Valle del Sol 2013-2014 Annual Report

Annual Report 2013/2014

NOUN: The provision of what is necessary for the health, welfare, maintenance, and protection of someone or something. Serious attention or consideration applied to doing something correctly or to avoid damage or risk. VERB: To show concern or interest; attach importance to something. To feel affection or liking. To look after and provide for the needs of.Mission: Valle del Sol inspires positive change by investing in health and human services to strengthen families with tools and skills for self-sufficiency and by building the next generation of Latino and diverse leaders.Vision: Valle del Sol inspires people to live healthy, empowered and productive lives.MISSION & VISION VALLE DEL SOL ANNUAL REPORT 2013/14 • PAGE 2

Values: INTEGRITY AND HONESTY: We always tell the truth and do what we say. RESPECT: We preserve the dignity of all people and always treat others with courtesy. DIVERSITY: We value everyone: their talents, beliefs and uniqueness. COMMITMENT: We keep our promises to our self, staff, service recipients, stakeholders. TEAMWORK: We work in unison towards a shared vision. EXCELLENCE: We create the standards by which all others are measured.VALUES VALLE DEL SOL ANNUAL REPORT 2013/14 • PAGE 3

VALLE DEL SOL RECOGNIZED Quality and ComplianceAS FAR WEST AFFILIATE OFTHE YEAR REGIONAL HONOREE Valle del Sol maintains and monitors a systematic Quality and ComplianceNCLR (National Council of La Raza) program which is driven to inspirerecognized Valle del Sol as a 2014 positive change and minimize the risk ofAffiliate of the Year Far West Regional injury or damage to patients, employees,Honoree during the NCLR Annual the general public, agency property and theConference in Los Angeles, California. financial standings of the health center.“Valle del Sol received the awardbecause of their deep commitment to The agency uses electronic medicalproviding critical needs and services to records which enable the staff to retrieve information by usingLatino families,” said Janet Murguía, advanced reporting methods and automated reports. These reportsNCLR President and CEO. “We are have many benefits including accuracy in data entry, efficiency inincredibly grateful to have such a strong gathering detailed information and providing comprehensive chartsnetwork of Affiliates; without them, we on each patient. This year the department built four new reports andwould not be able to have the impact is working on at least a dozen more. These new reports help free upwe need to foster a stronger, smarter, the doctors time and enables the Quality and Compliance departmentand healthier Latino community.” to start new and targeted quality improvement efforts. In addition, aThe Affiliate of the Year Award and “crash kit” was developed for being able to access electronic medicalthe Regional Honoree awards, records when the system goes temporarily down.sponsored by Ford Motor Company Internal audits increased from 211 to 308 to ensure the same levelFund, recognize exemplary nonprofit of care is provided in the Mi Salud Community Health Centers andmanagement, service to community, Valle del Sol of New Mexico. External audits have increased as welland active engagement in and with the operational site visit from the Health Resources and Servicespromotion of NCLR’s programmatic Administration (HRSA) and the Commission on Accreditation ofand advocacy initiatives. Rehabilitation Facilities (CARF). CARF accreditation demonstrates the commitment to continuously improve service quality and focuses on the satisfaction of the persons served.QUALITY SERVICES VALLE DEL SOL ANNUAL REPORT 2013/14 • PAGE 4

Demographics Diversity 3% 0.2% 0.7% 0.3% 11%27% 30.1% 24% 8.6% 46%CHILDREN ADULT MALE (19-65) ADULT FEMALE (19-65) SENIORS 49.1% WHITE HISPANIC AFRICAN-AMERICAN ASIAN NATIVE AMERICAN PACIFIC ISLANDER OTHERSSuravteiysfaRcetsiuonlts TO ATTEND TO. (295 patients participated.) 92% 91% 92% 100%MADE POSITIVE CHANGES IN THEIR LIFE, SINCE BEGINNING SERVICES PERCENTAGE OF TIMES PATIENTS FELT THEY WERE TREATED WITH COURTESY AND RESPECT SERVICES EASILY ACCESSIBLE AND APPOINTMENT AVAILABILITY PATIENTS HAD THEIR QUESTIONS ANSWEREDDEMOGRAPHICS/DIVERSITY VALLE DEL SOL ANNUAL REPORT 2013/14 • PAGE 5

HEALTH. SAFEKEEPING. RESPONSIBILITY. VALLE DEL SOL ANNUAL REPORT 2013/14 • PAGE 6

Dear Friends, At Valle del Sol, we are proud to provide innovative care to meet the many challenges our patients confront.Currently, we serve more than 10,000 women, men, children and families who seek assistance to meet their needsand bring about positive change. In July, Valle del Sol received its designation as a Federally Qualified Health Center (FQHC) Look-Alike, somethingwe have strategically been working on for more than three years. The FQHC Look-Alike program supports the deliveryof comprehensive, culturally competent, quality primary health care services to low-income, underserved and specialpopulations. Valle del Sol is a champion, cheerleader and change-maker for our Arizona and New Mexico communities.We care... WE CARE about each and every individual in need of our services and treat them with respect and courtesy. WE CARE about providing culturally and linguistically appropriate services. WE CARE about continuously improving service quality and focusing on the satisfaction of the persons served. WE CARE about building the next generation of Latino and diverse leaders and for them to get involved with their communities. Our highest priority is to keep Valle del Sol at the forefront of healthcare, human services and leadershipdevelopment by advancing our services and programs to meet the challenges of the future. Our pioneering effortsof integrating primary care with behavioral health with an emphasis on care coordination leads to better healthoutcomes with a goal to assist our patients to achieve their best life outcomes. In 2015, Valle del Sol celebrates 45 years of providing services to the community and one thing has remainedconstant: our core mission to inspire positive change one person at a time. Valle del Sol has grown from a small socialservice agency into one of the leaders of the community in healthcare, human services and leadership development. Thanks to your generosity, we continue to achieve outstanding clinical outcomes for our patients and our model ofcare continues to meet the highest standards in its delivery. We are deeply grateful for your kind support.Sincerely,Joseph Losada Kurt R. SheppardChairman President & CEOValle del Sol Board of Directors Valle del Sol & Valle del Sol of New MexicoVALLE DEL SOL MESSAGE VALLE DEL SOL ANNUAL REPORT 2013/14 • PAGE 7

• 7,079 UNITS Demographics OF SERVICES PROVIDED TO 3% 984 PATIENTS. 24% (44% INCREASE 59% IN THE NUMBER OF PEOPLE 14% SERVED.) CHILDREN ADULT MALE (19-65) ADULT FEMALE (19-65) SENIORSPcEliDniIAcsTRIC & FAMILY Diversity Valle del Sol’s two primary healthcare clinics called Mi Salud, whichis Spanish for “my health”, provided compassionate care for patients 0.4% 0.2% 0.6%1.6%of all ages. The primary care services offered in these clinics include 8.5%preventative care, immunizations, disease management and care for 23.9%episodic illnesses. Patients feel at home in the Mi Salud clinics andfeel they are treated with respect and dignity. 64.8% Many of the patients enrolled in the Mi Salud clinics had not previouslygone to a primary care doctor. Valle del Sol’s medical staff found those WHITE HISPANIC AFRICAN-AMERICANpatients had medical conditions that went untreated or unmanaged, PACIFIC ISLANDER ASIAN NATIVE AMERICAN OTHERpotentially for years. Through a multidisciplinary approach to care, themedical team provides education, care coordination services andsupport to ensure patients get the care they need when they need it. The Mi Salud medical team includes the Primary Care Provider,Medical Assistant, Community Health Worker and Behavioral HealthProvider – all of whom hold the patients’ health in high esteem.The on-site medical team works with a network of specialists to whomthey refer patients, when required. This provides effective coordinationof services for patients allowing for the Mi Salud primary care doctorto be apprised of treatments occurring outside of the clinic. Mi Doctora, a full service OBGYN practice, and QoL Meds Pharmacy, a full service pharmacy, are partnering with Valle del Sol to provide a comprehensive approach to enhance the care patients receive when visiting the clinics.P E D I AT R I C & FA M I LY C L I N I C S VALLE DEL SOL ANNUAL REPORT 2013/14 • PAGE 8

Health Risk Assessment As a new patient to Valle del Sol’s Mi Salud Comparison of 1,001 adults and 1,669 youth – Pediatric and Family Clinic, Ana received a pre and post Health Risk Assessments full evaluation and wellness check. The doctor (The percentage is based on the increase over their base) noticed Ana seemed to be spiraling into depression since her father’s death and referred32% 23% her to the agency’s mental and behavioral 25% 26% health multidisciplinary team of psychiatrists, therapists and behavioral coaches. 15% “My mom told me that when he died, weeksIMPROVED later I would keep to myself and I started talking SOCIAL to myself,” Ana says. “Like when she would call INVOLVEMENT me to go eat she would say ‘Come eat’ and I IMPROVED would say ‘No, because I’m talking to my dad.’” PHYSICAL As Ana’s mom explains, the medical staff HEALTH provided extensive care and treatment INCREASED services to help with her daughter’s grief PHYSICAL and depression as well as medical needs. ACTIVITY During one of her visits, the doctor noticed IMPROVED Ana was having difficulty walking and had DENTAL abdominal pains. Her symptoms led the doctor CARE to believe that she was having appendicitis and REDUCED was immediately sent to Phoenix Children’s EMERGENCY Hospital, where she had an emergent ROOM USAGE appendectomy performed. Since Ana has been receiving treatment, sheHEALTHY LIVING PROGRAM has improved. Ana’s mom says, “She was a Through Valle del Sol’s Healthy Living Program, Community Health very serious girl who hardly talked to anyone,Workers offered support and education to patients, both individually but today we communicate more, and we haveand in groups. Healthy Living was an evidence-based program learned to be closer to each other.” Ana’s fivedeveloped by Stanford University to aid in the self-management of siblings are now coming to the Mi Salud clinic,chronic illness. The purpose of the Healthy Living Program is to teach too, for their healthcare needs.skills to increase knowledge and understanding of the participants’ own Ana says she is feeling better and is gratefulhealth and ways to better manage their healthcare. The six-week course for the help that she has received from Vallewas conducted six times during the past year. del Sol and its Mi Salud clinic. “They are really After completing the course, 98 percent of participants reported helping me a lot.”they learned “a great deal” about their own health by participatingin the sessions and 100 percent of participants would recommend theprogram to a friend. Additionally, Health and Wellness Groups wereheld providing in-depth information on specific topics such as asthma,diabetes, heart health and nutrition. Personal care coordination was provided to patients requiringindividualized assistance in coordinating their health care andcommunicating their health needs to their providers whiledemonstrating self-management techniques to the patient.FQHC LOOKALIKE DESIGNATIONRECEIVEDIn January 2014, the clinics were evaluated byHealth Resources and Services Administrationover the course of three days in response to theclinics’ application for Federally Qualified HealthCenter Lookalike Status. This designation wasawarded to the clinics in July 2014 and is abenefit to the community surrounding each ofthe clinics as it allows Mi Salud to serve as ahealth home to underserved individuals andreduce the reliance on emergency room visitsAnafor these individuals.P E D I AT R I C & FA M I LY C L I N I C S VALLE DEL SOL ANNUAL REPORT 2013/14 • PAGE 9

PROVIDE FORTHE NEEDS OFSOMEONE ORSOMETHING VALLE DEL SOL ANNUAL REPORT 2013/14 • PAGE 10

YsOerUviTceHs & FAMILY • 233,937 units Diversity of services provided to 0.2%0.2% 0.6%1.2% 3,508 youth and families. 9.7% 26.7% Youth & Family Services continued to provide • 4% increase inclient-centered services in an integrated health the units of 61.4%approach that treats the entire person – mind, service.body and spirit. In order to accomplish this, WHITE HISPANIC AFRICAN-AMERICAN • 63% female; PACIFIC ISLANDER ASIAN NATIVE AMERICAN OTHER 37% male MATRIX INSTITUTEa multi-disciplinary team addresses physical CERTIFIES IOP PROGRAM Valle del Sol’s adolescent Intensivehealth and behavioral health concerns and works with families to help Outpatient (IOP) Substance Abuse program received a three yearthem achieve better health. By having a team approach, multiple certification renewal from the Matrix Institute on Addictions for meeting theconcerns a family may have can be addressed when they come in for Matrix Model’s strict fidelity standards. The certification provides assurance thatservices. By addressing various stressors, in addition to the presenting the program delivers the treatment as it was designed to be delivered forconcern, the team helps improve overall outcomes to foster healthy maximum effectiveness. Valle del Sol was the first agency in the world tofamilies. receive the certification for an adolescent IOP program and is the Behavioral Health Services to children and adolescents include only certified program in Arizona. The IOP program guides patientsnumerous skill-based and therapy-based groups across the Valley. through real-life situations, giving them information and skills to stopGroups are an excellent way to learn and to practice new skills to help using drugs and alcohol. Refined over 25 years, thereduce the number of symptoms related to a behavioral health Matrix Institute on Addictions has been a world-renowneddiagnosis. The Dialectical Behavioral Therapy (DBT) group for evidence-based program for substance abuse treatment. adolescents teaches the participants skills needed for a healthier selfand for successful interpersonal relationships. The DBT group isevidence-based and modeled on four key skills: distress tolerance orhow to improve personal resiliency to cope with stressful situations,mindfulness or learning to be present in each moment instead ofdwelling on the past or stressing about the future, emotion regulationor recognizing feelings and learning how to react in a positive way, andinterpersonal effectiveness or how to better express personal needs,wants, set limits and negotiate problems in relationships with others. In addition to groups for children and adolescents, Valle del Sol offersseveral groups across the Valley for parents/guardians. Often whenthere is a behavioral health diagnosis, parents may feel overwhelmed,confused, and unsure of how to best parent his/her child. Parentinggroups help support parents while providing a safe space to learn newskills to help effectively raise healthy kids.Y O U T H & FA M I LY S E R V I C E S VALLE DEL SOL ANNUAL REPORT 2013/14 • PAGE 11

Ruth is a well-spoken and articulate teenager GIRLS’ RESILIENCY PROGRAMwith a quick smile and easy going manner. RECEIVES GOING GONZOShe has come a long way since she was 10 years FOR KIDS AWARDold and despondent about her dad’s absence The Arizona Diamondbacks, CenturyLinkfrom the family. and Luis Gonzalez share a passion of “I started coming to Valle del Sol because positively impacting the lives of children inI was feeling like I wanted to commit suicide Arizona. Valle del Sol’s Girls’ Resiliencybecause my father was not with me at the Program received funding and an award,time,” she says, adding that at one point, “Going Gonzo for Kids”, in partnershipneighbors had found her trying to hang herself. with Century Link Award. After Ruth’s mom was referred to the agency’s The Girls’ Resiliency Program works toYouth and Family Services program, Ruth began change the lives of 12-17 year-olds whoreceiving one-on-one counseling. Now 15, otherwise might be forgotten or left behind. The Girls’ ResiliencyRuth is part of the Girls’ Resiliency Program. Program focuses on teaching girls life skills that help increaseAlthough Ruth admits it took her awhile to self-esteem and foster independence and good decision making.warm up to the program, she is now happy to Valle del Sol embraces these young ladies to help them live inspiredbe part of the group. lives, believe in themselves and achieve personal goals. All of the girls “I like how they’re trying to help me with my referred to the Girls’ Resiliency Program were faced with unimaginableproblems and comfort me,” Ruth says. “I like circumstances in their young lives from poverty, broken families andbeing part of the Girls’ Resiliency Program and academic challenges to the heartache of violence. At the end of the tenhaving the chance to talk with girls my age. week journey participants left with a higher sense of understanding and Ruth’s brother Angel is also receiving help an appreciation for positive communication, self-respect  and diversitythrough the Youth and Family Services program. appreciation as well as knowing techniques to dispel peer pressure, “I had a lot of the same problems because my negative self-talk  and teen violence.dad was not there at the time, and I also haveanger issues,” Angel says. “I still have problemsbut they don’t get to me like before, and thingsare getting better.” “It’s been a long process but Ruth is definitelygetting better,” says Ruth’s mom. Now that sheis feeling better, Ruth says she wants to try tohelp other girls. “I want to help them and let them know theyaren’t alone and shouldn’t try to commit suicide.I want them to know they have a reason to live.” RuthY O U T H & FA M I LY S E R V I C E S VALLE DEL SOL ANNUAL REPORT 2013/14 • PAGE 12

PARENT AIDE PROGRAM CONNECT2LEAD YOUTH LEADERSHIP PROGRAM With a focus on promoting happy,healthy, safe children, the Parent Aide Through grants awarded by COX Charities and Fiesta Bowl Charities,Program continued its partnership Valle del Sol started a new Youth Leadership Program, calledwith the newly formed Department of Connect2Lead. The inaugural class of the program graduated inChild Safety. The program reached June 2014. Connect2Lead is a 6 week program, plus graduation, that is83 families across Maricopa and Pinal conducted three times a year with up to 15 participants in each class.counties. Each family participated in The youth who receive services from Valle del Sol want nothing moreservices averaging between three to than to bring about positive changes in their own lives. Connect2Leadeight months each. Parents were given helps youth function effectively in their environment; promotes andthe opportunity to address past and facilitates constructive dialogue and interactions between themselvespresent child safety issues by engaging and with community leaders. The program assists youth in learningin individualized parenting skills sessions important leadership, volunteer, and crucial life skills: budgeting andand supervised visitations with a Parent finance, personal care, meal preparation and various independent livingAide present serving as a mentor and lessons. The program also provides substance abuse prevention skillscoach. by teaching participants how to say ‘YES’ to a healthy lifestyle and The Parent Aide program provided making good choices and the dangers of self-medicating, throughparents and caregivers with the practical, easy-to-remember strategies.knowledge, skills and confidence to The Connect2Lead Youth Leadership Program is an investment inrebuild and secure a solid foundation the lives of those who will be the future participants and leaders of ourfor the future of their family. Services community.included education, support andadvocacy in: child development, TO THINK THE WORLD OF.discipline, bonding, nutrition,communication, conflict resolution,domestic violence, home management,housing, substance abuse, self-esteem,behavioral health and communityresources. 83 percent of families servedsuccessfully completed their servicereferral. Voluntary satisfaction surveyscompleted upon closure of servicesindicated the overall quality of theprogram was excellent.Y O U T H & FA M I LY S E R V I C E S VALLE DEL SOL ANNUAL REPORT 2013/14 • PAGE 13

AsDerUviLcTes • 227,504 units Diversity of services Valle del Sol continued to enhance its provided to 0.2% 0.8% 21.5%behavioral health programs and continues 5,003 adults. 0.3%to strive to be one of the best providers • 7% increase in 7.7% units of services provided. • 53% female; 47% maleof behavioral and physical health needs foradults seeking services. 34.5% The Red Mountain Service Center at Valle del Sol located in southcentral Phoenix expanded services to serve all members of the family 35%in one convenient location. This year marked the implementation offamily practice in the Mi Salud medical clinic as well as the grandopening of an on-site pharmacy. With the addition of family practiceat the Red Mountain Service Center location, family members —children, adults and seniors — can receive physical health care inaddition to behavioral health services all in the same location. WHITE HISPANIC AFRICAN-AMERICAN PACIFIC ISLANDER ASIAN NATIVE AMERICAN OTHERBehavioral Health Services include counseling for children and adults, SELF-RELIANT, CARINGsubstance abuse treatment, including methadone and Suboxone AND PRODUCTIVE LIVES Mental Health issues may affect howmaintenance treatment for opiate addictions, psychiatric evaluations someone lives his/her life. Dealing with concerns, such as anxiety, trauma, loss,and medication management for children and adults. In addition, illness and depression can be stressful and often painful. The individualized outpatientCommunity Health Workers assist patients in coordinating medical services provide real solutions at every stage of life. Treatment and support helpsservices and referrals. With the addition of the on-site pharmacy, individuals become self-reliant, confident, responsible, caring and contributingpatients can fill prescriptions conveniently following their medical members of society.appointments. The agency’s clinical supervisors introduced the addition of aninternship program for adult and youth behavioral health services. SixMaster’s-level interns, from various graduate programs, began theirinternships across Maricopa County allowing Valle del Sol to expand itsservices throughout the community as well as train and grow the nextgeneration of counseling and social work professionals. Behavioral Health Services continued across Maricopa County,which included two sites in which staff are co-located in clinicsoff-site to provide services to Seriously Mentally Ill (SMI) adults whoseek services to address substance abuse concerns. These substanceabuse counselors at the SMI clinics provided patients with all of theirbehavioral health services in one location, increasing their abilityto actively participate in treatment while increasing their socialconnectivity to positive supports — an important facet of recovery.ADULT SERVICES VALLE DEL SOL ANNUAL REPORT 2013/14 • PAGE 14

For Bill and Wes, Valle del Sol has helped Billthem get through some of the darkest and mostdifficult periods of their lives. Bill was homeless and suffering fromdepression, before getting help from AdultServices at Valle del Sol. He started receivingtreatment, including one-on-one counselingand some group therapy. “I have a mood disorder and was havingtrouble coping with the way things happen in life,”Bill says. “My counselor helped me a lot, andwhenever I would discuss things I was alwayshonest with her. She helped me with copingskills and made me open to different things.” Since coming to Valle del Sol, Bill is no longerhomeless. He feels like his depression is undercontrol. He enrolled in a class at Grand CanyonUniversity and he advocates for and helps thehomeless through his church. Wes recently was seeking treatment for adrug and alcohol addiction and called a crisisline and spoke with a Crisis Transition Navigatorfrom Valle del Sol who helped enroll Wes intoan intensive 28-day program. Valle del Sol alsoconnected Wes with an eligibility specialistto help him with food assistance and healthcoverage. “Valle del Sol was a big help to me infinding treatment,” Wes says, adding that hehas developed a great relationship with thesober support team. Both Bill and Wes both agreed...since goingto counseling, they have definitely achieveda lot of their goals.ADULT SERVICES Wes VALLE DEL SOL ANNUAL REPORT 2013/14 • PAGE 15

• 313,476 units Demographics of services provided to 3% 1,821 patients. 23% • 21% increase in 39% the number of people served. 35% Valle del Sol of New Mexico expanded its service area to include the CHILDREN ADULT MALE (19-65) ADULT FEMALE (19-65) SENIORScommunities of Bernalillo and Los Lunas. Behavioral Health Servicesfor adults are now provided in four service centers located in Bernalillo, DiversityLos Lunas, Grants and Moriarty. Children and family services areprovided in three service centers located in Española, Taos and Raton. 34.3% 24.5% Adults, children, youth and families are faced with many stressfulconditions, such as trouble in school, family violence or divorce, 1% 35.2%troubled relationships, anger, depression and other emotional issues, 3%1% 1%drug and alcohol abuse, involvement with the legal system orchallenges associated with poverty. Valle del Sol of New Mexico assistswith all these issues including mental and behavioral health counseling,psychosocial rehabilitation, crisis prevention, finding housing for thehomeless, alcohol and substance abuse treatment and communitysupport services. The long-term benefits of helping children, familiesand individuals become stronger and more self-sufficient are evidentand strengthen the foundation of the community. Valle del Sol of New Mexico continued to set high standards forservices, ensuring staff provided the most culturally appropriateprograms. As with all programs, any barriers to accessing serviceswere virtually eliminated. A highly experienced and qualified team ofprofessionals were vital in providing culturally appropriate interventionsin helping to preserve and empower the patients. The outstandingquality of services and high levels of productivity is a reflection of theteam and their dedication. The service centers in New Mexico experienced a 21 percent growthin patient census, and continue to grow. In 2015, the adult intensiveoutpatient substance abuse program will expand to all service centersin New Mexico. WHITE HISPANIC AFRICAN-AMERICAN ASIAN NATIVE AMERICAN PACIFIC ISLANDER OTHER VA L L E D E L S O L O F N E W M E X I C O VALLE DEL SOL ANNUAL REPORT 2013/14 • PAGE 16

Thanks to the Sonrisa House in Española, Patients Receiving ServicesNew Mexico, children who are part of the New MexicoBehavioral Management Services program atValle del Sol of New Mexico have a safe and RATON: 2% 1,821 BERNALILLO: 18%fun place to gather together and spend time PATIENTS ESPAÑOLA: 7%during the summer and other school breaks. TAOS: 4% RECEIVING GRANTS: 10% Lorenzo Martinez, north regional site MORIARTY: 6%manager, says the Sonrisa House was converted SERVICES LOS LUNAS: 53%from a residential treatment facility into aplace that is ideal for kids. “We repainted the inside of the house,so it now has a computer lab, large class room,full kitchen, dining room and living room,”he says, adding there is a nice outdoor spacewhere the children can play games as well getsome fresh air and exercise on playgroundequipment. Lorenzo says Sonrisa House buzzedwith activity last summer as more than 60children/youth from 3 to 17 years old gatheredthere for art projects, group sessions as wellas deciding what to plant in the garden theytend and harvest. “We live in a very rural community and thereisn’t a lot to do or places for children and youthto go. We see a lot of kids whose moms anddads both work,” he says. “Sonrisa House has been a huge success.The kids can make friends while they are here,which has been really nice.” SoHnroiussae ESPAÑOLA, NEW MEXICO VA L L E D E L S O L O F N E W M E X I C O VALLE DEL SOL ANNUAL REPORT 2013/14 • PAGE 17

COMMUNITY • 10,566 referrals Diversity made to otherRcEenStOerURCE programs. 1% 2% 0%1% • 3,497 donations, 96% including clothing, food, HISPANIC WHITE AFRICAN-AMERICAN ASIAN OTHER backpacks, school supplies. VAMOS: A youth subcommittee for the North Phoenix Prevention Alliance Valle del Sol consolidated its two Community • 678 adult andResource Centers into one, which is now youth served Valley Adolescent Medialocated at Washington Elementary School. in all classes and Outreach Sub-committee workshops. (VAMOS) is a peer youth leadership group with aThe Community Resource Center continued • Reached 772 focus on adolescent mediato be a place of education and support for parents, children outreach. The group evolvedthe community. and community from an after school based 772 children, parents and single adults members. program to a media subcommittee of thevisited the Community Resource Center, many North Phoenix Prevention Alliance (NOPAL).first-time visitors. They participated in workshops • 84% female; The 27 youth who participated in the 16% male program learned leadership skills, how to make good choices and say “no” to drugs andand classes pertaining to parenting skills, peer pressure, substance alcohol. They were taught how to use various media software and equipment to produceabuse prevention, healthy living, decision-making techniques, dealing videos and public service announcements on substance abuse prevention, which were usedwith depression, leadership development and all three levels of English to get the word out to their peers about staying away from drugs and alcohol. Inas a Second Language (ESL) classes. addition, participants designed anti-marijuana posters, a newsletter and other A 12 percent increase or 10,566 referrals were made to other informational material marketed to their respective schools andValle del Sol programs and other community agencies, for individuals throughout the community. The videos and public servicewho needed help dealing with issues pertaining to rent, housing, announcements that the VAMOS participants created aremedical care, behavioral health and other needs. on YouTube.com/VAMOSMedia/ videos. The requests from families who were looking for assistance with theirbasic needs continued to be prevalent. Nearly 3,500 donations,including clothing, food, backpacks, school supplies and holiday gifts,were collected and distributed to the families most in need.NORTH PHOENIX PREVENTION ALLIANCE:Reducing Youth Substance Abuse In The Community The North Phoenix Prevention Alliance (NOPAL) is a coalitioncomprised of representatives from local community organizations,law enforcement, community members and schools. Its focus is onpreventing youth substance abuse in coordination with local schooldistricts, organizations and businesses in the Sunnyslopeneighborhood. NOPAL taught youth to advocate for themselvesthrough the Valley Adolescent Media Outreach Sub-committee(VAMOS).PREVENTION SERVICES VALLE DEL SOL ANNUAL REPORT 2013/14 • PAGE 18

13 Before she started coming to the Community Resource Center for ESL and other classes, THIRTEEN SUBSTANCE Yesenia could not speak or understand English. ABUSE PREVENTION As she explains, this made it very difficult for her to communicate with her two young sons’ EVENTS REACHED teachers and doctor, as well as cashiers at the 2,471 COMMUNITY MEMBERS. grocery store and the other people she encountered every day. (50% INCREASE FROM Now, almost two years later, Yesenia’s English PREVIOUS YEAR.) is improving every day. “Now it’s easier for me to communicate with people and also to help 51,807 my children with their homework and also read books to them,” she says, smiling over at her FOR NOPAL AND VAMOS, sons as they were playing nearby. 51,807 IMPRESSIONS WERE In addition to ESL classes, Yesenia enrolled MADE THROUGH FACEBOOK, in the Kith and Kin Project Classes, which she YOUTUBE, PRINTED MATERIALS says helped her learn to discipline her childrenAND NEWSPAPER ADS ON DRUG better. AND ALCOHOL PREVENTION. “One of the things I learned was how to create a scheduled routine for them to do 27 their homework and other activities and to help at home with chores,” she says, adding that 27 YOUTH because they are now better organized at PARTICIPATED IN VAMOS, home, she is feeling less stressed. Yesenia says she plans on taking more classes, A PEER YOUTH workshops and presentations at the Community LEADERSHIP GROUP. Resource Center. She says she knows that being as informed as possible will help her to be the best mom possible to her sons. “I have recommended these classes to my friends, family and relatives. I’m very thankful to Valle del Sol for all they do for the community.”YeseniaPREVENTION SERVICES VALLE DEL SOL ANNUAL REPORT 2013/14 • PAGE 19

LpErAoDgrEaRmSsHIP DEVELOPMENT BELOW IS A LISTING OF ALL SEVEN LEADERSHIP DEVELOPMENT PROGRAMS. Valle del Sol’s leadership program graduates continued to find ways to beof service in their communities, with 106 graduates in 2014 from seven AFRICAN-AMERICAN LEADERSHIP INSTITUTE – A partnershipleadership institutes focusing on the theme of “Leading with Heart & Hand.” between Valle del Sol, Arizona OIC, and South MountainParticipants engaged in weekly sessions on topics such as Recognizing Bias,Business Development, and Governmental Process, to name a few. With Community College. 11 graduated from the AALI Class of 2014.more than 1,100 graduates, Valle del Sol’s leadership programs continueto offer a premier opportunity for emerging leaders in Arizona. HISPANIC LEADERSHIP INSTITUTE – A partnership between Valle del Sol and ASU’s College of Public Programs.HISPANIC LEADERSHIP INSTITUTE 31 graduated from the HLI Class of 2014. The Hispanic Leadership Institute (HLI) continued to grow as 31community leaders graduated from the program. HLI provided participants HLI-EAST VALLEY – A partnership between Valle del Sol, thewith a nurturing environment to gain core leadership skills. HLI continued Mesa Association of Hispanic Citizens and Mesa Communityto be an incubator for a new generation of leaders who graduated withimproved critical thinking, networking and advocacy skills. College/Mesa Public Schools. 13 graduated from the HLI-East Valley Class of 2014.AFRICAN-AMERICAN LEADERSHIP INSTITUTE The African-American Leadership Institute (AALI), in its fifth year, HLI-PINAL – A partnership between Valle del Sol, Latinocontinued to cultivate emerging leaders for increased community Familia Initiative, and Central Arizona College. 12 graduatedparticipation throughout the Valley. A partnership between Valle del Sol,South Mountain Community College and Arizona OIC, participants learned from the HLI-Pinal Class of 2014.about civic engagement, board responsibilities and other issues througha lens of cultural understanding. AALI participants were exposed to topics HLI-TUCSON – A partnership between Valle del Sol, Tucsonsuch as health care, philanthropy and education. Rounding out the Hispanic Chamber of Commerce, and Pima Community College.curriculum were activities to enhance critical thinking, evaluation andcommunity engagement skills. 14 graduated from the HLI-Tucson Class of 2014.HLI RECEIVES TWO LEADERS OF THE YEAR AWARDS HLI-WEST – A partnership between Valle del Sol, Hispanic In addition to being Leadership Forum, and Estrella Mountain Community College. honored with the 2014 Arizona Capitol Times 15 graduated from the HLI-West Class of 2014. Leaders of the Year Award in the Social HLI-YUMA COUNTY – A partnership between Valle del Sol, Services category, Yuma Private Industry Council, and ASU’s Bob Ramsey Valle del Sol’s Hispanic Executive Education Program. 10 graduated from the HLI-Yuma County Class of 2014.Leadership Institute was also chosen as the overallLeader of the Year by a popular vote of all the honorees.LEADERSHIP DEVELOPMENT VALLE DEL SOL ANNUAL REPORT 2013/14 • PAGE 20

HLI-PINAL CELEBRATES ITS LEADERSHIP ALUMNI ALLIANCE10TH ANNIVERSARY Valle del Sol began reconnecting with leadership graduates from 65 program classes, seeking ways to In 2015, Hispanic Leadership Institute-Pinal invigorate and champion the work alumni arecelebrates its 10th anniversary. Judee Jackson, engaged in throughout the community and reinforcingwho was with APS at the time HLI-Pinal began, their respective networks to allow for a more broad cross-pollinationwas an integral part of the early days of the of ideas. As a service to the community and to the leadership alumni,program. After seeing the results of a study that Valle del Sol gathers information from nonprofit organizations seekingtargeted segments of children by county, board members and provides opportunities for alumni to serve.she and others at APS were alarmed by thesobering data concerning youth in Pinal County. UVALDO HERRERA HISPANIC LEADERSHIP “Pinal County was at the top of the list formany things including teen pregnancy, poverty SCHOLARSHIP FUNDand the school dropout rate,” she says, addingthese statistics inspired a number of Hispanic The Hispanic Leadership Scholarship Fund was named inleaders to meet and plan a course of action.“We realized that one area the Hispanic honor of a 2007 HLI graduate, Uvaldo Herrera, who passedcommunity in Pinal county was greatlyunderserved was in leadership and in being part away in 2011. This fund provides tuition assistance for anyof the City Council and school boards.” Evelyn Casuga, who recently retired form of the Hispanic leadership programs. Corporations andAPS, says a leadership program like HLI is agood way to help grow a healthy, vibrant, individuals donated more $5,000 to the Uvaldo Herrera Hispanic Leadership Scholarship Fundcivically-engaged citizenry. “For Pinal County,in particular, HLI is a timely and appropriate Hispanic Leadership Scholarship Fund. State Farm, Carlos Galindo-Elvira,leadership program given the demographicsof a growing Hispanic community and Corina Madruga, Alejandro Perez and HLI Classes 2011, 2013 and 2014socio-economic impacts in the region,” shesays. “In the current class, I heard participants are just a few of the donors to this scholarship fund. Thanks to donors’voice their passions around education, domesticviolence, youth, and veteran support. How great generosity, 20 community leaders were assisted with financial aid toit is to unleash an energized group of graduatesfrom HLI-Pinal who have pledged to serve their participate in Valle del Sol’s Hispanic leadership programs.community.” Adelphia Sisson, who graduated from the Leadership Developmentinaugural HLI-Pinal class and was a co-facilitator Programs Evaluation Resultsof subsequent classes, says she constantly seesnames of HLI-Pinal graduates in positive local 95% 94% 92% 94%stories and running for various offices. “Theyare running for City Council, Justice of the CONTRIBUTED TO PERSONALPeace, and are on school boards and in the LEADERSHIP DEVELOPMENTState Legislature,” Adelphia says. “They are OBTAINED A HIGHER ABILITYtaking their pledge very seriously and moving TO FUNCTION WITHINforward.” COMMUNITY, WORKPLACE AND FAMILY. IMPROVED PARTICIPANT’S LIFE, EDUCATIONAL AND JOB SKILLS. LEADERSHIP PROGRAMS’ OVERALL RATING. EA&vedJleylunpd,heieaLEADERSHIP DEVELOPMENT VALLE DEL SOL ANNUAL REPORT 2013/14 • PAGE 21

DEVELOPMENT & PROFILES OF SUCCESS 2014 HONOREES Hall of Fame AwardCsuOpMpoMrtUNITY Verma Pastor Special Recognition Award Valle del Sol’s success has been built on a diverse fundraising Sonja Mazón Rubalcavastrategy, excellent stewardship of it funds, solid financial budgets and Exemplary Leadership Awardsound financial audits. The continuation of federal, state and local Bettina Nava, Deanna Salazar, Mila Besich-Liragovernment funding, along with private sector funds from individuals, Raúl Yzaguirre Community Leadership Awardbusinesses, corporations and foundations all enabled Valle del Sol to Tony Banegasexpand its commitment to addressing behavioral health by having Latina Leadership Awarddoctors and nurses continuously screen patients for their healthcare Raquel Dolores Gutiérrez, Ph.D.needs. Latino Advocacy Champion Award Serving more than 10,000 men, women, children and families, Luis ÁvilaValle del Sol is consistently working toward seamless integration of Rosa Carrillo Torres Humanitarian Awardmental and physical health care to increase the overall health and Lisa Doromalwell-being of its patients. Latino Excellence in Health & Sciences Award Veronica Vital, Ph.D., R.N.PROFILES OF SUCCESS The Corazón Award “Voices for the Community” CopperPoint Mutual Insurance Companywas the theme of the 24th annualProfiles of Success HispanicLeadership Awards Celebration.Ten individuals and one corporation were honored for beingcheerleaders and champions of Arizona’s communities. Serving as Valle del Sol’s annual fundraising event, Profiles of Successdrew more than 1,300 attendees and raised $450,118. The funds raiseddirectly assist Valle del Sol in its efforts to provide extensive servicesand programs to thousands of individuals in the community whodepend upon the agency to bring about positive changes in their lives.VOLUNTEER PROGRAM317 volunteers contributed 2,827 hours,valued at $63,750. Volunteers give their heart to helpcarry out the mission of Valle del Solby generously sharing their time, energyand talents in program areas such as the Community Resource Center,leadership development programs and fundraising events. Valledel Sol is truly enhanced by the continued participation and supportof volunteers who help out from one hour a week to hundreds ofhours a year. The support of volunteers is greatly appreciated, mostimportantly by the patients or participants who benefit from servicesthey receive.DEVELOPMENT/COMMUNITY VALLE DEL SOL ANNUAL REPORT 2013/14 • PAGE 22

PLAY FORE KIDS & FAMILIES MOM OF THE YEARGOLF TOURNAMENT On May 9, 2014, Valle del Sol hosted Many thanks to the tournament its 2nd annual Mom of the Year recognitionsponsor, SRP, the luncheon and and fundraising event that celebratedbeverage sponsor, Crescent Crown motherhood and service to the community.Distributing/Coors Light and the The event honored four women of diverse backgrounds for service tomany other Play Fore Kids & Families community and for their exemplary roles as mothers.Golf Tournament sponsors. The 5th Honorees for Mom of the Year were Lisa Pacheco Geyser, Co-Founderannual Play Fore Kids & Families Golf of Families Giving Back; Robin Milne, Executive Director of PhoenixTournament raised funds for Valle del Suns Charities; Judy Jolley Mohraz, President and CEO of the VirginiaSol’s prevention programs for children G. Piper Charitable Trust (retired); and Judy Schubert, Retiredand families. Nonprofit/Philanthropic Leader. The inaugural Rose Mofford Caring for the Community Award was presented to UMOM New Day Centers.1st Place Team: The event raised funds to benefit uncompensated care for familiesArizona Diamondbacks and children seeking primary care assistance at Valle del Sol’s pediatricArturo Carrizoza, Ruben Carrizoza, and family clinics. The premier sponsor was Cox Communications.Johnny Chavez, Louie Tapia.(Also, Kurt Sheppard in blue polo shirt.) l-r: Lisa Pacheco Geyser, Judy Jolley Mohraz, Robin Milne, Judy Schubert HOLIDAY HEART GIFT GIVING PROGRAM For the last seven years, Hablamos SRP volunteers hosted a “wrap your heart” project where more than 400 donated gifts were wrapped and given to children who might otherwise have gone without a gift over the holiday. ROSA CARRILLO TORRES MEMORIAL SCHOLARSHIP Valle del Sol, in partnership with the Arizona Community Foundation, awarded the 2014 Rosa Carrillo Torres Memorial Scholarship to Cristina Alvarez who was among 22 applicants. Cristina, a graduate from BioScience High School, will be studying to become a pediatric nurse. The Rosa Carrillo Torres Memorial Scholarship was established by Valle del Sol to provide support for students who are of Hispanic heritage and the first generation in their family to pursue a secondary education. Rosa’s legacy continues to make a difference in the lives of those in need by way of educational scholarships.DEVELOPMENT/COMMUNITY VALLE DEL SOL ANNUAL REPORT 2013/14 • PAGE 23

oIf nRveesstomuernctes 2.7% 11.7% 85.6%PROGRAM SERVICES ADMINISTRATION FUND DEVELOPMENT Valle del Sol’s financial management system ensures that at least 85 cents of every dollar directly supports service and program delivery.2013/2014 FINANCIALS VALLE DEL SOL ANNUAL REPORT 2013/14 • PAGE 24

2s0u1p3po/r2t0er1s4 Childsplay Theatre for Everyone Angela Florez Mesa Arts Center Classy Closets Yovani FloresAAA Arizona Desiree, Mark Juanita Francis Sara MonzonLuis Alonso Abril-Herrera and Rachel Cogley Frank Lloyd Wright FoundationActors Theater Francisco Contreras Fry’s Food Stores Kathleen MorenAmerican Express Charitable Maria Elena Coronado Fry’s Reward ProgramFund COSTCO Carlos, Emily, Román Andrea MorenoVanessa Anaya Elvia Cota-Ramirez and Lucas Galindo-ElviraAPS Frank Coumides Gameworks Paulina Vaquez-MorrisAquarius Casino Resort Cox Charities Garcia’s Las Avenidas and Jason MorrisAnna Arellano Prunty Crafty Chica Joyce GeyserArizona Cardinals Chris Cruz Golfland Sunsplash Gloria NakabayashiArizona Diamondbacks Curves Grand Canyon RailwayArizona Museum Les Davidson Great Arizona Puppet Theatre National Council of La Razaof Natural History Dave & Buster’s Heard MuseumArizona Opera Ixchel del Castillo Carmen Heredia Ocotillo Golf ResortArizona Theatre Company Olga Delsi Gorky HerreraTony and Milena Astorga Department of Julio Herrera Linda Padilla McPhaulAvi Resort and Casino Economic Security Rene HerreraBallet Arizona Desert Botanical Garden Hilton Garden Inn Honorable Ed PastorNadia Barrera Design Dimensions, LLC Hyatt Regency PhoenixMargaret Bauman Rene Xavier Diaz i.d.e.a. Museum Gilbert PerezBlue Sky Airport Parking Disneyland Images by Michael PhotographyLouise, Christopher Don and Charlie’s Nannie Jackson Phoenix Coyotesand Joshua Bowden Don Laughlin’s Riverside Resort Don Jensen-Bobadilla and Coyotes CharitiesBradford Renaissance Hotel and Casino Just Breathe,Portraits Corp. Doubletree by Hilton- a wellness sanctuary Phoenix MercuryBrass Armadillo Paradise Valley Resort Kathy KolbeButterfly Wonderland Brenda Duran Robert Lamar Phoenix SunsManuel Calero Veronica Duran Dr. Ernest LaraCaring Critters Animal Hospital Durant’s Isabel Larsen Phoenix Suns CharitiesCasalino Chiropractic Eagle Mountain Golf Club JoEllen LynnThomas Castellanos eb flow design group Corina Madruga Jose PinedaNicole Chaidez Vickey Edwards Magellan Health ServicesAaron Chaira Enchanted Island Amusement of Arizona Maria Pineda-ReyesChallenger Space Center Park - Encanto Park Maine Lobster DirectCheesecake Factory Enterprise Holdings Foundation Market Bistro Quality Care Network Faustina Espinoza Stephanie Martinez Executive Council Charities McDowell Mountain Golf Club Rawhide Western Town Fiesta Bowl Charities Mercy Maricopa Integrated Care and Steakhouse Red Devil Repose Salon and Spa Maria Adelaida Restrepo Joyce Rolfes Imelda, Gilbert, Genevieve and Julissa Romero Roy’s Art Ruiz Substance Abuse Prevention and Treatment Block Grant (SABG) Sun Ridge Canyon Golf Club Sunrise Park Resort Marcos Sanchez Luz Sarmina Allan Scott Scottsdale Center for the Performing Arts Scottsdale Resort & Conference Center TO THE DONORS LISTED IN THIS ANNUAL REPORT AND TO THE HUNDREDS OF OTHERS WHO HAVE CONTRIBUTED AMOUNTS UNDER $100.2013/2014 SUPPORTERS VALLE DEL SOL ANNUAL REPORT 2013/14 • PAGE 25

Seasons for Sharing: Official Airline Sponsor Southwest Gas Company Honoree Raquel DoloresGannett Foundation, 12 News, Southwest Airlines SSP America Gutiérrez, Ph.D.The Arizona Republic; State Farm Honoree Sonja Mazón Rubalcavaazcentral.com Spanish TV Sponsor Honoree Verma PastorClark Sharar Telemundo Vela Sponsors Hospice of the ValleyZina and Kurt Sheppard AARP Arizona Hispanic Women’s CorporationJean Solarez Digital Magazine Sponsor American Express Jewish FamilyPhillip Soto Frontdoors News AJC Global Jewish Advocacy and Children’s ServiceSouthwest Gas Corporation Arizona Behavioral Health Law Offices ofSRP HIspanic Radio Sponsors Corporation Stephanie Lake, P.C.Starlight Pines B&B 100.3 Arizona Sports McDonald’s of Phoenix/State Farm 105.9 & Tourism Authority Northern AZ Co-opState Farm Foundation 106.3 ASU - Educational Outreach Mesa AssociationTexaz Grill & Student Services of Hispanic CitizensThe Arizona Republic Sol Sponsors Bank of America Mesa Community CollegeThe Dolly Steamboat Arizona Lottery Carlos and Emily Galindo-Elvira Mi Familia Vota Education FundThe Lodge at Sedona Arvizu Advertising & Promotions Casa Unlimited ONE CommunityThe Melting Pot Blue Cross Blue Shield Cathryn V. Lore & Associates Phoenix CollegeThe Original Corolina’s of Arizona Cenpatico of Arizona Phoenix International RacewayMexican Food Cox Communications CenturyLink Pinal Hispanic CouncilThe Phoenix Symphony Cesar Chavez Foundation Quality Care NetworkThe RoomStore Luna Sponsors Chamberlain College of Nursing Solutions MarketingThe Scott Business Group, LLC Cancer Treatment Centers City of Peoria & Consulting LLCTiffany Tschantz of America City of Phoenix Aviation St. Luke’s Health InitiativeAntonia Valdez Grand Canyon University Department Valle del Sol President EmeritusSandra Valenzuela City of Scottsdale Luz SarminaValley of the Sun United Way Rayo Sponsors Chicanos Por La Causa Valley of the Sun United WayVerde Canyon Railroad Éxito Copper Resolution Mining/ Valley of the Sun YMCAGiovanna Verdugo Fry’s Food Stores Policy Development Group Valley LeadershipVIPAirsoft Arena Mercy Maricopa Integrated Care Crisis Response Network, Inc. Wells FargoVirginia G. Piper Charitable Trust Phoenix IDA Daniel R. Ortega Law FirmWells Fargo Foundation Raza Development Fund Dress for Success MOM OF THE YEARWestworld Paintball Adventures Yes on 480 Eide Bailly LLP Premier SponsorWet ‘n Wild Phoenix Ernest Calderon, Cox CommunicationsBrandi Whisler Farol Sponsors Attorney at LawWhite Stallion Ranch Arizona Community Foundation Estrella Mountain Community Presenting Media SponsorWildlife World Zoo & Aquarium Arizona Diamondbacks College ABC15 News ASU FirstStrategicPROFILES OF SUCCESS ASU College of Public Programs Freeport-McMoRan Copper Rose SponsorsPremier Sponsor Aventura Catering & Gold APSSRP Care 1st / ONE Care Friendly House Arizona Pain – CopperPoint Mutual Insurance Gammage & Burnham Latin American DivisionPresenting Media Sponsors Company Attorneys at Law Astorga Family FoundationThe Arizona Republic Helios Education Foundation Girl Scouts – Blue Cross Blue Shield12 News Leavitt Group Arizona Cactus-Pine Council of ArizonaLa Voz Maricopa Community Colleges Hablamos SRP CVS Caremarkazcentral.com Paradies Phoenix Health Choice Arizona Fry’s Food Stores Salt River Pima-Maricopa Hensley Beverage Company Haven Charitable FoundationEstrella Sponsor Indian Community Honoree Bettina Nava Family and FriendsAPS Schuster Printing & Marketing Honoree Lisa Doromal of Lisa Geyser Honoree Luis Ávila Maricopa Community College Honoree Mila Besich-Lira2013/2014 SUPPORTERS VALLE DEL SOL ANNUAL REPORT 2013/14 • PAGE 26

Phoenix Suns AFRICAN-AMERICAN HLI-EAST VALLEY HLI-TUCSONSchuster Print LEADERSHIP INSTITUTE Premier Sponsor Premier Sponsor& Marketing Services Premier Sponsor SRP COX CommunicationsSouthwest Gas Company Wells FargoSRP Contributing Sponsors Community PartnerUrias Communications Leadership Sponsor The Arizona Republic Tucson Hispanic Chamber of SRP Wells Fargo CommerceTulip SponsorsCancer Treatment Centers Contributing Sponsor Community Partner Educational Partnerof America Southwest Gas Company Mesa Association Pima Community CollegeEckstein Family of Hispanic CitizensElizabeth McNamee Community Partner HLI-YUMA COUNTYFamily and Friend Arizona OIC Educational Partners Premier Sponsorof Judy Schubert Mesa Community College APSLisa Geyser Educational Partner Mesa Public SchoolsJoseph A. Losada, CPA, PLLC South Mountain Community Community PartnerJoyce Geyser College Graduation Venue Sponsor Yuma Private Industry CouncilMesa Moms Crescent Crown Distributing/Monica and Terry Goddard HISPANIC LEADERSHIP Coors Light Educational PartnerMothers of Eloy, Arizona INSTITUTE ASU College of Public Programs,DRA Strategic Communications Premier Sponsor HLI-WEST Bob Ramsey Executive EducationPhoenix College Wells Fargo Premier SponsorPhoenix IDA APSRito’s Mexican Food Leadership SponsorVirginia G. Piper Charitable Trust APS Contributing Sponsors The Arizona RepublicPLAY FORE KIDS & FAMILIES Contributing Sponsors SRPGOLF TOURNAMENT The Arizona RepublicTournament Sponsor State Farm Community PartnerSRP SRP Hispanic Leadership ForumLuncheon & Beverage Sponsor Educational Partner Educational PartnerCrescent Crown Distributing/ ASU College of Public Programs Estrella Mountain CommunityCoors Light CollegeContest Sponsor HLI-PINALArizona Diamondbacks Premier Sponsor APSTee SponsorsAPS Community PartnerArizona Pain – Latino Familia InitiativeLatin American DivisionCox Communications Educational PartnerEide Bailly Central Arizona CollegeFlexPrint, Inc.Gammage & BurnhamGolfsmithPaycomPhoenix IDASSP America2013/2014 SUPPORTERS VALLE DEL SOL ANNUAL REPORT 2013/14 • PAGE 27

GLASS ARTWORK DONATION B&OsAenRiDorOmFanDaIRgeEmCeTntORS GrandfatherJoe, a retired CHAIR Helena Kendra Gudger SENIORengineer and Joseph A. Losada Community Member MANAGEMENTgrandparent of Joseph A. Losada, CPA, AALI CLASS OF 2014 Kurt R. Sheppard, MAa youth enrolled PLLC President & CEOin services, made HLI CLASS OF 2004 Amy A. Halla glass artwork Community Member Thomas Castellanos, CPAdonation to VICE CHAIR Chief Financial OfficerValle del Sol that David A. Hansen Michael A. Jacobsis absolutely APS Community Member Carlos Galindo-Elvirastunning. What Chief Development Officerwas even more TREASURER Cynthia Lang HLI CLASS OF 2000stunning was to hear Joe describe the Frank X. Coumides Community Memberpiece as a representation of his KS State Bank Carmen Heredia, LMSW,appreciation for the services that Valle HLI CLASS OF 2001 Ernest A. Lara, Ph.D. CPHQ, MCCEPdel Sol provides.  Estrella Mountain Chief of Arizona Operations The fused glass represents disjointed SECRETARY Community College HLI CLASS OF 2008pieces coming together – melted as Andrea Morenoone. Joe connected diverse pieces with SRP Florentinooverlapping circles and selected glass that HLI-WEST Gabriel Licon, Jr.transforms and reacts against adjacent CLASS OF 2005 Community Memberpieces in the fusion process. “That iswhat Valle del Sol did for our family, Art Ruiz JoEllen Lynnthey brought us together, we reacted to Community Member Fry’s Food Storeseach other - sometimes in a positiveway sometimes in a negative way… but Manuel S. Calero Linda Padilla McPhaulValle del Sol brought us together. Vanguard American ExpressThe counselors change peoples’ lives Technologiesevery day; they changed our family.” June Campbell Community Member Danielle M. Salinas Community Member Rick K. Carter Wong, Fujii & Carter, PC Deborah Vasquez Community Member Ixchel del Castillo COX Communications Giovanna Verdugo HLI CLASS OF 2010 Community Member Royce Walker, Jr. Community MemberFITPHX AWARDED VALLE DEL SOL ANNUAL REPORT 2013/14 • PAGE 28FOR HEALTHY WORKSITEMayor Greg Stanton andCouncilman Daniel T. Valenzuelapresented Valle del Sol with aFitPHX Business Award providedby the Healthy Arizona WorksitesProgram. The recognition wasgiven for Valle del Sol’s leadershipand commitment to the healthand wellness of their employees.BOARD/MANAGEMENT