Taklimat AKA 2020

ANUGERAH KUALITI AKADEMIK (AKA) 2020 CITRA KARISMA TAHUN 2021     JK KUALITI FS PUSAT KUALITI & PENGURUSAN RISIKO (UTM QRiM) UNIVERSITI TEKNOLOGI MALAYSIA

Table of Contents 01 02PEMARKAHAN JADUAL DAN DAN PROSES KERJA PENARAFAN 03 04 AUDIT TAPAK PROJEK INOVASI Kriteria Kriteria Rubrik Rubrik

Jadual Kerja

Jadual Kerja AKA 2020 Citra Karisma 2021 Mesyuarat JK Taklimat AKA 2020 Tarikh pembukaan Induk Bil.1/2021 kepada Fakulti folder kepada Panel Penilai 25 Jan 9 Feb 11 Feb 18 Mac 21 Mac 31 Mac Mesyuarat JK Tarikh Akhir Tarikh Akhir Induk Citra Karisma kemasukan Fakulti Hantar data/bukti Laporan Projek Inovasi

Sambungan.. Tarikh akhir hantar Audit/penilaian Tarikh Akhir terima laporan Amalan AKA markah daripada Terbaik kepada panel penilai Panel Penilai 1 Apr 1 Apr 4-8 Apr 11-12 Apr 14 Apr 14-20 Apr Taklimat kepada Pembentangan Penyediaan panel penilai AKA Projek Inovasi Markah/keputusan dan Amalan Terbaik

sambungan.. Penghantaran Majlis Citra Bahan kepada Karisma 2021 Mesyuarat Induk urusetia Citra AKA 2020 Bil.2/2021 Karisma 21 Apr 22 Apr – 5 Mei 6 Mei 24 Mei 14 Julai Penyediaan kertas Mesyuarat JK kerja keputusan Induk Citra Karisma dan write-up penerima anugerah

Data/BahanBukti

Proses Kemasukan Data/Bahan Bukti 01 Setiap fakulti akan diberi satu folder untuk data/bahan bukti di 02 Unishare UTM QRiM 03 04 Bahan bukti hendaklah dimasukkan ke folder mengikut sub-kriteria seperti yang telah ditetapkan Tempoh memasukkan data/ bahan bukti adalah dari 18 Februari hingga 18 Mac 2021 Setiap fakulti dikehendaki memberi 2 nama untuk dibenarkan akses ke Unishare tersebut. (tidak termasuk AC/AD)

Contoh Folder FS 1.0 1.1 1.1.1 2.0 1.2 1.1.2 Folder 3.0 1.3 1.1.3 Fakulti 4.0 1.4 1.1.4 Folder Folder Folder Kriteria Sub-Kriteria L1 Sub-kriteria L2 Utama

Pemarkahan dan Penarafan

Pemarkahan AKA 2020 70% 30% Audit Tapak Projek Inovasi

Star Rating Klasifikasi Julat Markah Penarafan Terbilang (Outstanding) >87.5 6 Star 757.56.6– –878.75.5 5 Star Cemerlang (Excellent) 63.6 – 75.5 4 Star Sangat Baik (Very Good) 51.5 – 63.5 39.5 – 51.5 3 Star Baik (Good) < 39.5 2 Star Memuaskan (Satisfactory) 1 Star Lemah (Weak)

Kriteria dan Rubrik Audit Tapak

Kriteria Audit Tapak 1.0 Strategic QA 2.0 Systemic QA 3.0 Functional QA 4.0 Results

Mercury 1.0 STRATEGIC QA ( KETUA TP, PPK (PSM) 1.1 Vision, Mission and Culture Mars 1.2 Governance Jupiter 1.3 Leadership and Management Venus 1.4 Human Resources Management

1.1 Vision, Mission and Culture 1.1.1 Senior Leaders ensure that 1.1.2 The vision, mission and the vision and mission are culture are articulated, shared and meet cascaded and demonstrated stakeholders’ needs and to for implementation their satisfaction. 1.1.3 Review of the vision, 1.1.4 The vision, mission and mission and culture is culture, and their development carried out to meet processes are improved to stakeholders’ needs and to meet stakeholders’ needs and their satisfaction. to their satisfaction

1.2 Governance Governance system including 1.2.1 1.2.2 Decisions from Faculty board and/or advisory committee governance are translated into is established to set strategic action plans, policies and directions given the specific guidelines for implementation context of the Faculty, and to ensure accountability, sustainability and transparency as well as to mitigate potential risks 1.2 The governance system of 1.2.4 1.2.3 Review of the governance the Faculty is improved for system of the institution is Faculty effectiveness and carried out better risk management

1.3 Leadership and Management Senior Leaders adapts 1.3.1 1.3.2 Senior leaders involve in management structure with communicating and engaging defined roles and stakeholders in driving the vision, responsibilities, mission and culture; and strategic decision-making, goals of the Faculty communication and reporting to achieve the vision, mission and culture; and strategic goals of the Faculty The leadership and 1.3.4 1.3.3 Review of the leadership and management structure of the management structure of the Faculty are improved for Faculty is carried out management effectiveness and to achieve desired levels of organisational performance

1.4 Human Resources Management 1.4.6 1.4.1 1.4.1 1.4.6 1.4.2 The human resource plans, Human resource planning (considering policies, procedures, and schemes 1.4.5 1.4.3 succession, promotion, redeployment, are improved to support education, termination, and retirement) is carried out research and service to fulfill the needs for education, research and service 1.4.5 1.4.2 Review of the human resource plans, policies, procedures, and Competences including schemes is carried out leadership skills of various staff categories are identified and established 1.4.4 1.4.4 4.4.3 Performance management system Training and developmental including rewards, recognition and coaching/mentoring schemes is needs of staff are identified and implemented to motivate and support education and service activities are implemented to fulfill them.

Mercury 2.0 SYSTEMIC QA (KETUA ADQS) 2.1 Internal Quality Assurance (IQA) System Mars 2.2 Internal and External QA Assessment Jupiter 2.3 IQA Information System Venus 2.4 Quality Enhancement

2.1 Internal Quality Assurance (IQA) System Structures, roles and 2.1.1 2.1.2 Strategic QA plan encompassing responsibilities and accountability 2.1.3 2.1.4 strategies, policies, stakeholders’ of IQA are established to meet the 2.1.5 engagement and activities as strategic goals and quality well as QA promotion and assurance of the institution training is established to meet the strategic goals and quality System to document, review and assurance of the institution communicate QA policies, systems, processes and Key performance indicators and procedures is implemented targets are established to measure the performance of the The strategic QA planning quality assurance in the Faculty process and key performance indicators and targets are improved to meet the strategic goals and quality assurance of the Faculty

2.2 Internal and External QA Assessment 2.2.1 Plan for internal and external 2.2.2 The internal and external QA QA assessment is established assessment is regularly carried out by trained and independent staff and/or experts 2.2.3 The findings and results of 2.2.4 The internal and external QA the internal and external assessment processes are QA assessment are improved to meet the reviewed strategic goals of the Faculty.

2.3 IQA Information System Plan for IQA information 2.3.1 2.3.2 IQA information including data management including collection, analytics is relevant, accurate and processing and reporting data, readily available to stakeholders records and information to and in a timely manner that aid from stakeholders in supporting decision making while assuring education and service is integrity, confidentiality and established security of them 2.3 The management of IQA 2.4.4 2.3.3 Review of IQA information information and their plans, management system, and the processes and policies are quantity and quality of data and improved to support education, information as well as the research and service integrity, confidentiality and security of them is carried out

2.4 Quality Enhancement Plan to continually enhance 2.4.1 2.4.2 Criteria for selecting institutional quality including 2.4.3 2.4.4 comparative and policies, systems, processes, 2.4.5 benchmarking information procedures and resources to and partners to improve seek best practices in performance are established education and service is established Review of the process for selection and use of Comparative and comparative and benchmarking information to benchmarking information is enhance QA practices and carried out encourage innovation is carried out The process for selection and use of comparative and benchmarking information is improved to continually seek best practices in education, research and service

Mercury 3.0 FUNCTIONAL QA (TDAHEP DAN PPK Mars (AKADEMIK) Jupiter 3.1 Curriculum Design and Review 3.2 Teaching and Learning 3.3 Student Assessment

3.1 Curriculum Design and Review 3.1.1 3.1.2 3.1.3 3.1.4 System to design, Syllabi and Review of the The curriculum develop, monitor, review delivery plans of curriculum design design and review the programme and approve curricula and its courses are and review process, and for all study process, and curricula are documented, curricula is carried improved to programmes and communicated and ensure that they courses with input and delivered based on out remain relevant and up-to-date to feedback from the expected meet the changing stakeholders is learning outcomes needs of the established. System to stakeholders formulate and align expected learning outcomes of the programme and its courses to the stakeholders’ needs is established

3.2 Teaching and Learning 3.2.1 3.2.2 3.2.3 3.2.4 System to select Teaching and learning Teaching and The educational appropriate teaching activities enhance learning activities are philosophy and and learning activities teaching and learning life-long learning and monitored and that are aligned to are constructively evaluated for quality activities are the educational aligned to the improved to achieve achievement of the and improvement the expected learning philosophy and the expected learning outcomes, quality of achievement of the outcomes teaching and learning expected learning and life-long learning outcomes is established

3.3 Student Assessment 3.3.1 3.3.2 3.3.3 3.3.4 System to plan and The student The student The types of student select appropriate assessment is assessment methods assessment and types of student constructively and the results of the assessment during aligned to the assessment methods the course of study is achievement of the assessment are are improved to expected learning reviewed to ensure established validity, reliability and ensure their validity outcomes and reliability towards fairness and the achievement of the the achievement of expected learning expected learning outcomes outcomes

Mercury 4.0 EDUCATIONAL RESULTS (KETUA TDAHEP & PPK (AKADEMIK) 4.1 Educational Results

4.1 Educational Results Employability of graduates of all study programmes is established, monitored and benchmarked for improvement 4.1.1 The satisfaction levels of stakeholders on the quality of graduates are established, monitored and benchmarked for improvement 4.1.2

Rubrik Audit Tapak Rating Criteria Description 1 Absolutely Inadequate The QA practice to fulfil the criterion is not implemented. There are no plans, documents, 2 evidences or results available. Immediate improvement must be made. Inadequate and Improvement 3 is Necessary The QA practice to fulfil the criterion is still at its planning stage or is inadequate where improvement is necessary. There is little document or evidence available. Performance of the QA Inadequate but Minor practice shows little or poor results. Improvement Will Make It The QA practice to fulfil the criterion is defined and implemented but minor improvement is Adequate needed to fully meet them. Documents are available but no clear evidence to support that they have been fully used. Performance of the QA practice shows inconsistent or some results. 4 Adequate as Expected The QA practice to fulfil the criterion is adequate and evidences support that it has been fully implemented. Performance of the QA practice shows consistent results as expected. 5 Better Than Adequate The QA practice to fulfil the criterion is better than adequate. Evidences support that it has been efficiently implemented. Performance of the QA practice shows good results and positive improvement trend. 6 Example of Best Practices The QA practice to fulfil the criterion is considered to be example of best practices in the field. Evidences support that it has been effectively implemented. Performance of QA practice shows very good results and positive improvement trend. 7 Excellent (Example of The QA practice to fulfil the criterion is considered to be excellent or example of world-class World-class or Leading practices in the field. Evidences support that it has been innovatively implemented. Performance Practices) of the QA practice shows excellent results and outstanding improvement trends.

Projek Inovasi

TEMA BCM dalam Memastikan PdP Kekal Berkualiti Semasa Pandemik Covid-19 *BCM- Business Continuity Management

Kriteria Projek Inovasi Kriteria 1 Align with UTM’s Vision and Mission 2 Stakeholders Involvement 3 Planning 4 Implementation 5 Control and Coordination 6 Performance Measurement 7 Sustainability

Criteria Rubrik Projek BCM Rating 1 Acceptable Description 2 Practice 3 The practice is common 4 Good Practice The practice contributes to better performance of the organisation Best Practice The practice contributes to the high performance of the organisation but difficult to replicate Exemplar Practice The practice contributes to the high performance of the organisation and able to replicate

RINGKASAN /JAWAPAN BAGI STRATEGIC QA (CONTOH) BIL PERKARA PENERANGAN CATATAN/LAMPI RAN/BAHAN BUKTI 1. 1.1 Vision, Mission and Culture

PEMBAHAGIAN TUGAS Ketua TP , PPK (PSM) BIL Kriteria ADQS 1 Kriteria 1 TD AHEP , PPK (AKADEMIK) 2 Kriteria 2 TD PIPA, PPK ( RESEARCH) 3 Kriteria 3 dan 4 4 Projek Inovasi

AHLI TASKFORCE KRITERIA 1 1. HJH NOR AZLINDA ABU BAKAR ( KETUA) 2. MOHD AZAHARI AYOB 3. HAMIDAH MAT ARIF 4. SITI WAHIDHA SHARIFUDDIN 5. ROSIDAH OTHMAN 6. KAMARIAH OMAR 7. ZAIDAH ABDUL RAHMAN 8. HALEEZAH HAMZAH 9. AMIZATUL NAZIRAH JAMALUDIN

AHLI TASKFORCE KRITERIA 2 1. PM DR NORMAH MAAN ( KETUA) 2. PN NOR AISYAH ARIFFIN 3. DR MOHD BAKRI BAKAR 4. DR EZZA SYUHADA SAZALI 5. DR NORAZAH BASAR 6. DR SHAZIRAWATI MOHD PUZI 7. DR FAEZAH MOHD SALLEH 8. PN MASLEEYATI YUSOP 9. DR ADIBAH YAHYA 10. DR FUAADA MOHD SIAM 11. PROF. MADYA DR CHE ROZID MAMAT 12. DR IZYAN HAZWANI HASHIM( KALAU MASIH CUTI BERSALIN TIDAK PERLU)

AHLI TASKFORCE KRITERIA 3 & 4 1. PROF. DR. FADHILAH TDAHEP (KETUA) 22. DR. NURRULHIDAYAH SALAMUN 23. DR. ROSLINDA ZAINAL 2. PROF. MADYA DR. SHAFINAZ SHAHIR 24. DR. SITI AMINAH SABTU@SETU 3. PROF. MADYA DR. SHAJARAHTUNNUR JAMIL 25. DR. SITI PAULIENA MOHD BOHARI 4. PROF. MADYA DR. SHARIDAN SHAFIE 26. DR. SUSILAWATI TOEMEN 5. PROF. MADYA DR. ABD. KHAMIM ISMAIL 27. PN. SYAHIDA FADILLA MOKTAR 6. PROF. MADYA DR. GOH KIAN MAU 28. PN. NORAFIDAH NORDIN 7. PROF. MADYA DR. NOR MUHAINIAH MOHD. ALI 29. PN. HALEEZAH HAMZAH 8. PROF. MADYA DR. YEAK SU HOE 9. DR. ANATI ALI 10. DR. FAIZANI MOHD NOOR 11. DR. FAIZUAN ABDULLAH 12. DR. FAZILAH ABD MANAN 13. DR. FAZIRA ILYANA ABDUL RAZAK 14. DR. HAZZIRAH IZZATI MAT HASSIM 15. DR. JOAZAIZULFAZLI JAMALIS 16. DR. KHAIRUNADWA JEMON 17. DR. KOH MENG HOCK 18. DR. MAISARAH DURALIM 19. DR. MOHAMAD AFIQ MOHAMED HURI 20. DR. MOHD HELMI SANI 21. DR. NORAZLINA ISMAIL

AHLI TASKFORCE PROJEK INOVASI 1. PROF. MADYA DR. ZAITON ABDUL MAJID (KETUA) 2. DR. SITI AMINAH SABTU@SETU (KIMIA) 3. DR. SITI PAULIENA MOHD BOHARI (BIOSAINS) 4. DR. MUHAMMAD ARIF JALIL ( FIZIK) 5. DR. HANG SEE PHENG (SAINS MATEMATIK) 6. PROF. MADYA DR. NORMAH ALIAS 7. DR. NORAZAH BASAR 8. PN. HAMIDAH MAT ARIF 9. PN. NURSHAMIMI ATIKAH ZAREMEN