DILG-NCR 2020 LGRRC Report

NATIONAL 2020 CAPITAL REGION ACCOMPLISHMENT REPORT



On andKNOWLEDGE SHARING INNOVATION GRIT AND RESILIENCE Local Governance Regional Resource Center 2020 DILG-NCR Accomplishment Report

DILG-NCR’s Local Governance Regional Resource Center Organizational Structure REGIONAL DIRECTOR MARIA LOURDES L. AGUSTIN, CESO III LGRRC Adviser Multi-Stakeholder Advisory Committee Chair OIC-ASSISTANT REGIONAL DIRECTOR ANA LYN R. BALTAZAR-CORTEZ, CESO V Program Manager, LGRRC Core Team Multi-Stakeholder LGRRC Coordinators Advisory Committee LGOO V LUIGI DC PILARTA NGAs, CSOs/NGOs, Academe, Private Sector ITO I LENNIE M. YAP 17 Sub-Regional LGRRCs Core Team Members (DILG Field Offices) IPO DIRECTOR ENGR. PERLA UPANO City Directors/MLGOO LGMED CHIEF ELSIE H. CASTILLO LGCDD CHIEF HELEN A. VERZOSA Management Support Unit Principal: EDGAR PACANO JR Support: RHODALYN PANGANIBAN CLAVEL DOMINGUIANO ALLYN TOLENTINO ABIGAIL PANES Multimedia Knowledge Public Education on Capacity Linkage Civic Innovation and Information Good Governance, Development Lead: ABIGAYLE Lead: KATHLEEN SIBAL Lead: ADRIAN LOPEZ Development & Lead: ANA JURY BALIGOD Co-Lead: LUIGI PILARTA Citizenship CASTILLO Co-Lead: JEREMIAH Co-Lead: RAYMOND SALAMERO Support: Lead: RAYMOND DE Co-Lead: DENNIS DE DE ASIS LEA EVANGELISTA ASIS PAZ Support: Support: LUIGI PILARTA LENNIE YAP Co-Lead: CHARLOTTE Support: CHARIZZA LACCAY KRISTINE TORRES PUBLICO MARIA JASMIN DIAZ EDGAR PACANO JR. DENNIS DE PAZ Library Mgt: CHARLOTTTE PUBLICO KRIS-ANN MUNDA GILBERT MARQUEZ MARY ANN ALFANTA Support: NONEL JAY TEREZ ROSE ANNE SAMSON KELVIN JOHN GAEN IT Services: IT GROUP EARL ORIO PAUL JOHN GARCIA

About The Local Governance Regional Resource Center (LGRRC) is a dynamic, interactive and virtual platform that helps build the LGRRC DILG as a knowledge-centric organization, where learning communities pursue local governance excellence through knowledge sharing and innovation. Its Core Team for the NCR is tasked to integrate knowledge management in DILG-NCR’s processes and systems. The LGRRC facilities are: Capacity Development Public Education on Good Governance and • Coordinate/facilitate the delivery of quality, Citizenship Development strategic and responsive capacity development interventions for local governance; • Promote good Iocal governance practices and • Develop knowledge products on capacity innovations; development programs for clients and for organizations. • Develop information and education campaign materials on Department PPAs. Linkage Civic Innovation • Facilitate partnership and networking of local • Coordinate and facilitate the development governance stakeholders with the region; of new systems and procedures and/or • Ensure convergence of initiatives and enhancement of existing processes of the LGRRC harmonization of programs among stakeholders, for simplified and streamlined operations; particularly in the delivery of capacity development • Develop innovation-focused and inclusive programs for LGUs. approaches in solving repetitive organizational concerns on efficiency and productivity; Multimedia Knowledge and Information • Develop and administer assessment tools and • Provide internal and external clients access procedures to identify field offices, LGUs and to knowledge, technology and relevant partner stakeholders’ readiness for knowledge information on local governance; management. • Maintain an inventory of all lT resources and How these facilities integrate in the thematic areas or pillars of DILG-NCR are knowledge products. indicated in this report by one or two highlighted facility icons per article.



TABLEOFCONTENTS MESSAGES vi DILG-NCR PILLARS Regional Director 01 Business-friendly and Competitive LGUs OIC-Assistant Regional Director 07 Environment-Protective, Climate ACRONYMS ix Change-Adaptive and Disaster-Resilient LGUs 13 Accountable, Transparent, Participative and Effective Local Governance 23 Socially Protective LGUs 29 Peaceful, Orderly and Safe LGUs 33 Strengthening Internal Organizational Capacity

MESSAGE FROMTHE REGIONAL DIRECTOR Nobody could have foreseen a year full of challenges work arrangements. This was not difficult for us since the and difficulties. 2020 literally started with a bang when lifeblood of our organization—knowledge—flowed more the Taal Volcano erupted in January. That initial episode freely through our use of online platforms. foreshadowed the next event—the COVID-19 pandemic— that made wearing face masks a protocol everywhere we The facilities under the Local Governance Regional Resource went. Center of the National Capital Region were instrumental in making this vision a reality. The dynamic interaction Uncertainty over the best course of action against the new between its facilities produced some of our most significant strain of coronavirus marked the pandemic’s early stage. contributions to improving local governance as well as When the virus started spreading locally, we realized that our most notable innovations in both internal and choosing between protecting people from the disease and external service delivery this year. sustaining economic activity and livelihoods was not an easy one. In the end, public health was prioritized, and the Our people are the heart that pumps National Capital Region—along with the rest of Luzon—was this knowledge through our multiple placed under community quarantine. In the next months, communication channels. Without their varying community quarantine categories were declared for creativity, grit and commitment, DILG-NCR the region, with the number of cases climbing each time would not be what it is today. This report was restrictions were eased. written as a tribute to their efforts. This was the context within which we had to operate. As In the coming years, our organization will public servants, it was incumbent upon us to rise to the play a significant role in the post-pandemic challenge. We had to innovate. recovery of our country as well as in the continued empowerment of our local Our vision was clear: to deliver what is expected of government units. As such, we shall us—and more—without jeopardizing the safety of our strive to be even more “Matino, personnel and the people we serve. To achieve this vision, Mahusay at Maaasahan”. we had to maximize the technology available to us and adapt our existing processes and procedures to remote Maria Lourdes L. Agustin, CESO III

MESSAGE FROMTHE OIC-ASSISTANTREGIONAL DIRECTOR The COVID-19 pandemic presented us with The Local Governance Regional Resource Center the biggest challenge our generation has (LGRRC) was the perfect platform for transitioning encountered thus far. With such a mammoth DILG-NCR into the New Normal. The facilities under challenge staring us in the face, we had two the LGRRC functioned as hubs for the various choices in 2020: either to go with the flow and use programs and projects implemented this year, the pandemic as a convenient excuse for sub-par both those already planned and those introduced performance, or to row with all our might against as a response to the pandemic. Each activity, each the tide of difficulties and constraints so as to process was part of an interdependent knowledge deliver what is expected of us. This report contains ecosystem that enabled the production, an account of the choice we made and the results dissemination and utilization of knowledge, both of that choice. within and outside the organization. DILG-NCR has consistently pursued more efficient, The LGRRC-NCR has come a long way since it was knowledge-driven and technology-enabled established. Still, I see that it has the potential operations. This year, the stakes were raised when to further build local government capacities by public health measures upended our plans for our strengthening its five facilities and adopting an various programs and projects. We were forced operations framework based on an effective to revisit the essentials—people, knowledge, knowledge management. processes, and networks—to adapt to the new reality in the National Capital Region (NCR). This report describes how we were able to Fortunately, we had the ingredients necessary for perform and what we were able to deliver under a successful transition to the New Normal. Despite the weight of the COVID-19 pandemic. It is the difficulties we encountered, we were able to my sincere hope that our achievements make important contributions to improving local this year inspire us to double our governance in NCR in the midst of a pandemic. efforts to improve our own capacities as enablers of excellence in local governance. Atty. Ana Lyn R. Baltazar-Cortez, CESO V



ACRONYMS ARTA Anti-Red Tape Authority LSBs Local special bodies AHPPP Alternative Housing Program and People’s Plan MBCRPP Manila Bay Clean-up, Rehabilitation and Preservation CDRA Climate and Disaster Risk Assessment Program CDP-TACS Comprehensive Development Plan-Technical MBCRPP-PMT MBCRPP–Program Management Team Assessment Committee and Secretariat MBTF Manila Bay Task Force CDP Comprehensive Development Plan MFO Municipal fisheries ordinance CESWE Career Executive Service Written Exam NIAC National Inter-agency Committee CSIS Citizen Satisfaction Index System OPMBCS Operational Plan for Manila Bay Coastal Strategy CSOs Civil society organizations PCF Performance Challenge Fund CRM Coastal Resource Management POPSP Peace and Order and Public Safety Plans DGA Digital Governance Awards PRAISE Program on Awards and Incentives for Service DICT Department of Information and Communications Excellence Technology RGAF Resettlement Governance Assistance Fund EODB Ease of Doing Business RIAC Regional Inter-agency Committee FARMCs Fisheries and Aquatic Resources Management Councils ROSH Regional Occupational Safety and Health ICM Integrated Coastal Management RR4LGUsIS Regulatory Reform for LGUs Information System IQA Internal quality audit SGLG Seal of Good Local Governance ICT Information and Communications Technology SGLGIF Seal of Good Local Governance Incentive Fund ISF Informal settler families SPMS Strategic Performance Management System ISTMS Information Systems and Technology Management TACS Technical Assessment Committee and Secretariat Section KCON Knowledge Convergence LGMED Local Government Monitoring and Evaluation Division LGCDD Local Government Capability Development Division LGRRC Local Governance Regional Resource Center LGOOs Local Government Operations Officers LRIs Local Resource Institutes



andBUSINESS-FRIENDLY COMPETITIVE LGUs 2020 ACCOMPLISHMENT REPORT 1

Linkage RR4LGUs: ENHANCING REGULATORY PRACTICES IN POLICY-MAKING Capacity Development 2020 ACCOMPLISHMENT REPORT In 2018, the DILG enjoined all LGUs, through Memorandum Circular In the NCR, the DILG-NCR proceeded to orient the LGUs on the No. 2018-214, to re-engineer their operations and procedures. The guidelines. In February 2020, it conducted the first orientation on the memorandum—which supports the implementation of Republic content of Joint Memorandum Circular No. 2019-01 to Ease of Doing Act 11032 (or the “Ease of Doing Business and Efficient Delivery of Business (EODB) field focal persons and technical staff. Government Services Act”)—aims to eliminate unnecessary burden in business and nonbusiness-related transactions in government offices. The activity aimed to train LGUs on good regulatory practices in the policy-making process—for instance, how to implement an evidence- The next year, the DILG continued to assist LGUs in complying with based repeal/amendment system when assessing existing regulations. the standards of the Act. It provided the guidelines on the regulatory reform of LGUs through Memorandum Circular 2019-01, which it jointly Consisting of discussions/lectures as well as an open forum, the event issued with the Anti-Red Tape Authority (ARTA). also identified the EODB targets for 2020 and included sessions where LGU participants shared their respective EODB achievements. The joint memorandum enumerates how business and nonbusiness- related local ordinances, issuances, and resolutions are to be reviewed and then either repealed, amended, consolidated or retained—all with the aim of simplifying transactions with the government. 2

Capacity Development Multimedia Knowledge and Information TRAINING INTRODUCES RR4LGUs INFORMATION SYSTEMS, BRINGS BARANGAY CLEARANCE INTO LGU PERMITTING SYSTEMS To familiarize LGUs on regulatory reforms that will further ease business • To equip participants with the knowledge and skills on how 2020 ACCOMPLISHMENT REPORT transactions, the DILG-NCR next led a blended learning activity entitled to integrate the Barangay Clearance Issuance step in the LGU “Utilizing Digital Platforms to Ensure Good Regulatory Processes” on permitting process; 3 November 18–19, 2020. The training prepared participants for the roll out of two Ease of Doing Business initiatives, namely: (a) the Regulatory • To explain the use of the Business Permits and Licensing Reform for LGUs Information System (RR4LGUsIS); and the (b) integration Monitoring System of ISTMS; of the Barangay Clearance into the LGU permitting systems. • To train LGUs on how to operationalize the RR4LGUsIS. The DILG Information Systems and Technology Management Section created a digital platform to facilitate the implementation of the Preceding the blended learning session was a one-day Training of memorandum’s expected procedural reforms at the LGU level. Trainers activity on November 17. Here, EODB focal persons and regional office personnel were taught how to use the RR4LGUsIS The RR4LGUsIS is the platform where, among others, DILG field offices and online monitoring system of the Business Permits and Licensing can find official templates as well as upload accomplished forms. The Office. LGU permitting systems, meanwhile, refer to the business permission processes at the city/municipal level. In the succeeding two days, resource speakers discussed the required regulatory reforms in LGUs and how to integrate the Barangay The training activities had four objectives: Clearance issuance in the LGU Permitting Process. • To orient the LGUs on the content of Joint Memorandum Circular No. 2019-01; The 230 attendees included Sangguniang Bayan/Panglungsod members; LGU technical staff; business permit, zoning, treasury and record officers; and representatives from the Liga ng Barangay.

IMPROVING THE PERMIT-AND-LICENSE ISSUANCE PROCESS FOR THE “COMMON TOWER POLICY” Capacity Development 2020 ACCOMPLISHMENT REPORT As of October 2020, the Speedtest Global Index ranked the the construction of Shared Passive Telecommunications Tower Philippines 32nd out of 50 countries in terms of fixed broadband. Infrastructure (or the Common Tower Policy). In Asia, while the country’s Internet speed in 2020 had slightly improved, the Philippines still lagged behind its neighbors. The joint memorandum also aims to reduce the requirements and processing time for securing permits for common towers from nine In local telecommunication companies’ point of view, their biggest months to just 16 days. challenge here lies in the construction of additional cell towers. In particular, two of the choke points are the number of required The bigger goal in this initiative is to enhance the wireless network permits and the long process time they face before they can set up coverage and quality of information and communications technology a cell tower. services across the country. In fact, President Rodrigo Duterte, during his State of the Nation Three areas were identified to affect the issuance of LGU permits Address in 2020, had directed the concerned government agencies for the construction of the towers: (a) the volume of pending to address the connectivity issue in the country, especially in applications for permits and licenses in each LGU; (b) the status of unserved and underserved areas. applications for land reclassification by LGUs; and (c) the inventory of possible sites from telecommunication infrastructure. This year, the DILG—along with seven other government agencies, including the Department of Information and Communications The Inventory. An LGRRC-backed initiative required the region’s Technology (DICT)—issued Joint Memorandum Circular No. 2020- LGUs to provide DILG-NCR with an inventory of both their pending 01 in July 2020, which intends to streamline the way the government and approved telecommunication applications for cell tower setup. issues permits, licenses, and certificates to DICT-registered By August 2020, LGUs expressed their willingness to cooperate with mobile network operators and independent tower companies for their field offices to fast-track the processing of applications. 4

Status of Applications of Land Reclassification by LGUs. As of the end TACKLING QUESTIONS of 2020, all 17 LGUs of NCR had no pending actions on reclassification of land use to give way for the construction of telecommunications ON JOINT MEMO CIRCULAR NO. 2020-01 infrastructure. On August 14, 2020, upon the request of the City of Inventory of Possible Sites for Telecommunication Infrastructure. Quezon, the  DILG Quezon City Field Office conducted As of September 8, 2020, the cities of Pasig, Marikina, and Taguig City the first explainer event on the Joint Memorandum identified the possible sites for the telecommunications towers. Circular No. 2020-01 for the city’s mayor, administrator, council, department of building official, Business Permits and Licensing Office, Barangay Community 2020 ACCOMPLISHMENT REPORT Relations Department, Bureau of Fire Prevention, and Zoning Unit. Based on the post-mortem evaluation of the above event, the DILG-NCR identified the need to conduct a similar session for all other LGUs in the region. Thus, on August 26, 2020, it rolled out a one-day online event entitled “Reshaping Tech Connections to Meet ‘New Normal’ Demands: Orientation on ARTA-DICT-DILG- DHSUD-DPWH-CAAP-DOH-FDA Joint Memorandum Circular (JMC) No. 01 Series of 2020”. The virtual orientation was facilitated by the DILG Regional Office. Undersecretary Alan A. Silor, Undersecretary for Resilient Government Emergency Communications, and Atty. Elias Omar Sana of DICT discussed the specifics of the joint memorandum, including the roles and legal functions of concerned agencies in shaping the new landscape for information and communications technology. Attended by 204 LGU functionaries from 16 LGUs, the orientation also sought to address concerns and queries of LGUs, their constituents, local telecommunication company, and common tower providers on the memorandum’s directive as well as gathered inputs on how to successfully execute the order. 5

Best in Government Internal Operations (G21) Award – For efforts of an LGU to improve its internal systems and adhere to recognized standards so as to provide better service to internal customers. Best in COVID-19 Pandemic Response (G2P) Award –  (Special Category) For LGU’s extreme adaptability to circumstances caused by the COVID-19 pandemic. In December 2020, the following NCR entries at the city level were adjudged as winners: Multimedia LGU Entry Category Knowledge and San Juan City Education in the Time of COVID-19: Best in Customer Information WIFI Connection and Digital Empowerment (G2C) – First Trainings for Teachers Place SEVEN CITY-LEVEL ENTRIES FROM NCR WIN IN ALL DGA CATEGORIES Quezon City Intelligent, Resilient, and Integrated Best in Interoperability Systems for the Urban Population (G2G) – Second Place Seven out of the 18 entries submitted by the NCR local government (iRISE UP) units won in each of the categories of the 2020 Digital Governance 2020 ACCOMPLISHMENT REPORT Awards (DGA). Valenzuela City Integrated COVID-19 Contact Best in COVID-19 Pandemic City of Manila Tracing System Response (G2P) – First Place Now on its ninth year, the DGA recognizes provinces, cities or municipalities’ efficiency, innovation, agile business and citizen 3S Plus Valenzuela City Online Best in Business governance in the deployment of Information and Communications Services: Paspas Permit Empowerment (G2B) – First Technology (ICT) solutions. Winners are selected from different levels Place (city, municipality, and province) nationwide under five categories: Go! Manila Application by Electronic Best in Customer Data Processing Empowerment (G2C) – Best in Customer Empowerment (G2C) Award – For ICT solutions Second Place that provide improved, timely, and relevant delivery of public services. Occupational Permit and Health Certificate Integrated System Best in Government Internal Best in Business Empowerment (G2B) Award – For LGU’s practices (OPHCis)  under Go Manila App Process (G2I) – Second Place in integrating ICT solutions, responding to the needs of business by Electronic Data Processing enterprises, and creating business opportunities. Parañaque City City Government of Parañaque’s Best in COVID-19 Pandemic Best in Interoperability (G2G) Award –  For LGU’s initiative to connect COVID-19 Strategic Initiatives Response (G2P) – Second data and systems with other government offices, both national and Place local, to improve public service delivery for its constituents. The annual event is a joint project of the DICT, the DILG, and the National ICT Confederation of the Philippines. 6

ENVIRONMENT-PROTECTIVE, 2020 ACCOMPLISHMENT REPORT andCLIMATE CHANGE-ADAPTIVE, DISASTER-RESILIENT LGUs 7

Public Education on MAKATI, QUEZON, AND MUNTINLUPA TOP THE Good Governance and Citizenship Development 2019 MANILA BAY CLEAN-UP COMPLIANCE SCORING LIST ASSESSING COMPLIANCE The city governments of Makati, Quezon, and Muntinlupa topped the The top three LGUs were awarded plaques 2019 assessment of LGUs’ compliance to the Manila Bay Clean-up, of recognition and cash incentives. Special The MBCRPP guidelines on how Rehabilitation and Preservation Program (MBCRPP), as announced awards were also given to LGUs with notable to assess LGUs’ environmental by the DILG-NCR during an awarding ceremony on February 26, performance under the four outcome areas of compliance were issued on 2020 at the Hotel Jen Manila in Roxas Boulevard, Pasay City. the MBCRPP. December 4, 2018 in accordance with the 2008 mandamus of the RANK LGU SCORE Outcome Areas Special Awardees Supreme Court on a 1999 case 1 filed by the Concerned Residents 2 Makati City 96.40% Liquid Waste Muntinlupa City of Manila Bay. The Regional Inter- 3 Quezon City 96.15% Management Agency Committee evaluates Muntinlupa City 95.58% Solid Waste Management Pasay City the LGUs annually based on a compliance scoring tool. Informal Settler Families Quezon City, Caloocan City, Valenzuela City, Las Criteria for assessment IEC and Institutional Piñas City, Makati City are in four thematic clusters/ Arrangements and Pasay City outcome areas: (a) Liquid Waste Quezon City, Caloocan Management; (b) Solid Waste City, Las Piñas City and Management; (c) Informal Settlers Valenzuela City Families); and (d) Information Education Communication (IEC) 2020 ACCOMPLISHMENT REPORT The Manila Bay Task Forces (MBTFs) of the 17 and Institutional Arrangements. LGUs in the NCR were likewise cited for their role in leading and unifying the efforts of local The Regional Inter-Agency governments to comply with environmental Committee is composed of laws and programs. the DILG-NCR, Environmental Management Bureau-NCR, On the other hand, in the September 29, Metropolitan Manila Department 2020 online meeting, the National Inter- Authority, Department of agency Committee (NIAC) recommended Agriculture-Bureau of Fisheries that low-compliant LGUs be closely monitored and Aquatic Resources, National although it also noted that there had been a Housing Authority, Department of significant uptick in these LGUs’ 2019 scores Science and Technology, Laguna compared to that in 2018. Lake Development Authority, Metropolitan Waterworks and Sewerage System, Maynilad Water Services, Inc., Manila Water Company, Inc., Commission on Higher Education, and Department of Health. 8

NAVOTAS IS MANILA BAY CLEAN-UP PROJECT’S MOST Public Education on Good Governance and COMPLIANT LGU IN NCR FOR 2020CitizenshipDevelopment The city government of Navotas (96.7%) climbed four notches from its 2019 spot to top the 2020 Most Compliant LGUs in NCR list for the MBCRPP, according to the recent assessment on LGUs’ implementation of the Supreme Court’s continuing mandamus to clean up and preserve the Manila Bay. The DILG-NCR MBCRPP-Program Management Team (MBCRPP-PMT) presented the results to the 17 LGUs during a virtual meeting on December 16, 2020. Completing the top three spots are 2019’s first-place winner Makati City (96.2%) and Pasay City (96%). Scores of LGUs (in %) RANK LGU 2020 2019 2018 1 Navotas City 96.70 94.20 78.30 96.20 96.40 88.42 2 Makati City 96.00 93.70 84.97 Using the recalibrated assessment tools developed and approved by the NIAC, the RIAC-NCR members gave their scores under four outcome 3 Pasay City areas. To pass each assessment category, LGUs must have at least a 70 percent compliance rate. Prior to the release of results, the DILG-NCR—through the MBCRPP- 2020 ACCOMPLISHMENT REPORT PMT—assembled the members of the Regional Inter-Agency ASSESSMENT Top Scorer/s for 2020 Committee-NCR (RIAC-NCR) on October 20, 2020 online to plan the CATEGORIES assessment, deliberation, and validation processes for the MBCRPP Pasay City activity this year. Liquid Waste Management Malabon City and Parañaque City Solid Waste Management Caloocan City, Las Piñas City, Makati City, Malabon City, From November 9–27, 2020, the RIAC-NCR, which is composed of Muntinlupa City, Navotas City, Parañaque City, Pasay City, different mandamus agencies and national government agencies, then Informal Settler Families Quezon City, and Valenzuela City conducted their assessment of the 17 LGUs in the region. To comply with the health and safety protocols, on-site inspection for this year was Information Education Las Piñas City, Makati City, Mandaluyong City, suspended. Communication (IEC) and Muntinlupa City, and Navotas City Institutional Arrangements (IA) 9

Meanwhile, LGUs that received a below-70 percent rating this year would be endorsed to the DILG-Central Office for validation by the NIAC and for probable case filing. The RIAC recommended that the LGUs’ submitted Catch-Up Plans on how to address gaps or the low rates obtained be considered in the computation of the LGUs’ future overall ratings to recognize the latter’s efforts to comply. As quarterly reports from LGUs are an indispensable component of the DILG-NCR’s monitoring process, the MBCRPP-PMT further conducted an online event to disseminate the guidelines on how to accomplish the Manila Bay Data Capture Form and file their reports via the Manila Bay Data Online System. The orientation targeted key personnel from the LGUs’ City Environment and Natural Resources Office, Sanitation and Housing Offices; and field office focal persons. The Manila Bay Region consists of 178 LGUs found in three regions. These LGUs are in the NCR; the coastal provinces of Bataan, Bulacan, Cavite, and Pampanga; and four non-coastal provinces in the watershed areas of Laguna, Nueva Ecija, Rizal, and Tarlac. The DILG-MBCRPP—through the Program Management Office and teams of Regions III, IV-A, and the NCR—conducts the LGU Compliance Assessment annually. 2020 ACCOMPLISHMENT REPORT 10

COASTAL LGUs ENJOINED TO REVIEW CRM PLANS FOR MANILA BAY REGION On September 25, 2020, the MBCRPP-PMT conducted an online Capacity 2020 ACCOMPLISHMENT REPORT orientation wherein coastal LGUs in the NCR were encouraged to review Development their plans on Integrated Coastal Management (ICM)/Coastal Resource 11 Management (CRM). Multimedia Knowledge and Attendees included the MBCRPP field office focal persons and LGU representatives from the Community Environment and Natural Information Resources Office, City Agriculture Office, and City Planning Office of five coastal LGUs: the cities of Las Piñas, Manila, Navotas, Parañaque, Department of Environment and Natural Resources-NCR, through its South Field Office, and Bakawan and Pasay. Warriors collect debris along the shoreline of the Las Piñas-Parañaque Wetland Center. Three resource speakers discussed, among others, the state of coastal Source: FB page of DENR-NCR. resources in the NCR and the role of LGUs in protecting municipal waters as well as highlighted the importance of ICM plans for each • Coastal LGUs, in consultation with FARMCs, should pass a coastal city/municipality. municipal fisheries ordinance (MFO) that covers the delineation of boundaries of municipal waters; the rules and regulations on In particular, Justin Albert J. de Ramos from the Department of Environment permits and licensing of fishery activities, and entry of fishing and Natural Resources-NCR (DENR-NCR), the first speaker, focused on the vessels; and penalty on non-compliance. The LGU should enact/ challenges of managing the mangroves in Metro Manila and the agency’s update the existing MFO-localizing features of Republic Act No. initiatives to rehabilitate both the mangrove areas and the Manila Bay. 10654. Meanwhile, Adrian Santos from DILG MBCRPP-PMO underscored the • Concerned LGUs should create ICM/CRM Plans to monitor the role of LGUs in resource management, particularly in (a) establishing water quality and marine resources. Fisheries and Aquatic Resources Management Councils in their cities/ municipalities; (b) enacting fisheries ordinances and regulating Finally, Aleya Arca from DILG MBCRPP-PMO directed the discussion prohibited fishing activities; and (c) monitoring their area’s water quality toward the next steps for LGUs. Here, coastal LGUs were reminded to and marine resources. Among his key points were: document their accomplishments based on their ICM/CRM Plans and submit their results to the DENR. • All LGUs adjacent to municipal waters should establish Fisheries and Aquatic Resources Management Councils (FARMCs) to help The DILG PMO will also be collaborating with participating technical regulate fishery activities, including ensuring the rights of small agencies regarding the plan to shift the current Fisheries Compliance fisherfolk to the use of fishery resources. Audit—the monitoring method on LGUs’ level of compliance to the provisions of the Fisheries Code—from the current LGU self-assessment method to one similar to the MBCRPP LGUs’ compliance assessment process. Such shift will take place in either 2021 or 2022.

Capacity MBCRPP PLANNING Outcomes Sample KPIs for LGUs Development WORKSHOP IDENTIFIES Multimedia AREAS FOR IMPROVEMENT Outcome 1: Liquid wastes discharging into % of total commercial establishments, Knowledge and Manila Bay complies with the General Effluent factories and private homes along Information Standards (GES) and/or ambient water quality riverbanks and shorelines of Manila Bay stipulated in the water quality guidelines. watershed area that are inspected by In the NCR’s MBCRPP planning workshop on February 20–21, 2020 in the LGUs for adequacy of wastewater Cubao, Quezon City, the MBCRPP focal persons from 16 of the region’s Outcome 2: Solid wastes ending up in Manila treatment facilities/septic tanks LGUs crafted their action plans, programs, and activities and—in the Bay are reduced. process—identified gaps in as well as solutions on the implementation Establishment of City/Municipality Solid of the MBCRPP. Outcome 3: Houses, structures, constructions, Waste Management Board and other encroachments along the easement areas in rivers, waterways, esteros, lake, and % of Informal settlers and illegal bay coastlines within the Manila Bay region encroachments (Permanently cleared) are permanently removed. Led by resource persons from the DILG Central Office’s MBCRPP Project Outcome 4: Soil loss in Manila Bay is reduced. Management Office, the participants were introduced to (a) key points of the revised Operational Plan for Manila Bay Coastal Strategy (OPMBCS) Outcome 5: Existing biodiversity areas in of 2017–2022 and (b) the DILG MBCRPP calendar of activities for the the Manila Bay region are protected and year; and developed and presented their respective LGUs’ proposed conserved. action plans for the Manila Bay rehabilitation. Outcome 6: The OPMBCS is properly implemented. The Revised OPMBCS of 2017–2022 is a document that outlines the From the discussions on the LGUs’ implementation gaps and issues, specific activities needed for the rehabilitation of Manila Bay and for some solutions proposed by the participants were: (a) to invite DENR the restoration of its water quality to SB Class or recreational water class field officers assigned per district to be part of the LGUs’ Manila level. The strategy has six outcome areas. Bay Task Force; (b) to share the list of outcome areas with the other mandamus national government agencies and invite the latter to 2020 ACCOMPLISHMENT REPORT designate their own MBCRPP field officers; and (c) to include the MBCRPP Project Management Team in the Environmental Management Bureau’s deliberations on how to identify private homes, commercial establishments, and factories along the tributaries of the Manila Bay watershed area. 12

ACCOUNTABLE, TRANSPARENT, 2020 ACCOMPLISHMENT REPORT andPARTICIPATIVE EFFECTIVE LocalGOVERNANCE 13

FROM PERFORMANCE CHALLENGE FUND (PCF) TO Public Education on SEAL OF GOOD LOCAL GOVERNANCE INCENTIVE FUND (SGLGIF): GoodGovernanceand Citizenship Development REWARDING RESULTS-DRIVEN OUTCOMES 2020 ACCOMPLISHMENT REPORT On December 16, 2020, the Regional Performance Fund Management The Act also mandated the creation of a special account under the Team met online to discuss the status of eight LGUs’ ongoing 2019 General Appropriations Act called the Seal of Good Local Governance Performance Challenge Fund (PCF) projects. This activity, entitled “PCF Incentive Fund (SGLGIF), which will be the funding source of the Virtual Monitoring and Ways Forward,” was then followed up with a incentives granted to qualified LGUs. face-to-face deliberation by Local Government Capacity Development Division (LGCDD) personnel six days later. Under the same performance year, as torchbearer of good local governance, eight local government units from the National Capital Established in 2010, the Performance Challenge Fund (PCF) is a Region were allocated counterpart funding for capital investment performance-based reform program that subsidizes LGUs’ high-impact projects aligned with the national development agenda and priorities. and priority local development projects under DILG’s Local Governance These PCF-funded projects are expected to also be in line with the Performance Management Program. LGUs’ local development plans to improve social services, provide public infrastructure, enhance economic services, adapt to climate In 2019, Republic Act 11292—also called the Seal of Good Local change and prepare for disaster, and promote good governance. Governance Act of 2019—institutionalized the Seal of Good Local Governance (SGLG) as an award, incentive, honor, and recognition- Thus, participants in the two year-end meetings also discussed the based program for LGUs that show a commitment to continually steps needed to transition the PCF to become the SGLGIF. A scaled- improve their performance. up performance incentive system and more stringent platform for convergence are expected outcomes of this transition. 14 The implementing rules of the SGLG will to be approved by 2021.

FIELD FOCAL PERSONS SUPPORT PEOPLE’S VOICE Public Education on IN LOCAL GOVERNANCE Good Governance and Citizenship Development To continue to nurture the participation of civil society organizations The analysis also presented the issues and concerns, good practices, 2020 ACCOMPLISHMENT REPORT (CSOs) in local governance, the DILG-NCR organized on February and possible ways forward for LGU and CSO engagements in 2020, 26, 2020 an interfacing activity with field focal persons regarding the including capacity-building interventions for CSO members of LSBs. implementation of the Support for the Local Governance Program in 2020. Since the LGUs’ reconstitution of LSBs impacts the former’s ability Cluster heads and other technical officers from the 17 field offices of to comply with the Seal of Good Local Governance Act of 2019, the the region participated in the activity, which aimed to advance and 2019 SGLG validation results were also presented. Findings partly communicate the substantive gains and challenges of the DILG-NCR in identified the local governance gaps in every locality. engaging CSOs in the reconstitution of local special bodies (LSBs). Finally, findings on the DILG study series on local governance and Participants gained insights from the presentations on three topics: citizen participation were disclosed. Participants were able to tackle (a) analysis of the 2019 CSO accreditation data; (b) the 2019 SGLG the Supreme Court’s Mandanas-Garcia ruling on local governments’ validation results; and (c) the DILG study series on local governance and share of the internal revenue allotment (IRA). In its decision, the citizen participation. Court affirmed that LGUs are entitled to a “just share” of all national taxes collected, and not only from the Bureau of Internal Revenue. On the status of CSOs’ accreditation as well as the reconstitution of LSBs, it was noted that as of February 17, 2020, a total of 2,979 CSOs in Another result highlighted was the need for LGUs to look into the region had been accredited by their local Sanggunian. how civil society can participate in matters of public financial management. For instance, the current LGU policies may be incentivizing the already strong CSOs, to the disadvantage of the rest that are still struggling to complete the accreditation requirements, particularly in terms of financial performance. 15

Multimedia Under the Full Disclosure Policy, as elaborated in DILG Memorandum Knowledge and Circular (MC) No. 2019-149, there are 14 document types that must be made available to the public. FULL DISCLOSURE POLICY:Information MONITORING LGUs’ Public Education on COMPLIANCE BEHAVIOR Good Governance and For 2020, the NCR cities/municipality’s compliance regarding posting Citizenship Development of specific financial reports are as follows: Capacity Period of Submission of % of Compliant LGUs Development Documents (City/municipal Level) It was nine years ago when the DILG first mandated the implementation 1st Quarter 94% of the Full Disclosure Policy—around the same time the Philippines became one of the eight founding countries of the Open Government 2nd Quarter 100% Partnership. Today, this initiative to change the culture of governance continues. 3rd Quarter 100% The Full Disclosure Policy was created to make governments more open, 4th Quarter 100% accountable and responsive to citizens. It requires local governments, cities, municipalities, and barangays to fully disclose financial and The NCR barangays’ compliance in 2020 were also monitored: procurement–related information in at least three conspicuous places, the LGU website, and in print media in the community or of general Period of Submission of Ratio of Compliant circulation; and to update the public on how the LGU budget is being Documents (Barangay Level) Barangays managed, disbursed and used. 1st Quarter 95% Such transparency helps minimize, if not totally eradicate, corruption and misuse of public funds. 2nd Quarter 96% 3rd Quarter 98% 4th Quarter 100% 2020 ACCOMPLISHMENT REPORT 16

Dagyaw: Hiligaynon term for “togetherness”. It describes the nature 2020 ACCOMPLISHMENT REPORT and value proposition of the Philippine Cabinet’s Participatory Governance Cluster and of the Open Governance Partnership, which is about bringing different stakeholders together. 17

Public Education on NCR’S DAGYAW 2020 EVENTS TACKLE DAGYAW 2020: Good Governance and HEALTH, EDUCATION, WORKERS’ BRINGING Citizenship Development WELFARE, AND LIVELIHOOD ISSUES TRANSPARENCY AND INCLUSIVENESS IN 2020 ACCOMPLISHMENT REPORT To comply with health protocols and ensure The episode on health tackled the implications participants’ safety during the COVID-19 of the pandemic on the country’s development TOWN HALLS pandemic, this year’s town hall meetings with in the coming years. CSOs had shifted online and were re-branded as First launched in 2019 as the “Dagyaw 2020: Virtual Town Hall Meetings”. Meanwhile, the episode on workers’ welfare “Dagyaw: Open Government and highlighted the demands and challenges of the Participatory Governance Regional The DILG-NCR hosted four episodes of the virtual labor sector and the programs that could be Town Hall Meetings”, the event event in October and November 2020—the availed by displaced workers. provides a venue for dialogues first region to conduct and wrap up the series between the government and of webinars held via Zoom and Facebook Live The third episode focused on business and different sectors on national and platforms. livelihood. Talks centered on the available local issues and plans. stimulus packages for businesses, small and A total of 560 participants attended the Zoom medium enterprises, and startups to boost local Today, Dagyaw aims to (a) conduct cloud meetings, and more than 9,000 viewers economies. more transparent and inclusive tuned in via Facebook Live. Talks highlighted town hall meetings through close issues on the sectors most hit by the pandemic: The last episode was on the education sector collaboration with nongovernment health, education, workers’ welfare, and under the New Normal, where speakers sectors; (b) serve as a safe space for livelihood. Jules Guiang of the Alliance of Youth discussed the plans for learners and the dialogues on pressing governance Leaders served as moderator for the four virtual challenges in providing quality education in an and operational issues at the Dagyaw episodes. alternate learning environment. national and local levels; and (c) sustain the promotion of citizen 18 participation in governance, despite the challenges posed by the pandemic, by facilitating online conversations between the people and the government. The 2020 event convenors included the DILG-NCR, Department of Budget and Management-NCR, Philippine Information Agency-NCR, and Caucus of Development NGO Network. ****

Capacity CAPACITATING LRI PERSONNEL Development FOR THE 2020 CITIZEN Multimedia SATISFACTION INDEX SYSTEM’S Knowledge and (CSIS) IMPLEMENTATION Information 2020 ACCOMPLISHMENT REPORT 19

How is the LGU performing in the eyes of the constituents and services and tapped to implement the program in the target LGUs. It communities it serves? aimed to capacitate key LRI personnel on fieldwork procedures, data processing, and project management of the 2020 CSIS. To get the answer to the above question, the DILG revived the use of the Citizen Satisfaction Index System (CSIS) as a performance management Luzon B Cluster (South Luzon) consisted of participants from regions tool. In preparation for the implementation of the program, the DILG- CALABARZON, MIMAROPA, Bicol, and the NCR. NCR hosted the conduct of the “Luzon B Cluster Training of Local Resource Institutes” from March 9–12, 2020 at the Hotel Centro Tower The training was composed of nine lectures, two workshops, several in Cubao, Quezon City. demonstration activities on the use of the research instruments, and a field trial of the CSIS instrument in Barangay Kaunlaran in Quezon City. For 2020, 32 LGUs nationwide were originally targeted for the implementation of the CSIS, with priority given to areas covered by the Toward the end of the training, participants were instructed to prepare Retooled Community Support Program. the CSIS implementation plan for each target LGU. The three-day event was attended by 44 participants from the DILG Bureau of Local Government Development–CSIS training team, DILG officers from the regional offices and personnel from the local resource institutions (LRIs), which are academic institutions that provide extension 2020 ACCOMPLISHMENT REPORT 20

Capacity Multimedia Development Knowledge and Information CLIMATE AND DISASTER RISK ASSESSMENT TRAINING PAVES WAY FOR LGU’s DATA-DRIVEN REHABILITATION AND RECOVER PLAN The municipality of Pateros completed its Climate and Disaster Risk platform. Four technical experts from the Department of Human 2020 ACCOMPLISHMENT REPORT Assessment (CDRA) draft after undergoing the CDRA training conducted Settlements and Development served as resource speakers. by LGCDD last September 28–30 and October 1–2, 2020. Lectures covered fundamental concepts, terminologies, and principles With the CDRA training, the municipality is now expected to be able to on hazards and climate change, the conduct of inventory of hazards, determine the right investments necessary, particularly in addressing records of disaster and hazard susceptibility, climate projection, and its vulnerabilities and sensitivities, for its Rehabilitation and Recovery exposure and risk analysis. These were then followed by breakout Plan, which is a component of any LGU’s Comprehensive Development activities where actual LGU data were used by participants as bases for Plan (CDP). their CDRA planning exercise. Thirteen officials/representatives of the Pateros Municipal Council or Participants did a virtual presentation of their draft CDRA as a follow- LGU functionaries attended a face-to-face training following prescribed through activity. The final output would be used by Pateros as part of health protocols this year, while 25 local government operations officers its CDP. from the DILG-NCR regional and field offices attended via the Zoom 21

Capacity Development Multimedia Knowledge and Information LGCDD HELPS PATEROS DRAFT ITS COMPREHENSIVE DEVELOPMENT PLAN 2020-2025 2020 ACCOMPLISHMENT REPORT In 2020, the municipality of Pateros started to formulate its For five days, resource speakers from the DILG Bureau of Local Government comprehensive development plan (CDP) for the year 2020–2025 with Development and DILG–NCR provided 30 officials/representatives of 22 the help of the LGCDD. the Pateros Municipal Council and local functionaries a training on key concepts and a walkthrough of the CDP drafting process via the Zoom The LGU initiative commenced after the assessment activity on platform, while the Pateros participants worked on-site, following health NCR LGUs’ CDPs was released by the Metro Manila Comprehensive protocols. Development Plan Technical Assessment Committee and Secretariat (CDP-TACS) in 2019. Also in attendance were observers from the Metro Manila Development Authority, one of the members of the Metro Manila CDP-TACS. In November 2020, the LGCDD mentored Pateros’ Local Development Council on the formulation of a CDP. This session was a follow-up The training was followed by a CDP writeshop. The DILG-NCR will activity of the Climate and Disaster Risk Assessment (CDRA) training continue to provide support to the municipality until the 2020–2025 for the municipality held a month earlier. CDP is finalized and approved.

Socially PROTECTIVELGUs 2020 ACCOMPLISHMENT REPORT 23

Capacity As of December 31, 2020, the reported project completion through the Development SubayBAYAN System stood at 42.82 percent. The project is expected to be completed by December 31, 2021. THE LGSF-ASSISTANCE TO MUNICIPALITIES PROGRAM AND THE Meanwhile, for 2020, the municipality of Pateros was also allocated ₱10.626 million for its proposal to purchase a disaster risk reduction ROAD TO FISCAL AUTONOMY management-related rescue vehicle and portable incident command center tracker mobile communication equipment. Target completion While full devolution of functions is the end goal of the Local year for this project is in 2021. Government Code of 1991, the fact is that not all LGUs have the same trajectory in terms of their capacity toward fiscal autonomy. Some, Before the release of funds, LGUs are required to comply with all the thus, still face challenges in the exercise of devolved service delivery governance reforms and technical requirements. The Department of functions. Budget and Management, through the Bureau of Treasury, releases funds to beneficiary municipalities after the endorsement of complete For this reason, the Assistance to Municipalities Program under the and approved documents by the DILG-Central Office. 2020 Local Government Support Fund (LGSF) aims to equitably help 2020 ACCOMPLISHMENT REPORT LGUs by providing subsidies to the latter’s priority programs and projects on basic services. The appropriated amount may be used for 24 such programs as health and social welfare services, information and reading centers, satellite or public markets, disaster risk reduction- related facilities and equipment, peace-promoting projects, and other infrastructure projects. In the NCR, the municipality of Pateros’ LGSF- Assistance to Municipalities project in 2019 was the rehabilitation of P. Rosales Street in Barangay Sta. Ana, which was allocated ₱11.777 million from the Fund. The LGU provided a counterpart fund of ₱91,769.69.

REVIEW OF ISF FUND AND OPLAN LIKAS PROGRAM IDENTIFIES RELOCATION CHALLENGES Multimedia Capacity Knowledge and Development Information The NCR is home to about 39 percent of the country’s total informal and sustainable settlements that Above photo: Mayor Rex Gatchalian 2020 ACCOMPLISHMENT REPORT settler families (ISFs). Of these, at least 104,0001 have been reported to have access to basic social services. In received the Resettlement Gover- live in danger areas and waterways. 2020, the pandemic added an extra nance Assistance Fund (RGAF) check dimension to the already challenging for the city of Valenzuela worth According to the ₱50 billion-funded Alternative Housing Program and undertaking. ₱2,492,518.00 from the DILG-NCR on People’s Plan (AHPPP) Fund Program, danger areas are particularly December 18, 2020. The fund will be those along waterways, such as rivers and their tributaries, floodways, used for the improvements in Disipli- creeks or esteros earlier identified by the Supreme Court as having to na Village Ugong and Disiplina Vil- be cleared of all structures. lage Bignay. Thus, the government, through OPLAN LIKAS2, initiated the pre- Through the Resettlement Resettlement Governance Assistance emptive relocation of ISFs along waterways and danger areas. For local Governance Assistance Fund (RGAF) Fund is the financial assistance given governments, however, that meant ISFs do not just have to be relocated Program, the DILG supports the by DILG to cities with resettlement to safer grounds; these families should also be given humane, livable LGUs’ activities by either providing plans for informal settler families (ISFs), especially those with in-city 1  HUDCC 2010 figure. relocation sites. 2  Or the Oplan Lumikas Para Iwas Kalamidad at Sakit. (a) technical assistance in improving LGUs’ structure, and resettlement policies and programs; and/or (b) financial assistance so that basic services and facilities on disaster risk reduction and management, solid waste management, and peace and order can be provided in 25

resettlement sites. Since 2017, three local government units in NCR— In NCR, Valenzuela City is the sole RGAF beneficiary for 2020 and has the cities of Manila, Caloocan, and Valenzuela—had been recipients of been allocated a fund of ₱2,492,578.00. Per the 2020 guidelines, the city financial assistance from the RGAF Program. has one year to complete the implementation of its project. In December 2020, a year-end review of the AHPPP and performance of The 2020 RGAF is expected to sustain and expand the projects and the three implementing LGUs was presented by the DILG-NCR, through activities funded by RGAF 2017 and 2019. In light of the COVID-19 the Local Government Monitoring and Evaluation Division (LGMED), in pandemic, the government interventions will also respond to the health an online meeting. situation in resettlement sites and ISFs. Among the key points from the review are: Components of the Resettlement Governance Assistance Fund Program • The recent DILG Memorandum No. 159 s. 2020 (“Guidelines for the 2020 ACCOMPLISHMENT REPORT Implementation of the 2020 Resettlement Governance Assistance Components Project types Examples Fund RGAF to Local Government Units with Resettlement Sites in Regions III, IV-A and the National Capital Region”) underscores Augmentation Fund Peace & order Construction of barangay outposts, the RGAF’s aim to capacitate the LGUs in developing a holistic Support installation of CCTVs resettlement program, including the ability to integrate the relocated Disaster preparedness Construction of evacuation centers, families into their new community. Transition Funds procurement of tools and equipment Solid waste management for early preparation and response • Among the challenges encountered by the program are: (a) the during calamities moratoriums on relocation activities by receiving LGUs have stalled Wages & honoraria for Maintenance of dump trucks, the relocation efforts of the National Housing Authority and Social community workers maintenance of existing materials Housing Finance Corp.; (b) receiving LGUs demanded for housing Operations and recovery facility unit allotment for their internal ISFs, in return for allowing the transfer maintenance of community of ISFs from Metro Manila through the Oplan LIKAS program; facilities and vehicles Power and water supplies for (c) some relocated ISFs were not from the target waterways and Access to capital community facilities other danger areas; and (d) there was an absence of an updated list of qualified beneficiaries as basis for the disbursement. Startup capital to support livelihood projects • The recipient LGUs in 2017 and 2019 and the corresponding funds downloaded are: LGU 2017 RGAF 2019 RGAF CALOOCAN FUND DOWNLOADED MANILA VALENZUELA ₱ 9,466,000.00 ₱ 12,475,000.00 ₱ 16,013,000.00 ₱ 3,275,000.00 ₱ 6,900,000.00 ₱ 5,575,000 26

Capacity Development Linkage Multimedia Knowledge and Information Public Education on Good Governance and Citizenship Development Civic Innovation DILG-NCR ENGAGES SANGGUNIANG KABATAAN FOR PEACE AND DEVELOPMENT The DILG-NCR, through its Capacitating Urban Communities for In the August 2020 consultative meeting, Pasig City Mayor Victor Maria 2020 ACCOMPLISHMENT REPORT Peace and Development (CUCPD) program, recognizes the role of Regis N. Sotto inspired the participants by sharing his experiences and youth leaders as catalysts of truth as well as partners in initiatives on the vital role of the youth in the field of leadership and governance. peace and development in their own grounds. The virtual consultative meeting with 17 Sangguniang Kabataan (SK) Federation presidents in Mr. Josh Mahinay of the social enterprise BEAGIVER discussed various the NCR on August 26, 2020 was one way to engage the youth leaders entrepreneurship programs that could help the youth develop innovative in efforts to protect their communities against any forms of violence products and services tailored fit to the needs of their community. and deceptive recruitments that may threaten the peace and security in the metropolis. Participants were also briefed on the measures to prevent recruitment efforts by communist terrorist groups in the NCR. The SK is now also part of the DILG-NCR Peace Table, an initiative that intends to bring together different sectors of the society in providing The CUCPD is a program that aims to empower sectors such as the solutions to issues, particularly on peace and development. Such allows youth as advocates for peace and development and to help them the SK members to voice out their concerns and challenges encountered benefit from and contribute to good local governance. on the ground. 27

Public Education on Good Governance and Citizenship Development THE KCON 2020: THE POWER OF PEACE DISCOURSE IN LOCAL GOVERNANCE 2020 ACCOMPLISHMENT REPORT Local government functionaries, peace advocates, and experts from Allen explained the concept of Positive Peace and delved into the different parts of the world gathered virtually on November 23, 2020 for Philippines’ performance in the latest Global Peace Index and Positive DILG-NCR’s second Knowledge Convergence (KCON) for the year. Peace Report. He noted that based on the Global Peace Index, the Philippines’ 129th ranking is an improvement over its 134th slot in 2019. The virtual conference entitled “Knowledge Convergence towards Praxis on Peacebuilding and Conflict Resolution” was attended by more than Santiago’s lecture covered the Peace 911 Initiative in Davao City’s 200 participants from the 17 LGUs of the NCR and key officials from Paquibato District, following the Eight Pillars of Positive Peace 17 DILG regional offices as well as from other national government Framework. Santiago, who also serves as a Peace Advisor to Davao City agencies. Mayor Sara Duterte, shared that the initiative produced significant and immediate results because it helped the government address the root The KCON is DILG-NCR’s platform where its personnel learn about of violent conflicts, particularly the lack of basic services and livelihood innovative practices in promoting good local governance that lead to in conflict-stricken communities of the district. peaceful, progressive, and resilient communities. Professor Katayanagi, meanwhile, shared the different paths to peace Through the KCON, DILG-NCR aims to attain prosperity and inclusive based on experiences from around the world, including football and art development through wider peace discourse and by involving local as part of the peace-building efforts in conflict areas. Participants were government units in its programs and initiatives. encouraged to draw ideas from these examples and apply them in their localities. In this pandemic time, DILG-NCR expanded its platform virtually to include its clients and continued its capacity-building efforts for LGUs. Speakers included DILG Assistant Secretary for Special Concerns-Local Government Sector Odilon Pasaraba, Charles Allen of the Institute for Economics and Peace, Professor Mari Katayanagi of Hiroshima University, Irene Santiago of the Mindanao Commission on Women, and Regine Guevara of the Asian Youth Peace Network. 28

andPEACEFUL, ORDERLY SAFE LGUs 2020 ACCOMPLISHMENT REPORT 29

PEACE AND ORDER COUNCIL Civic MEETINGS: ADDRESSING PEACE AND Innovation ORDER ISSUES DURING A PANDEMIC Public Education on Good Governance and Citizenship Development The Regional Peace and Order Council–NCR (RPOC-NCR) set four Multimedia joint council meetings in 2020 to assess the projects on public safety Knowledge and in the metropolis. The meetings were held on February 26, May 1, September 25, and December 15, 2020. Information The February 26 meeting, in particular, was graced by Assistant Capacity Secretary Manuel B. Felix, DILG assistant secretary for Peace and Development Order, who talked about the overwhelming roles of local chief executives and DILG’s commitment to partner with local governments Linkage in the alignment of initiatives. He also underscored the need to fortify efforts to address both social menaces as well as emerging diseases These meetings tackled the status of strategic plans and activities under such as the new coronavirus strain that started spreading around the the Council’s five pillars. Among the activities/programs in 2020 were: world in the first quarter of 2020. RPOC Pillar Partial List of 2020 Actions 2020 ACCOMPLISHMENT REPORT Anti-illegal Drugs Advocating to expand the establishment of Balay Silangan to all 17 LGUs in the NCR Crime and Disorder Violent Extremism and Tackling the Barangay Drug Clearing Program’s process Insurgency in the new normal Public Safety Creating a New Technical Working Group to Review Security Protocol on Crisis Management Administrative Governance Conducting an online orientation on how to prevent Violent Extremism and Promoting Peace and Development in Barangays for local officials and tanods from 190 barangays Advocating that each LGU in the NCR designate an officer to handle the encoding and analysis of data generated by a road crash reporting system starting 2021 Reviving the road clearing initiative under the Modified General Community Quarantine/New Normal Status Pilot-testing the crime reporting tool Metro PODS in three barangays in Quezon City Coordinating inter-agency efforts to assist locally stranded individuals in the NCR during the lockdown 30

The RPOC-NCR is composed of about 50 permanent 2020 ACCOMPLISHMENT REPORT council members led by the RPOC Chairperson, Mayor Edwin Olivarez and two vice-chairpersons; DILG-NCR Director Maria L Agustin as the head secretariat of RPOC- NCR; local chief executives in the NCR; and members of national government agencies, Liga ng Barangay, and civil society organizations. The RPOC-NCR is mandated to assess the prevailing situation related to public safety in the NCR, formulate plans on peace and order and provide recommendations to the National Peace and Order Council, which is chaired by the secretary of the DILG. NOTE: For details on the RPOC achievements for the year, see On Peace and Order: Grit and Resilience, the first of the three-part 2020 DILG-NCR Report series. 31

PEACE AND ORDER COMPLIANCE MONITORING PARTIALLY SHIFTS ONLINE To continue providing unhampered services to LGUs despite the limitations posed by the pandemic, the DILG began to shift part of its monitoring process of LGUs’ Peace and Order and Public Safety Plans (POPSP) online. For one, the POPSP Policy Compliance Monitoring System—an online database meant to help plan, implement, monitor and generate reports— was developed. Here, every LGU uploads its plan, funding requirements, and semestral and annual accomplishments, thus making monitoring of their plan implementation easier. For CY 2020, the compliance rate of the region is as follows: Reporting Form 1 Reporting Form 2 (1st Semester 2020) 2019 Annual Report 17/17 or 100% 16/17 or 94% 2020 ACCOMPLISHMENT REPORT Below is the compliance rate of the Peace and Order Council Secretariat Reports: C/M POC Secretariat Report C/M POC Secretariat Report 1st Semester 2020 2nd Semester 2019 17/17 or 100% 17/17 or 100% *** 32

STRENGTHENING INTERNAL CapacityORGANIZATIONAL 2020 ACCOMPLISHMENT REPORT 33

AUDITING LGRRC AS CENTER FOR EXCELLENCE IN URBAN GOVERNANCE INNOVATIONS Civic Innovation 2020 ACCOMPLISHMENT REPORT A two-day activity entitled “KM Audit and SPMS Orientation” was held The resource speaker also shared a list of measures of success and in January 2020 at BSA Twin Tower, Pasig City to reorient 46 members underscored the need for the regional office to have its own standardized from both the DILG-NCR’s regional and field offices on the rationale success indicators with unique targets to avoid confusion among those behind the organization’s Strategic Performance Management System being rated and the raters. (SPMS). It also provided participants an understanding of how the regional office’s knowledge management audit relates to its LGRRC. The second part of the seminar focused on knowledge management audit. Helen A. Verzosa, Local Government Capacity Development The SPMS is a mechanism that links employee performance with Division chief, explained that the audit aims to determine if the local organizational performance. This system ensures that every employee governance sector is already practicing knowledge management and achieves the objectives set by the organization while the organization, could sustain the implementation of such process. In particular, the on the other hand, achieves its objectives in its strategic plan. existing knowledge management audit tools intend to determine, identify and assess the status of the LGRRC. Resource Speaker Jenny Naz-Nuyda from the DILG central office focused her discussion on the basic elements of the SPMS, its The LGRRC in the NCR was established in 2010 as a center for excellence procedures as well as the documentary forms and how to fill them in urban governance innovations. It aims, among others, to promote out. The SPMS serves as the basis for the grant of incentives and a culture of learning and knowledge sharing in pursuit of sustainable rewards, trainings, scholarships, and personnel actions, according to development and to harness the role of DILG as a knowledge broker Naz-Nuyda. It aims to establish a performance-based rating scheme and facilitator of capital development in local governance. by evaluating strengths and weaknesses objectively, linking the 34 personnel performance commitments and work priorities with the DILG’s core values, “Matino, Mahusay at Maaasahan”.

Civic Multimedia Innovation Knowledge and Information QUALITY MANAGEMENT SYSTEM UNDERGOES FOURTH INTERNAL AUDIT In November 2020, the Regional DILG-NCR field offices were also 2020 ACCOMPLISHMENT REPORT Internal Quality Audit team audited to ensure that processes conducted its fourth annual internal were aligned with that of the regional assessment of the DILG-NCR’s quality office. management system since 2018. Days prior to the audit, a series In this year’s 10-day audit, the of focus group discussions on the team assessed the organization’s audit program and plan had been conformance to ISO 9001:2015, initiated by the same quality team and applicable legal, customer and subsequently communicated to and organizational requirements; and agreed with the stakeholders and and determined if DILG-NCR’s other concerned personnel. quality management system had been effectively and consistently Thereafter, the assessors held an implemented as planned. A total of audit closing meeting on December 56 procedures were audited. 11, 2020 to present the conformities, non-conformities and opportunities However, to comply with the for improvement in the DILG-NCR’s country’s health protocols, the review quality management system. To was carried both remotely and on- ensure that the proposed changes site (where required). The team and actions on the system would be interviewed the top management, carried out, a regional management regional and deputy quality review was conducted a week after. management representatives, and process owners as well as inspected 35 and pored over official documents.

Multimedia DILG-NCR EMPLOYEES Knowledge and Information RECOGNIZED IN 2020 URBAN B. Local Government Monitoring and Evaluation Division (LGMED) Capacity 1.Barangay Full Disclosure Policy (BFDP) GOVERNANCE EXEMPLAR AWARDSDevelopment Quezon CIty Pasig On December 17, 2020, DILG-NCR’s governance exemplar awardees were honored during the virtual ceremony, “Pagpupugay at Pasasalamat 2.Full Disclosure Policy (FDP) 2020: DILG-NCR Year-End Evaluation cum Urban Governance Exemplar Quezon CIty Awards”. The event recognized the personnel/offices/units that excelled Las Piñas in the performance of their assignment and/or had received special achievement citations in 2020. The region’s Program on Awards and 3.MBCRPP Quarterly Report Submission (Form 1, 3, 4) Incentives for Service Excellence (PRAISE) Committee served as the Caloocan (Big Field Office Category) recommending authority. Makati, Las Piñas, Muntinlupa (Small Field Office Category) The table below lists the awards/recognitions/citations given to DILG 4.MBCRPP Environmental Compliance Audit Reports (Form 2) personnel and field offices per program in each division in 2020: Caloocan (Big Field Office Category) Navotas, Makati, Muntinlupa (Small Field Office Category) A. Office of the Regional Director (ORD) 5.Violence Against Women (VAW) 1.Management of Locally Stranded Individuals Manila (Big Field Office Category) Navotas (Small Field Office Category) Manila* 6.Violence Against Children (VAC) Pasay Manila (Big Field Office Category) Navotas (Small Field Office Category) Taguig 7.Local Committee on Anti-Trafficking 2020 ACCOMPLISHMENT REPORT 2.Use of Social Media Channels Caloocan (Big Field Office Category) Muntinlupa (Small Field Office Category) Pateros 8.Katarungan Pambarangay Compliance Report 3.Maximizing the Use of Online Customer Satisfaction Survey Caloocan (Big Field Office Category) Marikina (Small Field Office Category) Quezon City (Big Field Office Category) 9.Resettlement Governance Assistance Fund (RGAF) Mandaluyong (Small Field Office Category) Marikina (Small Field Office Category) 4.Internal Quality Audit 10.Peace and Order and Public Safety Plan Policy Compliance System (POPS PCMS) Quezon City (Big Field Office Category) Edgar A. Pacaño Riczon C. Del Mundo Pasig, Makati (Small Field Office Category) Ana Jury Castillo Jephany M. Pingkihan 11.COVID/ Contact Tracing and Zoning Containment Strategy Monitoring Reports All Field Offices Florence Concepcion P. Patricia Rovie Q. Salamero Cauilan 12.Assistance to Municipalities Municipality of Pateros Adrian J. Lopez Julian T. Felipe Kathleen M. Sibal Lennie M. Yap Maricor C. Dayandante Ednalyn Trixia C. Castillo 36 Jovette F. Genona Rose Anne L. Samson

C. Local Government Capability Development Division (LGCDD) 2.Healthy Workplace Award 1.Best Practice COVID-19 Responses Las Piñas Valenzuela San Juan Leah B. Peralta Irene G. Arrogante Marlon Clyde S. Caloocan Parañaque Pasig Camilo QC Malabon Pasay Fortunato Austris Rhona Grace Perola Imelda D. Basilio Manila Makati Jess Marie D. Acoba Gemma D. Dancil Benjielyn F. Yu-Roxas 3.Special Awards (Complete submission of admin requirements) Dino C. Lagos Mandy O. Alqueza Arthur Marc S. Caras Navotas Jephany M. Pingkihan Marianne B. Anceno Gina I. Gabertan Valenzuela Patricia Rovie Q. Salamero Christianne R. Millabas Marda Alina R. Muntinlupa Dumaoang-Acoba 4.Special Awards (Laudable efforts in ensuring the prudent use of the field office’s budget Nithel Kevin Testor Bernadette E. Demillo Emmanuel D. allocation for CY 2020) Borromeo Pasig Gloria C. Aguhar Jovette F. Genona Trixie Grace B. Briones Valenzuela Lilian C. Madjus Phoebe-Gem P. Alvaro F. Fabon Jr. Muntinlupa Tamondong 5.Bayanihan 2: We Recover As One Act Atty. Franie S. Rios Jose Conrad R. Oropilla Czarina G. Del All 17 field offices Espiritu Santo 6.First to Meet Target Quota in the Hiring of Contact Tracers Neninta P. Porcincula Alona R. Raymundo Diana S. Del Mundo Caloocan (Big Field Office Category) * Note: City names refer to DILG field offices. Justiniano R. Rios Mercedes S. Tuico Racel S. Jose Majalin Laia C. Tiu Visitacion C. Martinez Joybie T. Regional Director Maria Lourdes Agustin opened the ceremony by Concepcion-Arceo expressing her appreciation for the personnel’s ability to perform their best despite the challenges posed by the COVID-19 pandemic and John Carlo M. Vergara Team Pasig Kelvin John P. Gaen enjoined the Zoom participants to make the organization inclusive and receptive to change in the New Normal. Carlo Tristan M. Canta Annie Ruth A. Quines Lennie M. Yap Mary Anne B. Planas Maria Isabel D. Bunag Patricia Joy M. Quinatadcan 2.Active Online Facilitation for Contact Tracers through Google Classroom 2020 ACCOMPLISHMENT REPORT Pasay City Local Government Operations Officer (LGOO)/Personnel Section OIC- Chief Dennis De Paz gave the overview on PRAISE. He also enumerated Manila its legal bases and explained the composition of the PRAISE Committee and its duties and responsibilities. Caloocan Makati Muntinlupa To put the recognition ceremony in context, LGOO Luigi Pilarta and LGCDD Chief Helen Verzosa discussed the role of the LGRRC as the 3.Barangay Task Force to End Local Communist Armed Conflict DILG-NCR’s center of excellence and why the knowledge management audit is relevant in making sure that systematic knowledge management Parañaque procedures are being sustained within the organization. D. Finance and Administrative Division (FAD) 1.Achievement Award Adrian J. Lopez John A. Visca, CESE The event was also graced by Assistant Secretary for Human Resource Development Florida Dijan. Rolando Demillo 37

CAREER EXECUTIVE SERVICE Capacity MILESTONES WITHIN DILG-NCRDevelopment In 2020, six DILG-NCR local government operations NEW OIC-ASSISTANT officers passed the 2019 career executive service written REGIONAL DIRECTOR examination (CESWE), with LGOO V Jean Redi Briones bagging the ninth slot (at 90.89%) out of 264 successful WELCOMED candidates. 2020 saw a change of guards as Atty. Ana LGOO V Jean Redi Briones Briones is the chief of the Peace and Order and Public Safety Lyn Baltazar-Cortez took on the role of OIC- Section of the Local Government Monitoring and Evaluation Assistant Regional Director of DILG-NCR, Division and has been recognized by the National Peace replacing Juan Jovian Ingeniero, who had and Order Council as an outstanding Regional Peace and been assigned as OIC Regional Director of Order Council (RPOC) focal person for his efforts in making DILG-Western Visayas. the National Capital Region’s council the best RPOC in the country. Prior to the new role, Baltazar-Cortez was a DILG city director, during which time she The other successful passers in the December 1, 2019 batch from DILG-NCR saw the Seal of Good Governance being conferred on Caloocan City for were LGOOs VI Abigayle Baligod, Ana Jury Castillo, Franie Rios, and LGOOs V Lea four consecutive years and on Quezon City in 2018. Evangelista, and Zotico Gerson Villanueva Jr. She was also instrumental in enacting ordinances to institutionalize 2020 ACCOMPLISHMENT REPORT The CESWE is one of the four stages of the career executive service (CES) good local governance measures such as Quezon City’s protocols on eligibility process. The other phrases are the assessment center; performance the Management of the Dead and Missing—a key component in disaster validation; and panel interview. risk reduction and management (DRRM) that became a blueprint for the issuance of a national policy on DRRM. In the government sector, the CESWE is open to those who are either appointed to a CES position or an officer-in-charge to a CES position for at least six months; These were some of the efforts that paved the way for the DILG Quezon or appointed to at least a division chief position and have at least two years of City field office to qualify as a finalist in the Local Government Academy’s managerial experience. Bugkos ng Bayan category under the Capacity Development Awards for Catalysts of Excellence (CAPDev Ace), the highest recognition given by the Those holding non-career positions can also take the CESWE provided they DILG to its personnel who champion its vision for LGUs. have at least three years of managerial experience; served the government for the same period of time of their application; and been occupying a position Meanwhile, Ingeniero was responsible for leading the ISO 9001:2015 equivalent to or higher than a Division Chief. Certification of the Quality Management System of DILG-NCR and the conduct of the first Peace and Order International Summit in 2018. He was 38 Meanwhile, new LGOO VII Gay Arganda and Atty. Raymond Alcantara made a key figure in the LGRRC-NCR and a finalist in the Ugnay ng Mamamayan news for being the first to attend an online oath-taking in DILG-NCR’s 32 years. award, also under CapDev Ace. The two operations officers took their oath virtually before Regional Director Maria Lourdes Agustin on August 10, 2020.