CERIA Service eBooklet

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We are delighted to share our FIRST Service Booklet “CERIA” :
C.E.R.I.A stands for (to Connect, to Empower, to Retain, to Ignite and to Advocate)

This booklet is created to provide guidance and a standard approach for all of us to deliver a consistent customer experience as per our Customer Service Management Policy.

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CERIA Service eBooklet

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