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Handling Difficult Customers
The customer is never wrong - and some customers use this principle completely. What can you do when faced
with a difficult customer?Some customers make it their goal to ause?strife when they shop. Do you argue with them or do you let them abuse the system?The answer is neither. Knowing that a customer may have issues from time to time and being willing to help the customer with their concern is a good thing.If however this is a customer who repeatedly asissues? then it may be necessary to consider the source.

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Handling Difficult Customers

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