E-LESSON-8,

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M.B.A 2 All right are reserved with CU-IDOL MANAGEMENT PRACTICES AND ORGANISATIONAL BEHAVIOUR Course Code: MBA603 Semester: First SLM Units: 8 E-LESSON : 7 www.cuidol.in Unit-7 (MBA603)

ST RESS 33 OBJECTIVES INTRODUCTION Student will be able to  In this unit we are going to learn about the  Equip the knowledge related to the Stress. concept of stress and its types.  Identify the various types of Stress .  Acquaint the Various Work Stressors.  This Unit will also make students to enhance  Critically analyze the various steps in Prevention the knowledge of various Work Stressors, Prevention and Management of stress. and Management of stress. www.cuidol.in Unit-7 (MBA603) INASlTl ITriUgThEt aOrFeDreISsTeArNveCdE AwNitDh OCNUL-IIDNOE LLEARNING

TOPICS TO BE COVERED 4 > Introduction & Meaning of Stress > Types of stress & Various Work Stressors > Prevention of stress > Management of stress www.cuidol.in Unit-7 (MBA603) All right are reserved with CU-IDOL

STRESS: Introduction 5  Introduction :  Stress is a truth of life, wherever you are and something you are doing. You can't avoid stress, however you can analyze to manipulate it so it doesn’t manipulate you.  Changes in our lives—such as going to college, getting married, changing jobs or illness— are typical sources of stress.  Keep in mind that adjustments that reason stress can additionally advantage you. Moving away from home to attend college, for example, creates personal-development opportunities—new challenges, friends, and living arrangements. www.cuidol.in Unit-7 (MBA603) All right are reserved with CU-IDOL

STRESS : Meaning 6  Stress is the way human beings react each bodily and mentally to changes, events, and situations in their lives. People journey stress in distinctive approaches and for special reasons.  The reaction is based totally on your grasp of an event or situation. If you view a situation negatively, you will possibly sense distressed - overwhelmed, oppressed, or out of control. www.cuidol.in Unit-7 (MBA603) All right are reserved with CU-IDOL

 Distress Vs Eu-Stress: 7 All right are reserved with CU-IDOL  It is the extra acquainted shape of stress. The other form, eustress, outcomes from a “positive” view of an tournament or situation, which is why it is additionally referred to as “good stress.”  Eustress helps you upward thrust to a task and can be an antidote to boredom because it engages focused energy. That electricity can easily flip to distress, however, if something causes you to view the situation as unmanageable or out of control. www.cuidol.in Unit-7 (MBA603)

STRESS 8  Fight vs. Flight Situation :  The fight-or-flight response, also known as the acute stress response, refers to a physiological reaction that occurs in the presence of something that is terrifying, either mentally or physically.  Cannon realized that a chain of unexpectedly taking place reactions inner the body helped to mobilize the body's sources to deal with threatening circumstances.  Today the fight-or-flight response is recognized as section of the first stage of Hans Selye's general adaptation syndrome, a theory describing the stress response. www.cuidol.in Unit-7 (MBA603) All right are reserved with CU-IDOL

9 www.cuidol.in Unit-7 (MBA603) All right are reserved with CU-IDOL

Causes of Stress 10 All right are reserved with CU-IDOL  Performing almost all types of jobs inevitably causes stress, thought the intensity may vary from job to job.  As such, job performance depends upon effective management of stress in addition to the other factors which in turn depends upon identification of sources of stress. These Sources are as under :  Extra- Organisational  Organisational  Group Dynamics  Individual factor www.cuidol.in Unit-7 (MBA603)

Causes of Stress 11  While stress affects everyone differently, there are many have some other causes of stress which are as follows: www.cuidol.in Unit-7 (MBA603) All right are reserved with CU-IDOL

Consequences of Distress 12 www.cuidol.in Unit-7 (MBA603) All right are reserved with CU-IDOL

Consequences of Distress 13 www.cuidol.in Unit-7 (MBA603) All right are reserved with CU-IDOL

Consequences of Distress 14 www.cuidol.in Unit-7 (MBA603) All right are reserved with CU-IDOL

Consequences of Distress 15 www.cuidol.in Unit-7 (MBA603) All right are reserved with CU-IDOL

Consequences of Distress 16 www.cuidol.in Unit-7 (MBA603) All right are reserved with CU-IDOL

Prevention and Management Stress 17 www.cuidol.in Unit-7 (MBA603) All right are reserved with CU-IDOL

Preventions & Management Stress 18 A. Individual Technique : 6. Humour 7. Change in the food, drinking and smoking habits • 1. Time Management 8. Playing with kids • 2. Work home transition 9. Acquire emotional balance skills • 3. Work life balance 10. Be Philosophical • 4.Physical exercise • 5. Yoga and Meditation B. Organisational Technique : The organisations are in fact the worst affected, due to stress experienced by their employees. www.cuidol.in Unit-7 (MBA603) All right are reserved with CU-IDOL

 Introduction : People can learn to manage pressure and lead happier, more healthy lives. Right here are a few 1 9 recommendations to help you maintain strain at bay. Some Individual Techniques of Managing stress are : 1. Time Management  It has became important to find ways of performing impending managerial functions effectively within the limited time that is available www.cuidol.in Unit-7 (MBA603) All right are reserved with CU-IDOL

2. Work Home Transition 20 All right are reserved with CU-IDOL  This is comparatively a new concept that advocates love and affection of family life as best medicine for stress.  It is very relaxing to spend time with spouse and children after a day’s long hectic work. www.cuidol.in Unit-7 (MBA603)

3. Work life balance 21 All right are reserved with CU-IDOL  Work-life balance is balancing the priorities of career goals and family goal.  Career goals include ambitious , Promotion, employment status, monetary earning and the like. www.cuidol.in Unit-7 (MBA603)

4. Physical Exercises 22 All right are reserved with CU-IDOL  For those who do not have time or taste for outdoor games is physical exercises for a few minutes in the morning and evening help a lot. 5. Yoga and Meditation  Physical exercise can relax only the body but yoga and meditation help both body and mind.  Both are used traditionally to keep body and mind fit. www.cuidol.in Unit-7 (MBA603)

6. Humour 23  Humour to a large extent contributes to relaxation, reducing mental stress and tension.  Stress should not continue for long to affect the body. 7. Change in the food, drinking and smoking habits  Spicy food, junk food, fat foods and meat cause stress. Therefore, people experiencing stress should these food.  A well balanced diet is crucial in preserving health and helping to reduce stress. www.cuidol.in Unit-7 (MBA603) All right are reserved with CU-IDOL

8. Playing with Kids 24  It is really a pleasant situation to those who experience stress. It is the best practice that one should follow to relieve the stress. 9. Acquire emotional balance skills  Heading relationships effectively under awkward circumstances makes you emotionally intelligent. 10. Be Philosophical  Listen to philosophical lectures and discourses. www.cuidol.in Unit-7 (MBA603) All right are reserved with CU-IDOL

Organisational Techniques 25  The organisations are in fact the worst affected, due to stress experienced by their employees. This realisation paved the way for organisations to take steps to prevent stress. The measures includes : www.cuidol.in Unit-7 (MBA603) All right are reserved with CU-IDOL

SUMMARY 26  Meaning of Stress : Stress is the way human beings react each bodily and mentally to changes, events, and situations in their lives. People journey stress in distinctive approaches and for special reasons.  Distress Vs Eu-Stress : It is the extra acquainted shape of stress. The other form, eustress, outcomes from a “positive” view of an tournament or situation, which is why it is additionally referred to as “good stress.”  Fight vs. Flight Situation : The fight-or-flight response, also known as the acute stress response, refers to a physiological reaction that occurs in the presence of something that is terrifying, either mentally or physically.  Causes of Stress:  Extra- Organisational  Organisational  Group Dynamics  Individual factor www.cuidol.in Unit-7 (MBA603) All right are reserved with CU-IDOL

SUMMARY  Consequences of Distress : 27  Individual Physiology  Individual Psychology  Individual Behavior  Employee family  Organisation  Prevention and Management Stress :  Individual Technique : 1. Time Management 6. Humour 2. Work home transition 7. Change in the food, drinking and smoking habits 3. Work life balance 8. Playing with kids 4.Physical exercise 9. Acquire emotional balance skills 5. Yoga and Meditation 10. Be Philosophical  Organisational Technique : The organisations are in fact the worst affected, due to stress experienced by their employees. This realisation paved the way for organisations to take steps to prevent stress. www.cuidol.in Unit-7 (MBA603) All right are reserved with CU-IDOL

MULTIPLE CHOICE QUESTIONS 1. Which of the following are the basic sources of stress (a) The Environment (c) Social Stressors 28 (b) Physiological (d) All of the above 2. Aches, shallow breathing and sweating, frequent colds are (a) Physical symptoms of stress (c) Behavioural symptoms of stress (b) Emotional symptoms of stress (d) Cognitive symptoms of stress 3. Who was the first to describe the “fight or flight response” (a) Walter B. Cannon (c) Sigmund Freud (b) Atkinson Potter (d) Mrunal Sengupta 4. Which of the following Mindfulness meditation techniques can help relieve stress (a) Body Scan (c) Walking Meditation (b) Mindful Eating (d) All of the above 5. Which of the following are stress busters (c) Taking a mindful walk (a) Trying to find something funny in a difficult situation (d) All of the above (b) Developing a support network Answers: 1.(d) , 2. (a) , 3. (a) , 4. (d) , 5. (d) www.cuidol.in Unit-7 (MBA603) All right are reserved with CU-IDOL

FREQUENTLY ASKED QUESTIONS 29 Q1.Enumerate the various work stressor ? Ans. As such, job performance depends upon effective management of stress in addition to the other factors which in turn depends upon identification of sources of stress. These Sources are as under :  Extra- Organisational  Organisational  Group Dynamics  Individual factor For further explanation please refer to SLM. Q2. After examining all the causes of stress, explain how to deal with the problem of stress or to Manage it ? Ans. People can learn to manage pressure and lead happier, more healthy lives. Right here are a few recommendations to help you maintain strain at bay. Some Individual Techniques of Managing stress are : 1. Individual Technique 2. Organisational Technique  For further explanation please refer to SLM. www.cuidol.in Unit-7 (MBA603) All right are reserved with CU-IDOL

REFRENCES 30  Robbins P Stephen, Organizational Behaviour, 15thedition, Prentice Hall, New Delhi.  Koontz – Principles of Management (Tata McGrew Hill, 1st Edition2008)  Robbins & Caulter – Management (Prentice Hall of India, 8thEdition)  Aswathappa K, Organizational Behavior, Himalaya Publishing House, Mumbai  Luthans Fred, Organizational Behaviour, McGraw Hill Book Co, New Delhi.  Prasad L M, OrganisationalBehaviour, Sultan Chand Publications. www.cuidol.in Unit-7 (MBA603) All right are reserved with CU-IDOL

31 THANK YOU For queries Email: [email protected] www.cuidol.in Unit-7 (MBA603) All right are reserved with CU-IDOL