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Lean RISI Six Sigma Green, Black and Online Course Master Black Belt program for Healthcare Quality Professionals (Specialized course from a Statistician)

What is Sigma? Sigma is the Statistical Symbol for Standard deviation, and it is a measure of how far each observed value is from the mean. Why Six Sigma review from a Statistician? Six Sigma is a Data-driven Statistical approach. Much knowledge surrounding Six Sigma has been misconstrued, misinterpreted and thereby misused. The six sigma methods are statistical expertise that can radically decrease errors and improve processes with exponential progress. Statistical techniques are like medical practices; if misused, it could lead severe complications (Sentinel Event)

Learn Statistics from a skilled Statistician to avert this error Learn Statistics from a skilled Statistician to avert this error “A fracture of the leg cannot be treated by an obstetrician and child delivery cannot be performed by an orthopedic surgeon. In general, you have to approach the right experts at right time to resolve the problems and get the required outcome. To gain apt knowledge in Statistics and break complex barriers in health care data analytics, you have to approach the best Statistician”. “RISI has one of the renowned expert Statisticians, who can resolve all your chaos and stumbling blocks related to statistical study and its application in daily practice”. DO NOT MISS THIS OPPORTUNITY! For the first time in healthcare industry, a Statistician is going to review six sigma concepts! RISI Six Sigma Certificate affiliated by American Institute for Healthcare Quality (AIHQ).

Certification Criteria RISI & AIHQ - Lean Six Sigma certification is awarded on completion of the following: „„ Complete all learning modules „„ Score 50% or more in AIHQ Six Sigma global certification exam „„ Complete one Lean Six Sigma Project for all belts „„ Publication in Peer review journal for only Black and Master Belts

Course Plan Certificates Certificates Certificates Lean Six Sigma Lean Six Sigma Lean Six Sigma Master Black Belt Green Belt Black Belt Duration Duration Duration 5 months weekend program (Mar. 2021 3 months, weekend 3 months, weekend program (Sep. to program (Dec. 2020 to Jul. 2021) Nov., 2020) Exam and Project to Feb., 2021) Exam and Project 100 MCQ & 1 Exam and Project healthcare quality 50 MCQ & 1 healthcare quality 100 MCQ & 1 improvement improvement project healthcare quality project, 1 Research improvement project Fee publication Fee 15,000 Fee 25,000 40,000

LEAN SIX SIGMA GREEN BELT COURSE MODULES Six Sigma Concept & Philosophy „„ Six Sigma Concepts and Philosophy „„ Importance of Six Sigma in Healthcare quality „„ Six Sigma Deployment „„ Metrics: DPU, DPMO „„ Champion, Black Belt and Green Belts „„ Selecting Projects Define and Measure Stage „„ Define Stage: Creating Project Charter, Identifying Customers & Their Needs and Requirements „„ Creating SIPOC „„ Measure Stage: Identifying CTQs, Selecting Sampling Strategy and Collect the data, Establish the Baseline Performance „„ Basic Statistics: Concept of Variation, Data Types; Normal, Exponential, Binomial, Poisson distributions, Measures of central tendency - Mean, Median, Mode, Measures of Dispersion -Range, Standard deviation, Variance, Central Limit Theorem „„ Visualization Techniques: Process Mapping, Quality Function Deployment (QFD) „„ Measurement System Analysis: Types of errors in Measurement System, R&R for Variable measurement, R&R for Visual Inspection

GREEN BELT CONTINUES... Analyze Stage „„ Analysis Stage: Sources of variation, Identifying root cause and Validation „„ Data Analysis: common and special causes of variation, Control charts, Xbar and Range Chart „„ Individual and Moving Range Chart, Histogram, p-chart, c-chart, Pareto analysis. „„ Process Capability: Cp, Cpk, Pp, Ppk „„ Cause Analysis: Cause and Effect diagram, Why-Why analysis. „„ Diagnostic Techniques: Multi-Variate chart, Paired comparison „„ Application of MINITAB Improve Stage „„ Improving Stage: Generating Potential Solutions, Select the Best One, Developing Mistake-Proof „„ Measures, Process Optimization, Validating the Results „„ Advanced Statistics: Sampling distribution, Estimation, Hypothesis Testing, ANOVA, Correlation and Regression „„ Design of Experiments (DoE): Fractional Factorial designs, Full Factorial designs. Control Stage „„ Control Stage: Defining the Process Control System, Modifying the Documentation System „„ Conducting Training, Quantifying the Gains „„ Control Plans „„ Failure Modes and Effects Analysis (FMEA) „„ Team Working

LEAN SIX SIGMA BLACK BELT COURSE MODULES „„ Overview of Six Sigma Methodology and roles and responsibilities in Six Sigma implementation, Identification, Prioritization and selection of Improvement opportunities „„ Over view of Six Sigma Project execution (DMAIC Define- Measure- Analyze- Improve & Control), and Gate Review Questionnaire „„ Development of Project Team and Charter „„ Define and Map Processes to be improved (SIPOC (supplier, input, process, output, customer) / COPIS (customer, output, process, input, supplier), Activity Flow Chart) „„ Identification of critical to customer / critical to business characteristics: Voice of Customer & QFD „„ Descriptive Statistics and Statistical distributions Binomial, Poisson, Normal and other continuous distributions „„ Prioritization Matrix and FMEA and use of it in Data Collection Planning „„ Introduction to various statistical software packages for data display & analysis like Excel, Minitab, Systat, JMP, crystal ball, etc.- understanding in usage & interpretation of output along with each topic „„ Measurement System Evaluation (Gauge R&R) for variables as well as for attribute measurements (Kappa Value and Confidence interval for agreement with expert) „„ Understanding variation-special causes vs. common causes (Application of Graphical techniques) „„ Stratification methods (like Pareto, Bar Diagrams, stratified dot plot, stratified scatter plot, Box Plot, Multi -Vari Charts etc) „„ Normality test of a data, evaluation of Process Capability for data from a Normal/Non-Normal distribution „„ Evaluation of Process Capability for Data from Normal/Non-Normal Distribution

BLACK BELT CONTINUES... „„ Concept of Short Term, Long Term Process Capability and assessment of Sigma level „„ Cross Functional Process Mapping including identification of value added and non-value added activities „„ Organizing for potential causes using cause and effect diagram, FMEA & Tree Diagram „„ Verification/validation of causes using work place investigation (GEMBA) „„ Concept of correlation and Regression and use of the same in validating causes „„ Concept of Test of Hypothesis like 2 Sample, ANOVA etc and use of the same in validating the causes „„ Sample Size determination for a given confidence level „„ Multiple Regression, logistic regression and use of the same in validating the causes „„ Concept of Design of experiment and details of full factorial, fractional factorial and screening designs „„ Generate Improvement Ideas using Creativity Techniques (Traditional & non-traditional) „„ Solution Evaluation Criteria, Evaluation of solutions and selection of solutions „„ Change Management Process dealing with resistance to change and Process of piloting the solutions „„ Risk Analysis through use of FMEA or related methodologies „„ Concept and Examples of Poke Yoke, Visual Workplace and 5S „„ Planning for full scale implementation (use of Gantt Charts, planning grid, involvement Matrix) „„ Evaluation of results after implementation and monitoring the results through statistical Process Control (like Control Charts, Pre-Control Charts etc) „„ Monitoring the results as a part of established QMS through use of process, product audit and internal audits „„ Institutionalization and integration of the solutions „„ Process of Closing the Project and its documentation „„ Work through at least 3 six sigma projects of different applications

LEAN SIX SIGMA MASTER BLACK BELT COURSE MODULES „„ Overview of Six Sigma Methodology and Lean „„ Review Strategies for effectively implementing Six Sigma and Lean Six Sigma in healthcare „„ Understanding of Deployment Strategies - Business Goals / Dashboards / Balance Business Score Card or Customer Goals including linkages with financial goals „„ Executive and other roles and responsibilities in Six Sigma/Lean implementation „„ Six Sigma Project selection-linkage to strategy „„ Over view of Lean Six Sigma Project execution (DMAIC or DFSS/ DMADV) „„ Project Review Guidelines and selection of Belts for the projects „„ Voice of Customer, Affinity Diagram & Quality Function Deployment „„ Distribution fitting of a data, evaluation of Process Capability and Concept of „„ Process Capability and assessment of Sigma level „„ Identification of VA and NVA activities in Processes „„ Value Stream Mapping „„ Lean tools and integration of Six Sigma and Lean concept i.e., Lean Six Sigma „„ Logistic regression and use of the same in validating the cause „„ Reliability Theory, Design FMEA, Pugh Matrix, Fault Tree Analysis „„ Taguchi Methods of Parameter and Tolerance Design „„ Exploratory Data Analysis „„ Multivariate Analysis like (cluster analysis, factor analysis etc)

MASTER BLACK BELT CONTINUES... „„ Conjoint analysis „„ Simulation „„ Queuing theory „„ Change Management Process dealing with resistance to change „„ Concept and Examples of Poke Yoke, Visual Workplace and 5S & Planning for full scale implementation „„ Process of Closing the Project „„ Work through at least 3 Six Sigma projects of different applications in Healthcare Quality „„ Mastering MINITAB & SPSSConjoint analysis „„ Simulation „„ Queuing theory „„ Change Management Process dealing with resistance to change „„ Concept and Examples of Poke Yoke, Visual Workplace and 5S & Planning for full scale implementation „„ Process of Closing the Project „„ Work through at least 3 Six Sigma projects of different applications in Healthcare Quality „„ Mastering MINITAB & SPSS

Unique Selling Points of RISI „„ CPHQ - Certified Professional in Healthcare Quality „„ CPPS - Certified Professional in Patient Safety „„ C-KPIPH - Certified KPI Professional in Healthcare „„ CPHDA - Certified Professional in Healthcare Data Analytics „„ SPSS - Certified Professional SPSS „„ SAS - Certified Professional in SAS „„ Certified Professional in MINITAB „„ SOPS - Survey on Patient Safety Culture „„ Six Sigma „„ Research „„ Consultancy CONTACT US Dr. Dinesh P., CEO, RISI Mobile # +919094640700 WhatsApp # 917338928262 www.ragava-isi.com


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