中国 旅游配套 8 天 冰雪奇缘“中国最美童话世界”雪乡 亚布力滑雪、哈尔滨、伏尔加庄园、英杰温泉小镇 (Tour Code: CN8RS ,适用于 2016 年 11 月 20 日-2017 年 1 月 20 日) 行程特色 【中国最美童话世界,雪乡】:雪期长、降雪频繁从每年 10 月份至次年 4 月份积雪连绵,降雪 量堪称中国之最。雪乡的房子多是木格棱式的老房子,大雪过后,它们就像是从雪地里刚长出来 的一株株矮矮胖胖的“雪蘑菇”,大红灯笼点缀其间,映衬着白雪,宛若世外桃源,曾兄弟旅行 社独家包含最具代表性雪乡景点:【梦幻家园】,里面的雪蘑菇、小木屋是整个雪乡保留的最完 好的,也是雪乡最美的景点 【亚布力滑雪旅游度假区】:清朝时期皇家和贵族的狩猎场,现为国际级滑雪场,曾举办亚洲冬 运会及世界大学生冬季运动会等赛事 【哈尔滨伏尔加庄园】:以老哈尔滨建筑为原景的风景,其中,小白桦餐厅是俄罗斯著名设计师 拉别奇参加巴黎国际展览会时的设计作品,建筑从四个方向看都是正面且各具特色,堪称世界经 典木质建筑之一;庄园内复建的圣尼古拉教堂,曾是哈尔滨的地标性建筑,见证了百年的城市变 迁,悠远的钟声唤回了人们对“东方莫斯科”久远的记忆,冬天的伏尔加庄园更添浪漫情怀 【英杰温泉小镇】:这是一处唯美的仙境,蜿蜒的猞猁河水相伴满目的青翠欢快地跳跃;这里拥 有最具龙江特色的来自地下 2208 米的寒地温泉,感受冬天泡温泉的乐趣 特别安排【太阳岛雪雕博览会】*一览雪雕艺术;【冰雪大世界】*观赏集天下冰雪艺术之精华, 融冰雪娱乐活动于一园(此特别安排景点仅限于 12 月 18 日起出发的团队*) 酒店住宿: 入住 2 晚雪乡民族家庭旅馆,特别体验东北人家的传统火炕,其它 2 晚住宿当地 4 星级酒店 独家提升哈尔滨 2 晚 5* 万达嘉华或同级酒店 http://www.wandahotels.com/ 亚布力 1 晚 5* 雅旺斯国际会展中心或同级酒店 http://www.yabuliavaunce.com/ 特别赠送:围巾,帽子,手套,保暖贴,DIY 手绘俄罗斯套娃 当地风味: 酱骨风味 东北铁锅炖 农家菜 雪乡小鸡炖山蘑菇 俄罗斯西餐 东方饺子王 东 北火锅 第一天:新加坡 北京或上海或广州 哈尔滨(机上便餐/晚餐) 宿:哈尔滨万达嘉华或同级 齐集新加坡樟宜机场,经北京或上海或广州转机飞往北方冰城【哈尔滨】。冬季的哈尔滨银装素裹 的世界,玉砌冰雕的乾坤,处处琼楼玉宇,遍地白雪皑皑,被誉为“冰城”。抵达后前往著名的 【松花江江畔】,松花江横贯市区,严冬季节,江面冰封,成为一条天然滑冰场。继尔前往【防洪 纪念塔】、【中央大街】步行街游览。车游【果戈里大街】,街道以渲染俄罗斯民族风情而著称。 2
中国 旅游配套果戈里大街的城市景观呈“三点一线”,【即阿列克谢耶夫教堂广场】、欧式风景桥、开敞式的休闲游园—俄罗斯河园。第二天:哈尔滨 - (约 4 小时) 亚布力滑雪旅游度假区【含入场门票,滑雪自理】(早餐/午餐/晚餐)宿:亚布力雅旺斯国际会展中心或同级早餐后前往亚洲最大的滑雪场【亚布力滑雪场】,沿途可欣赏千里冰封万里雪飘的北国风光。亚布力原名亚布洛尼,即俄语“果木园”之意,清朝时期曾是皇室和满清贵族的狩猎围场。亚布力山高林密,海拔高度 1374.8 米,冬季山下积雪深度为三十至五十厘米,山上积雪厚达一米左右,雪质优良,硬度适中。年积雪期一百七十天,滑雪期一百二十天,在亚布力最好的国际滑雪场体验惊险刺激的滑雪运动(含入场门票,滑雪自理),感受滑雪及雪上活动的无穷乐趣。您可考虑自费乘坐全长 2680 米的世界第一滑道,途经 48 个弯道,观赏片片白桦林、塑像、五指神树、2009 年世界大学生运动会主办场地等;也可尝试雪地摩托车冲浪滑圈、四轮卡丁车、千米雪圈道等雪上项目。第三天:亚布力滑雪旅游度假区-(约 3 小时)雪乡【含景区大门票及梦幻家园门票,娱雪活动自理】(早餐/午餐/晚餐)宿:雪乡民俗家庭旅馆或同级早餐后,自费内乘坐马拉爬犁;沿途欣赏白桦林、抗联遗址土匪窝、地窨(Yin 读印,半地下室)木楞房等景点。之后度假区内自由活动(费用自理):午餐后乘车前往【中国雪乡】,雪乡的夜景尤为美丽,淳朴的雪乡人在自家挂起大红灯笼,洁白如玉的白雪在大红灯笼的照耀下,宛若童话世界。游览最具代表性的雪乡景点:【梦幻家园】,几乎涵盖了雪的各种造型,因最初是剧组拍戏留下的,布景比普通农家院落更精致些,还有水井、小桥等点睛之笔,能拍出些好照片。沿木栈道爬上半山腰的观景台,可以俯拍庄园和雪乡的全景。今晚入住雪乡民俗家庭旅馆,体验东北人家的火炕。火炕又简称炕,或称大炕,是汉族人民发明的一种可以烧火取暖的卧具,是流行于中国北方、蒙古乡村的一种居室取暖与休息睡眠的房屋建筑设施。第四天:雪乡(早餐/午餐/晚餐)宿:雪乡民俗家庭旅馆或同级早餐后,沉浸在【中国雪乡】:一个冰雕玉琢的童话世界,这里有北国最高的山峰羊草山,最密的林海,最厚的积雪,最洁净透明的阳光,最淳朴的伐木工人生活!充满童话意境的木屋、灯笼、篱笆无时无刻不散发着雪的神韵、雪的魅力!在这里品尝农家宴,体验农家风情。雪韵大街两边,挂满松软积雪的小屋、嬉戏赏雪,沉浸在雪的世界中,是最佳的拍摄地。你可参加自费前往海拔1686.9 米的雪乡最高峰羊草山(自费乘坐压雪车,往返约 1.5-2 小时),沿途欣赏千里冰封、万里雪飘、林海雪原、奇松树挂的北国冬季美景,领略白雪覆盖下,一览众山小的风采。第五天:雪乡 -(约 5.5 小时) 伏尔加庄园【游园,观赏冰雪景观,雪圈 1 次】(早餐/午餐/晚餐俄罗斯西餐)宿:哈尔滨伏尔加庄园会所或宾馆同级(注:无三人间无加床,需补差价 S$50 住单人间)早餐后,乘车返回哈尔滨,赴【伏尔加庄园】,庄园以俄罗斯文化和哈尔滨历史为主题,庄园内复建了著名的俄罗斯建筑:被誉为“远东第一东正教堂”圣尼古拉大教堂、完全以原木建造的巴甫洛夫城堡、以著名诗人普希金名字命名的沙龙以及各式欧式风格的森林别墅。特别安排体验手绘俄罗斯套娃,晚餐享用俄罗斯西餐。 3
中国 旅游配套 第六天:伏尔加庄园 - (约 1.5 小时)英杰温泉小镇(早餐/午餐/晚餐) 宿:英杰温泉小镇或同级 (注:无三人间无加床,标间有两个大床足够三个人使用;若需要单人间补差价 S$50) 早餐后,伏尔加庄园自由活动,午后乘车前往哈尔滨【英杰温泉小镇】,客人可在温泉小镇享受不 限次数室内外温泉泡汤(室内外均可),还可免费汗蒸及健身器材等。英杰风景区俊美的群山掩映 着烈士的足迹多情地环绕;这是一处唯美的仙境,蜿蜒的猞猁河水相伴满目的青翠欢快地跳跃;这 里拥有最具龙江特色的来自地下 2208 米的寒地温泉,真山,真水,真温泉。晚餐于小镇享用并入 住于小镇。 注:自带泳衣泳帽 第七天:英杰温泉小镇 - (约 1.5 小时)哈尔滨 (早餐/午餐/晚餐) 宿:哈尔滨万达嘉华或同级 早餐后,乘车返回哈尔滨,自费游览关东古文化街关东古巷,感受浓郁的关东风情。接着参观【索 菲亚大教堂广场】,该教堂始建于 1907 年 3 月,占地面积 721 平方米,通高 53.35 米,平面呈拉 丁十字布局,是典型的拜占庭风格建筑。随后,自费游览哈尔滨极地馆是世界首座极地演艺游乐园, 中国唯一一家以娱乐表演为主题的极地馆。欣赏“极地鲸灵炫乐团”完美钜献,世界唯一极地白鲸 水下表演,中国第一美女驯养师与白鲸米拉共同演绎世界的海洋之心。 12 月 18 日起出发团队*:特别增加游览【太阳岛公园雪雕博览会*】:太阳岛人于 80 年代末期将 堆雪人的民间游戏升华为雪雕艺术,与哈尔滨冰灯互为姊妹, 并称为冰雕雪塑。接着游览【冰雪大 世界*】:集天下冰雪艺术精华,融冰雪娱乐活动于一园,当今世界规模最大、冰雪艺术景观最多、 冰雪娱乐项目最全、夜晚景色最美、活动最精彩。 第八天:哈尔滨 北京或上海或广州 新加坡(早餐/机上便餐) 早餐后自由活动至送机时间,前往机场飞往北京或上海或广州,转机返回新加坡。 规定性附加配套(Compulsory Additional Tour): 成人/人民币 450 元;1.2 米以下小孩/人民币 220 元 1. 哈尔滨极地馆 2. 亚布力滑雪场马拉爬犁 3. 关东古巷 选择性配套(Optional Tour) 选择 A - 雪乡羊草山 : 成人/人民币 380 元;1.2 米以下小孩免费 选择 B - 雪乡冰雪十里画廊:成人/人民币 350 元;1.2 米以下小孩免费 选择 C - 亚布力世界第一滑道:成人及小孩/人民币 280 元 选择 D - 哈尔滨香格里拉大饭店冰宫火锅(正餐不退) :成人/人民币 280 元;1.2 米以下小孩 /人民 币 180 元 购物店:棉服店、哈尔滨俄罗斯精品店、东北特产店 备注: 1.酒店三人间加床为折叠床,条件一般; 4
中国 旅游配套2.英杰温泉小镇及哈尔滨伏尔加庄园酒店并无三人间及加床,需补差价 S$100 住单人间;3.导游全程以中文讲解 ;行程游览顺序将会有所调整;不同航班的团体将可能合并成一团;4.如行程结束后要求延期,出发前以航空公司机票确定的回程日期为准;5.所有酒店评级均以中国当地为准,酒店在未获得按中国国家规定的标准正式评级期间,没有挂星的酒店将以准 3.5-4 星级 酒店标明,以供参考;若中英文行程版本出现不符之处,将以中文版本为依据。修订于 2015 年 6 月 14 日 5
中国 旅游配套 8 天“晋善晋美”山西好风光 (Tour Code: CN8STQ 行程由 2016 年 5 月份起适用) 保证全程不进店 纯玩品质游 曾兄弟旅行社品质保证特别安排游览山西三大世界文化遗产:五台山、云冈石窟、平遥古城五台山位居中国四大佛教名山之首,称为金五台,被誉称为清凉圣境,为文殊菩萨的道场。坐落于华北屋脊之上的一系列山峰群,因五峰耸立,峰顶无林木而平坦宽阔。受历代王朝的特别重视,所以在四大佛教名山中有了无与伦比的特殊地位,同时也是中国唯一兼有汉地佛教和藏传佛教的佛教道场。曾兄弟旅行社独家赠送:乘搭索道登上小朝台【黛螺顶】,朝拜五台山的五方文殊*云冈石窟中国四大石窟之一,建于北魏年间,是中国第一处由皇室显贵主持开凿的大型石窟。石窟依山开凿,分东、中、西三部分。东部的石窟多以佛塔为主,又称塔洞平遥古城城墙建始于西周平宣王姬静时,明清时扩建维修多次,现存为明初形制,是中国保存最完美的古城池,唯一被列入世界文化遗产的中国汉民族古城。尝风味美食: 住宿舒适酒店:全程当地4至5星级酒店*五台山素斋 大同铜火锅 五台山住宿花卉山庄或同级山西面食(含面食表演)平遥小吃 大同住宿国宾酒店或同级大型海鲜火锅自助:金钱豹豪华晚餐 太原免费提升2晚富力铂尔曼大酒店或同级 特别安排平遥古城住宿特色古客栈,体验西北人家的民俗风!第一天:新加坡 北京 - (约 5 小时)大同 (飞机便餐/晚餐)宿:大同国宾酒店或同级齐集新加坡樟宜机场,搭乘航班前往【北京】,抵达北京后前往煤都【大同】。第二天:大同–(约 3 小时) 五台山 (早餐/午餐/晚餐) 宿:五台山花卉山庄或同级早餐后,前往中国四大石窟群之一,被列入《世界文化遗产》目录的【云冈石窟】,石窟依山而凿,东西长一公里,现存主要洞窟 45 个,大小石像 51000 尊,是佛教艺术雕刻的惊世佳作,是中外闻名的艺术宝库,中国灿烂的古文明让您叹为观止。接着参观中国最大的龙壁【九龙壁】。接着游览宏伟壮观的【应县木塔】,(外观)了解中国最大最古老的木结构塔。随后前往天下奇观,古建筑奇迹【悬空寺】。悬空寺已有 1400 年历史是国内仅存的佛、道、儒三教合一的独特寺庙,建在悬崖峭壁上,悬在半空之中,真有凌空欲飞之势。接着车赴世界文化遗产、世界五大佛教圣地之一、中国四大佛教名山之首、唯一的汉传佛教寺庙与藏传佛教寺庙并存之地【五台山】。第三天:五台山–(约 3.5 小时) 太原 (早餐/午餐/晚餐) 宿:太原和颐酒店或同级 6
中国 旅游配套早餐后,朝拜五台山中香火最鼎盛,许愿最灵验的【五爷庙】,为您和家人祈福。 五台山是文殊菩萨道场、久负盛名的避暑胜地。参观清帝之行宫、五台山中规模最大的黄教寺院、“小布达拉宫”之称的【菩萨顶】。接着游览五台山最大的青教寺庙【显通寺】参拜【塔院寺】,祈求智慧;外观五台山的标志,释迦牟尼舍利塔。参拜【殊像寺】,五台山最大的文殊像。接着特别安排【乘搭索道】,登五台山的小朝台【黛螺顶】朝拜五台山的五方文珠。特别说明:黛螺顶就是“小朝台”。五座山顶各有一尊文殊菩萨法像,转遍五座山顶,朝拜了五尊文殊菩萨,叫“大朝台”。黛螺顶把五座台顶文殊菩萨的五种法像集中塑在一起,来到这里也就等于上了五座山顶,所以人们常说:“不登黛螺顶,不算朝台人。” 注:乘搭索道登黛螺顶为赠送景点,若遇大风雪,或索道关闭将不再以其它景点代替。游览五台山介绍后,前往山西省省会太原。【太原】三面环山,是一座具有 2400 年历史的古城,曾为北部边防重镇,是兵家必争之地,有中原北门之称。第四天:太原 –(约 2.5 小时) 洪洞 - (约 3 小时)壶口 宿:壶口天河花园酒店或同级早餐后,前往【洪洞大槐树】寻根祭祖。“问我祖先何处来,山西洪洞大槐树;祖先故里叫甚么,大槐树下老鸹窝”这首民谣数百年来在中国广为流传。中华子孙想要寻根问祖,就必须到洪洞大槐树。接着乘车前往“母亲河”【黄河壶口瀑布】(含电瓶车);“黄河之水天上来,奔流到海不复回”,李白这句诗中所描绘的就是黄河壶口瀑布的壮观景象和万丈豪情,领略母亲河的豪迈。此壶口瀑布因上流宽广至此受束归槽如壶之口然,故曰壶口。第五天:壶口–(约 4 小时)平遥 (早餐/午餐/自费观赏晋商乡音歌舞含晚餐)宿:平遥古客栈或同级早餐后,前往游览被联合国教科文组织评为“世界文化遗产”的【平遥古城】(含电瓶车);进入古城内恍如时光倒流,无论街道的布局、店铺、市楼、庙宇、官衙的民宅,至今仍保留着明清时原有的面貌。漫步两百年前中国的华尔街【明清一条街】重温 200 年前的繁华与热闹,在这里可以找到不少晋商遗下的古玩珍藏,自费品尝到平遥的当地风味小吃如莜面、烤佬佬、油糕、红面湖湖、水煎包、山药丸则等等。游客可以参观中国历史上第一家私人银行【日升昌票号】、登上世界文化遗产【平遥古城墙】及中国现存最完整的县衙【平遥县衙】。入夜自费【观赏晋商乡音】:中国晋商财雄天下,他们在创造物质财富的同时,也创造了丰富而独特的娱乐文化。游客一边‘品’晋商风味餐,一边‘赏’原生态《晋商乡音》,领着您畅游在历史的隧道里,去感受昔日的晋商辉煌。今晚入住平遥仿古客栈,体验西北人家的民俗风。第六天:平遥 –(1.5 小时)太原(早餐/午餐/晚餐) 宿:太原富力铂尔曼大酒店或同级早餐后,接着返太原,游览“大红灯笼高高挂”的拍摄地【乔家大院】。参观乔家的 6 个大院,19 个小院,313 间房屋。乔家大院是中国清代北方民居建筑史上的一颗璀璨明珠。接着参观【醋文化园】,了解山西老陈醋的制作工程与历史工艺。第七天:太原(早餐/午餐/晚餐) 宿:太原富力铂尔曼大酒店或同级早餐后,自费游览中国第一家皇家祠堂、有“山西小江南”美誉的【晋祠】及及自费参观【煤炭博物馆】,乘坐小火车亲身体验模拟矿井、感受矿工采煤的全过程。今天的晚餐特别安排金钱豹国际自助晚餐。 7
中国 旅游配套 第八天: 太原 - (高铁约 3 小时)北京 新加坡 (早餐/机上便餐) 早餐后,乘车前往高铁站搭乘高铁前往北京,抵达北京后乘搭航班返回新加坡,结束难忘的山西 之旅。 附加配套:全套人民币 500 元成人与小孩 - 晋商乡音歌舞宴、晋祠、煤炭博物馆 备注: 1. 导游全程以中文讲解;行程游览顺序将会有所调整;不同航班的团体将可能合并成一团 2. 如行程结束后要求延期,出发前以航空公司机票确定的回程日期为准 3. 全程住宿当地四至五星级酒店,此行程并无三人间或加床;酒店级别以中国当地为准,没有挂 星的酒店将以准 X 星级酒店标明,以供参考 4. 若中英文行程版本出现不符之处,请以中文版本为依据 2016 年 10 月 12 日 8
Terms & Conditions for Group Packaged ToursThe special instructions of your travel bookings are set out in the Passenger Statement and in these terms and conditions. They should be read together. Youare deemed to have read, understood and accepted the following policies (collectively called “the Terms and Conditions”). For purpose of clarity, Chan BrothersTravel Pte Ltd shall be referred to as “the Company” hereinafter. Please check addenda to the Terms and Conditions, if any, upon booking.1. Reservation, Deposit and Full Payment 5. Refund Policy on Unused Portion of the Tour reissuable, refundable or re-routable. Any alteration of the routing or the date by the Customer is solely at the Reservation can be made with the Company anytime No refund will be made with respect to accommodation, Customer’s own risk. The Company and its associated meals, sight- seeing tours or any other services included in during business opening hours. To con rm the reservation, the tour fare but not utilized by the Customer, either in part agents shall not be held responsible for any inconvenience please visit our o ce during business opening hours with a deposit amount as speci ed below. This deposit forms or in full, or where the Customer amends, cancels or caused and extra expense incurred. No refund will be made for any unused air ticket, accommodation, meals or part of the nal payment. otherwise varies arrangements after commencement of sightseeing, in part or in full. the tour. Deposit Amount is $750 per person. 9. Travel Documents and Travel Insurance For tour fares using low cost carriers, a deposit amount 6. Refund Policy – Payment Mode 9.1 Passport and Other Travel Documents equivalent of airfare per person is required upon For cheque or cash payment, refund will be made in the reservation. form of a cheque and processed within 2-4 weeks. For It is the Customer’s sole responsibility to ensure a valid Payment of deposit or full payment does not constitute passport with minimum six months validity from date of con rmation of the tour. All group tours are subjected credit card payment, refund will be made through the the last departure point, as well as the necessary visas, to a minimum group size (as determined by the credit card company and processed within 2-4 weeks Company) and con rmation of the tour will only be (excluding bank processing time). During peak periods, the vaccinations, health certi cates and all necessary travel documents as required by the various government nalised two weeks before departure. refund process may be longer due to the increase in authorities of the country/countries to be visited (e.g. transactions. exit permit, work permit). Upon tour con rmation, full payment is required no later than 14 days prior to departure. If full payment is not 7. Amendments received 14 days or more prior to departure, the Company Amendment refers to any change to the original reserves the right to forfeit the deposit and cancel the reservation such as change of name, ight itinerary and/or 9.2 Country Entry Visa reservation. In such an event, the cancellation fee as stated change of accommodation. Di erent embassies/consulates require varying lengths of below is payable by the Customer. 7.1 Amendment by the Customer time to process visa applications. The Company renders Upon booking, passengers are deemed to have checked all assistance in visa application wherever possible but2. Cancellations by Customer – Payment and names provided are as per passports. cannot, however, guarantee the approval of such visa Cancellation Fee application. This service is subject to auxiliary charges The Customer is allowed to cancel the reservation by Please fax or email the photo page (or any other page which will be advised by the Company. If, for any reason, showing expiry date) of your passports to us within three application for visa or exit permit is rejected, and this is made known to the Company at least 35 days prior to completing the prescribed cancellation form at any time (3) days of booking. Contact details overleaf. Passengers departure, an administrative charge of $100 per person will are required to check validity of passport before sending. prior to the departure date. However, cancellation fee will be levied and the balance of deposit paid (excluding visa apply and it is computed based on the length of notice Subsequent changes to tickets issued made will incur application fees paid to the respective embassies) will be period prior to the departure. The cancellation fee is a amendment charges. For any promotional airfares or refunded to the customer. If less than 35 days notice is percentage of the deposit or the total tour fare, as the case budget carriers, strictly no amendments or refunds are given, the relevant cancellation fee as stated under clause may be. allowed. 2 will apply. 7.2 Amendment Charges The Company will not be responsible for any expense, Change of departure date, change of passenger’s name For any change made by the Customer to the existing reimbursement or refund of tour fare if the Customer is or change of tour is considered a cancellation from the booking, amendment charges will apply. Charges vary deported or refused entry by immigration authorities on original booking and cancellation charges will apply. according to whether travel arrangements have already the tour for whatever reasons, including improper travel Cancellation policy is based on the following schedule: been made and con rmed (eg hotels con rmed, airline documents, quarantine, custom regulations and tickets issued*). possession of unlawful items or irregularities that may Number of working Cancellation fee per cause harm/damage to person or property. days between person *Note: Chan Brothers Travel reserves the operational 9.3 Travel Insurance departure & receipt of right to issue group airline tickets without prior notice to Purchase of travel insurance is strongly recommended with notice of cancellation customers. 15 working days or more Full deposit 7.3 Amendment of Name (before tickets are issued) respect to unforeseen circumstances such as trip 8 - 14 working days 50% of tour fare or full For any change made by the Customer to the existing cancellation, personal baggage loss, personal accident, injury or illness. Under no circumstances shall the deposit, whichever is booking, an amend- ment fee of S$50 per person will apply Company be construed as a carrier under contract for safe per change. Please note that decision to allow name higher change is at the discretion of the airline. carriage of the Customer or baggage/belongings. The 7.4 Amendment of Name (after tickets issued) Company will be pleased to assist in the enquiries of any 4 - 7 working days 75% of tour fare or full Any re-issuance of air ticket, minimum administrative fee of travel insurance and related matters. deposit, S$50 per air ticket on top of any airline charges will apply. whichever is higher Any change to name of the Customer will be treated as 10. Taxes and Surcharges cancellation of tour for that passenger. 3 working days or less Full tour fare will be 7.5 Amendment Made to Tour Date or Tour Type Airport taxes, airport security taxes, airline insurance forfeited Any change made to the departure date or the tour type is surcharges, fuel taxes, service fees and surcharges are subject to change by the respective airlines without prior *Working days exclude Saturdays, Sundays and public notice. Tax amount will be nalized at time of ticket holidays\3. Special Conditions - Travel Fair/Special 8. consid- ered a cancellation from the original tour and issuance. Customers are required to pay the prevailing4. Promotion Bookings cancellation fee as stated under clause 2 will apply. The taxes/surcharges before departing on the tour. Company will revert to the Customer within 14 working Any purchase of tour packages, travel arrangements or days upon receiving written notice of the re- quest for 11. Land Tour Passenger tickets during Travel Fairs or Special Promotions is subject amendment. to the following terms: 7.6 Amendment to Tour Itinerary / When booking adult triple-share room or child with bed, please note that the • Deposit amount may vary from clause 1 above and Accommodation by the Company third bed may be a “roll-away” bed. actual amount to be collected will be made known The Company makes reasonable e ort to avoid changes in Child fares apply to persons between the ages of two and during booking the itinerary. However, the Company reserves the right to twelve years. A child who has attained twelve years of age make minor changes at any time due to unforeseen is considered an adult and will pay adult fare. A child • No amendment of name or date of departure is allowed circumstances, especially during peak periods or in the sharing the room with only one adult will pay child half Upon cancellation of any booking, full deposit will be event of a force majeure. twin fare. Extension of Stay / Deviation from Tour • forfeited. Itinerary Customer’s Declaration Extension/deviation of stay may be permitted at the end of Cancellation by the Company the tour, subject to maximum validity and restriction of air The above terms & conditions have been explained to me ticket, seat con rmation and availability of and I have read, understood and agree to abide by the Please note that the Company is acting as an agent for accommodation prior to commencement of the tour. preceding terms & conditions on behalf of all members in services rendered. Even after deposit or full payment has Extension/deviation is subject to an extension charge and this booking. I agree to submit our passport details as per been made, all arrangements are still subject to nal any airfare di erence required. clause 9.1 within 3 days of booking con rmation. If for some unforeseeable circumstances the All requests for extension will be made to respective arrangement cannot be nalized and the reservation has airlines only upon con rmation of group’s departure, i.e., Name : to be cancelled, the Company will endeavour to notify the two weeks before departure; passengers are advised to Booking Customer at least one week before departure. At times due provide several alternative dates of return. Should the Reference : to low subscription for a group tour, the Company may extension dates not be con rmed, passengers are required Booking choose to cancel the entire tour 14 days prior to departure. to return with the group and the Company will have no Sta : The Company may, if it so chooses, recommends further obligation to the passenger’s extension. alternative tours either to the same destination or other Non-con rmation of extension is not a valid reason for tour Signature : tours based on current tour fare. Please note that cancellation. Once extension is con rmed, subsequent GROUP TOURS TO BE CONFIRMED 2 WEEKS surcharges may apply on a case-to-case basis and the changes to the extension date will be charged as a new Customer will be advised accordingly. Should the extension request as per previous paragraph. BEFORE DEPARTURE Customer decide not to accept the alternatives, all refunds Please note that extension / deviation of stay will be at will be made accordingly by the Company and without Customer’s own expense and transfers to and from the further obligations. The Company shall also not be held airport will not be provided. Air ticket issued is restricted to liable for any contingent costs incurred by the Customer a speci ed airline only and is not negotiable, endorsable, arising from the cancellation. The Customer shall receive the refund within 4 to 6 weeks upon the Company notifying the Customer of the tour cancellation.
CHAN BROTHERS TRAVEL PTE LTD Asia Travel Centre / Japan Travel Centre 150 South Bridge Road #01-12 Fook Hai Building, Singapore 058727 Tel 6212 9679 / 6212 9590 Fax 6533 6762 China Travel Centre 150 South Bridge Road #01-09 Fook Hai Building, Singapore 058727 Tel 6212 9686 Fax 6538 7448 Long Haul Travel Centre / Worldwide Cruise Centre 150 South Bridge Road #07-01 Fook Hai Building, Singapore 058727 Tel 6212 9660 / 6212 9944 Fax 6534 3092Main Tel 6438 8880 Website www.ChanBrothers.com Email [email protected]
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