Mamta Rani Sethi

Mamta Rani Sethi [email protected] E-Commerce and Supply Chain Operations Professional +91-7696760042 Current Address: Hitech City, Hyderabad. PROFESSIONAL SUMMARY linkedin.com/in/sethimamta E-Commerce and Supply Chain Professional recognized for making significant contributions to the coordination and growth of established business & startups. Desired Profiles: Ecommerce Business& Project Management | Digital Marketing Operations | Business Development | Supply Chain Operations (Retail & Ecommerce Logistics Management)  Self-motivated & organized E-Commerce professional with 11+ years’ experience in diverse roles & responsibilities from Packaging, Retail & Textile industries managing Supply Chain Operations, Sales Administration, Business Development, Channel Management, Digital Marketing, Product Development with quick adaptability in fast-paced work environments.  I am ambitious and creative. I thrive on challenges and constantly set goals for myself, so I have something to strive toward. I am a highly organized, a good communicator, and a natural leader when it comes to team projects. I am always enthusiastic and enterprising person having dedicated entrepreneurial work attitude. I am a strategic thinker consistently making significant contributions and multi-tasking to complete multiple competing deliverables in a deadline-driven environment.  Tech & Web Enthusiast having multi-tasking skills with help of Microsoft office & tools, Google products, Web development &digital marketing tools. Learning futuristic technologies like Block chain in Supply Chain Operations, Smart Contracts& Data Analytics. Ecommerce store management with Shopify, Etsy, Amazon FBA and OFM tools for logistics. SKILLS &CORE COMPETENCIES  Process Design & Execution  Order Fulfillment &  Amazon FBA, Shopify, Etsy Logistics Management  Ecommerce Operations  Entrepreneurship attitude  Digital Marketing  Strategy & Operations  Retail Management  Social Media Management  Multi-Channel Marketing  Website Merchandising Planning  Sales Funnel Management  Brand Campaign Stories  Business Development  Project Management  Market Research & Analysis  Supply Chain Operations  Product Development PROFESSIONAL EXPERIENCE HSIL LIMITED – AGI glaspac, Packaging Products Division) -Hyderabad- (Mar 19-Jul 20) Ecommerce Manager - Retail Marketing AGI glaspac is product-packaging division of HSIL Limited manufactures glass containers for b2b industries based at Hyderabad & Bhongir plant. Achievements/Tasks  Established e-commerce for glassware products under brand name 'Greendrop Glassware' as well as for retail business.  Product conceptualization, development & launch in market for retail having product assortment of glass water bottles and containers, Oil/Soap Dispensers. Working on new assortment for sanitizers, and anti-bacterial food storage bottles.  Managing and develop business through all online marketplace like Amazon, Flipkart, Indiamart, eBay and others.  Accomplished successful launch of products and achieving sales of 1400 orders (2-3 tons of glass products per month average).  Achieved 94 percent fill rate of order fulfillment and inventory procurement operations. Managing Delivery OTIF with zero negative feedback.  Successfully created SOP for retail management operations of brand. I have been working on this project from initial stage to current presence, managing digital marketing and promotions through various platforms. Outpost Manufacturing Inc. – E Commerce Operations -LA, USA- (Jun 16- Mar 19) Remote Business Development Manager – Ecommerce Outpost is a small-scale business based at El Monte. In addition, have product assortment from various sources and home based dye sublimated products to sell. Achievements/Tasks  I had worked as remote employee for the position and was managing e-commerce and digital operations.  Managed Ecommerce business for the company and established business on various marketplace Amazon, Etsy, EBay, Shopify, Big Commerce and company website. I had worked with Order fulfillment and logistics management tools like Unicommerce.  I had created digital marketing strategies and content, marketing calendar for all marketplaces.  I was working as content planner for SEO & social media presence for the brand development. I had created SOP to streamline operations & process throughout the calendar. Snapdeal. Com (Jasper Infotech Pvt. Ltd) -Gurugram (Mar 2015 – Jun 2016) Senior Supply Chain Executive Snapdeal is online marketplace in India to run e-commerce business and successfully developed as top Indian unicorn e-commerce platform. Page 1

Achievements/Tasks  I had worked as key account manager for west region vendors/partner/sellers for SD+ model for Snapdeal.  Managed projects and strategic initiatives for business development through SD+ sellers.  Managed west regional vendor management, regional salience with business performance analysis of sellers.  Seller training for SD+ model resolving queries for inventory planning, commercial terms, QC guidelines etc.  Worked with cross-functional teams to make given projects succeed.  Also worked as operational executive for 3PL logistics FCs (partner in Snapdeal logistics) to streamline new regional Facility Centre. INITIAL EXPERIENCE CPM India Sales & Marketing Pvt. Ltd (P&G Salience & Marketing Project) -Delhi (Jul 2012--Mar 2015) Area Sales Manager CPM India Sales & Marketing handles Omni channel marketing projects for all industries and provides work force in market and work on project execution. Achievements/Tasks  Territory Management – (Strategic Execution of Merchandising / Sales promotions) - Managed north territory region & team for 12 Supervisors, & 120+ BTL's responsible for modern trade store outlets for assigned project.  Visual Merchandising - Positioning & branding promotional assets Product Development & Channel Management Compile Regional Salience & MIS reports for circulating information to senior management.  Achieved sales target for an assigned region with developing sales and marketing strategies to drive sales growth by implemented team training programs. Like mystery audits, POP management.  Achieved recognition as ‘Best Employee' in the regional team for making successful Big Day/ Seasonal Promotions & new product launch programs. Metro Cash & Carry India Pvt. Ltd. - Ludhiana (May 2011- Jul 2012) Store Supervisor (Supply Chain) - Ludhiana (Feb 2009- May 2011) Hyper City Retail India Pvt. Ltd. Store Coordinator (Executive Assistant) - Barnala (Feb 2007- Aug 2007) Abhishek Industries Ltd, Trident Group Takshashila Trainee (Batch-II) EDUCATIONAL QUALIFICATIONS PGDBA - Post Graduation Diploma in Business Administration - Operations Management June 2016 Symbiosis Centre of Distance Learning, Pune (SCDL) GPA- A BCA - Bachelors of Computer Applications April 2009 Panjab University 67% 10+2(Senior School) Punjab School Education Board April 2005 Matriculation 63% Punjab School Education Board March 2003 61% TECHNICAL SKILLS& CERTIFICATIONS  Digital Marketing from Oxford Learning Lab Udemy.com  Growth Hacking with Digital Marketing Udemy.com  Google Adwords & Analytics from Google Udemy.com  ClickFunnels & Sales Funnels Strategy 2.0 Udemy.com  The Complete Digital Marketing Course using all social platforms Udemy.com  Blockchain in Supply Chain Management from George Lewy Udemy.com  Fundamentals of Digital Marketing from Google Digital Unlocked Google DU  LinkedIn Certifications 45+, Being LinkedIn Learning member keep learning from industry specialists and completed courses on B2B marketing, Ecommerce Foundations &Tools, Small Business Management & Entrepreneurship, Marketing Plan & Branding, Digital Marketing Operations & SEO Tools, Project & People Management, Personal Development.  I have hands-on experience to use CRM Tools, Ecommerce website tools (Magento, Shopify, Bigcommerce, Wordpress). VOLUNTEER EXPERIENCE Member at Ecommerce Professional Association (ePA) Member Since Dec 2019 The eCommerce Professionals Association (ePA) is a national membership organization that provides ecommerce professionals with a centralized community for networking, education, and career development.ePA offers training, connection and mentorship opportunities on both the national and the local level through workshops, webinars, online certification programs, and our exclusive mentorship program. PERSONAL DETAILS  Marital Status: - Unmarried  Age & DOB:  Permanent Address: - 32 yrs (December, 1987) - Raikot, Ludhiana – Punjab (141109) Page 2