Butchering Customer Service

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All businesses strive to provide excellent customer service, but there a fine line between service and servility. Extreme servility is called obsequiousness. Now there a word for you to know. Even if you donot know what it means, you have experienced itaybe in a restaurant, a clothing store, a car dealership, anywhere where employees hope that by virtue of their attention they will make sales or garner large tips. It one thing to be attentive and meet customers?needs; it another to be so present and in their face?that customers think you want them to adopt you.

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Butchering Customer Service