Fleet Manual Handling

Retail Fleet Manual & Kinetic Handling TrainingOperational Training 14thJuly 2010

05/08/2020KN Drinks Logistics Operational Training July 2010p. 2Domestics

05/08/2020KN Drinks Logistics Operational Training July 2010p. 3Fleet Manual & Kinetic Handling TrainingMinimise the risk of Injury to Yourself and OthersUnderstand and Apply Correct Handling TechniquesSelect and use Appropriate Handling EquipmentPerform all tasks to the KNDL StandardBy the end of this course you will be able to:

05/08/2020KN Drinks Logistics Operational Training July 2010p. 4Programme –Day 1LegislationBack FactsPrinciples of Manual & Kinetic HandlingRisk AssessmentTraining Module’sGood Handling TechniqueQuestionsReducing the risk of Injury

05/08/2020KN Drinks Logistics Operational Training July 2010p. 5Programme -Day 2Practical Session using ABC Training ModulesRecap Day 1Practical Demonstration by InstructorTrainee Practical Demonstration under InstructionManual Equipment Selection and Usage

05/08/2020KN Drinks Logistics Operational Training July 2010p. 6Programme –Day 3(am)Supervised by training instructor.Practical Assessment of manual handling techniques.(pm)Theoretical assessment.Group review of course objectives.Completion of training records.ReviewApproximately 4-6 weeks after completingthe course, trainees will be observed carrying outdelivery work to ensure that KNDL Standards are Maintained.

05/08/2020KN Drinks Logistics Operational Training July 2010p. 7Health and Safety at Work Act, 1974Places a general duty of care on both employers and employees to maintain the safety and well-being of everyone at work.Manual Handling Regulations, 1992 (as amended 2002)Require employers to take all appropriate measures to avoid the need for manual handling. Where manual handling is unavoidable, appropriate measures must be taken to minimise the risk of injury.Legislation

05/08/2020KN Drinks Logistics Operational Training July 2010p. 8The LoadThe TaskThe Work EnvironmentThe Individual’s CapabilityRisk AssessmentThe Component Parts Are:

05/08/2020KN Drinks Logistics Operational Training July 2010p. 9Manual Handling Assessment FormThis Manual Handling Risk Assessment works alongside the ABC Training Module. Both must be produced for any task which includes Manual Handling.WUK<<UN>>(<<RMD>>)-<<No>><<Title of assessment>>Contract <<Contract>>Date of assessment <<dd.mm.yy>> Date of Approval <<dd.mm.yy>>Assessor <<Name & KN Code>> Approver <<Name & KN Code>>Describe the Task, Operation or Activity(You may refer to an existing ABC)<<Description>> Work Instruction (ABC) No. Manual Handling R/A No. COSHH R/A No.<<No.>><<No.>><<No.>> Types and number of people involved or affected by the Task, Operation, or Activity? Types: <<Categories and numbers of person(s) involved e.g. Employees/Temporary Workers/Visitors/Trespassers>> Direct: <<Persons directly involved in this activity>> Indirect: <<Persons who may be affected by this task/activity etc>> How often and for how long are these people exposed to this Task, Operation, or Activity? <<Details of how often the task/activity etc is performed e.g. X per hour/X per day/X per week>> <<Details of the length of time that the task/activity etc lasts for e.g. X minutes/X hours/1 8hr shift>> <<Details (if applicable) of working patterns e.g. Nights/Days/Split shift/Rotating shift>> Give details of previous accidents known to have resulted from this Task, Operation or Activity No records of previous incidents have been found. <<or give details of records found relating to the activities/tasks etc>> Load Weight (kg) Lift point above floor (cm) Load Dimensions (cm) Load Travel 1 - TASK 2 - INDIVIDUAL 3 - LOAD 4 ENVIRONMENT 1. No hazards 1. Fit and fully competent male or female 1. Light, safe up to 10Kg 1. Good conditions, even surfaces. Good headroom 2. Mechanical aids provided & used 2. Some experience and training - male ♂2. Evenly distributed weight 2. Minor obstructions or changes in levels 3. Infrequent operation 3. As above - female ♀3. Compact, easy to handle under ♀16Kg ♂25kg 3. Slopes or steps 4. Load held away from trunk of body, or stooping required 4. Average fitness but not trained 4. Uneven distribution or difficult to handle 4. Slippery surfaces 5. Long duration without breaks, high frequency of activity, or carrying over 10 metres 5. No training or experience 5. Over ♂25Kg / ♀16Kg 5. Significant obstructions 6. Rapid repetition of upper limbs within workspace 6. History of health problems 6. Difficult to hold or restricts visibility 6. Restricted workspace 7. Twisting, stooping, lifting above head height or below knees 7. Aged under 18 or over 55, unfit, or has had a previous injury 7. Uneven distribution, unstable, dirty, wet, cold, hot etc 7. Low headroom 8. Generally hazardous in any other way 8. New or expectant mother 8. Heavy and hazardous (over x2 of point 5) 8. Generally poor e.g. wet, windy, cold, hot, humid, poor lighting Total Activity Rating =

05/08/2020KN Drinks Logistics Operational Training July 2010p. 10Weights & Dimensions of Full & Empty ContainersContainerEmpty Weight Full Weight Standing height (kg)(kg)(cm)30 litres9.940.635.850 litres11.862.252.89g. Alum9.550.549.09g. Steel18.559.549.010g.Alum10.055.549.511g. Alum9.160.053.311g. Steel(Cider)20.370.953.311g Steel11.862.8Guinness 11g 11.862.853.318g. Alum15.097.759.918g. Steel26.5105.159.922g. Alum(100 Litre)16.4114.462.922g. Steel (100 Litre) 23.0 120.0Crates12xpint btle.7.314.127.924x half pint 9.115.922.96X soda btle.9.514.531.812x litre btle. 12.124.131.836xmin btle.11.816.018.446xmin btle.9.1 15.1Boxes24x16 oz cans 12.315.224x10 oz cans7.910.224x half pint NRB all Types From 11.0 to 13.0 16.0GKN pallet30.2LRLB5.65Saddle pallet 23.6Foreign Pallet 50.0Kilograms to Pounds x 2.2

05/08/2020KN Drinks Logistics Operational Training July 2010p. 11Risk Assessment Does the task involve:Holding at a distance from the trunk?Twisting the trunk?Poor posture, such as stooping?Excessive lifting or lowering?Carrying excessive distances?Excessive pushing or pulling?A risk of sudden movement?Frequent or prolonged physical effort?Insufficient rest or recovery?Handling while seated?Handling by a team of two or more?

05/08/2020KN Drinks Logistics Operational Training July 2010p. 12Risk Assessment Assessing the Work EnvironmentK&N Drinks Logistics has determined that manual handling is so critical during deliveries at customer premises that a special procedure has been set up to assess each individual account.Every delivery point is assessed to determine what risk factors are present at customers’premises, e.g. stairs, low ceilings, lighting. ACellar Code has been produced and put onto allDelivery Notes.

05/08/2020KN Drinks Logistics Operational Training July 2010p. 13Risk Assessment: CELLAR CODES•FIRST DIGIT1.GROUND LEVEL.2.UNDERGROUND SKID/SLIDE.3. UNDERGROUND STRAIGHTDROP.4.UP/DOWN STAIRS.5.CELLER LIFT/HOIST.6.PASSENGER LIFT.7. DOCK/STAGE.•SECOND DIGIT1.NORMAL CELLAR.2.CELLAR WITH LOW RISKS.3.CELLAR WITH MEDIUM RISKS.4. CELLAR WITH HIGH RISKS.

05/08/2020KN Drinks Logistics Operational Training July 2010p. 14Does the task:Require exceptional strength, height, etc.?Put at risk those who are pregnant or havea health problem?Require special knowledge or training for itssafe performance?Risk Assessment

05/08/2020KN Drinks Logistics Operational Training July 2010p. 15Risk AssessmentThe employee must:Report any changes to the working environmentComply with the Approved Training MethodCheck and report any defects in manual handling equipmentReport to management any illness or injury that might affect their ability to carry out manual handling tasks

05/08/2020KN Drinks Logistics Operational Training July 2010p. 16Risk AssessmentDepot management are responsible for:1.Ensuring assessments are carried out2.Taking appropriate action to eliminate orreduce risks3.Monitoring progress towards eliminating and reducing risksAll delivery notes will identify the category of risk at customers’ premises (Cellar Code).

05/08/2020KN Drinks Logistics Operational Training July 2010p. 17Risk Assessment:Delivery employees are responsible for1.Reporting any changes to the working environment2.Complying with the safe operating procedure3.Checking and reporting defects in handling equipment4. Reporting to management any injury or illness that might affect your ability to carry out manual handling tasks.

05/08/2020KN Drinks Logistics Operational Training July 2010p. 18A Training module called an ABC will be derived from the Risk Assessment this helps to:Identify the safest practiceReduce the risk of injury to its lowest levelInform employees of best practiceForm the basis of manual handling trainingDemonstrate compliance with legislationStandardise working practicesTraining Modules.

05/08/2020KN Drinks Logistics Operational Training July 2010p. 19Theory of Manual & Kinetic Handling

05/08/2020KN Drinks Logistics Operational Training July 2010p. 20Principles of Manual HandlingWhat is manual handling?The transporting or supporting of loads includinglifting, setting down, pushing, pulling, carryingor moving by hand or bodily force.

05/08/2020KN Drinks Logistics Operational Training July 2010p. 21Back Injury Facts & FiguresBackCareThe Charity for Healthier BacksUp to 80% of the population will experience some form of back pain at some stage of their lifeDuring any one year up to half the adult population (15%-49%) will suffer back painWhen experiencing back pain it is important to stay active, Bed rest will only make the pain worseNHS spends more than £1.6 Billion on back pain related costs£512 Million on Hospital Costs£141 Million on GP Consultations£150.6 Million on Physiotherapy treatments£565 Million on Private Health CostsNearly 6 million working days were lost as a result of back pain in 2006-2007

05/08/2020KN Drinks Logistics Operational Training July 2010p. 22Reducing the risk of InjuryThe risk of injury can be greatly reduced by the correct use ofappropriate handling techniques & aids.Principally, we can push or pull more than we cancarry. Therefore, it makes sense to make use of handling aids.Where handling aids are available, the correctoperating procedure must always be followed.

05/08/2020KN Drinks Logistics Operational Training July 2010p. 23Reducing the risk of Injury :Two Types of InjuryTraumatic InjuryCumulative InjuryAbrasions, Cut’s and CrushingLong Term Wear & Tear

05/08/2020KN Drinks Logistics Operational Training July 2010p. 24Good Handling TechniqueWhen carrying out unavoidable manual handlingoperations you mustStop, Thinkand Plan.Test the loadConsider where the load is to be placedConsider the use of appropriate handling aidsConsider getting assistanceKnow what personal protective equipment is required

05/08/2020KN Drinks Logistics Operational Training July 2010p. 25Plan the routeIs it the best route?Clear the routeCan you pass freely?Wedge doors open.Remember to close doors afterwards (Fire Doors)Where is the load going?

05/08/2020KN Drinks Logistics Operational Training July 2010p. 26Test the LoadHow heavy is it?Can I make the load lighter?Are the contents liable to shift?Where is the centre of gravity?Is it within my capabilities?What is the Load?

05/08/2020KN Drinks Logistics Operational Training July 2010p. 27Team LiftingDo you need help?Get assistance from a suitably trained personAgree the procedure and routeAgree who will give instructions to lift, lower etc.Keep the load level when carrying itMove smoothly togetherUnload at the same time

05/08/2020KN Drinks Logistics Operational Training July 2010p. 28Verbal Team CommunicationWhy is communication Important?Follow safe practiseEnsure crew member aware of taskVerbal communication is key whenWorking as a teamNEVER drop/lower without first havingVerbal communication with your Crew member

05/08/2020KN Drinks Logistics Operational Training July 2010p. 29Q.What is good handling technique?A.It is using your bodyweight, muscles and joints in the most efficient way bylearning to move skilfully and thereforereduce the risk of injury to yourselves and others.Kinetic Handling Technique

05/08/2020KN Drinks Logistics Operational Training July 2010p. 30Kinetic Handling TechniqueA stable baseA good foot positionYour feet are apartLeading leg as far forwardas is comfortableGood balanceBefore attempting to lift the load you must ensure:

05/08/2020KN Drinks Logistics Operational Training July 2010p. 31Kinetic Handling TechniqueBend the kneesKeep the back straightGet a firm grip(using both palms & fingers of the hand)Face the direction of travelWhen lifting from a low level, adopt a good position and ensure to:

05/08/2020KN Drinks Logistics Operational Training July 2010p. 32Kinetic Handling TechniqueKeep your back straightKeep your head up, look straight aheadKeep the load close to your bodyLift using your thigh musclesMove smoothly, don’t jerkWhen lifting the load, always:

05/08/2020KN Drinks Logistics Operational Training July 2010p. 33Kinetic Handling TechniqueMove carefully and smoothlyWhen turning, move your feet,don’t twist the trunkWhen carrying the load:

05/08/2020KN Drinks Logistics Operational Training July 2010p. 34Kinetic handling checklist:Personal protective equipmentConsider mechanical assistanceUse the right technique –kinetic/dynamicGet dirty, don’t get hurtTeam liftingBeware of irregular loadsCheck the surrounding environmentKinetic Handling Technique

05/08/2020KN Drinks Logistics Operational Training July 2010p. 35Kinetic Lifting code:Stop think and plan, (Before lifting).Face direction of travel.Good foot position.Good balance.Test the load.Grip firmly.Head up, BACK STRAIGHT.Kinetic Handling Technique

Thank you for your attention -Any Questions?