Telephone Agent Customer Service

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More and more companies are increasing their use of the telephone as the quickest and most convenient way
of establishing customer contacts. Call centers and mail order is one of the fastest growing operations
among many industries.It is essential that all employees represent their company with a professional and friendly manner. Clear and effective communication is essential to ensure that the business is not lost. If your staff is not
trained properly on telephone skills, it can damage the reputation of the company.

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Telephone Agent Customer Service