Tài liệu dạy học môn Tin học trong chương trình đào tạo trình độ cao đẳng_1364841

["- Lo\u1ea1i nh\u1ea5p chu\u1ed9t ch\u1ecdn nh\u1eefng l\u1ef1a ch\u1ecdn c\u00f3 s\u1eb5n. Khi \u0111i\u1ec1n c\u00e1c th\u00f4ng tin \u1edf form, ng\u01b0\u1eddi d\u00f9ng c\u1ea7n l\u01b0u \u00fd v\u1ec1 ngu\u1ed3n g\u1ed1c c\u1ee7a c\u00e1c form n\u00e0y. Ng\u01b0\u1eddi d\u00f9ng ch\u1ec9 \u0111i\u1ec1n th\u00f4ng tin \u1edf c\u00e1c form t\u1ea1i c\u00e1c website \u0111\u00e1ng tin c\u1eady \u0111\u1ec3 tr\u00e1nh b\u1ecb l\u1eeba \u0111\u00e1nh c\u1eafp th\u00f4ng tin. C\u00e1c form c\u1ee5 th\u1ec3 c\u0169ng nh\u01b0 c\u00e1c v\u1ea5n \u0111\u1ec1 v\u1ec1 b\u1ea3o m\u1eadt th\u00f4ng tin c\u00e1c nh\u00e2n s\u1ebd \u0111\u01b0\u1ee3c tr\u00ecnh b\u00e0y \u1edf c\u00e1c m\u1ee5c sau c\u1ee7a gi\u00e1o tr\u00ecnh n\u00e0y. B\u00ean c\u1ea1nh \u0111\u00f3, Internet cung c\u1ea5p r\u1ea5t nhi\u1ec1u c\u00e1c d\u1ecbch v\u1ee5 ti\u1ec7n \u00edch kh\u00e1c nhau nh\u01b0 email, t\u00ecm ki\u1ebfm, l\u01b0u tr\u1eef, mua s\u1eafm, ng\u00e2n h\u00e0ng, nh\u1eafn tin, m\u1ea1ng x\u00e3 h\u1ed9i, v.v\u2026 C\u00e1c d\u1ecbch v\u1ee5 n\u00e0y s\u1ebd \u0111\u01b0\u1ee3c tr\u00ecnh b\u00e0y \u1edf c\u00e1c m\u1ee5c ti\u1ebfp theo c\u1ee7a ch\u01b0\u01a1ng n\u00e0y. 6.2.2.2. T\u00ecm ki\u1ebfm, b\u1ed9 t\u00ecm ki\u1ebfm (m\u00e1y t\u00ecm ki\u1ebfm) Gi\u1edbi thi\u1ec7u v\u1ec1 Search Engine Search Engine (b\u1ed9 t\u00ecm ki\u1ebfm hay m\u00e1y t\u00ecm ki\u1ebfm) th\u00f4ng th\u01b0\u1eddng l\u00e0 m\u1ed9t h\u1ec7 th\u1ed1ng m\u1ea1ng l\u1edbn ch\u1ea1y song song v\u00e0 c\u00f3 th\u1ec3 x\u1eed l\u00fd ph\u00e2n t\u00e1n ch\u1ea1y tr\u00ean nhi\u1ec1u m\u00e1y t\u00ednh. H\u1ec7 th\u1ed1ng n\u00e0y \u0111\u01b0\u1ee3c chia th\u00e0nh ba t\u1ea7ng ch\u00ednh, g\u1ed3m t\u1ea7ng thu th\u1eadp th\u00f4ng tin, nh\u1eadn d\u1ea1ng v\u00e0 chuy\u1ec3n \u0111\u1ed5i th\u00f4ng tin th\u00e0nh d\u1ea1ng text, l\u1eadp c\u01a1 s\u1edf d\u1eef li\u1ec7u cho c\u00e1c th\u00f4ng tin d\u1ea1ng text. M\u1ed7i t\u1ea7ng \u0111\u01b0\u1ee3c chia th\u00e0nh nhi\u1ec1u \u0111\u01a1n v\u1ecb \u0111\u1ed9c l\u1eadp ho\u1ea1t \u0111\u1ed9ng theo ki\u1ec3u chia s\u1ebb t\u00ednh to\u00e1n ho\u1eb7c d\u1ef1 tr\u1eef (redundant), t\u1eeb \u0111\u00f3 t\u00ednh tin c\u1eady v\u00e0 hi\u1ec7u n\u0103ng c\u1ee7a h\u1ec7 th\u1ed1ng r\u1ea5t cao. \u0110\u01a1n v\u1ecb khai th\u00e1c d\u1eef li\u1ec7u \u0111\u01b0\u1ee3c t\u00edch h\u1ee3p c\u00f9ng v\u1edbi ph\u1ea7n l\u1eadp ch\u1ec9 m\u1ee5c c\u01a1 s\u1edf d\u1eef li\u1ec7u, cho ph\u00e9p khai th\u00e1c qua c\u00e1c client s\u1eed d\u1ee5ng giao th\u1ee9c TCP\/IP tr\u00ean b\u1ea5t k\u1ef3 h\u1ec7 th\u1ed1ng n\u00e0o (Windows, Unix\u2026). Vi\u1ec7c chia h\u1ec7 th\u1ed1ng th\u00e0nh c\u00e1c kh\u1ed1i ch\u1ee9c n\u0103ng ph\u1ed1i h\u1ee3p v\u1edbi nhau th\u00f4ng qua b\u1ed9 \u0111i\u1ec1u ph\u1ed1i, h\u1ec7 th\u1ed1ng c\u00f3 th\u1ec3 ph\u00e2n t\u00e1n \u0111\u1ec3 x\u1eed l\u00fd tr\u00ean nhi\u1ec1u m\u00e1y t\u00ednh nh\u1ecf hay t\u1eadp trung to\u00e0n b\u1ed9 tr\u00ean h\u1ec7 th\u1ed1ng m\u00e1y l\u1edbn. V\u00ec v\u1eady, l\u01b0\u1ee3ng d\u1eef li\u1ec7u m\u00e0 h\u1ec7 th\u1ed1ng c\u00f3 th\u1ec3 ph\u1ee5c v\u1ee5, v\u1ec1 m\u1eb7t nguy\u00ean t\u1eafc cho ph\u00e9p \u0111\u1ebfn h\u00e0ng tr\u0103m tri\u1ec7u t\u00e0i li\u1ec7u. C\u00f4ng c\u1ee5 t\u00ecm ki\u1ebfm Google C\u00f4ng c\u1ee5 t\u00ecm ki\u1ebfm Google, Google l\u00e0 m\u1ed9t c\u00f4ng c\u1ee5 t\u00ecm ki\u1ebfm th\u00f4ng tin to\u00e0n c\u1ea7u tr\u00ean Internet m\u1ea1nh nh\u1ea5t hi\u1ec7n nay. Ti\u1ec7n \u00edch n\u00e0y gi\u00fap ta c\u00f3 th\u1ec3 t\u00ecm ki\u1ebfm th\u00f4ng tin v\u1edbi r\u1ea5t nhi\u1ec1u ng\u00f4n ng\u1eef kh\u00e1c nhau. Trong h\u00ecnh sau ta c\u0169ng t\u00ecm ki\u1ebfm c\u00e1c trang Web ch\u1ee9a th\u00f4ng tin m\u1ea1ng m\u00e1y t\u00ednh. H\u00ecnh 6.39. Truy c\u1eadp c\u00f4ng c\u1ee5 t\u00ecm ki\u1ebfm Google 292","K\u1ebft qu\u1ea3 t\u00ecm ki\u1ebfm t\u1eeb kh\u00f3a tr\u00ean Google H\u00ecnh 6.40. T\u00ecm ki\u1ebfm th\u00f4ng tin tr\u00ean Google D\u00f9ng d\u1ea5u ngo\u1eb7c k\u00e9p \u0111\u1ec3 t\u00ecm ki\u1ebfm ch\u00ednh x\u00e1c t\u1eeb kh\u00f3a n\u1eb1m trong \u0111\u00f3 theo m\u1ed9t tr\u1eadt t\u1ef1 ch\u00ednh x\u00e1c. V\u00ed d\u1ee5 n\u1ebfu t\u00ecm Alexander Bell, Google s\u1ebd b\u1ecf qua nh\u1eefng trang \u0111\u1ec1 c\u1eadp \u0111\u1ebfn t\u00ean \u0111\u1ea7y \u0111\u1ee7 c\u1ee7a nh\u00e0 khoa h\u1ecdc n\u00e0y, Alexander Graham Bell. H\u00ecnh 6.41. T\u00ecm ki\u1ebfm th\u00f4ng tin tr\u00ean Google 293","Th\u00eam d\u1ea5u c\u1ed9ng \u0111\u1ec3 nh\u1ea5n m\u1ea1nh v\u00e0o t\u1eeb kh\u00f3a c\u1ea7n t\u00ecm, v\u00ed d\u1ee5 Apple+iPhone s\u1ebd cho ra to\u00e0n th\u00f4ng tin v\u1ec1 iPhone c\u1ee7a Apple H\u00ecnh 6.42. T\u00ecm ki\u1ebfm th\u00f4ng tin tr\u00ean Google Th\u00eam d\u1ea5u g\u1ea1ch n\u1ed1i tr\u01b0\u1edbc m\u1ed9t t\u1eeb kh\u00f3a \u0111\u1ec3 lo\u1ea1i ch\u00fang ra kh\u1ecfi danh s\u00e1ch. C\u00e1ch n\u00e0o kh\u00e1 h\u1eefu d\u1ee5ng n\u1ebfu ch\u00fang ta mu\u1ed1n t\u00ecm ki\u1ebfm m\u1ed9t t\u1eeb kh\u00f3a v\u1edbi nhi\u1ec1u ngh\u0129a kh\u00e1c nhau. V\u00ed d\u1ee5 n\u1ebfu g\u00f5 s\u00f4ng lam -b\u00f3ng -\u0111\u00e1 th\u00ec s\u1ebd ra c\u00e1c b\u00e0i vi\u1ebft v\u1ec1 d\u00f2ng s\u00f4ng Lam ch\u1ee9 kh\u00f4ng ph\u1ea3i v\u1ec1 c\u00e2u l\u1ea1c b\u1ed9 b\u00f3ng \u0111\u00e1 S\u00f4ng Lam Ngh\u1ec7 An. H\u00ecnh 6.43. T\u00ecm ki\u1ebfm th\u00f4ng tin tr\u00ean Google 294","Khi ch\u1ec9 mu\u1ed1n t\u00ecm ri\u00eang trong m\u1ed9t trang web c\u1ee5 th\u1ec3 n\u00e0o \u0111\u00f3, h\u00e3y d\u00f9ng c\u00fa ph\u00e1p site:. V\u00ed d\u1ee5 n\u1ebfu tra windows server 2016 site:adminvietnam.org ch\u00fang ta s\u1ebd c\u00f3 c\u00e1c b\u00e0i vi\u1ebft v\u1ec1 h\u1ec7 \u0111i\u1ec1u h\u00e0nh Windows Server 2016 tr\u00ean Website n\u00e0y. H\u00ecnh 6.44. T\u00ecm ki\u1ebfm th\u00f4ng tin tr\u00ean Google Ngo\u00e0i ra c\u00f2n m\u1ed9t s\u1ed1 th\u1ee7 thu\u1eadt kh\u00e1c nh\u01b0: - Ch\u1ec9 \u0111\u1ecbnh n\u01a1i xu\u1ea5t hi\u1ec7n t\u1eeb kh\u00f3a c\u1ea7n t\u00ecm cho Google, v\u00ed d\u1ee5 t\u1eeb kh\u00f3a intitle: \u0111\u1ec3 t\u00ecm t\u1eeb kh\u00f3a trong ti\u00eau \u0111\u1ec1 trang - Th\u00eam intext: \u0111\u1ec3 t\u00ecm t\u1eeb kh\u00f3a trong n\u1ed9i dung trang - Th\u00eam inurl: \u0111\u1ec3 t\u00ecm t\u1eeb kh\u00f3a trong \u0111\u01b0\u1eddng d\u1eabn - Khi mu\u1ed1n t\u00ecm t\u00e0i li\u1ec7u \u0111\u1ec3 t\u1ea3i v\u1ec1, h\u00e3y d\u00f9ng filetype: n\u1ebfu mu\u1ed1n ch\u1ec9 \u0111\u1ecbnh \u0111u\u00f4i file nh\u1ea5t \u0111\u1ecbnh. V\u00ed d\u1ee5 n\u1ebfu mu\u1ed1n t\u00ecm file h\u01b0\u1edbng d\u1eabn s\u1eed d\u1ee5ng iPhone 6 d\u1ea1ng PDF, h\u00e3y tra h\u01b0\u1edbng d\u1eabn s\u1eed d\u1ee5ng iphone 6 filetype:pdf - N\u1ebfu mu\u1ed1n tuy\u1ec7t \u0111\u1ed1i t\u1ea5t c\u1ea3 c\u00e1c t\u1eeb kh\u00f3a \u0111\u1ec1u ph\u1ea3i xu\u1ea5t hi\u1ec7n trong \u0111\u01b0\u1eddng d\u1eabn, h\u00e3y d\u00f9ng allinurl: - N\u1ebfu mu\u1ed1n tuy\u1ec7t \u0111\u1ed1i t\u1ea5t c\u1ea3 c\u00e1c t\u1eeb kh\u00f3a \u0111\u1ec1u ph\u1ea3i xu\u1ea5t hi\u1ec7n trong n\u1ed9i dung trang, h\u00e3y d\u00f9ng allintext: - M\u1ed9t s\u1ed1 k\u00fd t\u1ef1 \u0111\u1eb7c bi\u1ec7t c\u0169ng c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng \u0111\u1ec3 t\u00ecm t\u1eeb kh\u00f3a theo d\u1ea1ng \u0111\u1eb7c bi\u1ec7t. V\u00ed d\u1ee5 n\u1ebfu g\u00f5 #Note8 th\u00ec s\u1ebd t\u00ecm \u0111\u01b0\u1ee3c c\u00e1c b\u00e0i \u0111\u0103ng c\u00f3 \u0111\u00e1nh hashtag cho Note8 6.2.2.3. L\u01b0u n\u1ed9i dung \u0110\u1ec3 l\u01b0u l\u1ea1i to\u00e0n b\u1ed9 n\u1ed9i dung c\u1ee7a m\u1ed9t trang web, ta m\u1edf trang web c\u1ea7n l\u01b0u, ch\u1ecdn v\u00e0 ch\u1ecdn Save Page As ho\u1eb7c nh\u1ea5n t\u1ed5 h\u1ee3p ph\u00edm t\u1eaft Ctrl-s. Ti\u1ebfp theo ta c\u00f3 th\u1ec3 \u0111\u1eb7t t\u00ean cho t\u1eadp tin l\u01b0u, ch\u1ecdn n\u01a1i l\u01b0u r\u1ed3i ch\u1ecdn Save \u0111\u1ec3 ho\u00e0n t\u1ea5t. 295","6.2.2.4. In \u0110\u1ec3 in n\u1ed9i dung c\u1ee7a m\u1ed9t trang web, ta m\u1edf trang web c\u1ea7n in, ch\u1ecdn v\u00e0 ch\u1ecdn Print\u2026 ho\u1eb7c nh\u1ea5n t\u1ed5 h\u1ee3p ph\u00edm t\u1eaft Ctrl-p. Ti\u1ebfp theo ta c\u00f3 th\u1ec3 ch\u1ecdn m\u00e1y in \u1edf m\u1ee5c Destination, ch\u1ecdn in to\u00e0n b\u1ed9 (All) hay m\u1ed9t v\u00e0i trang c\u1ee5 th\u1ec3 \u1edf m\u1ee5c Pages, s\u1ed1 l\u01b0\u1ee3ng b\u1ea3n in \u1edf m\u1ee5c Copies, h\u01b0\u1edbng trang in (d\u1ecdc hay ngang), v.v... Cu\u1ed1i c\u00f9ng, ta ch\u1ecdn Print \u0111\u1ec3 th\u1ef1c hi\u1ec7n in. H\u00ecnh 6.45. H\u1ed9p tho\u1ea1i in c\u1ee7a tr\u00ecnh duy\u1ec7t Google Chrome 6.2.3. Th\u01b0 \u0111i\u1ec7n t\u1eed (Email) 6.2.3.1. Kh\u00e1i ni\u1ec7m th\u01b0 \u0111i\u1ec7n t\u1eed E-mail (electronic mail) l\u00e0 th\u01b0 \u0111i\u1ec7n t\u1eed, l\u00e0 m\u1ed9t h\u00ecnh th\u1ee9c trao \u0111\u1ed5i th\u01b0 t\u1eeb nh\u01b0ng th\u00f4ng qua m\u1ea1ng Internet. D\u1ecbch v\u1ee5 n\u00e0y \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng r\u1ea5t ph\u1ed5 bi\u1ebfn v\u00e0 kh\u00f4ng \u0111\u00f2i h\u1ecfi hai m\u00e1y t\u00ednh g\u1eedi v\u00e0 nh\u1eadn th\u01b0 ph\u1ea3i k\u1ebft n\u1ed1i online tr\u00ean m\u1ea1ng. T\u1ea1i m\u1ed7i Mail Server th\u00f4ng th\u01b0\u1eddng g\u1ed3m hai d\u1ecbch v\u1ee5: POP3 (Post Office Protocol 3) l\u00e0m nhi\u1ec7m v\u1ee5 giao ti\u1ebfp mail gi\u1eefa Mail Client v\u00e0 Mail Server, SMTP (Simple E-mail Transfer Protocol) l\u00e0m nhi\u1ec7m v\u1ee5 giao ti\u1ebfp mail gi\u1eefa c\u00e1c m\u00e1y Mail Server. H\u00ecnh 6.46. M\u00f4 h\u00ecnh ho\u1ea1t \u0111\u1ed9ng c\u1ee7a Mail Server 296","Th\u00f4ng th\u01b0\u1eddng c\u00f3 hai lo\u1ea1i mail th\u00f4ng d\u1ee5ng l\u00e0 WebMail v\u00e0 POP Mail. Webmail l\u00e0 lo\u1ea1i mail m\u00e0 h\u00ecnh th\u1ee9c giao d\u1ecbch mail gi\u1eefa Client v\u00e0 Server d\u1ef1a tr\u00ean giao th\u1ee9c Web (http), th\u00f4ng th\u01b0\u1eddng Webmail l\u00e0 mi\u1ec5n ph\u00ed. C\u00f2n POP Mail l\u00e0 lo\u1ea1i mail m\u00e0 c\u00e1c Mail Client t\u01b0\u01a1ng t\u00e1c v\u1edbi MAIL SERVER b\u1eb1ng giao th\u1ee9c POP3. Mail lo\u1ea1i n\u00e0y ti\u1ec7n l\u1ee3i v\u00e0 an to\u00e0n h\u01a1n n\u00ean th\u00f4ng th\u01b0\u1eddng l\u00e0 ph\u1ea3i \u0111\u0103ng k\u00fd thu\u00ea bao v\u1edbi nh\u00e0 cung c\u1ea5p d\u1ecbch v\u1ee5. 6.2.3.2. Vi\u1ebft v\u00e0 g\u1eedi th\u01b0 \u0111i\u1ec7n t\u1eed \u0110\u1ec3 c\u00f3 th\u1ec3 s\u1eed d\u1ee5ng email lo\u1ea1i Webmail, ta c\u1ea7n c\u00f3 m\u1ed9t \u0111\u1ecba ch\u1ec9 email. \u0110\u1ec3 c\u00f3 m\u1ed9t \u0111\u1ecba ch\u1ec9 email Internet \u0111\u1ec3 giao d\u1ecbch v\u1edbi b\u1ea1n b\u00e8 tr\u00ean th\u1ebf gi\u1edbi, ch\u00fang ta c\u00f3 th\u1ec3 \u0111\u1ebfn nh\u00e0 cung c\u1ea5p d\u1ecbch v\u1ee5 Internet \u0111\u1ec3 \u0111\u0103ng k\u00fd ho\u1eb7c t\u1ef1 t\u1ea1o cho m\u00ecnh m\u1ed9t \u0111\u1ecba ch\u1ec9 mail mi\u1ec5n ph\u00ed tr\u00ean c\u00e1c Website n\u1ed5i ti\u1ebfng nh\u01b0 Gmail, Yahoo, Hotmail, VNN,... Trong m\u1ee5c n\u00e0y s\u1ebd h\u01b0\u1edbng d\u1eabn c\u00e1ch t\u1ea1o m\u1ed9t \u0111\u1ecba ch\u1ec9 email mi\u1ec5n ph\u00ed tr\u00ean Gmail. V\u00e0o \u0111\u01b0\u1eddng d\u1eabn https:\/\/accounts.google.com \u0111\u1ec3 t\u1ea1o m\u1edbi t\u00e0i kho\u1ea3n Gmail. H\u00ecnh 6.47. H\u1ed9p tho\u1ea1i t\u1ea1o m\u1edbi \u0111\u1ecba ch\u1ec9 Gmail Nh\u1eadp s\u1ed1 \u0111i\u1ec7n tho\u1ea1i v\u00e0 \u0111\u1ecba ch\u1ec9 email ph\u1ee5c v\u1ee5 cho b\u1ea3o m\u1eadt v\u00e0 ph\u1ee5c h\u1ed3i email khi g\u1eb7p s\u1ef1 c\u1ed1. 297","H\u00ecnh 6.48. H\u1ed9p tho\u1ea1i khai b\u00e1o s\u1ed1 \u0111i\u1ec7n tho\u1ea1i v\u00e0 email recovery Nh\u1eadp th\u00f4ng tin ng\u00e0y\/th\u00e1ng\/n\u0103m sinh v\u00e0 gi\u1edbi t\u00ednh \uf0e0 Next H\u00ecnh 6.49. H\u1ed9p tho\u1ea1i khai b\u00e1o ng\u00e0y th\u00e1ng n\u0103m sinh v\u00e0 gi\u1edbi t\u00ednh Google s\u1ebd g\u1eedi m\u1ed9t m\u00e3 code g\u1ed3m 6 k\u00fd t\u1ef1 qua s\u1ed1 \u0111i\u1ec7n tho\u1ea1i \u0111\u00e3 \u0111\u01b0\u1ee3c \u0111\u0103ng k\u00fd th\u00f4ng qua tin nh\u1eafn SMS. Ch\u1ecdn n\u00fat Send \u0111\u1ec3 Google ti\u1ebfn h\u00e0nh g\u1eedi code 298","H\u00ecnh 6.50. H\u1ed9p tho\u1ea1i khai b\u00e1o s\u1ed1 \u0111i\u1ec7n tho\u1ea1i nh\u1eadn m\u00e3 x\u00e1c th\u1ef1c Sau khi nh\u1eadn \u0111\u01b0\u1ee3c code g\u1ed3m 6 k\u00fd t\u1ef1 t\u1eeb Google, nh\u1eadp v\u00e0o m\u1ee5c Enter verification code, ch\u1ecdn n\u00fat Verify \u0111\u1ec3 ti\u1ebfp t\u1ee5c. H\u00ecnh 6.51. H\u1ed9p tho\u1ea1i nh\u1eadp m\u00e3 x\u00e1c th\u1ef1c Ch\u1ecdn n\u00fat Skip \u0111\u1ec3 ti\u1ebfp t\u1ee5c. 299","H\u00ecnh 6.52. H\u1ed9p tho\u1ea1i nh\u1eadp th\u00f4ng tin m\u1edf r\u1ed9ng Ch\u1ecdn n\u00fat I agree \u0111\u1ec3 ho\u00e0n t\u1ea5t vi\u1ec7c t\u1ea1o m\u1edbi m\u1ed9t t\u00e0i kho\u1ea3n Gmail H\u00ecnh 6.53. H\u1ed9p tho\u1ea1i ki\u1ec3m tra c\u00e1c th\u00f4ng tin cu\u1ed1i c\u00f9ng 300","H\u00ecnh 6.54. H\u1ed9p tho\u1ea1i \u0111\u0103ng nh\u1eadp t\u00e0i kho\u1ea3n Google Mail Ch\u00fang ta ch\u1ecdn v\u00e0o m\u1ee5c Gmail \u0111\u1ec3 ti\u1ebfp t\u1ee5c \u0111\u0103ng nh\u1eadp v\u00e0 s\u1eed d\u1ee5ng t\u00e0i kho\u1ea3n email c\u1ee7a Google. H\u00ecnh 6.55. H\u1ed9p tho\u1ea1i \u0111\u0103ng nh\u1eadp t\u00e0i kho\u1ea3n Google Mail 301","V\u1eady l\u00e0 ta \u0111\u00e3 ho\u00e0n t\u1ea5t vi\u1ec7c \u0111\u0103ng k\u00fd m\u1ed9t t\u00e0i kho\u1ea3n Gmail. Ti\u1ebfp theo, \u0111\u1ec3 so\u1ea1n th\u1ea3o m\u1edbi m\u1ed9t email, ch\u1ecdn v\u00e0o n\u00fat Compose, h\u1ed9p tho\u1ea1i so\u1ea1n th\u1ea3o mail nh\u01b0 h\u00ecnh b\u00ean d\u01b0\u1edbi. Khu v\u1ef1c so\u1ea1n th\u1ea3o m\u1edbi email g\u1ed3m c\u00e1c ch\u1ee9c n\u0103ng ch\u00ednh nh\u01b0 sau: - Ph\u1ea7n \u0111\u1ea7u \u0111\u1ec1 c\u1ee7a email: \uf0b7 To: nh\u1eadp m\u1ed9t ho\u1eb7c nhi\u1ec1u email c\u1ee7a ng\u01b0\u1eddi nh\u1eadn ch\u00ednh. X\u00e9t v\u1ec1 m\u1eb7t \u00fd ngh\u0129a, \u0111\u00e2y l\u00e0 nh\u1eefng ng\u01b0\u1eddi nh\u1eadn ch\u00ednh c\u00f3 li\u00ean quan tr\u1ef1c ti\u1ebfp \u0111\u1ebfn n\u1ed9i dung email v\u00e0 nh\u1eefng ng\u01b0\u1eddi nh\u1eadn ch\u00ednh n\u00e0y n\u00ean tr\u1ea3 l\u1eddi email khi \u0111\u00e3 \u0111\u1ecdc. \uf0b7 CC: nh\u1eadp m\u1ed9t ho\u1eb7c nhi\u1ec1u email c\u1ee7a ng\u01b0\u1eddi nh\u1eadn ph\u1ee5 (ng\u01b0\u1eddi nh\u1eadn tham kh\u1ea3o). X\u00e9t v\u1ec1 m\u1eb7t \u00fd ngh\u0129a, \u0111\u00e2y l\u00e0 nh\u1eefng ng\u01b0\u1eddi nh\u1eadn ph\u1ee5, kh\u00f4ng li\u00ean quan tr\u1ef1c ti\u1ebfp \u0111\u1ebfn n\u1ed9i dung email m\u00e0 ch\u1ec9 c\u00f3 nhu c\u1ea7u tham kh\u1ea3o n\u1ed9i dung email. Nh\u1eefng ng\u01b0\u1eddi nh\u1eadn ph\u1ee5 n\u00e0y kh\u00f4ng c\u1ea7n tr\u1ea3 l\u1eddi email n\u1ebfu kh\u00f4ng c\u1ea7n thi\u1ebft. \uf0b7 BCC: nh\u1eadp m\u1ed9t ho\u1eb7c nhi\u1ec1u email c\u1ee7a ng\u01b0\u1eddi nh\u1eadn \u1ea9n. Nh\u1eefng ng\u01b0\u1eddi c\u00f9ng nh\u1eadn kh\u00e1c s\u1ebd kh\u00f4ng bi\u1ebft email c\u0169ng \u0111\u01b0\u1ee3c g\u1eedi \u0111\u1ebfn ng\u01b0\u1eddi nh\u1eadn \u1ea9n \u0111\u00f3. \uf0b7 Subject: ch\u1ee9a ti\u00eau \u0111\u1ec1 c\u1ee7a email. M\u1ed9t email chuy\u00ean nghi\u1ec7p kh\u00f4ng \u0111\u01b0\u1ee3c b\u1ecf tr\u1ed1ng m\u1ee5c subject v\u00e0 n\u1ed9i dung subject l\u00e0 m\u1ed9t c\u00e2u ng\u1eafn g\u1ecdn m\u00f4 t\u1ea3 n\u1ed9i dung email. - Ph\u1ea7n ch\u1ee9a n\u1ed9i dung c\u1ee7a email: \uf0b7 \u0110\u1ecbnh d\u1ea1ng v\u0103n b\u1ea3n: \u0110\u1ecbnh d\u1ea1ng font ch\u1eef, c\u1ee1 ch\u1eef, m\u00e0u ch\u1eef... cho n\u1ed9i dung email. Ch\u00fang ta c\u0169ng c\u00f3 th\u1ec3 \u0111\u1ecbnh d\u1ea1ng \u0111o\u1ea1n v\u0103n b\u1ea3n th\u00e0nh m\u1ed9t danh s\u00e1ch \u0111\u01b0\u1ee3c \u0111\u00e1nh s\u1ed1 \u1edf \u0111\u1ea7u d\u00f2ng, c\u0103n ch\u1ec9nh b\u00ean tr\u00e1i - b\u00ean ph\u1ea3i - gi\u1eefa, th\u1ee5t l\u1ec1... \uf0b7 \u0110\u00ednh k\u00e8m t\u1eadp tin: G\u1eedi email c\u00f9ng m\u1ed9t ho\u1eb7c nhi\u1ec1u t\u1eadp tin. Sau khi Nh\u1ea5p chu\u1ed9t v\u00e0o h\u00ecnh bi\u1ec3u t\u01b0\u1ee3ng c\u1ee7a vi\u1ec7c \u0111\u00ednh k\u00e8m, ch\u1ecdn file trong th\u01b0 m\u1ee5c c\u1ee7a m\u00e1y t\u00ednh mu\u1ed1n \u0111\u00ednh k\u00e8m \uf0b7 Ch\u00fa \u00fd: Kh\u00f4ng th\u1ec3 \u0111\u00ednh k\u00e8m file c\u00f3 dung l\u01b0\u1ee3ng l\u1edbn h\u01a1n 25M. L\u00fac n\u00e0y, ch\u00fang ta c\u00f3 th\u1ec3 d\u00f9ng Google Drive ho\u1eb7c m\u1ed9t d\u1ecbch v\u1ee5 Drive n\u00e0o kh\u00e1c, sau \u0111\u00f3 upload file \u0111\u00f3 l\u00ean r\u1ed3i chia s\u1ebb link ch\u1ee9a file. Gmail s\u1ebd qu\u00e9t file n\u00e0y, n\u1ebfu file n\u00e0y ch\u1ee9a virus n\u00f3 s\u1ebd kh\u00f4ng cho ph\u00e9p g\u1eedi. \uf0b7 Ch\u00e8n t\u1eadp tin l\u00ean Google Drive: N\u1ebfu s\u1eed d\u1ee5ng d\u1ecbch v\u1ee5 Drive c\u1ee7a Google, ch\u00fang ta c\u00f3 th\u1ec3 ch\u00e8n t\u1eadp tin t\u1eeb Google Drive v\u00e0o email. \uf0b7 Ch\u00e8n \u1ea3nh: H\u00ecnh \u1ea3nh \u0111\u1ec3 ch\u00e8n v\u00e0o email c\u00f3 th\u1ec3 t\u1eeb: Google Drive, m\u00e1y t\u00ednh ho\u1eb7c link ch\u1ee9a \u1ea3nh. Sau khi ch\u00e8n \u1ea3nh xong, ch\u00fang ta c\u00f3 th\u1ec3 ch\u1ec9nh k\u00edch th\u01b0\u1edbc h\u00ecnh \u1ea3nh ho\u1eb7c x\u00f3a \u0111i n\u1ebfu mu\u1ed1n. 302","\uf0b7 Ch\u00e8n li\u00ean k\u1ebft: \u0110\u1ec3 ch\u00e8n li\u00ean k\u1ebft t\u1edbi m\u1ed9t trang Web kh\u00e1c, trong ph\u1ea7n ch\u1ec9nh s\u1eeda li\u00ean k\u1ebft, ch\u00fang ta nh\u1eadp n\u1ed9i dung li\u00ean k\u1ebft v\u00e0 \u0111\u1ecba ch\u1ec9 t\u1edbi trang Web \u0111\u00f3. Li\u00ean k\u1ebft c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c thay \u0111\u1ed5i ho\u1eb7c x\u00f3a n\u1ebfu mu\u1ed1n. \uf0b7 Ch\u00e8n bi\u1ec3u t\u01b0\u1ee3ng c\u1ea3m x\u00fac: Ch\u00fang ta c\u00f3 th\u1ec3 ch\u00e8n nh\u1eefng h\u00ecnh \u1ea3nh vui nh\u1ed9n t\u1eeb kho h\u00ecnh \u1ea3nh c\u1ee7a Google. Khi ch\u00e8n, ch\u00fang ta c\u00f3 th\u1ec3 gi\u1eef ph\u00edm Shift v\u00e0 ch\u1ecdn bi\u1ec3u t\u01b0\u1ee3ng \u0111\u1ec3 ch\u00e8n nhi\u1ec1u bi\u1ec3u t\u01b0\u1ee3ng c\u1ea3m x\u00fac v\u00e0o n\u1ed9i dung email. H\u00ecnh 6.56. H\u1ed9p tho\u1ea1i t\u1ea1o m\u1edbi m\u1ed9t email g\u1eedi \u0111i H\u00ecnh 6.57. H\u1ed9p tho\u1ea1i trong m\u1ee5c Sent 6.2.3.3. Nh\u1eadn v\u00e0 tr\u1ea3 l\u1eddi th\u01b0 \u0111i\u1ec7n t\u1eed Khi nh\u1eadn \u0111\u01b0\u1ee3c m\u1ed9t email, sau khi \u0111\u1ecdc xong n\u1ed9i dung, ta c\u00f3 th\u1ec3 th\u1ef1c hi\u1ec7n c\u00e1c h\u00e0nh \u0111\u1ed9ng sau: - : ch\u1ec9 g\u1eedi email tr\u1ea3 l\u1eddi \u0111\u1ebfn ng\u01b0\u1eddi g\u1eedi. - : g\u1eedi email tr\u1ea3 l\u1eddi \u0111\u1ebfn t\u1ea5t c\u1ea3 m\u1ecdi ng\u01b0\u1eddi (ng\u01b0\u1eddi g\u1eedi v\u00e0 c\u00e1c ng\u01b0\u1eddi c\u00f9ng nh\u1eadn kh\u00e1c). 303","- : chuy\u1ec3n ti\u1ebfp n\u1ed9i dung email \u0111\u1ebfn m\u1ed9t hay nhi\u1ec1u ng\u01b0\u1eddi nh\u1eadn kh\u00e1c. 6.2.3.4. Qu\u1ea3n l\u00fd v\u00e0 n\u00e2ng cao hi\u1ec7u qu\u1ea3 s\u1eed d\u1ee5ng th\u01b0 \u0111i\u1ec7n t\u1eed \u0110\u1ec3 t\u00ecm ki\u1ebfm nhanh m\u1ed9t email n\u00e0o \u0111\u00f3, c\u00f3 th\u1ec3 s\u1eed d\u1ee5ng thanh t\u00ecm ki\u1ebfm nhanh trong giao di\u1ec7n ch\u00ednh c\u1ee7a Gmail H\u00ecnh 6.58. H\u1ed9p tho\u1ea1i t\u00ecm ki\u1ebfm m\u1ed9t email ng\u01b0\u1eddi g\u1eedi n\u00e0o \u0111\u00f3 Ch\u00fang ta c\u00f3 th\u1ec3 t\u00ecm ki\u1ebfm n\u00e2ng cao v\u1edbi c\u00e1c th\u00f4ng tin nh\u01b0 sau: - T\u00ecm ki\u1ebfm: \u0110\u00e2y l\u00e0 n\u01a1i \u0111\u1ec3 t\u00ecm ki\u1ebfm th\u01b0. N\u1ebfu mu\u1ed1n t\u00ecm th\u01b0 nh\u1eadn th\u00ec ch\u1ecdn H\u1ed9p th\u01b0 \u0111\u1ebfn, n\u1ebfu mu\u1ed1n t\u00ecm th\u01b0 \u0111\u00e3 g\u1eedi th\u00ec ch\u1ecdn Th\u01b0 \u0111\u00e3 g\u1eedi. - T\u1eeb (From): N\u1ebfu t\u00ecm th\u01b0 \u0111\u00e3 g\u1eedi th\u00ec T\u1eeb l\u00e0 \u0111\u1ecba ch\u1ec9 email d\u00f9ng \u0111\u1ec3 g\u1eedi th\u01b0. N\u1ebfu t\u00ecm th\u01b0 \u0111\u00e3 nh\u1eadn th\u00ec T\u1eeb l\u00e0 \u0111\u1ecba ch\u1ec9 email c\u1ee7a ng\u01b0\u1eddi g\u1eedi th\u01b0 cho m\u00ecnh. - \u0110\u1ebfn (To): N\u1ebfu t\u00ecm th\u01b0 \u0111\u00e3 g\u1eedi th\u00ec \u0110\u1ebfn l\u00e0 \u0111\u1ecba ch\u1ec9 email c\u1ee7a ng\u01b0\u1eddi nh\u1eadn. N\u1ebfu t\u00ecm th\u01b0 \u0111\u00e3 nh\u1eadn th\u00ec \u0110\u1ebfn l\u00e0 \u0111\u1ecba ch\u1ec9 email c\u1ee7a m\u00ecnh. - Ch\u1ee7 \u0111\u1ec1 (Subject): Ch\u1ee7 \u0111\u1ec1 th\u01b0. - C\u00f3 c\u00e1c t\u1eeb (Has the words): li\u1ec7t k\u00ea nh\u1eefng t\u1eeb c\u00f3 trong n\u1ed9i dung th\u01b0. - Kh\u00f4ng c\u00f3 (Doesn\u2019t have): li\u1ec7t k\u00ea nh\u1eefng t\u1eeb kh\u00f4ng c\u00f3 trong n\u1ed9i dung th\u01b0. - Ch\u1ee9a t\u1eadp tin \u0111\u00ednh k\u00e8m (Has attachment): l\u1ecdc nh\u1eefng th\u01b0 c\u00f3 ho\u1eb7c kh\u00f4ng c\u00f3 t\u1eadp tin \u0111\u00ednh k\u00e8m. - K\u00edch th\u01b0\u1edbc (Size): dung l\u01b0\u1ee3ng \u01b0\u1edbc ch\u1eebng c\u1ee7a file \u0111\u00ednh k\u00e8m. - Ng\u00e0y trong kho\u1ea3ng (Date within): th\u1eddi gian \u01b0\u1edbc l\u01b0\u1ee3ng \u0111\u00e3 g\u1eedi ho\u1eb7c nh\u1eadn th\u01b0. - Sau \u0111\u00f3 ch\u1ecdn Search \u0111\u1ec3 t\u00ecm ki\u1ebfm ho\u1eb7c nh\u1ea5n Enter. 304","H\u00ecnh 6.59. H\u1ed9p tho\u1ea1i t\u00ecm ki\u1ebfm n\u00e2ng cao Ch\u1ecdn v\u00e0o bi\u1ec3u t\u01b0\u1ee3ng Account \u0111\u1ec3 v\u00e0o ph\u1ea7n thi\u1ebft l\u1eadp c\u00e1c th\u00f4ng s\u1ed1 v\u00e0 b\u1ea3o m\u1eadt cho t\u00e0i kho\u1ea3n Gmail H\u00ecnh 6.60. H\u1ed9p tho\u1ea1i v\u00e0o m\u1ee5c Account 305","Trong m\u1ee5c Sign-in & security, ch\u1ecdn Signing in to Google H\u00ecnh 6.61. M\u1ee5c thi\u1ebft l\u1eadp \u0111\u0103ng nh\u1eadp v\u00e0 b\u1ea3o m\u1eadt H\u00ecnh 6.62. M\u1ee5c Signing in to Google 306","\u0110\u1ec3 thay \u0111\u1ed5i m\u1eadt kh\u1ea9u t\u00e0i kho\u1ea3n Gmail, ch\u1ecdn v\u00e0o m\u1ee5c Password H\u00ecnh 6.63. M\u1ee5c Password & sign-in method Nh\u1eadp l\u1ea1i m\u1eadt kh\u1ea9u hi\u1ec7n t\u1ea1i c\u1ee7a t\u00e0i kho\u1ea3n Gmail \u0111\u1ec3 ch\u1ee9ng minh m\u00ecnh th\u1ef1c s\u1ef1 l\u00e0 ch\u1ee7 s\u1edf h\u1eefu c\u1ee7a t\u00e0i kho\u1ea3n n\u00e0y. H\u00ecnh 6.64. M\u1ee5c x\u00e1c minh m\u1eadt kh\u1ea9u 307","Sau khi h\u1ec7 th\u1ed1ng x\u00e1c nh\u1eadn \u0111\u00fang l\u00e0 ch\u1ee7 s\u1edf h\u1eefu, ch\u00fang ta \u0111\u1eb7t m\u1eadt kh\u1ea9u m\u1edbi cho t\u00e0i kho\u1ea3n Gmail. H\u00ecnh 6.65. M\u1ee5c nh\u1eadp m\u1eadt kh\u1ea9u m\u1edbi M\u1eadt kh\u1ea9u \u0111\u00e3 \u0111\u01b0\u1ee3c thay \u0111\u1ed5i, ch\u1ecdn n\u00fat Get Started \u0111\u1ec3 ti\u1ebfp t\u1ee5c s\u1eed d\u1ee5ng d\u1ecbch v\u1ee5 Mail c\u1ee7a Google H\u00ecnh 6.66. M\u1eadt kh\u1ea9u \u0111\u00e3 \u0111\u01b0\u1ee3c thay \u0111\u1ed5i 308","Thay \u0111\u1ed5i c\u00e1c th\u00f4ng s\u1ed1 c\u00e1 nh\u00e2n c\u1ee7a ch\u1ee7 s\u1edf h\u1eefu t\u00e0i kho\u1ea3n Gmail \u1edf m\u1ee5c Your personal info. H\u00ecnh 6.67. Thay \u0111\u1ed5i c\u00e1c th\u00f4ng s\u1ed1 c\u00e1 nh\u00e2n c\u1ee7a t\u00e0i kho\u1ea3n mail Ch\u00fang ta c\u00f3 th\u1ec3 thay \u0111\u1ed5i th\u00f4ng s\u1ed1 \u0111i\u1ec7n tho\u1ea1i v\u00e0 email d\u00f9ng \u0111\u1ec3 kh\u00f4i ph\u1ee5c t\u00e0i kho\u1ea3n Gmail trong tr\u01b0\u1eddng h\u1ee3p m\u1ea5t m\u1eadt kh\u1ea9u c\u1ee7a t\u00e0i kho\u1ea3n: H\u00ecnh 6.68. Ch\u1ec9nh s\u1eeda c\u00e1c th\u00f4ng s\u1ed1 Recovery c\u1ee7a t\u00e0i kho\u1ea3n mail 309","Ch\u00fang ta c\u00f3 th\u1ec3 xem c\u00e1c s\u1ef1 ki\u1ec7n v\u1ec1 b\u1ea3o m\u1eadt c\u1ee7a t\u00e0i kho\u1ea3n email c\u0169ng nh\u01b0 ho\u1ea1t \u0111\u1ed9ng c\u1ee7a c\u00e1c thi\u1ebft b\u1ecb \u0111\u00e3 s\u1eed d\u1ee5ng \u0111\u1ec3 \u0111\u0103ng nh\u1eadp t\u00e0i kho\u1ea3n email n\u00e0y. H\u00ecnh 6.69. C\u00e1c th\u00f4ng s\u1ed1 ho\u1ea1t \u0111\u1ed9ng v\u00e0 s\u1ef1 ki\u1ec7n b\u1ea3o m\u1eadt Trong m\u1ee5c Recently used devices cho ph\u00e9p xem c\u1ee5 th\u1ec3 c\u00e1c thi\u1ebft b\u1ecb \u0111\u00e3 truy c\u1eadp v\u00e0o t\u00e0i kho\u1ea3n email. Ch\u1ecdn m\u1ee5c Review Devices \u0111\u1ec3 xem th\u00f4ng tin chi ti\u1ebft v\u1ec1 thi\u1ebft b\u1ecb \u0111\u00f3. H\u00ecnh 6.70. Cho bi\u1ebft c\u00e1c thi\u1ebft b\u1ecb s\u1eed d\u1ee5ng t\u00e0i kho\u1ea3n mail 310","M\u1ee5c Apps with account access cho ph\u00e9p c\u1ea5p quy\u1ec1n truy c\u1eadp t\u00e0i kho\u1ea3n email, cho ph\u00e9p hay kh\u00f4ng cho ph\u00e9p m\u1ed9t \u1ee9ng d\u1ee5ng truy c\u1eadp v\u00e0o t\u00e0i kho\u1ea3n email. Trong h\u00ecnh b\u00ean d\u01b0\u1edbi c\u00f3 th\u1ec3 th\u1ea5y \u0111ang c\u1ea5p quy\u1ec1n truy c\u1eadp t\u00e0i kho\u1ea3n cho \u1ee9ng d\u1ee5ng c\u00f3 t\u00ean l\u00e0 Google Chrome. H\u00ecnh 6.71. Cho bi\u1ebft c\u00e1c \u1ee9ng d\u1ee5ng \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng t\u00e0i kho\u1ea3n mail Ngo\u00e0i ra, ch\u00fang ta c\u00f3 th\u1ec3 s\u1eed d\u1ee5ng t\u00ednh n\u0103ng l\u01b0u tr\u1eef tr\u00ean \u0111\u00e1m m\u00e2y m\u00e0 Google cung c\u1ea5p cho ng\u01b0\u1eddi d\u00f9ng th\u00f4ng qua Google Drive (15GB kh\u00f4ng gian l\u01b0u tr\u1eef) H\u00ecnh 6.72. V\u00e0o Google Drive 311","Sau khi ch\u1ecdn m\u1ee5c Google Drive \uf0e0 ch\u1ecdn My Drive \u0111\u1ec3 ti\u1ebfn h\u00e0nh t\u1ea3i (Upload) c\u00e1c d\u1eef li\u1ec7u c\u1ee7a m\u00ecnh l\u01b0u tr\u1eef tr\u00ean \u0111\u00e1m m\u00e2y c\u1ee7a Google. H\u00ecnh 6.73. M\u1ee5c My Drive Ch\u1ecdn v\u00e0i My Drive \uf0e0 New folder \u0111\u1ec3 t\u1ea1i m\u1ed9t th\u01b0 m\u1ee5c l\u01b0u tr\u1eef c\u1ee5 th\u1ec3 tr\u00ean Google Drive. H\u00ecnh 6.74. T\u1ea1o m\u1edbi m\u1ed9t th\u01b0 m\u1ee5c tr\u00ean My Drive 312","\u0110\u1eb7t t\u00ean cho th\u01b0 m\u1ee5c c\u1ea7n t\u1ea1o trong m\u1ee5c New folder \uf0e0 ch\u1ecdn Create H\u00ecnh 6.75. T\u1ea1o m\u1edbi m\u1ed9t th\u01b0 m\u1ee5c tr\u00ean My Drive L\u00fac n\u00e0y ta th\u1ea5y m\u1ed9t th\u01b0 m\u1ee5c l\u01b0u tr\u1eef \u0111\u00e3 \u0111\u01b0\u1ee3c t\u1ea1o ra H\u00ecnh 6.76. Th\u01b0 m\u1ee5c m\u1edbi t\u1ea1o tr\u00ean My Drive 313","Ch\u1ecdn v\u00e0o th\u01b0 m\u1ee5c v\u1eeba t\u1ea1o ra n\u00e0y, ch\u00fang ta c\u00f3 th\u1ec3 t\u1ea3i t\u00e0i li\u1ec7u l\u00ean b\u1eb1ng 2 c\u00e1ch l\u00e0 k\u00e9o th\u1ea3 t\u1eadp tin c\u1ea7n t\u1ea3i l\u00ean ho\u1eb7c s\u1eed d\u1ee5ng n\u00fat New. H\u00ecnh 6.77. Th\u01b0 m\u1ee5c m\u1edbi t\u1ea1o tr\u00ean My Drive Ch\u00fang ta \u0111\u00e3 th\u1ea5y m\u1ed9t t\u1eadp tin d\u1eef li\u1ec7u \u0111\u00e3 \u0111\u01b0\u1ee3c t\u1ea3i l\u00ean Google Drive th\u00e0nh c\u00f4ng. H\u00ecnh 6.78. T\u1ea3i m\u1ed9t t\u00e0i li\u1ec7u l\u00ean th\u01b0 m\u1ee5c tr\u00ean My Drive 314","L\u00fac n\u00e0y, ch\u00fang ta c\u00f3 th\u1ec3 chia s\u1ebb d\u1eef li\u1ec7u m\u00ecnh c\u00f3 tr\u00ean Google Drive b\u1eb1ng c\u00e1ch ch\u1ecdn chu\u1ed9t ph\u1ea3i \uf0e0 ch\u1ecdn Share\u2026 H\u00ecnh 6.79. Chia s\u1ebb t\u00e0i li\u1ec7u trong th\u01b0 m\u1ee5c tr\u00ean My Drive Trong h\u1ed9p tho\u1ea1i Share with others, trong ph\u1ea7n People ch\u00fang ta nh\u1eadp \u0111\u1ecba ch\u1ec9 email c\u1ee7a nh\u1eefng ng\u01b0\u1eddi \u0111\u01b0\u1ee3c chia s\u1ebb t\u00e0i li\u1ec7u n\u00e0y. Sau \u0111\u00f3 ch\u1ecdn m\u1ed9t trong hai t\u00f9y ch\u1ecdn cho ph\u00e9p nh\u1eefng ng\u01b0\u1eddi n\u00e0y \u0111\u01b0\u1ee3c qu\u1ea3n l\u00fd, th\u00eam m\u1edbi, ch\u1ec9nh s\u1eeda d\u1eef li\u1ec7u \u0111\u01b0\u1ee3c chia s\u1ebb (can organize, add, & edit) ho\u1eb7c ch\u1ec9 c\u00f3 th\u1ec3 xem (Can view only) \uf0e0 ch\u1ecdn n\u00fat Send H\u00ecnh 6.80. Chia s\u1ebb t\u00e0i li\u1ec7u trong th\u01b0 m\u1ee5c tr\u00ean My Drive 315","6.3. M\u1ed9t s\u1ed1 d\u1ea1ng truy\u1ec1n th\u00f4ng s\u1ed1 th\u00f4ng d\u1ee5ng 6.3.1. D\u1ecbch v\u1ee5 nh\u1eafn tin t\u1ee9c th\u1eddi 6.3.1.1. Kh\u00e1i ni\u1ec7m nh\u1eafn tin t\u1ee9c th\u1eddi Nh\u1eafn tin t\u1ee9c th\u1eddi (IM \u2013 Instant messaging) cho ph\u00e9p hai hay nh\u00f3m nhi\u1ec1u ng\u01b0\u1eddi c\u00f3 th\u1ec3 trao \u0111\u1ed5i tr\u1ef1c ti\u1ebfp v\u1edbi nhau theo th\u1eddi gian th\u1ef1c th\u00f4ng qua c\u00e1c d\u1ea1ng tin nh\u1eafn \u0111a ph\u01b0\u01a1ng ti\u1ec7n (tin nh\u1eafn c\u00f3 th\u1ec3 \u1edf d\u1ea1ng v\u0103n b\u1ea3n, h\u00ecnh \u1ea3nh, \u00e2m thanh, video,\u2026) tr\u00ean c\u00e1c thi\u1ebft b\u1ecb kh\u00e1c nhau (m\u00e1y t\u00ednh, \u0111i\u1ec7n tho\u1ea1i, m\u00e1y t\u00ednh b\u1ea3ng,...). H\u00ecnh 6.81. M\u00e0n h\u00ecnh d\u1ecbch v\u1ee5 IM IM ng\u00e0y nay \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng ph\u1ed5 bi\u1ebfn r\u1ed9ng r\u00e3i trong \u0111\u1eddi s\u1ed1ng c\u0169ng nh\u01b0 trong c\u00f4ng vi\u1ec7c. \u0110\u1ec3 s\u1eed d\u1ee5ng IM, ng\u01b0\u1eddi d\u00f9ng c\u1ea7n \u0111\u0103ng k\u00fd m\u1ed9t t\u00e0i kho\u1ea3n v\u1edbi c\u00e1c d\u1ecbch v\u1ee5 cung c\u1ea5p IM. Hi\u1ec7n nay c\u00f3 c\u00e1c d\u1ecbch v\u1ee5 IM ph\u1ed5 bi\u1ebfn t\u1ea1i Vi\u1ec7t Nam (trong \u0111\u1eddi s\u1ed1ng c\u0169ng nh\u01b0 trong c\u00f4ng vi\u1ec7c) nh\u01b0: Facebook Messenger, Zalo, Skype, WhatsApp, Line, Slack,\u2026 H\u00ecnh 6.82. C\u00e1c d\u1ecbch v\u1ee5 IM ph\u1ed5 bi\u1ebfn t\u1ea1i Vi\u1ec7t Nam C\u00e1c d\u1ecbch v\u1ee5 IM cung c\u1ea5p ch\u1ee9c n\u0103ng c\u01a1 b\u1ea3n nh\u01b0 g\u1eedi tin nh\u1eafn b\u1eb1ng v\u0103n b\u1ea3n gi\u1eefa hai ng\u01b0\u1eddi d\u00f9ng. B\u00ean c\u1ea1nh \u0111\u00f3, h\u1ea7u h\u1ebft c\u00e1c d\u1ecbch v\u1ee5 IM c\u00f2n h\u1ed7 tr\u1ee3 ch\u1ee9c n\u0103ng nh\u1eafn tin nh\u00f3m nhi\u1ec1u ng\u01b0\u1eddi d\u00f9ng, g\u1eedi tin nh\u1eafn \u0111a ph\u01b0\u01a1ng ti\u1ec7n (h\u00ecnh \u1ea3nh, video, \u00e2m thanh, t\u1eadp tin, v.v\u2026), th\u00f4ng b\u00e1o tr\u1ea1ng th\u00e1i s\u1eb5n s\u00e0ng c\u1ee7a ng\u01b0\u1eddi d\u00f9ng. Ngo\u00e0i ra, c\u00e1c d\u1ecbch v\u1ee5 IM c\u00f2n cung c\u1ea5p c\u00e1c ch\u1ee9c n\u0103ng kh\u00e1c nh\u01b0 g\u1ecdi \u0111i\u1ec7n tho\u1ea1i, g\u1ecdi video, h\u1ed9i ngh\u1ecb tr\u1ef1c tuy\u1ebfn,\u2026 316","6.3.1.2. L\u1ee3i \u00edch v\u00e0 c\u00e1c nguy c\u01a1 ti\u1ec1m \u1ea9n c\u1ee7a nh\u1eafn tin t\u1ee9c th\u1eddi Kh\u00f4ng th\u1ec3 n\u00e0o ph\u1ee7 nh\u1eadn l\u1ee3i \u00edch c\u1ee7a IM mang l\u1ea1i cho cu\u1ed9c s\u1ed1ng c\u1ee7a ch\u00fang ta ng\u00e0y nay: - Trao \u0111\u1ed5i v\u1edbi nhau t\u1ee9c th\u1eddi, g\u1ea7n nh\u01b0 mi\u1ec5n ph\u00ed, b\u1ea5t ch\u1ea5p kh\u00f4ng gian \u0111\u1ecba l\u00fd th\u00f4ng qua c\u00e1c d\u1ea1ng tin nh\u1eafn \u0111a d\u1ea1ng ch\u1ee9a v\u0103n b\u1ea3n, h\u00ecnh \u1ea3nh, video, \u00e2m thanh, t\u1eadp tin,\u2026 - H\u1ed7 tr\u1ee3 c\u00e1c ph\u01b0\u01a1ng ti\u1ec7n li\u00ean l\u1ea1c kh\u00e1c trong h\u1ed9i tho\u1ea1i. V\u00ed d\u1ee5 ng\u01b0\u1eddi d\u00f9ng c\u00f3 th\u1ec3 v\u1eeba nghe \u0111i\u1ec7n tho\u1ea1i, v\u1eeba nh\u1eafn tin v\u1edbi c\u00e1c th\u00e0nh vi\u00ean kh\u00e1c v\u1ec1 v\u1ea5n \u0111\u1ec1 \u0111ang di\u1ec5n ra tr\u00ean \u0111i\u1ec7n tho\u1ea1i. - Ph\u00e1 v\u1ee1 c\u00e1c r\u00e0o c\u1ea3n nh\u01b0 e d\u00e8 trong n\u00f3i chuy\u1ec7n tr\u1ef1c ti\u1ebfp, r\u00e0o c\u1ea3n v\u1ec1 ng\u00f4n ng\u1eef, ph\u00e1t \u00e2m,\u2026 M\u1ed9t s\u1ed1 ng\u01b0\u1eddi d\u00f9ng kh\u00f4ng c\u1ea3m th\u1ea5y tho\u1ea3i m\u00e1i v\u00e0 l\u01b0u lo\u00e1t khi n\u00f3i chuy\u1ec7n tr\u1ef1c ti\u1ebfp. Tuy nhi\u00ean, khi nh\u1eafn tin, ng\u01b0\u1eddi d\u00f9ng kh\u00f4ng th\u1ea5y m\u1eb7t nhau v\u00e0 c\u00f3 th\u1eddi gian suy ngh\u0129 n\u00ean nh\u1eafn n\u1ed9i dung g\u00ec n\u00ean h\u1ecd s\u1ebd c\u1ea3m th\u1ea5y tho\u1ea3i m\u00e1i h\u01a1n v\u00e0 c\u00e1c n\u1ed9i dung tin nh\u1eafn th\u01b0\u1eddng tr\u00f4i ch\u1ea3y v\u00e0 l\u01b0u lo\u00e1t h\u01a1n. B\u00ean c\u1ea1nh \u0111\u00f3, v\u1edbi nh\u1eefng ng\u01b0\u1eddi d\u00f9ng s\u1eed d\u1ee5ng ng\u00f4n ng\u1eef kh\u00e1c nhau, khi g\u1eb7p nh\u1eefng t\u1eeb v\u1ef1ng h\u1ecd kh\u00f4ng bi\u1ebft, h\u1ecd ho\u00e0n to\u00e0n c\u00f3 th\u1ec3 tra t\u1eeb \u0111i\u1ec3n m\u00e0 kh\u00f4ng l\u00e0m gi\u00e1n \u0111o\u1ea1n cu\u1ed9c n\u00f3i chuy\u1ec7n. Th\u1eadm ch\u00ed ng\u01b0\u1eddi d\u00f9ng c\u00f3 th\u1ec3 v\u1eeba tra c\u1ee9u th\u00eam c\u00e1c th\u00f4ng tin b\u00ean ngo\u00e0i trong su\u1ed1t cu\u1ed9c tr\u00f2 chuy\u1ec7n. V\u1edbi nh\u1eefng ng\u01b0\u1eddi m\u00e0 k\u1ef9 n\u0103ng nghe ho\u1eb7c ph\u00e1t \u00e2m ch\u01b0a t\u1ed1t th\u00ec IM l\u00e0 m\u1ed9t h\u1ed7 tr\u1ee3 tuy\u1ec7t v\u1eddi gi\u00fap h\u1ecd kh\u00f4ng hi\u1ec3u sai n\u1ed9i dung cu\u1ed9c tr\u00f2 chuy\u1ec7n. - L\u01b0u tr\u1eef v\u00e0 t\u00ecm ki\u1ebfm l\u1ea1i sau n\u00e0y. H\u1ea7u nh\u01b0 c\u00e1c d\u1ecbch v\u1ee5 IM \u0111\u1ec1u h\u1ed7 tr\u1ee3 l\u01b0u tr\u1eef l\u1ea1i c\u00e1c tin \u0111\u00e3 nh\u1eafn. V\u00ec v\u1eady, khi c\u1ea7n thi\u1ebft, ng\u01b0\u1eddi d\u00f9ng c\u00f3 th\u1ec3 tra c\u1ee9u l\u1ea1i c\u00e1c n\u1ed9i dung tin nh\u1eafn. B\u00ean c\u1ea1nh nh\u1eefng l\u1ee3i \u00edch m\u00e0 mang l\u1ea1i, c\u00f2n c\u00f3 nh\u1eefng r\u1ee7i ro ng\u01b0\u1eddi d\u00f9ng c\u1ea7n ch\u00fa \u00fd khi s\u1eed d\u1ee5ng IM. R\u1ee7i ro l\u1edbn nh\u1ea5t c\u1ee7a IM l\u00e0 t\u00ednh b\u1ea3o m\u1eadt v\u00e0 \u0111\u1ed9 ri\u00eang t\u01b0. C\u00e1c tin nh\u1eafn IM c\u00f3 th\u1ec3 b\u1ecb theo d\u00f5i v\u00e0 s\u1eed d\u1ee5ng cho c\u00e1c m\u1ee5c \u0111\u00edch kh\u00e1c nhau. N\u1ebfu ng\u01b0\u1eddi d\u00f9ng kh\u00f4ng c\u1ea9n th\u1eadn v\u00e0 s\u1eed d\u1ee5ng kh\u00f4ng ki\u1ec3m so\u00e1t, m\u1ed9t c\u00e1ch v\u00f4 t\u00ecnh, h\u1ecd c\u00f3 th\u1ec3 g\u1eedi \u0111i c\u00e1c tin nh\u1eafn c\u00f3 n\u1ed9i dung g\u00e2y \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn cu\u1ed9c s\u1ed1ng c\u1ee7a m\u00ecnh, xa h\u01a1n n\u1eefa l\u00e0 \u1ea3nh h\u01b0\u1edfng t\u1edbi c\u00f4ng vi\u1ec7c v\u00e0 x\u00e3 h\u1ed9i. Ngo\u00e0i ra, IM c\u0169ng l\u00e0 m\u00f4i tr\u01b0\u1eddng l\u00fd t\u01b0\u1edfng \u0111\u1ec3 ph\u00e1t t\u00e1n c\u00e1c d\u1ea1ng virus, m\u00e3 \u0111\u1ed9c, tin nh\u1eafn r\u00e1c\u2026 \u0111\u1ebfn c\u00e1c h\u1ec7 th\u1ed1ng m\u00e1y t\u00ednh to\u00e0n th\u1ebf gi\u1edbi. 6.3.1.3. \u0110\u00e0m tho\u1ea1i d\u00f9ng giao th\u1ee9c Internet (VoIP) Nh\u01b0 \u0111\u00e3 \u0111\u1ec1 c\u1eadp \u1edf tr\u00ean, h\u1ea7u h\u1ebft c\u00e1c d\u1ecbch v\u1ee5 IM \u0111\u1ec1u cung c\u1ea5p ch\u1ee9c n\u0103ng g\u1ecdi \u0111i\u1ec7n tho\u1ea1i qua Internet. \u0110\u00e0m tho\u1ea1i qua Internet (hay VoIP) l\u00e0 c\u00f4ng ngh\u1ec7 cho ph\u00e9p truy\u1ec1n ti\u1ebfng n\u00f3i c\u1ee7a con ng\u01b0\u1eddi (th\u1eadm ch\u00ed l\u00e0 h\u00ecnh \u1ea3nh) qua \u0111\u01b0\u1eddng truy\u1ec1n m\u1ea1ng s\u1eed d\u1ee5ng giao th\u1ee9c TCP\/IP. Ng\u00e0y nay d\u1ecbch v\u1ee5 VoIP \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng r\u1ed9ng r\u00e3i trong cu\u1ed9c s\u1ed1ng. Th\u1eadm ch\u00ed c\u00e1c \u0111i\u1ec7n tho\u1ea1i th\u00f4ng minh ng\u00e0y nay c\u00f2n cho ph\u00e9p ng\u01b0\u1eddi d\u00f9ng l\u1ef1a ch\u1ecdn g\u1ecdi \u0111i\u1ec7n \u1edf hai ch\u1ebf \u0111\u1ed9: g\u1ecdi \u0111i\u1ec7n th\u00f4ng th\u01b0\u1eddng (PSTN) ho\u1eb7c VoIP (nh\u01b0 Facetime c\u1ee7a Apple) 317","H\u00ecnh 6.83. D\u1ecbch v\u1ee5 Facetime c\u1ee7a Apple \u01afu \u0111i\u1ec3m l\u1edbn nh\u1ea5t c\u1ee7a VoIP l\u00e0 g\u1ea7n nh\u01b0 mi\u1ec5n ph\u00ed v\u00e0 c\u00f3 th\u1ec3 truy\u1ec1n c\u00e1c d\u1ea1ng h\u1ed9i tho\u1ea1i kh\u00e1c nhau nh\u01b0 \u00e2m thanh hay video theo th\u1eddi gian th\u1ef1c (kh\u00e1c v\u1edbi \u0111i\u1ec7n tho\u1ea1i th\u00f4ng th\u01b0\u1eddng ch\u1ec9 c\u00f3 th\u1ec3 truy\u1ec1n \u00e2m thanh). B\u00ean c\u1ea1nh \u0111\u00f3, h\u1ed9i tho\u1ea1i v\u1edbi VoIP c\u00f2n h\u1ed7 tr\u1ee3 nh\u00f3m h\u1ed9i tho\u1ea1i gi\u1eefa nhi\u1ec1u ng\u01b0\u1eddi d\u00f9ng c\u00f9ng l\u00fac v\u1edbi nhau. V\u1edbi c\u00f4ng ngh\u1ec7 ng\u00e0y c\u00e0ng ph\u00e1t tri\u1ec3n, ch\u1ea5t l\u01b0\u1ee3ng Internet ng\u00e0y c\u00e0ng \u0111\u01b0\u1ee3c c\u1ea3i thi\u1ec7n th\u00ec ch\u1ea5t l\u01b0\u1ee3ng c\u1ee7a VoIP ng\u00e0y c\u00e0ng \u0111\u01b0\u1ee3c n\u00e2ng cao, th\u1eadm ch\u00ed c\u00f3 ph\u1ea7n t\u1ed1t h\u01a1n so v\u1edbi cu\u1ed9c g\u1ecdi th\u00f4ng th\u01b0\u1eddng. Tuy nhi\u00ean, VoIP c\u0169ng c\u00f3 nh\u1eefng m\u1eb7t h\u1ea1n ch\u1ebf nh\u01b0 \u0111\u00f2i h\u1ecfi ng\u01b0\u1eddi d\u00f9ng c\u00f3 \u0111\u01b0\u1eddng truy\u1ec1n Internet \u1ed5n \u0111\u1ecbnh, c\u00e1c ng\u01b0\u1eddi d\u00f9ng ph\u1ea3i s\u1eed d\u1ee5ng c\u00f9ng m\u1ed9t d\u1ecbch v\u1ee5 VoIP th\u00ec m\u1edbi c\u00f3 th\u1ec3 g\u1ecdi cho nhau \u0111\u01b0\u1ee3c (c\u00f3 m\u1ed9t v\u00e0i d\u1ecbch v\u1ee5 VoIP cho ph\u00e9p ng\u01b0\u1eddi d\u00f9ng g\u1ecdi th\u00f4ng qua Internet \u0111\u1ebfn m\u1ed9t s\u1ed1 \u0111i\u1ec7n tho\u1ea1i th\u00f4ng th\u01b0\u1eddng. Tuy nhi\u00ean, h\u1ea7u h\u1ebft c\u00e1c d\u1ecbch v\u1ee5 n\u00e0y ph\u1ea3i tr\u1ea3 ph\u00ed). 6.3.2. C\u1ed9ng \u0111\u1ed3ng tr\u1ef1c tuy\u1ebfn V\u1edbi s\u1ef1 b\u00f9ng n\u1ed5 c\u1ee7a Internet, h\u00ecnh th\u1ee9c c\u1ed9ng \u0111\u1ed3ng tr\u1ef1c tuy\u1ebfn (hay c\u00f2n g\u1ecdi l\u00e0 c\u1ed9ng \u0111\u1ed3ng \u1ea3o, c\u01b0 d\u00e2n m\u1ea1ng) ng\u00e0y c\u00e0ng tr\u1edf n\u00ean ph\u1ed5 bi\u1ebfn v\u00e0 ng\u00e0y nay \u0111\u00e3 tr\u1edf th\u00e0nh m\u1ed9t c\u1ed9ng \u0111\u1ed3ng ng\u01b0\u1eddi d\u00f9ng \u0111\u00f4ng \u0111\u1ea3o trong cu\u1ed9c s\u1ed1ng hi\u1ec7n \u0111\u1ea1i. C\u1ed9ng \u0111\u1ed3ng tr\u1ef1c tuy\u1ebfn l\u00e0 m\u1ed9t c\u1ed9ng \u0111\u1ed3ng ng\u01b0\u1eddi d\u00f9ng, c\u00f9ng s\u1eed d\u1ee5ng m\u1ed9t d\u1ecbch v\u1ee5 Internet n\u00e0o \u0111\u00f3, \u0111\u1ec3 t\u01b0\u01a1ng t\u00e1c th\u00f4ng tin v\u1edbi nhau. C\u00e1c d\u1ecbch v\u1ee5 n\u00e0y ph\u1ed5 bi\u1ebfn nh\u1ea5t l\u00e0 c\u00e1c m\u1ea1ng x\u00e3 h\u1ed9i, k\u1ebf \u0111\u1ebfn l\u00e0 c\u00e1c tr\u00f2 ch\u01a1i tr\u1ef1c tuy\u1ebfn, di\u1ec5n \u0111\u00e0n,\u2026 6.3.2.1. C\u1ed9ng \u0111\u1ed3ng m\u1ea1ng x\u00e3 h\u1ed9i Ng\u00e0y nay, c\u00e1c m\u1ea1ng x\u00e3 h\u1ed9i (social networks) ng\u00e0y c\u00e0ng tr\u1edf n\u00ean ph\u1ed5 bi\u1ebfn v\u00e0 \u0111an xen v\u00e0o cu\u1ed9c s\u1ed1ng th\u1ef1c t\u1ebf c\u1ee7a con ng\u01b0\u1eddi. M\u1ea1ng x\u00e3 h\u1ed9i l\u00e0 n\u01a1i ng\u01b0\u1eddi d\u00f9ng c\u00f3 th\u1ec3 k\u1ebft n\u1ed1i v\u1edbi nhau, chia s\u1ebb th\u00f4ng tin v\u00e0 t\u01b0\u01a1ng t\u00e1c v\u1edbi nh\u1eefng ng\u01b0\u1eddi d\u00f9ng kh\u00e1c tr\u00ean th\u1ebf gi\u1edbi. C\u00f3 nh\u1eefng m\u1ea1ng x\u00e3 h\u1ed9i d\u00e0nh cho ng\u01b0\u1eddi d\u00f9ng chung (nh\u01b0 Facebook, Twitter, Tumblr, Zalo,\u2026) v\u00e0 nh\u1eefng m\u1ea1ng x\u00e3 h\u1ed9i chuy\u00ean v\u1ec1 m\u1ed9t lo\u1ea1i h\u00ecnh ho\u1eb7c c\u00f4ng vi\u1ec7c n\u00e0o \u0111\u00f3 (nh\u01b0 m\u1ea1ng x\u00e3 h\u1ed9i chuy\u00ean v\u1ec1 h\u00ecnh \u1ea3nh: Instagram, Pinterest, ho\u1eb7c m\u1ea1ng x\u00e3 h\u1ed9i video nh\u01b0 Youtube, Tik tok, ho\u1eb7c m\u1ea1ng x\u00e3 h\u1ed9i v\u1ec1 c\u00f4ng vi\u1ec7c nh\u01b0 LinkedIn, Behance,\u2026) 318","H\u00ecnh 6.84. C\u00e1c m\u1ea1ng x\u00e3 h\u1ed9i ph\u1ed5 bi\u1ebfn hi\u1ec7n nay C\u00e1c m\u1ea1ng x\u00e3 h\u1ed9i gi\u00fap mang con ng\u01b0\u1eddi l\u1ea1i g\u1ea7n nhau h\u01a1n b\u1ea5t ch\u1ea5p kh\u00f4ng gian v\u00e0 th\u1eddi gian. Th\u00f4ng qua c\u00e1c m\u1ea1ng x\u00e3 h\u1ed9i, con ng\u01b0\u1eddi c\u00f3 th\u1ec3 t\u01b0\u01a1ng t\u00e1c v\u1edbi nhau, t\u00ecm hi\u1ec3u v\u1ec1 nhau v\u00e0 chia s\u1ebb th\u00f4ng tin cho nhau. C\u00e1c c\u00f4ng ty c\u0169ng c\u00f3 th\u1ec3 tr\u1ea3 ti\u1ec1n \u0111\u1ec3 qu\u1ea3ng c\u00e1o s\u1ea3n ph\u1ea9m, d\u1ecbch v\u1ee5 c\u1ee7a m\u00ecnh \u0111\u1ebfn kh\u00e1ch h\u00e0ng th\u00f4ng qua m\u1ea1ng x\u00e3 h\u1ed9i, ho\u1eb7c t\u00ecm hi\u1ec3u c\u00e1c h\u00e0nh vi c\u1ee7a ng\u01b0\u1eddi d\u00f9ng \u0111\u1ec3 \u0111\u01b0a s\u1ea3n ph\u1ea9m \u0111\u1ebfn \u0111\u1ed1i t\u01b0\u1ee3ng ng\u01b0\u1eddi d\u00f9ng ph\u00f9 h\u1ee3p. H\u00ecnh th\u1ee9c kinh doanh qua m\u1ea1ng x\u00e3 h\u1ed9i c\u0169ng ng\u00e0y c\u00e0ng ph\u1ed5 bi\u1ebfn. C\u00f3 th\u1ec3, con ng\u01b0\u1eddi c\u00f3 th\u1ec3 c\u00f3 v\u00f4 v\u00e0n l\u00fd do v\u00e0 m\u1ee5c \u0111\u00edch \u0111\u1ec3 s\u1eed d\u1ee5ng m\u1ea1ng x\u00e3 h\u1ed9i. Tuy nhi\u00ean, vi\u1ec7c m\u1ea1ng x\u00e3 h\u1ed9i len l\u1ecfi v\u00e0o cu\u1ed9c s\u1ed1ng c\u1ee7a con ng\u01b0\u1eddi c\u0169ng ti\u1ec1m \u1ea9n v\u00f4 v\u00e0n nguy c\u01a1 kh\u00e1c nhau. Trong \u0111\u00f3 d\u1ec5 th\u1ea5y nh\u1ea5t l\u00e0 t\u00ednh ri\u00eang t\u01b0 v\u00e0 b\u1ea3o m\u1eadt b\u1ecb x\u00e2m ph\u1ea1m. N\u1ebfu s\u1eed d\u1ee5ng kh\u00f4ng c\u1ea9n tr\u1ecdng, h\u00e0nh vi c\u1ee7a ng\u01b0\u1eddi d\u00f9ng tr\u00ean m\u1ea1ng x\u00e3 h\u1ed9i ho\u00e0n to\u00e0n c\u00f3 th\u1ec3 b\u1ecb theo d\u00f5i v\u00e0 s\u1eed d\u1ee5ng cho c\u00e1c m\u1ee5c \u0111\u00edch kh\u00e1c nhau, trong \u0111\u00f3 c\u00f3 th\u1ec3 g\u00e2y \u1ea3nh h\u01b0\u1edfng ti\u00eau c\u1ef1c \u0111\u1ebfn cu\u1ed9c s\u1ed1ng th\u1ef1c t\u1ebf c\u1ee7a ng\u01b0\u1eddi \u0111\u00f3. B\u00ean c\u1ea1nh \u0111\u00f3, vi\u1ec7c qu\u00e1 sa \u0111\u00e0 v\u00e0o m\u1ea1ng x\u00e3 h\u1ed9i c\u0169ng c\u00f3 th\u1ec3 k\u00e9o ng\u01b0\u1eddi d\u00f9ng ra kh\u1ecfi \u0111\u1eddi s\u1ed1ng th\u1ef1c t\u1ebf, khi\u1ebfn ng\u01b0\u1eddi d\u00f9ng m\u1ea5t \u0111i kh\u1ea3 n\u0103ng giao ti\u1ebfp trong \u0111\u1eddi s\u1ed1ng th\u1ef1c v\u00e0 t\u1eeb \u0111\u00f3 c\u0169ng m\u1ea5t \u0111i c\u00e1c m\u1ed1i quan h\u1ec7 th\u1ef1c t\u1ebf. B\u00ean c\u1ea1nh \u0111\u00f3, m\u1ea1ng x\u00e3 h\u1ed9i c\u00f2n c\u00f3 th\u1ec3 b\u1ecb l\u1ee3i d\u1ee5ng \u0111\u1ec3 th\u1ef1c hi\u1ec7n c\u00e1c h\u00e0nh vi ph\u1ea1m ph\u00e1p nh\u01b0 kh\u1ee7ng b\u1ed1, b\u1eaft c\u00f3c, tr\u1ed9m c\u01b0\u1edbp, v.v\u2026 6.3.2.2. C\u00e1c c\u1ed9ng \u0111\u1ed3ng tr\u1ef1c tuy\u1ebfn kh\u00e1c B\u00ean c\u1ea1nh m\u1ea1ng x\u00e3 h\u1ed9i, c\u00f2n c\u00f3 nh\u1eefng c\u1ed9ng \u0111\u1ed3ng tr\u1ef1c tuy\u1ebfn kh\u00e1c nh\u01b0 c\u00e1c di\u1ec5n \u0111\u00e0n (forum) chuy\u00ean v\u1ec1 m\u1ed9t l\u0129nh v\u1ef1c n\u00e0o \u0111\u00f3 (nh\u01b0 di\u1ec5n \u0111\u00e0n c\u00f4ng ngh\u1ec7, nhi\u1ebfp \u1ea3nh,\u2026), c\u00e1c tr\u00f2 ch\u01a1i tr\u1ef1c tuy\u1ebfn, c\u00e1c trang c\u00e1 nh\u00e2n (blog). Tuy nhi\u00ean c\u00e1c h\u00ecnh th\u1ee9c n\u00e0y kh\u00f4ng ph\u1ed5 bi\u1ebfn nh\u01b0 m\u1ea1ng x\u00e3 h\u1ed9i, v\u00e0 th\u1eadm ch\u00ed m\u1ea1ng x\u00e3 h\u1ed9i c\u0169ng \u0111\u00e3 cung c\u1ea5p c\u00e1c ch\u1ee9c n\u0103ng t\u01b0\u01a1ng t\u1ef1 nh\u01b0 c\u00e1c h\u00ecnh th\u1ee9c tr\u00ean. 319","6.3.3. Th\u01b0\u01a1ng m\u1ea1i \u0111i\u1ec7n t\u1eed v\u00e0 ng\u00e2n h\u00e0ng \u0111i\u1ec7n t\u1eed 6.3.3.1. Th\u01b0\u01a1ng m\u1ea1i \u0111i\u1ec7n t\u1eed N\u1ebfu nh\u01b0 tr\u01b0\u1edbc \u0111\u00e2y, c\u00e1c ho\u1ea1t \u0111\u1ed9ng mua s\u1eafm ch\u1ec9 di\u1ec5n ra t\u1ea1i c\u00e1c \u0111\u1ecba \u0111i\u1ec3m trong \u0111\u1eddi s\u1ed1ng th\u1ef1c t\u1ebf (nh\u01b0 ch\u1ee3, c\u1eeda h\u00e0ng, si\u00eau th\u1ecb,\u2026) th\u00ec hi\u1ec7n nay, ho\u1ea1t \u0111\u1ed9ng mua b\u00e1n di\u1ec5n ra s\u00f4i n\u1ed5i tr\u00ean c\u00e1c website tr\u1ef1c tuy\u1ebfn. H\u00ecnh th\u1ee9c mua b\u00e1n qua m\u1ea1ng, th\u00f4ng qua c\u00e1c thi\u1ebft b\u1ecb \u0111i\u1ec7n t\u1eed nh\u01b0 m\u00e1y t\u00ednh, \u0111i\u1ec7n tho\u1ea1i, m\u00e1y t\u00ednh b\u1ea3ng \u0111\u01b0\u1ee3c g\u1ecdi l\u00e0 c\u00e1c ho\u1ea1t \u0111\u1ed9ng th\u01b0\u01a1ng m\u1ea1i \u0111i\u1ec7n t\u1eed (e-commerce). Ho\u1ea1t \u0111\u1ed9ng th\u01b0\u01a1ng m\u1ea1i \u0111i\u1ec7n t\u1eed t\u1ea1i Vi\u1ec7t Nam ng\u00e0y c\u00e0ng l\u1edbn m\u1ea1ng v\u00e0 \u0111\u01b0\u1ee3c d\u1ef1 b\u00e1o s\u1ebd ti\u1ebfp t\u1ee5c t\u0103ng tr\u01b0\u1edfng nhanh ch\u00f3ng trong nh\u1eefng n\u0103m s\u1eafp t\u1edbi. \u0110\u1ec3 mua h\u00e0ng tr\u00ean c\u00e1c website, ng\u01b0\u1eddi d\u00f9ng \u0111\u01a1n gi\u1ea3n ch\u1ec9 c\u1ea7n ch\u1ecdn c\u00e1c m\u1eb7t h\u00e0ng tr\u00ean website \u0111\u00f3 ho\u1eb7c g\u00f5 v\u00e0o c\u00e1c t\u1eeb kh\u00f3a t\u00ecm ki\u1ebfm \u0111\u1ec3 ch\u1ecdn \u0111\u01b0\u1ee3c m\u00f3n h\u00e0ng ph\u00f9 h\u1ee3p. Sau \u0111\u00f3 ng\u01b0\u1eddi d\u00f9ng c\u00f3 th\u1ec3 ch\u1ecdn s\u1ed1 l\u01b0\u1ee3ng c\u1ea7n mua r\u1ed3i th\u00eam v\u00e0o gi\u1ecf h\u00e0ng (add to cart). Gi\u1ecf h\u00e0ng (cart) l\u00e0 n\u01a1i ch\u1ee9a to\u00e0n b\u1ed9 c\u00e1c s\u1ea3n ph\u1ea9m c\u1ea7n mua c\u1ee7a ng\u01b0\u1eddi d\u00f9ng gi\u1ed1ng nh\u01b0 c\u00e1c gi\u1ecf h\u00e0ng trong th\u1ef1c t\u1ebf \u1edf c\u00e1c si\u00eau th\u1ecb. Khi k\u1ebft th\u00fac qu\u00e1 tr\u00ecnh mua s\u1eafm, ng\u01b0\u1eddi mua ch\u1ec9 c\u1ea7n nh\u1eadp \u0111\u1ecba ch\u1ec9 nh\u1eadn h\u00e0ng v\u00e0 l\u1ef1a ch\u1ecdn c\u00e1c h\u00ecnh th\u1ee9c v\u1eadn chuy\u1ec3n v\u00e0 thanh to\u00e1n. Ho\u1ea1t \u0111\u1ed9ng th\u01b0\u01a1ng m\u1ea1i \u0111i\u1ec7n t\u1eed mang l\u1ea1i l\u1ee3i \u00edch cho c\u1ea3 ng\u01b0\u1eddi mua l\u1eabn ng\u01b0\u1eddi b\u00e1n. \u0110\u1ed1i v\u1edbi ng\u01b0\u1eddi mua, h\u1ecd c\u00f3 th\u1ec3 mua s\u1eafm b\u1ea5t k\u1ec3 th\u1eddi \u0111i\u1ec3m n\u00e0o trong ng\u00e0y, \u1edf b\u1ea5t k\u1ef3 \u0111\u1ecba \u0111i\u1ec3m n\u00e0o v\u00e0 c\u00f3 nhi\u1ec1u s\u1ef1 l\u1ef1a ch\u1ecdn kh\u00e1c nhau \u0111\u1ec3 c\u00f3 \u0111\u01b0\u1ee3c gi\u00e1 c\u1ea3 t\u1ed1t nh\u1ea5t. \u0110\u1ed1i v\u1edbi ng\u01b0\u1eddi b\u00e1n, h\u1ecd kh\u00f4ng ph\u1ea3i t\u1ed1n chi ph\u00ed m\u1eb7t b\u1eb1ng, \u0111\u1ecba \u0111i\u1ec3m, ti\u1ebfp c\u1eadn \u0111\u01b0\u1ee3c v\u1edbi nhi\u1ec1u ng\u01b0\u1eddi mua \u1edf kh\u1eafp m\u1ecdi n\u01a1i. Tuy nhi\u00ean, ho\u1ea1t \u0111\u1ed9ng th\u01b0\u01a1ng m\u1ea1i \u0111i\u1ec7n t\u1eed c\u0169ng ti\u1ec1m \u1ea9n nhi\u1ec1u r\u1ee7i ro. Ng\u01b0\u1eddi mua kh\u00f4ng th\u1ec3 tr\u1ef1c ti\u1ebfp nh\u00ecn th\u1ea5y v\u00e0 th\u1eed s\u1ea3n ph\u1ea9m, ng\u01b0\u1eddi mua c\u00f3 th\u1ec3 nh\u1eadn ph\u1ea3i s\u1ea3n ph\u1ea9m k\u00e9m ch\u1ea5t l\u01b0\u1ee3ng ho\u1eb7c kh\u00e1c bi\u1ec7t v\u1edbi nh\u1eefng g\u00ec m\u00ecnh \u0111\u00e3 xem v\u00e0 \u0111\u1eb7t mua, ng\u01b0\u1eddi mua c\u00f3 nguy c\u01a1 b\u1ecb \u0111\u00e1nh c\u1eafp th\u00f4ng tin t\u00e0i kho\u1ea3n, th\u00f4ng tin thanh to\u00e1n,\u2026 Tuy nhi\u00ean, v\u1edbi nh\u1eefng l\u1ee3i \u00edch m\u00e0 th\u01b0\u01a1ng m\u1ea1i \u0111i\u1ec7n t\u1eed mang l\u1ea1i, c\u00e1c chuy\u00ean gia d\u1ef1 \u0111o\u00e1n h\u00ecnh th\u1ee9c n\u00e0y s\u1ebd d\u1ea7n chi\u1ebfm \u01b0u th\u1ebf so v\u1edbi mua s\u1eafm truy\u1ec1n th\u1ed1ng. C\u00f3 ba h\u00ecnh th\u1ee9c c\u01a1 b\u1ea3n c\u1ee7a th\u01b0\u01a1ng m\u1ea1i \u0111i\u1ec7n t\u1eed: - B2C (Business-to-consumer): L\u00e0 h\u00ecnh th\u1ee9c b\u00e1n h\u00e0ng t\u1eeb nh\u00e0 cung c\u1ea5p \u0111\u1ebfn ng\u01b0\u1eddi d\u00f9ng cu\u1ed1i. \u0110\u00e2y l\u00e0 h\u00ecnh th\u1ee9c th\u01b0\u01a1ng m\u1ea1i \u0111i\u1ec7n t\u1eed ph\u1ed5 bi\u1ebfn v\u00e0 ph\u00e1t tri\u1ec3n nhanh nh\u1ea5t. - C2C (Consumer-to-consumer): L\u00e0 h\u00ecnh th\u1ee9c b\u00e1n h\u00e0ng gi\u1eefa nh\u1eefng c\u00e1 nh\u00e2n v\u1edbi nhau. C\u00e1c c\u00e1 nh\u00e2n ri\u00eang l\u1ebb c\u00f3 th\u1ec3 b\u00e1n h\u00e0ng \u0111\u1ebfn nh\u1eefng ng\u01b0\u1eddi kh\u00e1c th\u00f4ng qua h\u1ec7 th\u1ed1ng th\u01b0\u01a1ng m\u1ea1i \u0111i\u1ec7n t\u1eed, h\u1ecd c\u0169ng c\u00f3 th\u1ec3 t\u1ed5 ch\u1ee9c \u0111\u1ea5u gi\u00e1 cho s\u1ea3n ph\u1ea9m c\u1ee7a m\u00ecnh. - B2B (Business-to-business): L\u00e0 h\u00ecnh th\u1ee9c mua b\u00e1n gi\u1eefa c\u00e1c doanh nghi\u1ec7p v\u1edbi nhau. H\u00ecnh th\u1ee9c n\u00e0y th\u00f4ng th\u01b0\u1eddng l\u00e0 c\u00e1c chu\u1ed7i cung c\u1ea5p nguy\u00ean v\u1eadt li\u1ec7u gi\u1eefa c\u00e1c doanh nghi\u1ec7p. 320","6.3.3.2. Ng\u00e2n h\u00e0ng \u0111i\u1ec7n t\u1eed C\u00f9ng v\u1edbi s\u1ef1 ph\u00e1t tri\u1ec3n c\u1ee7a th\u01b0\u01a1ng m\u1ea1i \u0111i\u1ec7n t\u1eed, c\u00e1c lo\u1ea1i h\u00ecnh thanh to\u00e1n \u0111i\u1ec7n t\u1eed c\u0169ng ng\u00e0y c\u00e0ng tr\u1edf n\u00ean ph\u1ed5 bi\u1ebfn. \u0110\u1ec3 c\u00f3 th\u1ec3 thanh to\u00e1n tr\u1ef1c tuy\u1ebfn, ng\u01b0\u1eddi d\u00f9ng c\u1ea7n c\u00f3 m\u1ed9t t\u00e0i kho\u1ea3n thanh to\u00e1n, t\u00e0i kho\u1ea3n n\u00e0y c\u00f3 th\u1ec3 l\u00e0 c\u00e1c t\u00e0i kho\u1ea3n ng\u00e2n h\u00e0ng do ng\u00e2n h\u00e0ng cung c\u1ea5p ho\u1eb7c c\u00e1c v\u00ed \u0111i\u1ec7n t\u1eed do c\u00e1c c\u00f4ng ty thanh to\u00e1n cung c\u1ea5p. - Ng\u00e2n h\u00e0ng \u0111i\u1ec7n t\u1eed (e-banking) l\u00e0 lo\u1ea1i h\u00ecnh d\u1ecbch v\u1ee5 ng\u00e2n h\u00e0ng m\u00e0 khi th\u1ef1c hi\u1ec7n c\u00e1c giao d\u1ecbch, kh\u00e1ch h\u00e0ng kh\u00f4ng c\u1ea7n \u0111\u1ebfn tr\u1ef1c ti\u1ebfp ng\u00e2n h\u00e0ng m\u00e0 c\u00f3 th\u1ec3 th\u1ef1c hi\u1ec7n th\u00f4ng qua c\u00e1c h\u00ecnh th\u1ee9c kh\u00e1c nhau. Ng\u00e2n h\u00e0ng \u0111i\u1ec7n t\u1eed c\u00f3 th\u1ec3 bao g\u1ed3m c\u00e1c h\u00ecnh th\u1ee9c: \uf0b7 Internet Banking: giao d\u1ecbch \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n th\u00f4ng qua Internet. \uf0b7 SMS Banking: giao d\u1ecbch th\u1ef1c hi\u1ec7n th\u00f4ng qua c\u00e1c tin nh\u1eafn SMS. \uf0b7 ATM: giao d\u1ecbch \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n t\u1ea1i c\u00e1c m\u00e1y ATM. \uf0b7 Mobile Banking: giao d\u1ecbch \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n tr\u00ean c\u00e1c \u1ee9ng d\u1ee5ng di \u0111\u1ed9ng. H\u1ea7u nh\u01b0 c\u00e1c ng\u00e2n h\u00e0ng ph\u1ed5 bi\u1ebfn t\u1ea1i Vi\u1ec7t Nam hi\u1ec7n nay \u0111\u1ec1u cung c\u1ea5p c\u00e1c d\u1ecbch v\u1ee5 e-banking. \u0110\u1ec3 s\u1eed d\u1ee5ng ng\u01b0\u1eddi d\u00f9ng ch\u1ec9 c\u1ea7n \u0111\u01a1n gi\u1ea3n \u0111\u0103ng k\u00fd v\u1edbi ng\u00e2n h\u00e0ng. T\u00f9y theo c\u00e1c ng\u00e2n h\u00e0ng m\u00e0 m\u1ee9c ph\u00ed s\u1eed d\u1ee5ng s\u1ebd kh\u00e1c nhau. \u1ede Vi\u1ec7t Nam, Timo l\u00e0 ng\u00e2n h\u00e0ng \u0111i\u1ec7n t\u1eed thu\u1ea7n t\u00fay \u0111\u1ea7u ti\u00ean. T\u1ea5t c\u1ea3 c\u00e1c giao d\u1ecbch \u1edf ng\u00e2n h\u00e0ng n\u00e0y \u0111\u1ec1u \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n th\u00f4ng qua Mobile Banking v\u00e0 Internet Banking m\u00e0 kh\u00e1ch h\u00e0ng kh\u00f4ng c\u1ea7n \u0111\u1ebfn ng\u00e2n h\u00e0ng. Vi\u1ec7c g\u1eedi ti\u1ec1n v\u00e0o t\u00e0i kho\u1ea3n c\u0169ng \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n th\u00f4ng qua c\u00e1c m\u00e1y CDM (Cash Deposit Machine) (h\u00ecnh th\u1ee9c t\u01b0\u01a1ng t\u1ef1 nh\u01b0 c\u00e1c m\u00e1y ATM nh\u01b0ng c\u00f3 th\u00eam ch\u1ee9c n\u0103ng n\u1ea1p ti\u1ec1n). H\u00ecnh 6.86. Giao di\u1ec7n Mobile Banking c\u1ee7a Timo tr\u00ean \u0111i\u1ec7n tho\u1ea1i 321","H\u00ecnh 6.87. Giao d\u1ecbch t\u1ea1i m\u00e1y CDM - V\u00ed \u0111i\u1ec7n t\u1eed (e-wallet) c\u0169ng t\u01b0\u01a1ng t\u1ef1 nh\u01b0 m\u1ed9t chi\u1ebfc v\u00ed truy\u1ec1n th\u1ed1ng, l\u00e0 n\u01a1i ch\u1ee9a ti\u1ec1n c\u1ee7a ng\u01b0\u1eddi d\u00f9ng. V\u00ed \u0111i\u1ec7n t\u1eed c\u00f3 th\u1ec3 ch\u1ea1y tr\u00ean n\u1ec1n web ho\u1eb7c th\u00f4ng qua c\u00e1c \u1ee9ng d\u1ee5ng di \u0111\u1ed9ng. V\u00ed \u0111i\u1ec7n t\u1eed hi\u1ec7n nay \u0111ang tr\u1edf n\u00ean r\u1ea5t ph\u1ed5 bi\u1ebfn v\u00e0 \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng ng\u00e0y c\u00e0ng nhi\u1ec1u trong c\u00e1c thanh to\u00e1n tr\u1ef1c tuy\u1ebfn v\u00e0 ngo\u1ea1i tuy\u1ebfn. Ti\u1ec1n trong v\u00ed \u0111i\u1ec7n t\u1eed c\u01a1 b\u1ea3n c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c chia ra l\u00e0m hai lo\u1ea1i: \uf0b7 Ti\u1ec1n ri\u00eang trong v\u00ed: L\u00e0 l\u01b0\u1ee3ng ti\u1ec1n m\u00e0 ng\u01b0\u1eddi d\u00f9ng n\u1ea1p v\u00e0o t\u00e0i kho\u1ea3n v\u00ed \u0111i\u1ec7n t\u1eed c\u1ee7a m\u00ecnh th\u00f4ng qua c\u00e1c h\u00ecnh th\u1ee9c nh\u01b0 l\u1ea5y t\u1eeb t\u00e0i kho\u1ea3n ng\u00e2n h\u00e0ng ho\u1eb7c \u0111\u1ebfn c\u00e1c \u0111\u1ecba \u0111i\u1ec3m n\u1ea1p ti\u1ec1n \u0111\u1ec3 n\u1ea1p tr\u1ef1c ti\u1ebfp. Khi thanh to\u00e1n, s\u1ed1 ti\u1ec1n ri\u00eang n\u00e0y s\u1ebd b\u1ecb tr\u1eeb \u0111i. \uf0b7 T\u00e0i kho\u1ea3n ng\u00e2n h\u00e0ng: Ng\u01b0\u1eddi d\u00f9ng c\u00f3 th\u1ec3 li\u00ean k\u1ebft tr\u1ef1c ti\u1ebfp v\u00ed \u0111i\u1ec7n t\u1eed \u0111\u1ebfn c\u00e1c t\u00e0i kho\u1ea3n ng\u00e2n h\u00e0ng ho\u1eb7c c\u00e1c lo\u1ea1i th\u1ebb. Khi thanh to\u00e1n, ng\u01b0\u1eddi d\u00f9ng kh\u00f4ng c\u1ea7n n\u1ea1p ti\u1ec1n m\u00e0 s\u1ed1 ti\u1ec1n s\u1ebd \u0111\u01b0\u1ee3c tr\u1eeb tr\u1ef1c ti\u1ebfp v\u00e0o t\u00e0i kho\u1ea3n ng\u00e2n h\u00e0ng li\u00ean k\u1ebft. Ng\u00e2n h\u00e0ng \u0111i\u1ec7n t\u1eed v\u00e0 v\u00ed \u0111i\u1ec7n t\u1eed gi\u00fap cho vi\u1ec7c giao d\u1ecbch c\u1ee7a ng\u01b0\u1eddi d\u00f9ng tr\u1edf n\u00ean ti\u1ec7n l\u1ee3i, nhanh ch\u00f3ng v\u00e0 linh ho\u1ea1t h\u01a1n. B\u00ean c\u1ea1nh \u0111\u00f3, c\u00e1c giao d\u1ecbch qua ng\u00e2n h\u00e0ng \u0111i\u1ec7n t\u1eed hay v\u00ed \u0111i\u1ec7n t\u1eed c\u00f2n c\u00f3 th\u1ec3 nh\u1eadn th\u00eam c\u00e1c \u01b0u \u0111\u00e3i t\u1eeb nh\u00e0 cung c\u1ea5p. Tuy nhi\u00ean, c\u00e1c d\u1ea1ng giao d\u1ecbch \u0111i\u1ec7n t\u1eed n\u00e0y c\u0169ng c\u00f3 m\u1ed9t v\u00e0i khuy\u1ebft \u0111i\u1ec3m so v\u1edbi giao di\u1ec7n ti\u1ec1n m\u1eb7t truy\u1ec1n th\u1ed1ng: - M\u1ea5t ph\u00ed: H\u1ea7u h\u1ebft c\u00e1c nh\u00e0 cung c\u1ea5p \u0111\u1ec1u y\u00eau c\u1ea7u kh\u00e1ch h\u00e0ng tr\u1ea3 ph\u00ed cho c\u00e1c d\u1ecbch v\u1ee5 giao d\u1ecbch \u0111i\u1ec7n t\u1eed. M\u1ee9c ph\u00ed v\u00e0 h\u00ecnh th\u1ee9c nh\u01b0 th\u1ebf n\u00e0o l\u00e0 t\u00f9y thu\u1ed9c v\u00e0o nh\u00e0 cung c\u1ea5p. C\u00f3 nh\u1eefng nh\u00e0 cung c\u1ea5p mi\u1ec5n ph\u00ed c\u00e1c giao d\u1ecbch nh\u01b0 Timo. - B\u1ea3o m\u1eadt: N\u1ebfu kh\u00f4ng qu\u1ea3n l\u00fd t\u1ed1t t\u00e0i kho\u1ea3n, ng\u01b0\u1eddi d\u00f9ng c\u00f3 th\u1ec3 \u0111\u00e1nh m\u1ea5t t\u00e0i kho\u1ea3n, b\u1ecb \u0111\u00e1nh c\u1eafp t\u00e0i kho\u1ea3n, t\u1eeb \u0111\u00f3 d\u1eabn \u0111\u1ebfn m\u1ea5t ti\u1ec1n. \u0110\u1ec3 tr\u00e1nh r\u1ee7i ro m\u1ea5t t\u00e0i kho\u1ea3n, kh\u00e1ch h\u00e0ng c\u1ea7n \u0111\u1eb7t m\u1eadt kh\u1ea9u b\u1ea3o m\u1eadt m\u1ea1nh, ki\u1ec3m tra \u0111\u1ed9 tin c\u1eady c\u1ee7a c\u00e1c website giao d\u1ecbch, ch\u1ec9 cung c\u1ea5p m\u1eadt kh\u1ea9u t\u00e0i kho\u1ea3n cho nh\u00e0 cung c\u1ea5p m\u00ecnh s\u1eed d\u1ee5ng (th\u00f4ng qua c\u00e1c website hay c\u1ed5ng th\u00f4ng tin ch\u00ednh th\u1ee9c c\u1ee7a nh\u00e0 cung c\u1ea5p). C\u1ea7n tr\u00e1nh b\u1ecb l\u1eeba \u1edf c\u00e1c website l\u1eeba \u0111\u1ea3o c\u00f3 giao di\u1ec7n gi\u1ed1ng h\u1ec7t giao di\u1ec7n ch\u00ednh th\u1ee9c c\u1ee7a website nh\u00e0 cung c\u1ea5p, \u0111\u1ecba ch\u1ec9 ch\u1ec9 kh\u00e1c v\u00e0i k\u00fd t\u1ef1. 322","6.4. Ki\u1ebfn th\u1ee9c c\u01a1 b\u1ea3n v\u1ec1 an to\u00e0n v\u00e0 b\u1ea3o m\u1eadt th\u00f4ng tin tr\u00ean m\u1ea1ng 6.4.1. Ngu\u1ed3n g\u1ed1c c\u00e1c nguy c\u01a1 \u0111\u1ed1i v\u1edbi vi\u1ec7c \u0111\u1ea3m b\u1ea3o an to\u00e0n d\u1eef li\u1ec7u v\u00e0 th\u00f4ng tin 6.4.1.1. Th\u1ef1c tr\u1ea1ng hi\u1ec7n nay Theo b\u00e1o c\u00e1o ch\u1ec9 s\u1ed1 an to\u00e0n th\u00f4ng tin m\u1ea1ng to\u00e0n c\u1ea7u \u2013 GCI (Global Cybersecurity Index) n\u0103m 2017 c\u1ee7a Li\u00ean minh Vi\u1ec5n th\u00f4ng qu\u1ed1c t\u1ebf - ITU (International Telecommunication Union), Vi\u1ec7t Nam x\u1ebfp h\u1ea1ng 100\/193 tr\u00ean ph\u1ea1m vi to\u00e0n c\u1ea7u. X\u1ebfp h\u1ea1ng c\u1ee7a Vi\u1ec7t Nam \u1edf khu v\u1ef1c ch\u00e2u \u00c1 - Th\u00e1i B\u00ecnh D\u01b0\u01a1ng l\u00e0 23\/39 v\u00e0 \u1edf khu v\u1ef1c ASEAN l\u00e0 9\/11. Theo th\u1ed1ng k\u00ea t\u1eeb h\u1ec7 th\u1ed1ng gi\u00e1m s\u00e1t virus c\u1ee7a Bkav, h\u01a1n 1,6 tri\u1ec7u l\u01b0\u1ee3t m\u00e1y t\u00ednh t\u1ea1i Vi\u1ec7t Nam b\u1ecb m\u1ea5t d\u1eef li\u1ec7u trong n\u0103m 2018. B\u00ean c\u1ea1nh \u0111\u00f3, h\u01a1n 46% ng\u01b0\u1eddi s\u1eed d\u1ee5ng tham gia ch\u01b0\u01a1ng tr\u00ecnh \u0111\u00e1nh gi\u00e1 an ninh m\u1ea1ng c\u1ee7a Bkav c\u0169ng cho bi\u1ebft, h\u1ecd \u0111\u00e3 t\u1eebng g\u1eb7p r\u1eafc r\u1ed1i li\u00ean quan t\u1edbi m\u1ea5t d\u1eef li\u1ec7u trong n\u0103m 2018. H\u00ecnh 6.89. T\u1ea5n c\u00f4ng khai th\u00e1c m\u1eadt kh\u1ea9u \u201cy\u1ebfu\u201d c\u1ee7a ng\u01b0\u1eddi d\u00f9ng Nh\u1eefng n\u0103m g\u1ea7n \u0111\u00e2y, trong xu th\u1ebf c\u1ee7a cu\u1ed9c c\u00e1ch m\u1ea1ng c\u00f4ng nghi\u1ec7p 4.0, c\u00f9ng v\u1edbi vi\u1ec7c c\u00f4ng ngh\u1ec7 th\u00f4ng tin \u0111\u01b0\u1ee3c \u1ee9ng d\u1ee5ng ng\u00e0y c\u00e0ng s\u00e2u r\u1ed9ng v\u00e0o m\u1ecdi m\u1eb7t c\u1ee7a \u0111\u1eddi s\u1ed1ng, c\u00e1c chuy\u00ean gia \u0111\u1ec1u c\u00f3 chung nh\u1eadn \u0111\u1ecbnh, t\u00ecnh h\u00ecnh an to\u00e0n th\u00f4ng tin m\u1ea1ng tr\u00ean th\u1ebf gi\u1edbi n\u00f3i chung v\u00e0 Vi\u1ec7t Nam n\u00f3i ri\u00eang ng\u00e0y c\u00e0ng di\u1ec5n bi\u1ebfn ph\u1ee9c t\u1ea1p. Kh\u00f4ng n\u1eb1m ngo\u00e0i xu th\u1ebf chung tr\u00ean to\u00e0n c\u1ea7u, c\u00f4ng t\u00e1c \u0111\u1ea3m b\u1ea3o an to\u00e0n th\u00f4ng tin m\u1ea1ng c\u1ee7a c\u00e1c c\u01a1 quan, t\u1ed5 ch\u1ee9c, doanh nghi\u1ec7p t\u1ea1i Vi\u1ec7t Nam \u0111\u00e3 v\u00e0 \u0111ang ph\u1ea3i \u0111\u1ed1i m\u1eb7t v\u1edbi r\u1ea5t nhi\u1ec1u th\u00e1ch th\u1ee9c, b\u1edfi c\u00e1c cu\u1ed9c t\u1ea5n c\u00f4ng m\u1ea1ng v\u00e0o h\u1ec7 th\u1ed1ng th\u00f4ng tin gia t\u0103ng m\u1ea1nh m\u1ebd c\u1ea3 v\u1ec1 quy m\u00f4 c\u0169ng nh\u01b0 m\u1ee9c \u0111\u1ed9 ph\u1ee9c t\u1ea1p, tinh vi, kh\u00f3 d\u1ef1 \u0111o\u00e1n. C\u00f9ng v\u1edbi \u0111\u00f3, v\u1ea5n \u0111\u1ec1 kh\u00f4ng nh\u1ecf \u0111\u1ed1i v\u1edbi an to\u00e0n th\u00f4ng tin m\u1ea1ng Vi\u1ec7t Nam hi\u1ec7n nay c\u00f2n l\u00e0 t\u00ecnh tr\u1ea1ng thi\u1ebfu kinh ph\u00ed \u0111\u1ec3 c\u1eadp nh\u1eadt, n\u00e2ng c\u1ea5p \u0111\u1eb7c bi\u1ec7t l\u00e0 kinh ph\u00ed \u0111\u1ec3 mua 323","b\u1ea3n quy\u1ec1n r\u1ea5t thi\u1ebfu d\u1eabn \u0111\u1ebfn nhi\u1ec1u n\u01a1i v\u1eabn ph\u1ea3i ch\u1ea5p nh\u1eadn d\u00f9ng ph\u1ea7n m\u1ec1m h\u1ebft b\u1ea3n quy\u1ec1n ho\u1eb7c kh\u00f4ng c\u00f3 b\u1ea3n quy\u1ec1n. C\u00e1c xu h\u01b0\u1edbng t\u1ea5n c\u00f4ng m\u1ea1ng \u1edf Vi\u1ec7t Nam hi\u1ec7n nay, vi\u1ec7c s\u1eed d\u1ee5ng m\u00e3 \u0111\u1ed9c nguy hi\u1ec3m ti\u1ebfp t\u1ee5c gia t\u0103ng, trong \u0111\u00f3 nhi\u1ec1u lo\u1ea1i m\u00e3 \u0111\u1ed9c c\u00f3 kh\u1ea3 n\u0103ng qua m\u1eb7t c\u00e1c ph\u1ea7n m\u1ec1m di\u1ec7t virus hi\u1ec7n c\u00f3; T\u1ea5n c\u00f4ng t\u1eeb ch\u1ed1i d\u1ecbch v\u1ee5 ph\u00e2n t\u00e1n - DDoS ti\u1ebfp t\u1ee5c gia t\u0103ng; Xu\u1ea5t hi\u1ec7n ng\u00e0y c\u00e0ng nhi\u1ec1u c\u00e1c cu\u1ed9c t\u1ea5n c\u00f4ng c\u00f3 ch\u1ee7 \u0111\u00edch - APT, \u0111\u1eb7c bi\u1ec7t l\u00e0 nh\u1eefng cu\u1ed9c t\u1ea5n c\u00f4ng nh\u1eafm v\u00e0o c\u00e1c h\u1ec7 th\u1ed1ng ng\u00e2n h\u00e0ng, t\u00e0i ch\u00ednh, k\u1ebft h\u1ee3p v\u1edbi h\u00ecnh th\u1ee9c t\u1ea5n c\u00f4ng l\u1eeba \u0111\u1ea3o phishing. 6.4.1.2. Nguy\u00ean nh\u00e2n d\u1eabn \u0111\u1ebfn m\u1ea5t an to\u00e0n th\u00f4ng tin 1 - Nh\u1eadn th\u1ee9c: Nguy\u00ean nh\u00e2n \u0111\u1ea7u ti\u00ean v\u00e0 c\u00f3 l\u1ebd l\u00e0 nguy\u00ean nh\u00e2n c\u01a1 b\u1ea3n nh\u1ea5t d\u1eabn t\u1edbi c\u00e1c s\u1ef1 c\u1ed1 an to\u00e0n th\u00f4ng tin t\u0103ng cao. Th\u1eadm ch\u00ed trong m\u1ed9t s\u1ed1 tr\u01b0\u1eddng h\u1ee3p, k\u1ebb t\u1ea5n c\u00f4ng kh\u00f4ng c\u1ea7n d\u00f9ng t\u1edbi c\u00f4ng c\u1ee5 hay ph\u1ea7n m\u1ec1m t\u1ea5n c\u00f4ng nh\u01b0ng n\u1ea1n nh\u00e2n v\u1eabn b\u1ecb l\u1eeba \u0111\u1ea3o. V\u00ed d\u1ee5 c\u1ee5 th\u1ec3 l\u00e0 \u1edf m\u1ed9t s\u1ed1 ng\u01b0\u1eddi d\u00f9ng tuy \u0111\u00e3 \u0111\u01b0\u1ee3c th\u00f4ng b\u00e1o v\u1ec1 vi\u1ec7c c\u1eadp nh\u1eadt b\u1ea3n v\u00e1 l\u1ed7 h\u1ed5ng Windows nh\u01b0ng v\u00ec \u0111\u00e3 kh\u00f4ng c\u1eadp nh\u1eadt b\u1ea3n v\u00e1 m\u1edbi nh\u1ea5t c\u1ee7a Microsoft, do \u0111\u00f3 m\u00e1y t\u00ednh c\u1ee7a ng\u01b0\u1eddi d\u00f9ng \u0111\u00e3 b\u1ecb nhi\u1ec5m m\u00e3 \u0111\u1ed9c WannaCry. H\u00ecnh 6.90. M\u00e1y t\u00ednh b\u1ecb nhi\u1ec5m m\u00e3 \u0111\u1ed9c m\u00e3 h\u00f3a t\u1ed1ng ti\u1ec1n WannaCry 2 - Kh\u00f4ng ph\u00e2n quy\u1ec1n r\u00f5 r\u00e0ng: M\u1ed9t trong nh\u1eefng nguy\u00ean nh\u00e2n l\u00e0m m\u1ea5t th\u00f4ng tin d\u1eef li\u1ec7u ch\u00ednh l\u00e0 ng\u01b0\u1eddi qu\u1ea3n tr\u1ecb kh\u00f4ng ph\u00e2n quy\u1ec1n r\u00f5 r\u00e0ng cho th\u00e0nh vi\u00ean. L\u1ee3i d\u1ee5ng \u0111i\u1ec1u n\u00e0y, nh\u00e2n vi\u00ean n\u1ed9i b\u1ed9 c\u00f3 th\u1ec3 \u0111\u00e1nh c\u1eafp, tr\u00e1o \u0111\u1ed5i, thay \u0111\u1ed5i th\u00f4ng tin c\u1ee7a c\u00f4ng ty. 324","3 - L\u1ed7 h\u1ed5ng t\u1ed3n t\u1ea1i tr\u00ean thi\u1ebft b\u1ecb: Trong th\u1ef1c t\u1ebf, nhi\u1ec1u ng\u01b0\u1eddi d\u00f9ng t\u1ea3i v\u00e0 c\u00e0i \u0111\u1eb7t ph\u1ea7n m\u1ec1m m\u1edbi, \u1ee9ng d\u1ee5ng m\u1edbi cho \u0111i\u1ec7n tho\u1ea1i, laptop, m\u00e1y t\u00ednh \u0111\u1ec3 b\u00e0n\u2026 m\u00e0 kh\u00f4ng t\u1ef1 h\u1ecfi r\u1eb1ng \u201cLi\u1ec7u ph\u1ea7n m\u1ec1m n\u00e0y c\u00f3 ch\u1ee9a l\u1ed7 h\u1ed5ng hay kh\u00f4ng\u201d. Trong khi \u0111\u00f3, c\u00e1c ph\u1ea7n m\u1ec1m \u1ee9ng d\u1ee5ng lu\u00f4n t\u1ed3n t\u1ea1i nh\u1eefng l\u1ed7 h\u1ed5ng b\u1ea3o m\u1eadt v\u00e0 nguy c\u01a1 t\u1ea5n c\u00f4ng. L\u1ea5y m\u1ed9t v\u00ed d\u1ee5 th\u1ef1c t\u1ebf l\u00e0 theo kh\u1ea3o s\u00e1t m\u1edbi nh\u1ea5t c\u1ee7a Kaspersky: H\u01a1n 80 \u1ee9ng d\u1ee5ng b\u1ecb tr\u1ed9m m\u1eadt kh\u1ea9u t\u1ed3n t\u1ea1i tr\u00ean Google Play Store v\u1edbi h\u00e0ng tri\u1ec7u l\u01b0\u1ee3t t\u1ea3i m\u1ed7i ng\u00e0y. H\u00ecnh 6.91. C\u00e1c \u1ee9ng d\u1ee5ng c\u00f3 ch\u1ee9a m\u00e3 \u0111\u1ed9c tr\u00ean CHPlay 4 - L\u1ed7 h\u1ed5ng trong h\u1ec7 th\u1ed1ng: H\u1ec7 th\u1ed1ng c\u00f3 th\u1ec3 l\u00e0 h\u1ec7 th\u1ed1ng website, h\u1ec7 th\u1ed1ng m\u1ea1ng, h\u1ec7 th\u1ed1ng c\u00e1c \u1ee9ng d\u1ee5ng, thi\u1ebft b\u1ecb, ph\u1ea7n m\u1ec1m. Nguy\u00ean nh\u00e2n l\u00e0m m\u1ea5t an to\u00e0n th\u00f4ng tin trong tr\u01b0\u1eddng h\u1ee3p n\u00e0y l\u00e0 do c\u00e1c \u0111\u01a1n v\u1ecb kh\u00f4ng th\u01b0\u1eddng xuy\u00ean r\u00e0 qu\u00e9t l\u1ed7 h\u1ed5ng, \u0111\u00e1nh gi\u00e1 b\u1ea3o m\u1eadt cho h\u1ec7 th\u1ed1ng d\u1eabn t\u1edbi nh\u1eefng nguy c\u01a1 thi\u1ec7t h\u1ea1i v\u1ec1 t\u00e0i ch\u00ednh to l\u1edbn. 5 - S\u1eed d\u1ee5ng Email, m\u1ea1ng x\u00e3 h\u1ed9i nh\u01b0ng kh\u00f4ng c\u00f3 nh\u1eadn th\u1ee9c v\u1ec1 an to\u00e0n th\u00f4ng tin: Ph\u01b0\u01a1ng ph\u00e1p t\u1ea5n c\u00f4ng c\u1ee7a tin t\u1eb7c ng\u00e0y nay r\u1ea5t tinh vi v\u00e0 \u0111a d\u1ea1ng. Ch\u00fang c\u00f3 th\u1ec3 s\u1eed d\u1ee5ng k\u1ef9 thu\u1eadt \u201cl\u1eeba \u0111\u1ea3o\u201d g\u1eedi file \u0111\u00ednh k\u00e8m trong email ch\u1ee9a m\u00e3 \u0111\u1ed9c, sau \u0111\u00f3 y\u00eau c\u1ea7u ng\u01b0\u1eddi d\u00f9ng nh\u1ea5p v\u00e0o \u0111\u01b0\u1eddng d\u1eabn li\u00ean k\u1ebft ho\u1eb7c t\u1eadp tin v\u00e0 l\u00e0m theo h\u01b0\u1edbng d\u1eabn. H\u1eadu qu\u1ea3, n\u1ea1n nh\u00e2n c\u00f3 th\u1ec3 b\u1ecb tin t\u1eb7c b\u1eaft chuy\u1ec3n ti\u1ec1n ho\u1eb7c m\u00e1y t\u00ednh c\u1ee7a n\u1ea1n nh\u00e2n b\u1ecb l\u1ed9 l\u1ecdt d\u1eef li\u1ec7u, nhi\u1ec5m m\u00e3 \u0111\u1ed9c. 325","H\u00ecnh 6.92. Email gi\u1ea3 m\u1ea1o nh\u1eb1m chi\u1ebfm \u0111o\u1ea1t t\u00e0i kho\u1ea3n Google 6.4.2. T\u00e1c d\u1ee5ng v\u00e0 h\u1ea1n ch\u1ebf chung c\u1ee7a ph\u1ea7n m\u1ec1m di\u1ec7t virus, ph\u1ea7n m\u1ec1m an ninh m\u1ea1ng 6.4.2.1. Ph\u00e2n lo\u1ea1i c\u00e1c ph\u1ea7n m\u1ec1m di\u1ec7t Virus 1 - Ph\u1ea7n m\u1ec1m di\u1ec7t virus th\u01b0\u01a1ng m\u1ea1i: Ph\u1ea3i tr\u1ea3 ti\u1ec1n \u0111\u1ec3 \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng ph\u1ea7n m\u1ec1m trong m\u1ed9t kho\u1ea3n th\u1eddi gian (ph\u1ed5 bi\u1ebfn) ho\u1eb7c m\u00e3i m\u00e3i. C\u00e1c b\u1ea3n th\u01b0\u01a1ng m\u1ea1i th\u01b0\u1eddng \u0111\u1ea7y \u0111\u1ee7 t\u00ednh n\u0103ng, kh\u00f4ng qu\u1ea3ng c\u00e1o, \u0111\u01b0\u1ee3c h\u1ed7 tr\u1ee3 k\u1ef9 thu\u1eadt t\u1eeb nh\u00e0 s\u1ea3n xu\u1ea5t. 2 - Ph\u1ea7n m\u1ec1m di\u1ec7t virus mi\u1ec5n ph\u00ed (Antivirus software free): Kh\u00f4ng ph\u1ea3i m\u1ea5t ti\u1ec1n \u0111\u1ec3 mua b\u1ea3n quy\u1ec1n s\u1eed d\u1ee5ng. Tuy nhi\u00ean, phi\u00ean b\u1ea3n mi\u1ec5n ph\u00ed th\u01b0\u1eddng kh\u00f4ng \u0111\u1ea7y \u0111\u1ee7 ch\u1ee9c n\u0103ng, \u0111\u00ednh k\u00e8m c\u00e1c qu\u1ea3ng c\u00e1o g\u00e2y kh\u00f3 ch\u1ecbu cho ng\u01b0\u1eddi s\u1eed d\u1ee5ng. 6.4.2.2. T\u00e1c d\u1ee5ng chung c\u1ee7a ph\u1ea7n m\u1ec1m di\u1ec7t Virus, ph\u1ea7n m\u1ec1m an ninh m\u1ea1ng T\u00e1c d\u1ee5ng chung c\u1ee7a c\u00e1c ph\u1ea7n m\u1ec1m di\u1ec7t virus (Antivirus software) l\u00e0 ph\u00e1t hi\u1ec7n v\u00e0 lo\u1ea1i b\u1ecf virus m\u00e1y t\u00ednh, kh\u1eafc ph\u1ee5c h\u1eadu qu\u1ea3 c\u1ee7a virus g\u00e2y ra v\u00e0 c\u00f3 kh\u1ea3 n\u0103ng n\u00e2ng c\u1ea5p \u0111\u1ec3 nh\u1eadn bi\u1ebft c\u00e1c lo\u1ea1i virus trong t\u01b0\u01a1ng lai. Nh\u1eefng t\u00ednh n\u0103ng c\u01a1 b\u1ea3n c\u1ee7a m\u1ed9t ch\u01b0\u01a1ng tr\u00ecnh di\u1ec7t virus: 1- Qu\u00e9t t\u1eadp tin: H\u1ea7u h\u1ebft c\u00e1c ch\u01b0\u01a1ng tr\u00ecnh di\u1ec7t virus \u0111\u1ec1u c\u00f3 ch\u1ee9c n\u0103ng qu\u00e9t. V\u1edbi \u0111i\u1ec1u n\u00e0y, ch\u00fang ta c\u00f3 th\u1ec3 qu\u00e9t to\u00e0n b\u1ed9 m\u00e1y t\u00ednh c\u1ee7a m\u00ecnh v\u00e0 \u0111\u1ea3m b\u1ea3o r\u1eb1ng m\u00e1y t\u00ednh kh\u00f4ng b\u1ecb nhi\u1ec5m b\u1ea5t c\u1ee9 th\u1ee9 g\u00ec c\u00f3 th\u1ec3 g\u00e2y nguy hi\u1ec3m \u0111\u1ebfn an ninh c\u1ee7a c\u00e1 nh\u00e2n ho\u1eb7c khi\u1ebfn m\u00e1y t\u00ednh ch\u1ea1y ch\u1eadm l\u1ea1i. 326","H\u00ecnh 6.93. Ch\u01b0\u01a1ng tr\u00ecnh di\u1ec7t virus \u0111ang th\u1ef1c hi\u1ec7n qu\u00e1 tr\u00ecnh r\u00e0 qu\u00e9t 2- Lo\u1ea1i b\u1ecf s\u1ef1 l\u00e2y nhi\u1ec5m: M\u1ed7i ch\u01b0\u01a1ng tr\u00ecnh di\u1ec7t virus c\u00f3 c\u00e1ch th\u1ee9c ri\u00eang \u0111\u1ec3 \u0111\u1ed1i ph\u00f3 v\u1edbi c\u00e1c m\u1ed1i \u0111e d\u1ecda ho\u1eb7c virus \u0111\u01b0\u1ee3c t\u00ecm th\u1ea5y tr\u00ean m\u00e1y t\u00ednh. N\u00f3 c\u00f3 th\u1ec3 c\u00e1ch ly c\u00e1c ch\u01b0\u01a1ng tr\u00ecnh b\u1ecb nhi\u1ec5m trong tr\u01b0\u1eddng h\u1ee3p ch\u00fang kh\u00f4ng th\u1ef1c s\u1ef1 l\u00e0 virus, nh\u1ea7m gi\u00fap m\u00e1y t\u00ednh ho\u1ea1t \u0111\u1ed9ng \u1ed5n \u0111\u1ecbnh h\u01a1n. Th\u00f4ng th\u01b0\u1eddng, n\u00f3 s\u1ebd h\u1ecfi ng\u01b0\u1eddi d\u00f9ng c\u00f3 mu\u1ed1n x\u00f3a c\u00e1c ch\u01b0\u01a1ng tr\u00ecnh b\u1ecb nhi\u1ec5m hay kh\u00f4ng. H\u00ecnh 6.94. Ch\u01b0\u01a1ng tr\u00ecnh di\u1ec7t virus c\u00e1ch ly v\u00e0 cho ng\u01b0\u1eddi d\u00f9ng l\u1ef1a ch\u1ecdn c\u00e1ch gi\u1eef\/di\u1ec7t virus 327","3- Ph\u00f2ng ch\u1ed1ng virus: M\u1ee5c \u0111\u00edch ch\u00ednh c\u1ee7a ph\u1ea7n m\u1ec1m di\u1ec7t virus l\u00e0 \u0111\u1ec3 b\u1ea3o v\u1ec7 m\u00e1y t\u00ednh kh\u1ecfi b\u1ecb nhi\u1ec5m virus. N\u00f3 th\u1ef1c hi\u1ec7n \u0111i\u1ec1u n\u00e0y b\u1eb1ng c\u00e1ch qu\u00e9t c\u00e1c b\u1ea3n t\u1ea3i xu\u1ed1ng v\u00e0 t\u1eadp tin \u0111\u00ednh k\u00e8m \u0111\u1ec3 t\u00ecm virus v\u00e0 b\u1eb1ng c\u00e1ch ch\u1ea1y trong n\u1ec1n khi ng\u01b0\u1eddi d\u00f9ng \u0111ang l\u01b0\u1edbt Internet. N\u1ebfu ng\u01b0\u1eddi d\u00f9ng g\u1eb7p ph\u1ea3i virus, ch\u01b0\u01a1ng tr\u00ecnh s\u1ebd c\u1ea3nh b\u00e1o ng\u01b0\u1eddi d\u00f9ng v\u00e0 cung c\u1ea5p t\u00f9y ch\u1ecdn lo\u1ea1i b\u1ecf virus tr\u01b0\u1edbc khi b\u1ecb l\u00e2y nhi\u1ec5m. H\u00ecnh 6.95. Ch\u01b0\u01a1ng tr\u00ecnh di\u1ec7t virus ph\u00e1t hi\u1ec7n virus v\u00e0 h\u1ecfi ng\u01b0\u1eddi d\u00f9ng mu\u1ed1n x\u1eed l\u00fd th\u1ebf n\u00e0o? H\u00ecnh 6.96. C\u00e1c ch\u1ebf \u0111\u1ed9 qu\u00e9t trong ph\u1ea7n m\u1ec1m BKAV 6.4.2.3. H\u1ea1n ch\u1ebf chung c\u1ee7a ph\u1ea7n m\u1ec1m di\u1ec7t Virus, ph\u1ea7n m\u1ec1m an ninh m\u1ea1ng - Ph\u1ea7n l\u1edbn c\u00e1c ch\u01b0\u01a1ng tr\u00ecnh di\u1ec7t virus \u0111\u1ec1u ph\u1ea3i tr\u1ea3 ph\u00ed ho\u1eb7c ng\u01b0\u1eddi d\u00f9ng ph\u1ea3i ch\u1ea5p nh\u1eadn d\u00f9ng c\u00e1c phi\u00ean b\u1ea3n d\u00f9ng th\u1eed kh\u00f4ng \u0111\u1ea7y \u0111\u1ee7 t\u00ednh n\u0103ng ho\u1eb7c c\u00e1c b\u1ea3n mi\u1ec5n ph\u00ed c\u00f3 qu\u1ea3ng c\u00e1o. 328","- Ph\u1ea7n l\u1edbn c\u00e1c ch\u01b0\u01a1ng tr\u00ecnh di\u1ec7t virus s\u1ebd ti\u00eau t\u1ed1n r\u1ea5t nhi\u1ec1u t\u00e0i nguy\u00ean c\u1ee7a m\u00e1y t\u00ednh khi th\u1ef1c hi\u1ec7n c\u00e1c qu\u00e1 tr\u00ecnh ph\u00e2n t\u00edch v\u00e0 r\u00e0 qu\u00e9t. - Nh\u1eefng s\u1ef1 nh\u1ea7m l\u1eabn trong qu\u00e1 tr\u00ecnh r\u00e0 qu\u00e9t l\u00e0 \u0111i\u1ec1u kh\u00f4ng tr\u00e1nh kh\u1ecfi t\u1eeb c\u00e1c ph\u1ea7n m\u1ec1m di\u1ec7t virus, ng\u01b0\u1eddi d\u00f9ng c\u00f3 th\u1ec3 v\u00f4 t\u00ecnh b\u1ecb m\u1ea5t c\u00e1c file l\u00e0nh do s\u1ef1 nh\u1ea7m l\u1eabn c\u1ee7a ph\u1ea7n m\u1ec1m di\u1ec7t virus. - N\u1ebfu kh\u00f4ng c\u1ea5u h\u00ecnh t\u1ed1t, ph\u1ea7n m\u1ec1m di\u1ec7t virus c\u00f3 th\u1ec3 hi\u1ec7n r\u1ea5t nhi\u1ec1u c\u00e1c popup g\u00e2y phi\u1ec1n nhi\u1ec5u cho ng\u01b0\u1eddi d\u00f9ng, ho\u1eb7c ch\u1ea1y ng\u1ea7m nhi\u1ec1u t\u00ednh n\u0103ng kh\u00f4ng c\u1ea7n thi\u1ebft khi\u1ebfn m\u00e1y b\u1ecb ch\u1eadm. - D\u1ec5 g\u00e2y xung \u0111\u1ed9t v\u1edbi c\u00e1c th\u00e0nh kh\u00e1c nh\u01b0 driver, ph\u1ea7n m\u1ec1m,... 6.4.3. An to\u00e0n th\u00f4ng tin khi s\u1eed d\u1ee5ng c\u00e1c lo\u1ea1i thi\u1ebft b\u1ecb di \u0111\u1ed9ng v\u00e0 m\u00e1y t\u00ednh tr\u00ean Internet C\u00e1c thi\u1ebft b\u1ecb di \u0111\u1ed9ng nh\u01b0 \u0111i\u1ec7n tho\u1ea1i th\u00f4ng minh, m\u00e1y t\u00ednh b\u1ea3ng v\u00e0 m\u00e1y t\u00ednh kh\u00f4ng ch\u1ec9 ng\u00e0y c\u00e0ng c\u00f3 nhi\u1ec1u t\u00ednh n\u0103ng s\u1eed d\u1ee5ng th\u00f4ng minh h\u01a1n, m\u00e0 c\u00f2n \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng ph\u1ed5 bi\u1ebfn h\u01a1n, \u0111\u00e3 khi\u1ebfn cho kh\u1ed1i l\u01b0\u1ee3ng d\u1eef li\u1ec7u m\u00e0 ch\u00fang t\u1ea1o ra \u0111ang ti\u1ebfp t\u1ee5c t\u0103ng. S\u1ef1 t\u0103ng tr\u01b0\u1edfng n\u00e0y mang \u0111\u1ebfn nh\u1eefng th\u00e1ch th\u1ee9c m\u1edbi cho ng\u01b0\u1eddi s\u1eed d\u1ee5ng v\u00e0 c\u1ea3 nh\u1eefng c\u01a1 h\u1ed9i m\u1edbi cho tin t\u1eb7c v\u00e0 nh\u1eefng k\u1ebb l\u1eeba \u0111\u1ea3o tr\u00ean m\u1ea1ng. Nh\u1eefng r\u1ee7i ro m\u1ea5t an to\u00e0n th\u00f4ng tin khi s\u1eed d\u1ee5ng c\u00e1c lo\u1ea1i thi\u1ebft b\u1ecb di \u0111\u1ed9ng v\u00e0 m\u00e1y t\u00ednh: - T\u1ea5n c\u00f4ng c\u00f3 ch\u1ee7 \u0111\u00edch (APT): Trong v\u00e0i n\u0103m tr\u1edf l\u1ea1i \u0111\u00e2y xu h\u01b0\u1edbng t\u1ea5n c\u00f4ng c\u00f3 ch\u1ee7 \u0111\u00edch (APT) \u0111ang di\u1ec5n bi\u1ebfn h\u1ebft s\u1ee9c ph\u1ee9c t\u1ea1p tr\u00ean di\u1ec7n r\u1ed9ng. \u0110\u00e2y l\u00e0 h\u00ecnh th\u1ee9c t\u1ea5n c\u00f4ng tinh vi v\u00e0 r\u1ea5t kh\u00f3 ph\u00e1t hi\u1ec7n do k\u1ebb t\u1ea5n c\u00f4ng s\u1eed d\u1ee5ng c\u00e1c k\u1ef9 thu\u1eadt m\u1edbi \u0111\u1ec3 \u1ea9n n\u1ea5p v\u00e0 nh\u1eefng cu\u1ed9c t\u1ea5n c\u00f4ng n\u00e0y nh\u1eb1m v\u00e0o nh\u1eefng ng\u01b0\u1eddi d\u00f9ng hay c\u00e1c h\u1ec7 th\u1ed1ng quan tr\u1ecdng nh\u1eb1m \u0111\u00e1nh c\u1eafp th\u00f4ng tin, ph\u00e1 ho\u1ea1i h\u1ec7 th\u1ed1ng v\u00e0 c\u00f3 th\u1ec3 xem l\u00e0 m\u1ed1i r\u1ee7i ro nguy hi\u1ec3m th\u01b0\u1eddng tr\u1ef1c hi\u1ec7n nay tr\u00ean Internet kh\u00f4ng ch\u1ec9 \u1edf Vi\u1ec7t Nam v\u00e0 tr\u00ean th\u1ebf gi\u1edbi. Kh\u00f4ng n\u1eb1m ngo\u00e0i xu th\u1ebf \u0111\u00f3 th\u00ec \u0111\u00e2y v\u1eabn l\u00e0 xu h\u01b0\u1edbng ch\u00ednh v\u00e0 c\u1ea7n ti\u1ebfp t\u1ee5c \u0111\u01b0\u1ee3c quan t\u00e2m v\u00e0 ch\u00fa tr\u1ecdng trong n\u0103m 2018. - R\u00f2 r\u1ec9 th\u00f4ng tin d\u1eef li\u1ec7u do \u0111\u00e1nh m\u1ea5t ho\u1eb7c b\u1ecb m\u1ea5t c\u1eafp (r\u1ee7i ro cao): N\u1ebfu b\u1ecb m\u1ea5t smartphone do b\u1ecb r\u01a1i ho\u1eb7c b\u1ecb \u0111\u00e1nh c\u1eafp, m\u00e0 tr\u00ean thi\u1ebft b\u1ecb kh\u00f4ng \u0111\u01b0\u1ee3c c\u00e0i \u0111\u1eb7t m\u00e3 PIN ho\u1eb7c m\u1eadt kh\u1ea9u th\u00ec ng\u01b0\u1eddi c\u00f3 \u0111\u01b0\u1ee3c smartphone c\u00f3 th\u1ec3 truy nh\u1eadp d\u1ec5 d\u00e0ng v\u00e0o nh\u1eefng d\u1eef li\u1ec7u nh\u01b0 email, trong \u0111\u00f3 c\u00f3 th\u1ec3 c\u00f3 m\u1eadt kh\u1ea9u ho\u1eb7c th\u00f4ng tin nh\u1eefng t\u00e0i kho\u1ea3n m\u00e0 ch\u00fang ta l\u01b0u tr\u1eef; T\u00e0i kho\u1ea3n m\u1ea1ng x\u00e3 h\u1ed9i nh\u01b0 Facebook, Google+ v\u00e0 Twitter; M\u1eadt kh\u1ea9u \u0111\u01b0\u1ee3c l\u01b0u trong c\u00e1c tr\u00ecnh duy\u1ec7t t\u00ecm ki\u1ebfm; Th\u00f4ng tin th\u1ebb t\u00edn d\u1ee5ng v\u00e0 m\u1eadt kh\u1ea9u l\u01b0u trong nh\u1eefng \u1ee9ng d\u1ee5ng nh\u01b0 Amazon v\u00e0 Google Wallet; \u0110\u1ecba ch\u1ec9 Email, s\u1ed1 \u0111i\u1ec7n tho\u1ea1i v\u00e0 th\u00f4ng tin trong danh b\u1ea1; H\u00ecnh \u1ea3nh v\u00e0 Video l\u01b0u trong thi\u1ebft b\u1ecb. - V\u00f4 t\u00ecnh ti\u1ebft l\u1ed9 th\u00f4ng tin d\u1eef li\u1ec7u (r\u1ee7i ro cao): C\u00e1c nh\u00e0 ph\u00e1t tri\u1ec3n th\u01b0\u1eddng xuy\u00ean gi\u1edbi thi\u1ec7u th\u00eam nhi\u1ec1u t\u00ednh n\u0103ng m\u1edbi m\u00e0 ng\u01b0\u1eddi d\u00f9ng nhi\u1ec1u khi kh\u00f4ng 329","k\u1ecbp c\u1eadp nh\u1eadt. V\u00ed d\u1ee5, ch\u00fang ta c\u00f3 th\u1ec3 kh\u00f4ng bi\u1ebft thi\u1ebft b\u1ecb c\u1ee7a m\u00ecnh t\u1ef1 \u0111\u1ed9ng c\u1eadp nh\u1eadt v\u1ecb tr\u00ed hi\u1ec7n t\u1ea1i m\u1ed7i khi ch\u00fang ta \u0111\u0103ng l\u00ean m\u1ed9t t\u1ea5m \u1ea3nh b\u1eb1ng c\u00e1ch s\u1eed d\u1ee5ng m\u1ed9t \u1ee9ng d\u1ee5ng m\u1ea1ng x\u00e3 h\u1ed9i. M\u1ed9t s\u1ed1 c\u00e1ch v\u00f4 t\u00ecnh m\u00e0 ch\u00fang ta c\u00f3 th\u1ec3 \u0111\u1ec3 l\u1ed9 th\u00f4ng tin cho c\u1ea3 th\u1ebf gi\u1edbi bi\u1ebft m\u00ecnh \u0111ang \u1edf \u0111\u00e2u, \u0111\u00f3 l\u00e0: \u0110\u0103ng \u1ea3nh v\u1edbi ch\u1ebf \u0111\u1ed9 c\u1eadp nh\u1eadt v\u1ecb tr\u00ed hi\u1ec7n t\u1ea1i \u0111ang b\u1eadt; M\u1ed9t ng\u01b0\u1eddi kh\u00e1c \u0111\u00e1nh d\u1ea5u (tag) ch\u00fang ta v\u00e0o b\u1ee9c \u1ea3nh m\u00e0 ch\u00fang ta kh\u00f4ng bi\u1ebft hay khi ch\u00fang ta check-in v\u00e0o m\u1ed9t nh\u00e0 h\u00e0ng hay qu\u00e1n c\u00e0 ph\u00ea s\u1eed d\u1ee5ng \u1ee9ng d\u1ee5ng c\u1eadp nh\u1eadt v\u1ecb tr\u00ed. - L\u1eeba \u0111\u1ea3o (Phishing Attacks): Lo\u1ea1i r\u1ee7i ro n\u00e0y \u0111\u01b0\u1ee3c x\u1ebfp \u1edf m\u1ee9c trung b\u00ecnh. Theo \u0111\u00f3 ki\u1ec3u t\u1ea5n c\u00f4ng n\u00e0y nh\u1eb1m thu th\u1eadp d\u1eef li\u1ec7u b\u00ean trong thi\u1ebft b\u1ecb b\u1eb1ng c\u00e1ch g\u1eedi tin nh\u1eafn gi\u1ea3 l\u00e0 nh\u00e0 cung c\u1ea5p m\u1ea1ng tin c\u1eady \u0111\u1ec3 l\u1eeba ng\u01b0\u1eddi d\u00f9ng cung c\u1ea5p th\u00f4ng tin c\u00e1 nh\u00e2n, ch\u1eb3ng h\u1ea1n nh\u01b0 m\u1eadt kh\u1ea9u v\u00e0 th\u00f4ng tin th\u1ebb t\u00edn d\u1ee5ng. Ki\u1ec3u l\u1eeba \u0111\u1ea3o n\u00e0y xu\u1ea5t hi\u1ec7n \u1edf nhi\u1ec1u d\u1ea1ng nh\u01b0: \u1ee8ng d\u1ee5ng gi\u1ea3 m\u1ea1o \u0111\u01b0\u1ee3c thi\u1ebft k\u1ebf b\u1eaft ch\u01b0\u1edbc theo nh\u1eefng \u1ee9ng d\u1ee5ng nh\u01b0 \u201cAngry Bird\u201d; Email \u0111\u01b0\u1ee3c g\u1eedi \u0111\u1ebfn t\u1eeb nh\u1eefng ngu\u1ed3n c\u00f3 v\u1ebb h\u1ee3p ph\u00e1p nh\u01b0 c\u00e1c ng\u00e2n h\u00e0ng ho\u1eb7c nh\u1eefng t\u1ed5 ch\u1ee9c t\u00edn d\u1ee5ng; Nh\u1eefng tin nh\u1eafn SMS \u0111\u01b0\u1ee3c g\u1eedi \u0111\u1ebfn t\u1eeb c\u00e1c ngu\u1ed3n c\u00f3 v\u1ebb \u0111\u00e1ng tin nh\u01b0 nh\u00e0 cung c\u1ea5p m\u1ea1ng. - Ph\u1ea7n m\u1ec1m gi\u00e1n \u0111i\u1ec7p (Spyware attack): T\u01b0\u01a1ng t\u1ef1 nh\u01b0 ki\u1ec3u t\u1ea5n c\u00f4ng l\u1eeba \u0111\u1ea3o, ph\u1ea7n m\u1ec1m gi\u00e1n \u0111i\u1ec7p (Spyware) c\u0169ng \u0111\u01b0\u1ee3c x\u1ebfp \u1edf m\u1ee9c r\u1ee7i ro trung b\u00ecnh. N\u1ebfu thi\u1ebft b\u1ecb di \u0111\u1ed9ng b\u1ecb nhi\u1ec5m Spyware ho\u1eb7c m\u1ed9t \u1ee9ng d\u1ee5ng gi\u1ea3 m\u1ea1o hay m\u1ed9t trang web \u0111\u1ed9c h\u1ea1i th\u00ec nh\u1eefng \u0111o\u1ea1n m\u00e3 \u0111\u1ed9c s\u1ebd t\u1ef1 \u0111\u1ed9ng g\u1eedi th\u00f4ng tin c\u00e1 nh\u00e2n c\u1ee7a ch\u1ee7 s\u1edf h\u1eefu \u0111\u1ebfn m\u00e1y ch\u1ee7 n\u1eb7c danh. Nh\u1eefng th\u00f4ng tin c\u00f3 th\u1ec3 b\u1ecb l\u1ea5y c\u1eafp b\u1edfi ph\u1ea7n m\u1ec1m gi\u00e1n \u0111i\u1ec7p bao g\u1ed3m: Th\u00f4ng tin thao t\u00e1c tr\u00ean b\u00e0n ph\u00edm thi\u1ebft b\u1ecb; T\u00ean, s\u1ed1 \u0111i\u1ec7n tho\u1ea1i v\u00e0 nh\u1eefng \u0111\u1ecba ch\u1ec9 email t\u1eeb danh b\u1ea1; Th\u00f4ng tin v\u1ec1 t\u00e0i kho\u1ea3n t\u00edn d\u1ee5ng. - C\u00e1c cu\u1ed9c t\u1ea5n c\u00f4ng m\u1ea1ng gi\u1ea3 m\u1ea1o (r\u1ee7i ro trung b\u00ecnh): \u0110\u00f4i khi, nh\u1eefng k\u1ebb t\u1ea5n c\u00f4ng d\u1ee5 ng\u01b0\u1eddi d\u00f9ng k\u1ebft n\u1ed1i v\u1edbi nh\u1eefng m\u1ea1ng WiFi \u1ea3o ho\u1eb7c kh\u00f4ng \u0111\u01b0\u1ee3c \u0111\u1ea3m b\u1ea3o an ninh. Tr\u1eeb khi ch\u00fang ta \u0111\u0103ng nh\u1eadp th\u00f4ng tin c\u00e1 nh\u00e2n tr\u00ean nh\u1eefng trang web d\u00f9ng ph\u01b0\u01a1ng th\u1ee9c giao ti\u1ebfp SSL, c\u00f2n n\u1ebfu kh\u00f4ng d\u1eef li\u1ec7u c\u1ee7a ch\u00fang ta c\u00f3 nguy c\u01a1 b\u1ecb \u0111\u00e1nh c\u1eafp. C\u00e1c gi\u1ea3i ph\u00e1p an to\u00e0n th\u00f4ng tin khi s\u1eed d\u1ee5ng thi\u1ebft b\u1ecb di \u0111\u1ed9ng v\u00e0 m\u00e1y t\u00ednh: - C\u1ea3nh gi\u00e1c v\u1edbi nguy c\u01a1 m\u1ea5t thi\u1ebft b\u1ecb: C\u00e1c thi\u1ebft b\u1ecb di \u0111\u1ed9ng nh\u01b0 Smartphone hay m\u00e1y t\u00ednh b\u1ea3ng \u0111\u1ec1u c\u00f3 k\u00edch th\u01b0\u1edbc kh\u00f4ng l\u1edbn, v\u00ec th\u1ebf ch\u00fang l\u00e0 m\u1ee5c ti\u00eau d\u1ec5 d\u00e0ng cho nh\u1eefng t\u00ean tr\u1ed9m. Do \u0111\u00f3, lu\u00f4n ch\u00fa \u00fd \u0111\u1ebfn c\u00e1c thi\u1ebft b\u1ecb di \u0111\u1ed9ng c\u1ee7a m\u00ecnh \u1edf c\u00e1c n\u01a1i c\u00f4ng c\u1ed9ng (bao g\u1ed3m c\u1ea3 \u1edf khu v\u1ef1c c\u01a1 quan). N\u1ebfu t\u1ea1o \u0111\u01b0\u1ee3c th\u00f3i quen n\u00e0y, ch\u00fang ta s\u1ebd gi\u1ea3m \u0111\u01b0\u1ee3c r\u1ee7i ro do b\u1ecf qu\u00ean hay b\u1ecb \u0111\u00e1nh c\u1eafp thi\u1ebft b\u1ecb. - Thi\u1ebft l\u1eadp m\u1eadt kh\u1ea9u ph\u1ee9c t\u1ea1p: Nhi\u1ec1u thi\u1ebft b\u1ecb kh\u00f4ng y\u00eau c\u1ea7u ch\u00fang ta th\u00eam m\u1ed9t m\u1eadt kh\u1ea9u so v\u1edbi ti\u00eau chu\u1ea9n \u0111\u1eb7t ra, th\u01b0\u1eddng l\u00e0 m\u1eb7c \u0111\u1ecbnh 6 ch\u1eef s\u1ed1. Tuy nhi\u00ean, ti\u00eau chu\u1ea9n n\u00e0y ch\u1ec9 t\u1ed1t h\u01a1n so v\u1edbi vi\u1ec7c kh\u00f4ng \u0111\u1eb7t m\u1eadt kh\u1ea9u nh\u01b0ng do qu\u00e1 \u0111\u01a1n gi\u1ea3n n\u00ean n\u00f3 th\u1ef1c s\u1ef1 l\u00e0 kh\u00f4ng \u0111\u1ee7 an to\u00e0n. \u1ede m\u1ee9c t\u1ed1i thi\u1ec3u, thi\u1ebft b\u1ecb 330","c\u1ee7a ch\u00fang ta ph\u1ea3i \u0111\u01b0\u1ee3c thi\u1ebft l\u1eadp m\u1eadt kh\u1ea9u v\u1edbi 6 ch\u1eef s\u1ed1 - nh\u01b0ng tr\u00e1nh nh\u1eefng s\u1ef1 k\u1ebft h\u1ee3p ch\u1eef s\u1ed1 \\\"d\u1ec5 d\u00e0ng\\\". \u0110\u1ec3 t\u0103ng th\u00eam t\u00ednh an to\u00e0n cho thi\u1ebft b\u1ecb, h\u00e3y thi\u1ebft l\u1eadp m\u1eabu m\u1eadt kh\u1ea9u ph\u1ee9c t\u1ea1p c\u1ea3 ch\u1eef, s\u1ed1 v\u00e0 k\u00fd t\u1ef1 \u0111\u1eb7c bi\u1ec7t ho\u1eb7c l\u1ef1a ch\u1ecdn nh\u1eadn d\u1ea1ng b\u1eb1ng sinh tr\u1eafc h\u1ecdc. - Lu\u00f4n c\u1ea3nh gi\u00e1c v\u1edbi nh\u1eefng tr\u00f2 l\u1eeba \u0111\u1ea3o social engineering: C\u1ea7n ph\u1ea3i th\u1eadn tr\u1ecdng v\u1ec1 c\u00e1c email, tin nh\u1eafn v\u0103n b\u1ea3n v\u00e0 c\u00e1c cu\u1ed9c g\u1ecdi ch\u00fang ta nh\u1eadn \u0111\u01b0\u1ee3c tr\u00ean c\u00e1c thi\u1ebft b\u1ecb di \u0111\u1ed9ng. Email v\u00e0 tin nh\u1eafn l\u1eeba \u0111\u1ea3o th\u01b0\u1eddng c\u00f3 \u0111\u00ednh k\u00e8m ph\u1ea7n m\u1ec1m \u0111\u1ed9c h\u1ea1i v\u00e0 li\u00ean k\u1ebft nguy hi\u1ec3m \u0111\u1ec3 x\u00e2m nh\u1eadp v\u00e0o c\u00e1c thi\u1ebft b\u1ecb. H\u00e3y n\u00ean c\u1ea9n th\u1eadn v\u1edbi b\u1ea5t k\u1ef3 tin nh\u1eafn ho\u1eb7c cu\u1ed9c g\u1ecdi t\u1eeb nh\u1eefng ng\u01b0\u1eddi kh\u00f4ng quen bi\u1ebft. N\u1ebfu c\u1ea3m nh\u1eadn \u0111\u01b0\u1ee3c nh\u1eefng \u0111i\u1ec1u b\u1ea5t th\u01b0\u1eddng h\u00e3y x\u00f3a ho\u1eb7c ng\u1eaft k\u1ebft n\u1ed1i ngay l\u1eadp t\u1ee9c. - H\u00e3y th\u1eadn tr\u1ecdng v\u1edbi nh\u1eefng m\u1ea1ng WiFi truy nh\u1eadp m\u1edf: X\u00e1c nh\u1eadn s\u1ef1 h\u1ee3p ph\u00e1p c\u1ee7a m\u1ea1ng Wifi tr\u01b0\u1edbc khi k\u1ebft n\u1ed1i, s\u1eed d\u1ee5ng https ho\u1eb7c m\u1ed9t m\u1ea1ng ri\u00eang \u1ea3o (VPN) \u0111\u1ec3 b\u1ea3o v\u1ec7 d\u1eef li\u1ec7u c\u00e1 nh\u00e2n, h\u1ea1n ch\u1ebf nh\u1eefng truy nh\u1eadp tr\u00ean WiFi m\u1edf. - L\u1ef1a ch\u1ecdn nh\u1eefng \u1ee9ng d\u1ee5ng v\u00e0 t\u01b0\u01a1ng t\u00e1c: H\u00e3y th\u1eadn tr\u1ecdng v\u1ec1 t\u01b0\u01a1ng t\u00e1c Bluetooth v\u00e0 c\u00e1c t\u00ednh n\u0103ng ch\u1ea1y tr\u00ean thi\u1ebft b\u1ecb. V\u1edbi m\u1ed7i m\u1ed9t \u1ee9ng d\u1ee5ng, tr\u01b0\u1edbc khi t\u1ea3i v\u1ec1 c\u1ea7n ph\u1ea3i xem x\u00e9t nghi\u00ean c\u1ee9u. Ph\u1ea7n \u0111\u00e1nh gi\u00e1 v\u00e0 t\u00ecm ki\u1ebfm web c\u00f3 th\u1ec3 gi\u00fap ti\u1ebft l\u1ed9 v\u1ec1 nh\u1eefng nghi ng\u1edd \u0111\u1ed1i v\u1edbi s\u1ef1 tin c\u1eady c\u1ee7a nh\u1eefng \u1ee9ng d\u1ee5ng. 6.4.4. An to\u00e0n khi s\u1eed d\u1ee5ng m\u1ea1ng x\u00e3 h\u1ed9i Nh\u1eefng g\u00ec m\u00e0 ch\u00fang ta \u0111\u0103ng c\u00f4ng khai tr\u00ean m\u1ea1ng x\u00e3 h\u1ed9i s\u1ebd lu\u00f4n t\u1ed3n t\u1ea1i tr\u00ean th\u1ebf gi\u1edbi Internet tr\u1eeb khi c\u00e1c n\u1ed9i dung n\u00e0y \u0111\u01b0\u1ee3c g\u1ee1 xu\u1ed1ng. Do \u0111\u00f3, \u0111\u1ec3 an to\u00e0n, ch\u00fang ta ch\u1ec9 n\u00ean \u0111\u0103ng nh\u1eefng h\u00ecnh \u1ea3nh, n\u1ed9i dung \\\"kh\u00f4ng nh\u1ea1y c\u1ea3m\\\" v\u00e0 ch\u1eafc r\u1eb1ng ch\u00fang ta kh\u00f4ng ng\u1ea1i chia s\u1ebb \u0111i\u1ec1u \u0111\u00f3 v\u1edbi ng\u01b0\u1eddi kh\u00e1c, nh\u1ea5t l\u00e0 v\u1edbi ng\u01b0\u1eddi l\u1ea1. Ki\u1ec3m tra l\u1ea1i t\u1ea5t c\u1ea3 nh\u00e3n (hashtag), tag b\u1ea1n b\u00e8 v\u00e0 nh\u1eefng \u0111\u1ec1 c\u1eadp, nh\u1eafc nh\u1edf (mention) li\u00ean quan \u0111\u1ebfn b\u1ea3n th\u00e2n hay t\u1ed5 ch\u1ee9c, c\u00f4ng ty c\u1ee7a ch\u00fang ta. Vi\u1ec7c g\u1eafn nh\u00e3n trong m\u1ed9t c\u1eadp nh\u1eadt m\u1ea1ng x\u00e3 h\u1ed9i t\u01b0\u1edfng ch\u1eebng nh\u01b0 v\u00f4 h\u1ea1i nh\u01b0ng th\u1ef1c t\u1ebf l\u1ea1i \u1ea3nh h\u01b0\u1edfng kh\u00e1 nhi\u1ec1u \u0111\u1ebfn t\u00ednh ri\u00eang t\u01b0. C\u00e2n nh\u1eafc k\u1ef9 \u0111\u1ed1i t\u01b0\u1ee3ng c\u00f3 th\u1ec3 xem \u0111\u01b0\u1ee3c c\u1eadp nh\u1eadt c\u1ee7a ch\u00fang ta. L\u01b0u \u00fd r\u1eb1ng, n\u1ebfu nh\u1eefng t\u00e0i kho\u1ea3n trong danh s\u00e1ch \u0111\u01b0\u1ee3c xem nh\u1eefng \u0111\u01b0\u1ee3c c\u1eadp nh\u1eadt kh\u00f4ng thi\u1ebft l\u1eadp h\u1ea1n ch\u1ebf t\u00ednh ri\u00eang t\u01b0 (less restrictive setting), th\u00ec nh\u1eefng h\u00ecnh \u1ea3nh, b\u00e0i \u0111\u0103ng m\u1edbi v\u1eabn b\u1ecb \\\"r\u00f2 r\u1ec9\\\" ra ngo\u00e0i. Nh\u1eefng b\u00e0i \u0111\u0103ng, \u0111\u01b0\u1eddng d\u1eabn v\u1edbi nh\u1eefng l\u1eddi m\u1eddi m\u1ecdc h\u1ea5p d\u1eabn \u0111\u00e3 v\u00e0 \u0111ang tr\u00e0n ng\u1eadp tr\u00ean c\u00e1c m\u1ea1ng x\u00e3 h\u1ed9i, nh\u1ea5t l\u00e0 Facebook v\u1edbi nhi\u1ec1u m\u1ee5c \u0111\u00edch x\u1ea5u v\u00e0 r\u1ea5t nguy hi\u1ec3m. C\u00e1c b\u1ea3n tin d\u1ee5 ng\u01b0\u1eddi d\u00f9ng Facebook n\u1ea1p ti\u1ec1n \u0111i\u1ec7n tho\u1ea1i l\u1eeba \u0111\u1ea3o g\u1ea7n \u0111\u00e2y c\u0169ng \u0111\u01b0\u1ee3c x\u1ebfp v\u00e0o d\u1ea1ng n\u00e0y. S\u1eed d\u1ee5ng ph\u01b0\u01a1ng th\u1ee9c x\u00e1c th\u1ef1c hai y\u1ebfu t\u1ed1 (two-factor authentication) hay c\u00f2n \u0111\u01b0\u1ee3c g\u1ecdi l\u00e0 ph\u01b0\u01a1ng th\u1ee9c x\u00e1c th\u1ef1c hai b\u01b0\u1edbc (two step verification) cho Facebook v\u00e0 c\u00e1c t\u00e0i kho\u1ea3n m\u1ea1ng x\u00e3 h\u1ed9i kh\u00e1c. Ph\u01b0\u01a1ng th\u1ee9c n\u00e0y gi\u00fap ch\u00fang ta \u0111\u0103ng nh\u1eadp t\u00e0i kho\u1ea3n 331","m\u1ea1ng x\u00e3 h\u1ed9i kh\u00f4ng ch\u1ec9 b\u1eb1ng c\u00e1ch cung c\u1ea5p t\u00ean v\u00e0 m\u1eadt kh\u1ea9u \u0111\u0103ng nh\u1eadp m\u00e0 c\u1ea7n ph\u1ea3i c\u00f3 th\u00eam m\u1ed9t m\u00e3 b\u1ea3o m\u1eadt kh\u00e1c \u0111\u01b0\u1ee3c d\u1ecbch v\u1ee5 g\u1eedi qua \u0111i\u1ec7n tho\u1ea1i hay c\u00e1c \u1ee9ng d\u1ee5ng chuy\u00ean bi\u1ec7t. B\u00ean c\u1ea1nh \u0111\u00f3, ch\u00fang ta c\u0169ng n\u00ean k\u00edch ho\u1ea1t c\u00e1c ph\u01b0\u01a1ng th\u1ee9c b\u1ea3o m\u1eadt kh\u00e1c m\u00e0 d\u1ecbch v\u1ee5 m\u1ea1ng x\u00e3 h\u1ed9i \u0111ang s\u1eed d\u1ee5ng h\u1ed7 tr\u1ee3 (n\u1ebfu c\u00f3). B\u00e1o c\u00e1o v\u00e0 ch\u1eb7n nh\u1eefng k\u1ebb ph\u00e1t t\u00e1n n\u1ed9i dung r\u00e1c. \u0110i\u1ec1u n\u00e0y c\u00f3 th\u1ec3 gi\u00fap ch\u00fang ta \\\"l\u00e0m s\u1ea1ch\\\" nh\u1eefng th\u00f4ng tin \u0111\u1ea7u v\u00e0o c\u1ee7a m\u00ecnh c\u0169ng nh\u01b0 th\u00f4ng b\u00e1o cho c\u00e1c m\u1ea1ng x\u00e3 h\u1ed9i v\u00f4 hi\u1ec7u v\u00e0 \\\"t\u1ea9y chay\\\" nh\u1eefng t\u00e0i kho\u1ea3n ph\u00e1t t\u00e1n n\u1ed9i dung r\u00e1c qua ch\u1ee9c n\u0103ng B\u00e1o c\u00e1o (Report). C\u1ea7n x\u00e1c nh\u1eadn v\u1edbi nh\u1eefng ng\u01b0\u1eddi b\u1ea1n g\u1eedi tin nh\u1eafn ho\u1eb7c vi\u1ebft l\u00ean t\u01b0\u1eddng c\u1ee7a c\u00e1c m\u1ea1ng x\u00e3 h\u1ed9i v\u1ec1 nh\u1eefng th\u00f4ng tin c\u00f3 th\u1ec3 d\u1ec5 d\u00e0ng l\u00e0m m\u1ea5t th\u00f4ng tin c\u00e1 nh\u00e2n, t\u00e0i kho\u1ea3n ng\u00e2n h\u00e0ng. N\u00ean th\u1ef1c hi\u1ec7n x\u00e1c nh\u1eadn b\u1eb1ng h\u00ecnh th\u1ee9c n\u00f3i chuy\u1ec7n tr\u1ef1c ti\u1ebfp, email hay g\u1ecdi \u0111i\u1ec7n tho\u1ea1i... \u0111\u1ec3 ch\u1eafc ch\u1eafn h\u01a1n. H\u00e3y c\u1ea9n th\u1eadn v\u1edbi nh\u1eefng ng\u01b0\u1eddi \u0111ang y\u00eau c\u1ea7u \u0111\u01b0\u1ee3c ch\u1ea5p nh\u1eadn k\u1ebft b\u1ea1n tr\u00ean c\u00e1c m\u1ea1ng x\u00e3 h\u1ed9i. Gi\u1edbi t\u1ed9i ph\u1ea1m m\u1ea1ng c\u00f3 th\u1ec3 t\u1ea1o nh\u1eefng h\u1ed3 s\u01a1 gi\u1ea3 nh\u1eb1m \u0111\u00e1nh c\u1eafp th\u00f4ng tin c\u00e1 nh\u00e2n. T\u1ed1t nh\u1ea5t l\u00e0 n\u00ean x\u00e1c th\u1ef1c danh t\u00ednh c\u1ee7a ng\u01b0\u1eddi mu\u1ed1n k\u1ebft b\u1ea1n tr\u01b0\u1edbc khi ch\u1ea5p nh\u1eadn. 332","C\u00c1C \u0110I\u1ec2M CH\u00cdNH - C\u00e1c kh\u00e1i ni\u1ec7m v\u1ec1 Internet, WWW. - C\u00e1ch th\u1ee9c s\u1eed d\u1ee5ng tr\u00ecnh duy\u1ec7t Web \u0111\u1ec3 truy c\u1eadp website. - C\u00e1ch th\u1ee9c thi\u1ebft l\u1eadp c\u00e1c th\u00f4ng s\u1ed1 cho tr\u00ecnh duy\u1ec7t Web. - C\u00e1ch th\u1ee9c \u0111\u0103ng k\u00fd m\u1ed9t t\u00e0i kho\u1ea3n email v\u00e0 s\u1eed d\u1ee5ng t\u00e0i kho\u1ea3n \u0111\u00f3 \u0111\u1ec3 g\u1eedi v\u00e0 nh\u1eadn email. - C\u00e1ch th\u1ee9c thi\u1ebft l\u1eadp b\u1ea3o m\u1eadt cho t\u00e0i kho\u1ea3n email. - C\u00e1ch th\u1ee9c l\u01b0u tr\u1eef, chia s\u1ebb t\u00e0i nguy\u00ean tr\u00ean d\u1ecbch v\u1ee5 \u0111\u00e1m m\u00e2y. - C\u00e1ch th\u1ee9c t\u00ecm ki\u1ebfm th\u00f4ng tin. - C\u00e1ch th\u1ee9c s\u1eed d\u1ee5ng c\u00e1c d\u1ecbch v\u1ee5 Internet th\u00f4ng d\u1ee5ng nh\u01b0 nh\u1eafn tin t\u1ee9c th\u1eddi, VoIP. - C\u00e1ch th\u1ee9c s\u1eed d\u1ee5ng c\u00e1c m\u1ea1ng x\u00e3 h\u1ed9i, website th\u01b0\u01a1ng m\u1ea1i \u0111i\u1ec7n t\u1eed, ng\u00e2n h\u00e0ng \u0111i\u1ec7n t\u1eed. - C\u00e1ch th\u1ee9c t\u1ef1 b\u1ea3o v\u1ec7 th\u00f4ng tin khi s\u1eed d\u1ee5ng Internet. C\u00c2U H\u1eceI \u00d4N T\u1eacP C\u00e2u 1: Giao th\u1ee9c n\u00e0o sau \u0111\u00e2y l\u00e0 giao th\u1ee9c k\u1ebft n\u1ed1i d\u00f9ng cho m\u1ea1ng Internet to\u00e0n c\u1ea7u? A. ICMP C. SMTP B. TCP\/IP D. SNMP C\u00e2u 2: Ph\u00e1t bi\u1ec3u: \u201c\u0110\u00e2y l\u00e0 h\u1ec7 th\u1ed1ng m\u1ea1ng n\u1ed9i b\u1ed9, k\u1ebft n\u1ed1i c\u00e1c m\u00e1y tr\u1ea1m, m\u00e1y ch\u1ee7 v\u00e0 c\u00e1c thi\u1ebft b\u1ecb kh\u00e1c nh\u01b0 m\u00e1y in, m\u00e1y fax,\u2026 l\u1ea1i v\u1edbi nhau trong m\u1ed9t ph\u1ea1m vi l\u00e0 m\u1ed9t v\u0103n ph\u00f2ng, m\u1ed9t t\u00f2a nh\u00e0, hay m\u1ed9t tr\u01b0\u1eddng \u0111\u1ea1i h\u1ecdc\u201d. \u0110\u00e2y l\u00e0 ph\u00e1t bi\u1ec3u v\u1ec1 h\u1ec7 th\u1ed1ng m\u1ea1ng n\u00e0o sau \u0111\u00e2y? A. LAN C. WAN B. MAN D. SAN C\u00e2u 3: T\u00ean vi\u1ebft t\u1eaft c\u1ee7a nh\u00e0 cung c\u1ea5p d\u1ecbch v\u1ee5 tr\u00ean Internet ISP l\u00e0 vi\u1ebft t\u1eaft c\u1ee7a ch\u1eef n\u00e0o sau \u0111\u00e2y? 333","A. Internet Service Provider B. Information Service Provider C. Internet Solution Provider D. Information Solution Provider C\u00e2u 4: Tr\u00ecnh duy\u1ec7t Web n\u00e0o sau \u0111\u00e2y c\u1ee7a h\u00e3ng Microsoft \u0111\u01b0\u1ee3c t\u00edch h\u1ee3p s\u1eb5n trong h\u1ec7 \u0111i\u1ec1u h\u00e0nh Windows? A. Chrome C. Safari B. Mozilla Firefox D. Internet Explorer C\u00e2u 5: Hai tr\u00ecnh duy\u1ec7t Web n\u00e0o sau \u0111\u00e2y \u0111\u01b0\u1ee3c c\u00e0i \u0111\u1eb7t s\u1eb5n trong h\u1ec7 \u0111i\u1ec1u h\u00e0nh theo h\u00e3ng nh\u00e0 s\u1ea3n xu\u1ea5t? (Ch\u1ecdn nhi\u1ec1u \u0111\u00e1p \u00e1n) A. Internet Explorer C. Opera B. Mozilla Firefox D. Safari C\u00e2u 6: Ch\u1ee9c n\u0103ng \u0111\u1ec3 \u0111\u00e1nh d\u1ea5u m\u1ed9t trang Web \u0111\u1ec3 ghi nh\u1eadn sau n\u00e0y c\u00f3 th\u1ec3 xem l\u1ea1i l\u00e0? A. History C. Bookmark B. Cookie D. Save page C\u00e2u 7: \u0110\u1ec3 thi\u1ebft l\u1eadp trang ch\u1ee7 Website m\u1eb7c \u0111\u1ecbnh cho tr\u00ecnh duy\u1ec7t khi m\u1edf l\u00ean l\u00e0? A. New Windows C. Restore Default B. New Tab D. Homepage C\u00e2u 8: Khi mu\u1ed1n g\u1eedi c\u00f9ng m\u1ed9t email \u0111\u1ebfn nhi\u1ec1u ng\u01b0\u1eddi nh\u1eadn, trong \u0111\u00f3 c\u00f3 m\u1ed9t ng\u01b0\u1eddi nh\u1eadn \u1ea9n (c\u00e1c ng\u01b0\u1eddi c\u00f9ng nh\u1eadn kh\u00e1c kh\u00f4ng bi\u1ebft email c\u0169ng \u0111\u01b0\u1ee3c g\u1eedi \u0111\u1ebfn ng\u01b0\u1eddi nh\u1eadn \u1ea9n \u0111\u00f3), ta nh\u1eadp \u0111\u1ecba ch\u1ec9 email c\u1ee7a ng\u01b0\u1eddi nh\u1eadn \u1ea9n v\u00e0o: A. M\u1ee5c TO C. M\u1ee5c BCC B. M\u1ee5c CC D. Kh\u00f4ng th\u1ec3 th\u1ef1c hi\u1ec7n \u0111\u01b0\u1ee3c C\u00e2u 9: D\u1ecbch v\u1ee5 l\u01b0u tr\u1eef tr\u00ean \u0111\u00e1m m\u00e2y (Cloud) c\u1ee7a Google Mail g\u1ecdi l\u00e0 g\u00ec? A. Google Storage C. Google Mail B. Google Drive D. Google Data C\u00e2u 10: Dung l\u01b0\u1ee3ng m\u1eb7c \u0111\u1ecbnh Google Mail cho ph\u00e9p ng\u01b0\u1eddi d\u00f9ng (mi\u1ec5n ph\u00ed) l\u01b0u tr\u1eef tr\u00ean Cloud c\u1ee7a h\u1ecd l\u00e0 bao nhi\u00eau? 334","A. 5 GB C. 15 GB B. 10 GB D. 20 GB C\u00e2u 11: \u0110\u1ec3 t\u00ecm ki\u1ebfm ch\u00ednh x\u00e1c t\u1eeb kh\u00f3a \u201cWindows Server 2019\u201d trong Website c\u1ee7a Microsoft. Ta s\u1ebd g\u00f5 c\u1ee5m t\u1eeb n\u00e0o sau \u0111\u00e2y trong thanh t\u00ecm ki\u1ebfm c\u1ee7a c\u00f4ng c\u1ee5 t\u00ecm ki\u1ebfm Google \u0111\u1ec3 c\u00f3 k\u1ebft qu\u1ea3 ch\u00ednh x\u00e1c nh\u01b0 mong mu\u1ed1n nh\u1ea5t? A. Windows Server 2019+Microsoft B. Windows Server 2019 C. Windows Server 2019 on:Microsoft D. Windows Server 2019 site:Microsoft.com C\u00e2u 12: C\u00f4ng c\u1ee5 t\u00ecm ki\u1ebfm n\u00e0o sau \u0111\u00e2y c\u1ee7a Microsoft? A. Google C. Yandex B. Bing D. Yahoo C\u00e2u 13: \u0110\u1ec3 t\u00ecm ki\u1ebfm c\u00e1c t\u00e0i li\u1ec7u v\u0103n b\u1ea3n (PDF) v\u1ec1 Windows Server 2019 tr\u00ean thanh c\u00f4ng c\u1ee5 t\u00ecm ki\u1ebfm c\u1ee7a Google, ch\u00fang ta s\u1eed d\u1ee5ng c\u00fa ph\u00e1p n\u00e0o sau \u0111\u00e2y \u0111\u1ec3 cho ra k\u1ebft qu\u1ea3 ch\u00ednh x\u00e1c nh\u01b0 mong mu\u1ed1n nh\u1ea5t? A. Windows Server 2019 pdf B. Windows Server 2019 .pdf C. Windows Server 2019 filetype:pdf D. Windows Server 2019 document:pdf C\u00e2u 14: Ph\u1ea7n m\u1ec1m Antivirus n\u00e0o sau \u0111\u00e2y l\u00e0 c\u1ee7a Vi\u1ec7t Nam c\u00f3 uy t\u00edn t\u1ea1i Vi\u1ec7t Nam c\u0169ng nh\u01b0 tr\u00ean th\u1ebf gi\u1edbi? A. BKAV C. AVAST B. AVG D. AVIRA C\u00e2u 15: \u0110\u1ec3 b\u1ea3o m\u1eadt th\u00f4ng tin tr\u00ean h\u1ec7 \u0111i\u1ec1u h\u00e0nh Windows khi s\u1eed d\u1ee5ng, ng\u01b0\u1eddi d\u00f9ng n\u00ean thi\u1ebft l\u1eadp c\u00e1c c\u1ea5u h\u00ecnh b\u1ea3o m\u1eadt nh\u01b0? (Ch\u1ecdn nhi\u1ec1u \u0111\u00e1p \u00e1n) A. Thi\u1ebft l\u1eadp UAC (User Account Control) B. Windows Update C. Thi\u1ebft l\u1eadp th\u00f4ng s\u1ed1 IP D. Ch\u1ec9 k\u1ebft n\u1ed1i m\u1ea1ng Wifi C\u00e2u 16: H\u00ecnh n\u00e0o sau \u0111\u00e2y l\u00e0 h\u00ecnh th\u1ee9c b\u00e1n h\u00e0ng t\u1eeb nh\u00e0 cung c\u1ea5p \u0111\u1ebfn ng\u01b0\u1eddi d\u00f9ng cu\u1ed1i. \u0110\u00e2y l\u00e0 h\u00ecnh th\u1ee9c th\u01b0\u01a1ng m\u1ea1i \u0111i\u1ec7n t\u1eed ph\u1ed5 bi\u1ebfn v\u00e0 ph\u00e1t tri\u1ec3n nhanh nh\u1ea5t. 335","A. B2C C. B2B B. C2C D. G2C C\u00e2u 17: Nh\u1eefng h\u00ecnh th\u1ee9c giao d\u1ecbch thanh to\u00e1n n\u00e0o sau \u0111\u00e2y d\u00f9ng cho ng\u00e2n h\u00e0ng \u0111i\u1ec7n t\u1eed? (Ch\u1ecdn nhi\u1ec1u \u0111\u00e1p \u00e1n) A. Internet Banking C. Mobile Banking B. ATM D. Ti\u1ec1n m\u1eb7t C\u00e2u 18: D\u1ecbch v\u1ee5 truy\u1ec1n th\u00f4ng s\u1ed1 cho ph\u00e9p hai hay nh\u00f3m nhi\u1ec1u ng\u01b0\u1eddi c\u00f3 th\u1ec3 trao \u0111\u1ed5i tr\u1ef1c ti\u1ebfp v\u1edbi nhau theo th\u1eddi gian th\u1ef1c th\u00f4ng qua c\u00e1c d\u1ea1ng tin nh\u1eafn \u0111a ph\u01b0\u01a1ng ti\u1ec7n tr\u00ean c\u00e1c thi\u1ebft b\u1ecb kh\u00e1c nhau l\u00e0: A. Nh\u1eafn tin t\u1ee9c th\u1eddi (IM) C. Google Drive B. Email D. SMS C\u00e2u 19: \u0110\u00e2u l\u00e0 t\u00ean c\u00e1c m\u1ea1ng x\u00e3 h\u1ed9i ph\u1ed5 bi\u1ebfn hi\u1ec7n nay: (Ch\u1ecdn nhi\u1ec1u \u0111\u00e1p \u00e1n) A. Facebook C. Twitter B. Youtube D. Pinterest C\u00e2u 20: M\u00e1y CDM (Cash Deposit Machine) l\u00e0: A. T\u00ean g\u1ecdi kh\u00e1c c\u1ee7a m\u00e1y ATM B. T\u01b0\u01a1ng t\u1ef1 nh\u01b0 m\u00e1y ATM nh\u01b0ng c\u00f3 th\u00eam ch\u1ee9c n\u0103ng n\u1ea1p ti\u1ec1n C. Kh\u00f4ng t\u1ed3n t\u1ea1i m\u00e1y CDM D. M\u00e1y CDM hi\u1ec7n v\u1eabn c\u00f2n \u0111ang nghi\u00ean c\u1ee9u ch\u1ebf t\u1ea1o, ch\u01b0a \u0111\u01b0a v\u00e0o s\u1eed d\u1ee5ng \u0110\u00e1p \u00e1n: C\u00e2u 6: C C\u00e2u 11: D C\u00e2u 16: A C\u00e2u 7: D C\u00e2u 12: B C\u00e2u 17: A, B, C C\u00e2u 1: B C\u00e2u 8: C C\u00e2u 13: C C\u00e2u 18: A C\u00e2u 2: A C\u00e2u 9: B C\u00e2u 14: A C\u00e2u 19: A, B, C, D C\u00e2u 3: A C\u00e2u 10: C C\u00e2u 15: A, B C\u00e2u 20: B C\u00e2u 4: D C\u00e2u 5: A, D B\u00c0I T\u1eacP 336","B\u00e0i 1: Cho bi\u1ebft nh\u1eefng website sau thu\u1ed9c c\u01a1 quan ho\u1eb7c t\u1ed5 ch\u1ee9c n\u00e0o? - www.moet.gov.vn - edu.hochiminhcity.gov.vn - www.molisa.gov.vn - www.mofahcm.gov.vn - www.isoc-vn.org.vn - www.fao.org.vn - www.mmdc.org.vn - www.redcross.org.vn B\u00e0i 2: Th\u1ef1c hi\u1ec7n \u0111\u00e1nh d\u1ea5u 3 website y\u00eau th\u00edch \u0111\u1ec3 xem l\u1ea1i sau n\u00e0y. B\u00e0i 3: Th\u1ef1c hi\u1ec7n t\u00ecm ki\u1ebfm: - S\u1eed d\u1ee5ng t\u1eeb kh\u00f3a \u0111\u1ec3 t\u00ecm ki\u1ebfm th\u00f4ng tin c\u1ea3nh \u0111\u1eb9p \u0110\u00e0 L\u1ea1t. K\u1ebft qu\u1ea3 l\u00e0 t\u1ea5t c\u1ea3 c\u00e1c trang web c\u00f3 ch\u1ee9a c\u00e1c t\u1eeb thu\u1ed9c t\u1eeb kho\u00e1 v\u00e0 kh\u00f4ng ph\u00e2n bi\u1ec7t ch\u1eef hoa hay ch\u1eef th\u01b0\u1eddng. - S\u1eed d\u1ee5ng t\u1eeb kh\u00f3a \u0111\u1ec3 t\u00ecm ki\u1ebfm th\u00f4ng tin c\u1ea3nh \u0111\u1eb9p \u0110\u00e0 L\u1ea1t. K\u1ebft qu\u1ea3 l\u00e0 t\u1ea5t c\u1ea3 c\u00e1c h\u00ecnh \u1ea3nh v\u1ec1 c\u1ea3nh \u0111\u1eb9p \u0110\u00e0 L\u1ea1t. B\u00e0i 4: Ph\u00e2n bi\u1ec7t s\u1ef1 kh\u00e1c nhau gi\u1eefa c\u00e1c c\u00e1ch sau khi mu\u1ed1n g\u1eedi m\u1ed9t email c\u00f3 c\u00f9ng m\u1ed9t n\u1ed9i dung \u0111\u1ebfn nhi\u1ec1u ng\u01b0\u1eddi: - Nh\u1eadp c\u00e1c \u0111\u1ecba ch\u1ec9 email c\u1ee7a nh\u1eefng ng\u01b0\u1eddi nh\u1eadn v\u00e0o m\u1ee5c TO. - Nh\u1eadp c\u00e1c \u0111\u1ecba ch\u1ec9 email c\u1ee7a nh\u1eefng ng\u01b0\u1eddi nh\u1eadn v\u00e0o m\u1ee5c CC. - Nh\u1eadp c\u00e1c \u0111\u1ecba ch\u1ec9 email c\u1ee7a nh\u1eefng ng\u01b0\u1eddi nh\u1eadn v\u00e0o m\u1ee5c BCC. B\u00e0i 5: S\u1eed d\u1ee5ng d\u1ecbch v\u1ee5 Gmail c\u1ee7a Google \u0111\u1ec3: - T\u1ea1o t\u00e0i kho\u1ea3n ng\u01b0\u1eddi d\u00f9ng m\u1edbi. - Th\u1ef1c hi\u1ec7n thao t\u00e1c \u0111\u0103ng nh\u1eadp v\u00e0 \u0111\u0103ng xu\u1ea5t. - So\u1ea1n email c\u00f3 n\u1ed9i dung b\u1ea5t k\u1ef3 v\u00e0 g\u1eedi \u0111\u1ebfn m\u1ed9t ng\u01b0\u1eddi nh\u1eadn. - So\u1ea1n email c\u00f3 n\u1ed9i dung b\u1ea5t k\u1ef3, c\u00f3 \u0111\u00ednh k\u00e8m t\u1eadp tin v\u00e0 g\u1eedi \u0111\u1ebfn nhi\u1ec1u ng\u01b0\u1eddi nh\u1eadn. - Th\u1ef1c hi\u1ec7n c\u00e1c thao t\u00e1c \u0111\u1ecdc, tr\u1ea3 l\u1eddi (reply), chuy\u1ec3n ti\u1ebfp (forward) email. - Th\u1ef1c hi\u1ec7n thao t\u00e1c b\u1ed5 sung ch\u1eef k\u00fd v\u00e0o cu\u1ed1i email. 337","T\u00c0I LI\u1ec6U THAM KH\u1ea2O [1] Quy\u1ebft \u0111\u1ecbnh s\u1ed1 392\/Q\u0110-TTg ng\u00e0y 27\/3\/2015 c\u1ee7a Th\u1ee7 t\u01b0\u1edbng Ch\u00ednh ph\u1ee7 ph\u00ea duy\u1ec7t \u201cCh\u01b0\u01a1ng tr\u00ecnh m\u1ee5c ti\u00eau ph\u00e1t tri\u1ec3n c\u00f4ng nghi\u1ec7p c\u00f4ng ngh\u1ec7 th\u00f4ng tin \u0111\u1ebfn 2020, t\u1ea7m nh\u00ecn 2025\u201d. [2] Quy\u1ebft \u0111\u1ecbnh s\u1ed1 1982\/Q\u0110-TTg ng\u00e0y 31\/10\/2014 c\u1ee7a Th\u1ee7 t\u01b0\u1edbng Ch\u00ednh ph\u1ee7 ph\u00ea duy\u1ec7t \u0111\u1ec1 \u00e1n \u201c\u1ee8ng d\u1ee5ng c\u00f4ng ngh\u1ec7 th\u00f4ng tin trong qu\u1ea3n l\u00fd, ho\u1ea1t \u0111\u1ed9ng d\u1ea1y v\u00e0 h\u1ecdc ngh\u1ec1 \u0111\u1ebfn n\u0103m 2020\u201d. [3] Th\u00f4ng t\u01b0 s\u1ed1 03\/2014\/TT-BTTTT ng\u00e0y 11\/3\/2014 c\u1ee7a B\u1ed9 Th\u00f4ng tin v\u00e0 Truy\u1ec1n th\u00f4ng quy \u0111\u1ecbnh chu\u1ea9n k\u1ef9 n\u0103ng s\u1eed d\u1ee5ng c\u00f4ng ngh\u1ec7 th\u00f4ng tin. [4] Th\u00f4ng t\u01b0 li\u00ean t\u1ecbch s\u1ed1 17\/2016\/TTLT-BGD\u0110T-BTTTT ng\u00e0y 21\/06\/2016 c\u1ee7a B\u1ed9 Gi\u00e1o d\u1ee5c v\u00e0 \u0110\u00e0o t\u1ea1o v\u00e0 B\u1ed9 Th\u00f4ng tin v\u00e0 Truy\u1ec1n th\u00f4ng quy \u0111\u1ecbnh t\u1ed5 ch\u1ee9c thi v\u00e0 c\u1ea5p ch\u1ee9ng ch\u1ec9 \u1ee9ng d\u1ee5ng c\u00f4ng ngh\u1ec7 th\u00f4ng tin. [5] Th\u00f4ng t\u01b0 s\u1ed1 44\/2017\/TT-BTTTT ng\u00e0y 29\/12\/2017 c\u1ee7a B\u1ed9 Th\u00f4ng tin v\u00e0 Truy\u1ec1n th\u00f4ng Quy \u0111\u1ecbnh v\u1ec1 vi\u1ec7c c\u00f4ng nh\u1eadn ch\u1ee9ng ch\u1ec9 c\u00f4ng ngh\u1ec7 th\u00f4ng tin c\u1ee7a t\u1ed5 ch\u1ee9c n\u01b0\u1edbc ngo\u00e0i s\u1eed d\u1ee5ng \u1edf Vi\u1ec7t Nam \u0111\u00e1p \u1ee9ng chu\u1ea9n k\u1ef9 n\u0103ng s\u1eed d\u1ee5ng c\u00f4ng ngh\u1ec7 th\u00f4ng tin [6] Lu\u1eadt s\u1edf h\u1eefu tr\u00ed tu\u1ec7 s\u1ed1 50\/2005\/QH11 ban h\u00e0nh ng\u00e0y 29\/11\/2005 c\u1ee7a Qu\u1ed1c h\u1ed9i. [7] Lu\u1eadt Giao d\u1ecbch \u0111i\u1ec7n t\u1eed s\u1ed1 51\/2005\/QH11, m\u1ee5c 5, \u0111i\u1ec1u 4 ban h\u00e0nh ng\u00e0y 29\/11\/2005 c\u1ee7a Qu\u1ed1c h\u1ed9i. [8] Lu\u1eadt an to\u00e0n th\u00f4ng tin m\u1ea1ng s\u1ed1 86\/2005\/QH13 ban h\u00e0nh ng\u00e0y 19\/11\/2015 c\u1ee7a Qu\u1ed1c h\u1ed9i. [9] Th\u00f4ng t\u01b0 s\u1ed1 01\/2011\/TT-BNV ng\u00e0y 19\/01\/2011 c\u1ee7a B\u1ed9 N\u1ed9i V\u1ee5 v\u1ec1 \u201cH\u01b0\u1edbng d\u1eabn th\u1ec3 th\u1ee9c v\u00e0 k\u1ef9 thu\u1eadt tr\u00ecnh b\u00e0y v\u0103n b\u1ea3n h\u00e0nh ch\u00ednh\u201d. [10] Nguy\u1ec5n \u0110\u0103ng T\u1ef5, H\u1ed3 Th\u1ecb Ph\u01b0\u01a1ng Nga, Gi\u00e1o tr\u00ecnh Tin h\u1ecdc \u0110\u1ea1i c\u01b0\u01a1ng, NXB \u0110\u1ea1i h\u1ecdc Qu\u1ed1c gia TP. H\u1ed3 Ch\u00ed Minh, 2015. [11] Huy\u1ec1n Trang, S\u1eed d\u1ee5ng Internet an to\u00e0n, NXB Ph\u1ee5 n\u1eef, 2014. [12] Ph\u1ea1m Ph\u01b0\u01a1ng Hoa, Ph\u1ea1m Quang Hi\u1ec3n, Gi\u00e1o tr\u00ecnh th\u1ef1c h\u00e0nh Microsoft Word, NXB Thanh Ni\u00ean, 2016. [13] Ph\u1ea1m Ph\u01b0\u01a1ng Hoa, Ph\u1ea1m Quang Hi\u1ec3n, Gi\u00e1o tr\u00ecnh th\u1ef1c h\u00e0nh Excel, NXB Thanh Ni\u00ean, 2017. [14] Nguy\u1ec5n \u0110\u1eb7ng Th\u1ebf Vinh, B\u1ea3o m\u1eadt c\u00e1 nh\u00e2n v\u00e0 k\u1ef9 n\u0103ng \u1ee9ng d\u1ee5ng tin h\u1ecdc v\u0103n ph\u00f2ng, Tr\u01b0\u1eddng \u0110\u1ea1i h\u1ecdc Qu\u1ed1c t\u1ebf S\u00e0i G\u00f2n, 2018. [15] G. Manjunath B.E. (2010), Computer Basics, Vasan Publications, India [16] Joan Lambert, Windows 10 Step by Step 2nd Edition, Pearson Education, 2019. [17] Joan Lambert and Curtis Frye, Microsoft Office 2019 Step by Step 1st Edition, Pearson Education, 2019. 338","[18] Peter Weverka, Office 2019 All-In-One For Dummies 1st Edition, John Wiley & Sons, 2019. [19] References [20] Ph\u1ea1m Th\u00e1i H\u1ecdc, \\\"10 Vi\u1ec7c c\u1ea7n thi\u1ebft \u0111\u1ec3 b\u1ea3o v\u1ec7 m\u00e1y t\u00ednh c\u1ee7a b\u1ea1n\\\", genk.vn, 2014. [Online]. Available: http:\/\/genk.vn\/cong-nghe\/10-viec-can-thiet-de-bao-ve-may- tinh-cua-ban-20131011113745102.chn. [21] \u0110\u00ecnh Anh, \\\"5 v\u1ea5n \u0111\u1ec1 n\u00f3ng v\u1ec1 an to\u00e0n th\u00f4ng tin\\\", Mic.gov.vn, 2016. [Online]. Available: https:\/\/mic.gov.vn\/Pages\/TinTuc\/132831\/Bo-TT-TT-bo-nhiem-can- bo.html. [22] \\\"6 b\u1ec7nh ngh\u1ec1 nghi\u1ec7p c\u1ee7a d\u00e2n v\u0103n ph\u00f2ng\\\", Moh.gov.vn, 2014. [Online]. Available: http:\/\/moh.gov.vn\/pcbenhnghenghiep\/pages\/tintuc.aspx?CateID=9&ItemID=797. [23] \\\"Ergonomic Office Desk, Chair, and Keyboard Height Calculator\\\", Thehumansolution.com, 2019. [Online]. Available: https:\/\/www.thehumansolution.com\/ergonomic-office-desk-chair-and-keyboard- height-calculator\/. [24] Global Cybersecurity Index 2017, 1st ed. International Telecommunication Union, 2017. 339"]