Retail Newsletter - March

NEC Technologies India Private Limited RETAIL NEWSLETTER Bringing you the latest in Global Retail Volume 1, Issue 3 Date: March 2017 Inside this issue: Retail Events 1 Industry Outlook 2 Technology 3 Competitors 4 Customers 5 New Release 6 Trending 7 Retail Events 1 © NEC Technologies India Private Limited 2015 NEC Group Internal Use Only

Industry Outlook POS (Point of Sale) Terminals Market Outlook: North America to lead the regional landscape: Industry Trends: 2016-2023 Global Market Insights According to Global Market Insights, Inc., “Global (Point of sale) POS terminals market worth USD 40 billion in 2015, is projected to exhibit an annual growth rate of 11.2% over the coming six years. On the basis of application, POS terminals market is segmented into healthcare, retail, entertainment, hospitality, and warehouse. The retail sector dominated the Point of sale industry in 2015, by accounting for 30% of the total share. mPOS (mobile point of sale) terminals market is anticipated to register an annual growth rate of more than 19% over the coming six years. The emerging economies such as Asia Pacific will exhibit remarkable opportunities for the industry players, owing to the growing retail outlets such as hypermarkets and supermarkets. As per the study, APAC POS terminals market will collect a revenue of USD 31 billion by 2023. China and India will contribute noticeably towards the regional growth trends. The surging demand for mobile devices such as tablets and smartphones across the APAC will propel the industry size over the period of 2016 to 2023. Considering regional outlook, North America POS terminals market dominated the regional landscape in 2015 and will continue its dominance over the coming years, owing to the strict government norms to use advanced NFC and EMV-enabled devices instead of traditional devices. The expanding mPOS (mobile point of sale) terminals market in the U.S. will fuel the North America regional growth considerably. For more information: http://bit.ly/2m5jDXk

Technology Panasonic’s new checkout machines scan and bag items by themselves Can it still be considered self- checkout if the shopper doesn’t have to do a thing during the process? Yet another retail innovation aimed at expediting the checkout process scans and bags items so humans don’t have to. Panasonic showed off new convenience-store checkout machines in Japan that use special shopping baskets that detect the products inside and calculate the bill, The Wall Street Journal reports. The customer sets the basket in a slot that pulls the bottom of the carrier aside, and the merchandise falls into the bag underneath. Customers can pay with cash or a card, as paper money is still widely used in Japan. Panasonic worked with convenience-store chain Lawson on the system, and will be trying it out at one of the retailer’s stores next to the tech company’s headquarters in Osaka. It “could bring a revolution to the broader retailing industry,” said Sadanobu Takemasu, chief operating officer of Lawson. “We all face a scarcity of labor. ” That being said, executives at both companies insist they don’t want to get rid of human employees completely. “Our store is also a point of communication for neighbors, where customers can enjoy chatting with clerks,” said Takemasu. The company’s humanless checkout comes a week after Amazon announced it would be opening a convenience store called Amazon Go with no checkout lines in Seattle next year. For more information: http://bit.ly/2lwQnIM

Competitors Posiflex Unveils Latest NCR Corporation launches Kiosk, POS Terminal and the NCR Silver family of Mobile POS at EuroShop point-of-sale (POS) 2017 products in the U.K. Posiflex will unveil its newest With NCR Silver, U.K.-based products at EuroShop 2017, merchants can turn their tablet including KK Series new kiosk line, into a complete POS system. This RT Series POS terminal and MT cloud-based payment, marketing Series MT-4310W mobile POS. and business management solution For more information: operates on iOS and closed http://bit.ly/2lkRFKS Android devices. For more information: http://bit.ly/2mkMGte HP Inc. Delivers New Mobile Capabilities to Retailers #NRF17 The new HP Elite x3 Mobile Retail Solution and the HP MX12 Retail Solution help retailers reinvent the customer experience with mobile platforms that leverage HP’s latest innovation. For more information: http://bit.ly/2mkDXXW Toshiba Tec Enhances Business with Digital Signage Solutions Toshiba Tec Corporation announced the availability of digital signage to its customer base with a focus on serving organizations in the sports and entertainment and retail industries especially in the United States and Europe. Toshiba Tec equips clients with all of the hardware, software and services required to implement best-in-class digital signage ranging from a single screen to large stadium displays. For more information: http://bit.ly/2mVsJXi

Customers Vingroup rules out sale Pop-ups to precede of retail chain to stores for Ikea India Japan’s 7-Eleven Vietnamese property giant Ikea plans to have 50 of the outlets Vingroup has ruled out sale of its by 2025, with a typical Hej House convenience store chain, VinMart+, store being between 4000 and 7000 brushing aside reports that Japan’s sqft (650 sqm), housing a cafe and 7-Eleven was acquiring it. usually in malls; plans to start 25 Ikea For more information: stores by 2025. http://bit.ly/2mINaGa For more information: http://bit.ly/2mIJmom McDonald’s Unveils Vietnam’s Mobile World New Global Growth plans 300 grocery Plan - Mobile Order and stores Pay Coming Vietnam’s Mobile World – the Mobile order and pay will be electronics retailer – says it plans launched in 20,000 restaurants in to open 300 more grocery stores some of our largest markets, under the Bach Hoa Xanh banner including the U.S., by the end of this year. 2017. For more information: For more information: http://bit.ly/2jz11QX http://bit.ly/2mS8n0f 7-Eleven Malaysia sales FamilyMart to double grow 4.8 per cent stores in Thailand, take on 7-Eleven Despite the impact of GST and The number of FamilyMart subdued consumer sentiment, 7- convenience stores in Thailand will Eleven Malaysia recorded 4.8 per double to over 2,000 within five cent sales growth last year. years as the operator seeks It had the same percentage growth to narrow the gap with industry for its fourth quarter. But profit fell. leader 7-Eleven. For more For more information: information: http://bit.ly/2lULwSK http://bit.ly/2mD58ux

New Release NCR RealPOS™ XR3 NCR RealPOS™ XR4 NCR NCR Integrated Multi-Touch POS Modular POS • Fan-less retail hardened design • Sleek Design • New low profile, compact design • Small Size (395 x 274 x 331 mm) • Small Size (330 x 264 x 56 mm) • Lightweight (7.5 kg) • Lightweight (3 kg) • Capacitive Touch / Resistive Touch • Unique front access cable Display connection • On-board image recovery button • Can be mounted on a wall • Value Price • On-board image recovery button • Value Price Title Description Processor Celeron N3060 Dual Core Memory 8GB DDR3 1600MHz Storage Options HDD (250GB) / SSD (60/120GB) USB x7 (x4 12V, x1 24V, x2 USB 3.0) Optional Serial x3 (x2 RJ50, x1 DB9) Display x2 DisplayPort Cash Drawer x1 Audio x1 (amplified) LAN 10/100/1000MB (Gigabit) OS POSReady 7 (32/64 bit) Win7 Pro (32/64 bit) Win10IoT (32/64 bit) SLEPOS 12 (64bit) Andoid Lollipop 5.1.1 For more information: http://bit.ly/2m1hvSX

Trending Smart Retail Stores What are Smart Retail Stores? Smart retail stores are traditional stores that have been transformed into modern stores due to implementation of new technologies. Such technologies are used to enhance the everyday operations of the store from a retailer perspective and a customer perspective. These new technologies allow the stores to use IoT and Big Data as a platform, combining personal data with sensors to deliver the ultimate customer experience. Smart retail stores like in the example below allow the them to analyze customer behavior, anticipate customer expectations, provide security and evaluate feedback and opinions on social media. Smart Dressing Rooms In an ever changing world with increasing customer demand and customer satisfaction, retailers need to adapt to these changes to stay competitive. By using smart solutions like the smart dressing room and I-beacons, retailers can get specific information that helps customers with their daily challenges. Imagine that customers never again have to return any clothing, because the smart dressing room measures their current body measurements and saves it for (future) use in-store or online For more information: http://bit.ly/2lwZOrM

Trending Smart Retail Stores Smart Stocks Another interesting solution for smart stores are RFID scanners. With RFID Scanners we can constantly track the whereabouts of an article and also stay informed of shelf stock, this can then be linked to an automated order system. Smart shelves are the future for customer value analytics and also increase efficiency in ordering processes. RFID can also be applied to the shopping cart, which revolutionizes the way customers shop. It for example enables linking a shopping cart with the customers’ smartphone and subsequently spots items on sale, compare prices between stores, direct you through the aisles, and even check items off your list when you load them in the basket. These information can further be used for customer’s basket value analysis. Linking this to any type of payment card will allow the customer to pay for it right away while not having to wait in line, and thus increasing customer flow and throughput. For more information: http://bit.ly/2lwZOrM