2018 Legal Support Booklet

Highly skilled and recommended private investigators & security specialists LEGAL SUPPORT AVAILABLE 24/7ILYMOITPUIGRROATVIEON TACIT-INVESTIGATIONS.com A PRIVATE INVESTIGATION & SECURITY AGENCY LOCATED IN THE HEART OF THE CONTINENT Tacit Investigations & Security is Manitoba’s full service provider for businesses and law firms who require professional assistance with investigations, process serving, legal support, specialized security and surveillance services.

/0/1COntents Highly skilled and recommended private investigators & security specialists 0//2ABOUT US OUR MISSION Discover The Difference At TACIT INVESTIGATIONS & SECURITY, our mission is to be the pinnacle /0/3PR-E0M4IER SERVICES solutions service provider of investigation and specialized security services to our clients through Innovation, Intelligence and Integration. Guarenteed Success We are a recognized and respected industry agency. We train and vet members by our own code of professional standards, performing due /0/5SU-I1TE3OF SERVICES diligence and lobby for regulation in Manitoba. We are changing public perception, by acting with integrity. Experts at Your Fingertips OUR COVERAGE 1//4SPECIALIZED SECURITY With our vast network of industry partners and extensive access to Elite Protection Services aggregate data bases, we can offer our comprehensive suit of divisional services across Canada, USA, Asia and the Middle east. /1/5EXECUTIVE DIRECTOR We will refuse to work on cases involving unwarranted espionage, malicious and intrusive investigations and anything else we deem to Behind Our Growth be unethical or illegal. /1/7OUR LOCATION contentsTACIT-INVESTIGATIONS.com

LEGAL SUPPORT AVAILABLE 24/7ABOUT US Our agency is headquartered in the geographical heart of the continent, Winnipeg, Manitoba, Canada. We are a full service, licensed and bonded investigations and security agency with service areas throughout Canada and abroad. Tacit Investigations & Security, along with its strategic network of industry partners, can offer services in most major centers throughout Canada and internationally, truly making Tacit Investigations & Security the sound choice for your investigation, legal support and specialized security needs. INNOVATIVE INTELLIGENT INTEGRATEDWe embrace innovation, it’s at our core. Our investigators are experts in their fields Our focus is to provide specialized legalWe always put client needs first – we go and have years of experience executing services above all industry standards. Thisthe extra mile. Innovation can be anything assignments for large, medium and small focus provides us with a unique team offrom upgraded surveillance technology to a law firms. Thanks to our broad experience in people and resume of assignements. Weminor improvement in how we successfully our respective fields, we offer you pragmatic manage your needs from the first meeting tocomplete assignments. solutions. the court room. 02

Highly skilled and recommended private investigators & security specialists LEGAL SUPPORT AVAILABLE24/7SLEEGRAVLICSEUSPPORTCYBER FORENSICS DUE DILIGENCE PROCESS SERVING Using the latest state of the art forensic tools, Our due diligence investigations provide Our investigators are highly experienced our Cyber Forensics Unit (CFU) are well comprehensive background information process servers who understand your equipped to recover deleted, lost, or erased and intelligence regarding the subject’s requirements for legal documentation and files, establish timelines of digital device personal and business reputations, records the law. We understand the importance use and prepare court ready documents. of litigation and disputes, finances and to have your legal document requests Our team is highly skilled at extracting background intelligence. We know how completed as soon as possible with expert hidden information and obtaining court to best obtain information from subjects, precision. Our process serving techniques ready documentation. Our global network witnesses and where to look for potential and approach are beyond industry allows us to assist our clients reach beyond pitfalls. Our situational expertise is standards. From 24 hour service, to complex their corporate and territorial boundaries. complemented by industry and functional locates and hostile process serves, we experts from across Canada. guarantee satisfaction!03

AWGILRLECATHRAENLGATEIOYONUSHRIPGAME Just as law firms have specialized attorney’s for specific areas of law, private investigators also have specialized areas of expertise in their respective field. For each type of lawyer, there is a comparable private investigator who can support their work, from finding someone who is dodging papers being served, to locating and interviewing a key witness, to confirming if an insurance claim is truly valid. Retaining a qualified and vetted private investigator who is highly analytical, can provide law firms the insight into critical intelligence that can be leveraged with confidence. 02

Highly skilled and recommended private investigators & security specialistsLSEEGRAVLICSEUSPPORT commitment. experience. success. Our client is our #1 priority. Our knowledge is powerful. Leading to positive outcomes. We pride ourselves on personalized service, regular Our executive team has decades of law We are committed to delivering communications and swift responses to all your pressing enforcement and military expierence incredible, high quality service while matters. We develope close relationships with each and augmenting our wide suite of services guarenteeing your satisfaction. We every one of our clients based on a foundation of honesty, making our agency one of the most strive to consistently exceed our integrity and professionalism. Working side-by-side with comprehensive in the industry. We comprehensive quality standards in clients fuels our best thinking and leads to some of our most offer timely and sophisticated insight the investigation and security field. productive strategies. It gives us more opportunities to listen, by gathering and analyzing critical Our goal is to continuously deliver rethink and improve. Working together benefits everyone. intelligence through every legal means high-quality service that will exceed possible. client expectations 100% of the time.05

LEGAL SUPPORT AVAILABLE 24/7SUITE OF SERVICESWorking together leads to your success. LOCATE/SKIP TRACINGOur locate and skip tracing techniques are beyond our competitors means, from asset recovery to individual locates and missing persons.Through years of experience, we have been able to cost effectively trace individuals and provide locates to our clients within 48 hrs of receivingeven the smallest amount of information. We provide rapid, efficient and compliant means to trace on a global scale. Our investigators canaccess address links derived from our databases and public information around the world. We locate individuals with unprecedented success. EVIDENCE GATHERINGEvidence includes all means of proof, including oral statements, written records (documents), demonstrations, physical objects, and the like.Our investigators use many expert field techniques to obtain evidence from covert surveillance and undercover operations to expert interviewtactics and digital forensics. We pride ourselves on our extensive capabilities and are able to deliver the highest standards in the industry. Ourinvestigators are able to gather evidence while working in difficult and sometimes dangerous areas, situations and environments. Our team ofinvestigators come from a military and/or police background, are highly trained and experienced specialists!atyourservice ACTA NON VERBA - ACTIONS NOT WORD0S2

Highly skilled and recommended private investigators & security specialists SUITE OF SERVICES cont. Working together leads to your success. DIGITAL FORENSICS Our digital forensics department is a branch of forensic science encompassing the recovery and investigation of material found within digital devices, often in relation to computer crimes. The technical aspect of an investigation is divided into several sub-branches, relating to the type of digital devices involved; computer forensics, network forensics, forensic data analysis and mobile device forensics. We understand where evidence may be present in a digital systems and how that evidence may be preserved and accessed for court proceedings. SURVEILLANCE OPERATIONS Our mobile surveillance team is equipped with the most advanced proprietary surveillance platforms in the industry and our operatives are all trained in trade craft techniques and utilize only the most advanced technology in the industry to obtain the required documentation for our clients. Our surveillance operators our diligent, discreet and well-versed in legal issues surrounding surveillance techniques and equipment. UNDERCOVER OPERATIONS Undercover investigations involve covert means of discovering information based on the actions of a human subject. Undercover means are often used in conjunction with other covert means such as hidden video and audio recordings. The presence of an active human agent who can influence the course of events sets the undercover investigation apart from more passive means of secretly gathering information. Only our elite operatives can provide a professional service equivalent to police and military operations.07

LEGAL SUPPORT AVAILABLE 24/7PURE STATEMENTSOur investigators provide one of the country’s leading expertise in obtaining witness statements. Taking witness statements can be timeconsuming as the staement taker must question each witness about intricate details in order to compile the most thorough evidencepossible to support each case. Our team is highly skilled at achieving this in a professional, courteous and tactful manner whilemaintaining the rules of evidence gathering. Research and review of the case file is always undertaken prior to contacting the subject orwitness to obtain the statement.We understand the importance of representing your firm professionally and ethically. Our investigators are experienced in dealing withdifficult circumstances sympathetically, patiently and within the law.atyourservice ACTA NON VERBA - ACTIONS NOT WORD0S2

Highly skilled and recommended private investigators & security specialists SUITE OF SERVICES cont. Working together leads to your success. WORKPLACE HARRASSMENT, VIOLENCE & HUMAN RIGHT MATTERS Often there is the need for an impartial investigation to be conducted especially whenever complaints of harassment, discrimination or workplace violence are filed. Harassment at work and other human rights matters are highly sensitive and emotional to deal with. Investigating such situations requires the use of sound investigation techniques, procedures and professional workplace investigators. We conducted workplace investigations dealing with: • Hostile work environments, • Bullying or personal harassment, • Sexual misconduct and harassment, • Policy breaches, • Racial harassment, disability issues and systemic discrimination and • Allegations of inappropriate employee/management behaviour. Our workplace investigation team will learn policies, procedures, rules and culture of the organization to aide in the investigation and the process of gathering relevant information. Our investigation team is able to gain the confidence and trust of those involved through experience, compassion and expertise. We provide detailed reporting and court ready documents in order to assist your legal team. We understand the importance of a workplace investigation be conducted as soon as possible after a complaint has been filed. Our team of experts are on hand 24/7 to promptly assist your legal team and uncover court ready evidence and prepare documents.09

LEGAL SUPPORT AVAILABLE 24/7PROFESSIONAL MISCONDUCTActs of professional misconduct may result in an investigation followed by legal proceedings. A properly conducted misconductinvestigation allows your client to fully consider the matter and then make informed legal decisions. Our investigators are first providedcase details that set out exactly what they are expected to investigate. Their investigation will aim to establish the facts of the matter bycollecting relevant evidence, such as witness statements, written documents and physical evidence.Based on the allegations, how much investigation is required and how it should be approached will vary from matter to matter.A complicated matter may take several weeks to conduct properly. A relatively simple matter may only require a small amount ofinvestigation for it to be reasonable. Our investigators provide professional assistance, no matter how small or large the matter.atyourservice ACTA NON VERBA - ACTIONS NOT WORD0S2

Highly skilled and recommended private investigators & security specialists SUITE OF SERVICES cont. Working together leads to your success. FRAUD INVESTIGATION & DISPUTE Our Special Investigations Unit (SIU) handle insurance investigations for virtually all industries. Our team is comprised of highly qualified experts who have extensive experience uncovering fraud and producing tangible results. Our agency retains trained specialists in the detection and prevention of fraud and are skilled in various investigation and analytical procedures used to gather evidence to solve complex fraud investigations and meet critical objectives. WRONGFULLY CONVICTED Our investigators seek to exonerate the actually innocent, i.e. prisoners who have no connection to the crime for which they were convicted. Our team of investigators comprehensively review court files, transcripts of prior testimonies and evidence introduced at trial to uncover uninvestigated leads, possible alternative suspects, exculpatory evidence, and similar crimes in the area. In addition, we examine whether flaws in the trial process caused a wrongful conviction, such as the use of inaccurate science or expert witnesses without proper credentials, prosecutorial misconduct such as withholding exculpatory evidence, laboratory errors, false confessions, misleading identification procedures, and the like. We re-interview witnesses who previously testified and witnesses not yet heard from, and when appropriate, identify evidence for forensic testing or re-testing.11

LEGAL SUPPORT AVAILABLE 24/7 CRIMINAL INVESTIGATION A criminal investigation is an undertaking that seeks, collects, and gathers evidence of a crime for a case or specific purpose. Our criminal investigators look for clues and evidence to determine whether a crime has taken place. If a crime has been committed, our investigators may look into the background of the accused and try to uncover who committed the crime through various investigation techniques and approaches. Police agencies and law enforcement are committed to criminal investigations of every kind, but a growing number of individuals and legal professionals are choosing to launch their own criminal investigations with the help of our experienced investigators on behalf of their clients.atyourservice ACTA NON VERBA - ACTIONS NOT WORD0S2

Highly skilled and recommended private investigators & security specialists SUITE OF SERVICES cont. INTELLECTUAL PROPERTY The risPeRoOf tFhEeSinSfoIOrmNaAtioLnMecISonCoOmNy DhaUsCsTeen an exponential rise in intellectual property threats – individuals and organizations dedicated to the theft and exploitation of ideas, creativity and information. We provide our clients with admissible evidence to help litigate intellectual property violators including trademark and copyright infringements, theft and marketing of illegally obtained patents and trade secrets. Our investigators are well-versed in both civil and criminal remedies for intellectual property infringement and have substantial experience in working with law enforcement and legal counsel to protect the clients intellectual property rights. NON-COMPETE AGREEMENT Our team of investigators can provide strategic methodologies to gather evidence to support the non-compete and/or non-solicit violations. Gathering sufficient evidence is key in obtaining an injunction to halt the violation. Our experts that specialize in surveillance and complex investigations such as these, assist in protecting the interests of a company and your client.13

LEGAL SUPPORT AVAILABLE 24/7SPECIALIZED SECURITY SERVICESChanging Industry StandardsTacit Investigations & Security provide clients multiple security and personal protection services within Manitoba, throughout Canadaand internationally. Our in-depth and extensive working knowledge of the region, coupled with high level access and intelligence linksprovides our clients the very highest standard of service in the industry. EXECUTIVE PROTECTIONOur high calibre workforce are professional, discreet, highly vetted and beyond reproach. We provide high calibre operatives, both maleand female, relevant to your needs to protect you, your people and your assets, 24 hours a day, 7 days a week. We are fully aware thatyour legal team needs to be able to conduct business in a safe and secure environment, without the worry of their personal safety or oftheir family. We are changing industry standards by acting with integrity.MOBILE PROTECTION DRIVERLegal professionals may be required to travel to locations that may present some element of risk to the individual. This risk maybe general in nature, due to their legal position and the tendency for criminals to target them for unwanted attention, physicalconfrontation, extortion or immoral interaction. Our elite security teams provide our legal clients with area-qualified protectionspecialists who are familiar with use of force, security protocols and advance security techniques in any given situation.atyourservice ACTA NON VERBA - ACTIONS NOT WORD0S2

Highly skilled and recommended private investigators & security specialists LEGAL SUPPORT AVAILABLE24/7DEXIERCEUCTTIVOERJeff Stone. Brent Janzen. an executive role within the agency.Chief Executive Officer Executive Director - Legal Support Services Brent, has successfully developed the advanced skill sets to investigate complex legal mattersJeff Stone, is a renowned investigator and Brent Janzen, is the Executive Director through the means of cyber intelligence, evidencesurveillance operator in Canada. Along with of Legal Support Services with Tacit gathering, digital forensics, due diligence,his diverse team of highly skilled investigators Investigations & Security. He is a family- undercover operations and surveillance. As aand security specialists, he has develop a oriented man with a devotion to community highly skilled investigator, he has worked onstrategic plan to advance the agency’s mission involvement, his beautiful wife and personal hundreds of civil and criminal cases for attorney’sand objectives. growth. in Winnipeg and surrounding areas.The expertise Jeff provides allows the agency He began his career under the mentorship His strong knowledge of investigations andto foster revenue, profitability and sustainable and leadership of Jeff Stone and Bob Fowle. specialized security, coupled with his renownedgrowth. Ultimately, providing the most With a combined industry experience of over passion for people, provide Tacit Investigationsprofessional services to our clients and always 46 years, both Jeff and Bob have provided & Security’s Legal Support Services Division the15 exceeding industry standards. Brent with the expertise to advance him into backbone to thrive.

We are the only private investigators and security specialists to offer such a fast,globally reaching service, whilst maintaining a friendly, personal relationship with you. GLLTOOHACBINCAAKTLL

Highly skilled and recommended private investigators & security specialists LEGAL SUPPORT AVAILABLE24/7LOOUCRATION ...IN THE HEART OF THE CONTINENTWinnipeg, Manitoba.Head Quarters 721-177 LOMBARD AVE. The highly skilled private investigators and security WINNIPEG, MANITOBA R3B 0W5 specialist employed by Tacit Investigations & Security Brent Janzen Executive Director of Legal Support Services have built their reputation by successfully handling +1 (204) 990-5488 the diverse needs of our clients. [email protected] We compassionately handle your needs and act with17 great intensity to solve your most pressing matters.

CSQSUEOURCMACVLEMICISTSIETYMENT 02

Highly skilled and recommended private investigators & security specialists LEGAL SUPPORT AVAILABLE24/7CONNECT WITH A SPECIALIST IBNUTINSOSINYIGOEHUSRTS 721-177 LOMBARD AVE. TO EXPLORE OUR FULL LINE OF SERVICES WINNIPEG, MANITOBA R3B 0W5 PLEASE VISIT Phone: +1 (204) 952-4775 TACIT-INVESTIGATIONS.com [email protected]