M&B The Guide – England

Eyovuenreyedthtoinkngow The Guide To Apprenticeships England

Mitchells & Butlers ‘The Guide’ ENGLAND Contents Welcome to ‘The Guide’ (Click to view) This is your go-to guide for 1. Welcome all things Mitchells & Butlers 2. Learning Journey Apprenticeships, delivered in 3. Apprenticeships Available partnership with Lifetime Training. 4. Nomination Process Who Are Lifetime Training? for Front Line Team 5. Apprentice Recruitment Lifetime are one of the UK’s leading 6. What if things go wrong? vocational training providers. Mitchells & Butlers have partnered with Lifetime Training, to recruit new Apprentices into M&B as well as offering current M&B employees the opportunity to develop via a range of Hospitality Apprenticeships. 2

Mitchells & Butlers Apprenticeships Mitchells & Butlers provide work based training and development programmes known as Apprenticeships. They are designed to help give your team the Knowledge, Skills and Behaviours to progress in their role. Our qualifications are equivalent to qualifications right up to foundation degree level, so whether you’re a Team Member or General Manager, there is a programme designed to develop your career, enhance your skills and there is NO cut in pay. The apprenticeships are perfectly matched to roles at Mitchells & Butlers offering a great opportunity for all teams, both Back and Front of House, to work towards an Apprenticeship Standard; a transferable and nationally recognised certificate. Click here Award Winning Apprenticeship Programme R ate my apprenticehips 3rd in Princess Royal Training top 100 2020 Award Accreditation NAS Macro Employer of the Year NITA 2020 Best Training Program NAS Rising Star Award (Joseph Buck) HR Excellence Best Talent Management Strategy for School Leaver Awards Apprentice of the Apprentice Strategy Year and School Leaver of the Year C IPD Awards Overall Winner and Best Talent Management Program 3 HOME

Mitchells & Butlers ‘The Guide’ ENGLAND So what can you expect? For the programme to take between 12-15 months to complete on average A mixture of face-to-face and digital visits every 4 - 6 weeks. Towards the end of your programme you will take mock tests in preparation 24 hour access to course for your “End-Point Assessment” learning materials The End-Point Assessment (EPA) can Online assessments consist of an observation in the work place, a professional discussion and Obtain Functional Skills in English multiple choice questions. and Maths, equivalent to GCSE pass if not previously achieved Reviews every 12 weeks between Learner, Lifetime Coach and Line Manager or Buddy Feedback sessions to discuss progress Your learning journey will follow this road map... We have created the following two videos, Learner General so you can get an idea of the learner journey Manager and how as a General Manager you can support! LEARNERS EMPLOYERS END-POINT ASSESSOR TEACHING/LEARNING GATEWAY LEARNER COACH EMPLOYER TEACHING ASSESSMENT GATEWAY END-POINT OUTCOMES & LEARNING PRACTICE ASSESSMENT 4

Benefits of apprenticeships at Mitchells & Butlers Each apprenticeship is relevant Mitchells & Butlers to your job role at Mitchells & apprenticeships are nationally Butlers, with training that helps recognised qualifications. you improve your knowledge and skills. Apprenticeships from level 2 to level 7 offering you clear career Apprenticeships are fully funded progression opportunities. by Mitchells & Butlers, so you can earn while you learn. Hear from our apprentices “The best parts of my apprenticeship is “The apprenticeship has been a great bringing all the information I have learnt in learning experience, from the remote calls to my independent learning into my job role extra Maths and English classes. It has been and seeing the satisfaction on guests faces brilliant refreshing the training that I have when I provide a professional service every already received and also learning more in shift I work. The support I receive for my depth about key parts to the business I work apprenticeship is brilliant, every member of in. The apprenticeship has been instrumental staff has helped me along the way to make in giving me the knowledge and confidence me the confident and friendly person I to start looking at what my future goals are. present myself as at work.” My trainer is absolutely fantastic, always thinking of ways to get the most out of the - Apprentice at Brown Cow in Whitkirk. sessions. I have really enjoyed partaking in this apprenticeship.” - Apprentice at Fox and Roman in York. Whatever questions you have, we’re here to help! Email: [email protected] Phone: 0845123 8518 Web: www.mandbapprenticeships.co.uk 5 HOME

Mitchells & Butlers ‘The Guide’ ENGLAND Apprenticeships Available (England) Click on course title to jump to the factsheet FOH/ BOH Team Member H ospitality Team Member, Level 2 Food and Beverage Licensed Retail P roduction Chef Level 2 C ommis Chef, Chefs’ Academy Level 2 (M&B Chefs’ Academy: email [email protected] to apply) Accelerated Management Programme (AMP) The Accelerated Management Programme (AMP) is available if you are: In a Supervisor, Kitchen Team Leader or Sous Chef job role In the potential zone on Mable H ave completed your Team Leader Development Programme on Mable H ave aspirations to become an Assistant Manager or Kitchen Manager For more information please speak to your GM or check Mable for more details. AMP Hospitality Supervisor, Level 3 (FOH) AMP Senior Chef in Production Cooking, Level 3 (BOH) Further Management Development H ospitality Manager, Level 4 (FOH/BOH) O perations/Departmental Manager, Level 5* L4 and L5 are delivered in cohorts, require manager/HR approval and pre-work to be accepted. 6

Nomination Process To start an M&B Apprenticeship, you must: Not be enrolled Work a Have lived in Not have Have worked for in any form of minimum of 16 the EU/UK for an active M&B for over hours per week disciplinary 4 months education 3 years Nomination Process Look at the To nominate One of Lifetime If eligible, your Apprenticeships yourself or a Training’s nomination will be we have available team member sent to Mitchells & and discuss with click below dedicated Course Butlers L&D Team your Line Manager Advisors will assess M&B for approval* landing page your eligibility within 48 hours At the end of the GM, apprentice and Following enrolment Once the suitable learning, you will Lifetime Coach to you will have face apprenticeship then complete complete progress to face/digital visits reviews every 12 with your Lifetime has been agreed, an End-point weeks, to confirm Coach every 4-6 you will confirm an Assessment new knowledge, weeks. Visits should to determine enrollment date your grade skills and behaviors, be conducted within within 30 days to get and plan future your working week. training needs you started** **Learners on the Chefs’ Academy or Level 4 or Level 5 may fall outside the 30 days due to a cohort delivery *NB this nomination is not guaranteed, Lifetime Training need to gain sign off from Mitchells & Butlers 7 HOME

Mitchells & Butlers ‘The Guide’ ENGLAND Apprentice Recruitment Service Lifetime Training supports the recruitment of Apprentices from advert to appointment, then continue to support the learning process. If you would like Lifetime will contact you within 48 hours Lifetime to advertise an to discuss your requirements and advertise Training will Apprenticeship vacancy screen candidates click here and fill out the vacancy. and conduct a telephone the details or call interview to assess 08451 238 518 eligibility and suitability, to provide you with the Your vacancy will then be advertised on multiple job best candidates. boards including National Apprenticeship Service. You choose the You will also be sent a link for your specific vacancy, applicant you wish to allowing you to locally promote and advertise on your interview face-to-face and you have 100% businesses social media page. control over who For extra support advertising your you recruit. vacancy on social media, please contact [email protected] To take on an apprentice you must: Have 30 hours Put the new recruit on the appropriate per week available apprentice specific job code After recruiting an apprentice, you will be eligible for a £500 training bursary to help bring them up to speed. To be eligible, you must be giving the apprentice 30 hours per week and have added them to the correct job role. You will then be automatically credited the £500. 8

Once you have After 4-6 weeks of selected the successful employment, the Lifetime candidate, contact Lifetime recruitment team will contact Training with the agreed you and the apprentice to confirm you are both happy. If you are, we start date. will begin the ‘good to go’ process. The Lifetime team will then sign You employ the apprentice up your apprentice onto their under M&B standard terms and conditions. apprenticeship. Remember, You must use A 2hr enrollment candidates might not have the apprentice job will take place between all the experience just yet. code on Peoplenet 4-6 weeks of employment The applicants you receive are and the GM/Buddy needs to passionate about developing their be in attendance. All Recruited skills in hospitality. They will show Apprentices will receive face to their personality and potential, face/digital visits from their Learning Coach every with a willingness and desire to learn. 4-6 weeks What if things go wrong? Don’t panic! We have a great team to help and support you if something doesn’t quite go to plan. Are you having trouble with recruitment? Is your apprentice falling behind and you’re not sure how to help? Are you struggling to contact your Lifetime trainer? Don’t be afraid to get in touch. Contact our dedicated Apprenticeship Coordinator Loraine Hughes, who will be able to answer your query or direct you to the best person to help! [email protected] 07791 194 081 9 HOME

Clifton Heights Triangle West Bristol BS8 1EJ 0333 0143 669 [email protected] lifetimetraining.co.uk