Tales from the Frontliners: Heroic Act Amid the Pandemic - Volume 3

“Nothing can stop the power of a committed and determined people to make a difference in our society.” -John Lewis

Table of Contents Individual Category • Whatever It Takes: A Frontliner with Polio Serving the People during the COVID-19 Pandemic 9 • Taking the Challenge of a Lifetime as a COVID-19 Contact Tracer 11 • A Woman on Fire: The Story of FSupt. Nelfa Cabrera-Lehnert 13 • A Volunteer, a Vendor, and a Person with Disability 15 • Disinfection Force: The Face of Las Piñas’ Cleanliness Drive against COVID-19 16 • Sonny Pasiona: A Story of a Pandemic Hero Working in the Background 18 • “Pasensya na Anak. Frontliner ang Ama Mo” 20 • Dr. Romel Imbuido: Faith and Courage-Driven Leadership amidst the Pandemic 21 • “Salamat po, Tatay Kano!” 23 • When Age is but a Number in Public Service 25 • The Wonder Woman of Camp Aguinaldo 28 • Compassion to Serve Others: The City Veterinarian of Las Piñas 29 • A Youth Leader’s Faith amid the Pandemic 31 • Prioritizing the Health of the People of Caloocan Over Personal Health 32 • KapitAnna lives on 33 • Rising Above the Difficult Times with Doc Jun 35 • Managing a Crisis and Cultivating Leadership Beyond Borders 37 • Battling COVID-19, The Barangay Damayan Style 39 • Genuine Service in a Time of Crisis 41 • Bayani in the Eyes of Many 43 • #AServicewithaSmile 45 • Putting Manila First amidst the COVID-19 Pandemic 47 • Sa QC Kasama ka sa Pag-unlad 50 • Unraveling Exceptional Leader through Tough Times: The Story of Marikina City Mayor 58 • Mayor Rex Gatchalian’s Run for New and Better Normal for Valenzuelanos 61 • A Millenial Mayor’s Approach to Beat COVID-19 66

Table of Contents Group Category • Environment Protection: A Basic Approach to COVID-19 Response 73 • Local Health Workers: San Juan’s Frontline Soldiers against COVID-19 75 • Leading Emergency Response amid the COVID-19 Pandemic 77 • San Juan City’s CDRRMO Braves the COVID-19 Threat 79 • Shelters for the Homeless, Leaving No One Behind 81 • Protecting One Another 83 • Junior Barangay Public Safety Officers 84 • GUYS-AKAP and Their Tender Loving Care for Children and Frontliners 85 • SEARICE: Helping PWDs, Empowering Farmers amid the Pandemic 87 • Empowered SK Officials of Malabon for COVID-19 Response 89 • Public Service in the Time of COVID-19: The Story of Barangay San Joaquin 91 • Rising Up to the Challenge of COVID-19 93 • Selfless Crusade in the Middle of a Pandemic: Sharing and Caring for Former Ka- Brgy Capri 94 • Acts of Solidarity Spread amid the COVID-19 Pandemic 95 • We are Laging Handa 97 • The Quiet Heroes of Barangay Philam 99 • Keeping Barangay Saint Ignatius COVID-free 102 • Trike Pasa-buy Rolls Out for Senior Citizens of Baragay Socorro 104 • Barangay Tagumpay and Its Win against COVID-19 106 • Barangay Talayan Heroes: Frontliners Leading the Fight against COVID-19 108 • To Serve and to Protect: Service in the Time of COVID-19 110 • Malabon Police Goes beyond Peacekeeping during the Pandemic 112 • From Putting Out Fire to Saving People’s Lives: The BFP San Juan’s COVID-19 Response 114 • To Serve and to Protect: The San Juan City Police Station in Action 117

Individual Category

Whatever It Takes: A Frontliner with Polio Serving the People during the COVID-19 Pandemic Contributor: Mr. Rovi Villoria (Office of the City PIO) City of Muntinlupa “It was my dream since I was young to serve the people whatever the cost. Despite my physical condition, I knew that it’s my obligation and responsibility to help my fellow Muntinlupeños.” - Jay Argana Espelata The COVID-19 pandemic is an unprecedented crisis that has challenged all sectors of our society, especially the poor and marginalized. Persons with disabilities (PWD), many of whom have pre-existing conditions, have a hard time coping and dealing with the pandemic’s impact on health, mobility, livelihood, among others. Even so, the crisis has also brought about an increased sense of compassion, humanity, and community among people. This proves true in the story of Jay Argana Espelata, a PWD due to polio, and a frontliner in the fight against COVID-19. Jay has served the Muntinlupa City Health Office for twenty years. With his dedication, he was also chosen as one of the country’s representatives to an international biosafety course in 2019. He has risen to the challenge of the pandemic by leading the city’s swabbing and COVID-19 testing efforts, as the Chief Medical Technologist. He renders ten hours a day conducting swab testing in either the local health center or in the community. Despite his physical challenges and limited mobility, he steps out of the comfort of his family, and faces the risk that comes with the job. On the average, Jay interfaces with around a hundred patients a day in the local swabbing center and in the barangays. 9

Muntinlupa City Health Office Chief Medical Technologist Jay Argana Espelata, a PWD impaired with polio, administers various tests to city residents during the COVID-19 pandemic. For him, it has been public service over physical limitations, and personal matters. In February, his father passed away—at a time when the first cases of COVID-19 were reported in the country, and the city had just been gearing up against its threat. Three months later, when the targeted mass testing initiative of the city which he supervises was at its peak, his mother died too. But with his pivotal role in the city’s efforts to curb the spread of the virus, instead of taking time to grieve over the loss of his parents, he continued with his work. Asked why he continues to report for work despite his condition and personal circumstances, he said that it has been his dream to help the people. “It was my dream since I was young to serve the people whatever the cost. Despite my physical condition, I knew that it’s my obligation and responsibility to help my fellow Muntinlupeños,” Jay said in an interview. He also encourages his fellow PWDs to also rise to the challenge by focusing on what they can do, no matter how small or simple they may be, to be of help to other people and their communities. COVID-19 frontliners are in the thick of the battle, and these daily struggles are made more challenging for PWDs like Jay. Their sacrifices and extraordinary commitment to public service call not only for our appreciation but also our cooperation and support to their mantra: “We go to work for you. Please stay at home for us.” 10

Taking the Challenge of a Lifetime as a COVID-19 Contact Tracer Contributors: LGOO V Jovette F. Genona (DILG Quezon City) and Barangay Nayong Kanluran Secretary Francisco M. Melegrito, Jr. Quezon City Countries around the world have the attributed success of containing to COVID-19 thorough contact tracing efforts. These help identify individuals who may have been exposed to the virus for isolation, quarantine and/or treatment. When the Quezon City Government expanded its contact tracing capabilities, there was a need to hire additional people to augment the current pool of tracers in the barangays. Registered nurses, medical technologists, and members of the Philippine National Police are usually tasked to do the job. But for Barangay Nayong Kanluran, an ex-officio member of the barangay took one of the greatest challenges of his lifetime – to be a contact tracer. “He is a man of few words but full of action” as the people close to him would describe. Jojo Joaquin would start his day early to see to it that all Tanods on duty were on their feet. Before finally calling it a day, he would go around at night to ensure security was in place so residents could sleep soundly. That was his normal work schedule before the pandemic disrupted the lives of the people in his community. Jojo now takes on a new challenge; this time not with his usual barangay uniform, but with personal protective equipment as a volunteer contact tracer in his barangay. 11

“He is a man of few words but full of action” as the people close to him would describe. Jojo Joaquin would start his day early to see to it that all Tanods on duty were on their feet. Jojo underwent a one-day intensive contact tracing training, which included topics on tracing protocols, proper donning and doffing of personal protective equipment, and effective communication and interviews, before performing contact tracing at the residence of a positive COVID-19 patient. His efforts contributed to the 100% coverage of the city in terms of first level contact tracing. When he is not in PPE, Jojo is at the main gate interrogating and monitoring people coming in and out of the barangay. With the strict implementation of COVID-19 protocols, he earned the ire of some residents. Some even used abusive language to bully him, but he never bowed down. His service record showed that he was never absent from his post during the entire community quarantine. Many of the contact tracers like Jojo may have spent much of their time on duties facing a significant danger of being exposed to the virus, but they always feel a sense of fulfillment to be able to do their part, especially in helping the people in their respective communities. This kind of bravery and dedication to duty is what people need right now as they deal with the uncertainty brought about by the coronavirus pandemic. # 12

A Woman on Fire: The Story of FSupt. Nelfa Cabrera-Lenhert City of San JuanContributor: LGOO V Marlon Clyde Camilon (DILG San Juan) A Filipino who has not traveled outside the country, was the first local case of COVID-19 in the country. He frequently visited a Muslim Prayer Hall in the City of San Juan. To minimize the exposure and health risks of its constituents, the city has implemented safety measures through its various local offices and departments. As one of the first line defenders on city emergencies, the Bureau of Fire Protection immediately streamlined its practices and strategized their next steps, while awaiting orders from the city and national government. The first female fire marshal to lead the city’s fire department, FSupt. Nelfa Cabrera-Lehnert immediately convened her staff to initiate various programs and activities to address the risks brought about by the pandemic. With prompt action, she laid down a set of protocols to ensure the safety of her personnel and first responders. The health condition of on and off- duty personnel were monitored on a daily basis, and decontamination areas outside the station premises were set up. Moreover, she launched a response form used for every Emergency Medical Service (EMS) call to help identify which is a COVID-19 related case, and ensure responders can properly gear up for it—this has contributed in keeping the station COVID-19 free. 13

Fire Officer Cabrera-Lehnert has set an example on how leaders should be in these extraordinary times. Bound with determination and strong support from her personnel, relevant and timely IEC materials on COVID-19, including mental health care were disseminated to keep the public informed. She also initiated putting up banners of warm greetings to welcome and congratulate patients who successfully recovered from the disease. This boosted the morale of recovered patients who had to be isolated away from their families. Above all these, she was recognized for lobbying the establishment of the Interior Decontamination Point in Central Fire Station. This program significantly lessened the time spent in the decontamination of emergency vehicles, which was previously done in Marikina City. The decontamination team composed of highly skilled personnel trained by the Special Rescue Unit, is primarily in charge with all the decontamination procedures in BFP-NCR. Fire Officer Cabrera-Lehnert has set an example on how leaders should be in these extraordinary times. As a proactive officer, she personally provides support to responders by accompanying them during patient transfers. She has experienced first-hand what her personnel have to go through everyday. With these notable initiatives and the overall management of San Juan, the city has shown a significant decline in new COVID-19 cases within three (3) months since the ECQ was imposed. In its transition to the General Community Quarantine, BFP San Juan City was eager and confident to serve its clients as the station has proudly maintained its COVID-19 free status. 14

A Volunteer, a Vendor, and a Person with Disability City of Las PiñasContributor: LGOO III Patricia Joy M. Quinatadcan (DILG Las Piñas) As the COVID-19 crisis hits the country, the economy has slumped; millions have lost their livelihood. One of them is Joseph Frias, a vendor, who could not sell his wares when the ECQ was imposed, to curb the spread of the deadly virus. Yet, seeing the need for more hands for their barangay’s response against the threat of the pandemic, he enlisted as one of its volunteers, even if he himself is a person with disability (PWD). As a volunteer, Joseph helped in the distribution of relief goods; reminded people to always wear a face mask; and assisted in relaying the barangay’s daily announcements. When the quarantine eased, he returned to sell his wares in the morning, yet he remained as one of the barangays volunteers as a watchman at night. What Joseph has shown is that each of us can rise to the occasion and play a part to win the war against the coronavirus, and this is the silver lining behind the global pandemic. 15

Disinfection Force: The Face of Las Piñas Cleanliness Drive against COVID-19 Contributors: Mr. Paul San Miguel (LGU’s Social Media Team) and LGOO III Patricia Joy M. City of Las PiñasQuinatadcan (DILG Las Piñas) It was his determination, strong faith in God, and a positive outlook in life that encouraged him to win over the challenges posed by this pandemic. Engineer Cezar Perillo, Head of the Las Pinas City Environment and Natural Resources Office, was one of the first responders when the COVID-19 crisis broke out in the City of Las Piñas. As metro-wide cleanup and disinfection program became one of the priority actions to deter the persistence of the virus in critical spaces where huge populations are exposed, he led his team to strictly observe guidelines to implement these safety measures. Every day, Engr. Perillo, together with his staff, brave the streets of Las Piñas to immediately address the problems concerning COVID-19. Armed with personal protective equipment (PPE), they roam around national roads, public spaces, and even villages and subdivisions along the city using fire and big trucks with powerful hoses and misting machines to conduct disinfecting operations. More than just work, he considers this as his contribution to the city to maintain its cleanliness and ensure the safety of his constituents in the midst of the pandemic. Heading an important office, he also makes it a point that everything is in order and sees to it that priority is given to his people more than himself. He provided PPE, face masks, gloves, and alcohol to garbage collectors, drivers and street sweepers for their protection. To ensure the health and safety of its elderly employees, Engr. Perillo ordered them to just stay at home and assured them of their continued receipt of aid from the city government. 16

“At this time, I am comfortable that I am working and assured that my family is safe at home,” he said while remembering the support he gets from his family. He stressed that his family knows the weight of the responsibility that his work entails and that they understand and support his decision that they are not his priority at the moment. Knowing that there are selfless people like Engr. Perillo, Las Piñeros feel more confident in dealing with the uncertainty during the coronavirus pandemic. His leadership gives direction towards a successful fight against COVID-19. # 17

SonnyPasiona: A Story of a Pandemic Hero Working in the Background Contributors: LGOO VII/CH Nenita P. Porcincula and LGOO III John Carlo M. Vergara (DILG Makati) City of Makati “Cliché mang sabihin, public service din talaga eh. Para sa bayan. It’s my duty and responsibility to help those in need.” - Nurse Sonny Pasiona Sonny Pasiona may not be wearing full personal protective equipment (PPE), but he has joined frontline workers in the battle against the threat of COVID-19. Clad in a pair of rugged jeans and a striped button-up shirt, Pasiona leads the team for specimen collection of the Makati City Epidemiology and Surveillance Unit (CESU). At age 31, Pasiona has served the city government in the past 10 years as the lead coordinator for dengue and other vector- borne diseases under the Makati Health Department. While some may regard his role as simple, there is more to his job than meets the eye. Pasiona’s role can be quite challenging, as he has to accomplish piles of paperwork for case investigation, urgent requests and emergency transactions, all in a day’s work. Pasiona’s daily work at the command post enables the city to lead extraordinary efforts in containing the virus. His tasks include writing endorsements, processing of cases to be turned over to the next team’s shift, preparing specimen kits, coordinating logistics requirements for swabbing, and communicating robustly with the Disaster Risk Reduction and Management Team for replenishment of necessary testing supplies. Since the expanded testing in Makati started, Pasiona’s team has been processing almost two hundred cases for swabbing daily. With his team’s hard work, thousands of health care workers and other frontliners, and suspect and probable cases of the city have undergone swab testing. 18

Though his work may be exhausting, Mr. Pasiona shared that his relentless pursuit for good public service boosts his morale to perform his job. “Cliché mang sabihin, public service din talaga eh. Para sa bayan. It’s my duty and responsibility to help those in need,” he said. Aside from being able to practice his degree in Nursing, he is inspired by the city government’s exceptional support and proactive leadership to do his job well. Pasiona remains positive that, with continued testing and strict adherence of Makatizens to health protocols, Makati City will succeed in its fight against coronavirus. 19

“Pasensya na Anak. Frontliner ang Ama Mo” Contributor: LGOO VII/CH Alvaro F. Fabon, Jr. City of Navotas(DILG Navotas ) “Successfully isolating confirmed cases from their communities is the best solution to prevent the deadly virus from further spreading.” - Nurse Armel C. Berino Global health experts recommend that the primary solution to curb the spread of COVID-19, is to implement the test, isolate, and treat strategy—the recommendation has been taken into heart by the City Government of Navotas. Daily, even on weekends and holidays, the City’s team of health workers collect swab samples from thousands of close contacts of the hundreds of confirmed cases door to door. One of the members of the team and the City’s Disease Surveillance Officer, Nurse Armel C. Berino, is well aware that time is of the essence in preventing the spread of the virus in the communities. To beat the tight schedule, he chose to perform his duty as a healthcare worker, even if it means missing out on an important family event. Armel explained “Successfully isolating confirmed cases from their communities is the best solution to prevent the deadly virus from further spreading. As a frontliner he thinks “As soon as we can collect specimens, we can save more lives.” But Armel is also a father. As his daughter celebrates her fifth birthday while he is on duty, he made do with a Facebook post to send his love for her, while trying to make her understand the demands of his work. “Pasensya na anak. Frontliner ang Ama mo.” Geared with Personal Protective Equipment, he capped off his greeting with a reminder on the sacrifices he, and the rest of the frontliners in the middle of the pandemic make “Today is my daughter’s Birthday, but I stayed at work for you, so please stay home for me.” 20

Dr. Romel Imbuldo Faith and Courage-Driven Leadership amidst the Pandemic City of MakatiContributor: LGOO VII/CH Nenita P. Porcincula (DILG Makati) Makati, the country’s premier business district, is one of the cities in the National Capital Region hard-hit by the global pandemic. As such, the city immediately organized a barangay-based system for swabbing. Mass testing for frontliners started early: more than five thousand frontliners, health workers, and all probable and suspected patients have been swabbed. The City Epidemiology and Surveillance Unit (CESU) has also extended its swabbing efforts through home-based or door-to-door testing to suit the needs of the community, and the CESU is proud to be able to accomplish around 200 swab tests per day. Dr. Romel Imbuido, who has been serving the city for 16 years, is the person behind these extraordinary efforts. Armed with strong faith and the passion to serve the community, Dr. Imbuido and his team at the city’s incident command post (ICP) brave potential exposure to the virus on a daily basis. He said, “Upon waking up every morning, I always pray. First month into the pandemic, the level of fear was really high. Prayer has been such a big help.” 21

Dr. Imbuido is very passionate about sharing his knowledge and experiences as a frontline worker. His positive outlook helps keep the work environment light, in spite of the risks and challenges that come with the job. Pressure can sometimes take its toll on the team but he believes that effective communication and dedication to public service can get the work done. He always makes an effort to check on the well-being of his team members. He listens to them, and he offers them support and motivation. More than tangible accomplishments, Dr. Imbuido’s most important gain in his role is to be able to empower his team, increase its resilience, and enhance its productivity, “I always aim to be productive. ‘Yung uuwi ka galing sa trabaho and you will feel like you’ve done so much para sa bayan,” he exclaimed. Dr. Imbuido has high hopes for what the city has started. He believes that in time, Makati City and the whole country will be able to rise above this pandemic, with all the valuable lessons that the government and its people have learned from it. 22

“Salamat po, Tatay Kano” Contributor: LGOO VI Atty. Franie S. Rios Pasay City(DILGPasay) As the country continues to witness the spike in COVID-19 cases, acts of volunteerism among Filipinos have also greatly increased. In Pasay City’s Barangay 94, the story of Mr. Michael Mendoza, a 53 year-old barangay volunteer, gives hope and encouragement in this time of darkness. “Tatay Kano”, as he is fondly called by family and friends, offered his tricycle as a means of transport for free. When the barangay needed extra hands to distribute relief goods, he readily volunteered his services. In monitoring the community due to curfew hours, he made himself available – despite the risk and without asking anything in return. The suspension of public transportation under the Enhanced Community Quarantine posed a great challenge to frontliners and essential workers who had to report for work. Aware of their plight, he stepped in to assist them with their transportation, even if it meant long hours of work. Nothing can stop the heart of a volunteer. One time, an old woman was hit by a vehicle—he rushed her to a nearby hospital. The old woman died but he continued to help her bereaved family to process the documents for the burial. “If you want to achieve lifetime happiness, be of help to others.”, Tatay Kano said. To him, happiness is finding ways to help those in need. His story inspires residents of the barangay to give and not to count the cost. The crisis has led to countless acts of volunteerism, all of which are needed to win the COVID-19 battle. 23

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When Age is but a Number in Public Service Contributor: LGOO VII/CH Marianne B. Anceno (DILG Quezon City) Quezon City The imposition of community quarantine in Metro Manila has barred individuals below 21 years old, and those 60 years old and above, from going out of their homes as they are more susceptible to the coronavirus. However, such restriction did not stop a 71-year old man and his organization to go out of their way and deliver help to those in need. Lamberto Nolasco, the President of Kingspoint Homeowners Association Inc. (KHAI) has been in the forefront of public service to more than 500 homeowners long before COVID-19 hit the country. His works, however, have intensified when the pandemic affected the vulnerable sectors of Kingspoint Subdivision. Among his initial responses was to provide over 200 rice packs to subdivision TODA members, who lost their source of income with the suspension of public transportation. Volunteer guards manning the checkpoints in the subdivision and in charge of vehicle disinfection were also provided with rice packs, and monthly allowances. These donations and grants came from various partners, which were coordinated by Mr. Nolasco through online meetings. 25

Among his initial responses was to provide over 200 rice packs to subdivision TODA members, who lost their source of income with the suspension of public transportation. Volunteer guards manning the checkpoints in the subdivision and in charge of vehicle disinfection were also provided with rice packs, and monthly allowances. These donations and grants came from various partners, which were coordinated by Mr. Nolasco through online meetings. In addition, KHAI was able to raise funds to purchase a fire truck worth Php 1.4M, which is now being used to disinfect streets and as a means to disseminate COVID-19 related public announcements by the six assigned Quezon City firefighters. These firefighters tapped by KHAI in providing fire safety training to the volunteer guards also received regular rice subsidy from the association. Amidst discrimination and fear of the virus, KHAI willingly opened the doors of its facilities to house the city-initiated rolling markets and Kalingang QC payouts for the entire Barangay Bagbag. Prior to the payout, Nolasco also mobilized volunteer guards to distribute forms, as well as collect and photocopy requirements for the safety and convenience of all senior citizen beneficiaries. 26

Nolasco also led the distribution of snacks to the frontliners of neighboring Barangay Baesa in partnership with Greater Heights Christian Worship Center in April. With the continuing challenges posed by the crisis on food security, Nolasco realized the importance of having sustainable sources of food for the community. Thus, KHAI is now working on a model urban farm inside the subdivision, for the community to grow vegetables. These initiatives, along with other efforts he started in the association, were recognized by the Batang Quezon City Foundation Inc, which conferred on him the Ulirang Ama ng Lungsod award. Christ, King of the Universe Parish also commended his invaluable support and contribution to the church and the community during this pandemic. Mr. Nolasco’s selfless acts of kindness only prove that age is nothing but a number when you truly have a heart to serve and help your people, especially in times of crisis. 27

The Wonder Woman of Camp Aguinaldo Quezon CityContributor: LGOO III Phoebe-Jem P. Tamondong (DILG Quezon City) As the Secretary of Barangay Camp Aguinaldo, Pinky Minor Escapas was used to performing her tasks such as keeping all records of the barangay, preparing minutes of meetings, and attending to the needs of the Sanggunian. But the pandemic has paved way for her to discover another role—to help those who have barely anything left to eat. Upon learning that a child had been selling his medals just to provide food for his family during the quarantine, Secretary Pinky visited him to know how she could be of help. When she arrived at their house, she saw the plight of the boy—aside from not having food on the table, he lived in a small, poorly ventilated room with his family. The following day, she brought them an electric fan, groceries, and sacks of rice, with the help of friends. After helping the boy, Secretary Pinky’s story was featured in an episode of a news magazine show where she encouraged people to share their blessings with those who are in need. Her generosity is unstoppable and contagious. Together with her friends, she pools donations including personal resources to continue with the mission and be of help to the less fortunate by giving them food packs and medical kits, unfazed by the risk of exposure. For Secretary Pinky, acts of kindness can go a long way during these challenging times. 28

Compassion to Serve Others: The City Veterinarian of Las Piñas Contributor: Mr. Paul San Miguel (LGU’s City of Las PiñasSocialMediaTeam) It’s not every day that we encounter people who selflessly lend an extra hand to those in need: sacrificing their time, effort, and even personal resources for other people seems so natural to them. These are our frontliners – putting their lives at risk to deliver services for the people. In Las Piñas City, the COVID-19 crisis has showcased the determination of individuals to survive not just for themselves, but for others as well. One of them is the City Veterinarian, Dr. August Michael B. Basangan, DVM. When Dr. Basangan saw the situation in the public markets of Las Piñas, he immediately strategized a convenient way for the residents to replenish their essentials without going out of their own homes. With the help of his colleagues, he organized a small scale market in some subdivisions and community areas to assist COVID-19 affected families. To make this happen, he coordinated with barangay officials, community leaders, and vendors, and discussed how to effectively carry out this project. The idea was to give priority slots to vendors who are residents of the city, having the same intent of helping others. 29

“Filipinos are always ready to help, given a good venue to work with and a direction which they can follow.” - Dr. August Michael B. Basangan, DVM Doing his work as a public servant entails face-to-face contact with people, and as a form of sacrifice, he limits his physical interaction with his family to ensure their safety. While there are different kinds of frontliners, these frontliners around the world share one thing in common—commitment, compassion and selflessness to assist those directly affected by the crisis. “Filipinos are always ready to help, given a good venue to work with and a direction which they can follow,” Dr. Basangan said. He notes the resilient and bayanihan spirit among the Filipino people, despite the challenges and risks that come in the process. Dr. Bansangan’s optimistic view in this challenging situation gives inspiration to the residents of Las Piñas. This may seem a low-impact effort but his response resonates compassion to people and motivates others to work together to achieve greater results in this difficult time. Indeed, one can be a hero not only by doing the impossible but making possible what others think cannot be done. 30

A Youth Leader’s Faith amid the Pandemic Pasay CityContributor: LGOO VI Atty. Franie S. Rios (DILG Pasay) The number of confirmed COVID-19 cases rises daily; the economy grinds into a halt; and the uncertainty looms large. As for Julius Reubal, he turned to his faith so he could be guided as to his purpose amid the coronavirus pandemic. On top of the demands of being a treasurer of the Sangguniang Kabataan (SK) of Barangay 149, he is also an active church volunteer. It was his faith that has inspired him to serve the least, the lost, and the last. To help in temporarily easing the hunger of the homeless, and those who lost their livelihoods to the crisis, he led in the distribution of food packs to the needy in over ten barangays. “I have become one of God’s instruments to bring genuine happiness to others by being a volunteer and a barangay official”. Armed with the desire to be of help, and a strong faith, Julius will carry on his mission of reaching out to the needy, even if this means exposing himself to various risks that come with volunteering. 31

Prioritizing the Health of the People of Caloocan Over Personal Health Contributor: LGOO III Marda Alina R. Dumaoang-Acoba (DILG Caloocan) City of Caloocan As the third most populous city in the country, keeping the threat of the deadly virus at bay in the City of Caloocan is no easy feat. Yet, in the middle of the pandemic, Dr. Evelyn Ong- Cuevas accepted the challenge of being at the helm of the City Government’s medical response, with her appointment as the Officer-in-Charge of the Health Department. First, Dr. Evelyn ensured that all probable cases, healthcare workers and other frontliners of Caloocan have undergone swab testing, with the assistance of the local police. To ensure that they would be isolated from other locals, she directed the conversion of LGU buildings into isolation units and quarantine facilities—the Kanlungan Drug Rehabilition Complex, which was turned into a quarantine facility for mild cases, even earned praises from the Department of Health. Second, she took the responsibility to reduce panic in the city by keeping the public informed through community visits and constant updates using social media platforms. With her efforts, donations for the city’s fight against COVID-19 poured out. Third, she recommended the lockdown of several barangays in the city to curb the further spread of the coronavirus in these communities. With her constant exposure, Dr. Evelyn tested positive for the virus. Despite undergoing 32 medication and quarantine, she kept working, as the health of the people of Caloocan remains a top priority. “Working from home during a pandemic with a huge responsibility on my shoulders is definitely difficult and frightening. One small mistake or miss from our end in the CHD means that the health and safety of Caloocan residents could be compromised. It was difficult, but I kept going―putting my sake behind others’ is the fundamental of our sworn duty as medical officers and public servants.”, she said.

KapitAnna lives on Contributor: LGOO VII/CH Christiane R. Millabas (DILG Quezon City) Quezon City Barangays have been at the forefront in the fight against the deadly coronavirus. Initially, officials were tasked to form a health response team, identify isolation units, and impose a 14- day voluntary quarantine for their residents who had come from countries with confirmed cases. Yet, as the COVID-19 spread in the communities, these tasks became more complex— they had to implement quarantine protocols, while ensuring that basic services would still be provided to their residents. No single playbook on the step-by-step process for responding to the pandemic is available. Yet, PB Anna ‘KapitAnna’ DG Millonado and the Sanggunian managed to steer Barangay Valencia as if there was one. Years before the pandemic broke out, she had prepared the barangay in case of a public health crisis by establishing a health emergency team, composed of well-trained and well-equipped members. When the barangay recorded its first case, PB Anna was able to assure her constituents that the spread of the virus could be prevented, if they would cooperate with the barangay. Barangay officials intensified efforts on disinfection—each compound in the barangay was given a hand and shoe disinfectant, and was closed from outside visitors. To ensure that residents would observe the stay-at-home order, her team queued early at the City Hall to take the relief packs for their constituents from the Quezon City Government, and immediately delivered the share of each household right at their doorstep. Her team was also quick to bring the market closer to the residents with the launch of a Community Market, a door-to-door delivery of meat and veggies, as well as cooked meals. In addition, neighborhood store owners were provided with a shuttle service to replenish their stock, so residents could choose to buy basic goods near their homes. As for the vulnerable sector, the Sanggunian ensured that health and social services were 33 provided. Maintenance drugs for senior citizens were distributed. Street dwellers were rescued and housed in a temporary shelter at the Valencia Park.

Further, to guarantee that the rightful beneficiaries would receive aid, PB Anna spearheaded the conduct of a series of consultations and focus group discussions for the distribution of financial assistance from the National Government. She also created a system to properly facilitate donations from private individuals. In addition, to bring the Catholic Church to the people, a Holy Cross Procession was conducted during the Holy Week, in coordination with Parish Priest Joey Maborrang of the Basilica of Our Lady of Mt. Carmel. The Sanggunian also came up with a modern way to encourage families to stay at home by creating an online dance contest, using the Tiktok App. To know what her constituents still need, PB Anna regularly went around the barangay. She also used her personal social media account so her constituents could easily reach her. In her words, “Di naman ako naghahangad nang malaki. Ang gusto ko lang makapagsilbi sa abot ng makakaya ko at makilala naman ang Barangay Valencia na maayos, malinis at may barangay na nagsisilbi.” But the nonstop work took a toll on her—she breathed her last in April due to cardiac arrest. In honor of PB Anna’s service-oriented leadership, the Sangguniang Barangay continued her efforts to curb the spread of the virus in their community. Four months after the declaration of ECQ, the barangay does not yet have a record of death due to COVID-19. 34

Rising Above the Difficult Times with Doc Jun City of TaguigContributor: OIC/CD Gemma D. Dancil (DILG Taguig) “Since this (COVID-19) is a novel disease, it means it is readily spread from one person to another because no one has an immunity yet from this disease. It is important that preventive measures should be instituted and practiced in order to decrease the transmission of this disease” The City Government of Taguig continuously shows its commitment to allay the fears of its constituents, amid the increasing number of COVID-19 cases. Among its efforts was to reorganize and cluster its departments, and to address concerns on public health, community quarantine, containment and contact tracing, and supply and distribution. As the city transitions into the new normal, residents are encouraged to observe stricter health protocols to ensure the safety of the whole community. Dr. Luis Sy, head of the City’s Epidemiology and Disease Surveillance Unit (CEDSU), plays a key role in these city’s initiatives to combat the deadly virus. As the city’s head epidemiologist, one of Doc Jun’s main responsibilities is to monitor diseases that could potentially turn into an outbreak, and create mechanisms to stop the spread of this disease. With his two decades of experience in the field, he was able to introduce a breakthrough two-pronged approach to address the COVID-19 transmission in the city: (1) Prevention and Protection; and (2) Monitoring and Reporting. These critical measures have greatly helped in slowing down the spread of the coronavirus in the city. To strengthen the city’s response to the COVID-19 pandemic, Doc Jun also led the mounting of the Systematic Mass Approach to Responsible Testing or SMART Program. One of the components of this program is the country’s first ever drive-thru testing, which has been effective in decreasing transmissions and treating those infected. 35

To strengthen the city’s response to the COVID-19 pandemic, Doc Jun also led the mounting of the Systematic Mass Approach to Responsible Testing or SMART Program. One of the components of this program is the country’s first ever drive-thru testing, which has been effective in decreasing transmissions and treating those infected. Doc Jun has taken part in educating Taguigeños on how they can prevent themselves from contracting the deadly virus, and through their cooperation, protect their communities. He has emphasized the need to observe minimum health standards inside and outside their homes . “Since this (COVID-19) is a novel disease, it means it is readily spread from one person to another because no one has an immunity yet from this disease. It is important that preventive measures should be instituted and practiced in order to decrease the transmission of this disease” he expressed. With Doc Jun’s two pronged approach, along with the City Government of Taguig proactive measures, the city will rise above the challenges brought about by the COVID-19 pandemic. 36

Managing a Crisis and Cultivating Leadership Beyond Contributor: LGOO III Rhona Grace D. Perola (DILG Parañaque) City of Parañaque Long before the pandemic, healthy competition on innovation and local governance has been existing among barangays. With the unprecedented crisis brought about by the coronavirus, local leaders have shifted their focus from competitive performance to a whole new level of bayanihan. Vitalez may be the smallest barangay in Parañaque, but Punong Barangay Alexander C. Alvarez never ran out of solutions in ensuring the needs of his constituents. For one, he secured meals for those who have remained in their homes. Using his personal resources, he provided meals and transportation services for frontline workers. He also led the barangay-wide disinfection and closure of areas with the most number of COVID-19 positive cases. With the guidance to stay at home, he implemented the mobile market so that his constituents could replenish their basic needs without going out of the barangay. This unwavering commitment to public service prompted individuals and organizations to give donations to Barangay Vitalez. These goods were equally distributed among households within the barangay. 37

“Maliit man o malaki (ang barangay), ang diwa ng pagtutulungan at pagkakaisa ay hindi kailanman masusukat. Ang lahat ng pagsubok ay dadaan at ang sandata lamang po natin sa ganitong sitwasyon ay ang magtulungan—tulungan bilang magkakaibigan at taos-pusong serbisyo para sa mamamayan ng lungsod ng Parañaque” PB Alvarez expressed. Similarly, Punong Barangay Noel P. Japlos of Barangay San Isidro has also done laudable efforts for his people: from provision of relief goods to other forms of assistance. To bring the basic supplies closer to the residents of San Isidro, he promoted an online market which is accessible at the comfort of their own homes. Despite the suspension of the weekly clean-up drive, his team continuously cleaned the streets and collected wastes from the waterways. He also gave assistance to non-residents by providing temporary shelter for locally stranded workers from other cities. These initiatives earned him admiration from his constituents and recognition from the Province of Camarines Norte. Interestingly, these two punong barangays bartered relief goods including fruits, vegetables, seafood and other food items during the imposition of the enhanced community quarantine. PB Noel said, “Lalong pinaigting ang tulungan at palitan ng suhestiyon sa pagitan ng dalawang leader ng barangay noong magsimula ang COVID-19 pandemic. Kung sinuman po ang nais tumulong sa aming barangay ay agad po naming pinaparating sa isa't isa dahil para ito sa ikabubuti ng aming mga kabarangay.” What really sets these two apart from others is their capacity to look beyond their duties as leaders in their barangays. They were able to establish partnerships and encourage cooperation among the people amid the crisis. True to their sworn duties as public officials, PB Japlos and PB Alvarez prove that public service can be limitless even (in these) under extraordinary circumstances. 38

Battling COVID-19, The Barangay Damayan Style Contributors: Sangguniang Barangay Member Christogenesis L. Tizon and LGOO V Jovette F. Genona (DILG Quezon City) Quezon City As the COVID-19 pandemic continues to disrupt many aspects of people’s lives: quarantine at home, work-from-home arrangements, and social distancing in full swing. With this, people have turned to social media to find respite from the crisis and connect with one another. This inspired Punong Barangay Gualberto Casaje and Sangguniang Barangay Member Christogenesis Tizon to launch the “Take a Break, Take TikTok” social media icebreaker for the people of Barangay Damayan in Quezon City. Dressed in his usual preppy attire, Kagawad Chris, as he is fondly called by constituents, filmed a Tiktok dance video while he was taking a break from his work at the barangay hall. Uploaded on Facebook with the hashtag #BreakTimeMunaBawalMapagod, the post instantly garnered hundreds of reactions and comments from constituents. Since then, it became the “talk of the town” within the locality. With positive engagements, other videos featuring barangay tanods, volunteers, health workers, and even members of the Barangay Damayan Council were uploaded on Tiktok and Facebook. These aimed to boost the morale of frontliners as they continue to provide the needed services of their people during this pandemic. 39

Both Chairperson Casaje and Kagawad Chris lead the efforts of Barangay Damayan to slow down the spread of the virus in the community and to help their constituents in need. By using social media, they not only garner support from people to strictly observe safety measures, they are also able to encourage more volunteers and donations for various worthwhile initiatives. Among the unique projects include Rondamayan, which literally means to patrol (ronda) and to care (damayan) for each other, where a livestream is put up to show the current situation in different areas through daily patrolling. The barangay was also able to distribute 25,000 food packs for the estimated 3,300 households of the community in seven (7)batches. Meanwhile, the members of Barangay Health Emergency Response Team continuously monitor the current COVID-19 confirmed active cases, including those probable and suspect. Their body temperatures are being checked twice daily. “Malaki po ang pasasalamat namin sa Panginoon sa paggabay niya sa amin sa mga pang araw- araw na gawain namin sa aming barangay. Nawa’y patuloy pa niya kaming gabayan kasama ang aming pamilya at mga kasamahan sa trabaho (we are very thankful to the Lord for guiding us everyday while we perform our duties in the barangay. I hope that He will continue to look after us, our families, and our colleagues),” Kagawad Chris said in a Facebook post after getting his negative COVID-19 test result. While making online content viral might be the goal of bored Filipinos stuck at home during the pandemic, the likes of Chairman Casaje and Kagawad Chris saw the potential of social media to heighten public awareness on the coronavirus and to reach out to their community in a creative and entertaining manner. # 40

Genuine Service in a Time of Crisis Contributor: LGOO VI Atty. Franie S. Rios (DILG Pasay) Pasay City As the chief executive of one of the largest and most populous barangays in Pasay City, the implementation of safety measures during the community quarantine such as physical distancing, wearing of masks, observance of curfew hours and monitoring of public places was no easy feat. Unfazed by the enormity of the task at hand, Barangay 201 PB James Bontilao had to think of ways to ensure safety and orderliness in the community. First, he sought the help of the Philippine Army Reservist and PNP officers to address the lack of human resources in peacekeeping and monitoring activities. Those deployed in the ground were firm with the core message from PB Bontilao: Keep safe by staying at home. Residents who refused to follow these protocols were reprimanded and given a lecture on the need to cooperate in this time of crisis. 41

Second, he banked on his solid partnership with homeowners’ association presidents in the barangay, to disseminate information and guidelines to the community, in a more efficient manner. Third, when the Pasay City declared Barangay 201 under lockdown due to the increasing number of COVID-19 cases, PB Bontilao had to be on top of the situation in implementing stricter community quarantine measures. Under this scenario, movement of people within the barangay was monitored and services had to be offered to residents to lessen their need to go outside their homes. Ever since COVID-19 broke out, PB Bontilao opted to stay in the barangay hall rather than in the comfort of his home to allow him to readily respond and act on urgent matters. Despite the complexity of the crisis, PB has remained steadfast in serving his constituents. He continues to encourage them to cooperate and follow the protocols set by the government. When barangay staff get overwhelmed with what needs to be done, he reminds them of the big picture – the COVID-19 will have an end. “The welfare of my people and the orderliness of the community are all that matter to me,” PB Bontilao proudly exclaimed. 42

Bayani in the Eyes of Many Contributor: LGOO VI Atty. Franie S. Rios (DILG Pasay) Pasay City Barangays play a critical role in preventing the spread of COVID-19. During a public health emergency, not only should barangays adopt measures to promote health and safety, they also need to maintain peace and order, and preserve the comfort and convenience of their inhabitants. Leading Barangay 197 of Pasay City is Punong Barangay Richard Anderson. Having served the barangay as an elective official for more than two decades now, he used his extensive experience to respond to the needs of his people during this unprecedented crisis. No wonder he was given a distinction as “Bagong Bayani” by the Guardians Brotherhood Inc., a non-government organization. Ensuring that residents would have access to basic services became the focus of the barangay in its response to the pandemic. He sought ways to provide free medicines and consultations to his constituents. To transport groceries of residents and to deliver relief goods coming from the government, PB Anderson offered the use of his personal car. Recognizing the need to sanitize and disinfect, he provided free disinfectants to residents and led the conduct of daily sanitation of public areas. To engage the barangay in its collective effort to fight the unseen enemy, he taught his constituents how to make alternative disinfectants and hand sanitizers. 43

Restricting and monitoring the movement of people is no easy task for a large barangay. To do this, PB Anderson requested help from PNP Pasay. His colleagues from the Nagkaisang Layunin Organization, a fraternity organization that he himself organized, also lent a hand in this endeavor. His proactive leadership enabled the barangay to assist about a hundred construction workers and other individuals who were stranded during the lockdown. This includes providing aid to Overseas Filipino Workers stranded near Skyway and NAIA Terminal 3 who were not able to return to their provinces due to the COVID-19 crisis. The fight against COVID-19 may be far from over, but PB Anderson will continue to uphold his sworn duty, with or without a pandemic. *Photo taken from: https://www.bworldonline.com/our-heroes-in-health-crisis/ 44

#AServicewithaSmile Contributor: DILG Pasig City of Pasig Even a highly urbanized community like San Antonio, which is home of the Ortigas Center Business District, has its share of challenges when the COVID-19 pandemic struck. But PB Thomas Raymond Lising, a community leader who attentively listens and responds to what his constituents need, has been prepared to face any challenge. First, PB Thomas brought the market closer to his constituents with the launch of the barangay’s own rolling store. The store would go around the community thrice a week to bring basic goods to the residents, right at their doorstep. To provide residents a variety of food to choose from, he also partnered with Bonchon, Chooks To Go, Food Czar, San Miguel Corporation, and The Community Market, to set up their mobile markets at the Barangay Hall. 45

Second, he banked on the use of information and technology. The barangay’s 24-hour Command Center was upgraded, with the help of Project Greengrass. Under this initiative, artificial intelligence powered CCTV cameras were installed around the barangay to efficiently monitor the movement of people and vehicles, and to ensure compliance with curfew and physical distancing measures. In addition, he has been sharing a weekly Kapitan’s report through the official social media channels of the barangay, to increase his constituents’ awareness on COVID-19, and the measures the Sangguniang Barangay is taking to combat the deadly virus. Third, he ensured that the needs of the less fortunate residents of the barangay would be addressed. The barangay’s relief program augmented the efforts of the City Government, with the distribution of food packs, healthcare essentials, and provision of rice subsidy to the poorest of the poor families, persons with disabilities, and senior citizens. Lastly, he guaranteed the welfare of barangay’s employees. With the support of the rest of the Sanggunian, barangay employees received their salary and midyear bonus in advance, and frontliners were provided with an additional hazard pay. He saw to it that all employees, whether at the frontlines or not, have undergone rapid testing to screen them for possible infection of the coronavirus. PB Lising, known for his #servicewithaSMILE even in the middle of a pandemic, shows what a government looks like when it is a government of the people, by the people. 46

Mayor Isko Moreno: Putting Manila First amidst the COVID-19 Pandemic City of ManilaContributor: LGOO VII/CH Leah B. Peralta (DILG Manila) “Walang magmamalasakit sa ating Batang Maynila kung hindi tayo ring Batang Maynila” has been the mantra of Mayor Francisco “Isko Moreno” Domagoso since he became the local chief executive of the country’s capital city. Mayor Isko Moreno, or popularly known as Yorme is a true blue Batang Manileño, with a heart for Manila for its millions of residents. He has been leading in the frontlines in the efforts to contain the spread of COVID-19 in Manila. Manila is the second among cities in NCR in terms of the number of COVID-19 cases, prompting the city government to immediately create and lay down its plans for response, starting with the issuance of Executive Order No. 8 on February 3, 2020 which created the City of Manila Task Force Against Coronavirus (COVID-19). 47

“We will never stop, until we win the war.” - Mayor Isko The Task Force, led by Mayor Isko, created the city’s action plan: CODE M - Contain, Delay and Mitigate Program which laid down the comprehensive programs of the city to meet the challenges brought by the pandemic. Yorme also utilized social media channels to keep Manileños abreast with the city’s plans through The Capital Report via Facebook Live every day at 9:00 pm. Updates on number of COVID-19 cases, and the actions taken by the city government to manage and contain the spread of COVID-19 are shared to Manileños, as well as donations - cash and in kind, for transparency. To date, the nightly Capital Report has an average of more than 600 shares and 11,000 views. Moreno is also among the local chief executives that immediately heeded the call of the national government to come up with legislative measures to address the pandemic. In coordination with the Sangguniang Panlungsod headed by Vice Mayor Honey Lacuna, ordinances and resolutions were passed in line with the fight against the COVID-19. 48

One of these is the Bagong Bayani Endowment Benefit Ordinance of 2020 which grants a Php1 Million endowment benefit to the family of fallen health workers of the city. Mayor Isko, together with other elected city officials also donated one month of their salaries, amounting to P4.7 million to help the frontliners from the Philippine General Hospital, one of the three COVID-19 referral centers in the region. “We will never stop, until we win the war,” says Mayor Isko. As Yorme always reminds – no job is too small, every Manileno has a role to play, a responsibility to ponder in winning the war. 49

Sa QC Kasama ka sa Pag-unlad Contributors: QC City Administrator Michael Victor N. Alimurung Quezon Cityand Assistant City Administrator for Operations Alberto Kimpo As early as February, Quezon City Mayor Ma. Josefina G. Belmonte led the city in preparing its battle against the pandemic. To ensure the well-being of every QCitizen, Mayor Belmonte immediately mobilized and trained key officials in the city and its 142 barangays that will serve as its frontliners. Ordinances were enacted to ensure the proper implementation of the city’s plan to combat COVID-19, including the effective utilization of resources such as the Quick Response Fund. The City also strengthened its Quezon City Epidemiology and Surveillance Unit (CESU), developed a harmonized response mechanism, and strengthened partnerships with the private sector. To date, the Mayor has authorized the allocation of approximately Ten (10) Billion Pesos 50 (PHP 10 B), which allowed the city to provide for the purchase of essential goods and services, build needed infrastructure, and fund programs to fight COVID-19.