KPMG

Vedran Vukotić, Partner What is our purpose? Our purpose is to inspire confidence and empower change. What does that mean? The best way to explain this is by giving an example: Last year we accepted a difficult engagement with a state owned company. As expected, the team delivering the work was under big pressure, but in the end we stuck with our view and opinion. Just recently, some of my colleagues and myself had an opportunity to meet the employees and supervisory board from this company, and the feedback we got was “the only audit firm in 20 years that was pointing to the right thing”, “finally someone truly independent”, “you guys helped us so much to start changing”. Irrespective of whether we keep the client for the next year, the client realized that they needed to change. And they have taken steps to change. And that is our purpose. But not just that. Over 30 alumni employees are holding leadership positions in the market place today. They are bringing different mindset, values, work ethics, moral, which in some instances are completely different from what is perceived as acceptable behavior. As a Firm we were involved in nearly all the successful privatizations in the country. Those transactions brought employment, prosperity, know-how to the Country. But just as we see the things we do locally, our Firm has done things over and over regionally and globally to inspire confidence and empower change. KPMG counted votes to ensure fairness in the democratic elections in South Africa. KPMG was called to assist in number of moments which shaped the world as we know it. As someone has put it nicely, “At KPMG, purpose is the difference that has always made the difference”.

Manal Bećirbegović, Director How do we lead by example? I believe that command is granted, but leadership is earned when people see the leader doing what is right, in good times and bad. To earn respect, trust and the right to lead others is to lead not by word, but by example, and this is what we at KPMG in Bosnia and Herzegovina have been doing all these years. Our people know that we truly believe what we say because our actions support what we say, and thus, they trust and respect us. Our Managers put the interests of their people first by finding ways to help them grow, develop and take on more responsibilities, and that is why they cease to be mere managers. They are leaders of men and women; leaders who have earned their rank by giving their people a reason to believe. And that is one of the reasons that after all these years, every morning while walking to work, I still feel proud for being a part of the amazing KPMG Story.

Senad Pekmez, Director What makes us The Clear Choice? We are the clear choice, for each of us is extraordinary. We employ only extraordinary, charismatic people with such stories. The best in sports, those that excel academically, and those whose passion for people and community may prevail above all of that. We are the clear choice because we never compromise our ethics, even if such choices might seem to be against our best interest. Our personal and community integrity stands above all of that. Our Word is our Bond. And this is who we stand behind and for. Our people and our integrity. This is how we are known. And will remain known in the future. This is our vision and strategy of achieving stabile and sustainable growth in volatile market while at the same time building close relationships and ties within our clients and with our community. It is known that friend in need is a friend indeed. We say that an ethical and capable friend who cares and is not afraid to fight and face loss is a friend indeed. And this is who we are to our employees and to our clients. The clear choice. To both.

Edis Hadžimušović, Senior Manager How do we act with integrity? My journey here started 11 years ago when I, for the first time, came into a very quiet and peaceful office where some 15 employees were very serious and hard at work. It was my first job interview, and a successful one. Thinking about it, I recollect that one of the first sentences during the interview was about one of the most important core values we hold. It was about integrity. Integrity is our way and core value which enables us to differentiate from others. It is our key driver. Frankly, this is not only the place where we work. It is a lifestyle and we are living it because we are committed and we care. It drives us forward and, because of that, we are constantly striving to be the best. And that is who we are, simply the best. And this is how and why we act with highest personal integrity. It is our face, and the face of our team we need to keep. Today there is more than 60 people roaming around our office with the same zeal. This was made possible because we acted with integrity all these years and the confidence of our clients in us only grew as these years went by… Mirna Sefo, Manager How do we work together? There is no such thing as a typical KPMG employee. Our people individually add different personalities, talents and experiences to the group. KPMG in Bosnia and Herzegovina nurtures this invaluable blend of initiators, analysts, explorers, implementers, leaders and more... We share a questioning spirit, willingness to seek challenges, and a strong sense of integrity. Our complementary talents, combined with joint values, create something much stronger and enduring than just teamwork. We make a difference.

Asja Jevtić Managers How do our clients see the difference in us? In a world full of choices what differentiates us from our peers is that we have the courage to be tough with our clients and to challenge them while protecting their best interests. We are not afraid to fiercely defend our convictions, even if it means losing a client, if we feel that our integrity and ethics may be compromised. As they say, honesty is an expensive gift and our clients know how to value it. Emir Bukvić How do we Inspire Confidence? We kick a$$. And we do it well. Every day. We speak the truth and present things as they are. Without exception. Most appreciate it. Others… come to appreciate it. Eventually. We love what we do and we do it passionately. We do for our clients as we would for ourselves. We celebrate our clients’ wins as we would our own. We always seek to do what is right and treating all with respect is our modus operandi. Yes, we kick a$$. We are confident. We Inspire Confidence. Suad Slipičević How do we help the public trust us? Public trust can be gained and maintained by steadfast adherence to our core values. To exist, public trust and confidence must be nurtured in this fashion over a long period of time, and each KPMG person must take their own responsibility in this regard. We always have to be mindful that what every KPMG person does as an individual in both public and private domain reflects on the firm as a whole, and that those actions can either bolster or hinder public trust in our firm.

Assistant Managers Una Kadirić How do we continuously improve quality, consistency and efficiency? Adequate level of knowledge and access to up-to-date information as well as consistent implementation of worldwide best practices in our local community ensure the quality and consistency in the work we perform which is the key to our success, the position we take in the market and the way we are being perceived. We gather new knowledge and meet professionals from around the world; we exchange experiences, bring about innovative ideas and always go through extensive personal development which brings about new, deeper sense and need to bring new quality and consistency of services to the leading companies in our growing market. Last, but not least, we provide guidance to younger colleagues. Nothing less is to be expected. We are this team’s core assets and its most important investment. Being here, in a short time we all realize everything is possible. Azur Zenunović How do we collaborate seamlessly? In numerous situations, we have been confronted with complex issues sealed with tight deadlines and difficult environment on sight. As a team, we invested lots of hard work, respect towards the client, and, by drawing on our internal resources and joint efforts, within very short periods of time, we managed to earn the clients’ trust and continued working as one team, finalizing projects with highest levels of quality. As a result, deep professional relationships within us, as well as between us and our clients have been built. Dino Hrustanović How do we communicate openly and honestly? Communicating openly and honestly is one of our principal ideals. We do it by making sure that what we are about to say is well thought through, in line with our values and answers the situation that we are addressing in an efficient manner. Open and honest communication also requires us to have the right communication skills and to be confident in what we are saying.

Assistant Managers Ivana Nikolić How do we bring insight and innovative ideas? In the world that is constantly changing, we always keep ourselves and our clients updated on the latest risks, opportunities and developments. To provide innovative solutions for our clients and to establish ourselves as their trusted advisor, we are empowered to explore new services, experiences and business models, and bring the best global practices to life. Senad Kadunić How do we deploy globally our highly talented people? Values and qualities of our people are recognized and appreciated globally. We are renowned as individuals that have no fear to face hard decisions and overcome any obstacle, both in professional and in personal life. Dinko Alagić How do we Empower Change? Being an employee with certain experience Zenaida with other employers, it is possible from a wider perspective to be aware of both pros and cons KPMG gives to its employees. Mehmedbegović-Jarebica Focus on both individual and team work, clear professional path and openness to How do we drive a relentless focus on quality accept brand new ideas for improvement of working environment in general are and excellent service? changes KPMG enables. Every person brings their best and worst to the community. Encouraging diligent work and What most of us in KPMG share, as a personal trait, is our commitment, and adequate rewarding, pervasiveness and relentlessness. We will chase down any both moral and material, enables two- rabbit hole, consider even the smallest detail of each sided road of change to be fully passable in engagement; address it directly and remain engrossed in the order to have a happy employee and a subject until it is resolved. This is the only way we know happy employer. how to provide quality and excellent service. Whether this is our virtue or fault… it is up to each client to decide.

Assistant Managers Everyday examples demonstrate that, with a lot of effort and by taking up serious and professional approach, it is possible to find the right way to tackle all challenges no matter how impossible they may seem, and our community has a lot of challenges that must be faced. We demonstrate that the solution will not come about on its own, but only with proactive and unfaltering work. We show that the road to success, while pawed by dedication and commitment, is also entertaining and filled with beautiful memories. Each of us is a part of this community, and our success and daily progress make our community better; at the same time our positive examples have even greater impact on it. How do we improve communities? Darko Stijaković Ramiz Gogić How do we respect the individual? With our attitude to the individual that encourages them to express their opinions and ideas, we inspire confidence in each person, which contributes to our purpose as a group of individuals who make up a powerful team capable of making a difference in society and the world and changing them in a positive way. SlavenBeronja How do we maintain a passionate focus on our clients? We are committed to providing excellence in our service, which often outweighs customer expectations. Listening the voice of our clients is a routine day-to-day practice and helps us recognize reality from their perspective. In the end, it is vital that we maintain a passionate focus on our clients, and this is the reality we operate in and what is embedded in our culture.

Supervisors, How do we demonstrate our clarity and confidence? Almina Alić We use clarity to inspire confidence, and the way we put that into action is by transforming the fear of the unknown into clear visions of whom to serve, and examining core strengths to leverage and actions to take. We invest in our self- development and our team skills and that enables us to pierce the veil of complexity and identify the best vantage point from which to act and deliver quality. Sadmir Sivić We demonstrate our clarity and confidence by concentrating on our strengths: practicing positivity and giving weight to integrity. We know that confidence is as much about appearance as it is about feeling it. By having confidence and clarity in our work we are able to be genuine while sharing our ideas, and authentic in creating a significant contribution with our ideas. Vedran Arnautović Being outstanding at demonstrating clarity and confidence can be one of the most difficult parts of modern life and any organization. We demonstrate it through Simplicity, by finding the tune of its core message. It brushes away at the topics until it can reduce it to a core message. Once it achieves this, its ideas can march behind it. We demonstrate it through Expressing Ideas and maintaining a critical and skeptical mind in situations that arise. It is committing itself to decisions and directing others, which puts us in the position of leadership. This demonstrates confidence and trust in the firm`s abilities.

Supervisors, How do we demonstrate our clarity and confidence? Admir Duranović The first step in demonstrating clarity and confidence is command over the relevant subject. The second is love of conversing with people, by any means possible, while being open, honest and clear to the recipient. In addition, when a thorough knowledge of the matter at hand is demonstrated, it yields confidence and respect of KPMG. Dragan Savičić We demonstrate our clarity and confidence by being clear when voicing our views, thoroughly prepared and direct when stating our ideas, standing firm whenever necessary, and questioning everything but at the same time showing outmost respect for our coworkers and clients. And most of all by being genuine. Sejla Škamo We daily face many problems in our small and evolving market and it is clear to us that our clients elect us precisely because we solve problems which even our legislators have missed and do not understand. Thus, both our clients and legislators, share our knowledge and grow with us. Our clients have confidence in us.

Seniors, How do we demonstrate our unity? Faruk Hasanović Amina Šahinpašić My team is one big family. We all work towards the same goal which is to help Unity is the state of many acting as one which each of us grow into a successful person, by sharing our knowledge, advice and is a real challenge to achieve. We making changes, together. I am proud to be demonstrate our unity by showing respect to a member of this family, where every good each other and appreciating everyone’s idea is accepted and every single person is contribution to the common goals. Unity appreciated and inspired to progress. It is means investing time in building relationships not just about supporting each other, it is and creating not just work, but also personal about the way it is done. connections with our colleagues. Kanita Agić By having the same values and goals we are able to act Ines Mulaosmanović together and as one successfully fulfill our work assignments. By balancing everyone’s strengths, weaknesses are not in the picture and results are just a step ahead. And above all we know that we can always The ability and possibility to benefit from shared resources rely on each other. is an advantage and a learning experience, yet the most I am grateful for is the unity of co-workers. In a high paced environment with tight deadlines, the unity of people and the unwavering dedication to help each other is what gives the results and makes the load more bearable.

Seniors, How do we demonstrate our unity? RadošGrandić We selflessly help each other, and our work is intertwined. We share our knowledge and experience with each other. We possess a remarkable synergy, and that is what separates us from all the others. As a group, and not a collective of single individuals, we constantly help each other in learning and developing. We have a hierarchy, chain of command, but first of all, we are friends. Nina Lović Our unity is reflected in the fact that together we experience fears, thrills and expectations. We get to share all of that and prosper on our way to be audit, tax or advisory specialists; to be the best in what we do. We are being complete with all separate parts working as one. To me, KPMG stands for extraordinary people, passion and personal growth. Our colleagues, with time, become our family and individuals we can rely on in every moment. We develop our team spirit and unity in order to reach our common goals. We also share our morning coffees, meal time and drinks after work, and ask and give help whenever and whomever is necessary. Aleksandra Đorđević

Juniors, How do we demonstrate our pride? Devsa Olovčić Taking pride in each and every engagement means that Kristian Lasić we approach each case in an individual capacity and pay special attention to details in order to create more value for our clients. Moreover, striving towards the excellence Even though KPMG is a global leader and a well-recognized makes us consider community-wide outcomes, making brand in the business world, I take pride in the fact that, our work labor of love and creativity. while I am only a small gear in a well-oiled and large mechanism, my work, my time and my perseverance are recognized and appreciated, making me feel not just as a small, insignificant part, but rather as playing a crucial role, which makes me strive to do better work every day. Nataša Marjanović We do not compete against each other, we compete against ourselves in a way we do our job to the best of our ability. We encourage quality and commitment and everyone is self- motivated and each success is additional motivation to others. Ernad Milak We demonstrate our pride through our work to which we dedicate ourselves by paying a great deal of attention to even the smallest details in order to ensure quality work. In our striving for excellence, we do not forget to build trust and friendships with people around us, as well as provide support to one another.

Juniors, How do we demonstrate our pride? Working in this team requires specific type of people. You need to It takes a lot of hard work and sacrifice in be people-friendly, hard working, to take pride in work well done, take responsibility when needed and always be ready to learn. I am order to provide the industry leading level of proud to be a contributing member of this team. Providing the best quality of services to our clients, but there is quality of service to our clients, helping my colleagues and also a lot of support from each individual in knowing they will be there when I need help is what makes all the teams and within the firm as a whole. We hard work worthwhile. This is how we demonstrate our pride. demonstrate our pride in our unity. Kemal Lačić Lejla Ahmić DžesikaDžajić When we feel that our, even the smallest, Danko Teinović effort helps to create an energized workplace and a sense of belonging, we We are provided with vast opportunities to acquire the most have power and self-esteem to tackle all our tasks and obstacles to our fullest potential. valuable professional knowledge and business practices. Having a Not only to follow a set path, but to be part unique insight in various industries and being a part of an amazing of creating of our own company culture that team of professionals makes working here a privilege. And so, to demonstrates pride in personal give back, we strive to be the best at what we do, and to always achievements and those we reach together. provide the best possible service to our clients and our team.

Juniors, How do we demonstrate our pride? Melika Čelebić The best way we can show what we are proud of is through our work. Because of the pride we take in our work, we do not cut corners - we make sure it's done right. We do not simply complete tasks – we create an experience. We are aware that as individuals we represent the entire company, and we are proud of each other's accomplishments. NedžadIsaković I am honored because I was one of the few who was chosen amongst great number of people to be a part of this exceptional team. I am proud that my abilities and knowledge are always tested to the limit, which makes me develops personally and professionally. I am proud because I am a part of excellence which we deliver. Emina Merdović To me, the greatest thing about us are people and synergy we make by working together. Making our team more successful and representative through fulfilling my tasks responsibly and in a timely manner, making it possible for others to rely on me, and helping and working together with my colleagues is Amra Mutilović how I demonstrate my pride in KPMG. By recognizing this community’s dedication to our continuous learning and development, and ”returning the favor” by my commitment to work and take part in its development. Adnan Ćatović The work we do is hard and just, and thus it is worthwhile. It is shared hard work we do side-by-side as a proud team that not only assumes individual but also collective responsibility to one another, our community, and our clients. Our pride lays on solid foundations of commitment and enthusiasm that drives us to be as good as we can be. Even better. For the sake of ourselves and all communities we partake.

Support, What do we stand for? Amra Kratovac If we do not stand for something we will fall for anything. I stand for my hardworking colleagues and for long-lasting friendships between us. Adisa Čavčić When you work with immensely talented, passionate, dedicated, powerful, and genuinely amazing people, you have the foundation for success. We are proud of our staff and proud to stand for them. Aida Čaušević Zoran Hodžić My purpose is to realize opportunity for the benefit of our company, our clients and our people. With opportunity comes Our approach is simple. We love what we do and we do responsibility. I am responsible for all my it professionally, with loyalty and devotion. This is what actions, to my clients and my colleagues. we stand for.

Support, What do we stand for? Jasmina We take the lead when providing solutions and creating opportunities. Whether we are concerned with improving our clients' businesses, Hadžiahmetović developing our own career plans, or fostering the wellbeing of the wider community, the sense of personal responsibility is one of our strongest principles. Alma Đonlagić We stand for full dedication to our work, complete and full execution of all given tasks while fully addressing all confidentiality issues and working with complete discretion. We stand for trustworthiness. Vesna Bičić-Tanović Tatjana Kremenović We are passionate and dedicated to each other, the society and environment. We treat all, and want to be We stand for excellence of interpersonal relationships. treated fairly. And while professionally we are curious and We stand for constant learning and expansion of personal effective, we are also, and even more, personally perspectives. Above all we stand for honesty, fairness responsible and compassionate. We care and we share. and mutual trust. Even if it’s painkillers…

With passion and purpose, we work shoulder-to-shoulder with you, integrating innovative approaches and deep expertise to deliver real results. This is our Promise. © 2016 KPMG B-H d.o.o. za reviziju, a Bosnian and Herzegovinian limited liability company and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved.