Mexico 2019

WYMIWBTNOOEAEHUXNEIRTCEOLuxury All-Inclusive | Oversized Suites | 5-Star Dining | Adults-Only Royal Service | Family Concierge | Yhi Spa | Life A19Enriching Experiences | Non-Motorized Water Sports | Fitness Programs | Romance by Paradisus | Meetings & IncentivesParadisus Los Cabos | Paradisus Playa del Carmen | Paradisus Cancun

Occidental Tucancún Occidental Cozumel Occidental at Xcaret Destination Featuring a range of hotels and resorts, Occidental Cozumel Occidental Hotels & Resorts is the perfect option for This all-inclusive Mexican hacienda-style families, groups of friends and couples. The brand resort is on Cozumel’s best beach with close focuses on active adventures exclusive to each resort proximity to amazing snorkeling and diving. location, such as diving and cultural immersion, with a portfolio of properties in extraordinary locations, Occidental Nuevo Vallarta (Riviera Nayarit) equipped with a comprehensive range of amenities. This all-inclusive resort is located in a privileged enclave amidst an idyllic beach with a variety Occidental at Xcaret Destination (Riviera Maya) of activities and excursions for all ages. Next to the eco-archaeological Xcaret Park, this 24-hour all-inclusive resort has modern Occidental Tucancún (Cancun) facilities and coexists with nature and culture. Set on a white-sand beach with crystalline water, this all-inclusive resort lies within Cancun’s hotel zone Occidental Costa Cancún and close to its nightclubs and shopping centers. Set along the Caribbean Sea and Cancun’s famous hotel zone, this all-inclusive resort combines exclusivity and comfort for an unforgettable experience.A20 Terms, conditions and restrictions may apply. Offer, inclusions, blackout dates, and availability are subject to change without notice. Not responsible for errors or omissions.

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Cozumel Playacar Situated on magnificent Playa San Francisco, one of Cozumel’s Located along white-sands and turquoise waters in best white-sand beaches, lies the all-inclusive Allegro Playa del Carmen, the all-inclusive Allegro Playacar Cozumel. This hotel features 305 stylish rooms and suites, provides the perfect environment to relax and make 5 restaurants, 5 bars, 4 swimming pools, a Jacuzzi, a kid’s the most of paradise. This hotel offers rooms with waterpark, Spa, and a variety of leisure and entertainment unobstructed views of the hotel grounds or ocean, five activities. The hotel is also in close proximity to Palancar restaurants, four bars including a swim-up bar, three Reef, one of the world’s top destinations for scuba divers. pools, a range of sport and water activities, and more. And with the new Premium Level guests can enhance their The hotel is ideally located near a variety of cultural stay by including preferred room location, private check-in activities, including the archeological ruins of Tulum. facilities, exclusive access to Santa Rosa lounge and more! AN AMAZING LUXURY EXPERIENCE Set on an idyllic, pristine stretch of white sand in Playa del Carmen, the Royal Hideaway Playacar e ortlessly blends world-class service and pampering from the moment you arrive. As a member of The Leading Hotels of the World, this all-inclusive, adults-only haven o ers you peace, quiet and privacy, and is committed to exceeding your expectations with in nite opportunities for luxuriant indulgences.A24

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DO PARADISE LIKE A PRO Not all family vacations are created equal. This one they won’t forget. Come hang at Woodward — a world-class 29,000 sq. ft. action sports facility at the Hard Rock Hotel Riviera Maya, Mexico. Rolling out a whole new paradise.SKATEBOARD. DIGITAL MEDIA LAB. PARKOUR. CHEER. SCOOTER. SKI. BMX. SNOWBOARD. A27

A HIDDEN GEM IN PUERTO ESCONDIDO, MEXICO Surrounded by virgin nature and miles of pristine beach, Oaxaca’s unspoiled Emerald Coast is simply breathtaking. This year, offer your clients something truly unique.A28

applevacations.com THINGS TO KNOW BEFORE YOU GOHEALTH AND SAFETY TIPS FOR TRAVELERS REQUIRED ENTRY/RE-ENTRY DOCUMENTATIONApple Vacations strongly recommends that you visit the U.S. Department of State Proper documentation is your responsibility. The following information giveswebsite http://travel.state.gov/, as well as the Centers for Disease Control and current requirements for United States citizens, effective at time of printing. ThisPrevention website, https://www.cdc.gov/, which include important information information may change, so see your travel agent or contact the consulate for theon foreign travel. Use common sense while vacationing abroad. For example, if country to which you are traveling for current requirements. Passengers returningyou choose to drink alcohol, do so in moderation. In addition, be cognizant of the to the U.S. by air from any international destination must have a valid passport, andeffects of mixing alcohol and certain medications. Should someone in your party may be denied boarding by the airline if the passport is damaged, mutilated, or hasbecome ill while on vacation, alert the resort front desk for immediate medical excessive wear. A “Passport Card” is not acceptable. If your name on your passportattention or call the emergency number provided by the resort. Also advise your (or for non-U.S. citizens, valid travel documents) does not match your name on yourApple Representative as soon as possible, who may be able to provide assistance. If travel vouchers/ tickets, you will not be allowed to travel. A passport valid for ayou have medical issues or concerns about medical services, Apple Vacations urges minimum of 3 months past the date of arrival is required for U.S. citizens travelingyou to contact your hotel with specific questions. Please be aware that medical to Panama. For details on how to obtain a passport, contact your local courthouse orstandards and training of emergency responders and resort medical facilities vary post office. If you are not a U.S. citizen, contact the embassy of the country to whichgreatly, and health care abroad may not be the same as you might expect at home. It you are traveling to determine required entry documents. We regret that we cannotmay be standard policy for hospitals and medical providers abroad to require cash accept unaccompanied minors under 18 for any travel. Failure to comply with thepayment upfront for services. Check with your insurance provider regarding claims above requirements will result in you not being allowed to travel.for reimbursement. Sports and aquatic equipment, especially scuba gear, may not Passed by Congress in 2005, the REAL ID Act established minimum ID securitymeet U.S. safety standards and many resort pools and beaches may lack lifeguards. standards and prohibits federal agencies, like TSA, from accepting licenses andBalcony railing heights in Mexico are lower than the mandated heights in the United identification cards for official purposes from states that do not meet theseStates, and also may be lower in other countries. Low balcony railings create a risk standards. Passengers with a driver’s license issued by a state that is not compliantof falls, which may result in serious injury or death. In tropical climates, we strongly with the REAL ID ACT (and has not been granted an extension) will need to showrecommend the use of insect repellent, especially during rainy season; seek shade in an alternative form of acceptable identification for domestic air travel to boardorder to avoid heat exhaustion, and stay hydrated. Bottled drinking water is recommended. their flight. To check whether your state is compliant or has an extension,RESERVATIONS/PAYMENTS/LATE BOOKINGS visit https://www.dhs.gov/real-id. If your state-issued ID or driver’s license is notTo book an Apple Vacation, see your travel agent, visit applevacations.com or call compliant, visit https://www.tsa.gov/travel/security-screening/identification for1-800-517-2000. Transportation Security Administration (TSA) regulations alternate forms of acceptable ID.require you to provide your full name as it appears on your travel documents, date DENIAL OF ENTRYof birth, and gender at the time of booking for the purpose of watch-list screening. Certain countries may deny entry to travelers with even a minor criminal record,Failure to provide this information will result in you not being allowed to travel. and if not a U.S. citizen, entry back into the U.S. Check with the U.S. Embassy andFor details, visit tsa.gov. Once your reservation is confirmed, the amendment the embassy or consulate of the country being visited to ensure you can travel asand cancellation charges as explained in the Fair Trade Contract apply. For online planned. Apple Vacations does not accept responsibility if you are denied entry andbookings at applevacations.com, full payment is required at time of booking and only cancellation penalties apply.major credit cards are accepted. When booking with an airline-sponsored credit SECURITY SCREENING, CARRY ON ITEMScard, benefits such as free baggage fees which may apply when booking with the Do not pack cash, medication, important documents, valuables or fragile itemsairline directly WILL NOT apply to your Apple Vacation. Bookings made 14 days or in your checked luggage. Homeland Security now requires that all electronicsless before departure incur a $10 per person late booking fee. larger than a cell phone are subject to a secondary screening at select airports. If inITEMS NOT INCLUDED disrepair (broken screen, etc.), these devices will not be allowed through security.Passport and visa fees, port/embarkation fees, laundry, telephone calls, other items Cases must be removed and placed in their own bin for (round-trip) screening.and services of a personal nature, and tips to airport baggage handlers are not For more information visit: https://www.tsa.gov.included in the price of your vacation. Unless specified, alcohol, meals, and excursions CUSTOMSare also not included. Departure taxes may be payable at the airport upon arrival U.S. Customs currently imposes an $800 limit per person ($1600 for U.S. Virginor departure. $10 Dominican Republic tourist card fee included in air ticket price; Islands) on the value of goods you can bring into the country duty-free from mosttravel documents must be presented at resort airport for proof of payment. Airlines countries. This amount does vary depending on the particular country to which youmay charge additional fees including baggage, seat assignments and food/beverages. travel. Also, you are restricted from bringing certain types of goods (e.g. fresh fruits,Airport/hotel transfers are not included in Turks & Caicos. Riviera Maya Municipality vegetables) back to the U.S. Ask your travel agent for the latest details and saveof Solidaridad environmental levy of 20 Mexican pesos per room per day, collected receipts for purchases made on vacation.at hotel check-out. $29 Costa Rica departure tax payable at upon departure–U.S. HANDICAPPED SERVICES AND FACILITIESdollars, colones, Visa or MasterCard are accepted. $28 Antigua departure tax Should you desire any special service or equipment to assist with a disability, pleasepayable at airport upon arrival-cash only, U.S. dollars. A Barbados government levy let us know in advance so we can advise the air carrier or resort (services vary byof $5.50- $10 per room per night, based on the rating/ranking attributed to the hotel carrier and resort). Although we will do our best to assist you, Apple Vacations doesby the Barbados Hotel and Tourism Association, will be collected at hotel check-out. not guarantee the availability of wheelchairs at any airport. Wheelchair accessibleMajor credit cards or cash are accepted. Round-trip transportation from the Cancun rooms may be requested but cannot be guaranteed. Standards vary by propertyairport to the Puerto Juarez ferry terminal is included when traveling to Isla Mujeres; and country, may not be consistent with the standards required by the Americansyou must purchase your own ferry tickets (approx. $16-$18 r/t per person) and taxi With Disabilities Act, and are not within the control of Apple Vacations.to/from hotel (approx. $7-$12 r/t per vehicle). Prices above are subject to change. SPECIAL REQUESTSTRAVELING WITH CHILDREN Apple Vacations will provide the services and facilities of your vacation packageSome airlines do not charge for infants under two years of age, but the infant as confirmed on your invoice. If you would prefer special arrangements such asmust sit on an adult’s lap. Some airlines charge for infants or infant air-related adjoining rooms/room locations, bedding requests, specific assistance or specialtaxes. Some countries charge infant departure taxes. If an infant reaches the meals, we will pass on your request to the vendor on your behalf. However, sinceage of two at any time during the vacation, federal law requires the purchase of these requests lie outside our contracts with our suppliers, we cannot guaranteea separate seat for any remaining portions of the flight. Mexican-born minors special requests unless otherwise stated. Requests for special transportation/under 18 years of age traveling alone or with someone other than a parent or transfers is also not guaranteed and subject to an additional charge.legal guardian, require special documentation to depart Mexico, even if the Minor SAFETY DEPOSIT BOXES, DINING DRESS CODES, LATE CHECK-OUTis a Dual Mexican Citizen. For details, contact the Mexican embassy or visit: Valuables and other personal items are your responsibility. Most hotels offer safetyhttps://mx.usembassy.gov/implementation-of-mexican-regulations-regarding- deposit boxes (fee may apply). We recommend depositing cash, passports, jewelryminor-travel. If your reservation includes children at a hotel not accepting children, and other valuables for security. Many resorts have dress code requirements foryou will be denied check-in at resort and will be responsible for any additional costs. dinner -check online or ask your travel agent. Standard hotel check-out is mid-day.Hotels may check passports to verify that children qualify for any discounted rate, At the discretion of the hotel, a room MAY be made available for storing handand any applicable added charges are your responsibility. Child ages apply at time baggage or for changing prior to departure.of travel, not at time of booking. Restrictions apply to “Kids Stay, Play and Eat FREE” CATALOG/WEBSITE ACCURACYprograms. Children must be accompanied by full-paying adults. At select hotels, a We check and re-check prices and facts to ensure accuracy at the time of printing.single parent traveling with up to three children may not be charged the single Sometimes, however, you may find that prices have been changed or features wesupplement. The hotels reserve the right to collect the single supplement in resort, describe may become unavailable. Whenever possible, we will inform you or youror cancel any extra room upon arrival, if the promotional policy is not used in the travel agent about such changes. However, all prices and descriptions herein, as wellmanner for which it was intended. Restrictions apply. as in our ads and website, are subject to change without notice. Some hotel roomAIRPORT CHECK-IN/BAGGAGE ALLOWANCE images in this catalog and our website do not depict the standard room category.Check-in begins three hours prior to departure at the airline ticket counter. Under Maps not to scale. Apple Vacations is not responsible for omissions or errors.no circumstances should you check in later than one hour prior to departure. CUSTOMER COMMENTS/LOST ITEMSLate check-in WILL result in you not being allowed to travel. Anyone attempting Should you have a complaint while on vacation you must provide Apple Vacationsto check-in excess baggage must arrive at the ticket counter a minimum of 3 hours with a reasonable opportunity to rectify the issue during your vacation by promptlyprior to departure, or risk being denied boarding. Many airlines charge fees for notifying our representative in resort who will make every effort to help. If the matterchecked and/or carry-on bags. Please check with your travel agent, airline or visit cannot be settled on the spot, you must write to our Customer Care Departmentapplevacations.com/baggage. Carry-on luggage is limited to one bag per person within 28 days of the completion of your vacation at [email protected] must be small enough to fit beneath the seat in front of you. Excess/oversized com. The few complaints we receive are normally resolved by amicable settlement.baggage may be denied at check-in or subject to additional charges. Lap children However, please understand that we cannot consider post-vacation submissionsunder age two do not receive a separate baggage allowance. Apple Vacations accepts if you did not provide Apple Vacations with a reasonable opportunity to assist youno liability for loss or damage to luggage and recommends a TSA approved lock. during your trip. We reserve the right to give any compensation in the form ofWEDDINGS IN RESORT/HONEYMOON EXCEPTIONAL VALUES vacation certificates, cash or credit card credit. Apple Vacations will make inquiriesIf you plan to marry in destination, check with the local tourist office and consulate regarding lost items on your behalf. If located, you will be responsible for shippingof the country in which you are getting married for legal documents that may be charges. Email: [email protected]. Some honeymoon offers require you to supply a valid marriage certificate. Valid as of September 2018. Refer to applevacations.com for current information.CREDIT CARDS AND TRAVELERS CHECKSVisa, MasterCard and American Express cards are accepted in most destinations. VIS1Most local banks and hotels provide a currency exchange. Mexican law restricts theamount of U.S. cash that Mexican banks, hotels and retail businesses can accept.The use of U.S. credit cards is unaffected by the restrictions on cash.

FAIR TRADE CONTRACTBy booking with Apple Vacations, LLC (“Apple Vacations”) and/or using the Apple Vacations booking. If you have purchased the AV-OK Total Vacation Security Plan, your cancellationon-line booking site, you agree to the terms and conditions of this Fair Trade Contract. For fee will be reimbursed in Apple Vacations’ travel certificates with the balance of the refundimportant travel information please read: “Things To Know Before You Go” on previous page made in the original form of payment. However, if you have purchased the “Cash Back”or applevacations.com/faq which is part of this Contract. Any payment constitutes option, your entire refund due will be made in the original form of payment. The AV-OKacceptance of the terms in this contract. Group vacations, Ski/Mountain Vacations Plan payments are non-refundable and non-transferable. For complete details, refer to theand Cuba tours have special terms and conditions. For groups, refer to your AV-OK Plan Description at applevacations.com/avok or call them at 1-866-389-5378.group contract. Ski/Mountain Vacations are operated by Ski.com, an independent 5. PRICE GUARANTEEvacation wholesaler selected by Apple Vacations to provide you with the vacation While prices and features of Apple Vacations are subject to change without notice, ourservices you purchase. Visit ski.applevacations.com/terms for terms and conditions. intention is to provide you with the vacation which you have selected, at the price in effectFor Cuba, visit applevacations.com/cubaftc, or see your travel agent. at time of booking. If you have not paid for your vacation in full, you will be responsible for1. BOOKINGS AND PAYMENTS any increases in the price of any and all components of the vacation package. If for anyTo reserve your vacation, provide the required booking information and pay the applicable reason we need to increase the price of your vacation after you have paid in full, exceptdeposit per person, including payment of the AV-OK Total Vacation Security Plan for those increases related to government-imposed taxes and fees, we will offer you the(if selected). Full payment by credit card is required at time of booking for all vacations option of cancellation without charge, provided that you advise us within 7 days of your receiptbooked directly on our website, www.applevacations.com. of notice of the price increase (or prior to your departure day if we notify you on less thanDeposit requirements: For vacation packages utilizing published airline tickets, full 7 days notice). Fees for changes that you make do not constitute an increase in the price ofpayment of the air portion of the package is required at the time of guarantee (credit an already purchased ticket or other travel component.cards only), which will be forfeited if the booking is cancelled. For vacation packages using 6. TRAVEL ON AIR CARRIERS INCLUDING PUBLIC CHARTER FLIGHTScontracted scheduled air, the minimum deposit is generally $200 per person, however, Apple Vacations has made arrangements for air transportation to your vacation destinationselect contracted airfares may have lower deposit requirements. For charter air travel or via regularly scheduled certificated air carriers or other air carriers who have duly filedland-only bookings, the required deposit is $125 per person. Apple Vacations reserves with and are authorized to operate air transportation and public charter transportation bythe right to issue scheduled airline tickets once the applicable deposit has been paid. The the U.S. Department of Transportation. Apple Vacations reserves the right to substitutebalance due must be paid at least 45 days before departure. For bookings within 45 days of alternate air carriers if necessary. All air travel is subject to the terms and conditions of thedeparture, full payment is due at time of booking. Bookings for travel December 24-27 will operating air carrier. When you fly to and from your destination the Conditions of Carriagerequire payment in full by October 15. For certain holiday departures, full payment is due apply, some of which limit or exclude liability. The Conditions of Carriage are available by60 days prior to departure. We reserve the right to treat the booking as cancelled by you requesting them in writing from the carrier or by request at the airport.if the balance due is not paid when due. Vacation prices are subject to a late booking fee of 7. LUGGAGE AND PERSONAL PROPERTY$10 per person if booked 14 days or less prior to departure. The baggage allowance and fees vary and are set by each air carrier. Information onApple Vacations’ prices include taxes and service fees applicable to the airfare, hotel carrier baggage policy and fees, liability for lost, misconnected and damaged baggage oraccommodations, and ground transportation components of your vacation package. At the other personal property can be obtained through your travel agent, by contacting the airtime of check-in, additional fuel, security, and baggage surcharge and fees may be charged carrier directly, or by requesting them at the airport. For air carrier baggage policies, visitby the airline, hotels or any other service provider. Questions about these charges should applevacations.com/baggage. For international travel to which the Montreal Conventionbe addressed to the airline, hotel or other service provider. Government entry and exit applies (including domestic portions of international travel), the airlines’ liability is limitedfees may also apply, depending on your destination. All air travel is subject to the terms and to 1,131 SDR (Special Drawing Rights) per customer for checked and unchecked baggage.conditions of the operating airline. Special Drawing Rights (SDR) is an international monetary fund unit of currency. SDR’s will2. HOW TO CANCEL OR REQUEST CHANGES be converted to U.S. dollars using the rate in effect on the mishandled baggage settlementYou must notify us immediately to cancel or make changes to your vacation package. If date. Exchange rates are available online at imf.org. These limits will apply unless an excessyou booked on-line, contact Apple Vacations’ Customer Service at 1-800-517-2000; valuation is declared at the time of check-in. All lost or damaged luggage must be reportedif you booked through a travel agency, all communications prior to departure, including to an airline representative at the destination airport by the passenger before you leavequestions about changes, cancellation, payments and refunds, must be via your travel the airport. Some airlines do not cover damage to soft-sided luggage. Checked baggageagent. Cancellation and change fees will apply. All changes are subject to availability and taken from the terminal building at the destination will be considered to have been receivedlimitations and restrictions of the airline, hotel, and ground transportation or other service in good condition and no claim for loss or damage will be accepted after baggage has beenprovider. Certain excursion operators only allow a refund if cancelled upon notice to them. removed from the terminal. The maximum liability of the ground transportation company inContact the excursion company for the applicable notice provision and to arrange a refund. resort for lost or damaged property is $400. Loss or damage must be reported immediately.3. CANCELLATIONS, CHANGE FEES & REFUNDS Apple Vacations does not accept liability for client luggage or personal property.Your right to any refunds if you change your plans is limited. Cancellations and changes 8. FLIGHT INFORMATIONto any booking are subject to both Apple Vacations’ fees and fees imposed by airlines, Whether you book online, directly with us or through a travel agent, flight informationhotels and excursion companies. Most airfares and hotel reservations are non-refundable will appear on the booking confirmation issued when you make your deposit, and on yourand non-transferable, and you may be charged 100% cancellation/change penalties. flight tickets or other electronic travel documents issued when payment is made in full. AllPassengers who do not travel are subject to 100% cancellation penalties. flight times are subject to change. It is your responsibility to reconfirm your flight timesIf you cancel your vacation or change your departure date, flight, duration, class of service, prior to departing for the airport. If you fail to check in for your flight at the required time,name, departure city, or destination, the charges shown below become payable by you. you may be denied boarding and may not be eligible for a refund. Apple Vacations assumesSignificant additional penalties (i.e. non-refundable airline tickets and fees, non-refundable no responsibility for any passengers making independent connections to flights bookedor non-transferable hotel promotions) may apply. through Apple Vacations. Pre-assigned seat selection is at the discretion of the air carrier and may require payment of an additional fee. CANCELLATION AND CHANGE PENALTIES 9. HAZARDOUS MATERIALS RESTRICTIONS AND INSECTICIDE NOTICE Federal law forbids the carriage of hazardous materials aboard aircraft in your luggage Charge per person ($) or as a % of the vacation price (including taxes and fuel surcharges) or on your person. A violation can result in 5 years imprisonment and penalties of $250,000 or more (49 U.S.C. 5124). Hazardous materials include explosives, compressed Notice received by Apple Vacations Charter Cancel Charter Booking gases, flammable liquids and solids, oxidizers, poisons, corrosives and radioactive in advance of departure Penalties Changes* materials. Examples: Paints, lighter fluid, fireworks, tear gases, oxygen bottles, and radio- 45 days or more $45 $45 pharmaceuticals. There are special exceptions for small quantities (up to 70 ounces total) of 44-31 days $125 $75 medicinal and toilet articles carried in your luggage and certain smoking materials carried 30-8 days 100% $250 on your person. Special restrictions and limitations for transporting Hazardous Materials 7-0 days 100% $500 and specifically Lithium Ion batteries, refer to faa.gov/go/packsafe for more information. *These fees apply to changes to the departure date, flight, duration, In the event a carry-on bag cannot be accommodated in the passenger cabin and has to class of service, departure city and destination. be placed below in a cargo bin for any reason, any electronic device or spare Lithium-ion or any other type of battery permitted in carry-on baggage MUST be removed from the LAND ONLY AND SCHEDULED AIR PACKAGES carry-on bag and remain in the possession of the passenger in the passenger cabin. Pre-departure: both the cancel and booking change fees are $45 per person For further information contact your airline representative. Apple fee plus applicable hotel and airline penalties. Some air carriers and hotels Some countries require insecticide spraying of aircraft prior to a flight or while you are on the aircraft. Visit http://airconsumer.dot.gov/spray.htm for more information. do not allow name changes. 10. APPLE VACATIONS AND OTHER SERVICE PROVIDER RESPONSIBILITY Scheduled air change/cancellation fees may be up to 100% of the fare. Apple Vacations makes arrangements with third party suppliers as independent contractors for the various components that comprise your Apple Vacations package, including all air NAME CHANGES AND CORRECTIONS, AND HOTEL CHANGES or ground transportation (including airlines, rental car companies, bus, hotel lodgings, Charter name change fees/corrections: $25 per person Apple fee. excursion services and other services). We have taken all reasonable steps to ensure that proper arrangements have been made for your vacation. However, Apple Vacations is not Hotel changes: $45 Apple fee plus applicable hotel penalties. an agent of these independent travel providers and we expressly disclaim any liability for Land only and scheduled air name change fees/corrections and hotel changes - their actions or omissions. Apple Vacations is not responsible under any circumstances for any injury or damages you $45 per person Apple fee plus applicable hotel and airline penalties. may suffer, in connection with air or ground transportation, hotel accommodations, or other Note: some airlines & hotels do not allow name changes. travel or excursion services arranged by Apple Vacations. Furthermore, Apple Vacations does not control and cannot be responsible for bodily injury, property damage or other loss You must notify us immediately of any changes or cancellations. If you booked or damage caused by factors beyond its control, including but not limited to: air turbulence, through a travel agency, all communications pre-departure must be via your failure related to the public internet, telephone or other communication lines, disease, travel agent. If you provide a substitute participant on a vacation, cancellation your failure to obtain valid travel documents or to follow travel instructions. Neither Applecharges will be waived if allowed by vendor, but change fees and restrictions may apply. Vacations nor these third party suppliers, or their respective subagents, shall be held liable for loss or damage to property or injury of person arising out of events of force majeure,If the number of individuals occupying a room changes due to a cancellation or booking including but not limited to strikes, war, acts of terrorism, extreme weather, flight delayschange, the remaining traveler(s) will be responsible for any additional costs incurred as a or turbulence, quarantine, sickness, government restrictions or regulations, or any otherresult of a change in the per person occupancy rate. If all travelers change, it is considered cause beyond the reasonable control of such parties.a new booking and cancellation fees will apply. By booking with Apple Vacations and/or using the Apple Vacations online booking site4. AV-OK TOTAL SECURITY PLAN (applevacations.com), you waive any claim against Apple Vacations, its affiliated and subsidiaryApple Vacations offers the AV-OK Total Vacation Security Plan, which includes a companies, and their respective officers, directors, employees, contractors, and agents, forPre-Departure Cancellation/Change Waiver and Best Price Guarantee (Part A) andPost-Departure Travel Insurance (Part B). To cover your cancellation and change fees,you may purchase the AV-OK Total Vacation Security Plan within 7 days of your initialbooking (except for group passengers who are subject to the terms under their groupcontract). For bookings within 14 days of departure, AV-OK must be purchased at time ofVIS2

applevacations.com FAIR TRADE CONTRACTany loss of or damage to property or injury to any person caused by reason of (i) any defect, 2. LOST SCHEDULED AIRLINE TICKETS & REFUNDSnegligence, or other wrongful act or omission or any failure of performance of any kind by any Refunds (if applicable) for scheduled air programs will only be issued upon the return ofairline, hotel, ground transportation, or other travel provider, (ii) any claim for inconvenience, the unused ticket. If you should lose your scheduled airline ticket, you will have to purchaseloss of enjoyment, mental distress or other similar claim, (iii) any delayed departure, missed a new ticket at your own expense and upon your return home, contact your travel agent orconnection, substitute accommodation, termination of service or change in fares or rates, and Apple Vacations to begin refund procedures by completing a “Lost Ticket Application” (fees(iv) overbooking, flight cancellation, lost or misconnected baggage, or any claim arising of the air may apply). Any refunds made by the airline will be based on the value of the original tickettransportation portion of any vacation package. Under no circumstances will Apple Vacations less any airline processing fees. In most cases, the replacement ticket will be more expensive.be liable for any special, incidental or consequential damages arising from the provision of our SPECIAL TERMS AND CONDITIONS SPECIFIC TO PUBLIC CHARTERStravel services or vacation packages. Certain exclusions may not apply in some jurisdictions. These special terms and conditions apply to those travel packages where Apple Vacations11. GOVERNING LAW AND FORUM SELECTION CLAUSE arranges for charter air transportation provided by one or more air carriers. All publicIf you find you have a claim or dispute with any of the travel or excursion providers, we will charter flights on Alaska Airlines: PC 17-082, B737-800-159 seats; Allegiant Air: PC 16-115,provide you with as much assistance as reasonably possible to assist you in resolving the A319-156 seats/PC 17-083, A319-156 seats or A320-177 seats/PC 17-083, A320-186dispute. Apple Vacations does not control and cannot be responsible for factors beyond our seats/PC 18-067, A319-156 seats/PC 17-180, A320-186 seats; Icelandic Air: PC 18-099,control, including but not limited to weather, government actions, terrorism, mechanical B757-200-183 seats; Miami Air: PC 17-110, B737-800-180 seats/PC 18-150, B737-800-breakdowns, your physical, medical or mental disabilities, your failure to obtain valid travel 183 seats/PC 18-105, B737-800-180 seats; Swift Air: PC 17-075, B737-800-174 or 189documents, your failure to follow travel instructions, or for denied entry at destination or seats or B737-400-162 seats/PC 18-146, B737-400; Viva Aerobus: PC 17-104, A320-re-entry into the U.S. 180 seats/PC 18-144, A320-180 seats/PC 18-123, A320-180 seats; Volaris: PC 18-131,This Fair Trade Contract shall be governed by the laws of the Commonwealth of Pennsylvania. A320-180 seats are operated by Apple Vacations, LLC. Apple Vacations reserves the rightShould a dispute or controversy arise concerning the terms and conditions of this Fair Trade to substitute alternate air carriers if necessary. All air travel is subject to the terms andContract or involving a claim for loss, injury or other damage arising out of or relating to conditions of the operating air carrier. This information is current as of July 2018. For ayour trip, any legal action against Apple Vacations shall be brought exclusively in the current listing of our public charter filings, see applevacations.com/PCfilings, or ask yourPennsylvania Court of Common Pleas of Delaware County. travel agent. Apple Vacations, as the Charter Operator, is the principal. Apple Vacations isIf any term or provision of this Fair Trade Contract is determined by a court of competent not responsible, unless negligent, for the personal injury or property damage caused by anyjurisdiction to be invalid or otherwise unenforceable, such holding will not affect the validity direct air carrier, hotel or other supplier of services in connection with the charter.or enforceability of the remaining terms and provisions. 1. CANCELLATION OR MAJOR CHANGE BY APPLE VACATIONS12. TRAVEL PROVIDER CHANGES AND CANCELLATIONS & REFUNDS If Apple Vacations makes a “major change” or cancels the tour or travel package 10 daysAll prices and features described in Apple Vacations’ promotional materials and website are or more before the departure date, we will notify you or your travel agent in writingsubject to change without notice. Some hotel room photographs may not depict the standard within 7 days of becoming aware of the change or need to cancel. Apple Vacations mayroom category. Any refunds will be made as soon as possible in the original form of payment. not cancel a charter less than 10 days before the scheduled departure date, except forNo refunds will be made for any services provided in the vacation package or itinerary that circumstances that make it physically impossible to perform the charter trip. Underyou do not use. Passengers who do not travel are subject to 100% cancellation penalties. these circumstances, we will notify you as soon as possible. Our only liability will beSpecial features offered by hotels are subject to change at the hotel’s discretion. In the to return all monies paid or provide a refund in the form of an Apple Vacations credit.unlikely event that a pre-departure change of hotel, departure or return date, departure city For International Flights only: Additional restrictions may be imposed on the flights by theor destination becomes necessary, we endeavor to find comparable accommodations and will foreign governments involved, and if landing rights are denied by a foreign government,notify you as soon as possible. If our alternate arrangements are unacceptable to you, you the flight will be cancelled and you with receive a full refund. In accordance with federalmay cancel without charge provided that you notify us within 7 days of your receipt of notice regulations, a “major change” constitutes any of the following: a change in the departure orof the change (or prior to departure date if we notify less than seven days prior to departure). return date which Apple Vacations knows of more than 2 days before the scheduled flight13. INTERNATIONAL TRAVEL AND DENIAL OF ENTRY date, unless the change results from a flight delay; any charter flight delay of more thanPassengers traveling to any international destination must have a valid passport and, for 48 hours; a change in the origin or destination city for any flight leg, unless the change onlynon-U.S. citizens, valid entry documents (See “Things To Know Before You Go” or affects the order in which cities in a tour package are visited; a substitution of any hotel;applevacations.com/travel-tips). Apple Vacations is not responsible for any passenger who or a price increase occurring 10 or more days prior to departure and resulting in anis unable to travel as a result of their failure to have the required travel documents, or is aggregate price increase of more than 10%.denied entry into any country or re-entry back into the U.S. 2. YOUR RIGHT TO CANCEL IN THE EVENT OF A MAJOR CHANGE14. TRAVEL RESTRICTIONS If Apple Vacations makes a “major change” before the departure date, you have theApple Vacations will not allow travel to unaccompanied minors under 18 years of age, option to cancel and receive a full refund by providing Apple Vacations with writtenand some hotels require that the adult companion be at least 21 years of age. Some age notice of cancellation within 7 days of receiving our notice of the “major change”. If Applerestrictions may apply for car rentals and on cruises. Infants under 2 years may be free of Vacations makes a “major change” after the departure date, you have the option to rejectcharge, provided parents make arrangements directly with the hotels for incidentals such the substituted hotel, changed date, origin, or destination of a flight leg and receive aas food, crib, etc. Disabled travelers must be accompanied by an able-bodied traveler who refund of that portion of the tour package not provided; in this case you will receiveshall be responsible for ensuring the disabled traveler’s participation in the excursion. a refund within 14 days of the return date for the tour package.Most travel and excursion services, hotels and visiting sites outside the United States are 3. SECURITY AND DEPOSITSnot, nor are they required by law, to be handicapped accessible, and may not be equipped Apple Vacations has surety trust agreements with WSFS Bank, 724 W. Lancaster Ave.,with wheelchair ramps or other adaptive devices or equipment. Apple Vacations and its Wayne, PA 19087 for payment of any charter air package refunds as defined bysuppliers cannot be held responsible if ramps or other adaptive devices are not available. the agreements. Under these agreements, unless you file a claim with Apple VacationsWe reserve the right to accept or reject any person as a excursion participant and to (or with the bank) within 60 days after termination of your vacation, both parties shallexpel from the excursion any participant(s) whose conduct impairs the safety or security be deemed released from all liability to you. Termination means the date of arrivalof the group to whose behavior is deemed incompatible with the interest of the group. (or in case of a cancelled charter, the intended date or arrival) of the return flight.Any expenses incurred to remove or return such person to the departure city will be Make all checks payable to Shelby Financial Corporation fbo Apple Vacations.charged to the expelled participant(s). These public charter flights are operated by APPLE VACATIONS, LLC, 7 Campus Blvd.,SPECIAL TERMS AND CONDITIONS APPLICABLE TO APPLE VACATIONS WITH Newtown Square, PA 19073 as principal and tour operator.SCHEDULED AIR TRANSPORTATION OR LAND ONLY PACKAGES © Copyright, 2018 Apple Vacations CST#2091950-401. CHANGES BY AIRLINES If you booked a Charter Flight, you have the right to receive a full refund if you paid by creditIf a scheduled airline initiates a schedule change which results in a fare increase, the card until you agree to the terms and conditions of this Fair Trade Contract. You may alsopassenger is responsible for the price increase regardless of whether it occurs before or after have other rights and remedies under applicable law.the vacation price has been paid in full. All prices are subject to change if not paid in full due to THE INFORMATION IN THIS BROCHURE IS CURRENT AS OF THE DATE OFfuel surcharge increases, government taxes and fees increases or unforeseen circumstances. PRINTING (8/18) AND MAY BE DIFFERENT ON YOUR BOOKING OR TRAVEL DATES.You will be notified immediately upon discovery of an increase and will have the option of VISIT APPLEVACATIONS.COM/FTC FOR THE MOST CURRENT INFORMATION.paying the difference or canceling with full refund. You may incur additional airline baggageand optional fees (food, excess baggage, etc.), charged by the airline at check in. CHARTER OPERATOR - PARTICIPANT AGREEMENTIn accordance with Department of Transportation (D.O.T.) regulations, this booking form must be signed and sent with payment at time of booking for passengers travelingon charter air (Exclusive Vacation Flights). TRAVEL AGENT: YOU MUST SUBMIT THIS ENTIRE DOCUMENT and give copy to client.Please mail to: Apple Vacations, ATTN: Customer Care, 7 Campus Blvd., Newtown Square, PA 19073. Or, email to: [email protected] (we) have read and I agree to the above terms and conditions forming this Fair Trade Contract/Charter Operator-Participant Agreement. o Agreed_______________________________ _________________________________________________________________________ ___________________________________________________________Booking Number First Name Last Name__________________________________________________________________________________________________________________ (_____)_____________________________________________________Street, City, State, Zip Telephone NumberDeparture Date: ______________________________________ Return Date: ______________________________ Duration (# of nights): __________________________________Departure Airport: ___________________________________ Destination: _______________________________ Hotel/Tour Name: ______________________________________Cost of trip: $_________________________________________ oPayment covers: Deposit $__________ o Full Payment $______________Signature: ___________________________________________________________________________ Date: ____________________________ VIS3

AV-OK TOTAL VACATION SECURITYFrom only $3999! TRAVEL CERTIFICATE PROGRAMS 4 Nts or Less 5 Nts or More Best Price Guarantee in Plan! Land Only $3999 $6999 Air Only/Charter & Scheduled Air Packages $7499 $10499 Choice of cash back or Children 12 years or under (all program types) $1999 $3999 travel certificates! CASH BACK (in original form of payment) – Still only +$30 to all rates above. Plan available for all Group bookings! Higher premiums apply for holiday departures–visit applevacations.com/avokTo review full plan details online, go to tripmate.com/wpN430 prior to your purchase. The AV-OK Total Vacation Security Plan must bepurchased within 7 days of your initial booking (except for group passengers who are subject to unique contracts*). For bookings createdwithin 14 days of departure, the AV-OK Total Vacation Security Plan must be purchased at time of booking. The AV-OK Total VacationSecurity Plan includes Pre-Departure Cancellation/Change Waiver & Best Price Guarantee, and Post-Departure Travel Protection.PART A – APPLE VACATIONS’ PRE-DEPARTURE CANCELLATION/CHANGE WAIVER & BEST PRICE GUARANTEEAPPLE VACATIONS’ PRE-DEPARTURE CANCELLATION/CHANGE WAIVER — This waiver pertains to all vacation types: land only, charter, and scheduledair vacations including non-refundable scheduled airfares and airline penalties. This non-refundable plan allows you to cancel or change your vacation upuntil the flight check-in is closed (approximately one hour prior to scheduled departure time), except for passengers who do not arrive at the airport or gate,or who arrive too late to travel, or who fail to have the required valid passport and/or travel documents, or who are denied boarding. For last minute cancels,call 1-866-860-AVOK no later than one hour prior to your scheduled departure.Travel Certificate Programs: When a cancellation is made during a penalty period, your cancellation penalty will be refunded in Apple Vacations’ travel certificates(redeemable through the original booking agency), with the balance of the refund made in the original form of payment less the non-refundable AV-OK plan payment.Apple Vacations travel certificates may be used like cash when purchasing an Apple Vacation, are valid for one year, are non-refundable and non-transferable(issued only in the name of the passenger who cancelled) and may not be redeemed for cash.“Cash Back” Programs: The entire refund (less the non-refundable AV-OK plan payment) will be in the original form of payment if you purchased the “cash back”option at the time of booking for an additional $30 per person.Changes: AV-OK coverage is non-transferable and must be repurchased (reactivated) if coverage is desired for the amended booking. A reactivation fee of $25 forcharter/land only bookings and $45 for scheduled air bookings applies for all departure date, duration, hotel, departure city, destination and (scheduled air) classof service changes. A $10 reactivation fee applies for children 12 and under (all booking types). Higher reactivation fees apply to holiday departures. Changesfrom charter to scheduled air or between scheduled air carriers, as well as name changes, require cancellation of the booking and full repurchase of the AV-OK ifcoverage is desired on the new booking. If the number of individuals occupying a room changes, the remaining travelers will be responsible for any additional costsincurred as a result of a change in the per person occupancy rate.APPLE VACATIONS’ BEST PRICE GUARANTEE — You can claim the savings prior to departure if Apple Vacations advertises a discount on the exact samevacation that you have booked and all components are still available-same date, duration of stay, hotel, room category and flight (same scheduled airfare class,or any charter airfare class). This does not apply to Air Only, Fly/Drive, Square Deals, special packages, booking date-restricted sales and hotels with a “closed”booking status. Many added values offered by hotels are booking date-restricted and are not covered by the Best Price Guarantee.PART B – POST-DEPARTURE TRAVEL PROTECTION PLANPOST-DEPARTURE TRAVEL PROTECTION PLAN — Trip Interruption, Travel Delay, Medical, Baggage and more! This travel protection plan protects your vacationinvestment, your belongings, and most importantly, you. Plan payments are non-refundable and non-transferable. Review full plan details online at tripmate.com/wpN430. Trip Interruption - If you must interrupt your Trip after departure due to a covered Plan Cost is received within 7 days of your initial deposit/ payment for your Injury, Sickness, or death - your own or that of a Traveling Companion or a Family Trip, the booking for the Trip is your first and only booking for this travel period Member or for Other Covered Reasons, as defined, you will be reimbursed for and destination, and you are not disabled from travel at the time you make your the unused, non-refundable land or water arrangements and the additional payment for this Plan), suicide, normal pregnancy, war or any act of war. transportation charges paid to return home or to rejoin your Trip (limited to the cost of one-way airfare using the same class of fare as the original ticket). Coverage is Please Note: Part A – The Pre-Departure Cancellation & Change Waiver limited to the value of your original Apple Vacations package price. and Best Price Guarantee are provided by Apple Vacations and are not Trip Delay - Provides reimbursement up to $100 per day (maximum $500) insurance benefits. Part B – The Post Departure Travel Insurance Benefits for reasonable accommodation, meals and local transportation expenses if you are administered by: Trip Mate, Inc.*, (*in CA & UT, dba Trip Mate Insurance are delayed for 12 hours or more due to a covered reason such as common Agency) 9225 Ward Parkway, Suite 200, Kansas City, MO, 64114, carrier delay; quarantine; loss of passport, travel documents or money; natural 1-866-389-5378. Non–Insurance Services are not insurance benefits. One disaster; or a documented weather condition preventing you from getting to Call 24-Hour Assistance Services are provided by: One Call Worldwide the point of departure. Travel Services Network, Inc. and Global Xpi Medical Records Services are Medical Expense/Emergency Assistance - Provides reimbursement up to provided by Trip Mate. Benefits on this page are described on a general $25,000 for reasonable and customary medical expenses incurred during basis only. There are certain restrictions, exclusions and limitations that the Trip for a covered sickness or injury which occurs while on your Trip; for apply to all insurance coverages and services. This advertisement does not emergency dental treatment received during your Trip not to exceed $750; constitute or form any part of the Plan Description or any other contract of up to $50,000 for the cost of emergency transport to the nearest hospital or any kind. Plan benefits, limits, and provisions may vary by state jurisdiction. medical facility, including escort expense (both, if deemed necessary by the To review full plan details online, go to: www.tripmate.com/wpN430. attending Legally Qualified Physician), for a covered Injury or Sickness which occurs while on your Trip; or the cost of homeward carriage if deceased. PRE & POST DEPARTURE CLAIM PROCEDURES Accidental Death & Dismemberment - Up to $10,000. These benefits are paid if loss occurs within 180 days of a covered Injury which occurs while on your trip. To make a change to your existing booking, to “claim the savings” per Apple’s Baggage and Personal Effects - Up to $1,000. Coverage for direct physical loss Best Price Guarantee or to cancel your vacation prior to departure, contact or damage to your Baggage, passports, or visas while on your Trip. There is a your travel agent (if applicable) who will notify Apple Vacations, or call Apple per article limit of $300. There is a combined maximum limit of $600 total for Vacations at 1-800-365-2775. For all post-departure travel insurance the following: jewelry; watches; articles consisting in whole or in part of silver, claims excluding ski/mountain vacations contact Trip Mate, Inc. (In CA dba gold or platinum; furs; articles trimmed with or made mostly of fur; sporting Trip Mate Insurance Agency) at 1-866-389-5378 or report your claim equipment, Ski Equipment, personal computers, radios, cameras, camcorders on-line at tripmate.com. The Post Departure Travel Protection Plan also includes and their accessories and related equipment and other electronic items. the One Call Worldwide Travel Service Network, which provides you with If, while on your Trip, your Baggage is delayed for more than 24 hours, the medical consultation and monitoring, medical evacuation, prescription assistance, plan will pay up to $100 for the purchase of necessary additional clothing and emergency messaging services to family or friends, travel document and ticket personal articles. For complete details, visit tripmate.com/wpN430. replacement, 24-hour legal assistance, and much more. For the One Call Worldwide Access Your Medical Records Online - With our exclusive Global Xpi Service, Travel Service Network, call 1-800-555-9095 within the U.S. and Canada, and you can assure that your most important medical records are available to 1-603-894-4710 outside of the USA and Canada. Your Plan # is N430. you or any Physician chosen by you, anytime, anywhere in the world, quickly, wherever internet access is available. Register at your convenience at www. ADDITIONAL NOTES globalxpi.com or call toll-free 1-800-379-9887. It’s included during the Trip for which you purchased the Travel Protection Plan! Program Code: N430. *Groups are subject to unique contracts covering the terms and conditions For complete details of your state-specific post-departure Travel applicable to each group’s travel arrangements - reference should be made to Protection Plan, including conditions, exclusions and limitations, please visit those contracts to determine the applicable cancellation penalties. Groups of 5 www.tripmate.com/wpN430. If you do not have access to the Internet, please rooms or more: Some exclusions may apply for cancellations on group bookings. ask your travel agent to provide you with a copy. For example, coverage does Contact your travel agent or our Groups Department at 1-800-315-7871. not apply to: any sickness or condition of you, a Traveling Companion, Family The AV-OK Total Vacation Security Plan does not apply to the Ski/Mountain Member or Business Partner traveling with you that existed during the 60 days product line, which is operated by Ski.com, an independent vacation wholesaler prior to the effective date of the coverages (this exclusion is waived if your selected by Apple Vacations to provide you with the vacation services youVIS4 purchase. For ski/mountain insurance visit: ski.applevacations.com/terms. This information is valid as of August 2018 and may be different on your booking or travel dates. Refer to applevacations.com/avok for the most current information.

GO BEYONDWith so many options andvacation enhancements, you’llfind that a little more can go along way. Begin your vacationwith VIP in-flight privilegessuch as Preferred Perks Plus.Sink your toes into the sandsooner with non-stop or privatetransfers from the airport toyour resort. See more blue fromyour ocean view, or step out ofyour suite and into your privateplunge pool or bali bed. Discovera whole new world of exclusivebenefits with affordableupgrades–from transportationto accommodations andexciting excursions. Becausesometimes, the smallest ofdetails can turn a great vacationinto an extraordinary one!See your travel professional.

See your Travel Agent Fill your futurefor these catalogs with sunny daysand visit online for and starry nightsMountains & Ski,Cuba, Nicaragua and in paradise.Cartagena de Indias! This catalog was printed using ENVIRO/TECH© INK. Please recycle.