Summary - Technology & Innovation - Leaders Practice Group

TECHNOLOGY & INNOVATION LEADERS PRACTICE GROUP 11 MAR 2021 KINDLY SPONSORED BY:

TECHNOLOGY & INNOVATION LEADERS PRACTICE GROUP 11 MAR 2021 KINDLY SPONSORED BY:

OUR GUEST SPEACKERS BEN LAIDLAW OLLY VENABLES CHIEF TECHNOLOGY OFFICER AT CARBON STRATEGIC ACCOUNTS AT CHARLES TAYLOR IAN BROUGHTON INSURETECH PROGRAM DIRECTOR, HIGH DIMITRIS SALONIKI PERFORMANCE COMPUTING AT ORACLE HEAD OF SERVICE DELIVERY AT CHARLES TAYLOR INSURETECH

BREAKOUT ROOMS QUESTION: What does your technology landscape look like for the next 3-5 years and how that has been shaped by the events of the last 12 months? KINDLY SPONSORED BY:

POLLING How well did your business adapt to the fundamental changes in working practices and shift to a remote working environment? KINDLY SPONSORED BY: 38% 33% 29% 0% 0% 0 10 20 30 40

POLLING What was the BIGGEST challenge your company faced as a result of the sudden change in working practices? KINDLY SPONSORED BY: Ability to collaborate with large numbers of people Broadband - sent MiFis to replace Connectivity to virtual environments Adapting to home life Home set up Underwriter/Broker interaction Sharing knowledge and training Supporting junior staff PC's being shut down, so remote desktop not available Mental health support for people who needed to be out of the home and in the office Technology - Bandwidth Junior staff knowledge share and learning

POLLING Which areas of your business are receiving the most capital investment in 2021 from a technology & innovation KINDLY SPONSORED BY: perspective? 11% 53% 11% 4% 21% 0% 0%

POLLING What is your key driver behind your change plans and 39% capital investment in 2021? KINDLY SPONSORED BY: 22% 6% 28% 5% 0% 0 10 20 30 40

What will be your primary focus of change programmes within your business in 2021? POLLING 6% 31% 63% KINDLY SPONSORED BY: 50 75 0% 0% 0% 25 0

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