MAY Newsletter

india @ 10NEWSLETTERHi Team, production and storage capacity and plan to relocate before end of the calendar year.We broke many records in the last month of the year. VOLUME 6, ISSUE 9, APRIL 2018 As notified earlier we will now be closing Sales every month on the penultimate working day fromOur Sales crossed the 10 million mark in April with May 2018 and only Sales that reflects in Score as18% Sales growth for the Country. Chem-Aqua was invoiced and shipped will be taken into Sales ofthe fastest growing division with 111% growth in the the month.month. Life Sciences had 69% growth in FY18 andbecame the fastest growing division of the year.Congratulations to Thulasiraman, Pratap and theirteams.Zafir secured the USD 106,000 Water Treatment Walter Levy, Co President and owner of NCHcontract from Shangri la Maldives, Kulothungan had Corporation, Dong Eun, President, NCH Asia willhis personal best month with sales of INR 1,135,500 be joining us at our FY19 Kickoff meeting and 10thand 6 associates qualified for the Malaysia trip. Hearty anniversary celebrations in India in June. With theCongratulations to each one of them! new novelty policy and more sales support initiatives to come, am sure you will be excitedWe closed the year 1 day in advance coolly and I about your business in the new fiscal year.thank you all for the hard work and notably special Looking forward to see you and wishing you anthanks to Operations, Finance and Service teams who exhilarating FY19 !are our backbones and unsung heroes. We havestarted looking for our new plant cum office in Chennai Cheers!to support our business growth with enhanced

NCH INDIANEWSLETTER Wastewater Life SciencesSALES UPDATE Lubricants Maintenance Sales by Specialty for April’ 18 Chemaqua 1% Wastewater 12% Life Sciences Lubricants 10% Maintenance 42% Chemaqua 35% FY18 YTD Sales by Specialty 2% 11% 31% 11% 45%TOP 5 SELLING PRODUCTS OF NCH INDIA SHIN SHINY SIDE, 7.1% Y DUO POWER, 6.1%DUO POWER FREE FLOW PROBIOTIC LF 88, 5.9%EVERBRITE PLUS BL EVERBRITE PLUS BL, 5.5%BREX BREX, 4.4%

NCH INDIANEWSLETTERPenning Thoughts by Thulasiraman Mohan Hi all, We all are again recharged and rebooted for FY19 show and before stepping into that, I would like to thank all my NCH Colleagues for making FY18 better in terms of support & backing up the team. I believe FY19 will be as more successful with our resilient Sales team and GOS practiced throughout the years. NCH India is gearing up for its 10th Anniversary celebration and I feel glad to be a part of this organization. FY18 saw more milestones with new sales records and explored new opportunities. Chem-Aqua expanded its focus on below areas to augment its growth in FY18. Corporate accounts aquaDART Controller Complete Water Treatment Program – O&M CORPORATE ACCOUNTS Chem-Aqua team supported Corporate Account Program by understanding and working closely with CAM team. This year saw business expansion to countries like Sri Lanka, Maldives, Oman & Qatar. FY18 also witnessed Chem-Aqua team travelling outside India to support Corporate program on aquaDart and Start up Program. Chem-Aqua team successfully completed installation of aquaDART Controller in Muscat under the guidance of Long Chang Li & Advantage Controllers team (US). We have also initiated “GO LIVE” for aquaDART Controllers in India – Shangri- La, Bengaluru & Hyatt Regency, Delhi. This helps Customer to see the Ontime Real Functioning & Monitoring of Cooling System by operating the controllers in static condition.

NCH INDIANEWSLETTER ➢ State of The Art Automation System for monitoring and controlling cooling water treatment programs ➢ Uses Direct Analysis Response Technology (DART) to continuously monitor and adjust the water treatment program based on changing system demands ➢ Improves program results and reduces operating costs TOTAL WATER TREATMENT SUPPORT – O&M Comprehensive Water Treatment program gave Chem-Aqua an edge over competitors and now our offering includes RO, WTP & STP with chemicals & manpower and available as a Customized Delivery Program for Corporate clients to suit their requirement. 1. Shangri-La, Maldives – USD 106,000 for Cooling, Boiling, Closed loop, RO & WTP 2. Holiday Inn, Delhi – USD 33,000 for Cooling, Boiling, Closed loop, Swimming pool & WTP Shangri-La, Maldives account supported by 5 New Products for RO Plant & WTP Treatment. This year also saw us signing one of the biggest contracts with value at USD33,000 per annum from Holiday Inn, Delhi. This Total Water Treatment model also largely helps not only to compete with others but also to increase our revenue by additional sales apart from our major hold on CORE business. Below are the areas presently we are able to support on Shangri-La Maldives & Holiday Inn account. 1. Swimming Pool 2. ETP & STP 3. Domestic water Treatment 4. RO Antiscalant & Membrane Cleaners I wish you all the best for FY19.

Walter's Letter + QB =Dear Friend,This is the final letter in the series “in pursuit of happiness.”When my daughter, Sophie, was in high school, she would do her homework whilelistening to music. On numerous occasions I explained that it is hard to concentrate onyour homework when you are listening to music, until I finally gave up. Now, Iunderstand she was reframing a chore that she did not enjoy, homework, and turning itinto something that was more enjoyable: homework with music.You are working for a great company, with great products that give your QB’scompanies great return on investments. You are here because you have the skills thatwill make you successful in this business. At the same time there are parts of thisbusiness, like every business, you know are necessary but are not enjoyable.Sean, Alicia and Wilson, featured in the past three letters, have found sustainablesuccess by reframing the chore of opening new accounts into a happy process theyenjoy.What makes you really happy will be different from other people. The journey in findingyour happiness while performing difficult chores is a journey well worth taking. Thisvoyage will bring you increased income, success and sustainable happiness.Have a great journey finding it. When you find it, you will know it, and we wouldappreciate your sharing it with us. Walter Levy

SALES CHAMPIONS CIJITH PALOROL MAINTENANCE, Hyderabad COUNTRY TOPPER Rs. 1,702,530 ESTABLISHED ASSOCIATE TOPPERINTERMEDIATE ASSOCIATE TOPPER R. KULOTHUNGAN LIFE SCIENCES, Coimbatore Rs. 891,813 DURGESH TIWARI CHEM-AQUA, Delhi Rs. 574,352NEW ASSOCIATE TOPPER SOURABH S BANSOD MAINTENANCE, Nagpur Rs. 202,446 NEW ACCOUNT TOPPEROPENED “4” NEW ACCOUNTS OPENED “4” NEW ACCOUNTS R. MAHENDRAN ARAVINDRAJ R MAINTENANCE, Coimbatore LUBRICANTS, Coimbatore

AWARDS & RECOGNITIONOF THE MONTH 20 18 Shangri La Maldives, Water Treatment QUALIFIED MANAGER Chemical contract for USD 106,000 by Zafir Hassen, Sri LankaM AL AY S I ACALLING QUALIFIED ASSOCIATES PRITHIVIRAJ M HIMANSHU GUPTACHEM-AQUA, Chennai MAINTENANCE, Pune Thulasiraman KM Chem-Aqua- National Sales Manager DURGESH TIWARI R. KULOTHUNGANCHEM-AQUA, Delhi LIFE SCIENCES, Coimbatore NAVEEN KUMAR G CHEM-AQUA, Bengaluru

NCH BIRTHDAY’SPUNITHASRI D R. MAHENDRAN SRINIVAS SHENOY 1st May 2nd May 4th MayCIJITH P RAHUL KUMAR AVSN SARMA6th May 10th May 15th May M.S.SIVAKUMAR GANESH T 22nd May 26th May

SOOT-A W A Y: H eavy duty sm okehouse cleanerOVERVIEW - SKINTIGHT RED – DRYING OVEN Customer JG Summit Petrochemicals Inc. Country Date Philippines Person in Engr. Arthur Salas / charge Cirilo LumangtadApplication Product February 23, 2018 Result Cleaning of Rotating bowl, separator plate, and CPI of Lube Separator Machine SOOT-AWAY “SOOT-AWAY is potent enough to remove even burned-on carbon and grease deposits.” It easily cleaned the separator plate of a Lube separator machine in just 30 minutes versus 3 days using the previous product and cleaning procedure.Key edge/ Key SOOT- AWAY cuts through grease, creosote, carbon, grime,strategy and dirt for thorough cleaning.

DETAILSSOOT-AWAYHEAVY DUTY SM OKEHOUSE CLEANER Application1. Challenge■ Remove the burnt-on lube oil in the lube separator plate without scratching the surface of the plate.■ Speed up the process of cleaning which usually took them 3 days (72 hours) of soaking.■ Ensure that the product to be used is biodegradable and safe to use.2. Solution■ Use a cleaner with strong cleaning power that will cuts through grease and carbon deposits.■ Used a potent enough cleaner that can remove burnt-on lube oil, and carbon deposits.■ Use a product with NSF approval.3. Outcome■ An incredible 14400% improvement in time consumption in the process of cleaning. From 3 days to 30 minutes ONLY.■ Great savings on time, effort and money.■ More efficient and effective way of cleaning. SOOT- AWAY has an NSF certificationBEFORE AFTER 10 MINUTES AFTER 30 MINUTES■ “The Lube separator plate are fully covered ■ “The Lube separator plate are fully clean after 30 minutes of soaking and minor of burned-on lube, grease and carbon scrubbing. Not only did it speed up the process, but it cleaned deposits which usually took 3 days ( 72 hours ) effectively without scratching the plate of soaking and scraping to clean the surface.” surface.\"