Vendor & NLA Partnership

NLA + VENDOR A Win – Win Partnership Presentation

A MESSAGE FROM NYKOLE I would like to personally thank you for taking the time to meet with us and see how we can help each other. It is a pleasure to introduce you to the NLA team and give you a little tour of what we are about. We hope you will find that we do things differently from other agents, giving us a higher track record of success. Our team is highly motivated and truly cares about our clients and can’t wait to partner with you in providing the next level of service to them! - Nykole www.nlaregroup.com 2

WHO WE ARE MISSION PROVIDING THE KEY TO UNLOCK YOUR HOME OWNERSHIP DREAMS. VALUES We believe our team’s success is determined by our ability to maintain our FAMILY, which is defined by our core values: F A M I L Y FAMILY, ACCOUNTABLE MAKING A INTEGRITY – LIVE EVERY YIELD FRIENDS, IN ALL THINGS DIFFERENCE DOING MOMENT RESULTS & FAITH IN ALL THAT WHAT IS FIRST WE DO RIGHT, NOT WHAT IS EASY ***NLA Real Estate Group is always on a “Talent Search” for amazing people who believe in our core values. Productivity is our #1 focus, we have allot of fun, and work hard.*** www.nlaregroup.com 3

WHAT SETS US APART | WE WORK AS A TEAM WE WORK AS A TEAM FOR OUR CLIENTS THE POWER OF 7 IS GREATER THAN 1 Moving homes from contract to closing requires at minimum 180 individual tasks. That’s a lot of details that no single agent can effectively manage. Our team of professionals works collaboratively across seven separate positions, each giving 100% attention to their area of expertise-for the same price as an individual agent. Together, we handle the entire process, so our clients can relax, knowing every detail is taken care of. www.nlaregroup.com 4

NLA – Making A Difference… SUPPORTING OUR COMMUNITY The NLA team prides ourselves in how hard we work for our clients, but we’re not all business. We are blessed that our industry enables us to be part of something much bigger, and give back in our community. There is an overwhelming need of children and families in our community, and Nykole along with the entire NLA team are driven to participate in outreach, sponsorships and volunteering and donating a part of every commission check to a local charity. NLA is determined to be part of something bigger and make a difference. Giving back to the community gives you a wonderful feeling of connectedness and the satisfaction of helping to make the world a better place. With your support we will continue to make a real difference. NATIONAL NON-PROFITS MEALS ON WHEELS LUCKY DOG Step by Step Federal Way School District A program that delivers meals to NLA & Lucky Dog have partnered transforming the lives of at-risk In partnership with families individuals at home who are to help make a difference in the pregnant women, so they will helping all children become unable to purchase or prepare lives of animals. deliver a healthy baby, embrace learners. their own meals. positive parenting, and establish a LOCAL FOOD BANKS safe home. Puyallup School District THE LOGAN FOUNDATION create access to good, Surrounding students with a To raise awareness and prevent healthy food in every BOYS & GIRLS CLUBS community of support, suicide through active community Service through programs to empowering them to stay in involvement in the lives of enable young people to grow. school and achieve in life. youth. www.nlaregroup.com 5

IN THE NEWS NYKOLE LARSON EDUCATION AND TRAINING: •  Washington State Real Estate Broker License NYKOLE LARSON: •  Washington State Real Estate Managing Broker License •  Top 100 Most Influential Agents •  Instructor of nationwide training Business Planning & Ignite •  Featured in Seattle Magazine Rising Star •  Coaching with MAPS Real Estate Team •  Listed in The Wall Street Journal •  Creator of Employee Earned Homes •  In the Top-ranked agents in WA State •  Top 10% of KW Worldwide “I met with Nykole of Nykole Larson and Associates in January of this year. She was very helpful with coming up TESTIMONIALS with solutions for some minor issues in regards to “I tried the FSBO with no luck for 70+days. I listed acquiring a loan to purchase my first home. She was very wofiftehr,Ninykleosles and we had an above the listing price helpful with finding that right home, and with her as an than 4 days! I also interviewed another agent and Ben Larson as a Finance Officer, you cannot go wrong. Thank You very much for your help!” real estate agent, who wanted to list my house 15k+ Dylan Hoffler below for what Nykole said she could sell it for. She Federal Way, WA knows her stuff and the market! Plus she has a great “Nykole and her team were extremely helpful from our initial phone call till the time we closed. team that will work for you and provide support along We felt like we were experts along in the process. Their communication is top notch and the way. This was a delightful experience! And our made this process as stress free as possible. family could not be more happy with the April Ost Federal Way, WA results! Come-on! You know you need an agent, so why not Nykole?” Jeremy Skaggs Federal Way, WA “Nicole and her team are reliable, honest, and professional. I would encourage you to call her team and see for yourself!” Cyndi A. Babbitt Ohrt Burien, WA www.nlaregroup.com 6

OUR VENDOR PROGRAM MISSION Our Preferred Partner program provides value to our NLA family (Past Clients, Current Clients, Friends & Family), with an exclusive network of trusted & vetted vendors ready to provide service. PURPOSE To Provide a list of reputable and vetted Preferred Partners to our NLA Family. •  To Receive Leads & Referrals •  To Network with Businesses in our Community •  To Provide Value to our clients www.nlaregroup.com 7

OUR VENDOR PROGRAM Our Vendor Program is currently working hand in hand to develop relationships with Pierce and King County Vendors. Our hope is to expand in the future to neighboring counties such as Thurston, Kitsap, Mason, Lewis, & Snohomish. Which county or counties does your company service? NLA will have NO limit to the amount of Vendors we develop relationships with. However to remain an EXCLUSIVE list, we only add the 3 top vendors for each product/ category in each county, to maintain an active partnership with. Anything past the top 3, will be added to a BENCH. Vendors on the Bench can earn their way up to our top 3 positions, by maintaining quality work, sending us referrals, and partnering with NLA for the best win – win for our clients. As a Top 3 position becomes available due to a Top 3 member being removed, Benched Vendors can move up. Benched Vendors can also boot a Top 3 Vendor out and earn a position by following the “Stays in the Program” items on page 13, or providing better service than one of our Top 3 Vendors. www.nlaregroup.com 8

NLA VALUE PROPOSITION •  Part of an Exclusive List for a large real estate team (top 1% of WA and top 10% nationwide) •  Marketed on our public website •  Opportunity to get in front of our clients at our Client Appreciation Events •  Vendors providing us with the most referrals each month or providing exceptional service to our clients will be featured on NLA social media & newsletter •  Invited to mastermind events where you can network with NLA top vendors •  In front of a database of over 10,000 people www.nlaregroup.com 9

QUALIFICATION: HOW A VENDOR GETS INTO THE PROGRAM Vendors who are RECOMMENDED or REFERRED to NLA from our NLA Family (Past Clients, Current Clients, Friends & Family) will be invited to interview with an NLA representative. NLA will VERIFY PREVIOUS WORK checks out good, and if a partnership is agreed upon along with our visions aligning, they will be added to our Vendor list either in the Top 3 or benched. www.nlaregroup.com 10

QUALIFICATION: HOW A VENDOR STAYS IN THE PROGRAM To maintain their position on the NLA Vendor List (Top 3), Vendors will need to be reliable and SHOW UP to jobs on time and prepared. They will be expected to provide & maintain QUALITY SERVICE. Vendors must also be BOUGHT INTO THE NLA MISSION – VISION – VALUES, and reciprocate the gift of sending us REFERRALS. www.nlaregroup.com 11

QUALIFICATION: HOW A VENDOR GETS REMOVED FROM THE PROGRAM Vendors on the NLA Vendor List can be removed completely or Benched by: •  No call – No show •  No Win-win •  Not maintaining a positive professional culture •  Never sending any referrals when a Benched Vendor Is www.nlaregroup.com 12

QUESTIONAIRE: 1 .  Tell me about your business? 2.  How long have you been in business? 3.  What sets you apart from your competitors? 4.  Do you have a website? 5.  Do you have any before/after photos of your work? 6.  If we send you a referral, what happens next? 7.  How do you charge people? Hourly, job, work etc.? How do you take payment? Payment terms? What are your prices/rates? 8.  What are your goals of working with a Real Estate Team? Do you currently work with any other Real Estate Teams? 9.  How would you rate your customer service if an issue arises? What would you do to fix it or find a win – win? 10.  Do you guarantee the quality of your work? Offer a warranty? 11.  Do you have any business cards or information packets for me to share with clients? 12.  Do you have client testimonials I could see? 13.  What do you believe your company can commit to when partnering with us? 14.  What questions do you have for me? 15.  Who do you know that could benefit from this program? Other Vendors & Service providers we should meet with. 16.  Who do you know that’s looking to buy, sell or invest in real estate that my team could call today? www.nlaregroup.com 13