SOTPAANNEEAT    YOUR NEXT STAR HIRE.
I AM JACOB    Applying for the part-  time Customer Service  Rep position.    With my past work experience and  passion for interacting with people,  I believe I'm a good fit for this role.
EBDAUCCKAGTRIOOUNNADL        I'm a third year undergrad at JWL    College, studying Communications.
TSKECILHLNSICAL    Product Knowledge    I am a long-time user  and follower of your brand.
TSKECILHLNSICAL    Upselling    I am experienced in upselling  other related products depending  on a customer's inquiry.
STKECILHLNSICAL    Stress Management    I am able to handle a deluge of inquiries  and manage communications with less-  than-happy customers.
SPKERILSLOSNAL         Empathy. I think this is valuable in       this line of work.       Decision-Making. I am not afraid       of making quick, but measured       decisions.       Proactivity. When I see what       needs to be done, I do them.
SOKTIHLELSR         I have a positive attitude.       I have high attention to detail.       I am experienced in conflict       resolution.
WEXOPREKRIENCE    Part-time Receptionist  Audios Co. HQ  2020    I manned the ground floor reception  desk, greeting office guests and  receiving packages.
EWXOPREKRIENCE               Part-Time Concierge                    Beektown Hotel                                      2020                           I helped guests check-in                     and gave them suggestions                on how to maximize their stay.
STRENGTHS     I thrive in situations that need   problem-solving skills.   I am a multi-tasker.   I am very patient, especially in   situations where someone is asking   for my help.
CERTIFICATES        Support Professional Training                      Certificate                BAKS Strategies Corp.         Customer Service Advantage                      Certificate                MDEK Online Solutions
KAECYHIEVEMENTS         I am a volunteer campus tour guide.       I helped systematize the campus       merch store's helpdesk process.       I was selected as a student       participant in United One World's       Annual Youth Leaders program in       Paris.
AIHNNOTDBEBRIEESSTS      Tennis is my favorite sport. I don't    miss a game, and play with buddies    once a week.
HAINNOTDBEBRIEESSTS    I also help my dad build bespoke  canoes during the weekends.
INFCOORNMTAACTITON              [email protected]            www.reallygreatsite.com                      123-456-7890                   @reallygreatsite
                                
                                
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