Springo Brochure 2020

Smarter guest WiFi. Better marketing. More customers.

Contents 03 Want to grow your business? 04 Marketing that could change everything 05 Guest reviews 07 Secure guest WiFi & WebGuard from £24 a month 2

Want to grow your business? Silly question. Springo’s guest WiFi helps you keep your existing customers coming back for more, and finds you brand-spanking new ones, too. Visitor numbers i i Time of use i Get to know your customers. Like, really know them. 60 New 80% Visitors Customers 80 Guest WiFi is so much more than a nice-to-have – it’s actually Customer an essential tool for getting to know your customers. Springo 20 Returning Return Rate 60 lets you capture customer data and generate key insights, Customers which you can then segment and analyse, meaning you can 40 track a ton of metrics about the people who matter most 10 Passing i 20 to your business. Because the more you know about your Customers customers, the happier you can make them. 60% 12.00am 12pm 12.00am 90 Total for Times Period Reachable 1.30pm Customers Peak for returning customers 2.30pm Peak for new customers Use customer insights to take your marketing to the next level 3

Marketing that could Message - New Message change everything Tickets are selling FAST Steve We don’t like to blow our own trumpet, but we happen to think our marketing tools are the best Do you have the hottest ticket in town? out there. Keep in touch with customers, build your Monday is the return of CHILLI NIGHT! Ay ay brand and grow your business with Springo’s clever ay!!! Book now muchacho integrated tools. We can help you send out everything from fully Message - New Message branded emails to automated text messaging – hitting exactly the right customers at exactly the Great to see you’re back, Dave right times and driving more revenue for you. Why not share with us how we can make it Engage customers, drive even better on your next visit – click here loyalty, increase revenue. (5 stars would be nice ;) 4

Guest reviews Boost those all-important online reviews with our Review Snap, which brings all your results together so you can see an overall score, and then takes it up a notch with easy automation. Springo helps you find the customers who'll give you the most glowing reviews and then lets them do the talking... “ Did you know… A staggering 87% of people aged 21-45 check out online reviews before visiting a venue? 5

Rising stars 24 hours after 2nd visit Your customers love you – SMS requesting a review on your favourite review site let them talk! 10 minutes ago We’ll text or email customers who’ve visited your venue more than once and ask them what they “Thanks for coming back! We love feedback so please thought. If they give you 4 stars or more, the review click to review” will automatically be posted to your channel – anything else comes back to you for your reply, which 4+ stars Less than 4 reduces negative reviews. It can all be automated, so Post to review site(s) all you have to do is sit back and watch your star rise Send form to customer services and rise. team to decide next step 6

Secure guest Malware, Phishing and Viruses WiFi & WebGuard Gambling Protect our Hate Speech Our guest WiFi is super safe Substance Misuse customers from Adult Entertainment and secure, giving you and your customers complete peace of mind. Criminal Activity Isn’t it time you started using protection? With Springo, your network is totally secure – that’s a given. It means your own internal data is protected, but also that we’ll isolate users from each other, so one device can’t pass nasties to anyone else on the network. Can’t wait to get started? For added content security, enable our Book an online demo @ WebGuard Snap for www.springo.io today complete peace of mind. 7

Book an online demo @ www.springo.io Office: The Maltings East Tyndall Street Cardiff CF24 5EA