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CarlsonWagonlit

Published by National Corporate Housing, 2018-08-07 16:32:37

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Presented by Daniella Cerulli I Global Account Executive



OUR COVERAGE AND INFLUENCE NATIONAL CORPORATE HOUSING - REMOTE MARKET MAP Largest U.S. Cities by Region (2018)SEATTLE (INCLUDES ALASKA) Seattle, / Portland CHICAGO Chicago / Milwaukee INDIANAPOLIS Indianapolis / Ft WayneMINNEAPOLIS Minneapolis / St. PaulKANSAS CITY MICHIGAN Detroit BOSTON BostonKansas City /Omaha /Lincoln /Wichita NEW YORK NYC / Newark / Jersey CityDENVER (INCLUDES HAWAII) CLEVELAND Cleveland / BuffaloDenver /Aurora / CO Springs / Albuquerque PHILADELPHIA Philadelphia WASHINGTON, D.C. Washington DC / BaltimoreNORTHERN CALIFORNIA RICHMOND RichmondSan Jose / San Francisco / Sacramento HAMPTON ROADS Virginia Beach / NorfolkOakland / Bakersfield COLUMBUS ColombusTULSA Oklahoma City / Tulsa CINCINNATI Cincinnati / Lexington / LouisvilleSOUTHERN CALIFORNIA NORTH CAROLINA Charlotte / Greensboro / Winston-Salem GEORGIA AtlantaLos Angeles / San Diego / Fresno / Long Beach / Anaheim FLORIDA Jacksonville / Miami / Tampa / Orlando / St. PetersburgPHOENIX Phoenix / Las Vegas / Tucson / Mesa / Chandler / Reno NASHVILLE Nashville / MemphisDALLAS Dallas / Austin / Fort Worth / ArlingtonHOUSTON Houston / San Antonio / El Paso / New Orleans / Corpus ChristiWe are everywhere your people need to be.

OUR GLOBAL SCALABILITY Dubai, UAE

OUR LEADERSHIPTOP-NOTCH CUSTOMERSERVICE THATCOMPLIMENTS OUR TOP-QUALITY SERVICESNational's featured quality is our award-winning high-touchcustomer service. Hands down. Every corporate housing providersays this but we have all the awards that prove it! • Corporate Housing Providers Association  2018 Tower of Excellence Company of the Year • 2017 Cartus Platinum Commitment to Excellence Award • Inc. 5000 America’s Fastest-Growing Private Companies, 5 consecutive years, 2013 - 2017 • Highest Net Satisfaction, Corporate Temporary Living Services 2017 Nationwide Relocation Manager’s Survey© by Trippel Survey & Research, LLC© • Great Place to Work® 2016  Best Small and Medium Workplaces List • Fast 50: The Fastest-Growing Private Companies 2016 Denver Business Journal



OUR PEOPLE: The journey begins with with customerservice excellence….When it comes to corporate housing, customer service is king. It is paramount for a quality experience for your employees onthe road and it is the outlier for your company’s ability to be a positive influence in the work-life balance so important to today’sworkforce. We define customer service as the complete assistance that National offer our company clients and our housingguests. These are the contact points between National and your business or your travel employees and interns.… and follows through with an optimal human capital experience. Customer service can be seen as the quality of the time clients are engaged in contact points with National’s team of service experts. But as many HR, recruitment and talent managers know, the human capital experience is a holistic integration of the customer service contact points and the emotional quality of the treatment, service and properties. It is how our clients FEEL before, during and after their stay. Some mobility providers are more tech company than hosts of temporary living with algorithms and third-party fees replacing high-touch in-person (often-times local) contact and streamlined pricing. Being responsive to a business’s needs with creative solutions adds a special level of care that optimizes the business relationship experience. It is what we do and prepare in-between the contact points that define us a leaders in corporate housing human capital experience.



Carlson Wagonlit'sSeamless, PersonalizedIntegrated NationalExperience• 12 month rollout trial period• Custom Mobility Plan and Experience• Complete Training Support - • web-based training • Scheduled videos • Live demonstrations • Recorded webinars • Platform walkthroughs• Assigned resources to Carlson Wagonlit guests• Perfect Move-In Process for guest move-in transition• Single Source Solution® platform for mobility needs



Presented by Daniella Cerulli I Global Account Executive


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