The Care Database

The Care Database Software to revolutionise your care management

Feature Rich Solution for All Your Care Management Needs The Care Database Platform helps hospices deliver seamless and effective care to all the patients by helping in managing all your care records. The Care Database offers a robust and secure solution that preserves patient details with password protected - Two Factor Authentication, leading to clinical safety and patient confidentiality. The Care Database provides end to end patient referral to care delivery records management.

Our Journey - Humble beginnings, Strong growth 2000 2006 2016 2022 Our Launch in Access Expansion Web App Development Strong Customer Base Incorporation of The Care Served 11 Hospices Development began on our Serving 13+ Hospices across Database at Shooting Star web application UK Children’s Hospice

Why The Care Trusted by Hospices across the United Kingdom Database ? 20+ years of Solutioning Expertise in Children’s Hospice Care All-in-one care management platform Pre-built integrations with MIG Top Notch Security ISO 27001 Certified The Care Database

Features for a Seamless Care Management Experience Web Application Disaster Recovery and Two-Factor Audit Trail Interoperability with Failover Authentication MIG 24*7 Critical helpline Remote Staff Access Permission Based User Dedicated Family Planned Maintenance Access Access Portal Downtime Real-time Patient Data Custom Staff Training Staff User Guides Follows NMC Faster Deployments Plans Guidelines

Our Solution Features for All Your Care Management Needs

Secure Web Based Environment with Two Factor Authentication

All-in-One Care Management Platform Care Planning & Body Maps Easy-to-use and individual to you Bookings & Events Simplify arrangements with online diaries Rostering 360 coverage of staff allocations Electronic Notes Patient note keeping made easy with secure online records Reporting Suite End-to-end reporting for every care aspect Care Funding Ensure maximum utility of your resources Family and Professional’s Access Ensure transparency and ease-of use with dedicated portals

Streamline your Care Management Track Referral Process Enables Care Staff to keep an eye on each stage in the Patient’s referral 3 Up-to-the-minute 2 4 Standard Diagnostic Patient Information Classifications Staff are always working from the International Statistical most current patient and family Classification of Diseases and data Related Health Problems loaded as standard Effective Patient Care 1 Quick Access to Family Consent Remote Care Plan access 5 Document management for along with offline pdf access gathering and updating patient for clinical safety consent forms

Care Planning Enhanced Patient Care with all care data Facilitate Effective Outlining of Patient in one place. Care Requirements Ensure Data Integrity with Permissions Based Access Keep Check on Staff Activity with Audit Trail. Increased Efficiency with family and professional’s approvals at one place.

Ensure Child Safeguarding with Body Maps Custom Body Map Templates Create your own templates to record child concerns Easy to use Staff Interface Help caregivers to record location and type of injury with just few button clicks.

Operate Bookings Simply and Smoothly Effective Decision Making Clarity on saff dependency and competencies to help plan the patient stay Maximise bed occupancy Short notice bookings and reserve lists to ensure the maximum utility of resources Equity of Care Avoid overspends and unfair internal allocations with online allocation countdown Real Time Picture of Occupancy Rate Updated booking diaries with remote accessibility.

Rostering One Place for All your Shift Requests, Timesheets Approvals and Payroll. Manage Patient Dependencies and Staff Competencies with ease Authorised User Access. Keeps team updated with SMS notifications. Saves staff time with accurate hours allocations.

Comprehensive Built-In Reports

Customer Testimonials

Positive Impact on Patient care records : Support provided by The Care Database Team The note-taking functionality in the Care Database Our opinion on different parts of the system is taken on board helped them to apply quick filters to find notes in a and in most cases has been actioned promptly or has been shorter time frame. added to the enhancement list to be discussed at the annual user group. Significant improvement in the use of appropriate filters since implementation with increasing use of the system. The Care Database system is easier to navigate and has a user-friendly interface. This resulted in saving our time Trail of historical data ensures no information is getting and efforts when developing the system throughout the missed. global pandemic. The support we receive from The Care Database is second to none. They are receptive to the Clare Clelland ever-changing environment we find ourselves in over Clinical Systems Nurse Manager the last 2 years. The functionality of the care plans in The Care Database Clare Clelland allows for questions to be dependant. This provides an Clinical Systems Nurse Manager excellent way to evidence that all questions about a child are being asked, but only relevant questions are completed. This prevents frustration for both staff and parents and ensures appropriate child care delivery.The ability to review care plans and documents is fantastic. It gives the flexibility to skip unnecessary edits when no changes are required. This is an absolute time-saver.

Many of our service users have extremely complex care The Care Database gives us a flexible tool to design and needs, so using the care database allows easy access to implement our care plans. Everything now sits in one place plans (via tablets etc.). electronically, including all our documents. This makes accessing records so much quicker and easier, especially given Having the ability to upload and download documentation The Care Database is accessible from a tablet. to support care provision is invaluable. (ventilation/dietician/seizures/physio plans etc.) Option for family login, allowed authorised family members to access and update the care plans on their own. Being able to Audit trail of care plans allows visibility of previous give families permissions to view, review and or update the information and staff accountability. care plans., drastically reduced the efforts and time of the care staff. Simple reporting mechanism allows activity and demographic data to be easily provided for management The team organises forums with other system users. Regular information. database user group meetings enable the sharing of best practices via the database users. The attendance at the The Care Database has an excellent team who are happy to database user groups enable discussions between users to answer specific queries. decide on future developments making the database future proof. Tracey Shield Bookings and Database Coordinator, Dougie Mac

Everything now sits in one place electronically, including all Claire House received an ‘Outstanding’ CQC rating in their our documents. This makes accessing records so much latest inspection and we were delighted to see how The Care quicker and easier, especially given The Care Database is Database helped Claire House achieve this rating. accessible from a tablet. Care plans can be downloaded at the beginning of each shift onto the nurse / HCA’s tablet to be Janet Sutherland Oakes used for reference throughout the shift. Director of Clinical Services at Claire House Clear, up-to-date records. Because The Care Database is web-based and accessible on Secure storage. a laptop and a tablet we found that staff could work at home Easy availability to staff efficiently over a 24/7 period with secure access to all patient A clear indication of safeguarding concerns records in one place. Permission-based access to records. Wide range of information storage. We have made effective use of the functionality of the Logs are maintained at every stage. booking within The Care Database enabling us to monitor activity and cancellations throughout the Covid-19 period. It has enabled us to completely transform our bookings process, with the care administrator and lead nurse working closely to coordinate planned and unplanned care. This allowed us to return to planned respite care in safe 'bubbles' as soon as this was possible and really supported us to not have to cancel planned care to be able to respond to unplanned/end-of-life care

ADDRESS Shooting Star House | The Avenue | Hampton | Middlesex | TW12 3RA EMAIL ADDRESS [email protected] OUR PHONE 01932 645400 OUR WEBSITE www.thecaredatabase.com