TEST ONE

SUMMER 2016 VISION STATEMENT: KAG will revolutionize transportation Carrying on the Legacy of Wendell Nash and logistics within the liquid bulk industry through its national scale, advanced technology and an As everyone at KAG should know, I log and expense recap inside. The trip uncompromising commitment to have the utmost respect and admiration was from Midland, Mich. to Kalamazoo, be the employer of choice. for all professional Drivers. You are Mich. Until recently, I proudly displayed the lifeblood of our business and the the logbook in my office at the Canton MISSION STATEMENT: lifeblood of our economy, not only in Support Center. My dad passed away Our mission is to take every load, deliver it on time, without incident. North America, but all over the world. on Jan. 10, 2016. I decided since he was You may be wondering if I always had taking his last trip, I wanted to send the this strong passion for the transportation logbook with him for his journey home. STATEMENT industry. The answer is yes…since I was My brothers and I all have careers in the OF VALUES: a small boy. transportation industry. I don’t think this Safety and Security – Our uncompromising commitment My father, Wendell Nash, was a is a coincidence. We learned from our for the safety and security of our professional truck Driver. He began father how truly important this industry employees, customers and general his career as a Driver after returning is to our society and how fortunate we public will always come first. home from World War II. Although he are to be able to support the numerous Customers – Our customers are eventually held various roles within the professional Drivers on the road today. the primary focus of everything we tank truck industry including safety His impact and legacy will always fuel do as a company. We will master director and operations and sales, my passion for KAG and the amazing execution of ALL internal processes so we deliver total service excellence. driving always remained his passion. company we’ve built together. Employees – Equally important as His equipment was always clean all customers are our valued and well maintained. He was safety employees who continually work conscious and always went above and to make KAG the most efficient beyond to help others and his company. company in the industry. We are committed to providing exceptional He was a leader, a mentor and a friend training, development and inspiration to those who had the privilege of Dennis A. Nash, President to all employees. working with him. Competitiveness – We will operate My dad retired in 1987. After Carl Young efficiently by aggressively managing and I teamed up to form Advantage costs in all areas of our organization in order to be the market leader. Tank Lines, my dad gave me his prized possession -- his old personalized Integrity – At all times, we will conduct leather logbook. It contained his last trip ourselves in a responsible manner to maintain the highest standard of ethics.

Let’s Get Ready to Rumble… We have all heard this well-known catchphrase more business and even greater strength in by boxing and wrestling announcer Michael the marketplace for KAG. Have the confidence Buffer. It’s a call to prepare for the battle and courage to take this leap of faith. Remember, that’s about to begin. It’s also a great battle this is all-out war so we have to be courageous cry that’s appropriate for the KAG Nation as and bold to guarantee victory. we step up our own fight against a rash of irresponsible competitors currently slashing • Give Great Safety and Service – We have never pretended to be - nor want to be - a cheap, rates and attempting to take what is ours. low-end carrier. We are instead the total-value As the leader in our industry, we’re not going to KAG President premier bulk transportation and logistics company go backwards and impact the gains we’ve made Bruce Blaise in North America. Our company is built on a over the past few years in wages, benefits, etc. solid foundation of safety and service excellence. for our people. Instead, we are going to pull together and Ultimately, that’s the best position for the long run. Most of fight with everything we have to put our competitors in our customers understand this, but now is the time to show their place to ensure they fail. those tempted to go with the low ballers how much better we are at the fundamentals. Here’s how we do it: • Keep our Drivers and Field Support Staff – To take • Be Aggressive and Search for Additional Opportunities – There are only so many Drivers and trucks out there to on new business successfully, competitors must serve the market. When carriers undercut to take on new have Drivers and support staff personnel to do it. business, they typically expose their better customers to Many times, they feel that they can just easily hire poor service and, in turn, jeopardize their existing business. employees away from the company they are under- Go on the attack and work to take those customers away cutting. We need to all understand that leaving to from the competitor. If successful, they will gain a new join a company that is undercutting rates will only marginal account they underpriced and lose a better reinforce the wage pressures in our industry that KAG account to us. is working so hard to improve. If their rates are lower, then they will have less money to spend on wages • Stay on the High Road – Let’s all maintain the highest and benefits. Make sure our employees know that we level of professionalism as we fight the good fight. Our are ‘all-in’ for the fight, and it is in their best interest to people have an outstanding reputation in the industry for stand side-by-side with us to minimize the capacity conducting themselves with integrity and class. Beating the the rate cutters can provide. Remember the timeless competition while maintaining high-road conduct will make phrase, “He who has the Drivers wins!” our victories even more satisfying and admirable! • Try to Recruit Drivers Away from the Low-Ball We’ve already experienced undercutting across all of our Competitor – We are so determined to win this battle operating groups over the past few months. In all cases to that we not only want to play ‘defense’ by holding date, we have either maintained a major portion of what we on to our people, but we want to go on the offensive were supposed to lose or we have replaced the business by recruiting other companies’ Drivers. This cripples with equal or better freight. Simply put, the battle ahead is our competitors’ ability to provide service. As you all definitely winnable if we rally together and fight with energy, know, we have a great Driver-friendly company with passion, and determination. a very competitive overall compensation package. As the employer of choice, we need to flex our Always remember…We are KAG! We won’t back down to muscles and hire as many Drivers as possible to join anyone! Suit up and do you part to protect what is ours our team. Some people may be worried that more and put our low-ball competitors in their place. If we stand Drivers will dilute the earnings of our existing Drivers. together, we can accomplish anything we are determined However, in reality, more Drivers means to do. Go get ‘em! 2 Summer 2016 • Kenan Advantage Group

KAG Announces Mission Statement Contest Winner We asked you to tell us what KAG’s mission statement means to you, and what you do to promote it while on Run. Hide. Fight. the job. ® Rodrigo Ramirez from JBK’s Fontana, Calif., Terminal answered two questions. Surviving an active shooter How do you live the KAG mission? Rodrigo said, “A company with a clear Bill Downey, Executive Vice President As a last resort, and if your life mission inspires me as an employee, of Corporate Affairs and a former is at risk, you need to FIGHT. fosters customer engagement and member of the FBI, shared information Act with aggression, improvise helps boost company performance. from U.S. Homeland Security that weapons and try to disarm the focuses on surviving an active shooting shooter. Once you go down this I just remember that the heart of a in the workplace, at restaurants, at a last-resort road, you need to commit company is its mission and as a KAG sporting event, etc. Unfortunately, in to taking the shooter down no employee, I promise to contribute for this day and age, we need to learn to matter what. the company’s great success.” protect ourselves in public spaces. When help arrives, remember to What do you do to keep that promise? The basis behind the training is to give be calm and follow instructions. you a plan should you ever find yourself Keep your hands visible at all times Rodrigo says, “I plan ahead, treat in the middle of an active shooter event. and avoid pointing or yelling. The our customers right and respect our Your survival may depend on it. There response team is there to help, customers. I will always listen, treat a are three choices you can make that but their first priority is to stop can possibly save your life. the shooter. customer like a valued partner, build trust, follow through on my word, Always look to escape – RUN. Try Make sure you are always aware recognize responsibility, and, lastly, to encourage others to leave with you of your surroundings and are contribute 120 percent to satisfy but don’t let them slow you down if prepared to either RUN, HIDE or they won’t make this decision. Leave FIGHT to survive in the event of an our customers.” any belongings behind. Your life is active shooter. As the winner, Rodrigo received a more important than any personal belongings. Once you’re in a safe KAG model tank truck. KAG President location, call 911. Bruce Blaise will feature Rodrigo’s “ THERE ARE THREE winning entry in an upcoming edition If you can’t escape, find a safe of KAG Update. place to HIDE. You need to act CHOICES YOU CAN MAKE quickly and quietly and make sure Thank you, Rodrigo, for your superb to mute your cell phone. Turn off the THAT CAN POSSIBLY dedication to KAG’s mission! lights, lock doors and do the best you SAVE YOUR LIFE.” can to barricade yourself. Highway Connections • Summer 2016 3

Meet Steven Young – Good Driver, Good Samaritan Attitude is everything. Steven Young, Driver for Specialty Products out of the Baton Rouge, La., Terminal, will be the first to tell you. “When I pull up to a job, I’m relaxed,” Steven explains. “I know what’s required of me, and I know my job, so I go in with confidence. It shows in my attitude.” And that’s exactly what customer Johnny Howard with Warren Adhesives said “IT WAS A SCARY when he contacted Terminal Manager Stuart Gray. He made SITUATION BUT a point to call Stuart, as well as send an email, explaining the I KNEW THAT I extraordinary level of service he received from Steven. He NEEDED TO DO said he was so impressed with Steven’s attitude and SOMETHING.” performance that he felt compelled to let the company know. “I was just doing my job and that’s how I interact with each customer,” Steven says. According to Stuart, “Steven is one of the best Drivers, and this note from the customer is an example of the level of service he provides on a daily basis.” Stuart also stated that while Steven is a great Driver, he’s also praised by his peers for saving a co-worker’s life. In March, Steven was having lunch in the Shreveport, La., Terminal when a co-worker began to choke. Steven sprang into action and began administering the Heimlich Maneuver. At first, he was not having any success, but he stayed calm and continued until her airway was eventually clear. “It was a scary situation but I knew that I needed to do something,” Steven says. “I was grateful that I was able to help.” Driver Steven Young’s confident and relaxed approach helped him respond quickly to a desperate situation. 4 Summer 2016 • Kenan Advantage Group

Employment Page Updates Offer More for Applicants Recently, the KAG Human Resources potential applicants, FAQs that answer Photo above: The revamped team worked to revamp the questions heard most often by Employment section of kag.com Employment section of the company recruiters, and much more. features more options for job seekers. website to feature a more robust offering for job seekers searching for “Feedback has been extremely office and administrative positions. positive,” says David Shiner, Director of Human Resources at KAG Support From the homepage, click on the Center in Canton, Ohio. “It gives “Employment” option from the top bar. applicants more information about what You will see a drop-down option for “All they can expect, and we’re hearing that Other Career Opportunities.” interviewees gained information from the page that helped them prepare.” New additions to the page include testimonials from team members If you want to explore other career describing their career paths, better paths at KAG, visit this newly updated insight into company culture for section to get started. Highway Connections • Summer 2016 5

Community Outreach is a Team Effort With the success of Klemm Tank Lines’ basic needs and resources to families in charity efforts in 2015, the team’s gearing need, benefitting children in the Howard- up for another season of charitable Suamico School District. events throughout the remainder of 2016 to help support the local community. Some of the 2015 fundraising activities included a hot dog sale, a bake sale, a The fundraising events start at the “penny war,” a dunk tank, “Casual for a beginning of summer and end Cause,” and a food drive. after Thanksgiving. The team raised almost $4,000, including Local Giving food donations, for the charities. “As I look back over 2015, it struck me Last year, Jim Van Hefty, Vice President that we really helped raise money for of Operations, helped form the Klemm those in need within our community,” Community Connection Team, with the says Jim. “And while doing charitable mission of selecting two primary charities work, we also had a lot of fun.” that could benefit from a community outreach program. Klemm team members were able to submit charities of special interest, and the committee ultimately voted on two – Shop with a Cop and The Giving Tree. The Shop with a Cop program helps approximately 160 underprivileged children shop with the assistance of a police officer for a holiday gift for their loved ones. The Giving Tree provides 6 Summer 2016 • Kenan Advantage Group

Ride-Alongs Foster Teamwork Program pairs Drivers with logistics team members Our logistics team works 24 hours a Always Safety First day, seven days a week, 365 days a year to bring customers and Drivers Kenan’s mission is to take every load, Karl Paulik together so that we can do our job. At deliver it on time, without incident, KAG, we think we do our best work so safety is a critical aspect of a KAG when we not only understand our roles, delivery. Safety is woven into everything but when we understand our peers’ we do, in all departments and job roles and responsibilities as well. What descriptions. Logistics team members does it take to deliver a load? That’s were impressed with the precautions what the Ride Alongs seek to answer that are a daily routine for our Drivers. for those that do not fill that role but “My Driver’s commitment to safety was work in cooperation with our Drivers. excellent - putting out cones every time The program pairs a Driver with either a he stopped and checking the tires. new logistics employee or any logistics He worked by the book. He took extra team member who would like the care to be safe and efficient,” says opportunity to spend a day in the cab Casey Hewit, Bulk Solutions Expert. of a truck, learning the day-to-day “Obviously, our Drivers take a lot of responsibilities and challenges of driving. pride in what they do, and I took that pride with me back to the office.” “Riding with a Driver helped me have Kelley Sanchez a greater understanding of what the job entails. Being in an office does not really expose you to it,” says Karl Paulik, Logistics Coordinator. “OUR DRIVERS TAKE Firsthand View A LOT OF PRIDE IN The Ride-Along program allows WHAT THEY DO, AND logistics team members to see firsthand what actions in the office I TOOK THAT PRIDE mean for our Drivers on the road. WITH ME BACK TO “After my Ride-Along, I fully understand what the Driver’s job includes on a daily THE OFFICE.” basis,” says Kelley Sanchez, Logistics Coordinator for the Penske Account. “We can’t be there at the Terminals, and Casey Hewit we can’t know how they are finding the load numbers or how difficult it can be.” Highway Connections • Summer 2016 7

Specialty Products Rebrands to Capitalize on Strengths Patty Harcourt, Vice President of Corporate Communications, spoke with Terry Wheelock, Executive Vice President of Specialty Products, on a new branding initiative for the Specialty Products Group. Patty: Terry, can you explain why we’re rebranding our chemical and food-grade operations under “KAG Specialty Products?” Terry: First, this really came about early last year when I began referring to our group as Team SPG. I wanted to create more unity among our different subsidiaries that make up Specialty Products, i.e. Transport Service (TSC), DistTech and the former Enterprise business. We are the second-largest business group under the KAG umbrella, and I want our employees to feel a sense of pride in their contributions to the overall company. Second, as we went through the private equity transaction last year, we found out from our new partners that Kenan Advantage Group is widely known for their fuels business, but not as well known in the chemical and food-grade space. That would make sense since KAG began as a fuel hauler in 1991, and our chemical business didn’t really take off until the acquisition “ I WANT OUR of TSC in 2008. EMPLOYEES TO Although TSC, DistTech and Enterprise all have great reputations in the chemical and food- FEEL A SENSE grade industries, we felt we could generate OF PRIDE IN THEIR more new business by capitalizing on the KAG name and brand. We are the only carrier and CONTRIBUTIONS logistics provider with the total package – hauling chemicals, liquid foods, fuels and industrial TO THE OVERALL gases. And within Specialty Products, no other COMPANY.” competitor offers our complete service package to include dedicated contract carriage and support services (tank leasing and washing) and industry leading logistics. This sets us apart from our peers. 8 Summer 2016 • Kenan Advantage Group

Custom Leasing options ToTal for every HauL Kenan Advantage Group Tank Leasing provides you with specialized tank trailers to lease for petroleum, chemical, food grade, dry bulk and advanTage Our surplus stock of tanks saves you hundreds of merchant gas transportation or plant storage. thousands of dollars on a new trailer and aids with leasing options with medium or long-term leases. Your SpecialTY short-term capacity increases. We offer flexible producTS advanTage Types of Specialized Trailers  MC331 DOT406 MC306 DOT407 Crude Petroleum:  Non Code Aluminum Asphalt Non Code Steel Asphalt Specialty Products:  MC307 Non Code Aluminum  Non Code Stainless Dry Bulk1600 CFM Pneumatic Merchant Gas:  CGA341 MC331 MC338 Contact the Kenan Advantage Group for Leasing Terms at 877-866-3686 or [email protected] save money www.thekag.com fulfill trailer shortages increase your Capacity Our Comprehensive Transportation and Logistics Solutions give you the competitive edge with unrivaled expertise in chemical, food-grade and dedicated contract carriage services, combined with our support capabilities and advanced logistics. Patty: So how are you rebranding the business? Patty: What would you like to accomplish through this Terry: We started internally with our employees. We have rebranding process? organized our operations based on the five specialty product Terry: Well first and foremost, additional business with our lines we provide our customers: Chemical Transport, Food- current customers and new business with the thousands Grade Transport, Dedicated Contract Carriage, KAG Logistics of customers we haven’t even reached. Although we are and Support Services. We are also diligent about referring one of the largest chemical and food-grade transporters to ourselves internally as Specialty Products instead of TSC, in the industry, we serve approximately 10 percent of the DistTech and Enterprise. We answer our phones “Specialty marketplace. There’s a huge amount of business just Products,” and we even launched a Team SPG Newsletter waiting to be tapped. The more business we acquire, last year. the more opportunities we can provide our Drivers and employees across the board. From a customer standpoint, we have developed a very comprehensive long-term media and sales campaign that will We have the best and safest Drivers in the industry, the position KAG as a major force in the chemical and liquid food most qualified and experienced leaders and a culture of markets. This includes: “winning” across all aspects of our business. We want to be seen by current and potential customers as the industry • Advertising KAG Specialty Product services in major experts, which, by the way, we ARE. chemical and transportation publications such as Chemical Week, Inbound Logistics and Bulk Transporter magazines and websites • Networking by utilizing trade shows and chemical/food association memberships • SPG leaders participating in trade press interviews • Submitting news releases on enhanced SPG services • Updating our SPG webpages on www.thekag.com • Developing marketing materials for our sales team and field managers to solicit new business Highway Connections • Summer 2016 9

Random Questions Jon Andrew Dispatch Supervisor, KAG West, Calendars: do you write in Long Beach, Calif. pen or pencil? I write in pen. If you were a super hero, what would What is the most rewarding your cape look like? part of your job? It would be red and blue with a big The teamwork and relationships block “A.” we build working together are What event in history is most the most rewarding. memorable to you? Getting married. Amanda Joe Cuic Shardo Terminal Manager, Advantage Tank Lines, Human Resources Field Manager, Leetonia, Ohio North Canton, Ohio If you were a super hero, what would If you were a super hero, what would your cape look like? your cape look like? Everyone who knows me, knows how I would completely copy Batman’s cape … I love mustaches and how I put them why fix what isn’t broken? on everything. I would have pink glittery What event in history is most memorable mustaches on my cape, just because they to you? make me laugh. This one may be fresh but June 19, 2016 What event in history is most memorable will be a happy day in history to me. Seeing to you? a kid from Akron come back to Northeast My most memorable event in history was Ohio, say he was going to bring home not something that was famous or well a championship to a city after a 52-year known. It was December 4, 2000. My drought, and accomplish it in year two was father died in a roll-over trucking accident incredible. Living in the area for the past 10 hauling a load to South Carolina. It motivates years, and part of it living in Akron, has given me every day to work on being a better me insight to how big of a deal this is for the person and a better leader. My goal is to community. It means more than basketball. bring every Driver home safely every day. Calendars: do you write in pen or pencil? Calendars: do you write in pen or pencil? Neither, I type. I like that my alarm goes off I use a pen. and reminds me throughout the day what I What is the most rewarding part of your job? need to do, and where I need to be. The most rewarding thing is being able to What is the most rewarding part of your job? have a career and still being able to be a The most rewarding parts are helping people mom. In my opinion, that’s what sets this and bridging gaps. I love bridging the gap company apart from others. It is great to between Corporate and the Field to help be a part of such a huge organization that Drivers, Mechanics and Managers make still cares about their people. It’s pretty sense of their questions or concerns. amazing for such a big company. They truly do care. 10 Summer 2016 • Kenan Advantage Group

Kip’s Korner Word Search Name:________________________________ Date:_____________ T D E T E R M I N A L U G K R I E D T A N K E R C T B V A S T E R E E T S L K D P X N P A H A Z M A T L C M F Z S A E D S A F E T Y I N T S P T E C I D E L I V E R Y C O C E D I T D N W R D P R I R H P E T R O L E U M M Y T T P E R I C H E M I C A L S A H A V R O T N S L E H W I T T E A I O T A F L E E T G I R M E D M E C H A N I C O O E A R E Q L E A D E R I L N F A A W H E E L I T H I J Word List: TRANSPORTATION LOGISTICS TANKER PETROLEUM CHEMICALS SAFETY FLEET DRIVER TERMINAL DISPATCH HAZMAT WHEEL MECHANIC DELIVERY LEADER The answer key is on page 14 Highway Connections • Summer 2016 11

Drivers Receive Million Milestone Awards Kevin Barton Jerry Wenzel Kevin Barton, Driver for Specialty Seasoned Driver Jerry Wenzel Products (SPG) out of Loudon, has logged more than 2 million Tenn., recently logged 2 million miles of safe driving since starting miles of safe driving. with the company in 1999. Kevin started out with SPG in Working out of the Baytown, Texas, Terminal in the Specialty 1994 and has been a go-to Products – Chemical Division, employee ever since. Jerry has earned the respect of “Kevin is a long-term Driver, and his fellow employees because of we feel fortunate to have a guy his easy demeanor and attention like him on our team,” says Mark to safety. Brummitte, Director of Operations “Jerry is a pleasure to work with,” – SPG, Food-Grade Division. “He says Terminal Manager Ryan does whatever is needed to get Lloyd. “He’s always in a good the job done and is extremely mood, wants to do his part and focused on safety.” makes others around him happy Kevin was presented with his to be at work. He’s extremely award at a special luncheon safety conscious and other attended by Terry Wheelock, employees look up to him.” Executive Vice President – Specialty Products; Dan Wright, Vice President of Safety; and Doug O’Daniel, Operations Manager – SPG Loudon Terminal. 1 , 000 , 000 M I L ES 12 Summer 2016 • Kenan Advantage Group

Condolences Lloyd Baker Thoughts and prayers go out to the family and friends of longtime Driver Lloyd Baker, who recently passed away. Lloyd worked for Cryogenic Transportation’s Enid, Okla., Terminal. According to Terminal Manager John Bolerjack, “Lloyd was a good Driver and a great team player. I could call him anytime, and he would come in early if the customer needed it. He will be missed greatly.” Charlie Dunston Charlie Dunston, Driver for Kenan Transport, passed away recently. Charlie was a dedicated employee and worked out of the Apex, N.C., Terminal. John Jordan, Terminal Manager says, “All of our employees will greatly miss Charlie. He was a likable guy and always had a smile on his face. He was a good person and a good role model for other Drivers.” Derrick Erving With a heavy heart, we mourn the loss of Driver Derrick Erving of Kenan Transport’s North Augusta, S.C., Terminal. Terminal Manager Crystal Goss sent in the following tribute to our lost teammate. “Derrick was a great asset to the North Augusta Kenan family. His smile and personality were contagious. He always knew how to brighten Dan Ortloff Charlie Cook anyone’s day just by being in the room. He will be missed dearly each and every day.” Congratulations to Driver Charlie Cook, Driver for David Hammer Dan Ortloff for reaching Kenan Transport out Thoughts and prayers go out to the family and 2.5 million miles. Dan has of Cheraw, S.C., was friends of Driver David Hammer who recently been with the company recently recognized for passed away. David worked for Petro Chemical Transport’s Salt Lake City, Utah, Terminal. He since 1985 and works 2 million miles of safe was a proud professional Driver who loved out of the Rancho driving. his family and his job. In his obituary, it was Cucamonga, Calif., stated, “He loved being a petroleum products Terminal for Specialty To honor Charlie’s relocation technician for PCT for 30 years.” This description of his job says it all about his Products. accomplishment, the pride in our company and industry! He will be team celebrated and “Dan is a great person presented him with his sorely missed. to work with,” says award at the staff Kim Hargrove John Gough, Terminal safety meeting. Our thoughts and prayers go out to the family Manager. “He’s congenial, and friends of Kim Hargrove who recently enjoyable and reliable. He passed away. Kim started at Petro Chemical Transport in Addison, Texas in 1989 in is extremely company- Accounts Receivable and Payroll. She took on oriented and focused on her next role as a 7-Eleven Research Analyst. safety. It’s great to see his Kim was respected and extremely well liked by accomplishment.” the team at 7-Eleven, as well as by her co-workers. “Kim always went beyond expectations to help anyone that needed it,” says Pat Lough, Verification Manger. “She always had a smile and kind word for all. She was one of the most giving people I have ever met.” Andrew Lambert Dedicated Driver Andrew Lambert, who worked for KAG West/Pacific Northwest out of the Portland, Ore., Terminal, recently passed away. Dale Swanson, Terminal Manager says, “Andrew was a good person and a good Driver. Our thoughts go out to his wife and two children.” 1 , 000 , 000 M I L ES Highway Connections • Summer 2016 13

Mike Elder Recognized as WMCA Driver of the Month On February 20, 2016, Michael Elder was recognized and honored as the Wisconsin Motor Carriers Association (WMCA) September 2015 ‘Driver of the Month’ at its annual Safety Awards banquet. He was recognized along with 11 other Drivers who received this special award for safe driving. Mike Elder represents one of In a personal letter to Michael, WMCA KAG’s finest, having been honored President Neal Kedzie said, “We wish as the Wisconsin Motor Carriers to both comment and thank you for Association Driver of the Month. representing the trucking industry in such an exemplary manner over the duration of you professional driving career. Your safe driving record of 25 Name:_________________________________ Date:_____________ years and the regard in which you are held by your employer is evidence of T D E T E R M I N A L U G K your dedication to highway safety and R I E D T A N K E R C T B V professionalism behind the wheel.” A S T E R E E T S L K D P X Michael, a Driver for Klemm Tank Lines N P A H A Z M A T L C M F Z out of the Madison, Wis., Terminal since 2011, has demonstrated safe S A E D S A F E T Y I N T S driving for more than 25 years in his P T E C I D E L I V E R Y C professional career and has logged more than 3.25 million miles. O C E D I T D N W R D P R I To be nominated for Driver of the R H P E T R O L E U M M Y T Month, the employer must be a T P E R I C H E M I C A L S member of WMCA and the Driver must A H A V R O T N S L E H W I be a resident of Wisconsin or based at a Wisconsin Terminal. Selections of T T E A I O T A F L E E T G the Driver of the Month are based on I R M E D M E C H A N I C O the Driver’s safety record, outstanding service and/or acts of heroism, length O E A R E Q L E A D E R I L of service, community service and N F A A W H E E L I T H I J performance of daily duties to the Word List: highest tucking industry standards. TRANSPORTATION LOGISTICS TANKER PETROLEUM CHEMICALS SAFETY DRIVER FLEET TERMINAL DISPATCH HAZMAT WHEEL “Mike is a great representative of MECHANIC DELIVERY LEADER Klemm Tank Lines and the Kenan Advantage Group,” says Nick Kiedrowski, Regional Security and Safety Manager. “He is one of those guys you want to keep employed with Kip’s Korner Klemm for a long time. He’s been an Answer Key exceptional Driver.” 14 Summer 2016 • Kenan Advantage Group

Retirements Vice President of Business Driver Celebrates 29 Years Driver Retires On Development Retires on the Road and Retirement Positive Note Woodie McDuffie, David Sailer’s retirement luncheon was Driving since he was 22 years old, Clifford Vice President also a celebration of his 29 years as a Driver “Cliff” Hirl retired after almost 10 years of Business with the company. David worked in the working for CTI. Working out of the Development of KAG Specialty Products Chemical Division out Baytown, Texas, Terminal, he was a Driver Logistics at the KAG of the Baytown, Texas Terminal. He started Trainer who was dedicated to his peers Support Center in his driving career in 1971 hauling reefers in and the company. North Canton, Ohio, the Houston area. In 1986 he started hauling recently retired after tankers after joining the Mission team, which “At times, as a Driver, I felt an overwhelming nearly 10 years with later became a part of what is now KAG’s amount of responsibility,” says Cliff. “But I the company. His impact on customers Specialty Products Group. knew if I worked hard and did a good job and co-workers, as well as his zest for the every day, then customers, Dispatchers and business, will be missed. “In the many years David spent with our management would notice. And that’s what makes the Driver, Terminal and company company, he was a great role model for “Woodie is a one-of-a-kind person,” says other Drivers by always being safe, providing look good.” Kevin Spencer, Executive Vice President, great customer service and being respectful KAG Logistics. “He has a southern charm of others,” says Terminal Manager, Ryan “Cliff was a detailed Trainer/Driver,” says that allowed him to bond easily with Lloyd. “He never had a preventable incident Odette Granville, Dispatcher for CTI. “He customers and co-workers. And he could or accident.” exemplified what a true, seasoned Driver sell anything!” represents. The customers loved his well- David plans on spending his retirement by mannered demeanor. We surely wished we “He was as passionate of a person as traveling more, spending time with his 17 could convince him to stay a couple more you could find,” Kevin notes. “Anytime you grandchildren, fishing and riding his Gold years, but he wanted to be at home to wanted to develop or grow something new, Wing with his wife. enjoy his grandkids.” he was all over it…and he handled it in a very cost-effective way. He always thought Cliff plans to spend his retirement outside of the box.” restoring an old car, helping his children and volunteering. After nearly 2 Million Safe Driver Retires After Dedicated Driver Retires Miles, Driver Retires Long Career After 15 years with the company, Charlie Murdick, Driver for Advantage Tank Lines John Flournoy, After more than 40 years with Kenan out of the Seneca, Pa., Terminal, retired. Driver for Specialty Transport Company, Driver James To thank him for his service, his team held Products’ Winder, Williams of Kenan Transport’s Memphis, a small celebration at the Warren Terminal Ga., Terminal, retired Tenn., Terminal retired in October 2015. and presented him with a watch. after more than Throughout his long career, he has had a 23 years with the tremendous impact on new Drivers through “Charlie was one of those Drivers you look company. During his his role as Driver/Trainer. forward to speaking with,” says Terminal career, he logged Manager, Sean Kittell. “He was in the more than 1.9 million “I remember Mr. Williams always going industry for more than 35 years and had a miles of safe driving. above and beyond to help anytime I lot of stories. Charlie always had a smile on needed him when I started my career with his face and a good word to say to all he “John was a true professional in everything KAG as a Dispatcher,” says Jake Griffin, came in contact with. He will be missed, he did while working with SPG,” says Regional Manager for Kenan Transport and we wish him the best in his retirement.” Thurman Lee, Terminal Manager. “His Company. “He was always willing to help attitude, knowledge, and professionalism anyone. Drivers like Mr. Williams have a will be truly missed.” lasting effect on a Terminal’s safety culture, as he was always there to guide new The team celebrated the retirement with a Drivers in the right direction. I cannot say party attended by John and his family. enough about the impact James had on those around him. We wish him well in his retirement.” Highway Connections • Summer 2016 15

PRSRT STD US POSTAGE PAID Canton, Ohio Permit No. 149 4366 Mt. Pleasant St., NW • North Canton, Ohio 44720 Advantage Tank Lines BXI Cryogenic Transportation DistTech Jack B. Kelley KAG Ethanol Logistics KAG Logistics KAG West Kenan Transport Klemm Tank Lines North Canton Transfer Petro-Chemical Transport RTL - Westcan Transport Service Receive Highway Connections via Email Would you like your newsletter to be delivered to your inbox rather than your mailbox? By choosing to receive an e-mail version of Highway Connections, you’ll reduce the number of copies we print. To sign up, go to www.thekag.com, select “About” and then click on “Newsletters.” Underneath the headline “KAG Employee Newsletter” is a link that says: “Employees Click Here to Receive KAG Newsletter via Email.” Make sure you select the “Employee Newsletter Sign Up” and not the “Customer Newsletter Sign Up.” 16 Summer 2016 • Kenan Advantage Group