BUSINESS CONSULTING AT SOPRA STERIAFROM STRATEGY TO ACTIONDelivering Transformation. Together.
2 Delivering Transformation. Together. © Sopra Steria Consulting
FROM STRATEGY TO ACTION „ Results drive success. Based on deep „understanding of industry processes and business models, our consultants analyse and transform your business – to achieve the preferred practice. URS M. KRÄMER, CEO, Sopra Steria Consulting3 Delivering Transformation. Together. © Sopra Steria Consulting
4 Delivering Transformation. Together. © Sopra Steria Consulting
SOPRA STERIA GROUPEmpowered by business and technology expertise5 Delivering Transformation. Together. © Sopra Steria Consulting
SOPRA STERIA GROUPA EUROPEAN LEADER IN DIGITAL TRANSFORMATION €€ 3.6bn38,000 OFFSHORE 6,500 20+ © Sopra Steria Consulting6 Delivering Transformation. Together.
SOPRA STERIA GROUPSOUND PRESENCE IN GERMANY, AUSTRIA, SWITZERLAND WILHELMSHAVEN HAMBURG € BERLIN € 300 m REVENUE COLOGNE LEIPZIG EMPLOYEES FRANKFURT >2,100 STUTTGART SCHROBENHAUSEN OFFICES MUNICH VIENNA 15 BASLE ZURICH7 Delivering Transformation. Together. LAUSANNE BERN GENEVA © Sopra Steria Consulting
SOPRA STERIA GROUP ALL Text optimierenSTRONG VERTICAL FOOTPRINTBANKING INSURANCE PUBLIC SERVICES• Top 3 in project services by • > 500 customers • Prime partner of the revenue* Federal Government for • ~ 70 % market share in business and management • > 550 consultants with Solvency II solutions consulting more than 3,000 years of banking experience • Market leader in regulatory • > 50 years experience reporting to BaFin & FMA • > 50 years in the German • Support of the major banking sector • ~ 40 % market share for German project „eAkte“ asset • > 700 projects per year management solutions • Our solutions are the core of Europe’s public security• Long‐term tier 1 customer • Best Consultants 2016 ‐ Schengen SIS relationships in all according to brand eins ‐ command & control segments of the German ‐ investigation system banking sector ‐ biometric recognition • Best Consultants 2016 • Best Consultants 2016 according to brand eins according to brand eins8 Delivering Transformation. Together. © Sopra Steria Consulting
SOPRA STERIA GROUP ALL Text optimierenSTRONG VERTICAL FOOTPRINTTELCO UTILITIES MANUFACTURING AEROSPACE & AUTOMOTIVE• > 30 years experience • 25 years experience • > 2,500 avionic • Preferred partner of • > 25 years experience in specialists worldwide • Leading software ERP implementation global Telco operators solutions for the gas • Tier 1 partner of the • 2,800 experts in 18 industry with > 35 clients • > 150 experts in Industry main European avionic in Europe 4.0, cloud and security stakeholders for more service centres across than 15 years Europe • Market leader in whole • > 300 projects per year sale market • > 300 aeronautic specialists in Germany • > 80% market share in the German transmission system operator market (TSO) • SAP® Recognized Expertise • Cloud & SaaS specialist for utilities processes9 Delivering Transformation. Together. © Sopra Steria Consulting
SOPRA STERIA GROUPOUR MISSION WE A leading management and ARE technology consultancy in Germany An industry insider – our specialists and industry experts provide excellent consultancy based on their professional competence A services provider on eye level – the cooperation with us is characterised by appreciation, collegiality and trust10 Delivering Transformation. Together. © Sopra Steria Consulting
SOPRA STERIA GROUPYOUR BENEFITS WE Longstanding collaboration, PROMISE local proximity and best practices Excellent products and individual solutions which we apply to our projects Entrepreneurial vision and sustainability – today we develop strategies for tomorrow11 Delivering Transformation. Together. © Sopra Steria Consulting
SOPRA STERIA GROUPEND-TO-END SERVICE PORTFOLIOCombining high quality and performance services, added‐value and innovation, we enable our clients to make the best use of information technology.BUSINESS TRANSFORMATION SERVICESTRANSFORMATION SERVICES OPERATION SERVICES Software Application Managed Infra‐ Business structure Process Business IT Systems Develop‐ Manage‐ Testing Manage‐ Services mentConsulting Consulting Integration ment ment Services ONSHORE NEARSHORE OFFSHORE12 Delivering Transformation. Together. © Sopra Steria Consulting
SOPRA STERIA BUSINESS CONSULTINGFrom Strategy to Action13 Delivering Transformation. Together. © Sopra Steria Consulting
SOPRA STERIA BUSINESS CONSULTINGOUR MISSION WE Companies and public sector DO institutions are facing a challenging ecosphere through technological advances, cost pressure, changed consumer behaviour, disruptive competitors as well as evolving political, social and legal requirements. Sopra Steria Business Consulting supports clients to establish efficient and effective operating models, sustainable growth, realise economic performance, manage risks, ensure compliance and governance to become a competitive digital leader.14 Delivering Transformation. Together. © Sopra Steria Consulting
SOPRA STERIA BUSINESS CONSULTINGOUR MISSION WE Our Consultants transform strategy ACT into action by analysing and improving business models and supporting IT strategies. They ensure alignment and security; define transformation programs, which they conceptualise, steer and enable through program and change management. With their deep knowledge of current and future business and technology trends, industry underlying conditions combined with strong leadership and communication skills, they are the linkage between Business and Information Technology.15 Delivering Transformation. Together. © Sopra Steria Consulting
SOPRA STERIA BUSINESS CONSULTINGSERVICE DELIVERY APPROACHEnd to end consulting approach from business to IT alignment ensuring readiness for realisation: Analysis phase to evaluate and activate your organisation, processes & technologies as well as the development of new business concepts and transformation phase to realise strategies and concepts seamlessly.APPROACH Analysis Transformation Service Initiate Evaluate Activate ImplementPortfolio Objective Assessment Decision Project Audit Efficiency & Profitability Maturity Prepare Objectives Quality & Compliance Benchmarking Present Success Metrics Innovation & Sustainability Best Practice Commit Quality Assurance Scope Initiatives Design Business Expertise Services & Products Activities Concept Public Organization & People Roadmap Project Plan Banking Processes & Technologies Prototyping Success Metrics Insurance Partner & Vendors Business Case Change‐Mgmt. Industries Focus Potentials Concept Realization Governance16 Delivering Transformation. Together. © Sopra Steria Consulting
SOPRA STERIA BUSINESS CONSULTINGSERVICE DELIVERY ORGANISATION Client Sopra Steria Consulting Offers project budget Steering Board Approves delivery of consulting services Ensures agreed project conditions Sponsor Senior Manager Responsible for client relationship Informs about moving targets Ensures quality of projects Coaches Managers Provides necessary documents Interconnects Managers to Opportunities Offers facilities and infrastructure Ensures availability of staff and contacts Project Management Informs about change requirements Project Manager Manager Responsible for entire project Ensures availability for project Ensures communication with stakeholders Provides working time and performance Coaches Consultants Offers required information Acquires projects Drives project progress from business side Project Team Responsible for subproject Consult as Subject Matter Experts Staff Consultants Execute project activities Identify opportunities17 Delivering Transformation. Together. © Sopra Steria Consulting
SOPRA STERIA BUSINESS CONSULTINGSERVICE FIELDS OF ACTIONBUSINESS EXCELLENCE Digital TECHNOLOGY MANAGEMENT Transformation Digital & Business Strategy TRANSFORMATION MANAGEMENT IT Governance Target Operating Model IT Service Management Business Model Analysis & Feasibility Study and Demand Management Efficiency Calc. Sourcing & Partner Mgmt. Process Management IT Security Customer Management Change Management Project Portfolio Mgmt. HUMAN RESOURCES FINANCE, RISK & COMPLIANCE Program & Project Skill Management € Management HR Capacity Calculation Project Audits Employee Surveys Planning & Consolidation Business Data Analytics Business and Internal Control Systems Service Model Compliance Strategy18 Delivering Transformation. Together. © Sopra Steria Consulting
SOPRA STERIA BUSINESS CONSULTINGORGANIZATIONAL BEST FIT SERVICESWe provide End2End Business Consulting Services for your organization: Business ConsultingStrategy Operations Technology Risk FinanceDigital Strategy & Business Model Technology Internal Control Planning & Target Operation Analysis & Process Management Systems Consolidation Model Management Business Data Analytics Transformation & Customer & HR IT Security Compliance Change Strategy Management Management StrategyTransformation & Change Strategy Transformation & Change Management 19 Delivering Transformation. Together. © Sopra Steria Consulting
SOPRA STERIA BUSINESS CONSULTINGSERVICES FOR STRATEGY Our services for the CEO organization are covering Digital Strategy & Target Operation Model as well as Transformation & Change Strategy: Strategy Digital Strategy & Transformation & Target Operation Change Strategy Model Strategy Digital Strategy Transformation Change Development Development Strategy Strategy (ID) (PU) (ID) (ID)Target Feasibility Digital Excellence Digital Excellence Fast Track Operating Model Study Program (ID)(PU) (PU) (ID)Efficiency Business Case Calculation Calculation (ID) (PU)20 Delivering Transformation. Together. © Sopra Steria Consulting
SOPRA STERIA BUSINESS CONSULTINGSERVICES FOR OPERATIONS Our services for the COO organization are covering Business Model Analysis & Process Management as well as Customer & HR Management: . Operations Business Model Customer & HR Transformation & Analysis & Process Management Change Management ManagementBusiness Process Quality Customer Skill‐ Change Projekt Portfolio Management Management Management Management Management Management (PU, ID, IN) (ID) (BA) (PU) (PU,ID) (PU, ID)Revenue Cash HR Capacity Beratungs‐ Program & Project Requirements Technologie Management Engineering Assurance Recovery Calculation (PU) (IN) (PU)(ID) (ID) (PU) Cash Workflow Omnichannel Integrations‐ Enterprise Management Recovery M a n agement Architektur Transformation (ID) (ID) (IN) (IN) (BA)21 Delivering Transformation. Together. © Sopra Steria Consulting
SOPRA STERIA BUSINESS CONSULTINGSERVICES FOR TECHNOLOGY Our services for the CIO organization are covering Technology Management as well as IT Security Management: Technology Technology IT Security Transformation & Management Management Change ManagementIT Organisation IT Information IT Security Change Projekt Portfolio Assessment (ID) Modernisierung S e c u r i t y M g m t . M a n a g e m e n t M anagement Management (IN) (BA) (PU) (PU,ID) (PU, ID)IT Service Sourcing & Partner Business Continuity Fraud Program & Project Requirements Management Management Management Engineering Management Management (IN) (PU) (ID) (PU)(PU) (ID, IN, PU)IT Systems Selection Output Integrations‐ Enterprise (PU) Management (IN) Architektur Transformation (IN) (BA)22 Delivering Transformation. Together. Ggf. zu Reporting? © Sopra Steria Consulting
SOPRA STERIA BUSINESS CONSULTINGSERVICES FOR RISK Our services for the CSO organization are covering Internal Control Systems as well Compliance Strategy: RiskInternal Control Compliance Transformation & Systems Strategy Change ManagementCompliance MA Risk & overall Banking Compliance Public Compliance Change Projekt Portfolio Framework bank controlling Consulting Consulting (BA) (PU) Management Management (BA) (BA) (PU,ID) (PU, ID) IT Governance & Risk IFRS & US GAAP Program & Project RequirementsGovernance Management Consulting Management Engineering (PU) (ID) (PU) (PU) (PU)Continuous Controls ICS Harmonization Integrations‐ Enterprise Monitoring & Optimization (ID) (ID) Architektur Transformation (IN) (BA)23 Delivering Transformation. Together. © Sopra Steria Consulting
SOPRA STERIA BUSINESS CONSULTINGSERVICES FOR FINANCE Our services for the CFO organization are covering Planning & Consolidation as well as Business Data Analytics: Finance Planning & Business Data Transformation & Consolidation Analytics Change ManagementFinance Function Financial Reporting Reporting Change Projekt Portfolio Transformation Consolidation Transformation Assessment Management Management (PU) (ID) (PU) (ID) (PU,ID) (PU, ID)Financial Planning & Management Reporting Program & Project Requirements Forecasting Dashboards Factory Management Engineering (ID) (ID) (ID) (PU) (PU) Self‐Service Mobile Reporting Integrations‐ Enterprise Reporting (ID) Architektur Transformation (ID) (IN) (BA)24 Delivering Transformation. Together. © Sopra Steria Consulting
SELECTED CREDENTIALSProven Success25 Delivering Transformation. Together. © Sopra Steria Consulting
SOPRA STERIA BUSINESS CONSULTING ALL BeschreibungPROVEN SUCCESS IN BANKINGFurther relevant credentials and contact persons are available upon request. Post merger Margin and efficiency Analysis of operating Textintegration and improvements by model, HR capacity realignment of identification and closure of revenue calculation, and corporate IT leakages deduction of operational measuresTeam 12 consultants Team 4 consultants Team 7 consultants Team 7 consultantsDuration 36 months Duration 6 months Duration 12 months Duration 12 months26 Delivering Transformation. Together. © Sopra Steria Consulting
SELECTED CREDENTIALS ALL BeschreibungPROVEN SUCCESS IN PUBLIC SERVICESFurther relevant credentials and contact persons are available upon request. Extraction of RBS Integration and Integration and Integration of the Benelux from the RBS reorientation of GE reorientation of RBS Compliance and AML Group money bank Germany departmentsTeam XX consultants Team XX consultants Team XX consultants Team XX consultantsDuration 9 months Duration 17 months Duration 17 months Duration 12 months27 Delivering Transformation. Together. © Sopra Steria Consulting
SELECTED CREDENTIALS ALL BeschreibungPROVEN SUCCESS IN INSURANCEFurther relevant credentials and contact persons are available upon request. Integration of Integration of the Integration of Migration of the SAP Compliance Compliance Deutsche Schiffsbank Finance systems departments (Sal. (Dresdner Bank) Oppenheim) departments (Berliner in Commerzbank Bank)Team XX consultants Team XX consultants Team XX consultants Team XX consultantsDuration 12 months Duration 12 months Duration 5 months Duration 26 months28 Delivering Transformation. Together. © Sopra Steria Consulting
SELECTED CREDENTIALS ALL BeschreibungPROVEN SUCCESS IN INDUSTRIESFurther relevant credentials and contact persons are available upon request.Migration of the SAP Restructuring of Convergence of two Integration of HR systems (Dresdner WestLB AG information systems Commerz Real retail banking (Crédit Automobilienleasing Bank) du Nord)Team XX consultants Team XX consultants Team XX consultants Team XX consultantsDuration 20 months Duration XX months Duration XX months Duration 19 months29 Delivering Transformation. Together. © Sopra Steria Consulting
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YOUR CONTACTSKnowledge, experiences and skills31 Delivering Transformation. Together. © Sopra Steria Consulting
CV EXAMPLE PUBLICMICHAEL BRONS - BUSINESS CONSULTING PUBLIC SERVICES Michael Brons Persönliche Referenzen Director Bundesanstalt für Immobilienaufgaben | Strukturanalyse Public Services Analyse des operativen Modells der BImA (Aufbau‐ und Ablauforganisation, IT‐Organisation, Schnittstellen) und Dipl.‐Volkswirt Entwicklung einer Roadmap für Optimierungsmaßnahmen Land NRW| E‐Government‐Strategie Business Unit Director Identifizierung von politischen Globalzielen und Leiter Business Consulting organisatorischen Rahmenbedingungen, Ableitung von Public Services Handlungsfeldern und strategischen Zielen, Skizzierung von verbundenen Einzelmaßnahmen in einer RoadmapMichael Brons, Jahrgang 1973, verfügt über langjährige Programm‐Manager Rahmenvertrag Organisations‐ und Erfahrung als Projektleiter und Projektverantwortlicher in Prozessberatung Bund 2014 ‐ 2017 | Koordination und Management‐ und Organisationsberatungsprojekten auf Disposition von Beratungsaufträgen aus allen Ressorts der Bundes‐ und Landesebene. Er leitet bei Sopra Steria Bundesverwaltung sowie Verhandlung und Abstimmung von Deutschland das Business Consulting für die öffentliche Beratungsleistungen mit den Bedarfsträgern Verwaltung. Fachliche SchwerpunkteSeine fachlichen Schwerpunkte umfassen nebenklassischer Transformations‐ und Organisationsberatung Strategieentwicklung vor allem die Optimierung des IT‐Managements. AufgabenkritikNach Abschluss seines Studiums der Volkswirtschafts‐lehre war Michael Brons zunächst mehrere Jahre für Personalbedarfsermittlung andere internationale Beratungshäuser mit Kunden‐schwerpunkt Public Sector tätig, bevor er 2008 zu Sopra IT‐OrganisationSteria Consulting wechselte.32 Delivering Transformation. Together. © Sopra Steria Consulting
CV CHRISTIAN DÄHNECHRISTIAN DÄHNE - BUSINESS CONSULTING BANKING Christian Daähne Persönliche Referenzen Senior Manager Deutsche Privatbank | Sourcing Banking Outsourcing diverser Funktionsbereiche: Zahlungsverkehr, Wertpapiergeschäft, Facility Management Dipl.‐Volkswirt Deutsche Privatbank | Restrukturierung Restrukturierung und Sanierung einer deutschen Privatbank Business Unit Manager Deutsche Großbank | Strategieentwicklung Leiter Transformation Management Strategieentwicklung für das Integrationsmanagement und für Banking das Kundenbindungsmanagement einer deutsche Großbank Spanische Großbank | Post Merger IntegrationChristian Dähne, Jahrgang 1971, verfügt über langjährige Begleitung der Integration mehrerer Landesgesellschaften zweier Erfahrung als Projektleiter und Projektverantwortlicher in internationaler Großbanken in eine spanische GroßbankManagement‐ und Organisationsberatungsprojekten im Amerikanische Investmentbank | Post Merger IntegrationFinanzdienstleistungssektor. Er leitet bei Sopra Steria Koordination eines Zukaufs eines Universalbankportfolios für eine Deutschland das Transformation Management für den amerikanische Investmentbank Sektor Banking. Fachliche SchwerpunkteSeine fachlichen Schwerpunkte umfassen nebenklassischer Organisationsberatung vor allem die Transformation ManagementDurchführung von Post Merger Integrationen,Restrukturierungen und Sourcing Initiativen. Post Merger IntegrationNach Abschluss seines Studiums der Volkswirtschafts‐ Organisationsberatunglehre war Christian Dähne durchgehend in der Change ManagementManagement Beratung fürFinanzdienstleistungsunternehmen tätig. Seit 2006arbeitet er für Sopra Steria Consulting.33 Delivering Transformation. Together. © Sopra Steria Consulting
CV EXAMPLE INSURANCESVEN W. BROSE - BUSINESS CONSULTING INSURANCE Sven W. Brose Persönliche Referenzen (Auszug) Manager Der Bundesbeauftragte für die Stasi Unterlagen | Prozessoptimierung, IT‐Analyse Dipl.‐Wirt.‐Ing. Analyse des BStU (Aufbau‐ und Ablauforganisation, IT‐ Organisation, Schnittstellen) , Erarbeitung und Umsetzung von Fachinformatiker Optimierungsmaßnahmen Lean Six Sigma Master Black Belt R+V Versicherungen | Anforderungsanalyse Vertriebssystem Fachliche Weiterentwicklung des Vertriebsportals R+V Connect Sven Brose, Jahrgang 1980, verfügt über umfangreiche (Anforderungsanalyse, Fachkonzeption, Roll‐Out)Erfahrungen sowohl in Management‐ und Volkswagen Financial Services| Internes KontrollsystemOrganisationsberatungsprojekten als auch in IT‐ Einführung eines internen Kontrollsystems für das Fragestellungen. Er vertritt bei Sopra Steria Deutschland Aktionsgeschäft (Prozessanalyse und –optimierung, Roll‐Out)das Business Consulting für die Division Insurance VGH Versicherungsgruppe | Vorstudie EndkundenportalSeine fachlichen Schwerpunkte umfassen neben Strategische Konzeption zur Erstellung eines Endkundenportals klassischer Transformations‐ und Organisationsberatung (Anforderungsanalyse, technische Analyse, Soll‐Konzeption, vor allem Prozessoptimierungsfragestellungen mit Umsetzungsplanung) Schwerpunkt Lean Six Sigma im Kontext derDigitalisierung. In diesen Kontexten hat er außerdem Fachliche SchwerpunkteSchulungskonzepte entwickelt und ausgerollt. Management‐ und Organisationsberatung Nach dem Abschluss seines Studiums war Sven Brosebranchenübergreifend für verschiedene Beratungshäuser Prozessoptimierungtätig. Operations Research Digitalisierung34 Delivering Transformation. Together. © Sopra Steria Consulting
CV EXAMPLE PUBLICJULIUS STEINRIEDE- BUSINESS CONSULTING INDUSTRIES Julius Steinriede Persönliche Referenzen Senior Manager Handelsunternehmen| Sourcing Governance Industries Einführung eines Management Systems zur Sicherstellung von Unabhängigkeit, Leistungsfähigkeit, Kosteneffizienz und M.Sc. Inform.‐ Systems, Ing., CISA, PMP Gewährleistung der Betriebssicherheit bei der Beauftragung von Dienstleistern. Business Unit Manager Telekommunikationskonzern | Internes Kontrollsystem Leiter Business Consulting Implementierung eines neuen internen Kontrollsystems (IKS), das Industries leistungsstark und kosteneffizient ist und gleichzeitig eine hohe Transparenz des Financial Reporting Systems schafft bei einem Julius Steinriede, Jahrgang 1978, verfügt über langjährige deutschen Telekommunikationsanbieter.Erfahrung als Projektleiter und Projektverantwortlicher in Energieversorger | Business Model Innovation der Strategie‐ und Management‐Beratung und berät Strategieberatung und anschließende Programmkoordination für Kunden aus den Bereichen Telekommunikation, die Rückerstattung der EEG Umlage durch Modifikation der Energie, Automobil, Aerospace und Handel. Er leitet bei Services und Produkte sowie Umstellung des Geschäftsmodells. Sopra Steria Deutschland das Business Consulting fürIndustrie‐Unternehmen. Fachliche SchwerpunkteSeine fachlichen Schwerpunkte umfassen neben der Digitale‐ und Geschäftsstrategien Beratung zu digitalen und Geschäftsstrategien, Portfolio‐,Program und Projektmanagement sowie Governance, Portfolio, Programm‐ und Projekt‐ManagementRisk und Compliance. Governance, Risk und ComplianceNach Abschluss des Studiums der Wirtschaftsinformatikwar Julius Steinriede zunächst mehrere Jahre für andereinternationale Beratungshäuser mit KundenschwerpunktIndustries tätig, bevor er 20016 zu Sopra SteriaConsulting wechselte.35 Delivering Transformation. Together. © Sopra Steria Consulting
EXTENDED SUSTAINABILITYAhead through quality and networks37 Delivering Transformation. Together. © Sopra Steria Consulting
EXTENDED SUSTAINABILITYDELIVERING CERTIFIED QUALITYMain Certification Tracks in 25% of our Business Consultants Business Consulting have external certification in BPM (foundation and above) Lean Six Sigma® OMG OCEB® 150 Business Consultants bring in IREB® 200 best practice framework ITIL® certificates for IT Organisation COBIT® and IT Controlling CISA® PMP® Business Consulting projects Prince2® have been delivered in 2016 using certified Project Management Standards 38 Delivering Transformation. Together. © Sopra Steria Consulting
EXTENDED SUSTAINABILITYDELIVERING CERTIFIED QUALITY Sopra Steria Consulting is yearly certified by DQS “Deutsche Gesellschaft zur Zertifizierung von Management- systemen” for our business consulting methodology39 Delivering Transformation. Together. © Sopra Steria Consulting
EXTENDED SUSTAINABILITYENABLING NETWORKS40 Delivering Transformation. Together. © Sopra Steria Consulting
EXTENDED SUSTAINABILITYENABLING NETWORKS41 Delivering Transformation. Together. © Sopra Steria Consulting
42 Delivering Transformation. Together. © Sopra Steria Consulting
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