SOTPAANNEEAT YOUR NEXT STAR HIRE.
I AM JACOB Applying for the part- time Customer Service Rep position. With my past work experience and passion for interacting with people, I believe I'm a good fit for this role.
EBDAUCCKAGTRIOOUNNADL I'm a third year undergrad at JWL College, studying Communications.
TSKECILHLNSICAL Product Knowledge I am a long-time user and follower of your brand.
TSKECILHLNSICAL Upselling I am experienced in upselling other related products depending on a customer's inquiry.
STKECILHLNSICAL Stress Management I am able to handle a deluge of inquiries and manage communications with less- than-happy customers.
SPKERILSLOSNAL Empathy. I think this is valuable in this line of work. Decision-Making. I am not afraid of making quick, but measured decisions. Proactivity. When I see what needs to be done, I do them.
SOKTIHLELSR I have a positive attitude. I have high attention to detail. I am experienced in conflict resolution.
WEXOPREKRIENCE Part-time Receptionist Audios Co. HQ 2020 I manned the ground floor reception desk, greeting office guests and receiving packages.
EWXOPREKRIENCE Part-Time Concierge Beektown Hotel 2020 I helped guests check-in and gave them suggestions on how to maximize their stay.
STRENGTHS I thrive in situations that need problem-solving skills. I am a multi-tasker. I am very patient, especially in situations where someone is asking for my help.
CERTIFICATES Support Professional Training Certificate BAKS Strategies Corp. Customer Service Advantage Certificate MDEK Online Solutions
KAECYHIEVEMENTS I am a volunteer campus tour guide. I helped systematize the campus merch store's helpdesk process. I was selected as a student participant in United One World's Annual Youth Leaders program in Paris.
AIHNNOTDBEBRIEESSTS Tennis is my favorite sport. I don't miss a game, and play with buddies once a week.
HAINNOTDBEBRIEESSTS I also help my dad build bespoke canoes during the weekends.
INFCOORNMTAACTITON [email protected] www.reallygreatsite.com 123-456-7890 @reallygreatsite
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