BI BPM Newsletter FIRST ISSUE 2016

NEWS letter01 / H1 2016 BUSINESS PERFORMANCE MANAGEMENT GBI, PRM & Analytics The future belongs to those who prepare for it today. Malcolm X10 months ago a group of passionate people about BI embarked on an exciting journey to set the foundation for a new company, anew team, a new reporting experience for our stakeholders… I am extremely happy to see that during this time we became aTEAM, built relationships with our stakeholders and left our imprint on HP Inc.'s BI environment.Everything is changing around us, from the recent announcement of the CRM Migration (from SFDC to Microsoft Dynamics) to theEDW TSA Exit program which will redesign the BI architecture landscape, so we are embracing this opportunity to revolutionize theBI Sales & Marketing and overall business performance environment!Stay tuned to hear more about the great things we are working on! Teodora Rada, GBI BPM Manager When looking back to all these months I see times full of exciting adventures, challenges, difficulties to surpass but most of all a great team. I see a rainbow since in BI we have so many cultures, countries, experiences, backgrounds. But most of all we have a team full of HEARTS. Please join us in our endeavors passed and yet to come and stay tuned, we have lots of great NEWS to share !!! Bogdana Ceraceanu , Strategy & Planning

SUMMARYPOPcRoromTjepFclOetstLewdIeO, PROCESSES TECHNOLOGY PEOPLE TRAININGS projects we still & & & work on, future Numbers in brief plana … page QUALITY RUN THE Page 2 EVENTS BUSINESSNumbers in brief Numbers in brief Numbers in briefPage 2 Page 2 Numbers in brief Page 2 Page 2Want to know Planners? Want to see how Abhik Meher, Back to school?more on D & A Registries? we are doing in Raluca Well …. Yes !Project, APJ BMD, Optimizing? TSA EDW Exit Mototolea, Page 7or ISR Reporting We love all Program? Georgiana CretuDashboard? those so We sure are What is with allDon’t be shy ! check it out ! busy ! those names ?Page 3 Page 4 Page 5 Page 6Ongoing and Ongoing and Next to happen? Next steps? Next on the row?future projects? future planning There is only one Page 6 Page 7Sure we have, or optimizing way to find out !just take a look processes? Page 5Page 3 Nothing can stop us ! Page 4GUEST STARSThey supported us, they worked hard with us, they solved all issues and surpassed difficulties with us.Who?Page 8© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.

Our Numbers at a Glance for H1 FY16Portfolio Technology & Run People Trainings & events Processes & Quality the BusinessProjects Planners Maintenance Requisitions Delivered 11 completed out of 2 availability and support 20 project based 3 for New Comer Pack 25 active projects activity 15 QV dashboards positions opened 1 VBA workshop planners / 12 closed 1 SQL workshop 4 QV dev / non-dev 3 new 1 BAU average time 103 offline reports 2 team based 3 platforms trainings dashboards launched setting tool positions opened Platform 4 dashboard roll-out 25 enhancements Inventory transformation / 1 hire finalized & key facts TSA EDW Exit trainings for existing New comers dashboards 1 registry for 27 deep dive 1 new requisition to SupportedOptimization dashboards sessions cover existing position 3 dashboard awareness 13 offline reports and accesses trainings 46 Reports and 8 project based retired 1 registry for Attended dashboards 1 Agile, POWER BI,20% of 1 FTE saved stationery analyzed orders and Hadoop / project basedDelivery allocation 1 registry for accesses and memberships $352 M claims Data collection 15 features Awards & 1 template for 30 user stories recognitions, role submitted by changes HP partners newsletter data collection 2 career / roles changes76 SFDC casesprocessed1 342© Copyright 2012 Hewlett-Packard DevteelomppmleantteCfoomrppapnty., L.P. The information contained herein is sutabsjekcst to change without notice.40 7ISR TD tickets special awards dashboard key facts completedprocessed presentation

PORTFOLIO PPS APJ BUSINESS IN THE MAKING PPS EMEA ENS ACTUALS PERFORMANCE FORECAST DASHBOARD We are about to launch a new QlikView DASHBOARD dashboard which brings together As in WW BI many good things come as a telephony (Avaya) and OpportunitiesPPS EMEA ENS Actuals Forecast is, in fact, the generic special offer, PPS APJ Performance (also (SFDC) data. Currently this is done vianame for 2 QlikView dashboards, differentiated by the known as PPS APJ BMD), is also hiding a offline reports, built individually andsecurity type and target audience. group of three QlikView dashboards, then distributed via e-mail.Also known as ENS Dashboard, one of them was accessible through a single gatewaydesigned to support the activity of EMEA PPS Business based on user’s access. Analysis, Development, UAT and user training forAnalysts, Country BA’s and CEP Finance so they can PC, Print and GSB are the three the INSIDE SALES REPORTING DASHBOARD wereanalyze performance and drive the additional activities dashboards, displaying weekly and successfully closed and Warranty Period isneeded to ensure countries will achieve sales goals. The Quarterly performance metrics, mainly scheduled to end by 31st of May.second one, aka Sales Reps Dashboard, supports Sales actuals, Finance data included – atManagement and Sales Reps community by displaying country level. The metrics are available PROJECT TEAM:latest updated information on sales funnel, pipeline and through such views as Sub Region – PM: Daniel Bozgan / Sridhar Narayanamoorthiactuals data. QTR, Sub Region Week, Sell-Thru and ARCHITECT: Suman P VFor both dashboards the users number and usage grows WW-Flash. DEVS: Ramgopal Bollimuntha, Senthil Kumar Gevery month thanks to a dedicated team from EMEA BI The dashboards have as target audience Stakeholders: Joey Hah, Wei Yee Lee / APJ ISRand WW BI BPM. Data is constantly enriched by adding a very active and large region, APJ, andnew metrics, more granularity, new business logics therefor enhancement projects are Q: Charles Artner, SFDC and QV walk in BI. What(Pipeline data at opportunity level, Quota – Finance / PPS always on the plate for joined forces of happens?Master file, MPS TCV, Actuals both for direct & indirect PPS APJ, IT and WW BI teams. A: A new dashboard starts being developed.business, Actuals Omega, Actuals Supplies, mappingdata for account level information - PPS Master & NCRF), One of those projects delivered for PC Another ambitious project is the EMEA DQall aiming to add more and more value to the business by and PRINT Dashboards 1 new tab, Dashboard. The QlikView dashboard is intendedoffering centralized and reliable reporting and also replacement of the old Initiatives KPI’s to be the automated and centralized replacementeliminating waste such as time allocated to reports with the new Initiatives and changes in for the current pilot of the offline dashboard formaintained manually for example. QTR and QTD tabs. Newly added CEP. The declared scope is to walk along and Summary Tab came with new chart support the efforts of increasing the SFDC usageD & A country reporting project (initially known as DACH) types such as Circular Gauge charts and data clean-up as well as the sales force itselfwas one of the valuable initiatives the EMEA BI team had, (QTD information for Revenue, Order by providing accurate information based on whichdeclared scope being to reduce local country reporting. Load US$, Sell Thru US$), Bar and actions to be taken to reach company sales goals.Seven requirements were delivered in this pilot project, Trend combo charts (Revenue vs Targetand roll-out to the rest of the countries is also in scope. Revenue and Gross Margin vs Target PROJECT TEAM:Country teams thus moved from multiple reports created Gross Margin with a five quarters PM: Bogdana Ceraceanu / Raluca Mototoleawithin local databases towards a centralized and flexible history displayed), Water Fall chart VERTICA Architect: Suman P Vsolution. Sub PL for 2P (installed base versus new (Order Load US$ and Sell Thru US$ with DEVS: Catalina Carabas, Veronica Pietreanubusiness), increase frequency to daily for indirect revenue weekly breakdown for current BA: Cristina Dragnea/ EMEA BIactuals, indirect shipment actuals for Printing and quarter). Stakeholder : Charles Artner / EMEA BIComputing, additional sales org under country level areonly a few of the enhancements delivered. PROJECT TEAM and dashboards WHAT’S NEXT? support: PM: Bogdana Ceraceanu DEV: Sridhar Narayanamoorthi Stakeholders: Krish Pichandi and Shankar Bora / APJ BIPROJECT TEAM and dashboards support:PM: Bogdana Ceraceanu We will start working on 2 new releases for the PPSDEVS: Catalina Carabas and Veronica Pietreanu ENS Actuals Forecast Dashboards, meant to ensureBA: Cristina Badoiu and Thomas Stanke / EMEA BI the H2 alignment to business changes and alsoInfrastructure team more granularity for revenue data.SPECIAL THANKS TO: Jean Ramel and Tina Wihler / EMEABI,©foCrotphyeriigrhetn2e0r1g2yHaewnldetcto-PnasctkaanrdtDseuvpeplooprmtent Company, L.P. The information contained herein is subject to change without notice.Stakeholders: Xavi Perez and Christian Novotny / EMEA BI Page 3

PROCESSES & QUALITY IN THE MAKING OPTIMIZATION Part of the PORTFOLIO FORUM OPTIMIZATION is also MOVE TO OPERATIONS another project As great ideas are always recognized in our team, currently ongoing,The idea to manage the QV dashboards within the Victor Marusic (our Optimization Lead), had the focused on SFDC.operations is not a new one. What is new is that we want initiative to also continue the OPTIMIZATIONto implement this process as a standard one, both for FORUM in HPI (Victor was a valuable member of BI PLAYBOOK is a very ambitiousnewly launched dashboards as well as for the existing this forum in former HPQ). project with 2 major components:ones. design a set of best practices for users and provide a good start upScope? Have a clear split between two types of activities – Scope? Increase automation, upgrade technologies by doing a general clean-up ofuser support and error fixing/development, and thus used and reduce actual time of refresh for the folders.easier to manage from time allocation perspective. offline reports portfolio. SFDC is acknowledged as a very powerful tool and our teamBenefits? Increase efficiency by reducing current slide of Benefits? Reduce time spent by our operational intends to align with otherdevelopers between error fixing - user support - new owners on manual refresh and redirect it to new projects aiming to increaserequirements or knowledge sharing, increase knowledge and valuable projects for the business. adoption and optimized usage,and offer new career path to our colleagues currently thus supporting sales strategies,assigned as operational owners, so increase the pool of How does the forum work? We create a list of demand generation, build clienthigh level trained professionals. priorities based on time of refresh and technology relationship and manage and get to work. opportunities in the most effectiveHow does MTO work? This process was included as way for both new and existingstandard step for QV dashboards maintenance (new Accomplishments? In the past 6 months we business.launched or existing ones). Each is assigned to a main succeeded to reduce the actual time of refresh with Stay close as there is a lot more toresponsible and a back-up as to ensure continuity and over 30 hours per month. Also we worked on share on this topicextra-volumes processing when needed. migrating the CEP offline reports from Access toOwnership for Level 1 / Level 2 Support: SQL which led to a total of 12 hours saved per PROJECT TEAM operational owners / Level 1 Support: maintains month (thank you Victor Marusic, Cristian Neacsu PM: Mariel Castaneda and Alin Dudau). SFDC Capability Lead: Julia relationship with the users, gathers and solves Rhomberg questions/errors within area of expertise or assigns FORUM MEMBERS OPTIMIZATION LEAD: Victor Marusic them to our own team members or external teams as PM/Optimization Lead : Victor Marusic EXECUTION: Asha Jayaprakash C per case and ensure supervision of fix delivery DEVELOPERS/OPS OWNERS: Cristian Neacsu, Alin developers & architects / Level 2 Support: errors fix Dudau, Sridhar A Narayanamoorthi, George Petcu WHAT’S within area of expertise and maintains relationship NEXT? with operational owners on status and details Did someone say CRM migration?Accomplishments? We already delivered QlikView *Anyone from BI BPM can join the forum if driven Well, we already started planning.trainings (front-end and back-end) to our operational by the desire to learn and develop new skills and Just to let you know.owners and started trainings for specific dashboards as to also contribute to such activity impacting our As officially stated, the new toolprepare the handover. entire team and the business. by Microsoft Dynamics is the go- forward CRM platform so this isThe first dashboard subject to MTO is the INSIDE SALES SILENT PLAN the second major TSA EXIT Project in which the BI BPM team is proudREPORTING DASHBOARD, who is about to be launched to Another great initiative we chose to continue, also to announce that we will bethe user community starting with June 1st. Trainings were thanks to Victor Marusic, is the SILENT PLAN. involved. Although its given name, we love to talk about it as Next step is setting plans in placedelivered to both level of supports and also it brings more optimization to our portfolio in terms with declared scope of assessingdocumentation. of constant scrutiny of reports not being used transition effort, measuring the impact, ramp up resourcing,*Detailed project plan and process will be communicated anymore and therefor obsoleted. Two reports were schedule and PMO.to©eaCcohpysrtigahkte2h0o1l2dHeerw/ulestet-rPcaockmarmd uDneviteyloapms epnetrCMomTpOahnya,nLd.Po. vTehre stopped and 6 more are in WARRANTY PERIOD forplan. infotrmheatfioirnsctonwtaaivneed, hlaeureninchisesdubijnectFteobcrhuaanrgye.wMitahoinuttennoatincec.e Page 4 time for the offline reports was thus reduced and again time gained is now much better spent.

TECHNOLOGY & RUN THE BUSINESS IN THE MAKINGTSA EDW EXIT PROGRAM KAI Currently the project team is aimingMore and more we hear these days about the EDW TSA EDW Transformation Program. Now it has a brand new to close all deep-dive sessionsname, KAI, and lots of challenges to overcome. KAI (“Ocean” in Japanese) will group all efforts to move current scheduled, to review informationEDW capabilities to the new BI landscape chosen as go-forward for HP Inc. gathered so far, detect gaps, draw the conclusions and proposeThe TSA for the EDW environment will last until mid FY18 which is also the dead-line for the migration to the improvements where possible.new environment and technology. POWER BI versus YOTTAAs already known, Hadoop and Azure for back-end part and Power BI as the replacement for YOTTA interface The comparison between the two isare the means chosen to cover the declared scope of KAI. reaching an end and mixed teams across BI is looking at commonOur aim is that, through the new platforms, to not just design a 1:1 reproduction of what is currently in place features, different ones from one orbut to re-design and improve processes and user experience. Thus, along with the effort to understand new another as well as new onestechnologies will also come the effort to reach to needed results through much better ways. available in POWER BI.Currently our PMs together with Capability leads are in an ongoing phase of capturing current reporting Project team:portfolio contents, identify possible transitions to automated solutions or retirement, identify relevant info to PM: Catalin Vuculescu / CI teambe kept and no longer needed data. A solid understanding of our current EDW capability consumption patterns Comparison: Victor Marusic,and underlying reports as well as building the requirements backlog, flushing thru the key dependencies, Manikandan Anandan, Narayanan Pincrease knowledge on go-forward platforms & pilot some of the go-forward platforms and processes are the Chandrasekaranexpected results of current exercise. WHAT’SIn parallel with our current reporting portfolio and needs there also a training schedule in place regarding the NEXT?new platforms and tools as to be able to asses and understand the standard features and customizationsavailable. Next on the list is FREEDOM. It’s not a song nor a book title, butWHO goes first? the kick-off for the next confirmed exit program, for SFDC. Stay with usThe announcement of another exit program, CRM migration (SFDC exit) lead to a change of priorities. as in June FREEDOM workshop aimsISR (Integrated Sales Reporting) thus became the first domain subject to transformation and migration in the to draft the high-level planning setnew environment so the team is currently focused on deep-dives in that direction. the scope, impacts and resourcesAlong with the ISR domain also Vertica in in the first wave, so efforts are driven that direction too. needed.User-stories are created as a direct outcome of the deep-dives and recorded in TFS program hosted by IT. Page 5PROJECT TEAM :ISR & Vertica Capability Leads: Cristian Neacsu and Renato BardaISR & Vertica PM: Raluca MototoleaVe©rtiCcoapyArrigchhtit2e0c1t2: SHuewmleatnt-PPaVckard Development Company, L.P. The information contained herein is subject to change without notice.Deal Domain PM: Ovidiu RaucaIEC Domain PM: Florin Ciobanu

PEOPLE AWARDS & RECOGNITIONS The inspiration as well as the dedication of our colleagues are very strong in our team. We are proud to see that their qualities are widely recognized.NEW COMERS So let’s see who won the Oscars and why! IN THE MAKINGIn May we welcomed ABHIK MEHER as CRISTINA CHIRIAC* for working on new solutions or supporting Our little army of minions, aka theReporting Developer. Abhik is not new to HP, all BI teams with her QV knowledge and trainer capabilities. dedicated colleagues to the TSAhe has been with us 8 years now and chose CRISTIAN NEACSU for a quick ramp up to the role of Capability EDW EXIT Program, is still underour team as his next journey. He has Lead for ISR domain and Vertica, for being such a fast learner, construction.experience in QV, SQL, MSBI, VBA for his proactivity and the high quality support offered to the We still have 7 more positions to filldevelopment, process automation using end users. up (4 in Guadalajara and 3 inExcel & Access and as domain experience in SUMAN P V for his overall contribution to our projects Bucharest) so currently interviewsSupply Chain and Sales Operations. He is a portfolio. As an experienced Architect he is always there to are ongoing process. Fingersvery enthusiastic person and anxious to help, energetic and full of initiative, from the data model crossed and a big thank you to alllearn, therefore he is already involved in 3 design to functional architecture. In fact it is quite hard to find our colleagues helping with that!projects ! a project in which he is not involved ! ENS Vertica MOON, EMEA (Teo Rada, Mihaela Tocitu, DanaGood luck Abhik !!!! DQ, Inside Sales Reporting to name only a few. Stroescu, Victor Marusic, Cristian Neacsu, Mihai Lupa and BogdanaWe are very pleased to announce that now ALIN DUDAU for the contribution to the OPTIMIZATION FORUM Ceraceanu).we have our own little army of minions (11.7 hours saved per month for 5 reports), for the effectiveready to conquer the world !!!!! Or at least handling of production issues we ended up into during the WHAT’S NEXT?the TSA EDW Exit program. environment upgrade for Visual Studio for Reporting Services.Targeted HC is 20 (15 in Bucharest and 5 in And let’s not forget that the user community continued to We have 5 new colleagues joiningGuadalajara), of which 8 joined until end of beneficiate of the same level of support. soon (part of already famous TSAMay. VICTOR MARUSIC for his overall contribution to the team – EDW EXIT Program) and one joiningMeet in the order of appearance and roles: from leading the OPTIMIZATION FORUM and the OFFLINE the regular team to cover an openas PMs - RENATO BARDA, RALUCA REPORTS SILENT PLAN, to developing new tools for usage position left empty when one ofMOTOTOLEA and OVIDIU RAUCA, as measurement, taking over orphan reports and designing and our developers left the team.Reporting Analysts - ALEXANDRU sustaining Excel/SQL/QV trainings and workshops for GBI BI as Want to know who they are? ThenGHEORGHE, GEORGE PETCU, GEORGIANA well as for the other teams. stay tuned !!!CRETU and DENISA ICLEANU, as Reporting VERONICA PIETREANU for the critical contribution to theDeveloper - SIMONA COJANU. All of them are migration of the ENS MOON DB from SQL to Vertica, while Page 6located in Bucharest Hub. navigating through a totally new technology & managing the discrepancies between 2 different environments, each with its CAREER MOVES own behavior, and, at the same time, continuing to provide quality support and continuity for the end user community of Sometimes great the EMEA EnS Dashboards. challenges lie in pretty ordinary looking things. Like the change of role CRISTIAN NEACSU did, from Reporting Analyst to BOGDANA CERACEANU for managing several roles at the same Capability Lead. time: PM, Strategy & Planning, BI Bucharest HUB Lead -His full potential showed up fast proving he running activities & logistics for the local team. Also forwas a great choice ! Not only he learnt very taking over the coordination of the EnS MOON DB migrationquickly (see also Awards section) but now he and driving it to success in a record time together with mixedis a key member in the TSA EDW EXIT team members from GBI BI BPM and EMEA PPS IT.APrn©odgCrtoahpmayrn.igkChsotn2T0ge1roa2tHfuoelrwaltyeiototnu-PrCarctikasaltreidannDte!ivnelosppmoetntitnCgompanyr*,eLCs.uuP.rltrTsehnsettilnilyflorsremhmeataiosinnn.conltoaningeedrhepraerintisosfuHbjPe.ctBtuotc,hnanegveewrtihtheoluetsnso, ttichee.value !!!

TRAINING & EVENTS NEW COMER PACK IN THE MAKINGThe training program has always been important in BI as we want our teams to be not only well prepared in their The PPS ENS ACTUALS FORECASTdedicated area but also aware of the business they bring their contribution to. The entire BI worked hard to SALES REPS Dashboard roll-out todesign and prepare a more-than-welcome pack for new comers, simply named NEW COMER PACK. countries continues with new salesThe new pack of trainings also brings the novelty of the audience. Although its name, not only new comers reps communities added to thewere invited to these sessions, but also the existing team members in the idea that either they might want training schedule. We will visita refresh/recap either they did not attend at all such sessions due to various reasons. IBERIA, MEMA and CEE & I, so weWas this new approach the right one? We definitely think so!!! The participation and active involvement of are already busy like a bee !!!!the target audiences were great and proved that once in a while a refresh of information is welcome. So far the usage of the dashboard has increased significantly for theVictor Marusic (SQL Basics), Asha Jayaprakash C (Reporting in SFDC), Manikandan Anandan (Basics of already trained countries so we areMarketing) are the first of our team who joined the NEW COMER PACK training series led by BI teams. Not very motivated.only they were the presenters, but they in fact designed new support presentations with HPI specific andenriched information on the business processes and tools used. WHAT’S NEXT? REGULAR TRAININGS DASHBOARDS RELATED The NEW COMER PACK adventures AND WORSKHOPS / TRAININGS continues. Want to know more on TOOLS the training subjects and areas to Having 15 QV dashboards in our portfolio is quite impressive, be covered in June? Then stay closeOur team is constantly delivering don’t you think? But along with pride comes also the !!!!trainings, either on demand either as responsibility. That’s why we have an ongoing trainingsupport for needs identified within program, on demand basis, to support end-users (existing or Page 7various projects we run or BAU (business new ones), new comers in BI teams,as usual) activities, targeted audiencebeing teams from inside and outside BI. For the new INSIDE SALES REPORTING Dashboard which is about to be launched the project team delivered trainings toOur colleague Victor Marusic, the target users and also to all developers and operationalOptimization Lead, is an experienced and owners in our team. Sridhar Narayanamoorthi (PM), Suman Ptalented trainer covering SQL, Excel and V (Architect), Ramgopal Bollimuntha and Senthil Kumar GVBA topics and delivered several session (Developers) designed the dashboard documentation as wellacross H1. as the training materials and presented the new solution to the mixed audience.Cristina Chiriac*, QlikView expert, EMEA BI has amongst its projects one aiming to roll-out thedelivered constant trainings for PPS ENS ACTUALS FFRECAST SALES REPS Dashboard to adevelopers and non-developers on larger audience and also to raise awareness among existingfront-end and back-end of this tool. ones. We did our best to support this strategic initiative so we learned French, Italian and Nordic languages (GWE)… No,* Currently she is no longer part of HP. But, we’re kidding, we didn’t go as far as to that, but we didnevertheless, the results still remain. support our colleagues Thomas Stanke and Cristina Badoiu (acting as trainers) with organization and training materials.EVENTSBucharest and Bangalore HUBS hosted COFFEE TALKS and visits from high management team from wherewe had the chance to find out where do we stand as a company, more on the strategy and importantupdates on products portfolio and projects.Fro©mCoMpyaryigh1t62t0h1t2oHMewaleytt2-P0atchkGarudaDdevaellaojpamraenht Coosmtepadnyt,hLe.P.HTPheWinAfoYrmWaEtioEnKc.oInttawinaesd haerweieneisksufubjlelcot tfomchaansgseivweithtroauitnniontgicse.,talks, games and activities meant to transmit the HP values, learn about the company, the opportunitiesand the impact of HP in the world.

GUEST STARS This section is dedicated to special colleagues from other teams with whom we had the honor to collaborate and who are constantly supporting us, making the impossible possible, always ready to help and overcome any challenge we might have. Nothing is too heavy and nothing can stop them when helping deliver great projects!Our brave doc admins BRIAN RODRIGUEZ, PALANI S, KARINAALFARO and ARUN KUMAR A V from the BI Customer Intelligenceteam for helping with the MTI / MTP process. Nothing is too hardfor them, they just get it done!They are patient, eager to solve no matter what the challenge isand they are always by our side. PABLO BUTRON, SARKUNAN HARIKRISHNAN, MAHESH KUMAR and SUHAS S from PPS EMEA IT team for all the energy and dedication shown throughout the challenging journey of Vertica MOON project. They did incredible efforts, especially that we were all working with a totally new technology, so challenges and surprises were in the daily menu. They didn’t give up and always kept positive.THOMAS STANKE, CRISTINA BADOIU and JEAN RAMEL from theEMEA BI Infrastructure team for dedicated work on ENSDashboards, from projects to support for end users. No dataextract is too big, no metrics to stop them !They never give up, no mountain of extracts to check sets themaback.© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. Page 8

Thank you for being with us through this first journey into the BI Business Performance Management world! If you want to know more or give us feedback, drop a message on our YAMMER group or simply contact us via e-mail [email protected] THE END© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.