Training Material of LMS Module For Employee ©︎2022 Learning & Organization Development Department
LMS Learning Management System LMS คอื ระบบบรหิ ารจดั การการเรยี นรู้และพฒั นาผา่ นเครอื ขา่ ยอินเทอร์เน็ต โดยคณุ สามารถใช้ งานระบบได้ทกุ ท่ที ุกเวลาดว้ ยตวั คุณเอง ท่ีไหน เมอ่ื ไร กไ็ ด้ ภายใต้คอนเซ็ปต์ “อบรมได้..ง่ายนิดเดียว” ©︎2022 Learning & Organization Development Department 2
Team Introduce : LMS Module TOA Paint (Thailand) Public Company Limited Captain Coating Company Limited Phitchayada Nattarinrada (BPO) (BPO) Usa Orada Rinlapat (Learning Administration) (Learning Administration) (Learning Administration) LINE LINE @HRDTEAM 5857 / 1627 / 1606 [email protected] @HRCAPTAIN 6550 / 6564 [email protected] ©︎2022 Learning & Organization Development Department 3
Employee Role 4 Employee Role (บทบาทและความรบั ผดิ ชอบต่างๆ ของพนักงานทมี่ ใี นระบบ LMS) คน้ หาหลกั สูตรฝึกอบรมภายใน ลงทะเบยี นหลักสูตรฝกึ อบรมภายในดว้ ยตนเอง และขอยกเลิกการลงทะเบยี น ขอเปดิ รุ่นหลักสตู รฝกึ อบรมภายในเพิม่ ทาแบบสารวจความพงึ พอใจหลงั ฝกึ อบรมเสรจ็ สิน้ ขอสงั เกตการณ์การฝึกอบรม OJT กบั ผบู้ งั คับบัญชา ขอฝึกอบรมภายนอก รวมถึงแก้ไข และยกเลิกการขอไปฝึกอบรมภายนอก รบั มอบสทิ ธ์ิจากผู้บังคบั บญั ชาเพือ่ บริหารจัดการระบบ LMS แทน ตดิ ตามสถานะการขอฝกึ อบรมภายในและภายนอก ดปู ระวัตฝิ ึกอบรม และดงึ รายงานการฝกึ อบรมของตนเอง ©︎2022 Learning & Organization Development Department
Topic 1 Overall LMS Process (Page 6) Topic 2 Introduction to Learning Management (Page 8) Topic 3 Search Course (Page 18) Topic 4 Assignment & Registration (Page 22) Contents Topic 5 Request Observation for OJT Course (Page 44) Topic 6 Public Training Request (Page 47) Topic 7 Delegate user act on behalf of the superior (Page 63) Topic 8 Learning History (Page 66) Topic 9 Learning Report (Page 69) Topic 10 Learning on Mobile (Page 72) ©︎2022 Learning & Organization Development Department 5
1TOPIC Overall LMS Process ©︎2022 Learning & Organization Development Department 6
Overall LMS Process Learning Needs Survey Submit Learning Employee Needs Survey Superior Take Survey/ Internal Training Follow up survey Assign/ Register/ Approved 7 Remove course Withdraw course Registration External Training Request Take Survey/ Follow up survey Request for Review and External Training Approve ©︎2022 Learning & Organization Development Department
2TOPIC Introduction to Learning Management • Learning Management Process • How Users Access the System • User Home Page Layout • My Learning Assignment • Learning Tile • Course Details Page ©︎2022 Learning & Organization Development Department 8
Introduction to Learning Management Learning Management Process (กระบวนการของระบบ LMS) The LMS manages the entire learning life cycle (as shown in the figure) as users progress through each step. User's experience: • Searching for items in a Library in order to self-assign learning 9 • Superior or admin assigned learning that displays on the users • Registration process for a Class • Launching online learning modules for self-paced learning • Learning history being recorded after completing • Submitting feedback on surveys ©︎2022 Learning & Organization Development Department
Introduction to Learning Management 10 How Users Access the System (วธิ ีการเขา้ ใชง้ านระบบ) 1 2 ©︎2022 Learning & Organization Development Department
Introduction to Learning Management User Home Page Layout (หน้าหลกั ของผใู้ ชง้ านระบบ LMS) ©︎2022 Learning & Organization Development Department 11
Introduction to Learning Management 12 My Learning Assignment (หลักสตู รฝกึ อบรมของฉนั ) The My Learning Assignments tile displays your assigned learning activities. You can view your assignments and related details, launch training, and register for classes. It provides a consolidated view of courses requiring action. • All courses are listed in one place. • Courses are listed and grouped by Due Date. (Optional and Recommended training will have no due date.) • Use the Show drop-down menu to see specifics, for example, show current registrations and online courses ©︎2022 Learning & Organization Development Department
Introduction to Learning Management Find Learning Tile (ค้นหาหลกั สตู รฝกึ อบรม) Find Learning tile offers a powerful search box and navigation to courses both current offered or those available upon request or request threshold. • Global Course Search – Enter keywords in the text box to perform a quick search for related items in the library. • Go – After entering text in search box, click “Go” to initiate the search. • Browse all courses –Navigates you to the complete Learning Library which lists all courses, including featured and recommended courses. 1 13 ©︎2022 Learning & Organization Development Department
Introduction to Learning Management Training History Tile (ประวตั ฝิ กึ อบรม) Access your completed work list by clicking the Learning History tile to view, search for, and sort for completed work. • The tile displays the number of recently recorded completions. • Click View all to view the Completed Work page. 1 ©︎2022 Learning & Organization Development Department 14
Introduction to Learning Management Recommendations Tile (แนะนาหลักสูตรฝกึ อบรม) • Peer recommendations may include item, curricula, or programs that their peers found in the catalog or were assigned to them. • Admins may add Recommended Items to as assignment profile so they will display here for all users who meet a certain criteria. • Admins may create External Links and recommend them to a batch of users. ©︎2022 Learning & Organization Development Department 15
Introduction to Learning Management 16 Link Tile (ลิงค์อน่ื ๆ) Display of each link is controlled via user workflow. • Access pages both inside and outside the LMS quickly and easily. • Click the down arrow in the tile to see the full list at any time. ©︎2022 Learning & Organization Development Department
Introduction to Learning Management 17 Course Details Page (รายละเอยี ดหลกั สูตรฝกึ อบรม) Click a course title link in My Learning Assignments to view Course Details. Here you can review information about the course, your registration, and any course requirements. 1. Click more/less to expand/collapse course details such as description, course type, duration, credit hour. 2. You may also: • View Registration • Request a Class to receive notification for the next available class. • Recommend the course to others. 3. You can click on the course title to view more the course details. 4. The course details screen ©︎2022 Learning & Organization Development Department
3TOPIC 18 Search Course • Search Course by Library • Search Course Calendar ©︎2022 Learning & Organization Development Department
Search Course Search Course by Library (การค้นหาหลักสตู รฝกึ อบรมจาก Library) The Learning Library is used to browse, search, launch a course, and enroll in learning activities. Courses can be Instructor led training, online training, or an event that has a blend of online and instruction. 1. You can enter keywords related to the topic of the course, title, or other relevant information in the Search field. Be sure to enter the whole word in the search, partial words will not return results. Or search all by click search icon 2. Click on the Language & Currency link to switch between the language collections of training activities. NOTE : Languages are only displayed for the selected language in your Options and Settings. 3. You can switch search result between card view or list view 4. Or you can search by Categories via Browser by Categories ©︎2022 Learning & Organization Development Department 19
Search Course Search Course Calendar (การคน้ หาหลกั สตู รฝกึ อบรมจาก Calendar) The calendar displays what Instructor-Led item is available on each day. The classes (sessions) are grouped and displayed by their categories. Click the categories to view the classes and register to your preferred selection. 1. You can enter keywords related to the category of the course, title, or other relevant information in the Search field. Be sure to enter the whole word in the search, partial words will not return results. Or search all by click search icon 2. Click on the Calendar View ©︎2022 Learning & Organization Development Department 20
Search Course 21 Search Course Calendar (การค้นหาหลกั สตู รฝกึ อบรมจาก Calendar) 3. You can select date that you need or available. If that day has class was under scroll highlight 4. Click Register Now. 5. Or click More for expand information ©︎2022 Learning & Organization Development Department
4TOPIC 22 Assignment & Registration • Self-Assignment (Assign to Me) • Self-Registration • Request a Class • View Registration • Withdraw Registration • Take Survey ©︎2022 Learning & Organization Development Department
Overall LMS Process Learning Needs Survey Submit Learning Employee Needs Survey Superior Take Survey/ Internal Training Follow up survey Assign/ Register/ Approved 23 Remove course Withdraw course Registration External Training Request Take Survey/ Follow up survey Request for Review and External Training Approve ©︎2022 Learning & Organization Development Department
Assignment & Registration Self Assign (Assign to me) base on Item in Library (การลงทะเบียนจากหลกั สตู รท่มี อี ยใู่ น Library) Assign Employee Item Approval Process for Registration/Withdrawal In-House item (การขออนมุ ตั ิ / การขอยกเลกิ หลกั สตู ร) Register / Withdraw Approval Employee Item Superior ©︎2022 Learning & Organization Development Department 24
Assignment & Registration Assign to me (การลงทะเบียนใหต้ นเองจากหลกั สตู รฝกึ อบรมทไี่ ดร้ บั มอบหมาย) Courses from the library can be self assigned to My Learning Assignments. NOTE : An assignment does not register, approve, or schedule you for a course. To assign a course listed in the Learning Library. 1. Go to Home > Learning 2. Input course name on Find Learning tile and Click Go or Click Browse all Course ©︎2022 Learning & Organization Development Department 25
Assignment & Registration Assign to me (การลงทะเบยี นใหต้ นเองจากหลกั สตู รฝกึ อบรมทไี่ ดร้ บั มอบหมาย) 3. Hover your mouse over the course in the Learning Library and click the Assign to Me link that pops-up. The course is added to the assigned My Learning Assignments. ©︎2022 Learning & Organization Development Department 26
Overall LMS Process Learning Needs Survey Submit Learning Employee Needs Survey Superior Take Survey/ Internal Training Follow up survey Assign/ Register/ Approved 27 Remove course Withdraw course Registration External Training Request Take Survey/ Follow up survey Request for Review and External Training Approve ©︎2022 Learning & Organization Development Department
Assignment & Registration Self Assign (Assign to me) base on Item in Library (การลงทะเบยี นจากหลกั สตู รทม่ี อี ยใู่ น Library) Assign Employee Item Approval Process for Registration/Withdrawal In-House item (การขออนุมตั ิ / การขอยกเลกิ หลกั สตู ร) Register / Withdraw Approval Employee Item Superior ©︎2022 Learning & Organization Development Department 28
Assignment & Registration Self Registration (การลงทะเบียนด้วยตนเอง) A class is a course or instructor-led item offered at a specific date and time. A registration using the Learning reserves a seat when you are registered for the class. 1. Go to Home > Learning 2. Input course name on Find Learning tile and Click Go or Click Browse all Course ©︎2022 Learning & Organization Development Department 29
Assignment & Registration Self Registration (การลงทะเบียนด้วยตนเอง) 3. Hover your mouse over the course in the Learning Library and click the Assign to Me link that pops-up. The course is added to the assigned My Learning Assignments. ©︎2022 Learning & Organization Development Department 30
Assignment & Registration 31 Self Registration (การลงทะเบียนด้วยตนเอง) 4. Back to My Learning in My Learning Assignment Click Register Now 5. Click on Available Classes that you would like to register ©︎2022 Learning & Organization Development Department
Assignment & Registration 32 Self Registration (การลงทะเบียนดว้ ยตนเอง) 6. Click Register 7. Select special requests, If this course requires 8. Click Review ©︎2022 Learning & Organization Development Department
Assignment & Registration 33 Self Registration (การลงทะเบยี นดว้ ยตนเอง) 9. Review approval detail, Click Complete 10. Click OK 11. Status of Item on learning plan will be changed to PENDING APPROVAL ©︎2022 Learning & Organization Development Department
Assignment & Registration 34 Request a Class (การขอเปิดรนุ่ ฝกึ อบรมเพม่ิ ) 1. Select the item from the library or learning assignment and Click More 2. Click Request a Class. ©︎2022 Learning & Organization Development Department
Assignment & Registration 35 Request a Class (การขอเปดิ รนุ่ ฝกึ อบรมเพ่ิม) 3. Input the detail Need by Date : define the Date you need to request class Preferred Region : N/A Preferred Location : define your preferred location Comment: define your comment 4. Click Request ©︎2022 Learning & Organization Development Department
Assignment & Registration 36 View Registration (การดรู ายละเอยี ดหลกั สตู รฝกึ อบรม) 1. Locate the course in My Learning Assignments. 2. Review the current status. - PENDING APPROVAL: The course is pending approval - ENROLLED: This course has already enrolled 3. Click View Registration to view additional details regarding the registration. ©︎2022 Learning & Organization Development Department
Assignment & Registration 37 Withdraw Registration (การขอยกเลิกการลงทะเบียนฝกึ อบรม) 1. Select the item from the catalog or My learning assignment tile. 2. Click icon 3. Click Withdraw 4. System pop-up warning for confirmation, click Yes ©︎2022 Learning & Organization Development Department
Assignment & Registration 38 Withdraw Registration (การขอยกเลกิ การลงทะเบยี นฝกึ อบรม) 5. Click Yes if you would like to remove the course from your learning plan Click No if you wouldn’t like to remove the course from your learning plan 6. Select Withdrawal Reason 7. Click Submit ©︎2022 Learning & Organization Development Department
Assignment & Registration Withdraw Registration (การขอยกเลิกการลงทะเบียนฝกึ อบรม) 8. System warning this class requires approval of course withdrawal requests, click Yes 9. Click Show All for view approval step 10. Click Submit ©︎2022 Learning & Organization Development Department 39
Overall LMS Process Learning Needs Survey Submit Learning Employee Needs Survey Superior Take Survey/ Internal Training Follow up survey Assign/ Register/ Approved 40 Remove course Withdraw course Registration External Training Request Take Survey/ Follow up survey Request for Review and External Training Approve ©︎2022 Learning & Organization Development Department
Assignment & Registration 41 Task Survey (การทาแบบสารวจ) Surveys gather feedback that helps determine the effectiveness of training. Upon completion of a learning event, the system can automatically assign you a survey to complete: • An item evaluation to collect feedback related to user satisfaction (immediate reaction) • A follow-up evaluation to provide input on how the user has applied learning on the job (behavior change as a result of learning) Accessing Surveys 1. Go to My Learning, In My Learning Assignment and Click Start Survey to launch the survey NOTE : You may return to a survey by selecting ©︎2022 Learning & Organization Development Department
Assignment & Registration 42 Task Survey (การทาแบบสารวจ) Completing a Survey 1. Surveys in the LMS consist of a set of questions. Administrators can group related questions into a pool using an objective. Complete by selecting the appropriate response for each question. 2. Click Save and Close to leave the survey and return at a later time. 3. Continue to click Next Page to answer additional questions. ©︎2022 Learning & Organization Development Department
Assignment & Registration 43 Task Survey (การทาแบบสารวจ) Completing a Survey 4. Click Previous Page to return to the page before 5. When you have completed the questions, click Submit. ©︎2022 Learning & Organization Development Department
5TOPIC Request Observation for OJT Course ©︎2022 Learning & Organization Development Department 44
Request Observation for OJT Course Request Observation (การขอสงั เกตการณก์ ารฝกึ อบรม OJT กับผูบ้ ังคบั บญั ชา) Employee request superior to be an observer for OJT course 1. Go to My Learning, In My Learning Assignment and Click Request Observation on OJT Course 2. Click + Add Observers ©︎2022 Learning & Organization Development Department 45
Request Observation for OJT Course 46 Request Observation (การขอสงั เกตการณก์ ารฝกึ อบรม OJT กบั ผู้บงั คบั บญั ชา) 3. Input criteria for search 4. Click Search 5. Click checkbox to select your superior 6. Click Add 7. Click Send ©︎2022 Learning & Organization Development Department
6TOPIC Public Training Request ©︎2022 Learning & Organization Development Department 47
Overall LMS Process Learning Needs Survey Submit Learning Employee Needs Survey Superior Take Survey/ Internal Training Follow up survey Assign/ Register/ Approved 48 Remove course Withdraw course Registration External Training Request Take Survey/ Follow up survey Request for Review and External Training Approve ©︎2022 Learning & Organization Development Department
Public Training Request Approve Process (กระบวนการขออนมุ ตั )ิ Request Approval Approval Employee External Training Approver HRD Mgr. ©︎2022 Learning & Organization Development Department 49
Public Training Request Employees are able to request for training outside the company. To request the external training, follow the steps below: 1. Go to Home > My Employee File 2. Click Learning > Public Training Request 3. Click icon to add new request ©︎2022 Learning & Organization Development Department 50
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