The UK District Energy Journal:Issue 82

!\"#$%&'(%)'#*+,(-.#/01(+23#4#5&&1,#67#82',&'#901+:#!;<##!\"#$%&'(%)'#*+,(-.#/01(+23# THE VOICE FOR THE UK’S DISTRICT ENERGY SCHEMES3.5MW COMPTE-R biomass boiler within the Kings Yard Energy Centre on the London Queen Elizabeth Park district heating scheme operated by ENGIE. The fuel is virgin wood chip grown in the South of England. Image supplied by ukDEA member, Compte-r www.compte-r.com Principal contact: Kevin Agutter – [email protected] Welcome to the latest 2018 edition of The UK District Energy Journal, the monthly round up of news and useful information for and by ukDEA members. In this edition: Chairman’s Diary, Consultations, BEIS News, Members’ Spotlights, Members’ Product Spotlights , Legal Spotlight, the DE Question Board and much, much more. Copy deadline date for our next 2018 edition: 23rd August 2018 Email: [email protected] 1

CONTENT INDEXChairman’s Foreward Page 3The ukDEA Library Page 4Get Social! Pages 5 to 7Chairman’s Diary Page 8Call for Evidence Page 9Consultation Outcomes Page 10 to 11Consultations Awaiting Feedback Pages12 to 13BEIS News and Useful Guidance Links Page 14 to 17Ofgem News and Infographics Page 18 to 19Save The Date Page 20 to 21Legal Spotlight Page 22 to 26Members’ Spotlights Page 27 to 30Members’ Product Spotlights Page 31 to 34DE Question Board Page 35Members’ Job Vacancies Pages 36 to 38Members’ News Pages 39 to 42 2

THE VOICE FOR THE UK’S DISTRICT ENERGY SCHEMESWelcome to another issue of theJournal.Whilst Summer is normally a quiet timeit has been busy at the ukDEA officeswhilst we finalise what we hope will bean interesting member survey on thefuture of the AGM/Conference and widerinitiatives. We hope to launch thisshortly.It has also been very interesting to seethe CMA publish their final report and intheir covering press release talk aboutOFGEM potentially filling the role as anew regulator for heat. Thankfully the final decision will come as a direction from BEIS to whomthe report was primarily aimed, and my perception is that they understand the challenges themarket faces and how complex it will be to have a one size fits all form of regulation. As well asthe challenges for nascent heat network sector on how this would be approached by a regulatorof a highly developed utility market. I will keep in touch with the team at BEIS over the comingmonths over this subject and try to make sure that our experience is brought into the mix as wellas a pragmatic approach to this complex issue.It is also interesting to see that BEIS have now made a decision on who to appoint as theirDelivery Partner for HNIP, which you may have seen is Triple Point Investment ManagementLLP. To many they were an unexpected choice but hopefully will bring that fresh approach thatBEIS are seeking.We have been advised that at the BEIS Heat Network Investor Conference on the 25thSeptember we shall all find out more about this Delivery Partner. For all of us I am sure the maindesire is to see a rapid launch of the next phase, with a simplified approach, aimed at reallyhelping project delivery.Finally, if you have not had your summer holidays, we would like to wish you a relaxed andrefreshing break, but maybe not too much more of this hot weather, ready to come backrecharged for an exciting district energy autumn! ! 3

The ukDEA LibraryWe are looking to expand the ukDEA Library and invite membersto send in documents for us to add and to share with all Members Email the Secretary with your files! 4

Get Social!Engage with industry colleagues through our social media channels. We value your socialmedia participation through your Tweets, Facebook comments and LinkedIn discussions. 1359 Followers. 5959 Tweets. Twitter followers include many UK and international members and non-members. 5

Retweets!Remember to use #UKDEA to promote your news!Edina Group @EdinaUK Jul 20MoreEdina is pleased to announce the appointment of HughRichmond as the groups new CEO -http://www.edina.eu/gas-news/edina-appoints-new-ceo/ ! Mibec Ltd @MibecLtd Jul 13 More If you need technical information or datasheets for one of our products, our downloads centre will have it or why not call our team of experts who can help you on 0330 053 8880 https://buff.ly/2uovRiZ@LogstorUK @LogstorUK Jul 12MoreLOGSTOR's high quality pre-insulated #pipeis available from Lutterworth-based Maincor,our sole UK stockist. And is the only pre-insulated pipe listed by HETAS. Hoval @HovalUK Jul 12 More A great photo of the plant room at Goldthorpe Primary School, photo taken by Fre Flo who we worked with onthis great project!Sycous @Sycous Jul 3MoreDistrict heating and cooling grids cover thegeneration and distribution of thermal energy indistrict networks. #news #metering #HeatNetworks http://smartcities-infosystem.eu/ict/smart-district-heating-and-cooling-grids-demand ! Patrick Isacson @PatrickIsacson Jul 3 More NODA- Energising Smart Cities. edition.pagesuite- professional.co.uk/html5/reader/p 6

6693 worldwide professionals in the industry connecting with us. 1925 active discussion group members. Join in the discussion NOW!Some of our discussion group members Start your LinkedIn discussions NOW! Topic/discussion starters will be posted in the NL. Click here to start discussion NOW! Regular articles posted. We value your posts and comments. 7

Chairman’s Diary Written by Simon Woodward, ukDEA Chairman and Technical DirectorDate: 4th June 2018Subject: CMA Report on Heat Network Markets.With: Matthew Bowhill, Assistant Director, SectorRegulation Unit, Competition and Markets Authority.Type of Event: MeetingDetails:It was an interesting meeting where we were given theopportunity to discuss their draft report findings.It was clear from this meeting that their focus, we believed wrongly, was to largely ignore thesmaller schemes, in which ESCO’s are not involved and focus on more heavily regulating theESCo sector where they perceived monopolies to exist. We discussed at some length theproblems faced by consumers on those smaller schemes, which are simply driven by planningrequirements, largely in London, where they are commonly left with completely uncontrolledpricing and poor standards of service. Date: 6th June 2018 Subject: Heat Trust. With: Heat Trust Steering Committee Meeting Type of Event: Meeting Details: A regular meeting of the Heat Trust Steering Committee where discussions remain confidential and cannot be reported.Date: 22nd June 2018Subject: Interview related to University ofToronto/Nottingham Trent University ResearchProject.With: Dr. Laurel Besco, Assistant Professor, Department of Geography, Institute forManagement and Innovation, University of Toronto Mississauga.Type of Event: Telephone conversation.Details:Laurel was very keen to understand the development of district energy schemes in the UK andwhat part members had to play and the market structure. She was very grateful for theopportunity to engage with the association. 8

Call for EvidenceThe ukDEA has previously been involved in some capacityin the Scottish Government’s previous consultations onLocal Heat and Energy Efficiency Strategies (LHEES) andregulation of district and communal heating(link:https://consult.gov.scot/energy-and-climate-change-directorate/lhees-and-dhr2/Responses on the second consultation are currently beinganalysed and also will be considered further alongside thewider Energy Efficient Scotland consultation on the EnergyEfficient Scotland Route-map and legislation which closedon 27 July#=link:#https://consult.gov.scot/better-homes-division/energy-efficient-scotland/##As many of you know, the Scottish Government introduced a new Climate Change Bill toParliament in May. The Bill raises the ambition of our targets to reduce greenhouse gasemissions and will set the pace for Scotland’s transition to a low-carbon economy acrossall sectors. More information is available at https://climate.scot/##Introduction of the Bill was accompanied by publication of the paper “When to set a net-zero greenhouse gas emissions target year”, which can be accessed at via the linkabove or directly at https://www.gov.scot/Resource/0053/00535763.pdf##On 29th May 2018, the Environment, Climate Change and Land Reform Committee wasdesignated as the lead Committee for consideration of the Bill and it is now hosting a callfor views on the content of the Bill.The closing date for the Call for is the 23rd August 2018. As the emission reductiontargets that Parliament decides to enact have implications for the pace of EnergyEfficient Scotland, you may like to consider responding to the call for evidence. ##Information about the Bill, and how to respond to the call, is availableat http://www.parliament.scot/parliamentarybusiness/CurrentCommittees/108411.aspx 9

Consultation OutcomesContracts for Difference (CfD): proposedamendments to the schemeDetail of outcomeThis is Part A of the government response to theconsultation seeking views on a range of proposedchanges to the Contracts for Difference (CfD) scheme.This initial response sets out the government’sdecisions on: • creating a new definition of ‘remote island wind’ and associated qualifying requirements to enable this technology compete in future CfD allocation rounds • tightening efficiency requirements for new Combined Heat and Power (CHP) plants • a minor adjustment to the definition of waste used in the CfD scheme These changes to the CfD scheme are being made through the ‘Contracts for Difference (Miscellaneous Amendments) Regulations 2018’, which are laid in Parliament. Impact assessments relating to the remote island wind and CHPchanges are published alongside this government response.The government will publish a further response later this year setting out its position on the widerrange of proposals. The government also intends to consult at the same time on the proposedCfD contract amendments that some of the proposed changes require, as well as seeking viewson additional detailed contract changes to ensure that the contract terms remain effective.Detail of feedback received89 individual responses were received from a range of stakeholders, including: • renewable electricity developers • trade associations • local authorities • members of the publicAround 1,400 similar campaign responses were also received expressing views on aspects ofthe government’s biomass policy and our proposals relating to CHP efficiency requirement. 10

Consultation OutcomesCMA Final ReportThe CMA published its final report on its heat market studyyesterday and have come out with the recommendationthat all heat networks should be regulated and this shouldbe done by OFGEM.The ukDEA is in discussions with BEIS about how theserecommendations are taken forward and the ukDEA Chairman, Simon Woodward, met with DrGiorgia Albieri who is responsible for Heat Networks Policy in BEIS on the 19th July to discussexactly these issues.The ukDEA intends to keep a full dialogue open with BEIS on this subject moving forward.The documents the CMA have published comprise:• Final report• Summary of final report• Appendices• Advice for customers• Open letterThese documents and the press release can be accessed via the following links:https://www.gov.uk/government/news/heat-networks-must-be-regulated-cma-study-findshttps://www.gov.uk/cma-cases/heat-networks-market-studySimon Woodward has indicated that whilst the ukDEA supports the general concept of regulationto prevent customer detriment, this must be sufficiently light touch to ensure that the industry willflourish and not be crushed under the level of legislation that licensed electricity and gassuppliers who have a much more established sector and significantly larger customer base haveto comply with.Implementing midata in the energy sector: call for evidenceThis is the government response to the December 2016 call for evidence on implementingmidata in the energy sector. The call for evidence sought respondents’ views on a number ofpractical implementation issues.Read More Here: https://www.gov.uk/government/consultations/call-for-evidence-implementing-midata-in-the-energy-sector 11

Consultations Awaiting Feedback!\"#$%#&'(%!)#!*)##%$&')#+!%#,-,%.%#&!/\"*01!2))3'#,!4-$3!-#5!!2))3'#,!6)78-75!9%:)7&!Ofgem has published a consultation on its Incentive onConnections engagement (ICE) Looking Back andLooking Forward Report. The consultation closed on 20July and a decision is now being awaited.https://www.ofgem.gov.uk/publications-and-updates/incentive-connections-engagement-consultation-distribution-network-operators-2018-submissionsThis is the process by which Ofgem will determine whether Ofgem have met the requirement ofthe ICE incentive and therefore whether to impose a penalty on it. As ever, Ofgem would greatlyappreciate it if you felt able to respond. The Ofgem template is quite brief and straightforward. Itincludes a question about how many stakeholder events you’ve been invited to and how manyyou’ve attended, so it might find it helpful to remind you of the events Ofgem ran during thatperiod.DER stakeholders were invited to the following events:Unlocking Capacity in the South East 12/06/2017DER Customer Forum 18/07/2017Joint DER Forum with SEEN 19/10/2017DER Scrutiny Panel 08/11/2017Generator Owner & Operator Forum 15/01/2018DER Customer Forum 21/02/23178DER Scrutiny Panel 10/04/2018DG Mapping Tool Development workshop 23/05/2018Generator Owner & Operator Forum 30/05/2018 12

Consultations Awaiting FeedbackThe Non-domestic Renewable Heat Incentive: further proposedamendmentsConsultation descriptionThis consultation covers proposals relating to eligible heat uses, very large plant, multipleinstallations, rules relating to biomethane plant as well as a range of other cross cutting schemeissues. The Non-domestic Renewable Heat Incentive (RHI) was introduced to bridge the gapbetween the cost of renewable heating systems and conventional alternatives. It is open tobusiness, public sector and non-profit organisations.#Download the full outcomes here:Non-domestic Renewable Heat Incentive: government response (Chapter 2, eligible heat uses) -https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/679244/RHI_Eligible_Heat_Use_Government_Response.pdfNon-domestic Renewable Heat Incentive: government response (Chapters 3-6) -https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/711966/non-domestic-rhi-further-amendments-government-response-part-2.pdfFurther proposed amendments:Download here –https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/642092/The_non-dom_Renewable_Heat_Incentive_further_Proposed_Amendments_Consultation_-_FINAL_for_publication.pdf 13

BEIS NewsThe Heat Networks InvestmentProject (HNIP) Main SchemeThe Heat Networks Investment Project(HNIP) Main Scheme is launching laterthis year and The Department forBusiness, Energy and Industrial Strategyis currently in the process of appointing aDelivery Partner. An important part of thenext few months will be communicatingthe detail of HNIP Main Scheme to project sponsors to enable focused engagement between theDelivery Partner and potential applicants.As part of this process, it is helpful for the Department to have as much visibility of the pipeline ofprojects coming forward as possible. The Main Scheme will go beyond the Pilot and be open toprivate and third sector organisations, as well as Local Authorities and wider public sector. TheDepartment has good visibility of projects supported through the Heat Networks Delivery Unit andit’s helpful to update projects across the wider project sponsor group.An excel document template is attached to the UK District Energy Journal introductory email andhas been used to collect project data on the schemes HNDU supports and has been adapted toenable you to complete with details of your project (or projects):As part of your Expression of Interest, please complete the cells highlighted in orange.These cells cover important key data about a project such as: • Project descriptors (e.g. energy centre location, primary technology type, descriptions of demand phasing, image of the network etc.) • High level demand; • High level customer breakdown; • High level capex and opexBy collecting this data BEIS will have a better sense of the types of schemes that are likely tocome forward and better enable the engagement between the Heat Networks Investment Projectand your scheme.If you have any questions, clarifications or concerns, please email The Heat Networks Team –[email protected] 14

BEIS News##Draft IHRS guidance documents publishedFurther to the launch of the Industrial Heat Recovery Support Programme (IHRS), which willopen for applications in the autumn, the Department for Business, Energy and Industrial Strategyhas published draft guidance and draft application forms. The purpose of this to provideinformation and invite feedback prior to the programme opening for applications.Please note that these documents are published in draft and may be subject to change beforethey are finalised. They should therefore not be relied upon for the purpose of making a formalapplication. Final versions of the guidance and application forms will be issued prior to theprogramme opening for applications.The draft guidance and application forms can be found at:https://www.gov.uk/government/publications/industrial-heat-recovery-support-programme-guidance-and-application-formsAll updates and future publications will be posted at the webpage above. Any feedback orquestions can be sent to [email protected] by 20 August 2018.Smart meters – the smart choiceSmart meters are the next generation of gas and electricity meters and offer a range of intelligent‘smart’ functions, much like your smartphone and smart TV.They are being installed acrossGreat Britain as a part of a national upgrade to our energy system.Smart meters put people incontrol of their energy use by showing them how much energy they use in pounds and pence viaan easy to understand In-Home Display.With accurate information at their fingertips, consumerscan easily understand how they can make small changes to the way they use energy in order touse less and save money on their bills.This information can help them choose a better tariff or switch supplier, increasing their savingseven further.Smart meters also communicate directly with your energy supplier meaning you willget accurate bills and only pay for what you use without the hassle of providing meter readingsyourself or taking time out of your day to let the meter reader in.Read more here: https://www.gov.uk/government/news/smart-meters-the-smart-choiceInfrastructure finance review: insights for district heat networkinvestment in the UKInsights into the heat network sector from other infrastructure sectors.Read more here: https://www.gov.uk/government/publications/infrastructure-finance-review-insights-for-district-heat-network-investment-in-the-uk 15

BEIS NewsSussex land acquisition will unlock development of more than 3,000homesThe Government’s national housing agency has worked closely with Mid Sussex District Counciland the main land owners and promoters to acquire interests in different land holdings inBurgess Hill in West Sussex.https://www.gov.uk/government/news/sussex-land-acquisition-will-unlock-development-of-more-than-3000-homesGovernment leads energy charge We will also be publishing guidance onacross public sector, saving up to targets for the wider public and higher£340 million education sectors.New ambitious targets to reduce greenhouse Business and Energy Secretary Greg Clarkgas emissions across government. said:At a speech celebrating the Northern Our new, ambitious target for reducingPowerhouse in Newcastle today (Thursday 5 emission across our central estate shows howJuly), the Business and Energy Secretary this government is continuing to lead theGreg Clark announced a range of measures to world and rise to the challenge of tacklingplace the UK at the forefront of the global shift climate change.towards clean growth as part of our IndustrialStrategy. We have made significant progress so far, meeting our previous target 3 years early andFollowing a speech by the Prime Minister last saving just over £100 million last financialmonth, Greg Clark outlined how the year as a result.government will deliver the Clean GrowthGrand Challenge’s first ‘mission’ to halve the The potential savings from this can make aenergy use of new buildings by 2030, saving big difference across the wider public sector,families money. with the NHS saving £2 billion over the last decade; money that can be put straight backBuilding on the momentum of ambitious into frontline services where it’s needed most.energy efficiency measures within the publicsector, the Secretary of State announced that https://www.gov.uk/government/news/governcentral government will work towards a more ment-leads-energy-charge-across-public-stretching target with a reduction of 43% sector-saving-up-to-340-milliongreenhouse gas emissions by 2019 to 2020compared to 2009 to 2010 levels, potentiallydelivering £340 million in savings. 16

USEFUL BEIS GUIDANCE LINKSTotal energy statistics Funding for innovative smart energy systemshttps://www.gov.uk/government/statistics/total-energy-section-1-energy-trends Government funding for innovation in smart energy systems and technologies:UK energy sector indicators https://www.gov.uk/guidance/funding-for-https://www.gov.uk/government/collections/uk- innovative-smart-energy-systemsenergy-sector-indicators Energy Companies Obligation:Household energy efficiency national brokeragestatistics https://www.gov.uk/guidance/energy-This series presents statistics on the Energy companies-obligation-brokerageCompany Obligation (ECO) and Green Deal(GD). It incorporates changes as set out in Renewable Heat Incentive policyresponse to the user consultation of National overviewStatistics on the Green Deal, Energy CompanyObligation and Insulation statistics. The https://www.gov.uk/government/publications/reheadline releases present monthly updates of newable-heat-incentive-policy-overviewECO measures and quarterly updates of in-depth ECO statistics:https://www.gov.uk/government/collections/household-energy-efficiency-national-statisticsEnergy trends and prices statistical release: 31st May 2018Energy production and consumption statistics are provided in total and by fuel, and provide ananalysis of the latest 3 months data compared to the same period a year earlier. Energy pricestatistics cover domestic price indices, prices of road fuels and petroleum products andcomparisons of international road fuel prices:https://www.gov.uk/government/statistics/energy-trends-and-prices-statistical-release-31-may-2018 17

Ofgem NewsGetting more out of our grid capacityBritain faces its biggest revolution in energy for overa century – the shift to renewable energy, newtechnology and electric vehicles. More electricity isbeing generated from intermittent wind and solarpower instead of big dirty fossil fuel power stationswhich are always on.The significant increase in the amount of solar generation in Britain demonstrates how quicklyour energy system is changing. The Government’s latest statistics show that there was almost13GW of solar capacity by spring 2018, compared to under 1GW in 2011. There have been bigchanges in how we want to use electricity as well as how it is generated. There are already160,000 electric vehicles on British roads, and millions more will join them in the coming years.There is also big potential for heat pumps and other forms of electricity storage in particular to beused more widely.Making better use of existing grid capacityAs the energy landscape transforms, our energy grids have got to adapt with it. In the past if newgenerators wanted connections or demand grew, the solution was simply to build moreinfrastructure. We will still need some new grid capacity in future, but we must make better useof what we have got already. If we don’t then the costs to consumers of managing thesechanges will go up and there will continue to be delays in getting renewables and othertechnologies such as storage connected to the grids.Last year Ofgem and Government published the smart systems and flexibility plan whichestimated that the savings resulting from the plan could be between £17bn-£40bn to 2050. Ofthis, £10bn-£13bn of the prospective savings are from reduced need for network reinforcementby making better use of existing network capacity. Last week we have published proposals forreforms to the way electricity grid access is allocated and charged for, that will help to capturethose benefits.More choice on connection arrangementsIn some parts of Britain grid capacity to accommodate new generation is scarce. But newgeneration or storage projects can provide value by offsetting network congestion caused byincreasing demand. If we want the network to be used more efficiently the ‘price signal’ forgenerators wanting to use the grid in a congested area may need to increase, whereas a creditcould be paid to those in areas where they are relieving congestion.We also want to see a more dynamic range of connection options available from networkcompanies for generators and other users. This is so that they can choose the type of networkaccess that most suits their needs.Read more here: https://www.ofgem.gov.uk/news-blog/our-blog/getting-more-out-our-grid-capacity 18

Infographics Innovation LinkInfographic: Promoting a sustainable energy Ofgem has launched a dedicated service tofuture support businesses looking to offer innovative products and services to the energy sector.http://www.ofgem.gov.uk/publications-and-updates/infographic-promoting-sustainable- As the energy system transforms with newenergy-future technology, the number of new players in the market is set to increase dramatically. TheseInfographic: Energy security people or organisations may not be familiarhttps://www.ofgem.gov.uk/publications-and- with energy market rules or where to go forupdates/infographic-energy-security help.Infographic: The Energy network Ofgem’s Innovation Link will provide fast, frankhttps://www.ofgem.gov.uk/publications-and- feedback to innovators and help themupdates/infographic-energy-network navigate the regulatory framework. The service will enable innovators to make more informed choices when developing their products, services and business models. It is available to anyone with an innovative business proposition that has the potential to benefit consumers. The Innovation Link will also bring forward proposals in spring 2017 for a regulatory sandbox. These will let innovators trial promising new products or services in a controlled regulatory environment, while ensuring that the interests of customers are met. This will help innovators decide if their idea is viable. New round of updates to full directory listings commencing shortly. Remember that fantastic advertising opportunities within the Guide - Read more about the guide and opportunities here 19

Any dates you would like added for future newsletter editions? Send to [email protected] Members’ EventsDate: Wednesday 24th October 2018Join DMS for its Renewable heat, heat networks & energy metering/billing SeminarDMS invites you to join the DMS team along with guest speakers Energy Billing & Mitsubishi forour Southern Renewable heat, heat networks & energy metering/billing Seminar onWednesday 24th October 2018 in London. In 2017 DMS held its first Seminar in London; DMSprovided a presentation covering the latest updates on the RHI and legislation on Heat Networksalong with Energy Metering installation points.This year in London will be slightly different, covering heat pumps and energy billing, along withthe latest updates on renewable heat and energy metering. At previous seminars in London,DMS were joined in presentation by REHAU, BEIS & Energy Billing, who presented lots ofuseful and interesting industry updates and information.The morning commences at 8:00am, where breakfast sandwiches & refreshments are servedand you have the chance to network with others in the industry, the presentation will begin at8:45am, concluding with more refreshments & networking at 10:15am.If you would like to join DMS, please email [email protected] or [email protected] – placesare limited!How to book: Please email or call 01773 534555;%#<%=!>?,#@2''0+A#@2''0+#B2(:,+A#80+:0+A#*CDE#6@F!!!Please inform us of any dietary requirements at the time of booking. 20

BEIS EventAhead of the Heat Networks Investment Project(HNIP) main scheme launch in the Autumn,BEIS and Ecuity have hosted a series of regionalworkshops, in London, Cardiff, York andNewcastle.The final regional workshop in this series will beheld in Exeter on the 30th August. BEIS wouldlike to invite you to attend this workshop. BEIShope that there will be a short presentation bythe HNIP Delivery Partner and hard copies of guidance on optimisation, a topic which hasfeatured at earlier regional workshops, will be available. Please feel free to forward this invitationto any of your contacts (e.g. local authorities, district and borough councils, public sector bodies,charities, housing associations, communities and private sector developers) who may also havean interest in applying to HNIP.The workshop will provide attendees with following information: • An outline the HNIP funding – background to why it has been made available and what the government seeks to achieve. • Details on the application requirements to include technical guidance and advice; how to carry out the preparatory work required before applying. • Where to get further information; how to make contacts that can support with the process. • An opportunity to network with other attendees and with BEIS officials.In addition to the above, BEIS will be launching the HNIP ‘Financing Heat Networks’ Guidanceat the event. Grant Thornton and Womble Bond Dickinson will present the guidance and will beavailable to answer any questions you may have.Please email Kristina Rafnson-Hall [email protected] to register your interest inthe event.Location: Reed Hall, Streatham Drive, University of Exeter, Streatham Campus, Exeter, EX44QRTimings: Registration 11am, Start 11.30amIf you are unable to attend but your organisation would still be interested in receiving informationabout heat networks, please also email Kristina and we will ensure the event outputs are sharedwith you. For more information about HNIP please visit the Heat Networks Investment Project(HNIP) home page https://www.gov.uk/government/publications/heat-networks-investment-project-hnip Send your Save The Date information to [email protected] 21

Legal SpotlightProduced by Kenneth Addly, Associate Director - Energy, Environment and Infrastructure,on behalf of ukDEA member, Bryan Cave Leighton Paisner LLPCONTRACTING FOR HEAT SUPPLY IN A REGULATED ENVIRONMENT1 BACKGROUNDThe Competition and Markets Authority has issued theFinal Report of its Heat Networks Market Study. It willnow be up to Parliament to take the recommendationsforward and pass appropriate legislation. The FinalReport makes wide-ranging recommendations which,if enshrined in legislation, will impact on all aspects ofheat networks from design and construction to supplierinsolvency. The timetable for that is not known, but inthe interim the CMA has indicated that Government or a sector regulator is likely to consult onregulations that could apply, which will give operators of networks an insight into the likelyregime and a period in which to ready themselves for the new arrangements.2 TRANSLATING THE CMA’S RECOMMENDATIONS INTO REGULATED SUPPLY ARRANGEMENTSThis article focuses on the potential impact on future supply relationships between heat suppliersand customers and how operators/suppliers may need to adjust their current arrangements.Inevitably there is some vagueness around how the CMA’s recommendations will be translatedinto a mandatory regime. For example the Final Report is “heat heavy”, but many of the issuesidentified by the CMA apply equally to cooling, and it is unclear the extent to which therecommendations solely apply to domestic customers as opposed to commercial and industrialcustomers.However it is probably safe to say that we can assume the following:• Any regulated set-up will affect both existing schemes and future schemes – it will be retrospective;• Contractual supply relationships with customers will be overlaid with a regulatory matrix likely to be administered by OFGEM;• Protections are aimed primarily at domestic customers;• Regulation is likely to be tougher for ESCO/concession schemes (“for profit” schemes as the CMA badges them) than leasehold schemes (badged as “cost plus/not for profit”);• For operators who already provide pre-contractual information packs and supply contracts and/or comply with Heat Trust standards, the task of ensuring compliance with the likely regulated regime will be an easier proposition than operators who to date have relied on relatively informal arrangements. 22

• The focus of regulation will be on four main areas: Charging – and a “principles based approach” will apply, not a heavy handed price capping regime; Performance standards, for example around outages and heat temperatures; Billing – it is likely that billing regimes will need to be of a higher standard than under the Heat Network (Metering and Billing) Regulations 2014; and Dispute resolution – with consumer recourse to an ombudsman who can investigate suppliers and make binding recommendations.It would not be surprising if the Heat Trust regime on performance (including for vulnerablecustomers) and billing is heavily borrowed from in creating future regulation. The regulated tariffprovisions and dispute resolution via an ombudsman will be more bespoke.It is worth noting that in the letter accompanying the Final Report the CMA reminded operators oftheir current obligations under consumer law. As a first step to aligning terms and conditions withnew regulations it may be worthwhile also reviewing whether current terms and conditionscomply with the Consumer Rights Act 2015. It may not be enough to mimic the terms andconditions of electricity and gas suppliers. Key to the alignment of those terms and conditionswith consumer law is the ability of customers to switch to competitors. The right of a consumer toterminate its heat supplier is likely to have one outcome – no heat and no realistic prospect of analternative supply, whether through the heat network or otherwise. Creating a fair set of termsand conditions in a monopolistic environment is harder than undertaking that task in acompetitive market.3 CONFORMING SUPPLY TERMS AND CONDITIONS TO A REGULATED REGIME3.1 New schemes post implementation of the regimeThe CMA identified two main business models in the sector – the ESCO/concession model andthe leaseholder model.3.1.1. ESCO/concession modelA supply contract between supplier and customer will be required. For those suppliers who eitherdo not use written terms or, more likely, have a skeletal set of conditions, their supplyarrangements will have to be put on a more sophisticated footing. The level of sophistication willbecome clearer as regulation is brought forward. Those operators who currently supply on arelatively informal basis are likely to be smaller scale or “not for profit” operators. The CMA hasindicated that they will be subject to a lighter regulatory approach.Template terms and conditions between supplier and customer will need to be drafted to complywith the new legislation and regulatory guidance. Additional obligations on suppliers may becontained in any licensing or authorisation regime - for example compliance with performancestandards – and these too may need to be reflected in supply terms and conditions for thebenefit of customers.Most resource will be applied to drafting suitable charging provisions, performance standards(and recourse for poor performance), the billing regime and dispute resolution. 23

So, for example:• Charging – under the ESCO/concession model the CMA recommends that charging be based on a benchmark gas price plus boiler cost. Many operators already supply on that basis which will make life simpler, but there may be tweaks needed to ensure comparators and the arrangements for charging reviews, align fully with regulatory requirements. In particular it will be the regulator that determines the benchmark and the CMA recommends that the benchmark should reflect a suitable average of tariffs that are offered by gas suppliers, to prevent benchmarking only against expensive single variable tariffs. There will need to be a balance between including the required level of charging information while avoiding overly complicated algorithmic calculations, which may be appropriate for a concession agreement but not for the underlying supply agreement between concessionaire and domestic customer.• Performance standards and recourse – across the industry there are a multiplicity of performance metrics and recourse mechanisms, ranging from financial compensation to temporary supply or a combination of the two. The regulations will seek to achieve consistency across schemes in the same way as customers of currently regulated utilities are entitled to equivalent and identical recourse.• Billing - the CMA indicates that billing provisions will likely include, as a minimum, information on bill period, unit cost, quantity consumed and transparency as to the make-up of standing charges. Ideally we would suggest a template form of bill should be included in any supply agreement.• Disputes – beyond the dispute resolution process operated by the relevant supplier, terms and conditions should refer to the right for customers to take disputes to the proposed independent ombudsman.The CMA has also proposed a “supplier of last resort” regime to deal with supplier insolvency.This may remove the need to negotiate provisions in supply agreements dealing with novation ofthose agreements to concession employers where concessionaires become insolvent. Theregulated regime would deal with those arrangements. Ideally though – and this was notmentioned by the CMA – similar protections should be afforded to consumers where concessionarrangements are terminated generally or where a concession expires and the futurearrangements are uncertain. This would put the heat consumer on equal terms with anelectricity/gas consumer where supply arrangements are of indefinite length so security of supplyis assured. Supply terms and conditions will need to be future proofed so that they containappropriate mechanisms to bring in changes required by the regulator from time to time. Theterms and conditions of utilities that are currently regulated typically follow a model of unilateralchanges instigated by the supplier being binding, but if they disadvantage the customer noticeperiods are given. Depending on the change proposed, unilateral change provisions may bevulnerable to challenge under the Consumer Rights Act 2015 but this is unlikely where changesare required to meet legal or regulatory requirements designed to protect the consumer.Leasehold modelThe ESCO/concession model is predicated on direct, self-contained arrangements betweensupplier and customer. The CMA has, from a consumer protection perspective, looked onleaseholder arrangements, where supply is run through a lease, more favourably thanESCO/concession style arrangements as charging tends to be based on a “cost plus” model.The CMA equates the “cost plus” model with “not for profit” and as noted above “not for profit”models will attract less regulatory attention than the “for profit” ESCO/concession models. 24

But the level of detail contained in lease documentation opposite tenant customers is often verylimited and borrows heavily from equivalent provisions for electricity/gas where landlords onsupply to individual tenants. From a cost perspective the regulator may adopt a light touchapproach but the leasehold model gives customers no greater performance related protectionsthan the ESCO/concession model. If anything, our experience is that lease provisions, unlikeESCO/concession supply terms, are generally inadequate and provide very little comfort toconsumers in this area.Therefore where a network distributes heat for supply through a lease, the lease will likely needto include specific provisions relating to heat supply standards, billing and dispute resolutionthat, to a greater or lesser degree will sit outside other lease provisions dealing generally withlandlord obligations. This should remove a problem all too commonly seen in developmentschemes where developers want to sign up lease documentation before they have concludedan ESCO/concession deal. In those circumstances tenants typically insist on having a fall-backregime for lease supply in case the ESCO/concession deal is not concluded (or is concludedbut at some point is terminated). Often the tenants later find that the negotiated regime thatapplies for lease supply is materially different than under the ESCO/concession deal. If aregulation imposes common standards under all supply models this problem should beminimised. One of the guiding principles for the CMA is that consumers should receive no lessprotection from heat suppliers than they do from other regulated utility suppliers. Ironically, bythe CMA insisting on incorporating direct regulated obligations into leases, tenants may receivegreater protection taking a heat supply than if they were receive a landlord’s on supply ofelectricity or gas.3.2. Existing schemes – supply terms and conditionsDepending on the effect of the regulatory requirements, suppliers that already have a pool ofcustomers have two options to incorporate a new regulatory regime into existing supplycontracts:• Terminate existing terms and conditions and impose new terms and conditions to comply with the new requirements; or• Amend existing terms and conditions specifically to incorporate the new requirements.The route chosen may be driven by how existing terms and conditions accommodate change.If a viable variation; compliance with law; or change in law clause exists then it may berelatively easy to amend those provisions most likely to be affected by new regulation.For operators seeking to achieve consistency across their pre and post regulatory regimecustomer base, the best way forward may be to use a variation clause in the existing terms andconditions to vary wholesale the entire terms and conditions, so that they precisely reflect thetemplate terms and conditions used for new customers signed up post implementation ofregulation.Again, provided the changes are to reflect regulation designed to protect consumers, thereshould be little resistance to varying contracts to incorporate new provisions.However varying ESCO/concession supply agreements is likely to be less problematic thanvarying leases. Although one would expect both sets of consumers to welcome greaterprotection the ESCO/concession supply agreements are self-contained and only deal with thesupply of a utility. Heat provision under a lease is just one aspect of a multi-faceted andcomplex property document. Variations may require consent of superior landlords or fundersand property managers are unlikely to be as well versed in the intricacies of the new obligationsas ESCOs. 25

3.3. The Secondary networkThe CMA Report does not deal with the complexity of the primary/secondary network interfaceand its impact on supply performance. It assumes that models are broadly ESCO/concession orleasehold. In practice many schemes are mixed – for example an ESCO may supply to adevelopment plot boundary, with the developer (and its successors) having responsibility formaintenance and operation of the on-site secondary network. Or the ESCO’s network mayterminate at the on-site plant room with the landlord taking responsibility for the downstreamsecondary network.Typically and correctly the ESCO carves out from its supply liability any interruption or suspensionin the supply to a customer due to a defect in the secondary network where that network is notcontrolled by the ESCO. That leaves a black hole from the customer’s perspective. It is not a“customer” of the secondary network operator and does not contractually take a supply from thatoperator and yet its quality of service is dependent on the correct functioning of the secondarynetwork. It will be interesting to see whether and how that is dealt with so that consumerprotection provided by the ESCO is not negated by secondary network performance. It may beaddressed by importing into the lease equivalent performance provisions applicable to thesecondary network to those in the ESCO supply terms applicable to the primary network.Alternatively the lease may simply require the landlord to hold the tenant harmless frominterruption or suspension of supply caused by failure of the secondary network.4 CONCLUSION AND TAKE-AWAYS• Suppliers should start work soon on assessing the extent to which their current supply arrangements are likely to conform to a regulated regime and which points they should focus on in responding to any BEIS consultations;• Larger scale ESCO operators who are not members of the Heat Trust may have the most work to do;• Property managers and landlords who run supply through leases will need to map out how to bring leases into conformity with a regulated regime and in particular how to amend leases to do that;• Accommodating regulatory requirements is second nature to electricity and gas suppliers. Their terms and conditions can provide useful guidance to heat suppliers.Disclaimer: This article is for general information only, and is not intended to be a substitute forspecific legal advice. You should obtain specific legal advice before taking or refraining fromtaking any action.www.bclplaw.com Members’ Legal Questions?Members who have any legal questions should send all questions [email protected]. A response will then be forwarded from theukDEA’s legal members accordingly. 26

Members’ SpotlightAltecnic ‘broke the mould’ when it released its electronicallycontrolled SATK30 series heat interface unit (HIU) 6 years ago.Now, with the release of the new generation SATK32 series, thecompany has a HIU that can protect the network from failure andinefficiency.Established near Stafford since 1987, Altecnic is a leading providerof high-quality heating and plumbing products for commercial anddomestic markets.As part of the Caleffi Group, its Italy based manufacturing partner and parent company, Altecnichave continuously develop innovative, precision products to satisfy the needs of a wide range ofindustry sectors such as trade merchants, original equipment manufacturers, engineers andspecifiers, while complying with all UK and European industry legislation and standards.Altecnic is the first business in its industry to be a CarbonNeutral® company, and proud to beISO 9001:2008, ISO 14001:2004 and 18001:2007 certified, as well as a Chartered Member ofthe HWA – Hot Water Association.Electronic Heat Interface Units (HIUs) With traditional mechanical heat interface units, there is a definite limit to what can be achieved with a mechanically operated control valve. You can play around with sensor locations, to improve things slightly, but in the end, the valve cannot act with any ‘intelligence’. Electronically controlled HIUs run sophisticated controllers that have many inputs, such as temperatures, pressures, flow rates etc. The firmware then calculates the most efficient operating parameters for the control valve. The net result is improved performance and efficiency.!\"#$%&'(')*+&,-\",./'01)2' Having a network with a low return temperature and therefore,)33%45&6'2)789:';<=' wide operating delta-T, is absolutely critical to ensuring network efficiency. This has now been recognised by CIBSE in their CP1 Code of Practice for heat networks in the UK and by BSRIA in their HIU guide. The Altecnic SmartSat® HIU complies with these documents and produces primary return temperatures below 25°C when on hot water demand. SmartSat is fast to install, easy to use and with Altecnic'srenowned system design advice, can deliver the lowest capital cost with on-going operationalsavings.Altecnic’s SATK range includes products for systems with centralised domestic water storageinstantaneous apartment-based domestic water generation and apartment-based combinedcylinders and exchange units. 27

The latest heat interface units in the SATK range utilise electronic control enabling manysignificant features not found on other units that improve energy efficiency and protect thenetwork from failure. For example: • Primary flow rate limitation • Return temperature limitation • Preheat control • Modbus output • Weather compensation • Prepayment compatibility • Clamshell insulationTheir compact size and insulated enclosure mean that they’re easy to locate and extremelyefficient.Each HIU can be installed with a variety of energy meters, all MID approved and capable ofcommunicating by MBus or radio for remote data collection and billing.Customer SupportAltecnic is renowned for supporting its customers with both technical innovation and ability tocreate advanced solutions that deliver lifetime cost savings. The company’s specification team,headed by Neil Parry, National Specifications Manager, focuses on supporting the needs ofconsultants, specifiers and clients in the heat network industry.For more information about Altecnic and its heat network products and capabilities pleasecontact the Specifications team directly at [email protected] or on +44 (0)1785218200.Altecnic LtdMustang Drive,Stafford, Staffordshire,ST16 1GWEnglandwww.altecnic.co.uk 28

Members’ SpotlightSwitch2 Energy LimitedSwitch2 is the UK’s most experienced and capableprovider of end-to-end solutions for community anddistrict heating schemes.Switch2 offers products and services to serve the entire value chain of a heat network. Thisextends from the supply and manufacture of hardware (meters, heat interface units, automaticmeter reading systems), installation and on-boarding, metering, billing and pay-as-you-go(PAYG), operation and maintenance in properties and to energy centres and customerrelationship management for residents.The company helps to optimise energy efficiency, keep costs fair, and protect the mostvulnerable residents from fuel poverty.Switch2’s business is built upon deliveringexcellent customer service. The companyunderstands the issues surroundingcommunity and district heating.These include the need to deliver a highstandard of service, to provide simpleaffordable tariffs, and gain resident trust thatSwitch2 have their interests at heart.Switch2 are the leading provider of services tocommunity and district heating schemes in theUK.Take a look at some of the impressive numbers the company deals with: • 16 million meter readings annually • Accredited BACS bureau, handling £16 million client monies • 70,000 dwellings across 500 sites • 50,000 HIUs & 38,000 prepayment units in the marketplace • 110 energy centres managedProducts – meters, pay-as-you-go (PAYG) units and heat interface unitsSwitch2 supply a wide range of high quality products to suit all your community and districtheating needs. With over 35 years’ experience in the industry the company have selected itsproduct range based on quality and performance, giving you peace of mind. Its heat interfaceunits are manufactured at its head office based in West Yorkshire. The company provides PAYGunits, including its award winning Incontro and G6, heat, electricity and water meters, along withits HIUs. For more information on any of Switch2’s products visit https://www.switch2.co.uk/ orcontact the company. 29

Services – complete end to end solution Switch2 can provide the full scope of services to make your community energy scheme a success. With its vast experience the company have dealt with the full spectrum of community heating schemes and are happy to speak to you whatever part of the process you are at. Switch2 are focused on improving the efficiency of heat networks and its unique Switch2 Optimise services combine remote monitoring and control with engineering services; giving you confidence that your heating systems are operated at maximumreliability and efficiencies leading to satisfied customers.Swicth2 can also be the energy services company (ESCo) on schemes, taking full responsibilityfor the heat network and removing risk, saving cost and improving efficiency for scheme owners.The company covers feasibility, design and build, installation, commissioning, metering andbilling and customer services to many schemes across the UK.To find out more about the work that Switch2 do for our Clients visit the company’s Casestudies page: https://www.switch2.co.uk/community-heating-case-studies/New websiteSwitch2 Energy is delighted toannounce the launch of its newwebsite focused on addressing thekey challenges that face thecommunity and district heatingindustry. The newly launchedwebsite, is designed to provide theultimate user-friendly experience toboth heat network owners andresidents living on communityheating schemes. The completelyredesigned website offers visitorsa fresh and richer insight into theCompany’s end-to-end heatnetwork services, focus on delivering excellent customer services, innovative products and clarityon the ever developing heat network industry.Contact Switch2For more information about Switch2, its metering, billing and prepayment services please call on0330 053 5599, email [email protected] or visit https://www.switch2.co.uk/www.switch2.co.uk Would you like to inform the membership of yourorganisation’s profile and role in the district energy industry? Send information to [email protected] 30

Members’ Product Spotlight “Very few food manufacturers know how much hot water they use but that knowledge can save considerable amounts of money. Some businesses, where we have fitted meters have been shocked by the profile of their water usage.Micronics – DK Heat Recovery - Application Changes have provided considerable savings.Note: For DK Heat, the Micronics unit is able to giveMicronics heat meter delivers considerable data on a minute by minute basis; this allowssavings and energy efficiency. us to accurately size the buffer tank, which are expensive items.DK Heat Recovery, based in the Yorkshire and This means savings of thousands of poundsHumber region, which promotes the on installation costs. I would certainlyimplementation of energy recommend it to others and will continue toefficiency technologies, uses a Micronics use it on even larger projects.”U1000 heat meter to define hot water usage Micronics – Balfour Beatty - Applicationfor a number of their clients. Waste heat Note:rejected from refrigeration and air conditioning Micronics flowmeters used to surveysystems can be harnessed by intercepting heating system at Heathrowit before it is vented to the atmosphere by Micronics flowmeters were used at Heathrow’spassing refrigerant gas through a heat Terminal 4 to survey the energy usage in theexchanger to deliver potable or heating water heating system.at 45-60oC. The facilities staff at Heathrow Airport,The requirement on a large dairy site was to Terminal Four have a five year plan runningclearly evaluate how much hot water was from 2014 to 2019, entitled Quinqennium 6being used on a minute by minute basis. It is and this plan included the redesign of thealso essential to know what time of day it is heating system, which currently runs atproduced and for how long because there is a medium temperature hot water (120oC).massive wash-down at the end of each day,using 200,000 litres of hot water. Without theknowledge of the profile of water usage theywere not able to correctly select the buffer tanksize. Clearly, the knowledge provided by theMicronics heat meter which is used toestablish the water flow and measure theenergy saved by the system is extremelyuseful and saves a great deal of money as wellas being very environmentally efficient.Furthermore, the U1000s helps meetcompliance regulation, which is imminent inthis industry.David Haughton, DK Heat Recovery’sEngineering Manager was pleased that acustomer had given him some literature aboutMicronics, which encouraged him to buy oneat the start of last year. 31

They required the system to run at a lower Micronics – ESP Ltd - Application Note:temperature in order to be more cost effective,more environmentally friendly, and crucially, Micronics flowmeter measures heat flowsafer. To enable this, they needed to log all from boilers on BT estatedata during the winter of 2014 so they called inBalfour Beatty, the Delivery Integrator for all A Micronics Portaflow 330 was used inbuilding works for Heathrow Airports Ltd, to January 2017 by a Newcastle-based firm ofcarry out an energy flow investigation. building services engineers to determine the heat circulating from boilers at BT's GlobalLuke Hirst, Balfour Beatty’s Project Manager Research and Development Headquarters atheard of Micronics from Nick Wells of Power Adastral Park in Ipswich. Don Lord, a DirectorPlan Limited, a Kent company who specialise of The Engineering Support Partnership Ltdin the supply, planning and installation of (ESP) had used a Portaflow to calculate thesecondary power systems who had used flow of heat in industrial systems successfullyMicronics flowmeters at Terminal 5 and was for several years and wanted to replace it.particularly impressed that there was no needto cut into the pipework. The Portaflow 330 is non-intrusive and can be strapped onto the outside of pipes without theThis would have been extremely disruptive to need to cut into them making the costs ofthe Airport, necessitating the temporary installation very low.shutting down of the whole Terminal heatingsystem. Micronics recommended the use ofthe U1000 and U3000 flowmeters, with energycalculators and data loggers.They offer a quick and reliable flowmeasurement solution. They are configured forpipe size so only nominal configuration on siteis required, minimising intervention. The easyto follow menu made it a very cost-effectivealternative to a traditional in-line meter.Furthermore, dry servicing is possible so thatdowntime is kept to a minimum which isespecially important for the smooth running ofsuch a busy terminal.Luke Hirst was enthusiastic about Micronics Furthermore, the time to verify flow rates isflowmeters. “Operation has proved negligible and therefore disruption to theexceptional. running of the BT site was minimal. The unit’s simplicity and economy of operation were keyThe surveys were carried out without affecting to Don Lord’s decision to opt for a straightthe terminal. As a result of the survey the replacement of the unit.design of the replacement heating system isbeing carried out now. He has been extremely satisfied with the Portaflow’s performance over the years. “It isWe will definitely use Micronics flowmeters on important to us that the Portaflow is quickfuture occasions when the need arises to carry and easy to commission meaning thatout another survey.” there is only minor disruption to the running of a client’s site. Also, because Micronics is a UK based company we get excellent local product support and aftercare.” 32

Formed in 1995, The Engineering Support Partnership Ltd (ESP) are building servicesengineers with an ever increasing focus on renewable energy and energy efficiency basedtechnologies. As consultant engineers, project managers and Carbon Trust consultants, ESPundertake detailed energy assessments to understand the energy used and to establish the datacentre infrastructure efficiency (DCiE). Areas of expertise include biomass heating, combinedheat and power, tri-generation, air and ground source heat pumps, air conditioning andgeneral building services applications, mechanical engineering and electrical engineering. Aswell as BT, the company has long term clients such as Nestle, NHS Trusts and the MoD.Micronics – BSW Heating Ltd - Application Note:Micronics flowmeters aid accurate billing in HousingAssociation apartmentsA leading provider of social housing gas repair andmaintenance services in London and the Southeast usedMicronics U1000 flowmeters in March 2017 in boilerrooms of several blocks of apartments belonging toHousing Associations in London. The flowmeters helpedto determine the exact amount of energy being used byindividual flats in order to bill them accurately.The Micronics unit was specified by Darren Watts, ofWatts Consultancy who called in BSW Heating of Surreyto carry out the work. Because they offer quick andreliable flow measurement, the U1000s were ideal forBSW’s requirements.Richard Day, BSW’s Commercial Projects Manager installed the unit. “The Micronics unitswere easier to fit as we did not need to drain any services as they simply clamp onto thepipe. The wiring process was a bit complicated but because they were specified by DarrenWatts we did install them and they have performed their desired function excellently.”These excellent flow meters only require nominal configuration on site, minimising intervention.The easy to follow menu made it a very cost-effective alternative to traditional in-line meters.Furthermore, dry servicing is possible so that downtime is kept to a minimum. The U1000 is afixed installation, clamp-on flowmeter that requires only the minimum of input from the user inentering information. Accurate flow measurements are provided by a multiple slope transit timealgorithm.For further information on this project or the Micronics range call Micronics on +44(0)1628810456, or visit www.micronicsflowmeters.com.Principal Contact: Tracey RolfeEmail: [email protected]#01628 642057www.micronicsflowmeters.com 33

Members’ Product SpotlightJS Smart meter just got even smarter!Here is the newly updated JS Smart+ water meter, manufactured byApator PoWogaz and distributed in the UK by DMS Metering Solutions inNottingham The JS range goes alongside the range of JSC water meters, in 2017 the JS range received an update, solving a pressing issue! Pulsed or non-pulsed?! At the time of installation you may not require a pulse reading, but as time goes on your requirements may change. With the JS+ water meter range it is possible to add on the pulse cap at a later date. The retrofittable pulse cap can be supplied at the time of order and will arrive fitted on the meter or can be purchased at a later date and simplyadded on to the meter using the 3 clip design. The JS range is available in sizes 15mm and20mm, with a BSP male screwed connection (threaded). In the last 12 months this domesticwater meter has become a solid contender in the meter market and is a popular choice forhouses, apartments and small businesses. Plumbers enjoy the ease of installation due to itsrotatable head, meaning it can be installed horizontally or vertically in the pipework. It ticks all theapproval boxes thanks to its MID and WRAS approval, making it also suitable for potabledrinking water. The JS water meter is available in a hot or cold variant, the cold water meter israted up to 30°C and the hot water meter is suitable for temperatures up to 90°CUnions and gaskets are supplied as standard with all JS hot and cold water meters and areready for next day delivery from DMS Metering Solutions.If you would like a price or would like to know more you can contact the sales and technical teamon 01773 534555 or email [email protected] HERE - https://www.youtube.com/watch?v=Uw5TsMe0ihYPRODUCT LINK - https://www.dmsltd.com/p_81_powogaz-js-cold-water-meterPrincipal Contact: Heidi ScannellEmail: [email protected]#01773 534 555www.dmsltd.com Do you have a new innovative product you would like to share with our members? Send information to [email protected] 34

DE Question BoardThe ukDEA has now launched the DE Question Board for thebenefit of the ukDEA membership and would welcome yourparticipation.How it works • The ukDEA send out a bi weekly DE Question Board email requesting ukDEA members to send in their questions - these would need to be district energy industry related. • ukDEA members send in their district energy questions to [email protected] • The ukDEA sends the questions out to the membership bi weekly on a no named basis and awaits responses. • The ukDEA will receive the response to each question and send onto the member who asked the question. All questions posed will be done so on an anonymous basis but we will let the person who asked the question know who you are when we pass the responses to them. It will then be up to the person who asked the question as to whether they make contact with any or all or the people who answered.Past questions include: • A ukDEA member wishes to know if any ukDEA members have any experience with \"ice pigging district heating mains.” If they do, can they recommend a company they could speak to about the operation. The ukDEA member company has some experience in this method of cleaning networks but would like to broaden knowledge of potential service providers. • Green Gas Certificates -- Betamax of VHS? As a CHP DH operator, a ukDEA member wants to respond to a growing interest among some of its corporate customers to supply them with heat and power generated from grid gas with biomethane certificates. However, there are two green gas certification schemes in the UK, one operated by the ADBA and the other by the REA. The ukDEA member would welcome UKDEA members’ experience of purchasing green gas certificates through either scheme, and in particular their views on the relative merits of each scheme.# 35

Members’ Job VacanciesBusiness Development Manager –Heat Networks and District HeatingData Energy has been in the energyindustry for 25 years. We run andmanage heat networks and energysupplies nationally for some of the best-known developers in the UK. One of thefew organisations to haveISO9001,14001 and 18001 we are ableto deliver the main requirements under the CIBSE CP1 code of practice with confidence. As aexpanding and progressive IIP accredited employer we are looking for an experienced BDMwith experience in the Heat Network Industry to complement our team.Our Head Office is located by Stansted Airport. Many of our clients are London based. Wework primarily for Managing Agent and Developers providing key aspects of the Operation andMaintenance of the modern heat networks, covering all areas from plant maintenance to billgeneration.The Role:Head Office: Bishops Stortford Salary: £60,000 + Commission Hours: 8.30am to 5.00pm JobType: Fulltime, permanentBenefits: • Holiday entitlement: 25 days plus Bank Holidays • Child care voucher scheme • Phone • Car Allowance • Xmas bonus, loyalty bonus • Sickness insurance • Auto enrolment pension • Training and developmentRole Overview and Expectations:As an experienced BDM with a track record in District Heating and Heat Network in theResidential Managed Property sector you will know many of the developers, managing agentsand property managers who are involved with the design and operation of these systems. Youwill be expected to identify opportunity, process it and deliver commercially sound contract forthe company that will deliver long term customer / client satisfaction for the companyKey Aspects:You will need to have an understanding of the following- Managing agents and developers- Good knowledge of heat networks- Experience with plant maintenance- CHP systems- Billing platforms- Sage CRM 36

To Apply:You must be living and authorised to work in the UK to apply for this position.All applications to [email protected] - 01279 810101Data Energy is an Investors in People accredited organisation and therefore actively looks toencourage and develop its staff though investment.Data Energy is also ISO9001, OHSAS18001 and ISO 14001 accredited.Project EngineerThameswey Energy is looking for an experiencedproject or design engineer to join our in-houseexpertise co-ordinating the operation anddevelopment of our energy networks.Thameswey is a well-established owner and operator of gas-fired CHP networks in Woking and MiltonKeynes. We are undergoing an unprecedented period of expansion, including investment in a new 10MWenergy station, new heat, cooling and power distribution networks and commercial and domestic customerconnections in Woking and Milton Keynes.The Project Engineer will play a key role in meeting the challenges of delivering these projects alongsidethe day-to-day operations of our existing networks. Working with our in-house engineering maintenanceservices team and external consultants, the role includes technical evaluation of new customerconnections, advising on the performance and delivery of mechanical and electrical plannedmaintenance work, upgrades to existing infrastructure including co-ordination of specialist designconsultants and management of contractors.We are looking for an enthusiastic team-player with the relevant engineering expertise,preferably with experience in the design or operation of district heat networks. Familiarity withimplementing industry good practice would also be an advantage.Location of Position – Based at Thameswey Energy’s headquarters in Woking.Approximate salary range - £40K to £50KDeadline for applications – Applications by CV and cover letter to be sent by 5.00pm on Friday24th August 2018 to [email protected] 37

BEIS Job VacancyREF2137 - Heat NetworksSpecialistClosing date: 29 Aug 2018About the role:The primary role of the Heat NetworksDelivery Unit is to provide guidance andsupport to Local Authorities developingheat networks projects.As a Heat Networks Specialist, you will use your heat networks expertise to act as a criticalfriend to the local authorities you support.Your sector knowledge and understanding of the team's project portfolio will also be used tosupport the wider aims of the heat networks team, supporting the Heat Networks InvestmentProject capital support programme and the development of a sustainable market for heatnetworks.Accordingly it is essential that you feel comfortable and confident working in a high performing,closely integrated and dynamic team environment within a large, complex organisation wherethere is also an expectation of a high level of individual responsibility and adaptability.It is also worth noting that role will involve regular travel to local authorities across both Englandand Wales, occasionally at short notice.Read more here:https://www.civilservicejobs.service.gov.uk/csr/jobs.cgi?jcode=1594478 Would you like your organisation’s job vacancies promoted to the ukDEA membership? Send information to [email protected] 38

Members’ NewsHeat network regulation isbacked by Switch2 EnergyA recommendation by the Competitionand Markets Authority (CMA) toregulate heat networks has beenbacked by community and districtheating specialist Switch2 Energy.Asmembers of the Heat Network TaskForce, Switch2 has been calling for regulation of the sector for some time. The Task Force waslaunched by The Association for Decentralised Energy (ADE), in partnership with industrystakeholders, to deliver stronger protection for consumers and develop a subsidy-free heatnetwork market. Ian Allan, Head of R&D for Switch2 Energy, said: \"The recommendation from theCMA is excellent news for the heat network sector. The high performance and customer servicestandards that we adhere to through the CIBSE/ADE code of practice and via The Heat Trust willnow be reinforced across all district and community heating schemes. This means that allcustomers will benefit from protection and higher performance standards.\"We look forward to working with the ADE, the Heat Trust and other stakeholders to ensure thatimplementation of the new regulation delivers consistent best practice across the sector. It mustincrease resident satisfaction and protection, while encouraging further investment in heatnetworks.\"There is an urgent need to decarbonise the UK heat supply and the growth of heat networks hasa critical role to play. With regulation, we can make sure that district and community heatingschemes achieve their full potential as a reliable source of affordable, low carbon heat.\"The CMA is recommending that Ofgem becomes the new regulator and introduces: • The same level of consumer protection for heat network customers as those of the gas and electricity sectors. • Higher levels of transparency, including clearer agreements, or contracts, between customers and heat network operators. • Clarity and transparency for customers about their heat payments and tariffs. • Protection from poor standards of design, build and operation – to prevent cost cutting and creating higher long-term costs for customers.Switch2 Energy provides a complete service to the district and community heating sector –supplying 70,000 residents and 180 clients across 500 heat networks. Services includeequipment supply, metering, billing and pay-as-you-go, through to maintenance, energy centremanagement and customer services. Its systems and products that are benchmarked againstindustry good practice to improve customer service.Further information: https://www.gov.uk/government/news/heat-networks-must-be-regulated-cma-study-finds 39

Triple success for Switch2 in This is Switch2's third year of success at thenational energy industry awards! awards. In 2017, the company won theHeat network specialist Customer Engagement Award of the Decade for its exemplary standards of customerSwitch2 Energy has been named a triple service and taking effective action to helpfinalist in The Association for Decentralised vulnerable residents affected by fuel poverty.Energy (ADE) Awards.# The company also won the top award forThe company has been shortlisted in three of customer care in 2016.the eight award categories – marking its #achievements in community and district Kirsty Lambert, Director of Switch2 Energy,heating over the past four decades.# said: \"We are very proud to be shortlisted forSwitch2's Head of Customer Services, Fiona three awards and gain recognition for ourMcDonald, is in the running for the Champion contribution to the heat network sector.award. This recognises her leadership inraising standards of customer service This is testimony to our decades of industryexcellence in the heat network industry and experience and the professionalism of ourher recent appointment to the Heat Trust talented team, who always put the customer atCommittee, which leads customer protection the heart of our services and continuousfor the district heating sector. innovation process.#A radical new solution to improve heat network Fiona McDonald is a shining example of thisefficiency and reliability has earned the commitment to the customer and is a verycompany a place on the Innovation Award deserving finalist.\"shortlist. The new Switch2 Optimise solution #remotely monitors both metering and Building The awards ceremony will take place atEnergy Management (BEMs) via a smart London's Guildhall on Wednesday 24 Octoberportal, providing the company's engineers with 2018.full visibility of system performance and the #detailed insights required to improve operation Switch2 Energy provides an end-to-endand maintenance. service to the district and community heating# sector – supplying 70,000 residents and 180The company is also in contention for the clients across 500 heat networks.Domestic Award – for its smart metering #partnership with Wolverhampton Homes, Further information: https://www.switch2.co.uk/which is delivering affordable heat tocustomers.Principal Contact: David FairbrotherEmail: [email protected]#07831 782 642www.switch2.co.uk# 40

REINFORCED POLYMERS FORJERSEY HEAT NETWORKAn innovative new reinforced pre-insulated “Needing to operate the new primarypolymer pipe system that can operate at distribution system at flow temperatures up totemperatures normally reserved for steel 95°C in order to satisfy the loads from thepipes, has been utilised for the very first time secondary systems in each of the connectedin the UK on a St Helier heat network serving properties, we were concerned that materialsThe Merton, Jersey’s largest resort hotel. such as PEX and PP would not achieve an acceptable design life at the continuousDuring a process of upgrading the site's aging temperature rating and also be beyond theoil-fired HTHW heating and hot water system - upper limits of what would be consideredincluding the replacement of a 6MWt steam safe.During our research into viable options,plant with a 2MWt packaged energy centre - we were introduced to a new flexible pre-the project's consulting engineer Ramboll was insulated composite polymer system that has afaced with the task of replacing the existing polymer service pipe reinforced with aramidsteel distribution pipe system to feed the fibres, meaning that it can safely operate atvarious properties around the site. temperatures of up to 115°C and pressures of 16 bar, comfortably above our requirements. Clearly this system, known as Hiline FibreFlex Pro, offered the design life we required, plus being polymer based meant it had none of the corrosion risks associated with steel.”Sue Follows, building services engineer with Mark Whettall, managing director of CPV LtdRamboll, explained: “We looked at the said: “Aramid fibres are commonly used inavailable pre-insulated pipe systems on the items such as bullet-proof vests and aremarket and whilst pre-insulated steel pipes are renowned for their mechanical strength anda proven solution, we were drawn to the ability to withstand high temperatures –corrosion-free characteristics of polymer making them perfect for use in thissystems and the opportunity to lay the systems application.With the service pipe beingdirectly underground.” reinforced with a mesh of this material, it enables the wall thickness to be reduced when compared to normal PEX pipes, which provides additional space inside the casing for a thicker layer of bonded PUR insulation and greater flexibility during installation. This results in improved thermal performance, with heat loss levels lower than alternative systems using Series 3 insulation thickness for sizes up to 80mm diameter and lower than Series 2 for larger sizes. 41

In total, some 683 metres of Hiline FibreFlex, ranging in dimensions from 50 to 160 mm, was installed – rolled out directly from coils into preprepared trenches excavated in parallel to the existing concrete ducts to minimise disruption to the hotel’s supply. Where required, service pipe joints were made using a unique hydraulic press fitting that negates the need to expand the service pipe end as normally found with press fittings for PEX systems. The upgrade to the hotel's heating and hot water systems will substantially reduce operating costs for the hotel’s owner, Seymour Hotels of Jersey, and annually prevent around 613 tonnes of carbon emissions – equivalent to taking around 383 family cars off the road. Principal Contact: Tony Warr Email: [email protected] Tel: 07702 202684 www.cpv.co.ukDMS Metering Solutions – Blogs:https://www.dmsltd.com/article-100_js-smart-meter-just-got-evensmarterVideo - https://www.youtube.com/watch?v=Eai4aU3faDA&t=41sWebpage - https://www.dmsltd.com/p_81_powogaz-js-cold-water-meterWeb link: https://www.dmsltd.com/p_172_t210-scan-counterVideo link: https://www.youtube.com/watch?v=pUAqXoLR9eo&t=56sPrincipal Contact: Heidi ScannellEmail: [email protected]: 01773 534 555www.dmsltd.com Would you like your organisation’s news items promoted to the ukDEA membership? Send information to [email protected] 42