DLA Multi Product Catalog Blue

2016 TRAINING CATALOG 30CELEBRATING YEARS ONLINE • TRCAEINNTINERG • IN-DEALERSHIP • RECRUITING • BK PROGRAM • AUTSOOFSTYWSATERMES 12908166

DLA ONLINE SCSAOALMLEEMSSOPNEOMPILSETAMKAEKSEIndustry Leading Online TrainingThe DLA Online Training Program is designed to FSF&LETITENICRRAAOAADNNIIENNCDREEATSRHRHYEIPlet you train at your own pace. It can be used as a WVSIN. NLOERSSERScomplete training environment or as a reinforcementtool subsequent to attending a class at the PhiladelphiaTraining Center or following an In-Dealership workshopsession. DLA Online provides you and your staff accessto over 1,000 training videos of great material and isavailable 24/7 on any device.What You Will LearnDLA Online was developed by car people who train carpeople. Included with DLA Online is both an extensive SAEDRVVISICOERreporting and certification program that will ensure videosare being watched and comprehended. Our online courseswill help your Dealership capitalize on every opportunity inevery aspect of your Dealership. Build your team and yourprofits with DLA Online training! SMEARNVAICGEEMENT SMTARNEASGSEMENT SMAELEETSING

DLA TRAINING CENTERS The only complete Automotive Training Centers in the country!PHILADELPHIA AREA • NY/NJ METRO AREAAbout the Training Centers We Offer Courses For:The DLA Training Centers are located in King of DealersPrussia, PA and Paramus, NJ. We offer superior General Managerstraining away from the Dealership and in an Service Managersenvironment advantageous to learning. Our10,000 square foot, state-of-the-art facilities are Sales Managersdesigned to offer a full range of classes to meet F&I Managersthe training needs of every one in your DealershipWe offer controlled classroom sizes that allow for Secondary Financeboth group and individualized training. ManagersTraining Staff Internet/BDC Managers Internet/BDC RepsAll Training is done by DLA Certified Trainers who Salespeopleare employed by David Lewis & Associates. Our Service AdvisorsTrainers have extensive backgrounds in specificareas of the Dealership and come from a widerange of Retail Automotive experience. Feelconfident your Dealership will engage in a superiorTraining Program with a strong curriculum andtop-notch Trainers.Certification ProgramTraining at the DLA Training Center is recognizedthrough the DLA Certification Program. We areproud to distinguish our students for the skillsthey achieve and do so by officially recognizingthat they have completed and mastered theseprograms successfully.

DLA IN-HOUSE TRAINING Take your sales to the next level!Get Results!Bring any of our intensive training programsto your Dealership. With our In-Dealershiptraining solutions, your Dealership will receivepersonalized training designed to meet yourspecific needs. Whether it is Sales, Service,Internet/BDC or any of our many courses offered,with our In-Dealership workshops, your Dealershipwill receive personalized training designed to meetyour specific needs. Your team will learn newideas and concepts that will move them to thenext level of success.Our training is designed to make steadymonthly improvements in both your Salesand Service Departments. Over 30 In-Dealership Workshops to choose from in: SALES MANAGEMENT INTERNET/BDC F&I FIXED OPS SECONDARY FINANCE

DLA RECRUITINGSuccess has two ingredients: people and training. Let DLA help you with bothOnce a hire is made, our Training Liasion Ads placed in your local area inwill enroll the hiree into the appropriate Career Builder, Monster.com,course depending on the position Indeed, Craigslist and your localthey accepted. workforce agencies.Candidates who meet DLA Recruiters begin reverserequirements, are RECRUITING resume researching andscheduled with a face marketing, as well as,to face interview with WILL: resume prospectingthe designated throughout your area.Dealership contact. • Find Candidates • Screen Prospects • Schedule InterviewsPhone interviews are conducted to Applicants are screened basedconfirm eligibility and skill level on your desired hiring criteria.for the desired position. We Recruit:Salespeople, Internet/BDC, Service Advisors and Administrative staff

DLA BANKRUPTCY LIST PROGRAM Over 1.5 million people per year file for Brankruptcy Protection. Get the names when they file and then again when they are discharged.We provide the following: FILED DISCHARGED DISMISSED CHAPTER 7 CHAPTER 13 • Software Program • Weekly Lists • Access List directly from your desktop or device • Option to print the BK Letters right from the retrieval screen

DLA AUTOSYSTEMSONLINE SOFTWARE PROGRAM Secondary Finance & Inventory Control SoftwareIncludes the following: BOOK OUT SHEET To include with deal jackets QUICK BOOKS Value a vehicle without thumbing through a book / NADA, Kelly Blue Book and Black Book CUSTOMERINVENTORY SORT Find the most profitable vehicle WATER REPORT Shows if you are buying vehicles over book value Accessorize your vehicles to maximize your profits!

1986 2016 CELEBRATING 30 YEARS CORPORATE OFFICE 10 Suntree Place Melbourne, FL 32940 For more information please contactMary Mannella at 800-374-3314 ext. 215 www.davidlewis.com