SR 2019 Astra International (1)

Introduction 47 Portfolio Roadmap People Roadmap Public Contribution Roadmap Supporting Data & Information Astra menyediakan layanan pelanggan yang komprehensif Astra provides comprehensive customer services according sesuai dengan kebutuhan pelanggan seperti konsultasi, to customer needs such as consultation, loans, insurance, pinjaman, asuransi, hingga layanan darurat dari solution emergency services from the solution center. Customer center. Layanan pelanggan tersedia melalui customer service is available through customer service, hotline service, service, hotline service, dan email di situs perusahaan. [103] and email on the Company’s website. [103] Dalam melayani keluhan pelanggan, Astra berkomitmen To respond to customer complaints, Astra is committed to untuk memberikan solusi sesuai dengan Service Level providing solutions in accordance with the Service Level Agreement, yaitu paling cepat satu hari dan selambat- Agreement, which is one day at the earliest and one week lambatnya satu minggu setelah keluhan diterima. at the latest upon receiving such complaint. Untuk informasi lebih detail mengenai kinerja bisnis, For more detailed information on business performance, produk, dan layanan dapat dilihat pada bagian Tinjauan products, and services, please see Business Review section in Bisnis dalam Laporan Tahunan 2019. Annual Report 2019. GRUP ASTRA DAN PEMBANGUNAN ASTRA GROUP AND DEVELOPMENT Melalui Portfolio Roadmap yang difokuskan pada upaya Through the Roadmap Portfolio which focuses on promoting mendorong keunggulan di semua bidang dan pasar, Astra excellence in all areas and markets, Astra continues to terus meningkatkan kompetensi bisnis dengan menyerap improve its business competence by absorbing technology teknologi dan mengembangkan produk-produk inovatif and developing innovative products so as to advance the sehingga memajukan industri di dalam negeri. domestic industry. Dalam menjalankan kegiatan usaha, Astra berkontribusi In its conduct of business activities, Astra contributes to ke dalam perekonomian Indonesia melalui investasi dan Indonesian economy through investment and purchases. pembelian. Nilai tambah Astra dalam ekonomi Indonesia Astra’s added value in Indonesian economy through melalui pembelian dari pemasok mencapai Rp209,7 miliar purchases from suppliers amounted to Rp209.7 billion in pada tahun 2019. 2019. Dalam pengelolaan pemasok, Astra melakukan seleksi dan In managing its suppliers, Astra conducts selection and evaluasi untuk melindungi kepentingan bisnis dan hak- evaluation process to protect business interests and the hak mitra kerja. Kriteria yang ditetapkan kepada pemasok rights of business partners. The criteria set for suppliers adalah prinsip mutual trust dan selaras dengan nilai- include the principle of mutual trust and alignment with the nilai Quality, Cost, Delivery, Safety, Morale, Environment values of Quality, Cost, Delivery, Safety, Morale, Environment (QCDSME). [102-9] [103] (QCDSME). [102-9] [103] Kontribusi ekonomi secara tidak langsung juga dilakukan Indirect economic contributions are also made through melalui investasi sosial melalui Public Contribution Roadmap. social investment in Public Contribution Roadmap. Astra Grup Astra dan 9 yayasannya bersinergi mendukung Group and its 9 foundations work together to support pembangunan berkelanjutan melalui peningkatan akses sustainable development by improving access to education, pendidikan, kesehatan, dan lingkungan hidup terutama di health and the environment, particularly around the area of sekitar wilayah operasi bisnis. [103] [203-1] business operations. [103] [203-1] Laporan Keberlanjutan 2019 Sustainability Report ASTRA

48 Portfolio Roadmap Portfolio Roadmap Tujuan 7 • Melalui lini bisnis alat berat, pertambangan, konstruksi, • Through heavy equipment, mining, construction, and dan energi sedang membangun PLTU Jawa IV di Jepara, energy is building PLTU Jawa IV in Jepara, Central Java Objective 7 Jawa Tengah dengan teknologi Ultra-Supercritical yang with lower emission Ultra-Supercritical technology. Such lebih rendah emisinya. Investasi ini menambah portofolio investment adds up to the renewable energy portfolio of Energi Bersih dan energi terbarukan Pembangkit Listrik Tenaga Mikrohidro the existing Micro Hydro Power Plant (MHP). Terjangkau (PLTMH) yang sudah ada. Clean and Affordable Energy • Untuk mendukung pertumbuhan, Astra mengembangkan • To support growth, Astra develops Creating Shared pendekatan Creating Shared Value melalui pemberdayaan Value approach by empowering MSMEs that are in line Tujuan 8 UMKM yang sesuai dengan rantai bisnis Grup Astra seperti with Astra Group’s business chains such as fabrication, fabrikasi, bengkel, dan lain-lain. [203-2] workshops, and others. [203-2] Objective 8 • Upaya ini dilakukan oleh Yayasan Dharma Bhakti Astra • Such effort was conducted by Yayasan Dharma Bhakti Pekerjaan yang layak (YDBA), beserta UMKM Mitra, dan Astra Mitra Ventura Astra (YDBA), with MSMEs partners, and Astra Mitra dan pertumbuhan yang berperan memfasilitasi UMKM dengan menyediakan Ventura which plays a role of facilitating MSMEs by ekonomi skema pembiayaan untuk pengembangan bisnis mereka. providing financing schemes for the development of their Decent jobs and Pada 2019, Astra membina 12.642 UMKM dengan 11.332 businesses. In 2019, Astra fostered 12,642 MSMEs, and economic growth di antaranya binaan YDBA. 11,332 of which include fostered YDBA. Tujuan 9 • Inovasi menciptakan produk yang sesuai link and match • Astra continues to innovate products that meet domestic domestik terus dilakukan Astra, salah satunya AMMDes needs, one of which is AMMDes (Multipurpose Rural Objective 9 (Alat Mekanis Multiguna Pedesaan) sebagai alat angkut Mechanical Equipment) as a multipurpose transportation serba guna yang bisa digunakan di pedesaan dan pelosok vehicle that can be utilized in rural and remote areas. Industri, Inovasi, dan daerah. Infrastruktur • Astra also participates in the construction of toll road Industry, innovation • Astra juga ikut serta dalam pembangunan infrastruktur infrastructure built by the Infrastructure and Logistics and infrastructure jalan tol yang dilakukan oleh lini bisnis Infrastruktur dan business line. Logistik. • In this area, Astra supports the link and match program • Di bidang ini, Astra mendukung program link and through assistance and guidance for Vocational High match melalui hibah dan pembinaan Sekolah Menengah Schools (SMK) so as to enable the graduates to possess Kejuruan (SMK) agar lulusannya memiliki kompetensi dan competence and readiness to enter into employment. siap bekerja. • Astra Group together with its 9 foundations have fostered • Grup Astra bersama 9 yayasan telah membina 2.813 SMK 2,813 vocational schools throughout Indonesia. di seluruh Indonesia. ASTRA Laporan Keberlanjutan 2019 Sustainability Report

Introduction 49 Portfolio Roadmap People Roadmap Public Contribution Roadmap Supporting Data & Information STUDI KASUS | CASE STUDY Dari Isuzu Astra Motor Indonesia (IAMI) untuk Dunia From Isuzu Astra Motor Indonesia (IAMI) to the World Pada tanggal 12 Desember 2019 Presiden Republik On 12 December 2019, the President of the Republic Indonesia, Bapak Ir. H. Joko Widodo, meresmikan ekspor of Indonesia, Mr. Ir. H. Joko Widodo, inaugurated the perdana dari produk Isuzu Traga yang dilaksanakan premier export of Isuzu Traga products, which was di pabrik Isuzu Karawang Plant di Kawasan Industri carried out at the Isuzu Karawang Plant in the Suryacipta Suryacipta, Karawang Timur. Industrial Estate, East Karawang. Ekspor membuka peluang pertumbuhan ekonomi bagi The export provided opportunities for economic growth Perusahaan maupun bagi perekenomian nasional. for the Company as well as the national economy. The Filipina adalah negara tujuan pertama dari ekspor Isuzu Philippines is the first destination country for Isuzu Traga Traga dengan total 6 ribu unit hingga akhir tahun 2020 exports with a total of 6 thousand units by the end of dengan kontribusi pada devisa diestimasikan mencapai 2020 with an estimated foreign exchange contribution of 66 juta USD per tahun dan akan terus ditingkatkan dalam USD66 million per year and will continue to be increased 3 tahun ke depan. Sejalan dengan pertumbuhan peluang, in the next 3 years. In line with the growing opportunities, PT Isuzu Astra Motor Indonesia (IAMI) juga menumbuhkan PT Isuzu Astra Motor Indonesia (IAMI) is also developing kegiatan rantai pasokannya. Terdapat 119 pemasok its supply chain activities. There are 119 suppliers to IAMI kepada IAMI yang memperoleh nilai tambah ekonomi who obtain economic value added at USD9 million per senilai 9 juta USD per tahun. year. IAMI berharap ekspor ini dapat menjadi tonggak baru IAMI hopes that this export can become a new milestone sejarah Isuzu di Indonesia dan menjadi batu loncatan in Isuzu’s history in Indonesia and to be a good serta pembuka yang baik untuk produk-produk lainnya steppingstone and opening for other products of IAMI dari IAMI untuk pasar domestik dan ekspor. for the domestic and export markets. Laporan Keberlanjutan 2019 Sustainability Report ASTRA



People Roadmap People Roadmap

52 People Roadmap People Roadmap Pengembangan Sumber Daya Manusia merupakan faktor penentu untuk memastikan keberlanjutan Perseroan dalam jangka panjang. Untuk itu, mengacu pada kerangka strategis “Winning Concept, Winning System & Winning Team”, Astra berusaha meningkatkan kualitas insan Astra sehingga mampu berkontribusi dan mengembangkan diri secara optimal. Human Capital Development is a determining factor in ensuring the Company’s long-term sustainability. For such reason, by referring to the strategic framework of “Winning Concept, Winning System & Winning Team”, Astra strives to improve the quality of Astra’s personnel so as to allow them to contribute and develop themselves in an optimal manner. Jumlah Karyawan Proyek Inovasi (2010-2019) Number of Employee Innovation Initiatives (2010-2019) 226,105 6,772,435 Astra percaya bahwa inovasi sangat diperlukan untuk pertumbuhan berkelanjutan sebuah perusahaan. Melalui People Roadmap, Astra mengembangkan kompetensi karyawan serta mendorong inovasi pada tiap tingkatnya. Astra believes that innovations are key for the Group sustainable growth. People Roadmap develops the competencies of employees and encourage innovations on all layers. ASTRA Laporan Keberlanjutan 2019 Sustainability Report

Introduction 53 Portfolio Roadmap People Roadmap Public Contribution Roadmap Supporting Data & Information Sumber Daya Manusia (SDM) berperan penting dalam Human Resources (HR) plays an important role in Astra’s keberlanjutan bisnis Astra, selain untuk memutar roda business sustainability. In addition to turning the wheels usaha, peran penting SDM adalah kemampuan untuk of business, the important role of HR is the ability to find menemukan solusi yang tepat dari tantangan yang sedang the right solution for the challenges being encountered. dihadapi. Dalam kerangka pembangunan berkelanjutan, Within the framework of sustainable development, pengembangan SDM membuka peluang bagi peningkatan human resource development opens opportunities for kesejahteraan kerja seseorang, yang merupakan bagian dari the improvement of workers wellbeing, which is part of SDGs 8 – Pekerjaan yang Layak dan Pertumbuhan Ekonomi. SDGs 8 - Decent Work and Economic Growth. Strategi Astra dalam pengelolaan SDM dituangkan dalam Astra’s strategy in managing HR is outlined in the People People Roadmap yang ditujukan untuk mendukung Roadmap aimed at supporting the achievement of Astra’s tercapainya visi Astra, yaitu kompetensi SDM untuk vision, which is HR competencies to support the Company’s mendukung kinerja perusahaan. People Roadmap memuat performance. People Roadmap sets forth the alignment alignment antara strategi bisnis dan strategi SDM, between business strategy and HR strategy, talent pengelolaan talenta, engagement, hubungan industrial, management, engagement, industrial relations, corporate budaya perusahaan dan aspek-aspek SDM lainnya yang culture, and other HR interrelated aspects. [103] saling berkaitan. [103] Laporan Keberlanjutan 2019 Sustainability Report ASTRA

54 HR STRATEGIC INITIATIVES People Roadmap Astra has four initiatives in developing its HR in the Group as follows: People Roadmap 1. Organization Agility Started in 2017, the Organization Agility concept has INISIATIF STRATEGIS SDM rolled in 17 subsidiaries of Astra Group. The concept Terdapat empat inisiatif Astra dalam mengembangkan SDM was launched to turn Astra network into an agile and di Grup Astra, yaitu: adaptable organization in a rapidly changing business 1. Organization Agility landscape under the influence of Volatility – Uncertainty Dimulai di tahun 2017, konsep Organization Agility – Complexity – Ambiguity (VUCA). Assessment and improvement were conducted comprehensively and telah bergulir di 17 anak perusahaan Grup Astra. Konsep sustainably to ensure this initiative run as expected. ini diluncurkan agar jaringan Astra dapat menjadi organisasi yang lincah dan mampu beradaptasi terhadap 2. Employee Engagement kondisi bisnis yang berubah sangat cepat di bawah The employee engagement program continues to renew pengaruh kondisi Volatility – Uncertainty – Complexity – Ambiguity (VUCA). Assessment dan improvement Employee Value Proposition (EVP) so that every Astra dilakukan secara komprehensif dan berkelanjutan untuk employee can experience positive work experience, memastikan inisiatif ini berjalan sesuai ekspektasi. be proud of being Astra’s employees, and be able to contribute optimally in accordance with the Astra 2. Employee Engagement Group’s vision and mission. To measure the level of Program employee engagement (keterikatan karyawan) employee engagement, employee engagement surveys and analytics are carried out in order to ensure the terus dilanjutkan dengan memperbaharui Employee effectiveness of the program. Value Proposition (EVP) agar setiap insan Astra dapat merasakan pengalaman bekerja yang positif, bangga 3. Digital Learning sebagai Insan Astra, serta mampu berkontribusi Astra organizes digital learning programs to encourage optimal sesuai dengan visi dan misi Grup Astra. Untuk mengukur tingkat employee engagement, dilakukan mastery of digital aspects relevant to business and employee engagement survey dan analytics agar dapat business development plans. The digital learning phase memastikan efektivitas programnya. has now entered the second phase of a total of 3 phases. 3. Digital Learning 4. Innovation at Astra Astra menyelenggarakan program pembelajaran digital Many renowned products in the world begin with an untuk mendorong penguasaan aspek-aspek digital yang idea. Astra supports and encourages innovations by relevan dengan bisnis dan rencana pengembangan employees that are expected can be realized and help usaha. Fase digital learning kini telah memasuki tahap the Group’s business. Innovation in Astra is a long kedua dari total 3 fase. tradition that continues to be developed. An annual competition called Innovation at Astra, or InnovAstra, is 4. Inovasi di Astra held to showcase the creations. Berbagai produk yang mendunia berawal dari sebuah ide. Astra mendukung dan mendorong adanya inovasi oleh para karyawan yang diharapkan bisa menjadi nyata dan membantu bisnis Grup. Inovasi di Astra merupakan tradisi panjang yang terus dikembangkan. Kompetisi tahunan bernama Innovation at Astra, atau InnovAstra, digelar untuk menunjukkan hasil karya yang dibuat. ASTRA Laporan Keberlanjutan 2019 Sustainability Report

Introduction 55 Portfolio Roadmap People Roadmap Public Contribution Roadmap Supporting Data & Information Jenis Inisiatif 2019 2018 2017 Type of Initiatives Suggestion Systems 1,101,372 824,318 801,436 Quality Control Circle 11,758 10,829 9,921 Quality Circle Project 2,772 1,709 1,541 Business Performance Improvement 111 111 99 Value Chain Improvement 26 31 21 TOTAL 1,116,039 836,998 813,018 PENGELOLAAN SUMBER DAYA MANUSIA HR MANAGEMENT Corporate Human Capital Development (CHCD) berperan Corporate Human Capital Development (CHCD) acts as sebagai mitra manajemen dalam memacu pengembangan a partner for management in encouraging employee dan pengelolaan karyawan. CHCD bertugas mendukung development and management. CHCD is assigned with manajemen dalam merancang strategi pengembangan SDM supporting management in designing HR development di tingkat korporat, beserta program pendukung untuk strategies at the corporate level, along with supporting dilaksanakan di tingkat bisnis. programs to be implemented at the business level. Seluruh pendekatan dalam pelaksanaan People Roadmap All approaches in implementing the People Roadmap are dibakukan dalam Astra Human Capital Management standardized in the comprehensive Astra Human Capital (AHCM) yang komprehensif. AHCM menjadi panduan Management (AHCM). AHCM serves as a guidance for the seluruh Grup Astra dalam pengelolaan SDM. entire Astra Group in HR management. REKRUTMEN RECRUITMENT Proses rekrutmen mengacu pada standar korporasi The recruitment process refers to corporate standards berdasarkan kriteria 2C: Competence yang ditetapkan based on the 2C criteria: Competence established in Astra dalam Astra Leadership Competencies (ALC) dan Character Leadership Competencies (ALC) and Character in line with yang sejalan dengan nilai-nilai Catur Dharma sehingga Catur Dharma values, so as to enable them to stay in harmony selaras dengan budaya perusahaan. Rekrutmen dapat with corporate culture. Recruitment can be conducted by dilakukan oleh masing-masing perusahaan Grup Astra baik each Astra Group company, whether originating from Astra yang bersumber dari karyawan Astra (internal) maupun employees (internal) or external sources. eksternal. Untuk mendukung pengenalan Astra pada kandidat To support Astra introduction process to potential potensial, Astra menyelenggarakan Program Astra 1st di candidates, Astra is organizing Astra 1st Program on several beberapa kampus perguruan tinggi. Program ini merupakan universities. Such program provides scholarship enriched beasiswa yang diperkaya dengan business case bagi Astra with a business case for Astra ambassadors who work in the ambassadors yang bertugas di tengah masyarakat agar community so as to make Astra more widely known. Astra lebih dikenal secara luas. Astra Ambassador 2019 Penerima manfaat Astra 1st sejak 2011 Astra Ambassador 2019 Recipients of Astra 1st Program benefits since 2011 40 orang 456 orang person person Laporan Keberlanjutan 2019 Sustainability Report ASTRA

56 LEADERSHIP DEVELOPMENT People Roadmap Each business unit in Astra Group organizes employee competency improvement programs through training and People Roadmap education, mentoring, coaching, rotation, assignment and feedback sessions according to the Company’s business PENGEMBANGAN KEPEMIMPINAN needs. At the Head Office, Astra designs and organizes leadership programs to build equal competence, strengthen Setiap unit usaha dalam Grup Astra menyelenggarakan networks of Astra fellow colleagues, and maintain Astra’s program peningkatan kompetensi karyawan melalui pelatihan culture. [103] dan pendidikan, mentoring, coaching, rotasi, assignment dan sesi umpan balik sesuai dengan kebutuhan masing- To prepare future leaders, Astra Management Development masing perusahaan. Di Kantor Pusat, Astra mendesain dan Institute designed a Leadership Development Program menyelenggarakan program kepemimpinan untuk membangun that was developed based on organizational needs, Catur kompetensi yang setara, memperkuat jejaring sesama Insan Dharma values, and 8 Leadership Competencies of Astra Astra, dan menjaga kelestarian budaya Astra. [103] (LCA). Untuk mempersiapkan pemimpin di masa depan, Astra Management Development Institute merancang Leadership Development Program yang dikembangkan berdasarkan kebutuhan organisasi, nilai-nilai Catur Dharma, dan 8 Astra Leadership Competencies (ALC). Jumlah Peserta Pelatihan Astra Management Development Institute (AMDI) Total Participants in Astra Management Development Institute (AMDI) Training [404-2] Nama Program 2019 2018 2017 Program Name Batch Peserta Batch Peserta Batch Peserta Astra Attachment Program Participant Participant Participant Astra Basic Management Program Astra First-line Management Program 5 576 4 397 Astra Middle Management Program Astra Senior Management Program 13 424 13 379 13 403 Astra General Management Program 11 372 Astra Executive Program 13 439 13 437 Astra Advance Executive Program 8 255 Total 9 247 8 263 3 90 2 51 3 98 3 88 11 2 39 -- 1 38 38 1,172 -- 12 11 -- 45 1,823 44 1,605 SISTEM KARIER CAREER SYSTEM Astra mengembangkan “dual career ladder” yang dapat Astra develops a “dual career ladder” for employees to dipilih karyawan yaitu generalis dan spesialis. Sistem ini select, namely generalists and specialists. The system serves merupakan infrastruktur penting dalam pengembangan as an important infrastructure in developing “own natural “own natural product and services.” Melalui dual career products and services.” Through the dual career ladder, ladder, masing-masing karyawan memperoleh nilai tambah each employee gains significant added values and high yang signifikan dan motivasi tinggi untuk terus berkontribusi motivation to continue to continue the contribution in Astra di perusahaan Grup Astra. Group company. Dalam penilaian kinerja, setiap karyawan berhak In performance evaluation, each employee is entitled to memperoleh evaluasi kinerja di awal dan pertengahan obtain performance evaluation at the beginning and in tahun. Hasil penilaian kinerja menjadi acuan dalam karier the middle of the year. The performance evaluation results dan promosi seseorang berdasarkan kinerja, kesiapan, serve as a reference in one’s career and promotion based kompetensi teknis, dan perilaku. [404-3] on performance, readiness, technical competence, and behavior. [404-3] Penilaian kinerja dilakukan secara objektif dengan konsep PDCA (Plan-Do-Check-Action) berdasar pada pencapaian Performance evaluation is conducted in an objective manner Key Performance Indicators (KPI). Pimpinan yang telah using the PDCA (Plan-Do-Check-Action) concept based memiliki staf juga dievaluasi kemampuan dalam mengelola on the achievement of Key Performance Indicators (KPI). tim (people management). Evaluasi berjenjang dilakukan Leaders who already have their own staff are also evaluated minimum 2 level, sedangkan feedback diberikan oleh atasan on their ability to manage the team (people management). dalam bentuk pengarahan, bimbingan, dan evaluasi. Evaluation in hierarchy is made at least in 2 levels, while feedback is provided by superiors in the form of direction, ASTRA guidance, and evaluation. Laporan Keberlanjutan 2019 Sustainability Report

Introduction 57 Portfolio Roadmap People Roadmap Public Contribution Roadmap Supporting Data & Information SUKSESI SUCCESSION Succession planning di tingkat pusat dan eksekutif puncak Succession planning at the central level and top executive seluruh jajaran perusahaan Grup Astra dirancang oleh level of all Astra Group companies is designed by Corporate Corporate Human Capital Development (CHCD) bersama Human Capital Development (CHCD) together with manajemen Astra Kantor Pusat dalam program Integrated Astra Head Office management in the Integrated Talent Talent Development (ITD). ITD memuat berbagai metode Development (ITD) program. ITD contains various methods untuk mengembangkan talent, termasuk pelatihan, for developing talent, including training, coaching and coaching, dan assignment. assignment. Astra mengupayakan agar sosok kepemimpinan di dalam Astra strives for leadership figures within the Astra Group Grup Astra tumbuh dan berkembang dalam kekuatan to grow and develop in the strength of Astra’s culture budaya Astra (grooming from within). Karakter Insan (grooming from within). The strong character of Astra Astra yang kuat berdasarkan filosofi Astra dan kompetensi Personnel based on Astra’s philosophy and professional profesional merupakan ciri khas dan kekuatan SDM Astra. competence is the hallmark and strength of HR in Astra. Jumlah Peserta Program Persiapan Kepemimpinan Total Participants in Leadership Preparation Programs Nama Program 2019 2018 2017 Program Name [404-2] Batch Peserta Batch Peserta Batch Peserta Astra Graduate Program Participant Participant Participant Functional Trainee Program Modular Program 1 14 1 13 3 37 Leadership Learning Community 2 39 2 40 Total 3 67 8 160 8 159 8 161 3 221 3 112 3 131 15 462 14 323 16 369 INTERNALISASI BUDAYA PERUSAHAAN INTERNALIZATION OF CORPORATE CULTURE Budaya korporasi Astra yang dibangun berdasarkan nilai- Astra’s corporate culture, built on Catur Dharma values, nilai Catur Dharma, mulai diperkenalkan sejak rekrutmen has been introduced since recruitment and has been dan secara terus menerus diinternalisasikan dalam beragam continuously internalized within a variety of Astra activities. kegiatan Astra. Pada tahun 2019, kegiatan internalisasi In 2019, cultural internalization activities include training of budaya mencakup pelatihan bagi para instruktur yang instructors who hold positions as Catur Dharma Agent of memegang jabatan sebagai Catur Dharma Agent of Change Change to enable them to carry out their roles as catalysts agar mampu melaksanakan peran sebagai katalis budaya of corporate culture in each line of business. perusahaan pada masing-masing lini bisnis. INDUSTRIAL RELATIONS HUBUNGAN INDUSTRIAL Industrial relations are fostered by Corporate Industrial Hubungan industrial dibina oleh Corporate Industrial Relations based on Astra Industrial Relations Strategic Relations dengan berpedoman pada Astra Industrial Initiatives (AIRSI). The principles of management and the Relations Strategic Initiatives (AIRSI). Prinsip manajemen workforce in fostering work relationships with employees dan angkatan kerja dalam membina hubungan kerja include synergy, mutual respect, and shared objectives. dengan karyawan adalah sinergi, saling menghormati, dan shared objectives. In its implementation, Astra guarantees the right of freedom of association in each organization. There are 150 unions Dalam pelaksanaannya, Astra menjamin hak untuk with various establishments and affiliations that represent berserikat di setiap instalasi Astra. Terdapat 150 serikat the interests of employees in Astra Group. In addition, there pekerja dengan berbagai bentuk dan afiliasinya yang is also Bipartite Cooperation Institute which serves as forum mewakili kepentingan karyawan di Grup Astra. Di samping of communication and consultation on matters relating to itu, juga terdapat Lembaga Kerja Sama Bipartit yang employment issues. menjadi media komunikasi dan konsultasi mengenai hal-hal yang berkaitan dengan ketenagakerjaan. To manage industrial disputes, Astra Group has implemented procedures and feedback so as to allow Untuk menangani perselisihan industrial, Grup Astra telah employees to have a clear channel when filing complaints. menerapkan prosedur serta umpan balik, sehingga karyawan memiliki saluran yang jelas saat mengajukan keluhan. Laporan Keberlanjutan 2019 Sustainability Report ASTRA

58 People Roadmap People Roadmap Dengan mekanisme ini setiap isu ketenagakerjaan Under such mechanism, every labor issue would receive an mendapatkan solusi secara tepat, cepat, dan saling appropriate, prompt, and mutually beneficial solution. menguntungkan. TO RESPECT INDIVIDUALS AND PROMOTE MENGHARGAI INDIVIDU DAN MEMBINA KERJA TEAMWORK SAMA Astra opposes against all types of discrimination and Astra menentang segala bentuk diskriminasi serta respects human rights in its HR management. All types of menghormati hak asasi manusia dalam pengelolaan sumber violation against this policy will be addressed in accordance daya manusia. Segala bentuk pelanggaran kebijakan ini with company regulations. akan ditindak sesuai dengan peraturan perusahaan. Astra’s policy for equal opportunities has been established Kebijakan Astra untuk kesempatan yang setara telah in the Catur Dharma and set forth in the Code of Ethics ditetapkan dalam Catur Dharma dan dituangkan dalam and Company Regulations. Everyone is entitled to fair and Kode Etik dan Peraturan Perusahaan. Setiap orang berhak respectful treatment regardless of differences in age, race, diperlakukan dengan adil dan penuh rasa hormat tanpa religion, beliefs, gender, and physical condition. melihat perbedaan usia, ras, agama, keyakinan, jenis kelamin, hingga kondisi fisik. WELFARE AND WORKLIFE BALANCE KESEJAHTERAAN DAN WORK-LIFE BALANCE The forms of remuneration are based on the 3P concept of “Pay for Position”, “Pay for Person”, and “Pay for Bentuk-bentuk remunerasi ditetapkan berdasarkan konsep Performance.” The components of remuneration include 3P yaitu “Pay for Position“, “Pay for Person“, dan “Pay monthly salary and other variables such as year-end bonuses, for Performance.“ Komponen remunerasi termasuk gaji and the amount of which is adjusted to the Company’s ability bulanan dan variabel lain seperti bonus akhir tahun yang and is differentiated based on performance evaluation. besarnya disesuaikan dengan kemampuan perusahaan dan dibedakan berdasarkan penilaian kinerja. In line with employment policy, employees have also been registered in BPJS Employment and Old Age Benefit Sejalan dengan kebijakan ketenagakerjaan, karyawan juga program which is required by the government in addition telah diikutsertakan dalam program BPJS Ketenagakerjaan to similar benefits that have been provided to employees dan Jaminan Hari Tua yang diwajibkan pemerintah selain according to the policies in each company. manfaat serupa yang telah diberikan kepada karyawan sesuai kebijakan masing-masing perusahaan. ASTRA Laporan Keberlanjutan 2019 Sustainability Report

Introduction 59 Portfolio Roadmap People Roadmap Public Contribution Roadmap Supporting Data & Information Astra memfasilitasi Koperasi Astra International (KAI) yang Astra facilitates Koperasi Astra International (KAI) which is merupakan wadah ekonomi dari, oleh, dan untuk karyawan an economic cooperation for, by, and for Astra employees. Astra. KAI mengelola kegiatan usaha yang manfaatnya dapat KAI manages business activities in which the benefits can dirasakan karyawan seperti simpan pinjam dan beasiswa be reaped by employees such as savings and loans and anak karyawan. Pada tahun 2019, KAI menyalurkan dana employee’s student scholarships. In 2019, KAI distributed pinjaman untuk anggota sejumlah Rp495,5 miliar (2018: loans to its members in the amount of Rp495.5 billion Rp457,5 miliar) dan dana beasiswa sejumlah Rp7,9 miliar (2018: Rp457.5 billion) and scholarship funds in the amount (2018: Rp7,6 miliar) untuk 4.500 anak anggota (2018: 4.300 of Rp7.9 billion (2018: Rp7.6 billion) to 4,500 employees’ anak anggota). children (2018: 4,300 employees’ children). Manfaat KAI untuk Karyawan Astra | KAI for Astra Employees 2019 2018 2017 Jenis Manfaat 495.5 457.5 478.9 Type of Benefits 7.9 7.6 6.4 Pinjaman anggota (Rp miliar) | Loan to members (Rp billion) Astra provides flexibility for its employees to facilitate activities, to prosper, and to grow so that they are more Beasiswa untuk anak karyawan (Rp miliar) | Scholarship (Rp billion) motivated and productive. For such reason, Astra facilitates worklife balance as part of employee engagement programs Astra memberikan keleluasaan bagi karyawan agar such as Astra’s Sports & Arts PORSE, Astra Seeking Talent, aktivitas bekerja lebih mudah, sejahtera, dan berkembang Partnership Expedition, Family Day, and other activities sehingga lebih termotivasi dan produktif. Untuk itu, Astra to engage in their hobbies, arts, and culture as well as memfasilitasi work-life balance sebagai bagian dari program environmental and social care activities. [401-2] keterikatan antar karyawan seperti PORSE (Pekan Olah Raga & Seni) Astra, Astra Mencari Bakat, Partnership Expedition, PENSION PROGRAM Family Day, dan kegiatan lainnya untuk menyalurkan hobi, seni, dan budaya serta kegiatan peduli kepada lingkungan Every permanent employee is enrolled in Astra Pension Fund dan sosial. [401-2] (DPA) program and the government’s Old Age Benefits (JHT) program. The Retirement Preparation Program starts 2 years PROGRAM PENSIUN prior to the effective retirement period in several stages, including: [404-2] Setiap karyawan tetap diikutsertakan dalam program Dana • Two years prior to retirement: self and mental Pensiun Astra (DPA) dan program Jaminan Hari Tua (JHT) pemerintah. Program Persiapan Pensiun dimulai dalam 2 preparation of employees and their partners through tahun sebelum efektif masa pensiun dalam beberapa tahap, a counseling program to cope with changes in daily yaitu: [404-2] routine; • Dua tahun sebelum pensiun: Persiapan diri dan mental • One year prior to retirement: Development of entrepreneurial abilities and expertise based on karyawan dan pasangannya melalui program konseling employee interests; untuk menghadapi perubahan rutinitas sehari-hari; • Six months prior to retirement: Retirement Preparation Period (MPP), where employees can start leaving their • Satu tahun sebelum pensiun: Pengembangan work to prepare for activities after retirement. kemampuan kewirausahaan dan keahlian berdasarkan minat karyawan; • Enam bulan sebelum pensiun: Masa Persiapan Pensiun (MPP), di mana karyawan mulai dapat meninggalkan pekerjaannya untuk mempersiapkan kegiatan setelah masa pensiun. Laporan Keberlanjutan 2019 Sustainability Report ASTRA

60 People Roadmap People Roadmap Komposisi Karyawan Astra 2019 Astra Employee Composition [102-8] Karyawan Grup Astra berdasarkan Jenis Kelamin Astra Group’s Employees by Gender Grup Astra / Astra Group 187,065Laki-Laki Male 39,040Perempuan Female Total 226,105 Karyawan Grup Astra berdasarkan Pendidikan Astra Group’s Employees by Education 36,427 135,948 16,324 36,325 1,116 2018 34,102 136,309 17,381 37,056 1,257 2019 SD/SMP SMA Diploma S1 S2/S3 Elementary/Middle School High School Associate Degree Undergraduate Level Post Graduate Level Karyawan Grup Astra berdasarkan Usia Astra Group’s Employees by Age 64,489 94,061 48,017 18,753 818 2018 64,857 92,666 48,410 18,932 1,240 2019 Usia 18-25 tahun Usia 26-35 tahun Usia 36-45 tahun Usia 46-55 tahun Usia >55 tahun 18-25 years old 26-35 years old 36-45 years old 46-55 years old >55 years old ASTRA Laporan Keberlanjutan 2019 Sustainability Report

Introduction 61 Portfolio Roadmap People Roadmap Public Contribution Roadmap Supporting Data & Information Karyawan Grup Astra berdasarkan Lini Bisnis 32,241 35,494 47,694 1,483 7,991 Astra Group’s Employees by Business Lines 20,882 80,122 2018 20,913 82,639 32,170 35,938 45,232 233 2019 1,508 7,406 Astra Head Office Otomotif Jasa Keuangan 299 Astra Head Office Automotive Financial Services Alat Berat, Pertambangan, Agribisnis Infrastruktur dan Logistik Teknologi Informasi Konstruksi dan Energi Agribusiness Infrastructure and Logistic Information Technology Heavy Equipment, Mining, Construction and Energy Properti Property Laporan Keberlanjutan 2019 Sustainability Report ASTRA

Public Contribution Roadmap Public Contribution Roadmap



64 Pengantar dari Chief of Corporate Affairs Introduction from Chief of Corporate Affairs ASTRA Menyongsong Dekade Baru Keberlanjutan Welcoming the Sustainable New Decade Public Contribution Roadmap merupakan pilar penting keberlanjutan Astra dalam rangka mencapai goal Perseroan pada tahun 2020 yaitu “Pride of the Nation.” Beberapa tahun terakhir kami mengembangkan arahan baru dalam pelaksanaannya, yaitu memfokuskan kegiatan pada Semangat Astra Terpadu Untuk (SATU) Indonesia Awards, Kampung Berseri Astra (KBA) yang memuat 4 pilar CSR Astra (kesehatan, pendidikan, lingkungan, kewirausahaan), dan Desa Sejahtera Astra (DSA). Kini Astra telah menghasilkan 8.654 pendaftar SATU Indonesia Awards serta membina 87 KBA dan 645 DSA di 34 Provinsi di Indonesia yang menjadi titik-titik pelaksanaan program pemberdayaan dari Astra. Saat ini kami menggalang kerja sama dengan berbagai kementerian untuk mengembangkan ekonomi lokal di masing-masing KBA dan DSA yang layak untuk dikembangkan sampai menjadi pusat keunggulan ekspor dan meningkatkan kesejahteraan warganya. The Public Contribution Roadmap is an important pillar of Astra’s sustainability in order to achieve the Company’s goal in 2020, which is to become “Pride of the Nation.” In the last few years we have developed new direction in its implementation, by focusing on the activities of Semangat Astra Terpadu Untuk (SATU) Indonesia Awards, Kampung Berseri Astra (KBA) which contains implementation of Astra 4 Pillar CSR (health, education, environment, entrepreneurship), and Desa Sejahtera Astra (DSA). Currently, Astra has produced 8,654 applicants of SATU Indonesia Awards and has fostered 87 KBA and 645 DSA in 34 Provinces in Indonesia, which are the implementation points of the Astra empowerment program. At the present time, we are collaborating with the multiple ministries to develop local economies in each KBA and DSA that are feasible to be developed to become centers of export excellence and improve the welfare of their citizens. Laporan Keberlanjutan 2019 Sustainability Report

Introduction 65 Portfolio Roadmap People Roadmap Public Contribution Roadmap Supporting Data & Information Melalui KBA dan DSA, Astra juga terlibat penuh untuk Through KBA and DSA, Astra is also fully involved in climate adaptasi perubahan iklim melalui peningkatan kapasitas change adaptation through community capacity building masyarakat terhadap dampak perubahan iklim. Sebanyak for climate change impacts. A total of 17 KBA have met the 17 KBA telah memenuhi kriteria kampung iklim dari climate village criteria from the Ministry of Environmental Kementerian Lingkungan Hidup dan Kehutanan. Affairs and Forestry. Secara internal, perusahaan-perusahaan Grup Astra Internally, Astra Group companies have made improvement telah melakukan upaya perbaikan, salah satunya adalah efforts, one of the efforts is through energy efficiency, which efisiensi energi yang dampaknya dapat mengurangi will reduce costs and reduce greenhouse gas emissions. biaya dan menurunkan emisi gas rumah kaca. Pada In the field of Occupational Health and Safety (OHS), we bidang Keselamatan dan Kesehatan Kerja (K3), kami terus continue to expand the application of OHS to third parties, memperluas penerapan K3 sampai kepada pihak ke-3, namely contractors, as well as establishing a more expert yaitu kontraktor, serta melakukan diskusi yang lebih intens forum to discuss OHS implementation challenges within bersama para ahli membahas tantangan implementasi K3 Astra. di Astra. Although the achievement of the Public Contribution Walaupun pencapaian Public Contribution Roadmap Roadmap received appreciation from the Government and mendapatkan apresiasi dari Pemerintah dan menjadi tolak has become a benchmark for other organizations, we consider ukur bagi organisasi lain, kami menganggap keterlibatan a more expansive engagement of the stakeholder to become pemangku kepentingan yang lebih luas menjadi semakin more relevant and important for achieving the Sustainable relevan dan penting untuk mencapai Tujuan Pembangunan Development Goals and national development goals. Berkelanjutan dan sasaran pembangunan nasional. Towards the new decade of 2021-2030, Astra has decided Menjelang dekade baru 2021-2030, Astra telah memutuskan that our goal has not changed, to remain to be the “Pride bahwa goal kami tidak berubah, untuk tetap menjadi of the Nation.” For us, this goal is still relevant because we “Pride of the Nation.” Bagi kami goal ini masih relevan hope that in the next 10 years, Astra will be a part of the karena kami berharap dalam 10 tahun yang akan datang, solutions to the sustainability challenges facing Indonesia. Astra akan menjadi bagian dari solusi atas tantangan In achieving this goal, Astra is open to collaborate with keberlanjutan yang dihadapi Indonesia. Dalam mencapai both private and civil organizations as long as we have an goal tersebut Astra terbuka untuk berkolaborasi baik equal understanding and a shared vision. swasta maupun organisasi sipil sepanjang kita memiliki pemahaman yang setara dan visi yang sejalan. PT Astra International Tbk Pongki Pamungkas Chief of Corporate Affairs Laporan Keberlanjutan 2019 Sustainability Report ASTRA

66 Public Contribution Roadmap Public Contribution Roadmap Public Contribution Roadmap merupakan pilar penting Public Contribution Roadmap is an important pillar of the keberlanjutan perusahaan dalam menciptakan Company’s sustainability in creating a balance between keseimbangan antara kepentingan bisnis dengan sosial business interests and social and environment, to achieve dan lingkungan, untuk mewujudkan cita-cita Astra untuk Astra’s aim to Prosper with the Nation. Sejahtera Bersama Bangsa. Astra performs its social and environmental responsibility Astra melaksanakan tanggung jawab sosial dan lingkungan through 2 main subjects, namely management of the melalui 2 subyek utama, yaitu pengelolaan Lingkungan, Environment, Health and Safety (EHS) within Astra Group, Keselamatan dan Kesehatan Kerja (LK3) di Grup Astra and Corporate Social Responsibility (CSR) which aimed at dan Tanggung Jawab Sosial (CSR) yang ditujukan bagi external stakeholders including the surrounding community stakeholder eksternal termasuk masyarakat di sekitar near the Company’s operations and Indonesian people in operasional perusahaan dan masyarakat Indonesia pada general. umumnya. Public Contribution programs are managed and implemented Program Public Contribution dikelola dan dilaksanakan oleh by Corporate Affairs assigned with the task to set direction Corporate Affairs yang memiliki fungsi untuk menetapkan and targets in Astra Group’s EHS and CSR programs. Such arahan dan target dalam program LK3 dan CSR Grup guidance is published on an annual basis in Environmental Astra. Arahan ini diterbitkan setiap tahun dalam dokumen and Social Responsibility Policy documents. [103] Kebijakan Lingkungan dan Tanggung Jawab Sosial. [103] Sebaran Program CSR Rata-rata Penurunan Intensitas Distribution of CSR Programs Emisi Gas Rumah Kaca per Tahun (2015 - 2019) 34 provinsi Average Greenhouse Gas Emission provinces Reduction Intensities per Year (2015 - 2019) 5.0% Public Contribution Roadmap memetakan secara terstruktur dan komprehensif program kontribusi sosial yang semakin memiliki nilai tambah dan bermanfaat bagi Bangsa. Hal ini sejalan dengan cita-cita Astra untuk Sejahtera Bersama Bangsa. Public Contribution Roadmap built a structured and comprehensive map to create a value-added and resourceful social contribution to the public. This is in line with Astra’s aim to Prosper with the Nation. ASTRA Laporan Keberlanjutan 2019 Sustainability Report

Introduction 67 Portfolio Roadmap People Roadmap Public Contribution Roadmap Supporting Data & Information KEBIJAKAN LINGKUNGAN DAN TANGGUNG ENVIRONMENTAL AND SOCIAL RESPONSIBILITY JAWAB SOSIAL 2019 POLICY 2019 1. Menjalankan program CSR 4 pilar sesuai dengan Public 1. Implementing 4 pillars CSR program in accordance Contribution Roadmap dengan mengedepankan with Public Contribution Roadmap by promoting the keunikan program di setiap perusahaan dalam rangka uniqueness of the program in each company in order to mendukung tercapainya Sustainable Development Goals support the achievement of Sustainable Development (SDGs). Goals (SDGs). 2. Peningkatan kualitas program Kampung Berseri Astra 2. Improving the quality of the Kampung Berseri Astra (KBA) serta Desa Sejahtera Astra (DSA) dengan terus (KBA) and Desa Sejahtera Astra (DSA) by continuing to mengembangkan potensi lokal serta mendorong kolaborasi develop local potentials and encourage collaboration dengan stakeholder nasional maupun internasional. with national and international stakeholders. 3. Implementasi Astra Green Company (AGC) dengan 3. Implementing Astra Green Company (AGC) with a minimal peringkat hijau (dengan pengecualian kategori minimum green rating (with the exception of categories manufaktur, pertambangan dan perkebunan minimal of manufacturing, mining and plantations with a biru), mendorong integrasi ke dalam sistem data AGC minimum of blue rating), encouraging integration into online serta implementasi Astra Friendly Company (AFC) AGC online data system as well as implementing a 3-star minimal bintang 3. Astra Friendly Company (AFC). 4. Melakukan pengurangan emisi gas rumah kaca di 4. Reducing greenhouse gas emissions in Astra Group perusahaan Grup Astra sebesar 2,5% per satuan produk companies by 2.5% per product unit and energy serta efisiensi energi sebesar 2,5% per satuan produk efficiency by 2.5% per product unit compared to 2018 dibandingkan dengan tahun 2018 melalui program through the Sustainable Consumption & Production Sustainable Consumption & Production. program. 5. Zero Workplace Accident, mencegah kejadian penyakit 5. Achieving Zero Workplace Accident level, preventing berkaitan dengan kerja (baik fisik maupun mental), work-related illnesses (both physical and mental), and serta memantau keselamatan pekerja dari dan menuju monitoring the safety of workers to and from work. tempat kerja. Laporan Keberlanjutan 2019 Sustainability Report ASTRA

68 Public Contribution Roadmap Public Contribution Roadmap PENGELOLAAN LK3 DI TEMPAT KERJA EHS MANAGEMENT AT WORKPLACE Astra mewujudkan tanggung jawab sosial dengan sistem Astra’s social responsibility is embodied with an Environment, pengelolaan Lingkungan, Keselamatan dan Kesehatan Kerja Health and Safety (EHS) management system for each individual (LK3) bagi setiap orang yang berada di tempat kerja. Tujuan within the workplace. The ultimate goal of EHS management akhir pengelolaan LK3 adalah menjamin keselamatan pekerja is to guarantee worker safety and preserve the environment to serta menjaga kelestarian lingkungan agar produktivitas dapat improve productivity. Natural resources utilization and waste meningkat. Penggunaan sumber daya alam dan pengelolaan management of Astra Group is done in accordance to the limbah Grup Astra dilakukan sesuai dengan regulasi dan regulations and guidance issued by the government. Astra also pedoman yang dikeluarkan oleh pemerintah. Astra juga manage Occupational and Health Safety (OHS) aspects focusing mengelola aspek Keselamatan dan Kesehatan Kerja (K3) yang on employee and relevant stakeholders. To support the goals berfokus kepada karyawan dan juga stakeholder terkait. Untuk of EHS management and ensure continuous improvement, mendukung tujuan pengelolaan LK3 dan memastikan perbaikan Astra Group adopts and implements management systems of, berkelanjutan, Grup Astra mengadopsi dan menerapkan sistem ISO 9001, ISO 14001, ISO 45001, and OHSAS 18001. manajemen, ISO 9001, ISO 14001, ISO 45001, dan OHSAS 18001. Melakukan pengelolaan LK3 merupakan wujud tanggung EHS management represents good corporate responsibility and jawab perseroan yang baik dan pemenuhan hak dasar pekerja fulfillment of the basic rights of workers during their working pada waktu bekerja. Upaya ini adalah bagian dari kontribusi period. Such effort is part of Astra’s contribution to SDGs 8 Astra dalam SDGs 8 – Pekerjaan yang Layak dan Pertumbuhan – Decent Work and Economic Growth in terms of protecting Ekonomi dalam hal perlindungan hak pekerja dan menciptakan workers’ rights to creating a safe and comfortable workplace. tempat kerja yang aman dan nyaman. ASTRA GREEN COMPANY ASTRA GREEN COMPANY Astra has developed Astra Green Company (AGC) as an EHS Astra telah mengembangkan Astra Green Company (AGC) management system to monitor the achievement of the sebagai sistem manajemen LK3 untuk memantau pencapaian Company’s performance towards the fulfillment of various kinerja perusahaan terhadap pemenuhan berbagai persyaratan EHS requirements at the workplace, including laws and pengelolaan LK3, termasuk peraturan perundangan dan standar regulations as well as national and international standards. nasional maupun internasional. Pengukuran kinerja LK3 pada EHS performance evaluation for the whole business process, keseluruhan proses bisnis perusahaan, termasuk pada pelanggan including customers and suppliers, is conducted by adopting dan pemasok, dilakukan menggunakan kriteria penilaian green strategy, green process, green product, green employee, green strategy, green process, green product, green employee, environmental critical point, safety critical point, and critical point lingkungan, critical point safety, dan pemenuhan regulatory compliance. Evaluations are performed in stages peraturan. Evaluasi dilakukan secara berjenjang melalui through Corporate Assessment, Group Assessment and Self- Corporate Assessment, Group Assessment dan Self-Assessment, Assessment, to get an achievement rating in Gold, Green, Blue, untuk menghasilkan peringkat pencapaian dalam kategori Red and Black categories, from highest to lowest. [103] Emas, Hijau, Biru, Merah dan Hitam, berurutan dari pencapaian tertinggi hingga terendah. [103] Pada tahun 2019, Astra menargetkan tercapainya minimal In 2019, Astra targeted to achieve a minimum Blue rating in peringkat Biru untuk kategori manufaktur, pertambangan the manufacturing, mining and plantation categories and dan perkebunan serta peringkat Hijau untuk kategori lainnya. Green rating in other categories. Assessments were carried out Asesmen dilakukan di 652 instalasi Grup Astra yang layak audit, in 652 Astra Group units that are eligible for audits, and 73% dan 73% di antaranya mencapai peringkat Hijau dan Emas. [308-1] have achieved Green and Gold ratings. [308-1] Hasil Penilaian AGC | AGC Assessment Results 5 12 9 13 8 17 57 42 73 151 73% 122 138 652 529 622 333 420 403 Jumlah AGC Hijau dan Emas 2019 2017 2018 2019 Number of AGC Green Emas | Gold Biru | Blue Hitam | Black and Gold status on 2019 Hijau | Green Merah | Red ASTRA Laporan Keberlanjutan 2019 Sustainability Report

Introduction 69 Portfolio Roadmap People Roadmap Public Contribution Roadmap Supporting Data & Information PROGRAM PENILAIAN PERINGKAT KINERJA COMPANY PERFORMANCE RATING ASSESSMENT PERUSAHAAN DALAM PENGELOLAAN IN ENVIRONMENTAL MANAGEMENT PROGRAM LINGKUNGAN HIDUP (PROPER) (PROPER) Program Penilaian Peringkat Kinerja Perusahaan (PROPER) Company Performance Rating Assessment Program (PROPER) adalah program Pemerintah melalui Kementerian is a Government program conducted by the Ministry Lingkungan Hidup dan Kehutanan yang menilai pengelolaan of Environment and Forestry that assesses a company’s lingkungan berdasarkan kepatuhan (biru) dan upaya environmental management based on their compliance beyond compliance (hijau dan emas). Pada 2019, terdapat (blue level) and beyond compliance (green and gold 57 instalasi Astra yang termasuk dalam subyek pelaksanaan level). In 2019, there were 57 Astra installations included PROPER 2018-2019 (penambahan 2 instalasi dibandingkan in 2018-2019 PROPER implementation (the addition of 2 periode sebelumnya). Pencapaian Grup Astra dengan installations). Achievements of Astra Group with beyond status beyond compliance sebanyak 10 perusahaan atau compliance status were 10 companies or increased by 43% meningkat 43% dibandingkan dengan periode sebelumnya. compared to the previous period. PENERAPAN KESELAMATAN DAN KESEHATAN IMPLEMENTATION OF OCCUPATIONAL HEALTH KERJA (K3) AND SAFETY (OHS) Astra menerapkan standar internasional dan kepatuhan Astra adopts international standards and regulatory peraturan dalam menerapkan K3. Di bidang K3 Grup Astra compliance in implementing OHS. As for EHS, Astra telah menerapkan Sistem Manajemen K3 dari pemerintah dan Group has implement OHS Management System from the standar nasional serta internasional lainnya. government and other national and international standards. Astra menetapkan tujuan utama K3 yaitu Zero Workplace Astra established the main goal of OHS, which is the Zero Accident untuk mencegah insiden dan penyakit akibat kerja, Workplace Accident, to prevent incidents and illness or sekaligus memberikan rasa aman pada seluruh karyawan occupational diseases, while providing a sense of security to dan semua orang di lingkungan perusahaan. all employees and each individual within the Company. K3 diterapkan melalui pedoman K3, safety talk rutin, OHS is implemented through OHS guidelines, routine safety serta Astra Green Behavior (Behavior Based Safety) yang talk, and Astra Green Behavior (Behavior Based Safety) menekankan pada pencatatan, analisis, dan antisipasi which emphasizes the recording, analysis, and anticipation perilaku berisiko yang secara konsisten diimplementasikan di of risky behavior that are consistently implemented in Astra Grup Astra. Dengan penerapan Astra Green Behavior, semua Group. With the implementation of Astra Green Behavior, orang di Grup Astra terlibat dalam upaya pencegahan At-Risk each individual in Astra Group is involved in preventing At- Behavior sehingga mencegah terjadinya kecelakaan. Risk Behavior to prevent accidents. Pada tahun 2019, terdapat peningkatan jumlah kecelakaan In 2019, there is an increase in workplace accident which kerja, di mana sebagian besar kecelakaan tersebut berasal mostly were caused by a contractor-related accident. dari kontraktor. Oleh karena itu, ke depannya Astra akan Therefore, Astra will further enhance OHS Management lebih memperkuat sistem manajemen K3 untuk kontraktor system for contractors through the Astra Green Contractor melalui Astra Green Contractor, Sistem Manajemen K3 implementation, an OHS Management System which aims yang bertujuan untuk meningkatkan kinerja Keselamatan to improve Safety and Occupational Health performance dan Kesehatan Kerja melalui pengelolaan K3 kontraktor through integrated contractor management. In addition, yang terintegrasi. Selain itu, dilakukan juga diskusi untuk discussions were also held by Astra OHS experts to membahas kejadian kecelakaan kerja oleh para ahli K3 obtain lessons and suggestions for improvements to OHS di Astra untuk memperoleh pembelajaran serta saran management in the Astra Group. perbaikan terhadap pengelolaan K3 di Grup Astra. Laporan Keberlanjutan 2019 Sustainability Report ASTRA

70 Public Contribution Roadmap Public Contribution Roadmap Statistik Insiden Grup Astra Incident Statistics at Astra Group [403-2] 11 141* 135* 522 34 10* 115 30 336 311 24 4 Kebakaran Fire 2019 2018 2017 Kecelakaan Fatal Kecelakaan Berat Kecelakaan Ringan Fatal Accident Major Accident Minor Accident * Ada penambahan data instalasi untuk kecelakaan fatal tahun 2018 dan kecelakaan berat tahun 2017 & 2018 There is an additional installation data for fatality accident in 2018 and major accident in 2017 & 2018 STUDI KASUS | CASE STUDY Integrasi Program Keselamatan Kerja Pertambangan Integration of Mining Occupational Safety Programs PT Asmin Bara Bronang melakukan integrasi program PT Asmin Bara Bronang has integrated mining work safety keselamatan kerja pertambangan yang bertujuan untuk programs aimed for reducing the number/frequency of menurunkan angka/frekuensi kejadian kecelakaan lalu traffic accidents in the coal transport production unit in lintas unit produksi pengangkut batu bara di area jalan the hauling road area of 66 km (JAB) which is shared by angkut sepanjang 66 km (JAB) yang dipergunakan partner companies from PT Asmin Bara Bronang. secara bersama oleh banyak perusahaan rekanan dari PT Asmin Bara Bronang. Beberapa contoh program yang dilakukan adalah The programs include the creation and standardization pembuatan dan standardisasi sistem keselamatan, of safety systems, training for all levels, inspection, and pelatihan berjenjang, inspeksi, dan pemasangan alat installation of safety support equipment. pendukung keselamatan kerja. Melalui implementasi program ini terjadi peningkatan With the implementation of the program, the Company kepedulian pengawas unit produksi pengangkut batu noted an improvement in the concerns of the supervisor bara diikuti juga dengan meningkatnya kesadaran semua of the coal transport production unit followed by operator unit produksi batu bara dalam pemenuhan an increase in awareness and compliance of all coal dan pelaksanaan standar operasi aman kegiatan production unit operators in fulfilling and implementing pengangkutan batu bara. safe work standards for coal transportation activities. Dengan meningkatnya kepedulian pengawas dan The increasing concern of supervisors and awareness of kesadaran operator berdampak terhadap penurunan operator has resulted in a 17% decrease in the frequency frekuensi kejadian kecelakaan lalu lintas di area JAB of traffic accidents in the JAB area (in 2018 there were 12 sebesar 17% (di tahun 2018 12 kejadian turun menjadi 10 incidents, decreasing to 10 incidents in 2019), downtime kejadian di tahun 2019), downtime unit turun 19% (4.218 unit decreased by 19% (4,218 hour - 29,692 ton - USD jam - 29.692 ton - USD1.929.995) dan biaya perbaikan 1,929,995) and the cost of equipment damage repairs kerusakan alat turun 71% dari tahun 2018 sebesar Rp1,5 decreased by 71% from Rp1.5 billion in 2018, even though miliar walaupun kenaikan kepadatan lalu lintas (traffic the increase in traffic density of JAB by 9% compared to density) JAB sebesar 9% dibandingkan tahun 2018. 2018. ASTRA Laporan Keberlanjutan 2019 Sustainability Report

Introduction 71 Portfolio Roadmap People Roadmap Public Contribution Roadmap Supporting Data & Information STUDI KASUS | CASE STUDY Melotot Sehat di United Tractors Melotot Sehat in United Tractors Melotot Sehat adalah program kesehatan kerja Melotot Sehat is PT United Tractors Tbk’s occupational PT United Tractors Tbk yang bertujuan untuk memonitor health program, which aims to monitor the pelaksanaan upaya kesehatan kerja yang melibatkan implementation of occupational health efforts involving seluruh karyawan di seluruh area kerja. Program all employees in all work areas. This program includes ini meliputi upaya preventif, promotif, kuratif dan preventive, promotive, curative, and rehabilitative rehabilitatif. Beberapa kegiatan yang termasuk dalam efforts. Some of the activities included in the Melotot program Melotot Sehat: General Check-Up (GCU), Sehat program: General Check-Up (GCU), socialization sosialisasi melalui POJOK & INSPEKSI SEHAT, program through POJOK & INSPEKSI SEHAT, routine physical kesehatan fisik rutin melalui UT BERGERAK, serta health programs through UT BERGERAK, as well as the implementasi POLIKLINIK UT. Pojok & Inspeksi Sehat implementation of the UT POLYCLINIC. Pojok & Inspeksi adalah kegiatan sosialisasi dan pemeriksaan kesehatan Sehat is a routine socialization and health check to all yang dilakukan secara rutin kepada seluruh karyawan. employee. Whereas UT BERGERAK is a health program Sedangkan UT BERGERAK adalah program kesehatan that encourage all employee to be active and moves yang mengajak seluruh karyawan untuk bergerak toward a healthy lifestyle such as daily exercise, healthy dengan perubahan pola hidup seperti olahraga rutin, lunch menu, and health commitment. makan siang sehat dan evaluasi komitmen. Hasil dan dampak dari program kesehatan di tahun The results and impacts of the health program in 2019 2019 adalah penurunan angka hasil GCU karyawan pada include a decrease in the number of GCU results of 5 penyakit tertinggi (termasuk kolesterol tinggi) dan employees in the 5 highest diseases (including high penurunan angka kunjungan poliklinik, pengobatan cholesterol) and a decrease in the number of polyclinic karyawan dan rawat inap. Secara keseluruhan, program visits, employee treatment, and hospitalization. In ini dapat menurunkan masalah kesehatan kerja pekerja general, this program can reduce employees occupational sebanyak 21,6%. health-related issues by 21.6%. Laporan Keberlanjutan 2019 Sustainability Report ASTRA

72 IMPLEMENTATION OF SUSTAINABLE CONSUMPTION AND PRODUCTION Public Contribution Roadmap In order to support the achievement of SDGs, Astra Group Public Contribution Roadmap adopts Sustainable Consumption and Production (SCP) in its production and operational processes. In 2019, Astra PENERAPAN SUSTAINABLE CONSUMPTION AND set a target of decreasing the intensity of natural resource PRODUCTION consumption by 2.5% per unit of product compared to prior year. Dalam rangka mendukung pencapaian SDGs, Grup Astra menerapkan Sustainable Consumption and Production Astra conducted initiatives to improve the efficient (SCP) pada proses produksi dan operasional. Pada tahun consumption of natural resources, to eliminate waste, and 2019, Astra menetapkan target penurunan intensitas to reduce waste from business activities, which represents penggunaan sumber daya alam sebesar 2,5% per satuan the adoption of SDGs 12 - Responsible Consumption and produk dibandingkan dengan tahun sebelumnya. Production. Astra melakukan inisiatif untuk meningkatkan efisiensi penggunaan sumber daya alam, menghilangkan pemborosan, dan mengurangi limbah dari kegiatan usaha, dan ini merupakan penerapan SDGs 12 – Konsumsi dan Produksi yang Bertanggung Jawab. Kinerja Konservasi Sumber Daya Alam dan Pencegahan Pencemaran Performance of Natural Resource Conservation and Pollution Prevention [301-1] [302-1] [303-1] Penggunaan Air Penggunaan Pelumas Penggunaan Listrik Penggunaan Solar (x 106 m3) (x 103 m3) (x105 MWh) (x105 m3) Water Consumption Lubricant Consumption Electricity Consumption Diesel Fuel Consumption (x 106 m3) (x 103 m3) (x105 MWh) (x105 m3) 47 25* 26 17 14 44 13 20 13 26 10 11 2017 2018 2019 2017 2018 2019 2017 2018 2019 2017 2018 2019 Penggunaan Bensin (x103 m3) Penggunaan Gas Alam (x107 m3) Penggunaan LPG (x104 Ton) Gasoline Consumption (x103 m3) Natural Gas Consumption (x107 m3) LPG Consumption (x104 Tonnes) 5 7 11 3* 4.7 6 2.5 4.2 4.6 2017 2018 2019 2017 2018 2019 2017 2018 2019 Laporan Keberlanjutan 2019 Sustainability Report * Terdapat perubahan data 2018 untuk penggunaan pelumas dan pengunaan bensin akibat perubahan data instalasi. There are changes for 2018 of lubricant and gasoline consumption due to an update of installation data. ASTRA

Introduction 73 Portfolio Roadmap People Roadmap Public Contribution Roadmap Supporting Data & Information Total Limbah berdasarkan Jenisnya Total Waste by Type [306-2] Cair B3 Cair Non-B3 Padat B3 Padat Non-B3 (x104 m3) (x106 m3) (x105 Ton) Hazardous & Toxic Liquid Non Hazardous & Toxic Liquid Hazardous & Toxic Solid (x104 Ton) (x104 m3) (x106 m3) (x105 Ton) Non Hazardous & Toxic Solid (x104 Ton) 6.2 10.9 10.6 1.20 9.4 1.11 1.09 4.13 4.04 4.8 4.9 3.57 2017 2018 2019 2017 2018 2019 2017 2018 2019 2017 2018 2019 Intensitas Penggunaan Sumber Daya Alam dan Intensitas Emisi Limbah Intensity of Natural Resources Consumption and Intensity of Waste Generation [302-4] [305-5] Intensitas Pemakaian Air Intensitas Penggunaan Pelumas Intensitas GRK Intensitas Konsumsi Energi (m3/Produk) (Liter/Produk) (Ton CInOte2nEskituyivalen/Product) (Gigajoule/Produk) Water Consumption Intensity Lubricant Consumption Intensity GHG Energy Consumption Intensity (m3/Product) (Litre/Product) (Gigajoule/Product) (Tonne CO2 Equivalent/Product) 3.3% 11.4% 3.5% 3.5% Rata-Rata Penurunan intensitas Rata- rata penurunan intensitas Rata-rata penurunan intensitas Gas Rata-rata penurunan intensitas pemakaian air per produk 2018-2019 konsumsi pelumas per produk 2018- Rumah Kaca 2018-2019 Konsumsi Energi 2018-2019 Average Reduction of water 2019 Average reduction of Green House Average reduction of energy consumption intensity per product Average reduction of lubricant Gases emission intensity per product consumption intensity per product 2018-2019 consumption intensity per product 2018-2019 2018-2019 2018-2019 Intensitas Limbah Cair B3 Intensitas Limbah Padat B3 Intensitas Limbah Padat Non B3 (Liter/Produk) Intensitas Limbah Cair Non-B3 Intensity of Hazardous & Toxic (Liter/Produk) (Kg/Produk) (Kg/Produk) Liquid Waste (Litre/Product) Intensity of Non Hazardous & Intensity of Hazardous & Toxic Intensity of Non Hazardous & Toxic Liquid (Litre/Product) Solid Waste (Kg/Product) Toxic Solid (Kg/Product) 10.5% 2.6% 10.4% 9.6% Rata-rata penurunan limbah cair B3 Rata-rata penurunan limbah cair Non Rata-rata penurunan limbah padat B3 Rata-rata Penurunan limbah padat per produk 2018-2019 B3 per produk 2018-2019 per produk 2018-2019 Non B3 per produk 2018-2019 Average reduction of Hazardous Average reduction of Non-Hazardous Average reduction of Hazardous & Average Reduction of Non-Hazardous & Toxic Liquid Waste per product & Non-Toxic Liquid Waste per product Toxic Solid Waste per product & Non-Toxic Solid Waste per product 2018-2019 2018-2019 2018-2019 2018-2019 Catatan | Note B3 = Bahan Berbahaya dan Beracun | Hazardous and Toxic Material Laporan Keberlanjutan 2019 Sustainability Report ASTRA

74 Public Contribution Roadmap Public Contribution Roadmap STUDI KASUS | CASE STUDY Memulai Pengemasan yang Bertanggung Jawab Initiation of Responsible Packaging Setiap tahun Service Parts Logistic Division – PT Toyota Each year, the Service Parts Logistics Division - PT Toyota Astra Motor (TAM) mendistribusikan lebih dari 7,5 juta Astra Motor (TAM) distributes more than 7.5 million spare suku cadang ke lebih dari 1.700 dealer dan toko suku parts to more than 1,700 dealers and spare parts stores cadang di seluruh Indonesia. Dalam setahun diestimasi throughout Indonesia. Within a year, it is estimated that lebih dari 4.000 m3 sampah kemasan suku cadang more than 4,000 m3 of the spare parts packaging after the tersebut setelah produknya dimanfaatkan. product is utilized. Pada 2019, TAM melibatkan 130 pemasok dalam Program In 2019, TAM involved 130 suppliers in the Packaging Packaging Innovation untuk melalukan inovasi dan Innovation Program to conduct innovation and pengembangan kemasan untuk mengurangi timbulan development of packaging in order to reduce the sampah kemasan. Di akhir program, efisiensi yang generation of packaging waste. At the end of the diperoleh setara dengan pengurangan biaya sebesar program, the efficiency was equivalent to a cost reduction Rp491 juta, mencegah penebangan 312 pohon dan of Rp491 million, preventing the logging of 312 trees, and mengurangi 9,4 ton sampah setiap tahun. reducing 9.4 tons of waste annually. ASTRA Laporan Keberlanjutan 2019 Sustainability Report

Introduction 75 Portfolio Roadmap People Roadmap Public Contribution Roadmap Supporting Data & Information KONSERVASI ENERGI ENERGY CONSERVATION Sebagian besar instalasi Astra merupakan industri The majority of Astra installations are manufacturing manufaktur yang menggunakan energi dalam operasinya. industries that consume energy in their operations. Energy Upaya efisiensi energi sangat penting dilakukan karena efficiency efforts play a very important role since they are berkaitan erat dengan biaya. Selain itu pengurangan closely related to costs. In addition, the reduction in energy pemakaian energi merupakan kontribusi pada pencapaian use contributes to the achievement of SDGs 13 - Climate SDGs 13 – Aksi Iklim sebagai akibat dari penurunan emisi Action as a result of reducing GHG emissions resulting from Gas Rumah Kaca hasil dari efisiensi energi. energy efficiency. Astra menerapkan Astra Green Energy (AGEn) dalam Astra implements Astra Green Energy (AGEn) in its energy program konservasi energi yang meliputi program conservation program which includes an efficiency program efisiensi dan penerapan teknologi hemat energi. Melalui and the adoption of energy-saving technologies. Through inisiatif konservasi energi yang terstruktur, Astra mampu structured energy conservation initiatives, Astra has been meningkatkan efisiensi, menurunkan biaya, dan mengurangi able to improve efficiency, reduce costs and reduce GHG emisi Gas Rumah Kaca. emissions. AGEn disusun berdasarkan ISO 50001 – Energy Management AGEn is prepared based on ISO 50001 - Energy Management System dan ISO 50002 – Energy Audit untuk pedoman System and ISO 50002 – Energy Audit to guide the pelaksanaan konservasi energi. Penerapannya dilakukan implementation of energy conservation. It is adopted with dengan implementasi program dan asesmen. the implementation of programs and assessments. Hasil Capaian Astra Green Energy 2019 1,252 320 Key Result Astra Green Energy 2019 [302-3] [302-4] [305-5] 4,078 0.71 2,672 835 218 408 125 0.68 1,549 0.66 2017 2018 2019 Total Penghematan 2017 2018 2019 Energi (terajoule) 2017 2018 2019 2017 2018 2019 Total Energy Saving (Tho(uRsiabnuPdCeTOoTno2nunRrCuneOnde2auCEncOktCiu2oEOinvq2aulievna)lent) Intensitas Konsumsi Energi Nilai Penghematan (Gigajoule/Produk) (terajoule) (miliar rupiah) Energy Consumption Intensity Equivalent Savings (Gigajoule/Product) (billion rupiah) Laporan Keberlanjutan 2019 Sustainability Report ASTRA

76 Public Contribution Roadmap Public Contribution Roadmap STUDI KASUS | CASE STUDY Implementasi Co-Generation System Co-Generation System Implementation Energy Saving Activity (ESA) di lingkungan PT Denso Energy Saving Activity (ESA) at PT Denso Indonesia Indonesia (Denso) telah menjadi topik yang sangat (Denso) has become a highly developed topic in the last 5 berkembang dalam 5 tahun terakhir. Denso yang years. Denso, ultimately held by its parent company Denso memiliki induk Denso Global Corporation di Jepang Global Corporation in Japan, is committed to achieving berkomitmen untuk mencapai energy half (penurunan energy half (50% reduction in carbon emissions) in the emisi karbon sebesar 50%) pada program jangka panjang long-term program launched from 2012 to 2025 through yang dicanangkan mulai tahun 2012 sampai dengan 2025 the theme of “Provision The Future.” In accordance melalui tema “Provision The Future.” Sesuai dengan with this theme, Denso has made ESA as one of the real tema tersebut, Denso menjadikan ESA sebagai salah steps to company’s energy efficiency and move towards satu langkah nyata untuk efisiensi energi perusahaan a Green Company for the sustainability of the company dan menuju Green Company demi keberlangsungan and the resources that support the company’s activities. perusahaan dan sumber daya yang menunjang kegiatan perusahaan itu sendiri. Dalam mencapai tujuan jangka panjang tersebut, Denso To achieve such goal Denso has implemented a program telah menjalankan banyak program yang memiliki that creates a very significant impact on carbon reduction, dampak sangat signifikan pada penurunan karbon. Salah namely the Co-Generation System (CGS), where the system satunya yaitu Co-Generation System, selanjutnya disebut uses natural gas energy sources to generate electricity sebagai CGS, di mana sistem tersebut menggunakan and generate chillers with parallel operation methods on sumber energi natural gas untuk menghasilkan listrik dan a medium voltage grid. CGS has been built in Denso Fajar membangkitkan chiller dengan metode operasi paralel Plant from November 2018 until July 2019 and can reduce pada grid medium voltage. CGS sudah dibangun di Denso carbon emissions up to 7,000 tonne CO2 equivalent per Fajar Plant sejak bulan November 2018 sampai dengan Juli annum (33%). In addition, CGS also has the benefit of 2019 & dapat mengurangi emisi karbon sampai dengan reducing energy costs by up to 19% and increasing self- 7.000 ton CO2 ekuivalen per tahun (33%). Selain itu, CGS sufficiency power at the Denso Fajar Plant by up to 57%. juga memiliki manfaat untuk mengurangi biaya energi sampai dengan 19% dan meningkatkan ketahanan energi mandiri di Pabrik Denso Fajar sampai dengan 57%. ASTRA Laporan Keberlanjutan 2019 Sustainability Report

Introduction 77 Portfolio Roadmap People Roadmap Public Contribution Roadmap Supporting Data & Information Tanggung Jawab Sosial Social Responsibility Strategi penerapan tanggung jawab sosial dilakukan The strategy for implementing social responsibility is based berdasarkan Public Contribution Roadmap, untuk on the Public Contribution Roadmap, to ensure long-term memastikan manfaat jangka panjang dan sejalan dengan benefits which aligns with Astra’s business strategy.[103] strategi bisnis Astra. [103] The implementation of Public Contribution Roadmap aims Pelaksanaan Public Contribution Roadmap bertujuan untuk to provide benefits to the community and the environment memberikan manfaat bagi masyarakat dan lingkungan surrounding the installation, while implementing the first sekitar instalasi, sekaligus menerapkan butir pertama filosofi point of the philosophy of Catur Dharma Astra, which is “to Catur Dharma Astra, yaitu “Menjadi Milik yang Bermanfaat be an Asset to the Nation.” bagi Bangsa dan Negara.” 4 Pilar | Pillars 1 3 2 4 Public Contribution Roadmap ASTRA FRIENDLY COMPANY (AFC) ASTRA FRIENDLY COMPANY (AFC) Astra Friendly Company (AFC) merupakan pedoman sekaligus Astra Friendly Company (AFC) serves as a guideline as well metode asesmen Grup dalam pelaksanaan tanggung jawab as a Group assessment method for implementing corporate sosial perusahaan terhadap seluruh pemangku kepentingan social responsibility to all stakeholders (government, (pemerintah, karyawan, pelanggan, masyarakat, pemasok, employee, customer, society, supplier, environment, and lingkungan hidup, dan pemegang saham). AFC disusun shareholder). The AFC is prepared by referring to various dengan referensi dari berbagai standar baik nasional national and international standards for corporate social maupun internasional di bidang tanggung jawab sosial (CSR) responsibility (CSR) and consists of: management systems dan terdiri dari: sistem manajemen (value, mindset, dan (value, mindset, and behavior), implementation of the 4 behavior), implementasi program 4 pilar CSR Astra, persepsi pillars of Astra’s CSR, public perceptions, and donations. masyarakat, dan donasi. [103] [103] Grup Astra menerapkan program kerja CSR secara sistematis Astra Group implements CSR work programs systematically melalui panduan AFC dengan mempertimbangkan pemenuhan by referring to AFC guidelines and considering fulfillment hak-hak pemangku kepentingan. Penilaian penerapan AFC for the rights of stakeholders. The implementation of AFC is dilakukan melalui pelaksanaan audit AFC pada instalasi Astra. evaluated through AFC audits of Astra installations. Hasil Penilaian AFC | AFC Assessment Results [414-1] 03 24 57 49 51 123 137 151 343 353 354 133 177 163 2017 2018 2019 Bintang 5 | 5 Star Bintang 3 | 3 Star Bintang 4 | 4 Star Bintang 2 | 2 Star Bintang 1 | 1 Star Laporan Keberlanjutan 2019 Sustainability Report ASTRA

78 Public Contribution Roadmap Public Contribution Roadmap Astra Untuk Indonesia Sehat difokuskan pada program Astra Untuk Indonesia Sehat focuses on maternal, adolescent kesehatan ibu, remaja dan anak serta akses layanan and child health programs and access to health services for kesehatan bagi lapisan masyarakat prasejahtera. the underprivileged. The program is primarily intended to Program ini terutama ditujukan untuk mendukung support SDGs 3 - Good Health and Wellbeing, particularly SDGs 3 – Kesehatan dan Kesejahteraan yang Baik, terutama toddler health, prevention of infectious and non-infectious kesehatan balita, pencegahan penyakit menular dan tidak diseases, better access to health services and SDGs 2 - No menular, peningkatan akses layanan kesehatan serta Hunger, particularly on targets relating to malnutrition. SDGs 2 – Mengakhiri Kelaparan terutama pada target yang [413-1] berkenaan dengan malnutrisi. [413-1] Astra Untuk Indonesia Sehat activities include the assistance Kegiatan Astra Untuk Indonesia Sehat meliputi and training of Integrated Healthcare Post (Posyandu) - pendampingan dan pelatihan kader Pos Pelayanan Terpadu cadres for an upgrade to the level of Posyandu Mandiri, (Posyandu) untuk ditingkatkan menuju Posyandu Mandiri, interventions against malnutrition cases, blood donor intervensi terhadap kasus gizi buruk, kegiatan donor darah activities and healthy life campaigns and delivery of health hingga kampanye aksi hidup sehat dan penyerahan bantuan assistance to various regions in Indonesia. kesehatan ke berbagai daerah di Indonesia. In 2019, there are 2 new innovations in the health pillar. The Pada tahun 2019, terdapat 2 inovasi baru Astra dalam first innovation is the development of digital monitoring pilar kesehatan. Inovasi pertama adalah pembentukan system for integrated healthcare post (iPosyandu). With this sistem monitoring posyandu digital (iPosyandu). Melalui system, the development status of each fostered Posyandu sistem ini, status perkembangan posyandu binaan Astra can be monitored in realtime with an application. The dapat dipantau secara langsung melalui aplikasi. Inovasi second innovation is the activation of youth cadres trough kedua adalah aktivasi kader remaja melalui program Aksi the Astra Youth Solidarity Health Action (AORTA) program. Solidaritas Remaja Kesehatan Astra (AORTA). Melalui With AORTA, Astra developed youth cadres to campaign program AORTA, Astra mengembangkan kader remaja health issues to other teenagers. untuk dapat memberikan edukasi terkait isu-isu kesehatan pada remaja-remaja lainnya. 2,113 307 8,856 501 Posyandu iPosyandu Orang Orang Integrated Healthcare Digital Integrated Person Person Healthcare Post Post Kader Kesehatan Kader Remaja Posyandu Digital Community-based AORTA Posyandu Binaan Digital Integrated Fostered Health Cadre AORTA Youth Integrated Healthcare Post Cadre Healthcare Post ASTRA Laporan Keberlanjutan 2019 Sustainability Report

Introduction 79 Portfolio Roadmap People Roadmap Public Contribution Roadmap Supporting Data & Information iPosyandu & AORTA (Aksi Solidaritas Remaja Kesehatan Astra) iPosyandu & AORTA (Aksi Solidaritas Remaja Kesehatan Astra) Astra bersama Fakultas Kedokteran Universitas Astra with the Faculty of Medicine at Padjajaran University Padjajaran mengembangkan aplikasi iPosyandu yang developed the iPosyandu application that can facilitate dapat memudahkan kegiatan Ibu-ibu Kader Posyandu. the activities of Integrated Healthcare Post (Posyandu) Aplikasi yang bekerja secara daring ini dapat memotong Cadres. This online application can cut the length of panjangnya pekerjaan Kader dalam pencatatan sampai Cadre’ works in recording the data and reporting to the pelaporan ke Puskesmas dengan cara membentuk Puskesmas by forming a graph following the government grafik sesuai dengan format KMS (Kartu Menuju Sehat). standards. This application can be used to monitor the Aplikasi ini sudah dapat digunakan untuk memantau development of infants, toddlers and pregnant women perkembangan bayi, balita dan ibu hamil yang tercatat recorded at the Posyandu. During 2019, there were 307 di Posyandu. Selama tahun 2019, telah tercatat 307 Posyandu that actively using the iPosyandu application. Posyandu di berbagai wilayah yang aktif menggunakan aplikasi iPosyandu. Komitmen Astra di bidang Kesehatan, tidak hanya Astra’s commitment to health issues, not only focuses berfokus pada kesehatan ibu dan anak, kesehatan on maternal and child health, adolescent health is also remaja juga menjadi salah satu fokus program kesehatan one of the focuses of Astra’s health program. Through Astra. Melalui program AORTA (Aksi Solidaritas Remaja the AORTA (Aksi Solidaritas Remaja Kesehatan Astra) Kesehatan Astra), diharapkan pengetahuan dan program, it is expected that the knowledge and awareness kesadaran remaja dalam bidang kesehatan khususnya of adolescents in the field of health, especially related to terkait dengan kesehatan mental dan kesehatan mental health and reproductive health, can be improved. reproduksi dapat ditingkatkan. Kegiatan AORTA dilaksanakan di 3 daerah yaitu, Jakarta, AORTA activities are carried out in 3 regions, Jakarta, Bandung dan Belitung. Kegiatan ini melibatkan 501 Bandung and Belitung. This activity involved 501 youth kader remaja yang terdiri dari siswa/siswi SMA/SMK dari cadres consisting of high school / vocational high school wilayah masing-masing. Selain peningkatan pengetahuan students from their respective regions. In addition to mengenai kesehatan, para peserta juga dibekali increasing knowledge about health, the participants are tambahan ilmu dalam berorganisasi sehingga diharapkan also equipped with additional knowledge in organization para peserta kegiatan dapat aktif dalam melakukan skill so that the participants of the activity are expected perubahan di bidang kesehatan dan menjadi duta to be active in making changes in the health sector kesehatan serta influencer untuk mengajak masyarakat and become ambassadors of health and influencers to menjaga kesehatan di lingkungannya masing-masing encourage people to maintain health in their respective melalui program-program yang kreatif dan inovatif. environments through creative and innovative programs. Laporan Keberlanjutan 2019 Sustainability Report ASTRA

80 Public Contribution Roadmap Public Contribution Roadmap Pengembangan kualitas sumber daya manusia Indonesia Development of the quality of Indonesia’s human resources dilakukan melalui program Astra Untuk Indonesia Cerdas is done with the Astra Untuk Indonesia Cerdas program dengan pendekatan hardware, software dan brainware. conducted through hardware, software, and brainware Program ini dilaksanakan oleh Grup Astra dan yayasan- approach. The program is implemented by Astra Group and yayasan dalam bentuk peningkatan mutu sekolah (pelatihan its foundations in the form of school quality improvement guru, pengembangan kurikulum dan pengembangan (teacher training, curriculum development and life life skill), pemberian beasiswa, serta donasi sarana dan skill development), scholarships, as well as donations prasarana pendidikan untuk sekolah-sekolah terutama di of educational facilities and infrastructure for schools, sekitar instalasi Astra dan daerah pra sejahtera. particularly those located near Astra installations and pre- prosperous areas. Program pembinaan sekolah Astra yang sejalan dengan SDGs poin 4 dan 12 dilakukan pada seluruh tingkatan Astra school development program that in line with SDGs pendidikan dengan bekerja sama dengan pemerintah. points 4 and 12 is carried out at all levels of education in Pembinaan dimulai dari level PAUD (Pendidikan Anak Usia collaboration with the government. The development starts Dini) dengan inovasi berupa pembentukan Master Trainers from Early Childhood Education (PAUD) level with innovation Senyum Sahabat PAUD Astra. Untuk level pendidikan dasar in the form of the Master Trainers Senyum Sahabat PAUD dan menengah, Astra juga berfokus pada pembentukan Astra. For primary and secondary education levels, Astra HPAI (Himpunan Penggiat Adiwiyata Indonesia) yang also focuses on establishing Indonesian Adiwiyata Activist bertujuan untuk mengembangkan sekolah peduli & Association (HPAI) which aims to develop environmentally- berbudaya lingkungan. Inovasi di bidang vokasi yakni SMK friendly and cultured schools. Innovation in the vocational BISA yang memiliki program unggulan berupa magang field, namely SMK BISA has a flagship program in the form guru produktif serta asesmen Teaching Factory. [413-1] of productive teacher apprenticeship and Teaching Factory assessment. [413-1] Di luar pembinaan sekolah, Pilar Astra Untuk Indonesia Cerdas juga melaksanakan kampanye Keselamatan Berlalu Besides school development, Astra also carries out a Traffic lintas melalui program Indonesia Ayo Aman Berlalu Lintas Safety campaign through the Indonesia Ayo Aman Berlalu (IAABL). Pada tahun ini Astra memiliki program yang sejalan Lintas (IAABL) program. This year, Astra has a program that dengan program pemerintah yakni Millenial Road Safety is in line with the government program, Millennial Road yang berfokus pada pembentukan pelopor keselamatan Safety, which focuses on establishing a pioneer in traffic lalu lintas di universitas. Hal ini juga bertujuan untuk safety at the university. It also aims to support SDGs point mendukung SDGs poin 3 khususnya indikator penurunan 3 in particular, indicators of decreasing deaths and injuries kematian dan cidera akibat kecelakaan lalu lintas. due to traffic accidents. 20,212 55,220 262,135 Sekolah Binaan Astra Guru Binaan Beasiswa Astra Fostered Schools Fostered Teachers Scholarships 854 246 2,813 Pendidikan Anak Usia Dini Sekolah Adiwiyata SMK Binaan Early Childhood Education Adiwiyata Schools Fostered Vocational Schools 6,838 131,213 34,628,982 Pelopor IAABL Masyarakat Teredukasi IAABL Paparan Program IAABL IAABL Pioneer People Educated through IAABL People Exposed to IAABL Program ASTRA Laporan Keberlanjutan 2019 Sustainability Report

Introduction 81 Portfolio Roadmap People Roadmap Public Contribution Roadmap Supporting Data & Information STUDI KASUS | CASE STUDY Menciptakan Pendidikan Berwawasan Lingkungan melalui Pendidikan Lingkungan Kebun Sawit Creating Environmental Education through Palm Oil Environmental Education P3M (Program Pemberdayaan Pendidikan berMutu) adalah P3M (Quality Education Empowerment Program) is a program yang dilakukan PT Astra Agro Lestari Tbk (AAL) program implemented by PT Astra Agro Lestari Tbk (AAL) bersama 40 anak perusahaannya di Sumatera, Kalimantan along with 40 its subsidiaries in Sumatra, Kalimantan, and dan Sulawesi, di areal yang terletak dekat perkebunan. Sulawesi, in areas located near the plantations. In 2019, Pada 2019, terdapat 254 sekolah binaan dengan 3.528 guru there were 254 assisted schools with 3,528 teachers and dan lebih dari 55 ribu warga belajar untuk memperoleh more than 55 thousand residents who are learning to manfaat P3M. Selain itu, didirikan juga 315 Tempat benefit from P3M. Moreover, 315 Childcare Centers and Pengasuhan Anak dan 485 orang pengasuhnya. 485 caregivers were established. P3M mengintegrasikan keperluan kurikulum sekolah P3M integrates the school curriculum with the application dengan penerapan prinsip sekolah sehat dan berbudaya of the principles of healthy and environmentally lingkungan melalui kurikulum pendidikan lingkungan cultured schools through an environmental education kebun sawit yang bekerja sama dengan Dinas Pendidikan curriculum for oil palm plantations in collaboration with Riau, Kalimantan Tengah dan Sulawesi Barat. Kurikulum the government of Riau, Central Kalimantan and West ini merupakan materi muatan lokal yang diantaranya Sulawesi. This curriculum is a local content material which membahas pendidikan lingkungan hidup, keselamatan includes environmental education, traffic safety, and berlalu lintas, pengenalan lingkungan kebun sawit. introduction to the environment of palm oil plantations. Selain kurikulum, PT Astra Agro Lestari juga memberikan In addition to the curriculum, PT Astra Agro Lestari also bantuan sarana dan prasarana untuk meningkatkan provides facilities and infrastructure to improve the kualitas pendidikan serta pengembangan kapasitas quality of education and capacity building of Adiwiyata sekolah adiwiyata. Dengan upaya yang konsisten, schools. With consistent efforts, as many as 12 target sebanyak 12 sekolah binaan telah menyandang status schools have attained the National Adiwiyata status and Adiwiyata Nasional dan 3 sekolah mencapai Adiwiyata 3 schools achieved the Provincial Adiwiyata. Provinsi. Laporan Keberlanjutan 2019 Sustainability Report ASTRA

82 Public Contribution Roadmap Public Contribution Roadmap Astra Untuk Indonesia Hijau merupakan kegiatan Grup Astra Untuk Indonesia Hijau is an activity of Astra Group Astra untuk melakukan upaya konservasi lingkungan hidup. to conduct environmental conservation efforts. A healthy Menciptakan lingkungan yang sehat dan bersih bisa dicapai and clean environment can be achieved in conjunction with bersamaan dengan semangat konservasi dan perubahan the spirit of conservation and the changing paradigm of paradigma masyarakat untuk mengurangi pencemaran. the community to reduce pollution. Communities can also Masyarakat juga dapat dilibatkan dalam kegiatan mitigasi be involved in climate change mitigation and adaptation dan adaptasi perubahan iklim. Astra juga turut berkontribusi activities. Astra also contributes to the conservation of terhadap pelestarian keanekaragaman hayati Indonesia biodiversity with the Pranaraksa program (Conservation of melalui program Pranaraksa (Konservasi Tanaman Buah Endangered Local Fruits). On 2019, Astra has conserved 203 Langka). Pada tahun 2019, Astra telah melestarikan 203 species of endangered local fruits of Indonesia through 31 jenis tanaman buah langka Indonesia melalui 31 Pranaraksa Pranaraksa Center.[304-3] [413-1] Center. [304-3] [413-1] In addition, Astra cooperates with the West Java Environment Selain itu, Astra bekerja sama dengan Dinas Lingkungan Office in the area of conservation through the Ecovillage Hidup Jawa Barat di bidang konservasi kawasan melalui program. Ecovillage is an environmentally-friendly village program Ecovillage. Ecovillage adalah desa/kampung where the community is able to manage their environment berbudaya lingkungan di mana masyarakatnya mampu following the rules of sustainability including conservation, mengelola lingkungannya sesuai dengan kaidah responsible use and environmental recovery. In 2019, Astra keberlanjutan meliputi konservasi, pemanfaatan yang has developed 5 Ecovillages from upstream to downstream bertanggung jawab dan pemulihan lingkungan. Pada 2019, of the Citarum River. This supports the SDGs points 2, 11, 13, Astra telah mengembangkan 5 Ecovillage dari Hulu sampai 14, and 15. Hilir aliran Sungai Citarum. Hal ini mendukung SDGs untuk poin 2, 11, 13, 14, dan 15. Penanaman Pohon (Pohon) Trees Planting (Trees) 5,045,616 Titik Pranaraksa Pohon Mangrove Center Mangrove Trees Pranaraksa Center Point 1,451,388 31 Ruang Terbuka Hijau (Hektar) Pohon Buah Langka Green Open Endangered Fruit Trees Space (Hectare) 19,482 35,523 ASTRA Laporan Keberlanjutan 2019 Sustainability Report

Introduction 83 Portfolio Roadmap People Roadmap Public Contribution Roadmap Supporting Data & Information STUDI KASUS | CASE STUDY PROKLIM BERSAHABAT PROKLIM BERSAHABAT Sejak tahun 2016, PT Pamapersada Nusantara Site MTBU Since 2016, PT Pamapersada Nusantara Site MTBU menginisiasi Program Kampung Iklim yang Bersih, Sehat, has initiated a Clean, Healthy and Benefit-Friendly dan Tebar Manfaat (Proklim Bersahabat) di Desa Keban Climate Village Program (Proklim Bersahabat) at the Agung, Kecamatan Lawang Kidul, Kabupaten Muara Keban Agung Village, Lawang Kidul District, Muara Enim. Program ini melibatkan 2.776 anggota masyarakat Enim District. This program involved 2,776 community untuk melakukan kegiatan yang berkaitan adaptasi members with activities related to climate change dan mitigasi perubahan iklim serta diintegrasikan adaptation and mitigation that have been integrated dengan program 4 Pilar CSR Astra, yaitu Kesehatan, with the 4 pillars of Astra’s CSR program health, Pendidikan, Lingkungan dan Kewirausahaan. Untuk education, environmental, and entrepreneurship kegiatan adaptasi, dilakukan program pembentukan activities. For adaptation initiatives, establishment dan pengelolaan ruang terbuka hijau seluas 300 hektar. and management of open green area with an area Selain itu, dilakukan juga edukasi masyarakat terkait of 300 hectares was done. In addition, education for dampak perubahan iklim. Untuk kegiatan mitigasi the community regarding climate change impacts dilakukan melalui implementasi sistem pengolahan air were also done. Whereas for mitigative initiatives, hujan sebagai sumber air domestik. Pada 2019, Desa implementation of rainwater harvesting system was Keban Agung memperoleh apresiasi dari Kementerian done as source of domestic-use water. In 2019, Keban Lingkungan Hidup dan Kehutanan sebagai Proklim Agung Village received an appreciation from the Utama. Ministry of Environmental and Forestry as Proklim Utama. Laporan Keberlanjutan 2019 Sustainability Report ASTRA

84 Public Contribution Roadmap Public Contribution Roadmap Astra Untuk Indonesia Kreatif adalah program Astra Untuk Indonesia Kreatif is an independent kewirausahaan mandiri bagi masyarakat melalui pembinaan entrepreneurship program for the community through the dan pemberdayaan Usaha Mikro Kecil dan Menengah fostering and empowerment of Micro, Small and Medium (UMKM) melalui pelatihan, perluasan jaringan pemasaran, Enterprises (MSMEs) through training, marketing network bantuan modal, dan bantuan alat kerja. [413-1] expansion, financing, and technology donations.[413-1] Astra Untuk Indonesia Kreatif telah dikembangkan menjadi Astra Untuk Indonesia Kreatif has been developed into Creating Shared Value melalui pengembangan UMKM yang Creating Shared Value through the development of MSMEs berhubungan dengan kegiatan produksi Grup Astra untuk related to Astra Group production activities to be developed dikembangkan menjadi pemasok barang dan jasa. Kegiatan into suppliers of goods and services. This activity has been ini telah dilakukan secara terintegrasi, melibatkan Yayasan conducted in an integrated manner, involving Yayasan Dharma Bhakti Astra (YDBA), Astra Mitra Ventura, dan Dharma Bhakti Astra (YDBA), Astra Mitra Ventura, and Astra Grup Astra. Shared Value dari program ini adalah manfaat Group. The shared value of this program is the benefit of kemandirian UMKM dan perluasan rantai pasokan usaha MSME independence and the expansion of Astra’s business Astra. supply chain. Astra Untuk Indonesia Kreatif juga menyelenggarakan Astra Untuk Indonesia Kreatif also organizes MSMEs kegiatan UMKM melalui pembinaan usaha kecil di kawasan activities through the fostering of small businesses in rural pedesaan, program Desa Sejahtera Astra, Asosiasi Pelaku areas, the Desa Sejahtera Astra program, the Association Usaha Kecil Binaan Astra (AKU BISA), Astra Disability of Astra-Fostered Small Businesses (AKU BISA), Astra Connection Program (ADCP) dan pengembangan usaha Disability Connection Program (ADCP) and youth business generasi muda melalui Astra Start-Up Challenge (ASC). Hingga development through the Astra Start-Up Challenge (ASC). 2019, telah berlangsung 3 batch ASC yang menghasilkan Until 2019, there have been 3 batches of ASC that have 75 Start-Up Binaan dari berbagai bidang serta membentuk produced 75 Start-Up from various fields and formed a komunitas yang bernama Astra Start-Up Community untuk community called the Astra Start-Up Community to increase meningkatkan jejaring sesama anggota. Keempat program networking among members. These 4 initiatives supports tersebut mendukung ketercapaian SDGs, khususnya tujuan 4, the achievements of SDGs, specifically goal number 4, 8, and 8, dan 9. 9. Masyarakat Penerima Program UMKM Binaan Entrepreneurship Programs Fostered MSME Beneficiaries 12,642 161,816 Penyandang Lembaga Start-Up Binaan Disabilitas Binaan Pengembangan Bisnis Fostered Start-Up Fostered Disabled Business Development Institutions 790 20 75 ASTRA Laporan Keberlanjutan 2019 Sustainability Report

Introduction 85 Portfolio Roadmap People Roadmap Public Contribution Roadmap Supporting Data & Information STUDI KASUS | CASE STUDY Honda Youthpreneur Honda Youthpreneur Kontribusi di bidang pendidikan tidak berhenti di sekolah, Contributions in the field of education do not stop itulah yang dilakukan PT Astra Honda Motor (AHM) at school, that is what PT Astra Honda Motor (AHM) melalui Program Astra Honda Youthpreneurship Program has done through the Astra Honda Youthpreneurship (AHYPP). Di sini, AHM membantu lulusan dari SMK Program (AHYPP). In this program, AHM assists graduates Binaannya yang memulai kegiatan wirausaha bengkel of their Assisted Vocational Schools launching motorbike sepeda motor. Mereka memperoleh pendampingan workshop entrepreneurial activities. They get intensive intensif untuk mengembangkan usaha bengkel yang assistance to develop the workshop business that they telah dirintis. AHYPP telah diselenggarakan dua kali, initiated. The AHYPP has been held twice, in 2017 for 20 pada 2017 kepada 20 peserta dan pada 2019 kembali participants it was also held in 2019 for 20 participants diselenggarakan untuk 20 peserta dari 16 provinsi yang from 16 provinces throughout the islands of Sumatra, tersebar dari pulau Sumatera, Jawa, Bali, Kalimantan dan Java, Bali, Kalimantan, and Sulawesi. Sulawesi. Para peserta AHYPP ini mendapatkan paket pelatihan The AHYPP participants received basic training packages, dasar, pelatihan lanjutan, bantuan peralatan, bantuan advanced training packages, equipment support, renovasi bengkel, pinjaman modal tanpa bunga, dan workshop renovation assistance, interest-free capital mentoring serta pendampingan intensif dari AHM. Bagi loans, also mentoring and intensive assistance from AHM. penerima program, AHYPP ini memberikan dampak yang For program recipients, AHYPP has a considerable impact cukup besar dalam memajukan bengkelnya. Hal tersebut in developing the workshop. This can be seen in the bisa dilihat pada kenaikan pendapatan (omzet) pemilik increase in revenue of the workshop owner after joining bengkel setelah mengikuti program AHYPP ini. Tercatat the AHYPP program. It was recorded a 20% increase in the 20% peningkatan rata-rata pendapatan pelaku usaha average income of fostered workshop business operators. bengkel binaan. Laporan Keberlanjutan 2019 Sustainability Report ASTRA

86 Public Contribution Roadmap Public Contribution Roadmap KAMPUNG BERSERI ASTRA DAN KAMPUNG BERSERI ASTRA AND DESA SEJAHTERA ASTRA DESA SEJAHTERA ASTRA Kampung Berseri Astra adalah program pengembangan Kampung Berseri Astra is a community-based community masyarakat berbasiskan komunitas yang mengintegrasikan development program integrating the 4 pillars of Astra’s 4 pilar CSR Astra di satu kampung. Visi program ini adalah CSR programs in one village community. The vision of this mewujudkan wilayah yang bersih, sehat, cerdas dan program is to create a clean, healthy, smart and productive produktif. Terdapat sistem tahapan untuk KBA, mulai dari area. KBA implements staging system, starting from Bintang Bintang 1 hingga Bintang 5. Apabila sebuah KBA telah 1 (one star) to Bintang 5 (five star). When a KBA has reach mencapai Bintang 5, maka KBA tersebut dinilai sebagai Bintang 5, the KBA is deemed to be independent. At 2019 kampung yang mandiri. Pada tahun 2019 Astra membina Astra has fostered 87 KBA in 34 provinces in Indonesia, in 87 KBA di 34 provinsi di Indonesia, di mana 4 KBA telah which 4 KBA had achieve 5-star status. mencapai tahap Bintang 5. Further development of KBA is Desa Sejahtera Astra (DSA) Pengembangan lebih lanjut KBA adalah Desa Sejahtera in collaboration with the central government, regional Astra (DSA) yang bekerja sama dengan pemerintah pusat, governments, universities, start-ups, boarding schools, pemerintah daerah, universitas, start-up, pondok pesantren, communities, and village communities in the development komunitas, serta masyarakat desa dalam pengembangan of rural economy based on local resources. DSA program ekonomi pedesaan berbasiskan sumber daya lokal. Dalam provides fostered assistance for villages, ranging from program DSA terdapat pendampingan bagi masyarakat training, infrastructure assistance, strengthening villages desa, mulai dari pelatihan, bantuan prasarana, penguatan economic organizations, to facilitating capital access and kelembagaan ekonomi desa, hingga memfasilitasi akses product marketing. Until 2019, from the fostering of 645 pemodalan dan pemasaran produk. Hingga 2019, melalui DSA in 125 regencies/cities, Astra has exposed the program pembinaan 645 DSA di 125 kabupaten/kota, Astra berhasil to 58,002 people, create 7,063 new workforce, and increase memaparkan program kepada 58.002 masyarakat, the average income by 36.89%. [413-1] menciptakan tenaga kerja baru sebesar 7.063 pekerja, serta meningkatkan pendapatan rata-rata sebesar 36,89%. [413-1] Sumatera Jawa Bali, Nusa Tenggara Kalimantan Sulawesi Maluku Papua Sumatra Java Bali, Nusa Tenggara Kalimantan Sulawesi Maluku Papua 11 46 4 16 6 2 2 KBA KBA KBA KBA KBA KBA KBA 93 297 128 DSA DSA 34 DSA 26 49 18 DSA DSA DSA DSA ASTRA Laporan Keberlanjutan 2019 Sustainability Report

Introduction 87 Portfolio Roadmap People Roadmap Public Contribution Roadmap Supporting Data & Information STUDI KASUS | CASE STUDY KBANNOVATION 2019 Apresiasi Inovasi Kampung Berseri Astra & Desa Sejahtera Astra Awards for Innovations in Kampung Berseri Astra & Desa Sejahtera Astra Sepanjang Tahun 2013 - 2019 ini Astra secara masif melaksanakan Throughout 2013 - 2019, Astra has been massively implementing program kontribusi sosial berkelanjutan Kampung Berseri Astra sustainable social contribution programs in Kampung Berseri (KBA) & Desa Sejahtera Astra (DSA). Program ini merupakan Astra (KBA) & Desa Sejahtera Astra (DSA). This program represents wujud komitmen Astra untuk menjalankan program kontribusi Astra’s commitment to run a sustainable social contribution sosial yang berkelanjutan sebagaimana tercantum dalam Filosofi program as stated in Astra’s Catur Dharma Philosophy which is a Catur Dharma Astra yaitu menjadi milik yang bermanfaat bagi to be an asset to the nation. bangsa dan negara. Sampai akhir Tahun 2019 ini jumlah KBA mencapai 87 kampung Until the end of 2019 KBA already reached 87 villages and DSA dan DSA berjumlah 645 desa yang tersebar di seluruh provinsi di reached 645 villages spread across all provinces in Indonesia. Indonesia. Banyaknya jumlah kampung dan desa binaan, turut A large number of fostered sub-villages and villages has also mendorong Astra untuk memberikan apresiasi kepada kampung encouraged Astra to extend its appreciation to the villages that dan desa yang sudah mengembangkan inovasi program selama had developed an innovative program for one year. The award is satu tahun. Apresiasi ini bertajuk KBANNOVATION 2019 , dengan titled KBANNOVATION 2019, with the theme of “Our Innovation, tema “Inovasi Kita, Inspirasi Negeri.” Tujuan dari pelaksanaan State Inspiration.” The purpose of this award is to enhance the apresiasi ini adalah meningkatkan kreativitas penggerak KBA & creativity of KBA & DSA pioneers, Astra Group and the Foundation DSA, Grup Astra dan Yayasan pembina untuk mengembangkan for the development of strategies, methods, and various matters strategi, metode, dan berbagai hal yang terkait dengan upaya related to efforts to improve the quality of fostered KBA and meningkatkan kualitas KBA dan DSA binaan. Selain itu dengan DSA. In addition, this award is expected to inspire KBA & DSA adanya apresiasi ini diharapkan mampu menginspirasi KBA under the guidance of Astra Group and other Foundations to & DSA binaan Grup Astra dan Yayasan lainnya untuk terus continue to improve the quality of program management. meningkatkan kualitas pengelolaan program. Juri-juri dalam penilaian KBANNOVATION 2019 ini terdiri The judges in the 2019 KBANNOVATION assessment comprise dari berbagai kementerian & lembaga baik nasional maupun various ministries & institutions from national and international. internasional. Pada penjurian tahap final, para penggerak In the final stage of judging, the KBA/DSA pioneers and dan pendamping KBA/DSA diberi kesempatan untuk assistants were given the opportunity to present their program mempresentasikan inovasi pengembangan program di hadapan development innovations directly to the judges. para juri secara langsung. Pemenang Apresiasi KBANNOVATION 2019 adalah: The winners of 2019 KBANNOVATION Awards are: Kategori KBA | KBA Category Kategori DSA | DSA Category 1Juara KBA Dasan Cermen binaan 1Juara DSA Sukoharjo Kendal Grup Astra Mataram 1st winner: DSA Sukoharjo Kendal 1st winner: KBA Dasan Cermen 2Juara DSA Beringin Mulya Indragiri Hilir Riau fostered by Astra Mataram Runner up: DSA Beringin Mulya Indragiri Hilir Riau 2Juara KBA Telaga Murni Bekasi binaan 3Juara DSA Ponpes Fathul Ulum Jombang PT Yutaka Manufacturing Indonesia Second runner up: DSA Ponpes Fathul Ulum Jombang Runner up: KBA Telaga Murni Bekasi fostered by PT Yutaka Manufacturing Indonesia 3Juara KBA Guyub Rukun Karawang binaan PT Astra Daihatsu Motor Second runner up: KBA Guyub Rukun Karawang fostered by PT Astra Daihatsu Motor Laporan Keberlanjutan 2019 Sustainability Report ASTRA

88 Public Contribution Roadmap Public Contribution Roadmap STUDI KASUS | CASE STUDY KBA MATARAM Agro Eduwisata di KBA Dasan Cermen Mataram, Nusa Tenggara Barat Agro Edutourism at KBA Dasan Cermen Mataram, West Nusa Tenggara Kampung Berseri Astra (KBA) Dasan Cermen diresmikan Kampung Berseri Astra (KBA) Dasan Cermen was pada Tahun 2016, terletak di Kelurahan Dasan launched in 2016, located in Dasan Cermen Sub-District, Cermen, Kecamatan Sandubaya, Kota Mataram yang Sandubaya District, Mataram City with a population berpenduduk 5.139 jiwa. KBA Dasan Cermen memiliki of 5,139 people. KBA Dasan Cermen has a vision of visi “Mewujudkan Nuansa Terpadu untuk KBA yang “Creating an Integrated Environment for a Prosperous, Sejahtera, Inovatif, Mandiri, Religius, dan Berbudaya” Innovative, Independent, Religious, and Cultured yang menjiwai pelaksanaan program inovasi 4 pilar. KBA” that lives out the implementation of the 4 pillar innovation program. Pada pilar kesehatan inovasi yang dilakukan adalah aktivasi Posyandu remaja yang mendapatkan apresiasi For health pillar, the innovation is the activation of sebagai Posyandu remaja terbaik tingkat kota. Integrated Healthcare Post by teen cadres that has received an accolade by the city. Inovasi pada pilar Pendidikan berupa pengembangan seni budaya lokal rudat dengan tetap menjaga Innovation in the education pillar is the development pendidikan untuk anak-anak dan remaja. Pada pilar of local art culture of Rudat while still maintaining the lingkungan, KBA Mataram mengembangkan bank education development of youth. In the environmental sampah yang mendukung pengelolaan sampah pillar, KBA Mataram develops a community-ran waste terintegrasi. bank to support an integrated waste management in the KBA. Terakhir pada pilar kewirausahaan, sejak 2018 KBA Dasan Cermen didorong menjadi Kawasan agro Lastly, in the entrepreneurship pillar, KBA Dasan Cermen eduwisata. Berawal dari aktivitas PAUD yang melakukan has been driven to be an agro-edutourism site. Initiated edukasi siswa di area ternak dan pembudidayaan ikan, from the activity of educating children in the farming yang kemudian menginspirasi Ibu Henry sebagai Lurah area that has inspire Mrs Henry, supported by Astra, as sekaligus local champion yang didukung Astra untuk the chief and local champion to restructure KBA Dasan menata ulang lingkungan KBA Dasan Cermen menjadi Cermen to become an agro edutourism site. area agro eduwisata. ASTRA Laporan Keberlanjutan 2019 Sustainability Report

Introduction 89 Portfolio Roadmap People Roadmap Public Contribution Roadmap Supporting Data & Information STUDI KASUS | CASE STUDY Lingkungan Bersih & Sehat di KBA Telaga Murni, Jawa Barat Clean & Healthy Environment at KBA Telaga Murni, West Java Sebagai KBA Binaan PT Yutaka Manufacturing Indonesia, As a KBA fostered by PT Yutaka Manufacturing KBA Telaga Murni RW 05 telah menerapkan program 4 Indonesia, KBA Telaga Murni RW 05 has implemented pilar CSR Astra yang terdiri dari Pilar Kesehatan, Pilar 4 pillars of Astra’s CSR programs consists of health, Pendidikan, Pilar Lingkungan, dan Pilar Kewirausahaan. education, environmental, and entrepreneurship. The 4 Semua pilar tersebut terintegrasi dan berjalan dengan pillars are integrated in a sustainable way, especially in berkesinambungan, khususnya dalam hal pengelolaan regards to plastic waste management. sampah plastik. The program for health pillars is an innovation in which Program di pilar Kesehatan adalah inovasi pada posyandu an integrated healthcare post (posyandu) with an yang diintegrasikan dengan aspek lingkungan. Pada environmental aspect. In the posyandu, a plastic waste posyandu diterapkan Tabungan Sampah untuk Balita banking system is implemented for infants, elderly, and (Talita), Tabungan Sampah Ibu Lansia (Tabulan), Tabungan expecting mothers. The banking system is done by using Sampah Ibu Hamil dan Bersalin (Tabulin). Kegiatan tersebut an economical valued plastic waste as an alternative dilaksanakan dengan memanfaatkan sampah plastik form of payment. Moreover, there is a social enterprise bernilai ekonomis sebagai alat tukar pengganti uang. innovation, warung gizi, in which health cadres can Selain itu ada inovasi wirausaha sosial berupa warung allocate income to give supplementary foods subsidy gizi, di mana kader kesehatan dapat mengalokasikan hasil for infants. In the education pillar, the Gerakan Minat usahanya untuk memberikan subsidi makanan tambahan LDiitDereasasiSeLjainhtgekraunAgstaran (DHSAid)uInpdra(gGireimHiilliar,nAgs)trapmroemgrbaamntu is bDai gDiesbaaSleitjaah. tPeraadAastPraila(Dr SPAe)nInddidraikgairni Hdiliitr,eArastprkaamnemGbearanktuan dhmaoesnnilegpe.emTrkbheaebnugpnkuaarnnpk1oe0sleadpeoasafpuetnnhtdeuukdpumrkoegdnriinaagmtkaas itlskaahtnaonpersoedlduuuacksattiveitaths e MmeinnagtemLbitaenrgaksianLi1n0gdkeusnaguanntukHmideunping(Gkaetmkailnapnrgo)d. uPkrtoivgitraasm c1o3.m00m0 uhnekittyar.inDirseingia, Ardstsratomeelnakvuirkoannmpenndtaml ipsisnugeasn spoettahnai t th1e3ar.s0sile0pb0euhrtkeekbbteaurrn.uDapniasykianeil,auApnasttuprakenmmdeueladnkudukikddaiiknapwtaeasnrldagahamaanpgisnaeglruatanesprgeetarnaik, tuhnetuckodmapmaut nmietyngchaansiblkeananpraogdeunk tufnogrguthlaeneknovpirraopnumtiehnt. tuenrttuakridka, pdaat nmetnegrphaasciulkaunnptruokdumk eunngggeutalahnuki ocparraapumtiehnjaga edible, yang dihargai lebih mahal, dengan proses modern, leidnigbkleu,nyganagn dseihhairnggagi alebmihenmjahdai la, gdeenngpanerpurboasehsamnobdaerrun,bagi pendampingan juga disertai bantuan sarana produksi, lppineenmgdkbauemnnptguiankngaanhnibdjuuumgpadyedasinsdegartnsaefihabsaaitlnitdtauasainnobfsfea-trraakkneeasri.pnraomdubkusni,gan. pembentukan bumdes dan fasilitasi off-taker. GDaelraamkaknurPuinlawr Laikntgukkuunragnagnddairliaskeutakhaunnm, seklaitlauri 2p.e0n00gepleotlaanain PDterarolmagmarsaukmkurpueinnrewmatpkhuteuankeudnraavrniirgDoSdnAamrIinesdnerttaaaghliurinpH,islilleiarkrimtaecrraa2ns.0a0kb0aenpetsaenein smteaarmmnpfaaasauhtkdopaelreri ehpmebnpiaunnagnkkadstaaarmni DppSeaAnhdI.nadpSaraatlagahnirirsHaatialtiu-rrmabteaern2a6stau,6kk%anidnaorvi asi tmharnofuagathdaarmi paennainggekmateanntpoefnwdaapsattea,ninrawtah-riachtaa26c,o6m%mdaurni ity bkeannakikasnamprpoadhuksai ddaanlakhenmaikeamnapnefnajautaklaann, bsaahmkapnamh erpelkaastik wkeansatiekabnapnrkodsuyksstiedmanhkaesnabiekeann pimenpjulealmane,nbtaehdkasnucmceersesfkually. sdeabpagt maienpgoetkstpaonralmebainh ddaarin30g0atpounrap.rodSuekmnyeanktaerDaudbai i,Pilar RUdaeEpAuas,teInmodefianp,gldeaaksnstpiPcoawrkliaestbsatihne.dsDuaScrAih3Ia0n0sdPrtaoEgnTirpbirHootidltiurlekksninyaainmkdeecnDojaundbtiaaii,ners KpUeEerAwco,iIrnnatdouihsaaa, hndaadnaannPattkueijsrutliaahnna.stDtuSddAairIbinadpnrrdaoigndigrui kpHeidlniragkuoilrnaihumalanennkgjoapdbriearupa apseraconptloahnatnvdaasne tourjudanecsoturdaitiboannsdiwngaps ednognoela.hLaansktolyprian the bbearrbaansgis-bmaarsayanrgabkaetrnolielahi eKkeomneonmterisiaynanDgesdai.buat dari sampah ebnertbraespisremnaesyuarrsahkiaptpoillelahrK, epmroednutecrtiiaonnDoefsar.ecycled products plastik. Kegiatan wirausaha tersebut memberdayakan made from plastic waste by the local community is done. ibu-ibu dan UMKM agar dapat memberikan tambahan The entrepreneurship activities are done to empower pendapatan bagi mereka. local mothers and MSMEs to give an additional income. Laporan Keberlanjutan 2019 Sustainability Report ASTRA

90 STUDI KASUS | CASE STUDY Gotong Royong Kunci Keberhasilan Program di KBA Guyub Rukun Karawang, Jawa Barat Public Teamwork, A Key to Successful Program at KBA Guyub Rukun Karawang, West Java KBA yang dibina PT Astra Daihatsu Motor ini diresmikan KBA Guyub Rukun has been fostered by PT Astra pada Tahun 2017. Kampung yang berada di tengah Daihatsu Motor since 2017. Located within an industrial kawasan industri ini pada awalnya mengalami berbagai park, the KBA initially has encountered several issues persoalan meliputi: belum adanya sarana pendidikan anak such as no facility for early childhood education, no usia dini, belum adanya Posyandu sebagai garda terdepan integrated healthcare post (posyandu) as the first line pelayanan kesehatan masyarakat, kondisi lingkungan yang for community health services, unmanaged domestic kotor karena sampah yang belum dikelola, dan belum ada waste, and no alternative source of income as oppose to alternatif mata pencaharian, di mana masyarakat pada industrial workers. umumnya menjadi pekerja pabrik. Keunikan masyarakat KBA Guyub Rukun dapat terlihat The unique aspect of KBA Guyub Rukun is the gotong dari budaya gotong royong mereka, di mana seluruh royong (teamwork) culture, in which all citizens are masyarakat terlibat dalam membangun kampung mereka involved in building their community to be clean and untuk menjadi lebih bersih dan sehat. Berkat kegigihan healthy. With the people persistence and participation dan partisipasi masyarakat di KBA Guyub Rukun Karawang in KBA Guyub Rukub Karawang, several issues in the cDmoiemDnegmseaumSnbeiajtanyhgtckeaarnna A1b0setdraseos(aDlvSueAnd)tuIbnkdymratehgnierini igHmkilapirt,lkeAamsnterpanromtadetumikotbniavinottafus 4 bDei rDbeasgaaSiejpaehrtseoralAanstrdai(DmSaAs)yIanrdarkaagtirdi Hapiliar,tAdsitjraawmaebmdbeanngtuan phailslial rpserokfebAusntarna’ks eClaSpRa ppernodgurdaumk dwi iatthaisnlathharneseelyueasars. For phmareosniglgrpeaemmrkbea4bnugPnkiaalannrk1eC0lSadRpeasaApsuetnnratduukddmuakleandmiinagktkauasrtulkanahnawnparsoekldtuuuakstkiuvirtaans g h13e.a0l0t0hhpeikltlaarr., Dthi seinrei, Aisstarafmosetlearkeudkapnopseynadnadmupihnagsanrepceetiavneid d13a.r0i0t0ighaekttaahr.uDni. sUinni,tuAkstrpailmarelkaeksuekhaantapnentdeardmappinagtaPnopsyeatanndiu Muednaitbunlked,diryaiapnsatgtadmtuihesanrwgghiataihslielk2ba1ihncmparadohrdeaulsk,.duTenhngeggaudnlaapinlryoksoaepcsrtmaivopitduyetirohnf, the bunintauakndaypaantgmkeingi hbaesrihlkaasnil pmroednuckapuaniglgeuvlealnMkoapnrdairpiu(tbiihntang peonsdyamndpuingaanndjucagma dpiaseigrtnaiobfanatuclaenasnaraannda phreoadluthksyi,lifestyle 4pededinbadlreai ,msykpaainlnagg4ad)nihdjauergngagaaidlniesebjurihtmamilabahahnaktlau, dadenerns2ga1raanonpraarponrsgoe.dsDumakorsiid,aekrnti,vitas hpeams bmeantnuakgaendbutmo ddeescdraenasfaesitlihtaesinouffm-tbakeerr.of malnutrition rpuetminbPenotsuykaanndubudmandepsednaynuflaushilaitnasPiHoBffS-t(apkeerri.laku hidup sehat & bersih) berhasil menurunkan jumlah bayi dengan berat iDnaflaanmtskuwruitnhwwaketiughkut rbaneglodwarti hseetashtaunn,dsaerkditsa.rI2n.0e0d0upceatatinoin btDeaardlmaamansukdkuirpBueanrwewmaahpkutGuaankriudsraMarniegDraSdAhar(IinBsdGertMaagh)i.urPinHa, dsileairkpimtialearrra2ps.0ae0kn0adnpiedtiaknain, pteirllmaar,saunk peedruemcaptuioanadlairnisDtiStAutIniodnraagl,irni aHmiliremlyetrhaesaPkearnumnas dmiabnafnagaut ndarlei pmebnainggakaptaenndpiednikdaanpatPaenruramtan-arastaB2e6rs,6in%ardayrai ng Bmearnsfianaatrdawriapsebniunigltkaatanndphenadsampaatannagraetda-rtaota e2d6,u6c%atdear2i 19 bkeenrhaiaksailn mpreondaumkspi udnangk2e1n9aiksaisnwpae.nUjunatluank, pbailharkalninmgkeurenkgaan, skdteaunpdaaeitknmatnesn.pgIrnoedktushpkeosiredlenabvniihrkoednnaamriike3a0nn0tpateol nnpjiuplalraolard,nu,tkhbneayhaikmkaenpDrmouevbreaemik,aent dUdaiElpaAak,tuInmkdaeinan,gpdeaeknrsbpPaoairkkliaesntbaihnk.udDaaSlriAita3I0sn0dtrataotganirpkireHolidoliulrakknilniynai gmkkeeunDnjaugdbaiani, dan oUfEAe,nIvnidroian, mdaennPtaakliastnadn.dDoSmA eInsdtircagwirai sHtielirmkainniamgeenmjaedni t was tpaetracoknetloohlaansadmanptauhjusaenrtsatupdeimbaanndfianagtapnenlaghoalanhaunnktuokprma edia dpeorncoen. tTohhiasnpdraongrtuajmuahnasstumdiabnaangdeindgtpoenegnocloauharangkeop7r3a% of berrbcoascios kmatsaynaaramk.atPorloeghrKaemmeinitersiuadnaDhesbae. rhasil mengajak tbheerbcaosims mmausynairtayktaot osloerht Kthemeiernwtearisatne Dfreosam. home. Lastly in 73% warga masyarakat untuk memilah sampah dari the entrepreneurship pillar, 5 community businesses in rumah. Terakhir pada pilar kewirausahaan, dibentuk 5 the creative sector were established. This is done to give kelompok usaha ekonomi kreatif. Hal ini dilakukan untuk new opportunities for the community. The 5 community memberikan peluang usaha baru bagi masyarakat. Dari 5 business has successfully managed a total of Rp420 usaha kelompok ini, berhasil menghasilkan omzet Rp420 million monthly income. juta per bulan. ASTRA Laporan Keberlanjutan 2019 Sustainability Report

Introduction 91 Portfolio Roadmap People Roadmap Public Contribution Roadmap Supporting Data & Information STUDI KASUS | CASE STUDY Pengembangan Potensi Lokal Kopra Desa Sejahtera Astra Indragiri Hilir, Riau Optimization of Local Potential Copra Desa Sejahtera Astra Indragiri Hilir, Riau Di Desa Sejahtera Astra (DSA) Indragiri Hilir, Riau, Astra In the Desa Sejahtera Astra (DSA) Indragiri Hilir, Riau, membantu mengembangkan 10 desa untuk meningkatkan Astra assisted in developing 10 villages to increase produktivitas hasil perkebunan kelapa penduduk di productivity of the community’s coconut plantation atas lahan seluas 13.000 hektar. Pada awalnya, kopra products on an area of 13,000 hectare. Initially, the yang dihasilkan tidak memiliki pembeli yang permanen produced copra did not have permanent buyers which sehingga mengakibatkan penumpukan produk dengan cause product buildup with low selling value due to the harga jual yang rendah karena hanya mampu dijual ke capability of only selling to local industries. Moreover, pabrik lokal. Selain itu dengan pengolahan sederhana due to a conventional processing, in a form of drying berupa pengeringan dengan terpal, kualitas kopra yang using tarps, the quality of copra produced are relatively dihasilkan kurang baik dan memakan waktu yang panjang. low and takes time to process. Therefore, Astra provided Oleh karena itu, Astra melakukan pendampingan petani assistance for farmers to be able to produce the flagship untuk dapat menghasilkan produk unggulan kopra putih product, the edible white copra, that have a higher price edible, yang dihargai lebih mahal, dengan proses modern, when processed using modern methods. The assistance pendampingan juga disertai bantuan sarana produksi, is also complemented with production facilities, pembentukan Badan Usaha Milik Desa (BUMDES) dan establishment of Village Owned Enterprise (BUMDES) fasilitasi akses pemasaran (offtaker). and offtaker facilities assistance. Dalam kurun waktu kurang dari setahun, sekitar 2.000 Within a period of less than a year, around 2,000 petani termasuk petani perempuan dari DSA Indragiri farmers, including female farmers from the DSA Hilir merasakan manfaat program dengan peningkatan Indragiri Hilir feel the benefits of the program with an pendapatan rata-rata 16,2%. Pada Tahun 2019, terdapat average increase in income of 16.2%. In 2019, there is an penambahan tenaga kerja baru sebanyak 100 orang addition of 100 new workforces who are able to increase yang mampu meningkatkan jumlah produksi kopra. copra production. The copra product absorption itself Keterserapan produk kopra sendiri semakin meningkat is increasing from 200 tons per month to 325 tons per dari 200 ton per bulan menjadi 325 ton per bulan, month, even it can be exported more than 300 tons to bahkan kopra dapat diekspor sebanyak lebih dari 300 United Arab Emirates, India, and Pakistan. ton ke Uni Emirat Arab, India, dan Pakistan. Laporan Keberlanjutan 2019 Sustainability Report ASTRA

92 Public Contribution Roadmap Public Contribution Roadmap STUDI KASUS | CASE STUDY Minyak Atsiri Desa Sejahtera Astra Kabupaten Kendal, Jawa Tengah Essential Oil from Desa Sejahtera Astra of Kendal Regency, Central Java Desa Sejahtera Astra Kabupaten Kendal berjumlah 10 Desa Sejahtera Astra of Kendal Regency comprises 10 Desa di 2 Kecamatan yaitu Kecamatan Sukorejo dan villages in 2 subdistricts namely Sukorejo and Patean Patean. Melalui program Desa Sejahtera Astra, Astra Subdistricts. Through Desa Sejahtera Astra program, Astra mengembangkan potensi lokal pada DSA Kendal melalui develops local potentials in DSA Kendal by producing inovasi produk unggulan desa yakni pengolahan daun valued essential oil from clove leaves and fragrant cengkeh dan sereh wangi menjadi produk yang memiliki lemongrass. nilai ekonomis lebih tinggi yakni minyak atsiri. The ongoing assistance program has been carried out Program pendampingan berkelanjutan dilakukan sebagai as an effort to develop the competencies of the local upaya pengembangan kompetensi penduduk lokal. Diikuti population. The program has been followed by training in dengan pelatihan pembuatan minyak atsiri, penjualan the manufacturing of essential oils, sales and fulfillment to dan pemenuhan menuju pasar, dan manajemen serta the market, and management and governance of village tata kelola usaha desa. Selain itu, Astra juga memberikan businesses. In addition, Astra also donated essential oil donasi Rumah Produksi minyak atsiri dan mesin destilasi production houses and essential oil distillation machines minyak atsiri yang tersebar di 10 Desa. across 10 villages. Pada tahun 2019, sejumlah 3.000 orang telah terlibat On 2019, a total of 3,000 people have been involved in dalam program DSA Kendal dengan penambahan tenaga by DSA Kendal programs with an addition of 22 new kerja baru sebanyak 22 orang. Hal ini meningkatkan workforces. These has increase the total number of jumlah produk yang terserap ke pasar sebesar 20.000 products absorbed by market to 20,000 kg of products kg produk dalam 6 bulan dan dengan peningkatan within 6 months, and with the increase of villagers skills keahlian warga untuk mengolah daun cengkeh dan sereh to process cloves and fragrant lemongrass in a modern wangi dengan bantuan teknologi, rata-rata pendapatan method, the average income of the citizen increase to penduduk meningkat sebesar 350%. Produk minyak atsiri 350%. In addition, the essential oil products are also ini juga telah diekspor ke 7 negara yakni Spanyol, Prancis, exported to 7 countries namely Spain, France, Germany, Jerman, Swiss, El Salvador, Singapura, dan Amerika Serikat. Switzerland, El Salvador, Singapore, and United States of America. ASTRA Laporan Keberlanjutan 2019 Sustainability Report

Introduction 93 Portfolio Roadmap People Roadmap Public Contribution Roadmap Supporting Data & Information STUDI KASUS | CASE STUDY Inovasi Pertanian Terpadu Desa Sejahtera Astra Ponpes Fathul Ulum Jombang, Jawa Timur Innovation of Integrated Farming in Desa Sejahtera Astra Ponpes Fathul Ulum Jombang, East Java Program DSA di Ponpes Fathul Ulum Jombang dimulai The DSA program at Ponpes Fathul Ulum Jombang sejak awal Tahun 2018. Program Desa Sejahtera Astra began in early 2018. The Desa Sejahtera Astra (DSA) (DSA) di pesantren menjadi strategis mengingat Pondok program at pesantren is strategic by considering Pesantren (Ponpes) tidak hanya sebagai lembaga that Islamic Boarding School (Ponpes) is not only an pendidikan, namun juga ruang inkubasi pembelajaran educational institution, but also a learning incubation bagi jamaah atau masyarakat sekitar pesantren. space for the congregation or communities around the pesantren. Program inovasi kewirausahaan yang dikembangkan di DSA Fathul Ulum Jombang adalah sistem pertanian The entrepreneurship innovation program developed terpadu yaitu sistem perternakan, perikanan, dan at DSA Fathul Ulum Jombang is an integrated farming pihmDnaeieosDrnivtlegaapsensaemiirSakbeneaijnbanuhig,yntkeaaarnnlnaigmkA1e0bsltaasdrapahelas(iaDnpgpSueAnne)tdtubeIunkreddnrmurkaakeekgndsairiiinnniagHatkamildasirtbil,kajuaAahdnsnatignrkpaarsaoenmnld.ueuamkssMtbeiavbeinlatatagulsuaii sDyisDteemsa wSehjaihchtecraomAsptrrais(eDsSaA)suInsdtaraingiaribHleililri,vAessttroacmk,efmisbhaenrtiues, p13a.k0a00nheuknttaur.kDipseinrii,kAasntraanm. eLlaimkubkaahn pceanidr admapriingpaenrpikeatannain amnedngaegmrbicaunlgtukarnal1s0ydsteesamu.nFturokmmetnhiinsgiknantkoavnaptiroond,ukmtiavintausre kdpeudeenimintsbuedalkleanu,mdfryaaupapaihnnatgagtknadmaninhepjanurrgsggoehaasbaeidsalsiielgskebaaprihitneamrpiptbrauaoahnpdnaiuutaluk,knadunencnmasggaigerrauannlnpagpanegrporuktrsonoaepdsanrukmiaakaonpsnidu.,etirSphneu,cpaurka fhraosmil pelirvkeesbtuoncakn ikseluaspeadpeansdufedeudk dfioartafsislahhearniesse.luTahse used opergmabneinkt.ukEannambumddeesas dyaannfgasdiliitdaasimopffi-ntagkiero. leh DSA Fathul wu13na.t0tu0ek0rdhfaerpokatmtarm. fDeisnihgsiehnraii,seAilskstawrnaapmsroeuldasuekkudkuaannsggpluieqlnaudniadkmofppeirnratgipaliunztepihre.taTnhie BUtDeualrulmlaummarseukjJokuor,pmu(en3rbe)wamDnapkgeutsuaamnkBudearalanirpniyugDutSdaiA,ararIi(nn1sdge)rt,aa(gDh4iuer)insDHa, sieleisPrkaiumtatSeorirdna2os.,0aw0k(0aa2nrp)eektDa, en(s5ia) oedviebrlae,llypanrogcdeishsarfgoarialegbriihcumltauhrael, udseensgaonrgparonsiecsfmerotdileizrne,r. Six DmeasnafaGatadjaahri,pdeaninng(k6a)tDanespaenKdaaypantagnarna.taP-raotdau2k6,6u%ngdgaurilan vpielnladgaemspfinogstaenrejudgabdyisDerStAai FbaatnhtuualnUslaurmanaJopmrobdaunksgi, include pdUdkeaeaEnpArtaiea,itlIkuknmaredn,eieanpnb,gradouemadkdnusipdkPdosaaireykdlsaiesaatbnailhniekn.eldeiDna,SartAiiekp3raI0endn0ndirprgtiaeoognndlijarupaiharrHoaliaidnlnitur,ekkbalnuiabnyrhaiokmnkaaeensinDlnmejau,ledebriba,eiek,dabaenk (p1e)mPbuetnotunkaVnilblaugmed, e(s2d)aBnuflausirleitjaosi Vofilfl-atagkee,r.(3) Banyuarang peerrckoenbtouhnaanndsaonrgtuhjuuamn.studi banding pengolahan kopra VDialllaamgek,ur(u4n) wSiadkotuwkaurreakngVdilalraigseet,ah(5u)n,Gseakjaithar V2.i0ll0a0gpee,taannid berbasis masyarakat oleh Kementerian Desa. (t6er)mKasauykapnegraenmpVuialnladgaer.i DFSeAatInudreradgirpi rHoildirumctesrafsraokman these skmiexannavfiaiklaalatngdpearrsoi dpiunekncsliuindgdakenatksaaennltpaeeidknadneagppgaetnsa,junalralaaytnian,-rbgaathadku2a6cnk,6ms%,ercdeaaktrafiish Sampai Tahun 2019 capaian program di DSA Fathul Ulum cduapltaivtamtieonng,eksshproerdldebeidh dcaartif3is0h0 tpornopcerosdsiunkgn,yaankedDsuobragih, um Jombang sudah melibatkan 200 orang masyarakat, pUlEaAn,tIantdiioan, ds.an Pakistan. DSA Indragiri Hilir kini menjadi peningkatan pendapatan 92%, penyerapan tenaga percontohan dan tujuan studi banding pengolahan kopra kerja baru sebanyak 25 orang, dan tingkat keterserapan berbasis masyarakat oleh Kementerian Desa. produk sebanyak 100%. Until 2019, DSA program in Fathul Ulum Jombang has involved 200 people, 92% increase in income, labor force absorption of 25 new workers, and the level of product absorption by 100%. Laporan Keberlanjutan 2019 Sustainability Report ASTRA

94 Public Contribution Roadmap Public Contribution Roadmap SATU INDONESIA AWARDS SATU INDONESIA AWARDS Sejak tahun 2010 Astra memberikan apresiasi bagi Since 2010 Astra has granted awards to individuals and individu maupun kelompok yang memiliki kepeloporan groups who possess pioneering and idealism to share and dan idealisme untuk berbagi serta memberikan manfaat provide benefits to the community which includes 5 areas of bagi masyarakat yang meliputi 5 bidang penghargaan: awards: health, education, environment, entrepreneurship, kesehatan, pendidikan, lingkungan, kewirausahaan, dan and technology. teknologi. Lebih jauh tentang SATU Indonesia dapat dijumpai di Further information concerning SATU Indonesia is available laman web https://www.satu-indonesia.com on the website https://www.satu-indonesia.com PENDAFTAR 120 492 1,088 1,606 1,833 2,071 2,341 3,234 5,961 8,654 SATU INDONESIA AWARDS pendaftar pendaftar pendaftar pendaftar pendaftar pendaftar pendaftar pendaftar pendaftar pendaftar 2010-2019 applicants applicants applicants applicants applicants applicants applicants applicants applicants applicants APPLICANTS OF SATU INDONESIA 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 AWARDS 2010-2019 ASTRA Laporan Keberlanjutan 2019 Sustainability Report

Introduction 95 Portfolio Roadmap People Roadmap Public Contribution Roadmap Supporting Data & Information Penerima Apresiasi 2019 | Appreciation Recipients 2019 Pendidikan | Education Penjaga Toleransi Multikultural Ai Nurhidayat Guardian of Multicultural Tolerance Pangandaran - Jawa Barat Inisiatif Ai Nurhidayat untuk Ai Nurhidayat’s initiative for diversity Pangandaran - West Java kebhinekaan Indonesia diwujudkan in Indonesia was manifested dengan mendirikan sekolah gratis with the free school program of SMK Bakti Karya pada 2011 yang SMK Bakti Karya in 2011, with siswa-siswinya multikultural dari multicultural students from various berbagai etnis dan agama. Kini ethnicities and religions. Now the Kelas Multikultural tersebut Multicultural Class is packed with 80 telah diisi oleh 80 siswa dari 18 students from 18 provinces with 250 provinsi dan telah mendapatkan volunteers as chaperones. In 2019, 250 relawan sebagai kakak asuh. the Multicultural Class program Pada tahun 2019, program Kelas has graduated 35 students from 6 Multikultural telah meluluskan 35 provinces. siswa dari 6 provinsi. Lingkungan | Environment Petani Organik Milenial dari Flores Maya Stolastika Boleng Millennial Organic Farmer from Flores Mojokerto - Jawa Timur Maya adalah petani organik muda Maya is a young organic farmer Mojokerto - East Java yang membagi keahliannya kepada who shares her expertise with other petani lain. Melalui Twelve’s farmers. Through Twelve’s Organic, Organic, Maya memfasilitasi 2 Maya facilitates 2 farmer groups for kelompok tani untuk Bertani organic farming process from tillage organik dari pengolahan tanah to marketing. Twelve’s Organic now sampai pemasaran. Twelve’s already maintains 25 horticultural Organic sudah memiliki 25 petani farmers with its market of 80 holtikultura dengan pasar yaitu households, 2 supermarkets, and 2 80 rumah tangga, 2 supermarket, restaurants. serta 2 restoran. Laporan Keberlanjutan 2019 Sustainability Report ASTRA

96 Public Contribution Roadmap Public Contribution Roadmap Penerima Apresiasi 2019 | Appreciation Recipients 2019 Kesehatan | Health Penebar Pesan Kebersihan ke Pesantren Mohammad Afifi Romadhoni Agent of Cleanliness Messages to Islamic Boarding Jambi - Jambi Schools Jambi - Jambi Ia mendirikan Gerakan Pesantren He founded the Healthy Pesantren Kesehatan | Health Sehat (GPS) bersama 73 orang yang Movement (GPS) with 73 people bergantian melakukan pembinaan who took turns conducting Pedis Care di 5 pesantren. Pembinaannya coaching in 5 islamic boarding meliputi PHBS (Perilaku Hidup school (pesantren). The training Malang - Jawa Timur Bersih dan Sehat), Patok (Pesantren includes PHBS (Clean and Healthy Malang - East Java Tanpa Rokok), Book4Santri (Buku Life Behavior), Patok (Pesantren untuk Santri) pengumpulan donasi, without smoking), Book4Santri dan sumbangan buku bekas layak fundraising, and donations of used baca. Tujuan utamanya adalah books worth reading. The main meningkatkan kualitas kesehatan objective is to improve the health warga pesantren. quality of pesantren residents. Si Perawat Luka Penghilang Duka The Pain Relief Nurse Pedis Care merupakan aplikasi Pedis Care is an android application android untuk mengkaji luka kronis for analyzing chronic wound and dan luka akibat diabetes. Aplikasi diabetic wound. The application yang dibuat oleh Ahmad Hasyim created by Ahmad Hasyim Wibisono Wibisono ini membebaskan atau provides free of charge service memberi potongan 50 persen bagi or provides a 50 percent discount pasien kurang mampu dan juga to underprivileged patients and bergerak di bidang pendidikan Pedis Care is also engaged in the serta pelatihan tenaga kesehatan. education and training of health Perawatan luka dilakukan di workers. Wounds are treated klinik dengan rasio kesembuhan in clinics with a chronic wound luka kronis mencapai 80 persen, healing ratio reaching 80 percent, khusus luka diabetes kesembuhan particularly for diabetic wound mencapai 88 persen dengan rata- healing reaching 88 percent with rata lama perawatan 11 minggu. an average length of treatment of 11 weeks. ASTRA Laporan Keberlanjutan 2019 Sustainability Report