Human Capital Development Centre (HCDC)2017
Cover ImageSasana Kijang, a centre of knowledge and learning excellenceestablished by Bank Negara Malaysia in 2011, embodies the Bank’scommitment for the development of thought leadership and forregional and international collaboration in central banking and financialservices.The centre represents the Bank’s continuous drive for talentdevelopment through effective learning initiatives as well as creating aconducive environment to promote best practices in central banking.2017 Learning Directory : ContentsMessage from HCDC Director        5Course Descriptions               7Online Learning                   9Guidance for On-the-Job Learning  11Administration Arrangements       15                                      2
Mission StatementThe mission of HCDC is to develop acompetent & progressive workforce, so that the Bank continues to be a     high performing organisation.
HCDC Programmes have positively impacted learnersLearner Satisfaction                   Knowledge Gain2016                  4.44             2016            64%Target  4.0                            Target  25%               96%                               93%                   2015: 94%                          2015: 94%               ..of learners rated     ..of learners gained more than 25%           satisfactory experience     knowledge increase from attending        on the programme attended                                                   the programme        Workplace Transfer                                            Impact on Job               94%                           Performance                   2015: 91%                     93%         ..of learners indicated they          can apply what they have                    2015: 92%          learned at the workplace     ..of learners agreed the programme                                         will have positive impact on job                                                     performance
Message from Director                                                              In a fast-paced and                                              agile……………………………………                                              …………………………………………                                              …………………………………………                                              …………………………………………                                              …………………………………………                                              …………………………………………                                              …………………………………………                                              …………………………………………                                              ………………………               Innovation………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………                                         Thomas Tan Koon Peng                                Director/ Chief Learning Officer                          Human Capital Development Centre
Learning Programs   Leadership     Technical     Personal    On-Boarding for                   Development  Development   Development       New Hires                   Leadership   Investment    Thinking       On-Boarding                   Development  Economics                    for Executives                   Programme    Regulation    Communication                                Supervision                  On-Boarding                   Leadership   Corporate     Creativity &   for Support                   Electives    Strategy      Innovation     Group                                Corporate                                Resources     Personal                                              Effectiveness                                              ICT Literacy                                              Support Group
Leadership DevelopmentLearning Programs  Leadership   Emerging Leadership for New Managers                   Development  Advanced Leadership for New Deputy Directors                   Programme                   (LDP)                   Leadership   Coaching Conversation                   Electives    Making Things Happen, Getting Things Done                                Working Effectively with Supervisors                                Problem Solving
Leadership Development Programme (LDP)                                                   Emerging Leadership for New Managers                                                   Advanced Leadership for New Deputy DirectorsTarget Audience                  Overview• Deputy Directors and Managers                                 The LDP is designed to enhance the effectiveness of theDevelopment Areas /Target        Banks leadership development for:Competencies• BNM’s 12 Leadership            • DDs with the aim to better equip leaders in building                                    organisational capabilities to achieve the Bank’s   Competencies                     agendaEnrollment                       • Experienced Managers with the aim to lead and build• Closed nomination                 high performing teamsFee                              • New Managers with the aim to support transitioning• Fee will be borne by HCDC         from managing self to managing others                                 • FLEs with the aim to build high performing individuals                                    and team playersDate• Q2-Q3, April-September 2017   (Emerging Leadership for New   Managers)• Q3-Q4, August-October 2017   (Advanced Leadership for New   Deputy Directors)
Coaching Conversation                                   Learning Objectives                                   Upon completion of the programme, learners would be                                   able to:                                   • Recognise the importance of coaching to improve                                      individual & team performance                                   • Apply core coaching skills                                   • Apply the GROW coaching model and coaching styles                                   • Develop a personal coaching action planTarget Audience                    Learning Content• Deputy Directors and Managers                                   • What is Coaching?Development Areas /TargetCompetencies                       • Inter and intra generational coaching: The Mind &• Build Team Capability               Heart of Manager-Coach• Empower with Accountability                                   • The coaching relationshipEnrollment• Open nomination                  • The coaching conversation using the GROW coaching                                      modelFee• Fee will be borne by respective  • Coaching Skills (listening, questioning, giving &                                      receiving feedback, affirming, inviting change)   department's training budget                                   • Develop a coaching structure in your team                                   • The personal coaching action plan                                   • Coaching styles and its influence on the coaching                                      relationshipDateQ2, 11-12 April 2017
Making Things Happen, Getting Things DoneTarget Audience                    Learning Objectives• Managers and FLEs                                   Upon completion of the programme, learners would be                                   able to:                                   • Increase awareness of your own leadership style,                                      preferences and traits                                   • Develop a positive attitude towards team and                                      participative leadership                                   • Engage in experiential activities and role plays to                                      practice the leadership skills                                   • Gain knowledge of principles and practices of                                      leadership, particularly in situations where you have to                                      lead without authority                                   • Draw up personal action plans for leadership                                      developmentDevelopment Areas /Target          Learning ContentCompetencies                       • My leadership challenge, traits and potential• Drive Performance Excellence     • Leading self, the greatest leadership challenge• Self-Confidence                  • Managing future expectations and social interactions• Executive Maturity               • Analysing pitfalls                                   • Leading othersEnrollment                         • Styles of communication• Open nomination                  • Use of personal power                                   • Handling conflictsFee                                • Leading actions• Fee will be borne by respective  • Applying personal leadership traits associated with   department's training budget       leadership roleDate• Q2, April /May 2017
Working Effectively with Supervisors                                   Learning Objectives                                   Upon completion of the programme, learners would be                                   able to:                                   • Identify the critical factors which affect job                                      performance and relationships with supervisors;                                   • Recognise supervisory behaviour; and                                   • Apply influencing and communication skills effectively                                      with the supervisor.Target Audience                    Learning Content• Managers and FLEs                • My leadership challenge, traits and potential                                   • The role and needs of the supervisorDevelopment Areas /Target          • The nature of the supervisor-subordinate workingCompetencies• Holistic Collaboration              relationship• Engage & Influence               • The job and its environment                                   • Understanding supervisory behaviour   Stakeholders                    • Potential trouble spots in the supervisor-subordinate• Leveraging Strategic                                      relationship   Relationship                    • Relationship profiles                                   • Personal factors influencing the working relationshipEnrollment                         • Working with the hierarchy• Open nomination                  • Developing a win-win relationship                                   • Supporting the supervisor and exercising initiativeFee                                • Communicating effectively with the supervisor• Fee will be borne by respective  • The supervisor as your internal customer                                   • The mature subordinate   department's training budgetDate• Q2, April /May 2017
Problem Solving                                   Learning Objectives                                   Upon completion of the programme, learners would be                                   able to:                                   • Identify and define problems from symptoms                                   • Gather facts and identify root causes                                   • Brainstorm possible options and solutions                                   • Select best option by avoiding vagueness and weak                                      compromises.Target Audience                    Learning Content• Managers and FLEs                • Types of problem encountered                                   • Problem solving approaches, processes and skillsDevelopment Areas /TargetCompetencies                          requirements• Integrated Thinking              • Factors and barriers to effective problem solving                                   • Practical solutions to solving problems logically andEnrollment• Open nomination                     creatively based on the tools and methods given                                   • Develop an action planFee• Fee will be borne by respective   department's training budgetDate• Q2, April/May 2017
Technical DevelopmentLearning Programs  Investment                                                                                       New               Page                   Economics   Financial Modelling in Excel                   Regulation                                                                                                    New                               Portfolio Surveillance & Analysis                               Treasury Simulation Game New                               Applied Intelligence : EconomicsNew                               Treasury Risk Management New                               Financial Programming & PoliciesNew                               National Accounts Workshop                               Malaysian Financial System New                               Financial Sector Development LandscapeNew                               Financial InclusionNew                                                                                                                            New                               SME Access to Financing (DFE)                               Overview of Payment Systems in MalaysiaNew                               Role of BNM and Other Regulators in Developing a Sound, Resilient, Progressive and                               Diversified Financial SectorNew                               Legal & Regulatory Requirements Relating to Financial InstitutionsNew                               Legal & Regulatory Requirements Relating to DFI Industry New                               Legal & Regulatory Requirements Relating to MSB IndustryNew                               Legal and Regulatory Requirements Relating to Market ConductNew                               Legal and Regulatory Requirements Relating to Payment Systems New                               Financial Reporting in Accordance with the MFRSNew                               Fundamentals of Financial Products & Services (Conventional & Islamic)New                               Shariah Contract & ApplicationNew                               Risks in Financial SystemNew                               Internal Governance Framework Relating to Policy DevelopmentNew                               Policy Development and FormulationNew                               Macro Prudential Policy DevelopmentNew                               Data Analytics & Financial AnalysisNew                               Forensic AccountingNew                               Fundamental of EconometricsNew                               Surveillance & Systemic RiskNew                                                                                                                                        New                               Risk Assessment for MSB Industry                               Macro Surveillance and Risk AssessmentNew                               Financial ModelingNew                               Local & Global Developments, Trends, Behaviors, Issues, Challenges in Key Areas                               Affecting Financial Stability New                               Islamic Finance Course
Technical DevelopmentLearning Programs                                                                                          Page                   Supervision  Banking Supervision Course                                Banking Supervision Leadership Series: Technical Report Writing, Critical                   Corporate    Thinking & Presentation with Impact                   Strategy     Executive Suite Simulation Programme                   Corporate    Internal Capital Adequacy Assessment Process (ICAAP)                   Resources    Intermediate Banking Supervision Course                                Insurance Supervision Course                                Islamic Finance Master ClassNew                                Targeted Behavioural Event Interview (TBEI)                                Risk Awareness & Mindfulness                                Business AnalyticsNew                                Facilitation SkillsNew                                Focus on Quality for Business ImprovementNew                                Managing & Understanding ContractsNew                                Procurement Management: A Step-by-step                                Approach                                Managing VendorsNew
Investment Job FamilyTreasury Simulation Game                                   Course Description                                   To facilitate understanding of front and back office                                   operations of a bank, their interaction in a competitive                                   environment, and to help cultivate holistic and fact-based                                   management culture, develop analytical skills, and create                                   awareness about the current banking operating                                   environment.Target Audience                    Learning Objectives• Junior Dealers                   • Identify and conduct physical trading for respective orDevelopment Areas /Target             relevant asset markets.Competencies                       • Describe role of banks as price makers & corporations• Investment, Financial Market,                                      as price takers in respective or relevant asset markets;   Risk Strategy Formulation &     • Describe roles of dealers as prices makers in a bank &   Execution,• Financial Market Intelligence &     arbitrageurs in respective or relevant asset markets;   Analysis,                       • State importance of accurate & timely position keeping• Forecasting, Modelling &   Testing                            and risk management in respective or relevant asset                                      marketsEnrolment                          • Identify and conduct computer trading for respective or• Closed nomination                   relevant asset markets.                                   • Illustrate the significance of competitive advantage inFee                                   respective or relevant asset market.• Fee will be borne by respective  • Observe difficulty in consistently making money                                      trading respective or relevant asset .   department's training budget    • Show how profit/loss will be more difficulty to predict in                                      a volatile market.Date• Quarter 2, 2017                  Related E-Learning                                   • Xx                                   • Xxx
Investment Job FamilyFinancial Modelling in Excel                                   Course Description                                   The programme is crucial for the enhancement of                                   capabilities for assessment and valuation of equity                                   investments.Target Audience                    Learning Objectives• Junior Dealers                   Upon completion of the Programme, participants should                                   be able to:Development Areas /Target          • Create of financial modelsCompetencies                       • Project future cash flows of companies, via Microsoft• Investment, Financial Market,                                      Excel   Risk Strategy Formulation &     • Derive a comprehensive and vaild price target of   Execution,• Financial Market Intelligence &     equity.   Analysis,                       • Apply investment appraisal techniques• Forecasting, Modelling &   Testing                         Related E-Learning                                   • XxEnrolment                          • Xxx• Closed nominationFee• Fee will be borne by respective   department's training budgetDate• Quarter 2, 2017
Investment Job FamilyPortfolio Surveillance & Analysis                                   Course Description                                   Given case simulations and scenarios, learners should                                   be able to conduct portfolio assessment in compliance to                                   Dealer Rules & Regulation.Target Audience                    Learning Objectives• Junior Dealers                   • Collect significant portfolio related information andDevelopment Areas /Target             data using given toolsCompetencies                       • Conduct portfolio related analysis and diagnosis using• Investment, Financial Market,                                      given methods   Risk Strategy Formulation &     • Form investment opinion relating to surveillance &   Execution,• Financial Market Intelligence &     analysis on sample cases   Analysis,• Forecasting, Modelling &         Related E-Learning   Testing                         • Xx                                   • XxxEnrolment• Closed nominationFee• Fee will be borne by respective   department's training budgetDate• Quarter 2, 2017
Economics Job FamilyFinancial Programming & Policies                                   Course Description                                   Based on the IMF model, the course will cover                                   macroeconomic accounts, their interrelationships, and                                   analysis of economic developments. Learners will also be                                   shown how to forecast macroeconomic accounts and                                   design an economic program for a case study country.Target Audience                    Learning Objectives• FLEs above in JA, JDM and        At the end of the workshop, learners are expected to be                                   able to:   JEK                             • Identify the four main sectors of an economy and theDevelopment Areas /Target             interlinkagesCompetencies                       • Analyze macroeconomic data and detecting• Economic Surveillance &                                      macroeconomic imbalances   Analysis                        • Construct projections of the real, external,• Economic Policy Advisory                                      government, and monetary sectors under theEnrolment                             assumption of unchanged policy• Closed nomination                • Generate sectoral forecasts that are consistent from                                      accounting and behavioral perspectivesFee                                • Conduct simulation of macroeconomic model to• Fee will be borne by respective     analyze the effects of policy changes                                   • Create and justify a macroeconomic policy program   department's training budget                                   Related E-LearningDate                               • Xx• Quarter 2, 2017                  • Xxx
Economics Job FamilyNational Accounts Workshop                                   Course Description                                   To facilitate understanding of front and back office                                   operations of a bank, their interaction in a competitive                                   environment, and to help cultivate holistic and fact-based                                   management culture, develop analytical skills, and create                                   awareness about the current banking operating                                   environment.Target Audience                    Learning Objectives• FLEs above in JPS & JEK                                   Upon completion of the programme, learners would beDevelopment Areas /Target          able to:Competencies• Economic Surveillance &          • Describe the System of National Accounts deployed by                                      the United Nations Statistics Division   Analysis• Economic Policy Advisory         • State the difference between the UN statistics and the                                      previous databaseEnrolment• Closed nominationFee• Fee will be borne by respective   department's training budgetDate• Quarter 2, 2017                                   Related E-Learning                                   • Xx                                   • Xxx
Regulations Job FamilyMalaysian Financial System                                   Course Description                                   Examine the structural background underlying and                                   shaping the development of the Malaysian financial                                   system, including the Islamic financial industry.Target Audience                    Learning Objectives• FLEs above in FS Policy                                   Upon completion of the programme, learners would be   Departments                     able to:Development Areas /Target          • Identify the different roles of each components withinCompetencies                          the Malaysian financial system and their• Knowledge of Business               interrelatednessEnrolment                          • Discuss financial stability and its importance• Closed nomination                                   • Explain the linkages between financial sector and theFee                                   real economy• Fee will be borne by respective                                   • State how the developments of the financial system   department's training budget       have been shaped throughout the yearsDate                               • Describe the nature of the international• Quarter 2, 2017                     agreements/arrangements to which Malaysia is a party                                   • Explain the future directions/strategies of the                                      Malaysian financial Sector                                   Related E-Learning                                   • Xx                                   • Xxx
Regulations Job FamilyFinancial Sector Development Landscape                                   Course Description                                   Describe the role of the financial sector as one of the key                                   drivers, catalyst and enabler for the growth of the                                   Malaysian economy, e.g. markets (bond/FX/money                                   market); players (banks, insurers and intermediaries);                                   infrastructure (safety nets, payments and settlement)Target Audience                    Learning Objectives• FLEs above in FS & FSD                                   Upon completion of the programme, learners would beDevelopment Areas /Target          able to:Competencies• Knowledge of Business            • Describe the approach and philosophy of the                                      development of the financial systemEnrolment• Closed nomination                • Analyse areas in which the financial sector could                                      further grow to support effective and efficientFee                                   intermediation of funds, the development of financial• Fee will be borne by respective     markets and contributes toward meeting needs of the                                      economy   department's training budget                                   • Identify and appraise steps to be taken to implementDate                                  policies that contribute towards promoting sound &• Quarter 2, 2017                     progressive financial sector                                   Related E-Learning                                   • Xx                                   • Xxx
Regulations Job FamilyFinancial Inclusion                                   Course Description                                   Demonstrate how strategies on financial inclusion                                   support the Bank’s desired outcome for sustainable                                   growth of Malaysian economy.Target Audience                    Learning Objectives• FLEs above in DFE & FS                                   Upon completion of the programme, learners would beDevelopment Areas /Target          able to:Competencies• Knowledge of Business            • Describe financial inclusion and its role in enhancing                                      access to financial services to the underserved.Enrolment• Closed nomination                • Explain arrangements and measures undertaken to                                      promote financial inclusionFee• Fee will be borne by respective  • Relate the latest developments and trends in financial                                      services to serve financing needs of individuals and   department's training budget       businesses.Date                               • Explain the future directions/strategies of the• Quarter 2, 2017                     Malaysian financial Sector                                   Related E-Learning                                   • Xx                                   • Xxx
Regulations Job FamilySME Access to Financing (DFE)                                   Course Description                                   Illustrate the importance of SMEs as the backbone of the                                   Malaysian economy and how strategies adopted by the                                   Bank contribute toward the development of the SME                                   sectorTarget Audience                    Learning Objectives• FLEs above in DFE                                   Upon completion of the programme, learners would beDevelopment Areas /Target          able to:Competencies• Knowledge of Business            • Explain the SME development infrastructure that forms                                      the building blocks in strengthening SMEs’ capacityEnrolment                             and capability to contribute to GDP• Closed nomination                                   • Describe the comprehensive financing ecosystem thatFee                                   supports SME development• Fee will be borne by respective   department's training budgetDate• Quarter 2, 2017                                   Related E-Learning                                   • Xx                                   • Xxx
Regulations Job FamilyOverview of Payment Systems in Malaysia                                   Course Description                                   Demonstrate the role of payment and settlement systems                                   as key enabler in supporting the efficient operation of the                                   financial market as well as to support the Malaysian                                   economy.Target Audience                    Learning Objectives• FLEs above in PSP & FS                                   Upon completion of the programme, learners would beDevelopment Areas /Target          able to:Competencies• Knowledge of Business            • Explain the payment industry landscape.Enrolment                          • Discuss the basic features of large value payment• Closed nomination                   system and retail payments and how each payment                                      system operates.Fee• Fee will be borne by respective  • State potential benefits of each payment systems,                                      payment instruments and payment channels.   department's training budget                                   • Distinguish the differences and similarities betweenDate                                  payment systems, payment instruments and payment• Quarter 2, 2017                     channels                                   • Recognise the fees and charges structure for each                                      payment services.                                   • Discuss the developments, risks and issues                                      surrounding the payment systems, channels and                                      payment instruments and payment channels.                                   Related E-Learning                                   • Xx                                   • Xxx
Regulations Job FamilyRole of BNM and Other Regulators in Developing a Sound,Resilient, Progressive and Diversified Financial Sector                                                   Course Description                                                   Describe the role of BNM and its mandate to promote                                                   financial stabilityTarget Audience                    Learning Objectives• FLEs above in all FS Policy                                   Upon completion of the programme, learners would be   Departments                     able to:Development Areas /Target          • Participants will be able to:Competencies• Knowledge of Business            • Describe BNM’s role as a central bank and how the• Legal & Regulatory                  Central Bank Act enables the Bank to deliver its                                      mandate   Requirements                                   • Explain the mandate of BNM in promoting financialEnrolment                             stability and fostering a sound and progressive• Closed nomination                   financial sector and its key players regulated by the                                      BankFee• Fee will be borne by respective  • Demonstrate how the provisions within the Acts                                      administered by the Bank support the Bank’s mandate   department's training budget                                   • Recognise the appropriate regulatoryDate                                  requirements/guidelines to cater to specific situations• Quarter 2, 2017                     in promoting financial stability and progressive                                      development of a sound and robust financial sector                                   • Explain how specific provisions within the CBA or Acts                                      administered by the Bank can be applied to support                                      deliverables of the department                                   • Describe and appreciate the functions of other                                      regulatory bodies (domestic & international)                                   • Identify key regulatory standards issued by other                                      regulatory bodies and the potential impact on the                                      Malaysian financial institutions                                   • Recognise the Bank’s Enforcement Framework,                                      including the governance process                                   Related E-Learning                                   • Xx                                   • Xxx
Regulations Job FamilyLegal & Regulatory Requirements Relating to FinancialInstitutions                                                   Course Description                                                   Describe the conventional and Islamic banking &                                                   insurance operations and its applicable legal, regulatory                                                   and frameworks governing these financial institutionsTarget Audience                    Learning Objectives• FLEs above in JPIT, DFE, PFP                                   Upon completion of the programme, learners would be   & CMC                           able to:Development Areas /Target          • Describe legal and regulatory requirements andCompetencies                          frameworks governing these financial institutions• Knowledge of Business                                   • Identify key international regulatory standards relatingEnrolment                             to financial business and transactions (conventional• Closed nomination                   and Islamic)Fee                                • Discuss issues and challenges in implementation of• Fee will be borne by respective     policy and standards   department's training budgetDate• Quarter 2, 2017                                   Related E-Learning                                   • Xx                                   • Xxx
Regulations Job FamilyLegal & Regulatory Requirements Relating to DFI Industry                                   Course Description                                   Describe the operationalisation of DFIA and DFI                                   business, as well as discuss issues and challenges                                   relating to the development of the DFI industry, current                                   socio-economic policies and its impact.Target Audience                    Learning Objectives• FLEs above in DFE                                   Upon completion of the programme, learners would beDevelopment Areas /Target          able to:Competencies• Knowledge of Business            • Define the provisions in DFIA in relation to its• Legal & Regulatory                  management, ownership and control particularly in the                                      appointment and re-appointment of its Directors.   Requirements                                   • Illustrate relevant provisions and prudential policies inEnrolment                             evaluating applications for products/services and other• Closed nomination                   strategic applications.Fee                                • Recognise DFIs’ business models and strategies are• Fee will be borne by respective     aligned to its mandates and support the Government’s                                      agenda in serving the strategic sectors.   department's training budget                                   • Explain risks associated with products andDate                                  recommend terms and conditions to mitigate the risks• Quarter 2, 2017                     during the product approval process.                                   Related E-Learning                                   • Xx                                   • Xxx
Regulations Job FamilyLegal & Regulatory Requirements Relating to MSB Industry                                   Course Description                                   Describe MSB industry landscape, role of BNM in                                   regulating and supervising MSB licensees as well as                                   other laws, policies and regulatory framework relevant to                                   MSB industryTarget Audience                    Learning Objectives• FLEs above in DFE                                   Upon completion of the programme, learners would beDevelopment Areas /Target          able to:Competencies• Knowledge of Business            • Describe MSB industry landscape and how it evolves• Legal & Regulatory                  over time in terms of players, regulatory framework                                      and supervisory approach   Requirements                                   • Relate objectives of regulating MSB Industry inEnrolment                             Malaysia and its relevance to BNM's role in• Closed nomination                   maintaining financial stability, as well as the strategic                                      blueprint for the development of MSB industry.Fee• Fee will be borne by respective  • Describe relevant laws and policies set out under the                                      MSBA & AMLA, to assess and monitor licensees   department's training budget       business operation and the enforcement actions to be                                      undertaken in the event of non-complianceDate• Quarter 2, 2017                  • Describe regulatory framework for MSB industry at                                      global context including standard-setting body's                                      requirements (FATF) and regulation in other                                      jurisdictions.                                   • Describe other laws and policies relevant to MSB                                      industry, e.g. Companies Act, PDPA, Competition Act.                                   • Describe MSB product and services, business                                      operations and models e.g. IMTO, e-payment                                      channels and its exposure to ML/TF risks                                   • Analyse exposure to ML/TF risks arising from MSB                                      products & services, business operations and models                                   Related E-Learning                                   • Xx                                   • Xxx
Regulations Job FamilyLegal and Regulatory Requirements Relating to Payment Systems                                   Course Description                                   Explain the objectives of payment systems regulations,                                   policies and guidelines in maintaining financial stability in                                   Malaysia.Target Audience                    Learning Objectives• FLEs above in PSP                                   Upon completion of the programme, learners would beDevelopment Areas /Target          able to:Competencies• Knowledge of Business            • Relate the objectives of regulating the payment• Legal & Regulatory                  industry in Malaysia and its importance to BNM's role                                      in maintaining financial stability.   Requirements                                   • Explain relevant laws and policies to assess andEnrolment                             monitor the payment system regulatees and the• Closed nomination                   enforcement actions to be undertaken in the event of                                      non-compliance.Fee• Fee will be borne by respective  • Relate relevant regulations and guidelines in                                      processing applications for payment system operators,   department's training budget       payment instrument issuers and merchant acquirers.Date• Quarter 2, 2017                                   Related E-Learning                                   • Xx                                   • Xxx
Regulations Job FamilyFinancial Reporting in Accordance with the MFRS                                   Course Description                                   The key accounting standards applicable to banking and                                   insurance industryTarget Audience                    Learning Objectives• FLEs above in PFP                                   Upon completion of the programme, learners would beDevelopment Areas /Target          able to:Competencies• Legal & Regulatory               • Identify key accounting standards relevant to different                                      industries   Requirements                                   • Discuss issues and challenges in implementation ofEnrolment                             these accounting standards• Closed nomination                                   • Relate the relationship between the accountingFee                                   standards and BNM’s regulatory requirements• Fee will be borne by respective   department's training budgetDate• Quarter 2, 2017                                   Related E-Learning                                   • Xx                                   • Xxx
Regulations Job FamilyFundamentals of Financial Products & Services (Conventional &Islamic)                                                   Course Description                                                   Describe the key financial products and services offered                                                   by the financial industryTarget Audience                    Learning Objectives• FLEs above in all FS Policy                                   Upon completion of the programme, learners would be   Departments                     able to:                                   • Explain the key financial products & services, featuresDevelopment Areas /TargetCompetencies                          and its main users:• Knowledge of Business                                            - Banking (conventional & islamic): for retail &Enrolment                                      corporate products• Closed nomination                                            - Insurance & Takaful: general & life productsFee• Fee will be borne by respective           - Microfinance: key products offered   department's training budget             - Financial markets products                                   • Describe financial infrastructure for payment system,Date• Quarter 2, 2017                     money market, capital market, foreign exchange                                      market, internet banking etc.                                   • Describe the nature of current accounts, savings                                      accounts, investments accounts and main financing                                      products offered by Islamic Banks                                   Related E-Learning                                   • Xx                                   • Xxx
Regulations Job FamilyShariah Contract & Application                                   Course Description                                   Describe the Shariah contracts and its applicationTarget Audience                    Learning Objectives• FLEs above in JPIT, DFE CMC,                                   Upon completion of the programme, learners would be   FS & PSP                        able to:Development Areas /Target          • Describe diversified nature of Shariah contracts andCompetencies                          their key components e.g. Sale based (murabahah,• Knowledge of Business               tawarruq, istisna`), lease-based (ijarah), equity- based                                      (musyarakah, mudarabah) and other supportingEnrolment                             contracts or concepts (e.g. wakalah, kafalah, wa`d etc)• Closed nomination                                   • Analyse the application of each Shariah contracts orFee                                   the combination of any of the contracts in financial• Fee will be borne by respective     products and services e.g Deposit, investment,                                      financing etc.   department's training budget                                   • Examine key issues concerning the implementation ofDate                                  Shariah contracts e.g. operational, legal etc.• Quarter 2, 2017                                   Related E-Learning                                   • Xx                                   • Xxx
Regulations Job FamilyRisks in Financial System                                   Course Description                                   Identify different types of risks in the financial system and                                   the risk management frameworkTarget Audience                    Learning Objectives• FLEs above in all FS Policy                                   Upon completion of the programme, learners would be   Departments                     able to:Development Areas /Target          • Identify and Differentiate different types of risks, asCompetencies                          possible risks transformation in conducting financial• Knowledge of Business               services. (including payment system, MSB and market                                      conduct)Enrolment• Closed nomination                • Recognise basic requisites of effective risk                                      management practices and impact on financialFee                                   soundness and stability of the financial system.• Fee will be borne by respective                                   • Describe the relationship of the underlying contracts   department's training budget       Shariah contracts used in Islamic Finance transactions                                      with risksDate• Quarter 2, 2017                                   Related E-Learning                                   • Xx                                   • Xxx
Regulations Job FamilyInternal Governance Framework Relating to Policy Development                                   Course Description                                   Recognise internal governance framework, decision-                                   making process and various committees in relation to                                   policy development in the BankTarget Audience                    Learning Objectives• FLEs above in all FS Policy                                   Upon completion of the programme, learners would be   Departments                     able to:Development Areas /Target          • Recognise standard practices, guidance andCompetencies                          processes for development or recommendation of• Analysis & Policy Development       policy optionsEnrolment                          • Explain roles and functions of the various governance• Closed nomination                   committees relating to policy development in the Bank.Fee• Fee will be borne by respective   department's training budgetDate• Quarter 2, 2017                                   Related E-Learning                                   • Xx                                   • Xxx
Regulations Job FamilyPolicy Development and Formulation                                   Course Description                                   Describe the Shariah contracts and its applicationTarget Audience                    Learning Objectives• Relevant FLEs in the FS Policy                                   Upon completion of the programme, learners would be   Departments                     able to:Development Areas /Target          • Describe five stages of the policy developmentCompetencies                          processes as well as the related internal policies as• Analysis & Policy Development       encapsulated in the Policy Development FrameworkEnrolment                          • Preliminary assessment and planning• Closed nomination                • Analysis and development                                   • Policy documentFee                                • Implementation• Fee will be borne by respective                                   • Review   department's training budget    • Construct policy options based on analysis of data andDate                                  benchmarking to address policy concerns• Quarter 2, 2017                                   • Distinguish trade-offs and concerns of multiple                                      stakeholders                                   Related E-Learning                                   • Xx                                   • Xxx
Regulations Job FamilyMacro Prudential Policy Development                                   Course Description                                   Use a structured framework to guide development of                                   macro policy recommendations and support decision-                                   makingTarget Audience                    Learning Objectives• FLEs above in FS                                   Upon completion of the programme, learners would beDevelopment Areas /Target          able to:Competencies• Analysis & Policy Development    • Describe the role macro vs. micro prudential policyEnrolment                          • Explain the interactions between macroprudential• Closed nomination                   policy and implications to macroeceonomyFee                                • Construct macro prudential policy options based on• Fee will be borne by respective     risk and data analysis to address policy concerns   department's training budget    • Distinguish trade-offs and concerns of multiple                                      stakeholders.Date• Quarter 2, 2017                                   Related E-Learning                                   • Xx                                   • Xxx
Regulations Job FamilyData Analytics & Financial Analysis                                   Course Description                                   Apply policy development methodology as well as the                                   relevant data analysis tools and methodsTarget Audience                    Learning Objectives• FLEs above in all FS Policy                                   Upon completion of the programme, learners would be   Department                      able to:Development Areas /Target          • Perform the appropriate data analytics methods toCompetencies                          support findings and policy recommendations:• Analysis & Policy Development• Surveillance & Risk Assessment            - Interpret/analyse information on financial                                               statements and relevant key indicators forEnrolment                                      financial soundness, economic health, market• Closed nomination                            conduct, etc.Fee                                         - Analyse data by employing basic research• Fee will be borne by respective              methods & tools and relevant BNM statistical                                               systems   department's training budget                                            - Examine external and internal environment toDate                                           highlight emerging sources of risks and• Quarter 2, 2017                              options/recommendations for risk mitigation                                            - Analyse impact of different scenarios to explore                                               policy options/recommendations                                   • Synthesize patterns/trends from data to support                                      recommendations of policy options/recommendations                                   Related E-Learning                                   • Xx                                   • Xxx
Regulations Job FamilyForensic Accounting                                   Course Description                                   Analyse financial statements of the MSB licensees to                                   recognise key financial information/standing and its                                   interlinkages with risk managementTarget Audience                    Learning Objectives• FLEs above in MSBR                                   Upon completion of the programme, learners would beDevelopment Areas /Target          able to:Competencies                       • Illustrate common fraud schemes• Analysis & Policy Development    • Develop evidence to support a fraud case through• Surveillance & Risk Assessment                                      litigation support expert testimony techniquesEnrolment                          • Investigate inter-linkages between financial information• Closed nomination                                      and risk assessment.Fee                                • Detect any irregularities/ fraud and/or illegal activities• Fee will be borne by respective   department's training budgetDate• Quarter 2, 2017                                   Related E-Learning                                   • Xx                                   • Xxx
Regulations Job FamilyFundamental of Econometrics                                   Course Description                                   To equip learners with necessary skills to perform data                                   analyses in both time series and panel setting.Target Audience                    Learning Objectives• FLEs above in FS                                   Upon completion of the programme, learners would beDevelopment Areas /Target          able to:Competencies• Analysis & Policy Development    • Apply elaborative data analyses to give empirical                                      content to economic concepts, in both time seriesEnrolment                             and panel setting• Closed nomination                                   • Understand steps in Econometrics Analysis andFee                                   Quantitative Data Analysis• Fee will be borne by respective                                   • Build basic Econometrics Model and use E-views for   department's training budget       Econometrics AnalysisDate• Quarter 2, 2017                                   Related E-Learning                                   • Xx                                   • Xxx
Regulations Job FamilySurveillance & Systemic Risk                                   Course Description                                   Apply elements and techniques of surveillance and                                   analysis of financial sector vulnerabilitiesTarget Audience                    Learning Objectives• FLEs above in FS, CMC &                                   Upon completion of the programme, learners would be   MSBR                            able to:Development Areas /Target          • Determine tools needed to undertake financial andCompetencies                          market surveillance.• Surveillance & Risk Assessment                                   • Detect a build-up of vulnerabilities that may threatenEnrolment                             financial stability and how they propagate to the overall• Closed nomination                   economy as well as surveillance for market potential                                      and trends including consumer-driven insights,Fee                                   innovation (including product offering & fintech).• Fee will be borne by respective                                   • Explain how to use financial statement and market   department's training budget       information to construct financial and relevant market                                      indicators for various sectors in the financial system toDate                                  measure and monitor risks and market potentials.• Quarter 2, 2017                                   • Propose options/recommendations based on                                      surveillance findings/analysis of surveillance data                                   Related E-Learning                                   • Xx                                   • Xxx
Regulations Job FamilyRisk Assessment for MSB Industry                                   Course Description                                   Explain the inherent risk in the MSB industry and risks                                   associated with products & services as well as strategies,                                   methods and tools for application of risk-based approach.Target Audience                    Learning Objectives• FLEs above in MSBR                                   Upon completion of the programme, learners would beDevelopment Areas /Target          able to:Competencies• Surveillance & Risk Assessment   • Describe the risk inherent in the MSB industry,                                      specifically ML/TF risks, and the need to manage theEnrolment                             risk in context with the NRA.• Closed nomination                                   • Apply the concept of proportionality in view ofFee                                   achieving “objectivity” in conducting evaluation.• Fee will be borne by respective                                   • Explain the risk associated with the product and   department's training budget       services in MSB industry.Date                               • Evaluate licensee's risk management strategies by• Quarter 2, 2017                     applying the risk management concepts.                                   • Use tools & methods for risk identification (e.g. excel                                      for data analysis) and detection of financial crime.                                   • Prepare assessment report based on the evaluation                                      result in view to propose suitable recommendation to                                      the Management                                   • Explain the evaluation result to the licensee in view to                                      educate licensee for a better compliance                                      management.                                   Related E-Learning                                   • Xx                                   • Xxx
Regulations Job FamilyMacro Surveillance and Risk Assessment                                   Course Description                                   Surveillance and analysis of risks and vulnerabilities in                                   the financial system (financial and non-financial sectors)                                   Apply elements and techniques of surveillance and                                   analysis of vulnerabilities and risk in the financial sector                                   and non-financial sector (i.e. banking, insurance &                                   Takaful, business, property, household, financial market                                   and non-regulated financial sector)Target Audience                    Learning Objectives• FLEs above in FS                                   Upon completion of the programme, learners would beDevelopment Areas /Target          able to:Competencies• Surveillance & Risk Assessment   • Explain the interlinkages within the domestic financial                                      system and between the domestic financial systemEnrolment                             and the economy / other financial systems and• Closed nomination                   channels of risk transmission.Fee                                • Use relevant tools and information to undertake macro• Fee will be borne by respective     surveillance and develop relevant indicators for                                      monitoring.   department's training budget                                   • Identify, monitor and evaluate existing and emergingDate                                  risks in the financial system, the interlinkages and• Quarter 2, 2017                     transmission channels to financial system that may                                      threaten financial stability.                                   • Identify and escalate critical issues and relevant risk                                      assessments to stakeholders                                   Related E-Learning                                   • Xx                                   • Xxx
Regulations Job FamilyLocal & Global Developments, Trends, Behaviors, Issues,Challenges in Key Areas Affecting Financial Stability                                                   Course Description                                                   Discuss latest developments, trends, behaviors, issues,                                                   challenges affecting financial stabilityTarget Audience                    Learning Objectives• FLEs above in all FS Policy      Upon completion of the programme, learners would be                                   able to:   Departments                     • Determine local and global forces of change thatDevelopment Areas /Target             impact financial stabilityCompetencies                       • Identify latest policy interventions in response to the• Knowledge of Business• Analysis & Policy Development       forces of change in the financial sector i.e. banking,• Legal & Regulatory                  insurance, Islamic finance, payment, DFI, payment,                                      money services etc.   Requirements                    • Apply lessons learned and action points• Surveillance & Risk Assessment                                   Related E-LearningEnrolment                          • Xx• Closed nomination                • XxxFee• Fee will be borne by respective   department's training budgetDate• Quarter 2, 2017
Regulation Job FamilyEconometrics for Regulators and Economist                                   Course Description                                   To facilitate understanding of front and back office                                   operations of a bank, their interaction in a competitive                                   environment, and to help cultivate holistic and fact-based                                   management culture, develop analytical skills, and create                                   awareness about the current banking operating                                   environment.Target Audience                    Learning Objectives• Junior Dealers                                   • Identify and conduct physical trading for respective orDevelopment Areas /Target             relevant asset markets.Competencies• Investment, Financial Market,    • Describe role of banks as price makers & corporations                                      as price takers in respective or relevant asset markets;   Risk Strategy Formulation &   Execution,                      • Describe roles of dealers as prices makers in a bank &• Financial Market Intelligence &     arbitrageurs in respective or relevant asset markets;   Analysis,• Forecasting, Modelling &         • State importance of accurate & timely position keeping   Testing                            and risk management in respective or relevant asset                                      marketsEnrolment• Closed nomination                • Identify and conduct computer trading for respective or                                      relevant asset markets.                                   • Illustrate the significance of competitive advantage in                                      respective or relevant asset market.                                   • Observe difficulty in consistently making money                                      trading respective or relevant asset .                                   • Show how profit/loss will be more difficulty to predict in                                      a volatile market.Fee                                Related E-Learning                                   • Xx• Fee will be borne by respective  • Xxx   department's training budget
Regulation Job FamilyIslamic Finance Course                                   Course Description                                   To facilitate understanding of front and back office                                   operations of a bank, their interaction in a competitive                                   environment, and to help cultivate holistic and fact-based                                   management culture, develop analytical skills, and create                                   awareness about the current banking operating                                   environment.Target Audience                    Learning Objectives• Junior Dealers                                   • Identify and conduct physical trading for respective orDevelopment Areas /Target             relevant asset markets.Competencies• Investment, Financial Market,    • Describe role of banks as price makers & corporations                                      as price takers in respective or relevant asset markets;   Risk Strategy Formulation &   Execution,                      • Describe roles of dealers as prices makers in a bank &• Financial Market Intelligence &     arbitrageurs in respective or relevant asset markets;   Analysis,• Forecasting, Modelling &         • State importance of accurate & timely position keeping   Testing                            and risk management in respective or relevant asset                                      marketsEnrolment• Closed nomination                • Identify and conduct computer trading for respective or                                      relevant asset markets.                                   • Illustrate the significance of competitive advantage in                                      respective or relevant asset market.                                   • Observe difficulty in consistently making money                                      trading respective or relevant asset .                                   • Show how profit/loss will be more difficulty to predict in                                      a volatile market.Fee                                Related E-Learning                                   • Xx• Fee will be borne by respective  • Xxx   department's training budget
Supervision Job Family13th Banking Supervision Course: Module 7 & 8 Investment BankingActivities, Insurance and Takaful and Supervisory Process                                   Course Description                                   This course is aimed to provide understanding in                                   investment banking activities, risks, control and relevant                                   laws and regulations.Target Audience                    Learning Objectives• Associate Supervisors with less  • Upon completion of the programme, learners would be   than two years experience in       able to:   Supervision Departments.        • Discuss on investment banking activities, its risks,Development Areas /Target             controls and relevant laws and regulations.Competencies                       • Apply SuRF methodology in investment banks and• Supervision -Knowledge of                                      examine it processess.   Business, Laws and              • Discuss on the features of insurance and takaful   Regulations.                                      products, activities, risks and operations.Enrolment• Closed nomination                Related E-Learning                                   • XxFee                                • Xxx• Fee will be borne by respective   department's training budgetDate• Quarter 2, 2017
Supervision Job Family13th Banking Supervision Course: Module 9 Treasury Operations, ALM,Liquidity Management, Remittances & Internet Banking                                   Course Description                                   This course is aimed to provide learners understanding in                                   treasury products and operations, the market players,                                   management of asset & liability and liquidity.Target Audience                    Learning Objectives• Associate Supervisors with less  Upon completion of the programme, learners would be                                   able to:   than two years experience in    • Identify financial market components, its features,   Supervision Departments.                                      risks, controls and what are the relevant laws andDevelopment Areas /Target             regulations.Competencies                       • Understand how bank manages its assets and• Supervision -Knowledge of           liabilities, roles and functions of Asset & Liability                                      Management Committee   Business, Laws and              • Apply techniques to measure the relevant risks   Regulations.                    • Understand the types of remittances and payment                                      instruments, as well as the operations, risk and basicEnrolment                             controls of internet banking• Closed nomination                                   Related E-LearningFee                                • Xx• Fee will be borne by respective  • Xxx   department's training budgetDate• Quarter 2, 2017
Supervision Job Family13th Banking Supervision Course: Module 10 & 11 Overview on PaymentSystems, Information Technology, Corporate Governance, CapitalRequirements and Surveillance Tools                                                   Course Description                                                   This course is aimed to provide knowledge in payment                                                   systems, information technology, corporate governance                                                   practices and its requirements, Capital Requirements and                                                   surveillance tools to promote financial stability.Target Audience                    Learning Objectives• Associate Supervisors with less  • Upon completion of the programme, learners would be   than two years experience in       able to:   Supervision Departments.        • Describe the payment systems, instruments, channels,Development Areas /Target             operations and risksCompetencies                       • Describe the information technology terminology, the• Supervision -Knowledge of                                      software development cycle, network, the importance   Business, Laws and                 of data integrity and security, risks and internal   Regulations.                       controls                                   • Explain the corporate governance practices and theEnrolment                             characteristics of the board and role played via• Closed nomination                   members and committees                                   • Explain the BIS minimum regulatory capital and theFee                                   various types of capital components and be able to• Fee will be borne by respective     compute the RWA and RWCR                                   • Describe the BIS core principles   department's training budget    • Explain what is meant by micro and macro                                      surveillance and its linkages to financial stabilityDate                               • Appreciate the stress testing tool used to gauge the• Quarter 2, 2017                     financial industry resilience to internal and external                                      vulnerabilities                                   Related E-Learning                                   • Xx                                   • Xxx
Supervision Job FamilyIntermediate Banking Supervision Course : Operational, Technology andShariah RiskIBSC                               Course DescriptionTarget Audience                    This course is aimed to provide an in-depth knowledge in• Associate Supervisors who        the different types of risks i.e. operational, technology                                   and shariah. Learners will also discuss on the capital   have completed BSC Year         allocation requirements under Basel II and its applicationDevelopment Areas /Target          under the Risk Weighted Capital Adequacy FrameworkCompetencies                       (RWCAF) and current developments and challenges in• Supervision - Risk Assessment    these risk areas.Enrolment• Closed nomination                Learning ObjectivesFee• Fee will be borne by respective  Upon completion of the programme, learners would be                                   able to:   department's training budgetDate                               • Discuss the fundamentals of operational, technology• Quarter 2, 2017                     and Shariah non-compliance risk                                   • Discuss specific areas such as BCM and outsourcing                                   • Understand the supervisory expectations for an                                      integrated operational risk management                                   • Learn the supervisory tool for OR surveillance –                                      ORION                                   • Discuss the capital allocation approaches under Basel                                      II                                   • Apply the operational risk capital allocation                                      approaches under the Risk Weighted Capital                                      Adequacy Framework (RWCAF)                                   • Discuss international and local developments of                                      operational, technology and Shariah non-compliance                                      risk                                   Related E-Learning                                   • Xx                                   • Xxx
Supervision Job FamilyIntermediate Banking Supervision Course : Market Risk                                   Course Description                                   This course is aimed to provide in-depth knowledge in                                   treasury products, measurement of market risk,                                   monitoring and controls of market risk and the framework                                   for market risk .IBSC                               Learning ObjectivesTarget Audience                    Upon completion of the programme, learners would be• Associate Supervisors who        able to:   have completed BSC Year         • Explain the structure and measurement of treasuryDevelopment Areas /Target             productsCompetencies• Supervision - Risk Assessment    • Understand market risk measurement toolsEnrolment• Closed nomination                • Understand the monitoring and controls surroundingFee                                   market risk• Fee will be borne by respective                                   • Describe the Market Risk Capital Framework   department's training budget       (MRCAF)Date• Quarter 2, 2017                  • Assess quality of risk management control functions                                   Related E-Learning                                   • Xx                                   • Xxx
                                
                                
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