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HOME HEALTH + COMPLEX CARE



Let Us Help You OUR COMPLEX CARE MODELNavigate Complex Cases.Catastrophic and/or complex injuries present uniquechallenges in care management, and the severity of injuriesrequiring home health care are compounded by the myriadproducts needed for a patient’s recovery.25%Home Health and DME OF COSTS IN HIGH-COST Workers’ comp CLAIMSexpenses can account for up toSource: NASI and Industry Research (as cited in Harris Williams & Co., 2013)To successfully transition an injured worker from a facility to the home, and fromthe home back to an optimal quality of life, you need support from a centralizedand collaborative team of clinical and rehab experts to ensure quality care for theentire life of the claim – you need One Call Home Health + Complex Care.CARE MANAGEMENT InsightThe One Call Complex Care team proactively provides you with valuableinformation on what is going on in the home relative to recovery and care. Ourclinical team collects, reviews, and organizes all of the home care notes for youwhile looking for any potential red flags that may derail care and drive up costs. Ifred flags are found, an appropriate and clinically based recommendation will besent to both the adjuster and nurse case manager to help mitigate risk.A Holistic Model for Better ResultsOne Call’s unique, high-touch complex care model, backed by the largestclinical and rehab team in the industry, takes a holistic view of each injuredworker’s health, including any underlying co-morbidities and medicalconditions that may impact recovery. With the whole health picture in view,we can ensure not only the appropriate clinical utilization of home healthservices in compliance with the injured worker’s treatment plan, but also theongoing evaluation and management of prescribed equipment in the home.This integrated approach to complex care management ensures each injuredworker receives the right care, at the right time, at the right cost.

FOR YOU:A SINGLE POINT OFAccountability YOOFUARCCSOINUGNLTEABPIOLIINTYT

SPECIALTY AREAS OUR COMPLEX CARE MODEL Home + Vehicle Modifications Prosthetic Expertise Mobility + Rehab Solutions IV Therapy Program Wound Care ProgramBONJOUR¡HOLA!NAMASTEHELLO 你好FOR US: A NETWORK OF RESOURCESHome Health Clinical Management Mobility + Rehabilitation Physical Therapy ClinicalBachelor of Science in Nursing (BSN) Assistive Technology Professionals ManagementCertified Advanced Trauma Nurse Assistive Technology Supplier Certified Hand TherapistCertified Case Manager Certified Aging in Place Specialist Chiropractor Physical TherapistCertified Flight Registered Nurse Certified Environmental Access Consultant Occupational TherapistCertified Occupational Health Nurse Registered Rehabilitation Technology Physical Therapy Advisory PanelCertified Rehabilitation Registered Nurse Registered Nurse (RN)Certified Wound Care Nurse SupplierCritical Care Registered NurseFellow of American College of Dental Clinical Management DME Specialists Dental Advisors (DDS, DMD, and MD) Prosthetics Specialists Healthcare Executives Dental Hygienists and Assistants Home and VehicleLegal Nurse Consultant Licensed Practical Nurse (LPN) Modification SpecialistsLicensed Practical Nurse (LPN) Medical Assistant (MA) Transportation (Including AirMasters of Science in Nursing (MSN) Registered Nurse (RN) Ambulance) SpecialistsRegistered Nurse (RN) Language SpecialistsTrauma Nurse SpecialistA NATIONAL NETWORK OF DIRECT providers specializing in workers’ compensation

THE RIGHT CARE,AT THE RIGHT TIME,AT THE RIGHT COST.

KEY DIFFERENTIATORS OUR COMPLEX CARE MODEL • Holistic look at each injured worker’s health - including underlying co-morbidities and medical conditions that may impact recovery and drive up costs • Team of clinicians monitoring compliance to individualized treatment plans • Expert assessment of equipment needs in the home to ensure the right equipment is there to drive optimal results and lower overall claim costs • Largest, best-in-class, direct provider network • RN or LPN serves serves as single point of accountability • Gold Standard Process ensures quality of care, compliance with individualized treatment plans, and effective utilization protocols • Clinical quality assurance provided by in-house Legal Nurse Consultant • Coordination across all of One Call’s suite of servicesA SINGLE POINT OF ACCOUNTABILITYWhen it comes to complex cases, staying on top of the moving pieces canbecome difficult at best. At One Call Home Health + Complex Care, each ComplexCare file is managed by a Complex Care RN who serves as your single pointof accountability between you and our entire team of clinicians and experts.The Complex Care RN provides you with clear, concise, and legally compliantreporting to back your decisions throughout the life of the claim.Your Single Point of ACCOUNTABILITY Provides you withStandard Clinical Services • Weekly Medical Updates Current assessment of injured worker’s condition and activity • Monthly Case Summaries Medical progress report based on individual’s treatment plan and progress to goalsAvailable Clinical Services • Regional Clinical Specialists (RNs) On-site discharge planning coordination • File Reviews Retrospective assessment of file with cost-benefit analysis • File Assessments File review with on-site assessment by an Assistive Technology Professional to support rehabilitation Full list of Complex Care products and services listed on included insert.EASY WAYS TO REFER: P: 800.848.1989 ext. 4196 HOME HEALTH + COMPLEX CARE F: 855.890.0224 [email protected]

OUR SUCCESS ISMEASURED BY YOURS.At One Call Care Management®, we understand that when itcomes to resolving claims, it’s not about doing things faster,it’s about doing things better. We can guide you through thetremendous responsibility of making decisions that are both fairand sound. With the highest number of clinical, rehabilitation,and product experts at your service, One Call’s solutions forhome health, complex care, and DME give you foresight, costconfidence, and control.Our singular focus in workers’ compensation allows you to do what you careabout most – making the best decisions for the injured worker. No otherorganization comes close to offering this level of expertise and guidance.With One Call you WILL: 1 Have easy access to a DECISION-SUPPORT TEAM at every point of care and every area of the claim 2 Gain FORESIGHT to anticipate patient needs that put you on a proactive and prepared footing Achieve COST CONFIDENCE by leveraging the industry’s 3 strongest purchasing power across multiple services and ongoing utilization monitoring by in-house clinicians 4 Keep your claims IN CONTROL AND OUT OF TROUBLE with on-demand access to real-time information with clean, complete, and compliant documentation to back up your decision making.

WHY ONE CALL



1 YOUR DECISION-SUPPORT TEAM WHY ONE CALLAs an adjuster, you are ultimately responsible for every decision made for yourinjured workers – that gives you great autonomy, but it can also lead to greatfatigue when having to balance the complex needs of hundreds of cases. Youare constantly balancing fairness, cost predictions, choosing the right provider,dealing with state regulations, and meeting deadlines. By engaging with OneCall Home Health + Complex Care you’ll be given not only the confidence,but also the time and energy to make the important judgments on each case.Your Decision-Support Team includes: • An in-house RN or LPN to serve as your single point of accountability for your complex claims; no need to reach out separately to anyone else at One Call Care Management® • Over 35 in-house clinicians, 4 field nurses, and numerous product and equipment specialists • The industry’s only team of in-house Assistive Technology Professionals (ATP) • A Legal Nurse Consultant to ensure home care is in compliance with clinical practice standards • Continuing education opportunities for claims professionals with on-site CE presentations and webinars – over 400 CE courses a year 2 FORESIGHTStaying one step ahead in the claims process is what differentiates a goodadjuster from a “claims person.” During that critical 24 to 48 hours after youreceive a claim, you need all the support you can get to make sure your injuredworker gets what they need as quickly as possible. One Call Home Health +Complex Care has the clinical and equipment expertise to help you get allthe right pieces in place up-front to ensure a smooth transition home and theappropriate care thereafter.Stay ahead of the curve with: • Our Early Referral Notification (ERN) program to ensure all of the necessary home health services and equipment are in the home and ready prior to injured workers’ discharge • Our Gold Standard Process to identify potential red flags early and provide clinically sound recommendations to mitigate risk down the road • A Complex Care team that takes a holistic look up-front at each injured worker’s health to identify any underlying medical conditions or co-morbidities that may impact recovery and drive up cost • In-house ATPs available for home visits to assess and evaluate equipment utilization relative to treatment plan goals

3 COST CONFIDENCEBy nature, claims challenge you to perform a delicate balancing act - makingsure the injured worker receives the best care, while also keeping the claim costunder control. One Call’s combination of the industry’s largest nationwide providernetwork and in-house clinical and rehabilitation experts work together to strike thebest cost-quality balance within home care and medical equipment services.We actively review files and run quality checks to contain costs and makenecessary adjustments. By staying clinically focused on quality of care, wegenerate best outcomes and cost efficiencies simultaneously. Let us review yourhome health files – we could show you how we can optimize care while savinghundreds or thousands of dollars right now.Our cost confidence measures include: • Cost containment that begins prior to start of care through our Early Referral Notification (ERN) program and is actively assessed throughout our Gold Standard Process • A holistic approach to managing in-home care that optimizes patient outcomes while controlling costs • File reviews for long-term, large-loss files with cost-benefit analysis • A proprietary equipment utilization program that eliminates the use of unnecessary products, shortens service durations based on clinical guidelines and tracks utilization of rentals 4 IN CONTROL AND OUT OF TROUBLEFrom changing legislation to endless tasks and deadlines, there is aminefield of different issues to navigate as you try to bring closure to yourcases. You don’t have time to track all the changes and chase down theinformation while also providing the best care for your injured worker. LetOne Call Home Health + Complex Care help so you can be aware of potentialissues before they arise. One Call is your dedicated resource for accessingclinical expertise and regulatory information that give you the answers youneed to avoid those problems that can quickly overwhelm your entire day.Keep your claims out of trouble with: • One Call’s singular focus and expertise in workers’ compensation • Ready access to clean, complete, and compliant documentation to support you in decision making, audits, and litigated files • Customizable alert settings to stay in control of day-to-day referral information • Our Gold Standard Process to ensure quality of care, compliance with individualized treatment plans, and effective utilization protocols • Support of the industry’s largest clinical and rehab team for collaborative problem- solving and proven solutions • Our internal audit and compliance team that constantly monitors state rules and regulations to ensure One Call is in compliance with any regulatory and legislative changes

WHY ONE CALL

Return to Home HappensBefore Return to Work.TRANSITION YOUR WORKER WITH EARLY REFERRAL NOTIFICATION.For severely injured workers, returning home from a hospital orfacility is especially stressful as they realize their life may never bethe same post-injury. And coming home without proper equipmentand/or a delay in home health services can negatively impactrecovery and, even worse, can often begin the process of litigation. Notify One Call at patient admission and get your patient back to work faster!By notifying our Early Referral Notification specialists at the time of hospitaladmission, we can line up the appropriate specialized equipment and services thatare so often called for in complex cases. Your patient will enjoy a smooth transitionhome with all of the necessary services and equipment waiting on them.How does an Early Referral work?It’s as simple as you notifying us at the point of hospital admission orupcoming surgery. As soon as our team is alerted, we immediately reach out tothe Discharge Planner and Nurse Case Manager to begin coordinating services,such as specialized equipment, home health services, home modifications,ramping, and more – all before the patient leaves the facility.How do I make an Early Referral Notification? 1 Identify injured workers in the hospital or with upcoming surgeries. 2 Contact your local One Call Care Management® representative or call 800.848.1989 or email [email protected].

Have aN Injuredworker Admitted to the Hospital or A Facility? Early Referral Notification Quick Reference Card

HOME HEALTH + COMPLEX CARE

PRODUCTS + SERVICES OVERVIEW PRODUCTS + SERVICESConnect To CareOn Any LevelProducts + Services for whatever the case MAY requireHome Health Services P: 800.848.1989 [email protected] • Largest national network of direct • Fluid replacement therapy • Total nutrition management (enteral providers • RN and LPN/LVN and parenteral) • PT, OT, and SLP services • Home Health Aids and Attendant Care Respiratory Therapy Program • Wound Care Program • Respiratory Therapists • Medical Social Workers • Oxygen concentrators and nebulizers • Legal Nurse Consultant • Liquid oxygen • Complex Care Program Medical SuppliesInfusion Therapy Program • Incision/wound care supplies • IV antibiotic therapy • Incontinence supplies • Pain management therapy • Health and hygiene supplies • Specialty infusion products • Ostomy supplies • Injectable therapy • Urology suppliesComplex Care Program P: 800.848.1989 ext. 4196 [email protected] • Industry-leading clinical support to provide patients and providers with • Wound Care Program optimal care • In-house Assistive Technology • Single point of accountability Professionals • 24/7 clinical oversight with weekly • Mobility and rehab solutions • Regional Clinical Specialists updates • In-house Home Modifications Team • Quarterly case summaries • Patient caregiver training and • QA led by certified Legal Nurse education Consultant • File reviews for long-term/large-loss filesTransport + Translate P: 866.672.5797 [email protected] Transportation Translation • Ambulatory • Telephonic and in-person interpretation • Wheelchair • Document translation • Stretcher • Transcription • Ambulance • Air ambulance continued • Commercial flights and hotel coordination

PRODUCTS + SERVICES Equipment + Devices P: 800.848.1989 [email protected] Durable Medical Equipment • Ramps and solid-surface walkways • Patient aids • Handrails and grab bars • Wheelchairs, crutches, walkers, • Project management with regular and and canes consistent updates with photos and • CPM machines • Commodes documentation • Bath safety equipment • Evaluations coordination • Hot/cold therapy • Permits filed • Hospital beds • Patient lifts Orthotics and Prosthetics • Ramps • Standard/custom bracing • And more... • Upper and lower extremity prostheses • Bone growth stimulator Electrotherapy Devices • Mobility + Rehabilitative Solutions • TENS units • Scooters, custom manual chairs, • Free TENS Program • Muscle stimulators standard power chairs, custom power • Specialty units chairs Home Modifications • Vehicle modifications • Safety and accessibility evaluations • Home modifications • Accessible homes • Specialty beds and mattresses Environmental and voice control systems • Ceiling track, elevator, and stair lifts • Wheelchair lifts Hearing Aid Program P: 855.355.HEAR (4327) [email protected] • Hearing aids • Audiology evaluations THREE for FREE Program: • Causality evaluations • 3-year warranty on all hearing aids • Case reviews • 3-year loss and damage with waived • Impairment ratings deductible • 3-year supply of batteries with traceable serial numbers

ONE CALL UNIVERSITY: 2015 CEUsStay Ahead Of The Curve. 2015 CEUsOn Your Time.Continuous Education for an Evolving IndustryWith increased workloads, claims professionals face the challenge ofstaying knowledgeable about the complex topics in today’s market.While employers may offer training programs, supplementary trainingis often needed to meet state continuing education requirements. OneCall Care Management® has created One Call University to make iteasier to fulfill your educational needs. Through One Call “U”, workers’compensation claims professionals can earn FREE CEUs without havingto spend time away from the office.Adjusters and Nurse Case Managers are eligible for 1 CE credit for each1-hour course towards a variety of licenses and certifications: • RN, LPN, ARNP, and CNA licenses (all states except IA) • CCM, CDMS, and CRC nationwide • Adjusters: AR, DE, FL, GA, KY, MS, NC, NH, OK, OR, TX, and UT • CA Adjusters: WC post-designationOne Call Home Health + Complex CareEric Patten, RN, BSNToby Ann Joyce, RN, CCMHayley Tidwell, RN, BSN, CCMJonni Applefield, RN, BSN, MSN, FNP, CCM, CPDM • Clinical Management of the Catastrophic Claim • Pain Management: Improving Practice • Diabetes and How It Can Adversely Affect Recovery • Weighing Down Workers’ Compensation - Obesity: The New Co-Morbidity • The Big 3 of Workers’ Compensation • The Aging Workforce • Repetitive Motion Injuries of the Upper ExtremityOne Call Equipment + DevicesZack Craft, ATS, ATP, CRTS, CAPS, CEAC, NRRTS - VP Rehab Solutionsand Complex Care Education• Durable Medical Equipment: Standard vs. Bariatric• Prosthetics: The Leg Basics• Management of Home Modifications continued• Wheels to Robotics: Mobility for the Injured Worker (Part I and Part II)

2015 CEUs Jon Nau - National Director of Audiology & Hearing Jordan Burch - Audiology Sales Director • Hear Here - Audiology, Hearing Loss, and Hearing Claims One Call Transport + Translate Eric Patten, RN, BSN Toby Ann Joyce, RN, CCM Hayley Tidwell, RN, BSN, CCM Jonni Applefield, RN, BSN, MSN, FNP, CCM, CPDM • Air Ambulance One Call Dental + Doctor Laura Gorman, RN - VP of Clinical Sales • Understanding Dental Claims: Providers, Terms, Treatments • Use of Dental Implants as a Restoration Option • Temporomandibular Joint: How It Works, How It Gets Injured, How It Gets Fixed • Injury to the Eye and Surrounding Structures One Call Diagnostics John Robinton, MD - Neurodiagnostic Medical Director • EMG and NCS in Workers’ Compensation • EMG and NCS in Diagnosis of Carpal Tunnel Syndrome • The Real Cost Savings in EMG and NCV in Workers’ Compensation Joanne Pearson, MA, BC - Director of Clinical Services • Basics of Radiology and EMG/NCS Tests • What It Takes to Achieve Quality MRI Imaging • Understanding Radiology Equipment and Tests Local Presenter • Diagnostic Imaging and Workers’ Compensation Injuries • Key Things Claims Professionals Should Know About MRI and CT Align Networks, a Divison of One Call Care Management Michelle Despres, PT, CEAS II • Functional Capacity Evaluations • Industrial Rehab Programs Nicole Matoushek, MPH, PT • Lower Spine Conditions • Magic of Physical Therapy • Aging Workforce and Co-morbidities • Shoulder and Knee Conditions • Clinical Management of PT Process/ Severe Claims • Ergonomics • Foot and Ankle Conditions CALL TODAY! P: 724-206-4016 ONE CALL UNIVERSITY [email protected]

HOME + VEHICLE MODIFICATIONSHome Modifications HOME + VEHICLEPlanned for Success MODIFICATIONSExperienced Team to Meet Your NeedsWhen injured workers require home modifications, contractors who areinexperienced in workers’ compensation can overbuild solutions, makecostly mistakes, or simply fail to complete the project.One Call’s Home Modifications team of in-house experts providesappropriate cost-effective and on-time modifications based on eachinjured workers’ unique needs. Our experienced clinical experts workwithin carriers’ budget parameters to achieve the desired outcomes.Unique Features: • A collaborative, cross-functional team for each project, including clinical, mobility, assistive technology, rehabilitation, and construction experts • Modification recommendations tied to the injured workers’ functional capabilities, his or her desired level of independence, and the payer’s direction • Streamlined communication with consistent and timely project updates • Secure photo sharing website provides before, during, and after images throughout the project • Injured worker satisfaction survey results provided to payer upon completion • Active management of scope of work ensures projects remain true to plan, on time, and on budget • Hotel/travel arrangements during displacementProducts and Services: • Elevator installations • Environmental and voice control • Safety and accessibility evaluations • Accessible homes systems • Aluminum ramping and solid- • Handrails and grab bars • Room additions surface walkways • Stair lifts, wheelchair lifts, vertical • Bathroom and kitchen modifications • Ceiling track lifts platform lifts • Doorway widening and addition of • And much more! new doors continued

HOME + VEHICLE Get Your Patients On The MODIFICATIONS Road To Independence Vehicle modifications that match the injured worker’s needs Vehicle modifications should provide the greatest level of independence and safety for the injured worker while offering the most cost-effective solutions to the carrier. The One Call Care Management® Vehicle Modifications team of experts identify the functional equipment within the vehicle that is appropriate for the injured worker’s environment and lifestyle considerations, based on an assessment from his or her physical therapist or Certified Driver Rehabilitation Specialist (CDRS). Couple that with the buying power of our broad network and you’ve got solutions that work, at the best price. Unique Features: • Largest nationwide credentialed network of vehicle and accessibility providers • Equipment that is appropriate for the claimant’s home environment and lifestyle AND that meets the carrier’s expectations and desired budget • No do-overs needed because equipment works and fits the injured worker’s situation and environment • Complete range of vehicle modifications delivered by experts in mobility, rehabilitative, and home modifications solutions • On-site physical evaluation for all custom equipment • Claimant and family training and education on equipment Products and Services: • Head and foot controls • Steering devices • Minivans, trucks, motorcycles, • Wheelchair lockdown systems sedans, convertibles, and more • Specialized seats • Oversized side view and rearview • Raised ceilings and lowered floors • Outside mounted scooter lifts mirrors • Inside hybrid power chair lifts • And much more! • Inside scooter boom lifts • Back-up cameras and GPS systems EASY WAYS TO REFER: P: 800.848.1989 EQUIPMENT + DEVICES F: 866.672.6807 [email protected]

PROSTHETIC SERvicesWhere Expertise and ProstheticInnovation Meet ServicesProsthetic Solutions For Your Injured WorkerClaims professionals want amputees to have access to innovativeproducts for maximum functionality at the best prices. The One CallCare Management® high-touch prosthetics service model ensures yourinjured worker’s prosthetics needs are handled with care in a timelymanner. Our nationwide network of providers achieves significant costsavings through negotiated rates and correct coding.Unique Features: • Incomparable insight from in-house experts as well as Prosthetists to provide the right prosthetic based on each injured worker’s needs while staying within the parameters of the payer’s budget • The industry’s most comprehensive network of national and local prosthetics providers serving claimants anywhere in the U.S. with deep discounts for payers • State-of-the-art products and coordination of lifetime services for injured workers • Invoice review and conversion service identifies cost-saving options on unpaid provider invoices - with an average savings of 20% • Expert advice and streamlined administrative processes to save valuable time by determining medical necessity, submitting complete authorization requests, and applying extensive knowledge of state fee schedules and coding • Billing only when injured worker satisfaction is achievedProducts and Services: Types of Prosthetics • Lower extremity - hydraulic and Upper Extremity Prosthetics • Shoulder disarticulation microprocessing knee and/or ankle • Above the elbow • Below the elbow systems • Wrist and hand • Upper extremity - body-powered and • Partial hand • Finger(s) myoelectric • Passive Functional/cosmetic arms/ Lower Extremity Prosthetics • Hip disarticulation hands/fingers • Above the knee • Below the knee Specialized Prosthetics • Partial foot • Ankle disarticulation/symes type prosthesis • I-Limb hand or digits • C-Leg • Ocular prosthetics • Michelangelo hand • Genium • Rheo • Plie • BiOM • BebionicEASY WAYS TO REFER: P: 800.848.1989 EQUIPMENT + DEVICES F: 866.672.6807 [email protected]

MOBILITY + REHAB SOLUTIONSCustom Solutions BuiltFor IndependenceOur mobility and rehab solutions get you to the finish lineWhen injured workers require mobility solutions or adaptive technology foractivities of daily living, they deserve the options that provide the highest levelof independence and safety. One Call’s Mobility and Rehabilitative solutionsharness today’s technological advances in mobility and assistive technology,providing the best solutions with the most cost-effective tools. Unparalleled,in-house, rehabilitative, clinical, and technological expertise, and a best-in-classprovider network ensure cost containment and optimized outcomes.Unique Features: MOBILITY + REHAB SOLUTIONS • Largest nationwide credentialed network of vehicle and accessibility providers • Equipment that is appropriate for the injured worker’s home environment and lifestyle AND that meets the payer‘s expectations and desired budget • No do-overs needed because equipment works and fits the injured worker’s situation and environment • Complete range of mobility products and services delivered by experts in mobility and rehabilitative solutions • On-site physical evaluation for all custom equipment and home modifications • Claimant and family training and education on equipment and safety • Coordination of repairs based on equipment warranties to get the most from every piece of equipment and to accurately determine its lifespan before costly repairs beginProducts and Services: • Rehab adaptive equipment • Vehicle lifts • Scooters • Vehicle modifications • Custom manual chairs • Home modifications • Standard power chairs • Specialty beds and mattresses • And much more! (rental and purchase) • Custom power chairs • Ramping and home accessEASY WAYS TO REFER: P: 800.848.1989 EQUIPMENT + DEVICES F: 866.672.6807 [email protected]

HOME HEALTH + COMPLEX CARE IV THERAPYInfusion Therapy DeliveredSafely and EffectivelyInfusion Therapy That Delivers Clinical and Cost PrecisionThe ability to administer costly, complex drugs in an outpatient settingallows many injured workers to continue recovery in their own homes.However, specialized clinical management is required for thesecomplicated regimens to avoid adverse drug events, ensure that injuredworkers are compliant, and to manage their high cost. The One Call CareManagement® Infusion Therapy Program is uniquely designed to helpmonitor and contain costs, promote compliance, and facilitate positiveoutcomes. We are passionate about maintaining the highest level ofquality in practice standards across the broad scope of infusion therapyproducts and clinical high-tech nursing practice.Unique Features: IV THERAPY • Team of clinical specialists experienced in home-based infusion management and treatment plan oversight • Medications provided by nationally accredited pharmacies • Interdisciplinary coordination between physicians, pharmacists, registered nurses, and the patient • Ongoing patient assessments and monitoring • Complete national coverage • Discounted pricing through our specialty networkProducts and Services:• IV antibiotic therapy • Total nutrition management• Specialty infusion products (enteral and parenteral)• Injectable therapy• Pain management therapy • Expertise in central line• Fluid replacement therapy managementsEASY WAYS TO REFER: P: 800.848.1989 HOME HEALTH + COMPLEX CARE F: 855.890.0224 [email protected]