L2L Module Index

AT&T University Management Development Resources At a GlanceCommunication Resources – L2L (LearnTo Library) Course Resource Title Description Management ELM Leadership Format* Duration CostLink/Code Level* Competencies LearnTO Clear Your How to clear visuals rSBM 0.25 No L2L Visuals 1st 2nd C PC FR IS LC rSBM 0.25 No LearnTO Conduct a Q&A How to conduct a Q&A session rSBM 0.25 No L2L session    rSBM 0.25 No LearnTO Give a Briefing How to give an effective briefing rSBM 0.25 No L2L Learn TO Create High How to create clear, uncluttered    rSBM 0.25 No L2L Impact Visuals visuals.    rSBM 0.25 No LearnTO Use Handouts How to present with handouts    L2L Effectively rSBM 0.25 No LearnTO Make Effective How to transition from one thought or    L2L Transition Statements topic to another rSBM 0.25 No LearnTO Plan to Lead a How to plan for success as a discussion    L2L Discussion leader rSBM 0.25 No LearnTO Present Visuals How to present with slides or other    rSBM 0.25 No L2L with Think-Turn-Talk visuals and stay connected to your rSBM 0.25 No audience rSBM 0.25 No How to organize your ideas and    rSBM 0.25 No information into a coherent and wellL2L LearnTO Organize Your thought out presentation    Ideas How to give your point of view clearly and powerfully   L2L LearnTO Speak on the How to create energy through your    physical presence    Spot How to create energy through your   L2L LearnTO Present with voice    How to plan a team presentation Physical EnergyL2L LearnTO Present with How to deliver a successful team presentation Vocal EnergyL2L LearnTO Plan a Team PresentationL2L LearnTO Present as a TeamLast Updated: 10/29/2012 © 2012 AT&T Intellectual Property. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property. L2L Communication Resources - Page 1 of 4

AT&T University Management Development Resources At a GlanceCommunication Resources – L2L (LearnTo Library) Course Resource Title Description Management ELM Leadership Format* Duration CostLink/Code Level* Competencies LearnTO Clarify the How to make the purpose and the outcome rSBM 0.25 No L2L Purpose and of the presentation clear 1st 2nd C PC FR IS LC rSBM 0.25 No Outcome of Your rSBM 0.25 No L2L Presentation How to position your information so it    rSBM 0.25 No L2L Learn TO Analyze reflects what’s important to your audience rSBM 0.25 No Your Audience How to control your nerves, connect with    rSBM 0.25 No L2L LearnTO Conquer your listeners, and gauge your audience’s    rSBM 0.25 No Your Nerves with reactions rSBM 0.25 No L2L Eye-Brain Control® How to create complex visuals that are clear,    rSBM 0.25 No LearnTO Create uncluttered, and focused on your key points rSBM 0.25 No L2L Effective Complex    L2L Visuals How to ensure your audience understands    LearnTO Present the information on your visual without letting L2L Complex Visuals lost in it    L2L Effectively How to use a pointer during a presentation LearnTO Use a    L2L Pointer Effectively How to build flexibility into a presentation    LearnTO Layer through layering your information Information for    Flexible How to close a presentation to leave a lasting Presentations impression and solidify your message LearnTO Close a How to get your audience’s attention, hold it, Presentation and show them that you will focus on what’s LearnTO Open with important to them Impact How to handle disruptive behaviors from your audience and keep your presentation on LearnTO Handle track. Challenging PeopleLast Updated: 10/29/2012 © 2012 AT&T Intellectual Property. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property. L2L Communication Resources - Page 2 of 4

AT&T University Management Development Resources At a GlanceCommunication Resources – L2L (LearnTo Library) Course Resource Title Description Management ELM Leadership Format* Duration CostLink/Code Level* Competencies LearnTO Support How to use evidence to substantiate your rSBM 0.25 No L2L Your Points with points and get your listeners to accept what 1st 2nd C PC FR IS LC rSBM 0.25 No Evidence you’ve told them rSBM 0.25 No L2L LearnTO Manage How to plan ahead to avoid as many    rSBM 0.25 No Distractions distractions as possible and manage those rSBM 0.25 No you can’t remove    rSBM 0.25 NoL2L LearnTO Say “No” How to say \"no\" in a business environment    without feeling awkward    rSBM 0.25 No Comfortably How to recognize the physical, intellectual,    rSBM 0.25 NoL2L LearnTO Improve and emotional needs of your audience rSBM 0.25 No    rSBM 0.25 No Your Audience How to minimize the amount of pushback rSBM 0.25 No Awareness you get   L2L LearnTO Handle How to understand an audience's personality    Pushback and adjust your presentation accordingly   L2L LearnTO Adjust    Your Presentation How to give a good summary at the end of    your presentations for Different How to use silence and pauses to make your Personalities presentations more effectiveL2L LearnTO How to leave a good voice mail Summarize How to make a presentation while seated Effectively How to write high impact businessL2L LearnTO Use documents Silence EffectivelyL2L LearnTO Leave High Impact Voice Mail MessagesL2L LearnTO Present While SeatedL2L LearnTO Write High Impact Business DocumentsLast Updated: 10/29/2012 © 2012 AT&T Intellectual Property. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property. L2L Communication Resources - Page 3 of 4

AT&T University Management Development Resources At a GlanceCommunication Resources – L2L (LearnTo Library) Course Resource Title Description Management ELM Leadership Format* Duration CostLink/Code Level* Competencies rSBM LearnTO Focus on How to focus on your readers in order to 0.25 No L2L Your Readers write effective documents 1st 2nd C PC FR IS LC 0.25 No L2L LearnTO Write with How to express your purpose and desired 0.25 No L2L Purpose outcome in your written communication    0.25 No LearnTO Write How to organize your ideas and information 0.25 No L2L Strategically into a coherent and well thought out written    rSBM L2L document or email 0.25 No L2L LearnTO Write with How to create the appropriate style for any    rSBM Appropriate Style written communication LearnTO Be Your How to edit and proof your own written    rSBM Own Editor messages    rSBM LearnTO How to use good communication skills when Communicate communicating through social networking    rSBM Successfully via sites Social MediaLEGENDKey Description Key Description Key Description Key DescriptionASMT Assessment LIQ Leadership IQ rBRD Recorded Broadcast vBRD Virtual BroadcastILT Instructor Led Trng. LT Harvard Leadership Transitions rSBM Recorded Skill-Building Module VCT Virtual Classroom TrainingJA MM vSBML2L Job Aid PEM Harvard ManageMentor rVCT Recorded Virtual Training WBT Virtual Skill-Building Module LearnTO Library Performance Enhancement Mod. SUM Stepping Up to Management Web-Based TrainingLast Updated: 10/29/2012 © 2012 AT&T Intellectual Property. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property. L2L Communication Resources - Page 4 of 4