CCA Annual Report 2020-21

2020-21 Annual Report October 2020 through September 2021

SINCE 1985. of SINCE 2021. Central Indiana 2

A Note from the Mollie Smith Executive Director Executive Director What a year it's been in the journey of Child Care Answers as an organization! I often wonder what visionaries like founder Barbara Batchelor would have thought of CCA as it is in 2021 if they could see its future when they founded it as a program of the Day Nursery Association in 1985. Back then, families seeking help to locate and find child care could call and receive information about programs, tailored to their individual needs. We still excel in this work and continue to expand through the web, email, and texting. In 1985, CCA provided support and training for family child care homes – we’ve expanded our reach to include professionals in child care centers, ministries, and those interested in starting their own child care business. As we began year two of our contract with the Office of Early Childhood and Out-of-School Learning (OECOSL), we had already received our official status as our own 501(c)(3) nonprofit organization. We were officially Child Care Answers of Central Indiana, but in name only. We juggled the important work of serving as central Indiana's child care resource and referral agency while plugging away at the hundreds of details required to begin operating a new and independent organization. After a detailed contract amendment process with OECOSL, CCA officially took on the state contract in May of 2021 and separated from Early Learning Indiana on July 3, 2021. This kicked off a busy summer. We held our Friends of CCA event celebrating our work since 1985, honoring former leadership and connecting with friends, both new and old, who joined us for stories and memories. CCA moved into its new office space and opened its doors August 3. CCA also launched its new website, which has proven to be a powerful tool for our organization. We also announced publicly who were were and communicated it through our new visual brand. This past year was one for the record books, negotiating the COVID-19 pandemic and uncertainty in the changes that will come. We saw child care programs remain steadfast and determined to stay open to serve families, seeking creative ways to offer quality care in the face of COVID-19. Families expressed a greater need for support and resources, notably reaching out to us for financial assistance like never before. Community organizations rallied to find new ways to support families, businesses, and central Indiana as uncertainty continued to present itself around every corner. Through it all, CCA excelled in providing core services assisting these audiences as part of the Indiana Child Care Resource & Referral Network. Our mission ‘To improve the well-being, care, and education for the whole child’ is seen throughout these events but even more so in the day-to-day work of every staff member. CCA's positive outlook on viewing each challenge as a new opportunity allows the work to continue, the passion to shine through, and the commitment to be unmistakable. We have been around for a long time but are truly excited about this new beginning; we are just getting started. Child Care Answers grows with you. Come join us, making the essential accessible to all. A BRIEF RECENT HISTORY OF CHILD CARE ANSWERS OF CENTRAL INDIANA J A N 2 0 1 9 O C T 22 0 1 9 M A R 2 0 2 0 M A Y 2 0 2 1 J U L Y 2 0 2 1 A U G 2 0 2 1 Early Learning CCA begins CCA receives OECOSL amends CCA officially CCA moves into Indiana proposes four-year state 501(c)(3) status state contract separates from its new home at CCA's separation contract as a from Early Early Learning program of Early 1776 North from parent Learning Indiana Indiana Meridian and organization Learning to Child Care launches its new Indiana Answers brand 3

TABLE OF CONTENTS Our Mission............................................... 5 Our Challenge.......................................... 6 Our Impact................................................ 7 Our Work.................................................... 8 Child Care Programs.................................. 10 Families........................................................ 14 Community................................................. 18 Our Leadership...................................... 21 Our Supporters...................................... 22 What's Next for CCA............................. 24 Financials................................................ 25 4

OUR MISSION To improve the well-being, care, and education for the whole child 5

OUR CHALLENGE Families pay more for high-quality early education than college tuition. The average annual cost of full-time care in central Indiana is over $10,959; annual tuition at IUPUI is $10,042. Low-income families find some support through CCDF vouchers, but many families don't qualify for assistance yet still cannot afford care. Aspiring programs face numerous obstacles in starting a business. The current real estate market and requirements imposed by landlords are making it difficult to find a location for a new child care program. Those qualified to provide quality care for children often do not have the business expertise to be successful as entrepreneurs. Programs struggle to keep their doors open while providing quality care. Last year, 223 programs closed their doors in central Indiana. Much of this was due to the struggle to pay a living wage to qualified staff, attracting families during COVID, and purchasing additional health and safety supplies. Businesses lose money, time, and talent due to child care challenges. Each year, businesses lose $1,150 per working parent. Over just a six-month period, 45% of parents are absent from work at least once due to child care issues. Employers without family-friendly policies and benefits often struggle to attract and retain top talent. 6

OUR IMPACT 1,247 303 1,917 409 103 FAMILIES SERVED EMERGING CURRENT COMMUNITY EMPLOYER PROVIDERS PROVIDER PARTNER RELATIONSHIPS INTERACTIONS SERVED RELATIONSHIPS 1,839 362 INTERACTIONS INTERACTIONS Families are often Future child care Child care Community Employers receive repeat customers, business owners programs get the agencies and consultations on taking advantage of can rely on in-depth latest news and partners create how to improve multiple services services (e.g. cohorts, resources to improve mutually beneficial their bottom line including referrals, site visits) and ad their programs, opportunities for through family- one-on-one support, hoc support (e.g. including grant families, child care friendly policies and workshops, and application help, support, business programs, and benefits, plus resources. resources). resources, and more. businesses in central targeted support for Indiana. staff. SUPPORTED BY DATA SATISFACTION COMMUNICATION WEBSITE SOCIAL MEDIA DATABASE DEMOGRAPHIC ENGAGEMENT TRACKING ANALYSIS SURVEYS OPTIMIZATION ANALYTICS Metrics and data paint the picture for agency staff and partners to ensure efficiency, identify gaps, and celebrate successes. 7

OUR WORK Building relationships with audiences in ways that make it easy and convenient, no matter how they prefer to connect. 7,993 423 788 173 3,773 808 Email Email Info Form Online Texts Social Media Subscribers Campaigns Requests Surveys sent Posts Staff Spotlight Patti keeps CCA on track with its Patti Bowes goals through her data expertise and guidance on next steps for Data & Assessment improvement. Her attention to detail Specialist carries over into managing communication with our audiences through emails, texts, and surveys. 8

Want more specifics Indiana's Child Care Resource & about CCA's work as Referral (CCR&R) network is a trusted a part of the and knowledgable resource for Indiana CCR&R families, providers, and community Network? Scan leaders that helps connect them to the QR code at early care and education services, right. support, and information. CCR&R agencies provide local family outreach and support; engage with key audiences to advance early childhood education quality, access, and affordability; and monitor for local changes, conversations, and happenings related to early childhood education. 9

Child Care Programs Exempt Homes Ministries 2.6% 21.1% Licensed Centers LEAs 20.7% 0.7% TOTAL PROGRAMS Exempt Centers 10.4% 1,066 LICENSED CAPACITY Licensed Homes 44.5% Sept. 2020 29,805 57,258 57,728 Total Capacity Sept. 2021 20,000 29,389 High Quality Capacity 0 60,000 40,000 OPENS AND CLOSURES Hamilton New Programs Programs Closed Net Change 14 17 -3 CENTERS Hendricks 4 6 -2 Exempt Licensed Marion 129 200 -76 -8 +5 Total 147 223 -76 HOMES 2019-20 162 185 -23 Exempt Licensed -3 -49 MINISTRIES -19 LEA -2 10

Support for those interested in opening a child care business Proative outreach to those interested in opening a child care. Focusing on those who complete online orientation trainings, we check monthly or more frequently as requested. We listen first, then provide resources and guidance to emerging programs throughout the licensing process. 20 of the emerging programs assisted by CCA received their license this past year. Twice-monthly support groups. Offered in both English and Spanish, program engagement staff actively provided assistance and answered questions. Emerging programs could join these groups at any time, while allowed mentoring and networking opportunities with each other. Each month, one session focused on learning and professional development; CCA often brought in guest speakers from partner organizations on topics such as finance, marketing, and licensing, as well as its early childhood partners. Onsite guidance on environments and mock inspections. To help programs get ready for their licensing or registration inspections, CCA staff visited those in the process of opening family child care homes, ministries, and child care centers. Using a checklist that aligns with licensing requirements, CCA staff offered advice and suggestions for improvement. 10 Staff Spotlight Lucy Intriago Support group participants A native of Ecuador, Lucy connects Bilingual Program received their license with child care professionals who Engagement Specialist speak Spanish or for whom English is 24 not their first language. Her strong ties to the Latino and women's Total support group entrepreneur communities keep her at participants over 43 meetings the forefront of identifying those who might excel in the child care field. Shontay Martin Owner, A Child's Journey Early Learning Home Childcare Warm thank you to...Child Care Answers for providing me with so many awesome resources during my process of opening a home child care center. Although I have not had my licensing inspection yet, I am completely prepared and awaiting the phone call with a date. Meeting every other Tuesday has benefited me greatly in preparing for what I pray will be a great inspection. Thank you for always being available to answer my one million questions and concerns in a timely manner. 11

Support for all child care programs and professionals Referrals to early REFERRING PROVIDERS TO SERVICES childhood partners. CCA is honored to Oct. 2020 22 23 17 partner with other Indiana agencies who Nov. 2020 18 10 27 share our mission to support child care Dec. 2020 5 22 23 programs. We work closely with SPARK Jan. 2021 17 16 18 Learning Lab to refer programs to professional Feb. 2021 14 15 13 development opportunities and Mar. 2021 20 20 21 coaching for support in Apr. 2021 25 25 26 Indiana's Paths to May 2021 QUALITY program. June 2021 14 12 18 23 Indiana AEYC is our go- July 2021 23 23 22 to partner for those August 2021 23 24 21 planning to advance 24 22 their education through credentials or higher Sept. 2021 25 20 21 education. 0 20 40 60 80 SPARK Indiana AEYC Local Professional Organizations Connection to local experts. For emerging programs or those intereted in expanding their businesses, finding a location is often the most difficult part. We make connections to local experts such as realtors or mortgage professionals to assist with finding and financing a new location. For anyone running a child care business, we can make connections to accountants, legal advisors, or entrpreneur groups. Information and guidance on applying for grants. Thankfully, Indiana introduced a number of financial supports last year designed to help programs stay open. Our program engagement team provides support to programs for writing or finding grants. PROGRAM NET PROMOTER SCORE 56 In September 2021, CCA solicited feedback from both current and emerging providers via survey. Areas in which staff were rated as \"very helpful\": I-LEAD / Indiana Learning Paths support (76.92% of respondents) Communication media (75.68% of respondents). -100 0 30 70 100 NEEDS IMPROVEMENT GOOD GREAT EXCELLENT 12

$426,843 Recipient of a CARES grant awarded to programs administered by CCA Award funds allowed Care Bear to have less traffic in and out. It allowed us to care for the children and still have a clean, sanitized environment while still focusing on the children’s needs and giving them attention. The Indiana CARES About Child Care relief fund launched 15 in October 2020, and its work currently continues into 2022. Supported through the CARES Act, these grants help Emergency providers in two ways. The support track provides safety- Grants related expenses for the ongoing health and safety of the child during COVID-19 and includes cleaning supplies, Personal 132 Protective Equipment (PPE), additional staffing, professional services, materials to support added classrooms, furniture for Grants social distancing, and tools/materials to support children funded during this challenge. The emergency track is for programs with 117 Support Grants closures due to a COVID-19 exposure, where urgent needs most often include cleaning supplies and PPE. We had the pleasure of supporting Team CCA works diligently with programs to provide programs during a very difficult time. additional supports, review applications, and administer Programs were not financially reimbursements and documentation. Last year, we conducted prepared to handle sudden COVID- open office hours on topics such as grant writing and cleaning. related changes in enrollment due to We also created virtual meetings for the awardees and video parent work schedules, staffing tutorials to ensure complete understanding of usage and challenges, and an increase in costs for documentation requirements. CCA also managed the grant additional items needed. Thanks to customer service phone line and email for the entire state. the Indiana CARES About Child Care grant, many programs could stay Michelle Terry Staff Spotlight open, allowing them to follow CDC guidelines and financially support Program Engagement Michelle brings an unstoppable energy required staffing. Specialist to helping central Indiana programs. From her mentorship during aspiring 13 program support groups, to onsite support during licensing preparation to directing programs, to grants and professional development, she brings passion and care to each interaction.

Families Marion 54,275 children who may Hamilton need child care 26,051 high-quality seats 18,566 Hendricks 8,394 4,132 1,310 LANGUAGE OTHER THAN ENGLISH SPOKEN AT HOME Staff Spotlight 15 13.6% A fluent Spanish speaker, Megan 10 9.6% 6.2% focuses on helping families whose first language is not English, as well as 5 connecting with community Megan Day organizations that advocate for 0 Marion targeted populations such as Hamilton Hendricks Bilingual Family & immigrants, cultural groups, and non- census.gov Community English speakers. Engagement Specialist COST OF CARE 2021 Average 2021 2020 2021 Cost of Care* Average Cost Average Cost Cost-to- 2021 Median Income Ratio Family Income (10-mile of Care* of Care* radius) (County only) (County only) Hamilton $118,017 $9.441 $11,566 $11,301 8% Hendricks $91,990 $8,888 $8,482 $8,482 9.7% Marion $60,845 $9,281 $7,905 $7,774 15.3% * Full-time, weekly 14

Making child care more affordable for families 159 CCA received a generous grant from PNC Bank, which provided funds as Backing Birth to 5, a grant that child Children served care providers could use for health and safety needs, food, or as family scholarships. Select programs in child 38 54 care deserts with a high closure rate were invited to apply. Staff offered assistance and information sessions for the Families Teachers application process and also partnered with SPARK served served Learning Lab throughout the process. Recipients of Backing Birth to 5 Scholarships Parent: This came at a time when I wasn't sure we could pay...and we are forever grateful for this gift. Program: My....family cried and said that you are truly an angel. They had been praying how they were going to pay for childcare when I told her. and CCDF 2,861 Build, Learn, Grow supports families and child care programs across the state, and CCA guides and directs Children served by Build, Learn, Grow central Indiana families to this program. One component includes child care tuition for children up to age 12 from $4,544,086 families of essential workers. In addition to features such as waived co-pays, the scholarship especially helps Build, Learn, Grow scholarships ALICE families who do not qualify for CCDF vouchers. 62.4% This process also allowed CCA to identify a number of families who were eligible for CCDF vouchers, which in high-quality facilitated connections to Maximus. We recently added a care question asking for the family's income bracket on the family information form. This allows staff to 11,051 immediately identify those who may be CCDF-eligible and get them started on the application. CCA made Children using 1,426 calls and sent 2,687 emails to families approved for CCDF vouchers CCDF vouchers, helping them navigate the process. Staff worked as navigators to ensure families had all the necessary information to submit to Maximus to complete the process. CCA strategically provided CCDF resources for non-English speaking families. Bilingual staff translated the CCDF Guide into Spanish, and the new website displays information in families' native languages. 15

Helping families find child care that meets their needs CHILD CARE REFERRALS FOR FAMILIES LOOKING FOR CARE 150 142 Total Unique 98 94 608100 Families Served 49 61 42 50 39 44 27 27 29 20 0 Oct. 2020 Nov. 2020 Dec. 2020 Jan. 2021 Feb. 2021 Mar. 2021 Apr. 2021 May 2021 June 2021 July 2021 Aug. 2021 Sept. 2021 Jamie Staff Spotlight 52 Le Sesne Spears In her work helping families find the Enhanced referrrals Family Engagement right child care fit, Jamie brings In August, CCA staff began Specialist expertise as a preschool teacher with providing additional support to an emphasis on children with special families with infants, children needs. This year, she added a new job with special needs, and those title to her early childhood resume - experiencing homelessness. Staff mom to daughter Freya. personally call individual programs to understand cost, available openings, and supports for the family's unique needs. Kim Pregnant mom looking for child care Thank you for the quick response and information. There were programs I have never heard of that met my criteria. It was definitely helpful! 16

Equipping families on their parenting journey Families Receiving 23 24 26 31 One-on-One 1 3 1 40 Support 30 153 20 17 15 12 17 22 13 4 1 3 1 9 11 10 1 2 2 0 Oct. 2020 Nov. 2020 Dec. 2020 Jan . 2021 Feb. 2021 Mar. 2021 Apr. 2021 May 2021 June 2021 July 2021 Aug. 2021 Sept. 2021 Families Receiving Individualized Support Events for Family Audiences VIRTUAL Staff Spotlight Lauren WORKSHOPS George As a former infant/toddler teacher and a 61 mom to a preschooler and a school-ager, Family Support chances are high that Lauren has lived Program Specialist TOTAL many of the situations that bring families ATTENDEES to CCA for support. Her training as a Certified Lactation Counselor especially 790 comes in handy when working with new moms. AVERAGE ATTENDANCE Aimee Mother of two 13 I have already made adjustments to AVERAGE our toileting routine and added WORKSHOP rewards and reinforcers after attending your workshop. Things RATING have improved since implementing your suggestions. Now we are hoping 9.5 to try transitioning completely from pull-ups during out of 10 the day. 17

Community 500+ COMMUNITY & EMPLOYER RELATIONSHIPS New Growing Deep Relationships Relationships Relationships Staff are continually making A good part of our work CCA has certain relationships on connections and spreading the includes fostering mutually which we have relied for years. word about CCA's services to beneficial relationships with Whether we leverage their those who share the same central Indiana organizations. resources, such as Early Learning audiences as we do. This past In many cases, this means Indiana's Closing the Gap report, year, we are pleased to have referring families and programs or guidance, such as the Office of begun thriving relationships to agencies who can assist them Early Childhood and Out-of- with the Indy Hunger Network, with finances, food, housing School Learning, so many early Grassroots Projects (serving assistance, and more. In return, childhood partners help us do immigrants in Indiana), these organizations connect our jobs better. Other partners, Covering Kids & Families of families looking for child care such as WFYI, have been a Indiana, and many free local and parenting support to our touchstone in helping us reach clinics, among others. free services. families and the broader central Indiana community. COMMUNITY NET PROMOTER SCORE 77 In August 2021, CCA solicited feedback via survey from community 70 100 agencies with whom we worked in the last year. Areas in which staff exceled were: EXCELLENT Presentations about child care (83%) Event participation (80%) Meeting engagement (79%) Child care referrals for families (77%) -100 0 30 NEEDS IMPROVEMENT GOOD GREAT 18

Ann McCafferty Indiana Rural Health Association Their spirit of helping the community is just reflected in everyone I have dealt with, their attitudes, their personality, the way they extend help to reach those I refer to them. It’s just an overall pleasure. I know that when I reach out to them, I’m going to be met with “Yes, yes, we can help. Let us know what we can do for you.\" So, that’s a real privilege, and it’s just been an incredible opportunity.. OUTREACH TO LOCAL ORGANIZATIONS Oct. 2020 37 2 16 Nov. 2020 29 Dec. 2020 24 11 10 Emergency Jan. 2021 26 21 12 Grants Feb. 2021 18 2 9 12 Emails Mar. 2021 27 1 1 17 Phone Calls Apr. 2021 26 16 17 Webinars/Meetings Presentations, Events, or Trainings May 2021 24 1 1 117 Support Grants June 2021 20 1 2 11 July 2021 42 14 August 2021 34 10 Sept. 2021 40 61 18 30 4 15 0 25 50 14 Staff Spotlight Vicki Lehman COMMUNITY Vicki brings a wealth of experience in Community WORKSHOPS early childhood, combined with her Engagement Specialist studies in adult and community 26 education. Her passion for central 19 Indiana's families and children is AVERAGE evident in every interaction and ATTENDANCE opportunity to share CCA's services.

RELATIONSHIPS WITH LOCAL CENTRAL INDIANA BUSINESSES Corporate leaders. Our services help leaders better understand just how Tier One closely the need for child care affects their business' bottom line. We can consult to understand corporate strategy, create/administer employee surveys, Aware of and then present a targeted data report with action steps and CCA services recommendations. Human resources professionals. Savings that result from corporate 48 investment in child care often stem from recruiting and employee retention. CCA consults to help employers understand how they can support family- Tier Two friendly benefits, work-life policies, and parent affinity groups and activities. Facilities. Physical environments also say a lot about an employers' support of Uses CCA working parents. Our specialists can provider support to create new lactation services rooms, bring-your-child-to-work environments, or onsite child care. 17 Staff Spotlight India Green In her work with central Indiana Tier Three employers, India leans on her Relationship Growth experience with both policymakers Invests in Specialist and the child welfare system. A mom CCA services of a preschooler, she also brings an authenticity to the needs and 84 importance of child care to working parents. Taylor Hurley Sitel Group We worked closely with the CCA team to develop questions to fit our company and survey our employees on their childcare needs and struggles they experience. [We] examined the results, comments, and what actions our company can take from the results we were given. [CCA presented] these results to our leadership team and tips on how to approach child care issues with employees. [CCA] offered a ton of support for us not only from the website but also information about aid programs for our essential workers. Finally, CCA has been working to find daycares in the area for our employees that offer them a discount. Child care is a huge issue among our workforce and finding affordable child care in the area too. CCA has taken our needs and been working to put together different options for our employees. All together Sitel is extremely appreciative for the opportunity to have worked with CCA and help serve our employees better. 20

OUR LEADERSHIP Staff Mollie Smith Kristin Kahl Tom Taylor Tikila Welch Executive Director Knowledge Manager Family & Community Program Engagement Engagement Manager Board Manager Stephanie John Haley Sara Hays-Mussoni Kuykendall Wing-Suttle Wessel Board Co-Chair Board Co-Chair Board Secretary Board Treasurer University of Duke Realty Indianapolis Indianapolis RISE Indy Symphony Orchestra Abby Brown Lily Brown Jill Gordon Kate Trinkle Indiana State Museum RISE Indy Indiana Philanthropy Ogletree Deakins Alliance 21

OUR SUPPORTERS Thanks to the following friends of CCA who donated their financial resources in our 2020-21 contract year. Laura & Scott Bastin Lane Heaney & Jim Mellowitz Mindy Bennett Matthew Henry Greg & Patti Bowes Lael Hill Abby Brown Jason & Kristin Kahl Lily Brown Wanda Kaiser Bridgetta Bullock Rodney & Tanna Kay Kelly Dentler Lola King Shannon Ford John Kuykendall Diane & Larry Friedman Stephen & Theodosia Rush Carl & Debra Gibson Dennis & Mollie Smith Crystal Givens Jami & Tom Taylor Jill Gordon Jason & Tikila Welch Stephanie Hays-Mussoni Haley Wing-Suttle 22

HOW YOU CAN SUPPORT CHILD CARE ANSWERS IN OUR WORK DONATE FUNDS DONATE IN-KIND Your dollars will help support Products, services, and gift new opportunities and cards are especially helpful for programs at Child use at our events or to directly Care Answers of Central Indiana. help families and child care programs. VOLUNTEER PARTNER Whether you share your Connect us to those you serve expertise, time, or manpower, or advocate for our cause to we could use you to make what we do even better – contact us spread the word about the need at the QR code above to learn for high qualtiy child care and how. services for central Indiana families. Like, subscribe, comment, and share us with your friends and family! childcareanswersindiana childcareanswer childcareanswersindiana Child Care Answers Child Care Answers 23

WHAT'S NEXT FOR CCA ENHANCE OUR EXCEED Meet the goals set forth by our contract with the Office of WORK AS A EXPECTATIONS Early Childhood and Out-of-School Learning. Be nimble, CCR&R innovative, and accessible to encourage the opening of AGENCY new child care programs, ensure all children have access to high-quality care, meet the needs of our community, and communicate our progress to partners. REMOVE Identify additional opportunities for funding and support BARRIERS FOR for those who are interested in opening a new licensed/regulated child care business. Identify programs EMERGING operating legally but in unlicensed environments to PROGRAMS understand barriers and improve ways to help. TARGET Leverage the Closing the Gap report, census data, and UNDERSERVED other analytics to understand which areas and AUDIENCES demographic groups are in the most need of our services. EXPAND OUR EXPAND AND Identify alternative sources of income and strategies for WORK TO REFINE CCA donor support. Leverage this diversified financial support MORE to help those who fall outside of the boundaries of our PEOPLE IN FUNDING current OECOSL contract. STRATEGY SASTUICSIRFNEVAECDNYTSIITOANRNAAL EXPLORE Fill the gap in child care supply by supporting alternative 24 ALTERNATIVE care options such as safe sitters, nannies, drop-in care, sick CARE OPTIONS care programs, and those with non-traditional schedules - care options for whom licensing is out-of-reach.

FINANCIALS STATEMENT OF ACTIVITY 888.555.55 January - September 2021 888.555.55 888.555.55 REVENUE $888.555.55 5180 Dental, Vision, Life, Disability Insurance 4300 Donations and Fundraising Revenue 4400 Miscellaneous Revenue Total Revenue and Gross Profit Lane Heaney Staff Spotlight HR Generalist / Lane is the glue that holds CCA Office Manager together through her work with payroll, budgets, and grant administration, as well as support in a human resources capacity with onboarding and employee relations. 25

EXPENDITURES 888.555.55 888.555.55 5350 Bank and Merchant Fees 5430 Meals/Entertainment 888.555.55 888.555.55 Office Occupancy 888.555.55 888.555.55 5500 Office Rent 888.555.55 5520 Office Equipment 888.555.55 5540 Office Supplies $888.555.55 5560 Office Security 5580 Copier Lease 888.555.55 5620 Postage (incl post mach rental) 888.555.55 888.555.55 Total Office Occupancy 888.555.55 888.555.55 Professional / Other Expenses $888.555.55 5900 Accounting Services 888.555.55 5920 Legal Services 888.555.55 5940 Insurance (other than Workers Comp) 888.555.55 5980 Miscellaneous Expenses 888.555.55 888.555.55 Total Professional / Other Expenses 888.555.55 888.555.55 Program Expenses $888.555.55 5300 Printing 5320 Branding/Advertising/Marketing 5340 Dues & Subscriptions 5360 Networking/Chamber Events 5380 Mileage/Parking 5400 Professional Development 5420 Travel Total Program Expenses 26

Salaries and Benefits 888.555.55 888.555.55 5100 Salaries and Wages 888.555.55 5120 Payroll Taxes 888.555.55 5140 Health Insurance 888.555.55 5180 Dental, Vision, Life, Disability Insurance 888.555.55 5200 401(k) Employer Match 888.555.55 5220 Workers Comp Insurance 888.555.55 5240 Unemployment $888.555.55 5260 Other Personnel Expenses 888.555.55 Total Salaries and Benefits 888.555.55 888.555.55 Technology Expenses 888.555.55 888.555.55 5700 Phone/Internet $888.555.55 5720 IT Support Services 5740 Software Licenses $888.555.55 5760 Computer Hardware $888.555.55 Total Technology Expenses $888.555.55 PTrOoTgAraLmEEXxPpEeNnsDeIsTURES 888.555.55 GROSS REVENUE (from page x) 888.555.55 $888.555.55 NET OPERATING REVENUE $888.555.55 Other Revenue $888.555.55 27 4500 Interest Income Total Other Revenue Net Other Revenue NET REVENUE

1776 N. Meridian Street (317) 636-5727 Text \"grow\" to Suite 101 (800) 272-2937 833-222-1221 Indianapolis, IN 46202 childcareanswers.org [email protected]