Always Better Cars, Always Better Lives

“Toyota uses the Suppliers Club to inject moreconsciousness on how the business should be run.For example, the environment. In the past, that wasnot a concern of buyers. This time, it’s different. Theenvironment is everybody’s concern. “Toyota teaches us that social responsibility iseveryone’s concern. This is where they can help.Not all suppliers are the same size. Not all have thebudget and capability to do their own research. Inthe Suppliers’ Club, we have environment, safety,quality and human resource development societies.We have benchmarking with each other. Thisenhances the capability of all suppliers to complywith these measures.”MR. FELICIANO TORRESPresidentYazaki-Torres Manufacturing, Inc.Chairman EmeritusToyota Suppliers Club100

“I founded Autocarpets, Inc. (ACI) together withMr. Eddie Jose in August 2007, We had just completedthe development of the tools and dies of the first Vios.The owners of the previous supplier, Philippine CarpetManufacturing Corporation, decided to phase-outtheir automotive carpet division, so TMP’s purchasingand engineering departments went into a panic mode.We devised a game plan, and submitted it to Toyota.ACI succeeded in delivering the first carpets for theVios on time, three months after it was organized,which was the start of volume production. “Kaizen has assisted us in the continuousimprovement of all that we have been doing in ourplant and office. It taught us to adopt the one pieceflow process and the Kanban system, producing ourparts Just In Time (JIT).“MR. RAFAEL VILLARREALPresidentAutocarpets, Inc.ChairmanToyota Suppliers Club 101

COMPREHENSIVE AUTOMOTIVERESURGENCE STRATEGYCARS PROGRAM The Comprehensive Automotive Resurgence Strategy (CARS) Program was craftedby the government to attract strategic investments in automotive manufacturing, withthe ultimate goal of establishing the Philippines as a regional production hub. Theautomotive industry is a key sector of the Philippine economy and can contributeto national development through innovation, technology transfer, technical skillscapability enhancement, as well as development of small and medium enterprises. In June 2016, TMP registered under the CARS Program, with the Vios as itsparticipating model. With the support of Toyota Motor Corporation (Japan), TMP hasembarked on major investments in both in-house and out-house production of 352*total local parts, equivalent to a 22%* increase in total local parts. Toyota Motor Philippines Corporation (TMP) has P5.53 billion* investments in theprogram. It has enabled new automotive manufacturing capabilities for itself and itssuppliers in the Philippines and has helped the local industry boost its competitiveness. * as of end-July 2018BODY SHELL ANDL ARGE PL ASTIC PARTSUNDER CARS PROGRAM BODY SHELL LARGE PLASTICS Valerie Products Toyota Boshoku Manufacturing, Inc. Philippines Corporation PRESSED METAL PARTS DOOR TRIMS Technol Eight Manly Plastics, Inc. Philippines Corporation CENTER CONSOLE PRESSED METAL PARTS Toyota Motor Philippines Corporation PRESSED METAL PARTS AND SIDE MEMBER BUMPERS AND INSTRUMENT PANELS102

“Toyota is grateful to TMP receives its Certificate of Registration from the Board of Investmentsthe Government forsupporting the auto Under CARS, TMP and its suppliers are expected to have significant newmanufacturing industr y. capabilities, at par with Toyota Global standards, in the production of body shell andThe benefit of CARS large plastic parts, such as:to suppliers and toTMP is long-term. · localization of large pressed metal parts, including the Side Member, equivalent toThe newly-acquired 57% of the total body shell (by weight);production capabilityand manpower skills will · localization of large plastic parts with complex designs such as bumpers, instrumentbecome our advantage panels and center consoles.even after the CARSprogram. TMP’s new in-house manufacturing capabilities include a 3,000-ton plastic injection system (used to make parts like bumpers and instrument panels), a 1,600-tonTMP believes that servo press machine (for stamping large steel panels), stamping dies, and a new steelmaintaining local sheet hemming technology. To handle these new production technologies, TMP alsoproduction is a means made substantial investments in manpower training for the acquisition of new skills.towards achievingbusiness sustainability.”SATORU SUZUKIPresident, TMP Inaugural ceremony of TMP’s Resin Injection Moulding Facility 103

VALERIE PRODUCTSMANUFACTURING, INC. Eddie, the father, took over Valerie Products fromhis mother. It was originally a textile company basedin Divisoria. He turned it to manufacturing and startedmaking appliance parts 44 years ago, in 1974. Edward wasjust one year old at the time. The very first part Valerie made was a battery separatordisk, which was stamp-cut out of heavy paper. Theymoved on to printed panels, then invested in bigger pressmachines, and began doing metal press works, initiallyfor karaoke machines, and later for household appliancessuch as electric and gas cooking ranges. They were one ofthe pioneers in metal stamping, which attracted Toyota tothem, in the Delta Motor days. Today, they make body panels for TMP.

“Toyota gets involved. From the time they award the contract, to production planning, to the time we start to produce the parts, they are there to make sure things are done the right way. Even in areas like human resources, safety, the environment, they show us the way. It’s a par tnership.” MR. EDDIE JOSE ChairmanLeft:MR. EDWARD JOSEPresidentRight:MR. EDDIE JOSEChairman

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“As Toyota moves forward, wesuppliers are never left behind. Toyota values their suppliers. That is the best.” MR. TAK AYOSHI K ATO President TECHNOL EIGHT PHILIPPINES C O RP O R AT I O N Technol Eight Philippines Corporation (TEPC) was established in the Philippines in 1997, and initially supplied a few underchassis stampings for the Toyota Revo, model 692L. Today, it has grown to make 59 parts for the Vios and 64 parts for the Innova. They are studying another 15 parts to make, before they reach full capacity. They have started a welding production line to supply assemblies and are also capable of producing small dies locally.

TOYOTA BOSHOKUPHILIPPINESC O RP O R AT I O N Mr. Yamaguchi was originally assigned at ToyotaBoshoku Asia (TBAS) regional headquarters inThailand, as head of the special project division. Hehandled special project progress status management.He was sent to visit TBPC five years ago to overseeproduction preparation for the parts of the new (atthat time) Vios. He was named president of TBPCin June 2017. TBPC makes interior parts, such asautomotive seats, door trim and headlining, someDenso engine parts such as filters. “Toyota Suppliers Club has been very beneficial to TBPC becauseit is through this organization that we are able to share differentideas of improvement. In that way as well, TBPC is able to become more competitive because we further make those ideas more effective or appealing. Each supplier within the organization becomes more competitive.” MR. KOJI YAMAGUCHI President



MANLY PL ASTICS, INC. Manly’s business roots started as a “little cornermachine shop” in Manila. Manly has been supplyingsmall to medium resin parts for TMP. As it embarkedon a major investment in the CARS program, Manly isnow capable of running complex plastic productionof the Vios center consoles. Manly capitalized heavilyon machinery, as well as manpower training, througha technical agreement with Toyoda Gosei Co. Ltd.(Thailand), to adhere to Toyota’s meticulous productdesign and production standards.110





ALWAYS BETTERLIVES

A LWAY SBETTER LIVES Always Better Lives is TMP’s’ expression of Toyota’s Global Vision, announcedin March 2011. In that existential moment, the global company assessed what itwas, and discussed what it wants to be, and what it ought to be. It set a direction forToyota’s future. The goal is expressed in simple terms: “We want to be a company thatcustomers choose, and which brings a smile to every customer who chooses it.” Furthermore: “Toyota will lead the way to the future of mobility, enriching livesaround the world, with the safest and most responsible ways of moving people.Through our commitment to quality, constant innovation, and respect for theplanet, we aim to exceed expectations and be rewarded with a smile. We will meetchallenging goals by engaging the talent and passion of people who believe there isalways a better way.” The Global Vision is expressed graphically as a tree. The roots of the tree are theaspects of Toyota culture, including the Toyota Precepts, the Guiding Principles,and the Toyota Way. The fruit of the tree is Always Better Cars, and Enriching Livesof Communities. The trunk of the tree represents what Toyota calls its “stable baseof business”, which essentially comes down to sustainability, both economically andenvironmentally. TOYOTA GLOBAL VISION Toyota will lead the way to the future of mobility, enriching lives around the world with the safest and most responsible ways of moving people. Through our commitment to quality, constant innovation and respect for the planet, we aim to exceed expectations and be rewarded with a smile. We will meet challenging goals by engaging the talent and passion of people, who believe there is always a better way.114

“We derive our resources The vision is a starting point. While it sounds noble, it could easily be nothing morefrom society. So, we than motherhood statements. Toyota, however, is out to prove that it can translate thisshould accordingly give vision into action, and action into results. It has, thus, embarked on an ambitious globalback to society.” program of implementing this vision. The first step is to develop the components of the vision into achievable plans. After all, Toyota is all about Plan-Do-Check-Act.DR. GEORGE S.K. TY One interesting aspect of this is that Toyota Global has given the different globalChairman, TMP operations a wide leeway to interpret and translate the Global Vision in their respective territories. In some territories, the initiative is known as Always A Better Way. TMP chose an initiative called Always Better Lives, which, simply described, puts people at the center of everything Toyota does. In every product, in every task on the factory floor, the questions should ultimately lead to people. ‘How well does this car serve the needs of the customer?’ ‘How efficient can we make this process, so it generates as little pollution and waste as possible?’ ‘How can we make our organization more supportive of our own team members?’ ‘How can we help the community in what we are doing?’ To be more centered on people, TMP has intensified its Corporate Social Responsibility efforts in every community where it is present. It has many initiatives, some of which date back to the very beginnings of the company. These include the Medical and Dental Outreach Program, Scholarships, Adopt-A-School, Adopt-A- Forest, the TMP School of Technology, the Toyota-City of Santa Rosa-Gawad Kalinga Village, and the Toyota Classics, among others. Again, many of these programs predate Always Better Lives, but the initiative is an evolution, unfolding, and prioritizing of ideas rooted in the beginnings of the company. Much of the Global Vision is about sustainability. This word is often associated with the environment, but in Toyota’s case, it goes beyond that, to economic and social sustainability. Toyota looked at its business and realized that making cars is only one aspect of it; the impact of the company on the environment, on society, on the individual, is as important as making cars. The very nature of manufacturing makes the company dependent on various resources. What good would Toyota be, if it made excellent cars, but ravaged the environment? Or offered superb service, but exploited the communities where it is present? Or generated huge profits, but did not invest them in the economy? In a way, Toyota is trying to balance the very cycle of its existence, and ensure that the process and impact of what it does will add to, and not detract from, human life. TMP has, thus, examined every aspect of its operations, and begun programs to improve sustainability at all levels and in all senses. Part of this is setting down baseline metrics, so that actual performance can be measured. TMP has measured its carbon footprint, plus a host of other targets, including compliance with national and local environmental regulation and Toyota Global standards (which are stricter), water use, waste water effluent quality, ambient air quality, energy consumption, including electricity, diesel and LPG, general waste generation, hazardous waste generation, and atmospheric emissions. This program of measurement and creation of targets and standards extends beyond the Santa Rosa plant to include all dealers and all suppliers. Once the baseline is established, each team works to improve performance, by decreasing every kind of pollution and waste generation that it can. Toyota Global’s challenge is zero carbon emission by 2050. All materials used by TMP should be fully recyclable in a shorter time, thus, zero waste is expected sooner. In fact, even as the company drives towards a zero carbon footprint, it is already trying to exceed that target by creating a positive footprint. In order to achieve this, many technologies will need to be developed and implemented. But TMP is no stranger to challenge. 115

BEST IN TOWN The newest initiative that TMP has started is called ‘Best In Town’. TMP recognizes that “Ever yone says Toyotacustomers primarily interact with the company through its dealers and representatives, is the best companyeven as the number of dealers has grown into the largest automotive sales and service in the world, but thenetwork in the country. The dealers and service centers are the front lines, and shape the customer doesn’t careway people see Toyota. Of course, the factory has its own interface with the community about the world. Theyof Santa Rosa, Laguna, but the interfaces of the dealers have wider geographical and care if we are the bestnumerical impact. in town, or not. That’s what I want to be.” The Best In Town initiative involves each dealership and office developing its ties with,and role in, each community where they are present. It is a very think-local approach, MR. AKIO TOYODAin which each Toyota office does not just strive to be the best auto dealership in theircommunity, but the best company, the best institution in their community. Of course, it President,cannot be all things to all people, but it should certainly be the best at what it does, the best Toyota Motor Corporationcorporate citizen, and the best civic supporter of community initiatives. Best In Town is an outgrowth of the Global Vision, and it began when TMC PresidentAkio Toyoda announced a Best In Town Award in 2014. Best In Town awards the dealerprocess that delivers the best experience to its customers. Interestingly, Mr. Toyodadesigned the award as a peer-to-peer arrangement. In other words, it is the dealershipsthemselves that set the quantitative and qualitative metrics and criteria for the award ineach sales region, instead of the global office handing down rules and guidelines. The origins of the Best In Town go back before 2014. In an interview with the New YorkTimes published on February 22, 2008, Mr. Toyoda (who was not yet the president of thecompany) mentioned the phrase. The article states: “Instead of simply selling more cars, Mr. Toyoda said the company needed to spend more time making its existing customers happy. Mr. Toyoda is fond of a story about three dentists. One advertised he was the best dentist in the world. The second dentist claimed to be the best in France, and the third dentist said only that he was the best dentist in town. Said Mr. Toyoda: ‘Everyone says Toyota is the best company in the world, but the customer doesn’t care about the world. They care if we are the best in town, or not. That’s what I want to be.’” In the Philippines, where community is a key social institution, Best In Town is verywell adapted to cultural norms. However, it does not mean that it will be an easy task forToyota to evolve all of its frontline presence to Best In Town standards. It helps that it isalready the most successful automotive company in the country, but Best In Town is notonly about success. It is about being an important and valued part of the community. Inorder to be valued by the community, Toyota must give value to it. Today, TMP may be at the very earliest days of the Best In Town program, but thisinitiative will characterize the company for many years to come. It is an ambitiousundertaking, but also a necessary one. The era of global domination is passing, in favor oflocal relevance. One of the ideals is for customers and stakeholders to see Toyota MotorPhilippines not just as a Japanese company doing business in the country, but as a Filipinocompany relevant to Filipinos, that happens to have Japanese roots and global connections.116

Best In Town is a brand new internalinitiative, and Team Toyota is still creatinga process for it. The initiative involves thedealers and service team, as they are thefrontliners who engage with the community.The goal is for them to improve the brand’srole in the community itself, apart from, butincluding being the best auto business, toalso being the best corporate citizen, and themost socially relevant and responsible one. 117

WHY I LOVE MY TOYOTA Bobby L. Castro, and his wife Angelita M. Castro built a small pawnshop in Puerto Princesa City into a formidable business group. Palawan Pawnshop and Palawan Express Padala now have over 2,000 branches nationwide. “Our family cars are Fortuners, and a couple of Vios, and I bought nearly 70 units of Innova for our business. I just love them. “I’m not a car enthusiast, nor am I mechanically-skilled. I just need basic, reliable transpor tation. Toyota gives me more than that. The cars are comfor table, reasonably priced - the For tuner is ver y roomy, and the Innovas allow us to carry many people, or bulky items we need for our business. The service is very good. I also appreciate that the cars are well designed without being flashy. “When I was growing up in the 1960’s, my father, a Philippine Air Force pilot, could only afford to drive a very old second hand car that frequently stalled. I was with him one time, when somebody threw a match and shouted “burn the g***** car!,” as it was creating traffic. I wanted to vanish. “I need a car that I can rely on, with a service organization that will take care of it for me without drama. That is Toyota.”118

Jaime Kaelin Sigua owns a Hilux pickup. A new Toyota customer, he is a young professional.“I chose Toyota because it has developed a reputation for low- maintenance and long-lasting cars. Auto consumers nowadays seek cars that they can depend on for years to come. “I purchased my new Hilux Conquest last April 2018 fromToyota Alabang. Toyota Alabang has a strong track record forover 28 years in the auto industr y. From the time I inquired, to the time the unit was released, I was greeted with all smiles and wholeheartedly assisted by a Marketing Professional. “With the exceptional sales and service team, I can say thatToyota Alabang offers an unparalleled car-buying experience to its customers. My family and I love the comfort and functionality of the Hilux. Driving in flooded areas, buying construction materials and appliances are now effortless with our Hilux.” Neil Ramos and his family are loyal Toyota customers. “Toyota is a par t of our ever yday life. We use Toyota both for our work and our leisure. “Toyota has been number one. In our case, when we purchased a car, we looked to own it maybe for just four to five years, and then we planned to sell it. When you think of doing that, then you think of the best brand out there in terms of resale value, service, and everything.”Michael Yuseco, a young professional, owns two Hiace vans and a Rav4. “ I chose Toyota because it’s ver y reliable as a brand. They can last 10 to 20 years, easily. You can buy the par ts anywhere. I believe in the brand as a whole. “My buying experience has been perfect, people here are friendly. They ’re easy to talk to. They give you a lot ofoptions, in terms of plans and financing, or cash discounts, so it’s ver y easy. They don’t really pressure you to buy a car and they’re really informative.” 119

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HEART-TOUCHING “After the release of the car, I was on myEXPERIENCES way to Makati, and I was unsure which way to go. I didn’t want to get caught going on a“I was touched when Darryl called the restricted road. So, I asked the security guardmanagers from every department and for assistance on which way to go. He went tointroduced them to me. Even the General the traffic enforcer to check where I can turn.Manager was there to greet me. That was very I‘m very thankful, since I avoided a longer waytouching and I felt like a V.I.P. Also, I was going to Makati.” (Toyota Shaw)very happy with Darryl because he was there “I was ver y happy, since, while waiting forto assist me until I drove my car out of the the servicing to be done, I was able to getdealership.” (Toyota Plaridel) a massage, coffee and ice cream. At least I“We were at the hospital. Our Marketing won’t get bored while waiting. The staff wereProfessional went there to discuss, and help us ver y accommodating and respectful.” (Toyotaaccomplish some of our requirements. Then, Manila Bay)we forgot to submit another requirement, so “Joemar assisted me well. He volunteeredhe went to our house to get it. This for me is to book my appointment for my 1,000what you call ‘the extra mile’.” (Toyota Alabang) km. periodic maintenance, when the time“They have a shuttle service to drop you off to comes. He said it would be better to have anwork, or anywhere you want, while waiting for appointment so that I would be prioritized. Ithe service to be done.” (Toyota Bataan) really appreciated his effor t.” (Toyota Bataan)“It made me happy when the security guard “He volunteered to drive my car for me when itgreeted me. I was amazed, since this is the was released, since I was not familiar yet withfirst time I experienced this. In other service the car features. He drove for me until thecenters, I usually leave my keys to have my car gasoline station. He was very kind & polite.”serviced but they were not as welcoming as (Toyota Plaridel)this guard and the other staff.” (Toyota Tagum) “I always feel at home whenever I go for“My Marketing Professional assisted us well, servicing at Toyota Abad Santos. I am alwaysbut this is part of their job, so I expected him well assisted by Ms. Pao and Sir John.to do this. What I didn’t expect is that he even Sometimes, Ms. Pao prepares coffee for me,fetched us from our house during the release while Sir John keeps me updated on theday of my car.” (Toyota Alabang) status of my car every now and then. He also“I think not all dealers have this initiative: provides recommendations and consults withmy Marketing Professional (MP) left a thank me first before proceeding with the servicing.”you card inside my car, there was even a (Toyota Abad Santos)ribbon. We appreciate that our MP made the “My agent is always ready to assist me, eventransaction very smooth. The car was our after my purchase. My Service Advisor, Sirbir thday gift to our mom.” (Toyota Dagupan) Jayjay, can always answer my questions. I also appreciate it that my car was fixed, when my son accidentally bumped it.” (Toyota Fairview) 121

WAKU-DOKI EXPERIENCE: VIOS CUP ONE MAKE RACE In 2014, Toyota Motor Philippines Corporation (TMP) revived motorsports in the country as it invited the public to experience Waku-Doki, or heart-racing fun, through the launch of the Vios Cup One Make Race.122

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Louis, left, and Miguel Ramirez, right, are sons of the legendary Filipino race driver Pocholo Ramirez. Steeped in the ways of the track from childhood, they are the master race organizers in the country, and are critical in the design and operation of the Vios Cup. Miguel says, “Hands down, the Vios Cup is the best race series I have ever handled in my life. Toyota has gone to great lengths to support it, and made sure it is the best event of its kind.” Louis concurs, “If you’re talking professional, the Vios Cup is, by far, the most professional race series ever held in the country.”124

Allan Uy began racing in 1997, butstopped when there were no good races tojoin. When the Vios Cup started, in 2014, hejoined, right away. “The Vios actually has very goodhandling, it’s a very well-balanced car, andit has really good brakes. It’s all stock, butthe brakes are good. You can drive it at theedge all the time. “I highly recommend beginners to join theVios Cup. You learn a lot more here than inother series. It’s really down to skill, becauseeveryone has the same horsepower.” 125

DEVELOPINGTEAM MEMBERS “In TMP, we consider our Team Members as our greatest assets. This is why we always give back by investing in developing their full potential, while maintaining an environment of mutual trust, understanding and respect.” DR. DAVID GO Senior Executive Vice President Toyota Motor Philippines Corporation President Toyota Motor Philippines Foundation Toyota Motor Philippines School of Technology126

“I like the fact that I am one of the reasons why the flow ofproduction line is going smoothly as it is a part of my responsibilityin my work to safely transport Team Members from and totheir place of work. I feel accomplished whenever I completedispatching a shuttle, free from problems and complications.”MR. EDUARDO DELA PEÑATransportation Services AdministratorGeneral Administration Division Eduardo or Egay is a Loyalty Awardee who completes 30 yearswith TMP this year (2018). “What drives me to keep going are the great people around me,those who motivate me, challenge me, and also those who need me, inthis section where I belong. “I am most motivated when I see those who need something fromme, I give it my all to prove that they came to the right person for help.”MR. JAMIL CABARRUBIASTeam LeaderManufacturing Division Jamil has worked at TMP for ten years. He is a member of MaterialHandling operations. “I’ve been working in Purchasing Division for almost 20 yearsnow. What drives me to stay in Toyota is the nature of my work,its people, and how Toyota takes care of its workforce. Everyday, we encounter new challenges in our operation. There aremany targets that need to be achieved and we have to ensurethat the whole local supply chain is running smoothly in order toprevent disruption in TMP’s operation.”MR. MICHAEL ANGELO ANTONIOVice PresidentPurchasing Division Mike currently handles both Purchasing Planning and LocalParts operations. 127

L ABORMANAGEMENTCOUNCIL Industrial peace can only come from aharmonious relationship among concernedparties. Through the Labor Management Council,TMP has cultivated trust and respect, allowingissues to be resolved immediately.128

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OPENC O MM UNI C AT I O N As a company of around two thousand employees,establishing common understanding is very crucial.This is why open communication is of paramountimportance in leadership. Various communicationvenues are employed to ensure that all Team Membersknow vital information and issues in the company. 131

TEAM MEMBERRECOGNITION A mindset of excellence and loyalservice are valued traits in Toyota. TeamMembers who demonstrate these aregiven due distinction through TMP’s variousrecognition programs.132

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SUMMER OUTING,FAMILY DAYWORK-LIFE BALANCE The Summer Outing brings team members together outside ofwork, in a fun, social setting, with friendly competitions. Family Day is when team members bring their whole families, inthis case, to the nearby Enchanted Kingdon theme park, for a dayof fun in the sun.134



C E L E B R AT I O N SWORK HARD - PLAY EASY TMP celebrates appropriate occasions with social events, like BirthdayLuncheons, for team members celebrating their birthdays that month(including the President), TMP’s company anniversary, and Christmas. The Christmas Party is a wild celebration, involving wacky performances byteam members, who give it their all to showcase their talents (or lack thereof).136

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TOYOTAACTIVITY CENTER Health is important. TMP has built a huge sportsfacility, where team members can play team sports,such as basketball, volleyball, tennis, badminton, andother sports. Workout facilities are also provided. It islike a free gym membership, although few gyms offerthis wide range of facilities. The response has been enthusiastic, and theActivity Center gets full right after work hours. Thishelps promote a healthy camaraderie, as well.

COMMONINTERESTS Team members come from verydiverse social, geographical and expertisebackgrounds. However, there are manycommon interests, and TMP encouragesteam members to associate with each otherto pursue these activities, including, music,mountaineering, travelling, biking, and running.

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VOLUNTEERISM Giving back has become a culture among Team Members. When the opportunity calls for it, TMP employees and other affiliates and partners come together to render service to other people.142

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C O RP O R AT ESOCIAL RESPONSIBILIT YTOYOTA MOTOR PHILIPPINESSCHOOL OF TECHNOLOGY Toyota Motor Philippines School of Technology or TMP Tech started operationsin September 2013. The school believes in the capabilities of Filipino workers who have long beensought after as skilled talents throughout the globe. It recognizes Filipinos as quicklearners with good communication skills, technical aptitude, and a positive workingattitude. In doing so, Toyota will help empower the Filipino people, giving them ashot at careers that will not only lead to sustainable livelihood, but will also bringout the very best of their abilities.144



ACQUIRING QUALIT Y EDUCATION LEADING TO GAINFUL EMPLOYMENT TMP provides opportunities for the Filipino youth to acquire quality education not only through its technical school, TMP Tech. Scholarships through TMP Foundation enables more students to finish a course in automotive technology and later on become employed in Toyota dealerships nationwide. ROMMEL PAJARITO is a resident of the Toyota – City of Santa Rosa – Gawad Kalinga Village who passed the exam and screening for GT Foundation Scholarship at TMP Tech. He successfully finished the 2-year Toyota General Job Automotive Servicing Course in 2016, and then applied as a Toyota Technician at the Toyota Santa Rosa City dealership. After completing his probationary period, he has been recently regularized, having demonstrated the knowledge, skills and attitude of a Toyota professional.146

“I dream of becoming part of Lexus’ or TMP’s Top Management, someday. I want to prove to my traditional Chinese family that I can succeed differently, with my own corporate path.” MR. ADRIAN DY TMP Tech Alumnus Lexus Manila, Inc. Warranty Specialist NATH ALOYAN is from Bantayan Island,near Cebu. He graduated from the Don BoscoTechnical Institute (DBTI), and won a place as atrainee at Toyota Pasong Tamo (TPT). “At Toyota, you will never get tired ofworking, because the work is never the same,it is always changing, there is always a newchallenge, something new to learn.” JOHN KLEIN NAVARRO is from Laguna.He likewise graduated from DBTI’s tech-vocprogram and is now with TPT. “The program was a tremendousopportunity for me, because I could not affordthe tuition at DBTI. I learned so much, andnow I am applying what I know here at Toyota.Everything they taught us at DBTI is relevanthere. It is putting our theory into action. “My advice is, you must love your profession.If your heart is not in it, and you’re just doing itfor money, you will never succeed.” Nath and John Klein were both scholarsof TMP Foundation at DBTI.

TOYOTA ADOPTEDSCHOOL ATSANTA ROSA CIT Y Toyota continues to take care of its adoptedschool, Pulong Sta. Cruz Elementary School (PSCES),in Santa Rosa, Laguna, through the various programsimplemented by TMP Foundation such as assistancein the repair and construction of school facilities,promotion of aptitude and skills development ofstudents and school personnel, sponsorship of healthservices to faculty and staff, and conduct of seminarson health, nutrition, and environmental awareness. CORAZON ALANO is a retired teacher who served for 29 years at PSCES. In 2015, she was diagnosed with breast cancer after undergoing TMP Foundation’s sponsored mammogram service. Having been detected at an early stage, Alano took necessary treatments and is now on her way to full recovery with less worries in her retirement.