Tacera Installation Guide_V3.1

Tacera Installation Guide v3.1Austco Communication Systems Pty Ltd www.austco.com

©Copyright Austco Communication Systems 2013All rights reserved.Reproduction, adaptation, or translation without prior written permission isprohibited, except as allowed under the copyright laws.WarrantyThe information contained in this document is subject to change withoutnotice.Austco Communication Systems makes no warranty of any kind withregard to this material, including, but not limited to, the implied warrantiesof merchantability and fitness for a particular purpose.Austco Communication Systems shall not be liable for errors containedherein or for incidental or consequential damages in connection with thefurnishing, performance or use of this material.Doc Version TACERA-INSTALL-V3.1

ContentsChapter 1 Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7Chapter 2 Device Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 What’s New in Tacera 3.1 Hardware Components . . . . . . . . . . . . . 8Chapter 3 Who Should Read This Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8Chapter 4 Installation Guide Organization . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Naming Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Contacting Austco Technical Support . . . . . . . . . . . . . . . . . . . . . . 10 Related Documentation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Cabling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Input and Output Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Callpoints. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Handsets and Pendants . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Over Door Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Annunciators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Nurse Stations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Paging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Telephony . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 IP Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 VoIP Communications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Web Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Ethernet Network and Server IP Addresses . . . . . . . . . . . . . . . . . 15 Serial - Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Software Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Installation Steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Cable Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Absolute Minimum: Cabling without Switches. . . . . . . . . . . . . . . . 20 Tacera Cabling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Distributed Cabling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Rack Mounted Cabling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Structured Cabling. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Structured Cabling with T Junction . . . . . . . . . . . . . . . . . . . . . . . . 25 Migrating 2G to 3G . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Power Distribution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 IPnet Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 IPnet Router(Wall Mount) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 Ethernet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 IPnet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 IPnet Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37Austco 1

Contents TaceraChapter 5 Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 IP-HUB (Rack Mount) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 IPnet Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 IPnet Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 Safety Earth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 Callpoints. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 Construction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45 Australian Plate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 British Plate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 Installing Callpoints . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48 Call Activation and Cancellation . . . . . . . . . . . . . . . . . . . . . . . . . 48 Call Upgrades . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 Buzzer and Backlighting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 Pendants . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50 Shroud . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50 Waterproof . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50 Cleaning Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51 Fixed-button Callpoints . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52 Generic Callpoints . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53 Button Insert . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54 Cancel Callpoints . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55 Activation and Cancellation . . . . . . . . . . . . . . . . . . . . . . . . . . . 55 Bed Mat Callpoints . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56 Activation and Cancellation . . . . . . . . . . . . . . . . . . . . . . . . . . . 56 4 Button Callpoints . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58 Activation and Cancellation . . . . . . . . . . . . . . . . . . . . . . . . . . . 58 Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59 Pull Cord Callpoints. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60 Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61 Terminal Block Series Call Point Aggregator (IP-TB8) . . . . . . . . . 62 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62 Working . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62 Over Door Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64 Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65 Tone Sounders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 682 Contents

Configuration Guide ContentsChapter 6 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68Chapter 7 IP-AM-CSP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68 Relays and Inputs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70 Basics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70 Construction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70 Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70 Dual Relay . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71 Activation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71 Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71 Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72 Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72 8 Input Opto-isolator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72 Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73 Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73 Digital Input Capture. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74 8 Input Digital . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74 Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75 Digital Input Capture. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75 T Junction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76 Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76 Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77 Handsets, Pendants And Accessories . . . . . . . . . . . . . . . . . . . . . . 79 Handsets & Pendants . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80 Ergo Plus Multifunction Handset. . . . . . . . . . . . . . . . . . . . . . . . . 80 Entertainment Handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82 Ergoplus Patient Call Pendant . . . . . . . . . . . . . . . . . . . . . . . . . . 83 Call Pendants . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84 Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84 Activation and Cancellation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85 Handset Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85 Pendant Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85 Over Bed Lamps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86 Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86 Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86 TV Controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87 Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88 Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88 Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88 IP Connect Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89 IP-ACS-110 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90 Hardware Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94 Mixed Network Compatibility. . . . . . . . . . . . . . . . . . . . . . . . . . . . 95 Migration of IP-ACS-100 to IP-ACS-110. . . . . . . . . . . . . . . . . . . 95 Installation (Wall-Mountable Version) . . . . . . . . . . . . . . . . . . . . . 96Austco 3

Contents Tacera Chapter 8 Removing and Replacing the IP-ACS-110 Lid . . . . . . . . . . . . . 96 Chapter 9 Connecting Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97 Powering Up the Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98Chapter 10 Shutting Down the Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99Chapter 11 Upgrading the IP Connect Server . . . . . . . . . . . . . . . . . . . . . . 99Chapter 12 Installation (Rack-Mountable Version) . . . . . . . . . . . . . . . . . . . 100 Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100 Ethernet Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100 Server IP Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101 Serial - RS232 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101 Tacera Nurse Station . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103 Launching the Tacera Nurse Station Software . . . . . . . . . . . . 105 Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106 Wiring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106 Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106 System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106 User Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107 Software Installation on a PC . . . . . . . . . . . . . . . . . . . . . . . . . 108 Annunciators. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109 AN-PD1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110 Wall Outlet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111 Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111 Ethernet Connections. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112 Power Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112 Master-Slave Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . 112 Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112 Audio Adjustments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113 IP-AN-DD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114 Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114 Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115 Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115 Integration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117 Paging Base Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119 Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120 LAN Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120 Antenna Connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120 DIP Switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122 Intercoms. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123 Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124 Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125 Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125 Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126 Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126 Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127 IP-PSA Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128 Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1294 Contents

Configuration Guide Contents Wall Mounting the Power Supply . . . . . . . . . . . . . . . . . . . . . . 129 Bench Mounting the Power Supply . . . . . . . . . . . . . . . . . . . . 130 Rack Mounting the Power Supply . . . . . . . . . . . . . . . . . . . . . 130 Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131 Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132 Mains Power Connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132 Power Distribution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132 DC Power Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133 Alarm Outputs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133 Resettable Fuses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134 Battery Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134 Internal Batteries Installation . . . . . . . . . . . . . . . . . . . . . . . . . 134 Installing External Batteries . . . . . . . . . . . . . . . . . . . . . . . . . . 136 Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137Austco 5

Contents Tacera6 Contents

PREFACE 1 The Tacera Installation Guide details the installation procedure for the Tacera nurse call system, along with a detailed description of the system features and information about the components’ operation and testing procedures. Installing Tacera requires installing room controllers, servers, nurse stations, and other nurse call components, which are proficiently designed considering the devices’ look and feel, how they affect the hospital and aged care work flow, and how the health care staff and patients use them. Tacera, once fully installed, enables nurses to receive and respond to patient calls while freely moving around their wards, in addition to providing patients with bed-side entertainment control options.Austco 7

Device Description Tacera8 Device Description Austco Communications’ IP solution Tacera provides hospital and aged care facilities with a powerful and flexible nurse call and care management system that is modular, highly integrative, as well as easy to install and configure. By simplifying cabling connections, using intelligent hardware to minimise configuration, and adding standard integrations to widely used systems, Tacera is not only an attractive solution today, but a future-proofed one for tomorrow. What’s New in Tacera 3.1 Hardware Components The Tacera 3.1 Suite is released with many new features, functionalities, and integration capabilities. Here is what’s new and what’s changed in Tacera 3.1 hardware: • The Tacera IP-ACS-100 is replaced by IP-ACS-110 with an upgraded database, newer version of Linux, and larger storage capacity. See IP-ACS-110. • The IPS-CPS-BM/P can now determine whether it is in Bed Mat or Floor Mat mode at the time it is activated. A beep (floor mat - double beep; bed mat - single beep) is output to inform what mode it is on. See Bed Mat Callpoints. • The IP-TB8 - an IPnet device that integrates terminal block series callpoints (CPS-TB) with Tacera 3G. See Terminal Block Series Call Point Aggregator (IP-TB8). • Chime Speakers with amplifier, IP-AM-CSP can now be daisy chained to the IP-ZTS/O as an alternative to relay alarms. See IP-AM-CSP. • The IP-ODL-6LED is marked as end of life, as it is superseded by IP- ODL-4GB. Factory has stock on hand for warranty, spares and for extensions to pre-existing sites. Who Should Read This Guide The Tacera Installation Guide is intended for the technicians who install Tacera at hospital and aged care facilities. The installation personnel should be familiar with each component of the system. Periodic checks and training should be performed to ensure that the system and its components are in good condition. Installation Guide Organization This guide is organized into the following chapters: Chapter 1, Preface, defines this guide’s purpose, describes the guide’s organization and provides information on contacting Austco Support. Chapter 2, Overview, provides an overview of the system components, IP considerations, and installation steps. Chapter 3, Cable Requirements, details the cable requirements for IP Connect installation. Chapter 1: Preface

Installation Guide Installation Guide Organization Chapter 4, IPnet Router, details the installation procedure for IP-CCT, the device that manages in-room devices such as callpoints, pendants, over door lights, and tone sounders. Chapter 5, IPnet Devices, details the construction, installation, activation, and cancellation procedures for the IPnet devices, which include the callpoints, over door lights, tone sounders, relays and inputs. Chapter 6, Handsets, Pendants and Accessories, details the installation procedure for handsets, pendants, and other accessories used with the Tacera system. Chapter 7, IP Connect Server, details the installation procedure for IP- ACS-110. Chapter 8, Tacera Nurse Station, details the installation procedure for the Tacera Nurse Station and its graphical user interface. Chapter 9, Annunciators, details the device features and installation procedure for annunciators. Chapter 10, Integration, details the paging base installation, connections, and DIP switches. Chapter 11, Intercoms, details the components, installation, and connections for the IP Connect intercom modules. Chapter 12, Power Supply, details power supply installation, connections, and battery backup. Index contains an alphabetical listing of topics covered in this guide, along with references to locations where you can find related information.Austco 9

Naming Conventions Tacera Naming Conventions This guide uses the following naming conventions: Table 1 Tacera Naming Conventions Product Codes Functional/Other Names of Products IP-CCT IPnet Router, Room Controller, Callpoint Austco Connect Server Controller, IP-CCT Controller, IPnet Controller IP-DUTY IP Connect Server, ACS-110, IP-ACS-110, Tacera Server IP-Touch Duty, IP Workflow IPC-IP Connect IP Connect GUI, IP Connect Software IP-TSNS Touch Screen Nurse Station IP-CPS, IP-CPG, IP-ODL, IP- IPnet devices ZTS, IP-IN8, IP-OPT8, IP-RLY, IP-TJ The Product Codes are assigned to the products by Austco. The products are sometimes referred by short names or by names based on the function it performs and those names are listed under Functional/ Other Names of Products. Here are some terminologies, which are widely used while describing the various components of the Tacera product family: IP-ACS-110: Hardware appliance that runs the IP Connect software and platform software Platform: Operating Systems, along with services required to run Tacera. Eg: Linux OS + [DNS server, DHCP, Time, Asterisk, Postgresql] Suite: The Tacera package that includes IP Connect,Tacera User Interface, and Site Config software Contacting Austco Technical Support During installation, if you don’t find your questions answered in this guide, please contact Austco Support either on phone +61-8-92444499, or via e- mail [email protected]. If you have any questions concerning software licenses or maintenance agreements, please contact Austco Sales at [email protected]. Related Documentation IPC Tacera User’s Guide - details how to use the IP Connect General User Interface (GUI), which is the software application for IP Connect nurse stations. Tacera Configuration Guide - provides the information necessary for understanding and modifying the IP Connect properties files and defines how certain features function through a range of configuration options.10 Chapter 1: Preface

OVERVIEW 2 Prior to arriving at the site you should consider the following: Ordering materials – there will be lead times for supply. Wall boxes and conduits – 25 mm conduits will need to be provided from the ceiling space to each callpoint wall box. Marked Plans – a full marked up plan provided to your installer to show the type and position of each callpoint required. Rough In – Installation of the cables after the wall boxes and conduits have been installed. This is normally done prior to the ceilings being installed after the roof has been built. Fitting Off – This would normally take place after the painters have finished. All CAT5 cabling should be terminated and individually tested prior to connection of Austco devices, followed by a full system commissioning and testing procedure. Some pre-commissioning with the IPnet Router can be done during connection of devices. See “IPnet Devices” on page 37.Austco 11

Cabling Tacera CablingTip The cabling from the IPnet Router to IPnet devices is wired using CAT 5Use the Voltage or CAT 6, shielded or UTP with a maximum of 300 meters, subject toCalculator to equipment load and resistance. Cabling from the controller to the switchdetermine whether is limited to 100 meters as dictated by IP runs.IPnet cable lengthcan support the Cabling practices should conform to the standards and regulationsnumber of devices enforced in the country concerned (AS3000 in Australia). Mechanicalrequired. damage that could occur in your particular installation should be taken into account. All cables should be marked at the room controller with their devices location. This will assist technicians at a later stage with any fault finding. Note Do not run cables to callpoints in conduits containing mains wiring (e.g. 240 Volt or 110 Volt). Keep them 200 mm away and cross over mains wiring at right angles. Keep conduits at least 200 mm away from any dimmer switch or light switch starting fluorescent lights. Input and Output Devices Input devices are the nurse call components that trigger call events. Examples of input devices are callpoints, pull cord points, pendants and auxiliary inputs (access control, door monitoring or other third-party alarms). Call events are processed by Tacera and data is communicated to a variety of notification devices to alert staff and ensure prompt action for calls. Notification devices can be over door lights and annunciator displays, portable devices such as pagers, wireless telephones, or interactive devices such as nurse stations. Most Tacera devices are connected to the IPnet and controlled by the IPnet Router; some are connected to the site LAN and the IP Connect Server. Refer to the cabling diagrams in “Tacera system cabling” on page 21 for a visual view of the connections available and the devices they manage. The IPnet Router is detailed in “IPnet Router” on page 31. For information on the IP Connect Server, refer to “IP-ACS-110” on page 51. Callpoints Austco offers a range of different callpoints for use in rooms, wet areas or corridors. Each type of callpoint has unique features offering greater flexibility in accommodating site needs. See “Callpoints” on page 5 for more information. Handsets and Pendants The Tacera range includes multiple handsets offering control of TV and lights, as well as simpler pendants for requesting nurse help. These are detailed in the section “Handsets, Pendants And Accessories” on page 40.12 Chapter 2: Overview

Installation Guide Over Door Lights Two types of 8-input IPnet devices are available to pass contact-closure or voltage activation from third-party systems (such as access control, door monitoring etc) to Tacera. These are detailed in the section “Relays and Inputs” on page 31. Over Door Lights Over door lights that can be used in corridors outside the rooms to indicate which rooms are calling and the priority level of those calls are available in various light combinations. Simpler over bed lights can also be used in multiple bed rooms to indicate which patient requires assistance. See “Over Door Lights” on page 25. Annunciators The annunciators are connected to the IP Connect Server via ethernet.Call tones matching the call priorities ensure that staff are alerted to calls when not within sight of annunciators. Tacera works with two types of annunciators — AN-PD1 and AN-DD. The AN-PD1 annunciator consists of an one or two sided panel with brightly coloured text, which allows staff to view call alarms from far away. The AN-DD annunciators, also known as LCD annunciators, employ a high resolution LCD 24’’ display, which ensures that the messages are easy to read from a distance of up to 20 m. Nurse Stations Nurse stations allow nurses to use Tacera’s intuitive user interface to manage calls, send messages to devices (pagers, phones, etc.), swing areas, and define call assignments for each shift and roster. It is a flexible application completely customized for the specific site needs and when integrated with audio can be used to talk with patients and other staff members at any nurse station or on their mobile devices. See “Tacera Nurse Station” on page 103. Paging Austco Ethernet paging bases are connected to the IP Connect Server for paging notifications. Paging devices are added as available devices for messaging in the site configuration file. Tacera can transmit paging messages via an Austco paging base (APR protocol), or any paging base equipped to process TAP protocol. Telephony Tacera integrates with many telephony vendors such as Cisco, Aastra, Spectralink and Ascom phones. Vocera badges may also be used to receive call notifications. These devices are simply connected on the LAN and are configured to interface with Tacera nurse call data.Austco 13

IP Considerations Tacera14 The text to speech messaging ensures that staff members are notified of calls on their devices. If audio devices are available in the patient room, a nurse can easily connect to the calling room and communicate with the patients. This can save precious time and unnecessary trips back and forth for already busy staff. For details on configuration of these devices see the Tacera Configuration Guide. IP Considerations As the IT world moves away from proprietary protocols to standard protocols to ease system integration, the Internet Protocol (IP) has become the most common communication protocol used world-wide. Offering exceptional fault-detection and monitoring advantages, IP technology is a logical solution for an Emergency call system that can save lives. Tacera uses the advantages of IP technology to ensure its system components are active and working at all times and includes auto- notifications of failures or errors to minimise downtime and patient risk. By standardizing protocols, Tacera can easily integrate with existing third party systems on-site without requiring expensive middleware. This ensures that your nurse call and emergency solution is flexible enough to work with as many systems as needed and avoids having to duplicate data or processes. Integration of information on one platform also offers the benefit of cross-system reporting, management of Key Performance Indicators (KPI) allowing you to analyse your site activity and better understand where systems, processes and resource allocation can be improved. VoIP Communications Additionally, Tacera surpasses simple nurse call functionality by using Voice Over IP (VoIP) for all site audio communications. The line between audio systems and non-audio systems is very flexible as dedicated audio cabling into the patient room is no longer required. For facilities wishing to use in-room telephony for nurse call functionality, Tacera can be configured to use the two channels of a standard Session Initiation Protocol (SIP) telephone for communication with the patient using the handset or the in-built intercom of the SIP telephone. This ensures that staff can easily be connected to a patient room when a call is activated with a simple press of a key from a wireless, DECT, or SIP telephone. If connected to the in-room SIP telephone intercom, the patient can be heard without the necessity of picking up the handset. This feature can also be used for Public Announcements throughout the site. Dedicated audio nurse stations and intercoms are no longer required as a standard USB telephone can be used on any PC to call any SIP device on-site. Communication is not limited to nurse-patient, as staff can call any other staff member at any nurse station, while they are walking around the site using wireless telephones, or by using the integrated PA system. To manage this level of communication, Tacera’s IP Connect Server includes a Private Automatic Branch Exchange (PABX), but is easily integrated to any standard PABX on-site. An in-built text-to-speech engine also ensures that messages sent to both audio and non-audio devices are audibly annunciated to all telephones, intercoms or Vocera badges. This added functionality allows staff to contact any other staff member on- site without having to call pagers and telephones separately, saving time and increasing efficiency. Chapter 2: Overview

Installation Guide Ethernet Network and Server IP AddressesAustco Web Access Finally, by offering a powerful IP system, Austco Communications has made it a priority to use the accessibility of systems remotely. Using standard web-browsers to configure equipment adds flexibility of use, while password protected access remains safe and secure. Provided they are given access to your network, technicians can access site equipment remotely, allowing them to troubleshoot issues off-site, reducing cost of travel and configuration time. This same level of access can also be used to monitor site activity from head-office in multi-facility scenarios. Ethernet Network and Server IP Addresses The IP Connect Server supports two LANs. Nurse call LAN is for all IPnet Routers and Annunciators. Integration LAN is for communication to external devices and to interconnect IP Connect Servers. In the nurse call LAN, the default IP address of the IP Connect server is 10.1.1.250. In the integration LAN, the IP address of the IP Connect Server defaults to 192.168.0.172. Caution Automatic JAVA updates on the Windows PC can have an impact on Tacera as it is based on JAVA. Addresses are part of the configuration needed for a Tacera system to work flawlessly. See the Tacera Configuration Guide for details. Serial - Devices The IP Connect Server is able to connect up to 8 Serial devices (AN4-50, Chime, Pager Base, etc.) using an Edgeport converter. The devices can be configured using IP Connect Site Configuration. The standard RS232 is designed to communicate reliably with a single device over a maximum of 100m of cable. To have several annunciators and a CM-PB/ETH on the same line, it is recommended to use differential drivers. Install an interface converter RS232 to RS485 which is a small box (80 x 35 x 22mm) that plugs into the PC port and will drive up to 10 receivers on a maximum line length of 1200m. Software Configuration Actual site configuration is achieved using a few Austco Communication applications. In-room devices are configured using the IPnet Controller, a web-based application that communicates with the IPnet Router. Call Types, over door light behaviour and much more can also be set-up in this application. The site file is created using IP Connect Site Configuration. This application allows you to customise the overall site settings including the site layout and map. IP Connect Site Configuration is also used to set up assignments between input devices (such as callpoints) and output devices (such as annunciators). 15

Installation Steps Tacera If the site is using maps, reuse the CAD drawings provided by the architect to create Scalable Vector Graphical maps using Austco Communications’ SVG Map Editor. Additional dynamic settings such as rostering, call assignment and adding new notification devices can be done on-site using the Tacera client application. Caution Allow sufficient time in your installation planning for the site configuration: 1 hour for general settings + 1 hour per 25 calls. This time can vary, depending on familiarity and experience using Austco applications. Installation Steps These are the steps to follow, more or less in this order: 1 To determine the best possible placement of the equipment needed on-site you will need: a Equipment take-offs (sheet listing what equipment is required per room, ward, floor, entire site. b Printed Site maps. c A laptop running Austco’s configuration tools. 2 Define the location of the equipment on the map and determine the cabling structure required. Depending on the site requirements for cabling (structured, managed switch, etc.) you can see where you will need to locate the IPnet Routers and the IP connect servers (corridor vs. equipment rooms). 3 Validate your cabling lengths and power drops using the Voltage Calculator. This tool helps you determine how many devices and rooms you can link per IP-CCT. Caution Remember to place your high current devices (over door lamps) at the beginning of your cable runs, since longer cable lengths will impact available current for optimal operation. 4 You may need to go back to the Equipment Calculator spreadsheet to add extra or remove equipment, which will impact the installation cost. a Part of this step also entails factoring in network switches depending on the number of nurse call LAN.16 Chapter 2: Overview

Installation Guide Installation Steps Tip 5 If using a barcode reader, tag and note the equipment used and the Be sure to save a location in a separate list. This is useful information to locate a copy of each defective piece for repair or replacement after installation. configuration template uploaded 6 Install the equipment on-site. Some considerations: on-site. This will allow you to have a • To differentiate between the CAT5 or 6 cable used for Ethernet or back-up and offer for IPnet devices, you may wish to consider a different colour some cable. troubleshooting possibilities off-site. • IPnet devices are powered via the IPnet cable. • IPnet devices will be auto-detected as they are connected on the IPnet cable. This offers a pre-commissioning test that you may wish to use. To do this, an IPnet Router must have power and be connected to the line. • The order in which equipment is connected on the line affects your voltage drop, as does the cable lengths between devices and the IPnet Router. See the Tacera Configuration Guide for details. • IPnet devices that are powered and Active will show the backlit reassurance light. Callpoints will not generate alarms until they are assigned to a zone, although they will show activity on the IPnet Controller page. See the Tacera Configuration Guide for details. • Install the Tacera Nurse Stations or GUIs and connect them to the server(s). 7 Use a computer to define the Tacera configuration. a Connect to an IPnet Router and use the IPnet Controller page to define the site preferences and device configuration. See the Tacera Configuration Guide for details. You will need to repeat this for all IPnet Routers installed. Note Some global site preferences can be defined once and updated to all connected controllers. b If using maps, use SVG Map Editor to convert CAD drawing top maps and import them into the Site Configuration file. See the Tacera Configuration Guide for details c Create a new site file and define the site layout in IP Connect Site Configuration. See the Tacera Configuration Guide for details. d Import the IPnet Router configuration into IP Connect Site Configuration and link the installed equipment to the site layout. See the Tacera Configuration Guide for details. e Upload the created .ccp site file to the IP Connect Server or servers. See the Tacera Configuration Guide for details. Caution If using more than one server, you will need to repeat this for all servers and ensure all connected servers have the same .ccp file.Austco f Configure the Tacera user interface to the site requirements. See IPC Tacera User’s Guide for details. g Configure any peripheral devices such as telephones, pagers, etc. Those devices are that integrate with Tacera are detailed in separate chapters. 8 Test the installation and configuration. 17

Installation Steps Tacera 9 Run the Commissioning Report. See the IPC Tacera User’s Guide for details. 10 Train the users on the system.18 Chapter 2: Overview

CABLE 3REQUIREMENTS With Tacera, Austco Communications aims to radically simplify the installation of our systems. By using one type of cable, either a Category 5 or 6, with RJ45 connectors, cable can be bought in bulk and is much faster to install. With all in-room equipment powered over the IPnet cable, separate power feeds are unnecessary. Some equipment such as the IPnet Router, Annunciators, and the IP Connect Server still require power and Austco Communications sells a purpose-built power supply with battery backup capabilities to ensure that Tacera runs un-interrupted in case of power failures. • Power cable is heavy duty figure ‘8’. The current carrying capacity should be such that there is no more than 1 Volt voltage drop between power supply and the end of the line. • Category 5 or 6 cable, shielded or UTP used for Ethernet connections and IPnet devices. A separate cable colour can be used to differentiate where Ethernet is used and where only the IPnet bus is needed. Note Overall screen is recommended for the important communication links. A screen has to be grounded at one end only to be effective.Austco 19

Absolute Minimum: Cabling without Switches TaceraAbsolute Minimum: Cablingwithout SwitchesTacera supports both structured cabling and distributed cabling, with orwithout switches. Cabling without switches is considered to be theabsolute minimum.Cabling of devices into the room may be daisy chained as all in-roomdevices are powered by the IPnet Router. Figure 3-1 Absolute Minimum: Tacera Cabling20 Chapter 3: Cable Requirements

Installation Guide Tacera Cabling Tacera Cabling Austco recommends cabling over an ethernet switch. This minimises the risk of daisy-chaining the routers and also adds a new level of security to your nurse call network and increases transmission speeds. You might consider using 24VDC ethernet switch or AC UPS to ensure un- interrupted operation in the event of AC power fail. Also run separate power cables to individual routers, when using an ethernet switch on the network. Figure 3-2 Tacera system cablingAustco 21

Distributed Cabling Tacera Distributed Cabling Distributed cabling is useful when you need to cover large floor spaces. Advantages • Faulty board isolation. • Reduced latency due to star topology. • Best power efficiency, minimum power loss on cable. • High Rooms/Controller ratio (max =8). Disadvantages • Max distance between switches and controllers reduced. • Higher cabling costs. Figure 3-3 Distributed cabling with a switch topology22 Chapter 3: Cable Requirements

Installation Guide Rack Mounted Cabling Rack Mounted Cabling When installing equipment in rack mounted scenarios, routers can be installed in a rack and cabled back to the patient rooms. Advantages • All boards installed in rack/cabinet - easier to monitor and replace. • Higher Rooms/Controller ratio (max =8). • Reduced cabling costs (no need to cable 24V to rooms). Disadvantages • Additional hardware required - rack/cabinet. • Max distance between controllers and rooms reduced. • Reduced power efficiency. • Possible reduction of IPnet Devices due to power voltage drop on long cable runs. Figure 3-4 Rack mounted cabling topologyAustco 23

Structured Cabling Tacera Structured Cabling Although far more expensive in cabling costs, many facilities insist on structured cabling as this affords them the possibility of replacing a nurse call supplier without need to re-cable the facility. Adding an Ethernet switch ensures isolation of faulty routers. Advantages • Higher distance covered between rack and each room (up to 200m). • All boards installed in rack/cabinet - easier to monitor/replace. Disadvantages • Additional hardware required - rack/cabinet, Ethernet switches. • Lowest rooms/controller ratio = 2. • Higher cabling cost. • Reduced power efficiency. Figure 3-5 Structured cabling with switch topology24 Chapter 3: Cable Requirements

Installation Guide Structured Cabling with T Junction Structured Cabling with T Junction Although far more expensive in cabling costs, many facilities insist on structured cabling, as this affords them the possibility of replacing a nurse call supplier without requiring to re-cable the facility. Using IP-TJs to link IPnet Routers and IPnet devices reduces the number of IPnet Routers required. Advantages • Higher distance covered between rack and each room (up to 200m). • All boards installed in rack/cabinet - easier to monitor/replace. Disadvantages • Additional hardware required - rack/cabinet, Ethernet switches. • Lowest rooms/controller ratio = 4. • Higher cabling cost. • Reduced power efficiency. Figure 3-6 Structured cabling with T junction topologyAustco 25

Migrating 2G to 3G Tacera Migrating 2G to 3G Tacera is backward compatible with most previous Austco equipment. In our second generation systems, Ethernet nurse stations would be the hub of the system, with controllers relaying the room information back to the nurse stations. An IP Connect Server offering reporting capabilities, as well as a PABX for VoIP communications is often installed on 2G sites to enhance the system capabilities. 2G is Austco’s previous generation of nurse call products such as LightCom, MediCom and CallGuard. Some of the 2G equipment is used in a Tacera system (i.e. pendants, handsets, etc.) If an IP Connect Server (IP-ACS-110) is already installed with 2G equipment, the IP Connect Server will manage the call alarms from the 2G ward and will send notifications to devices (telephones, pagers, annunciators, etc). In a scenario where a new ward is installed with Tacera equipment (3G), the IP Connect Server will interface with 2G call data so that all alarms will be handled by the Tacera GUI. If there is no IP Connect Server on-site or if the nurse stations are not networked, replacing the nurse station for an Ethernet nurse station is the first step. It is also possible to integrate non-Ethernet nurse stations using a RS232 serial to Ethernet converter (MOXA is recommended). When the new ward with Tacera equipment is installed, the IP Connect Server used in the 3G ward is also used to manage alarms from the 2G ward. If the cabling on-site is already CAT5 with daisy chain of devices in the room, the ward can be easily upgraded to 3G. Here are the steps to follow for migrating from 2G to 3G: 1 Swap the CCA-ODL8 for an IPnet Router. 2 Replace the in room devices for IPnet devices (ODL, Callpoints, Relays). 3 Connect the IPnet Routers back to a switch. 4 Connect the nurse stations to the switch: • For 2G stations - ensure they are /ETH. • For Tacera nurse stations, install the Tacera GUI and connect it to the IP-ACS-110. 5 Connect the IP-ACS-110 to the switch. 6 Manage the configuration: a Create a site file using IP Connect Site Configuration. b Import the IPnet devices information from the IPnet Controller configuration. c Add a site map using SVG Map Editor. d Save and upload the .ccp file to the IP-ACS-110. 7 Test your installation and configuration.26 Chapter 3: Cable Requirements

Installation Guide Migrating 2G to 3G Figure 3-7 A typical 2G system with MC-4010 with serverAustco 27

Migrating 2G to 3G Tacera Figure 3-8 Example of a MediCom ward with a Tacera ward28 Chapter 3: Cable Requirements

Installation Guide Power Distribution Power Distribution Tip Most installation problems relate to power distribution. Tacera is a 24 volt In wire catalogues system and Austco Communications recommends installing the IP-PSA- or specifications, 24 which can be fitted with optional batteries ensuring you have power in select a wire which case of grid failure. has a “Resistance per metre” equal or If running many peripheral devices such as corridor displays less than the value (annunciators) and light relays, or if the system is also going to be used obtained. as the main public address system, you may require more than one power supply. All wires have some resistance, therefore it is impossible not to lose some voltage along the line. The acceptable voltage drop on a power supply line is 1V maximum. This is particularly relevant to annunciator displays, which take in a relatively large current when active. It is possible to calculate that a particular cable will be sufficient: • Be sure that you do not exceed the cable current and voltage ratings. • Divide 2.4V (10%) by the maximum current that you expect to draw through the wire in Amps. This is the resistance you can tolerate in the wiring. • Divide this resistance by the total length (in metres) of the wiring loop (distance from power supply to the end load and back). This is the maximum resistance of the wire you have to select, in Ohms per metre. 24V power distribution to IP Connect devices such as controllers and annunciators require cabling with the minimum of voltage drop. Use the Voltage Calculator, a software application by Austco to check that cable length and number of devices on each IPnet run does not exceed designed limits; see the Tacera Configuration Guide for details. Typical cable size would be 1.5mm2 (17AWG). In some extreme cases 2.0mm2 (15AWG) may be required. For powering peripherals such as annunciators, typical cable sizes would be 1.5mm2 (15AWG). In some cases 2.0mm2 (13AWG) would be required.Austco 29

Power Distribution Tacera30 Chapter 3: Cable Requirements

IPNET ROUTER 4 The IPnet Router is the device that manages in-room devices such as callpoints, pendants, over door lights, tone sounders, relays and other input devices. The IPnet Router functions as a room controller, routing calls generated from connected IPnet devices on a Ethernet Network. Table 4-1 Tacera IPnet Routers Product Code Description IP-CCT IPnet Router IP-HUB Rack mount IPnet router enclosure, 10 slots IP-CCT/H Rack mount IPnet router card and holder IP-CCT/BLANK Rack mount IPnet router enclosure blank plate IP-CCT/UL IPnet Router with metal enclosureAustco 31

IPnet Router(Wall Mount) Tacera IPnet Router(Wall Mount) The IPnet Router links all Tacera room and corridor devices to the nurse call LAN, and provides monitored and controlled power to IPnet room devices via the same cable. Figure 4-9 IP-CCT to room cabling Power is supplied by a battery-backed 18-28 V DC power supply, as the current consumption of 30 connected IPnet devices to an IPnet Router exceeds the power rating of standard POE switches. The IPnet Routers are connected on the nursecall LAN to the IP Connect Server, which is the alarm handler, messaging and notification device integration server for a Tacera Nurse Call System.32 Chapter 4: IPnet Router

Installation Guide IPnet Router(Wall Mount) The IPnet Router and all IPnet devices are constantly monitored for current and voltage, plus each connected and registered device is “pinged” multiple times a second. The IPnet Router has an internal data log of the past 40 events that can be viewed in real time from the web- browser as a service tool for network testing. Remote diagnostics by the web-browser is standard, and allows each device to be functionally tested remotely and its current status to be displayed in real time. Detected faults are reported immediately. The IP-CCT board is housed in a small enclosure. The board is bolted on a galvanised steel base. A white plastic cover clips on top of it; no free space is needed around it if the cables are routed between the base and the wall or ceiling on which it is fixed. Figure 4-10 IP-CCT board & enclosure 130190 82Austco 108 The IP-CCT has a surface mountable metal base, PCB with connectors, and clear and concise labels indelibly printed on the board. There is a slim line plastic cover to seal against moisture and dust (as per Australian Standards), and a powder-coated metal cover is available as an option to meet UL certification. A metal enclosure is also available for UL approval. The lid is attached to the chassis by four M3x6 screws, which are on the topside. Once removed, the boards and connectors are accessible. Four round (punch- out) holes are on the floor and bottom side of the chassis, two holes are 25mm, and two are 20mm, giving alternative methods of cable routing. For large hospital systems, a rack-mounted hub is available with the IP- CCT slotted vertically in a 3U unit. See “IP-HUB (Rack Mount)” on page 39 for more details. 33

IPnet Router(Wall Mount) Tacera Installation As shown in Figure 4-11, there is 20 mm free space between the wall and the chassis floor. This is to keep the cables out of sight. The chassis bolts on a flat surface with four M4 screws in a rectangular pattern 100 x 170 mm. Figure 4-11 Cross-section of IP-CCT 133 57 20 20 To install the IP-CCT: 1 Terminate the cables to be connected to the controller board. 2 Ensure you have access to the board and connect the power lead to the green 2 way screw terminal connector. The power LED comes on. Figure 4-12 The IP-CCT board change Power IPnet Connectors Ethernet Connectors Connector Backup Chapter 4: IPnet Router Battery J1 Connector34

Installation Guide IPnet Router(Wall Mount) 3 Connect the Ethernet cable to one of the two Ethernet connectors. If connecting other IPnet Routers in a daisy chain, the Ethernet cable to the next one is plugged into the second Ethernet Connector. 4 Remove the 2 end-of-line links in the IPnet sockets. These must be refitted to the last device connected on the IPnet cables. Connect the first IPnet cable to one of the IPnet connectors. If devices are already connected to the cable, a series of beeps will be heard as they are auto-detected by the IP-CCT. 5 Connect the second IPnet cable to the second IPnet connector. Caution Remember to distribute your device load equally between the two IPnet connectors. Using the Voltage Calculator will ensure you do not exceed the number of devices the IPnet Router can power. See the Tacera Configuration Guide for details. 6 Verify that the Status LEDs are properly lit and active (Figure 4-13). 7 Replace the IP-CCT’s lid and affix the screws as needed. 8 Use the IPnet Controller webpage to configure the IP-CCT. See the Tacera Configuration Guide for details.Austco 35

IPnet Router(Wall Mount) Tacera Status The IP-CCT allows multiple connections and LEDs with solid or flashing lights indicate the status of some of these connections. These are detailed below. Figure 4-13 IP-CCT Status LEDs Ethernet Connections (A) IPnet Data (B) Power CN1 (C) Power CN2 (D) Main Power (E) Table 4-2 LED Status Indication LED Indication A Yellow (SRV) - Solid light means the server is connected. Green (ACT) - Flashing lights means there is Ethernet activity. B Red (ERR) - Solid light means there is an error. Green (SYS) - Flashing light means the system is normal. Yellow (ACT) - Flashing means an alarm has been triggered/cancelled. C Green (SPWR1) - Solid shows that 24+V power is on to Can bus 2 D Green (SPWR2) - Solid shows that 24+V power is on to Can bus 1 E Green (R40) - Solid shows that 3.3+V power is applied to the board. Note Upon applying power, most LEDs will flash on and off. This is normal and indicates a reboot of the board power. Wait until the lights have return to their normal states to begin diagnostics.36 Chapter 4: IPnet Router

Installation Guide IPnet Router(Wall Mount) Ethernet Ethernet inputs / outputs are via 2 Ethernet 8-way modular connectors compatible with any 10/100 Mbps TCP-IP Ethernet network. These 2 Ethernet ports allow multiple IPnet Routers to be connected in series, however, this is not recommended. Instead, directly connect each IP-CCT to standard or POE Ethernet switches. IPnet Two RJ45 connectors are available to connect the IPnet Router to IPnet devices. Up to 32 devices can be connected to the IP-CCT using the IPnet data ports. Device loads should be split equally between the two connectors. Since power over the IPnet cable is supplied to all connected IPnet devices, cable lengths will be determined by the number of devices connected on the run. Caution Use the IPnet Router Voltage Calculator to determine the maximum number of devices that can to be connected to a IP-CCT. This ensures that IPnet devices run on sufficient power. See the Tacera Configuration Guide for details. IPnet Devices IPnet devices are connected to the IPnet Router using standard CAT 5 or 6 cable. In and out connectors on IPnet devices allow you to connect multiple devices together in a daisy-chain fashion. When each callpoint or device is connected on the IPnet network, the IP-CCT identifies their individual device (serial number) address, assigns a DHCP-like IPnet address and uploads all operating characteristics for the device. All details of the are populated on a web-browser, allowing an installer to simply group all devices for that room from a drop-down list and save the changes, which are then uploaded to the server. As devices are connected, a short series of beeps can be heard confirming that the controller has recognized the device. As devices are powered by the IPnet cable, the back light behind the callpoint main button is also lit, providing reassurance that the callpoint is active. On the IPnet Controller IPnet device page, all devices recognized by the controller are listed. Although this plug-and-play functionality helps the controller “detect” devices, further configuration must be assigned to the equipment in order for devices to work properly. See the Tacera Configuration Guide for details.Austco 37

IPnet Router(Wall Mount) Tacera The connectors at both ends of the Figure 4-14 RJ45 Modular cable are modular connectors used commonly in computer and 1. CANH HS (H Speed) telecommunication equipment. 2. CANL HS (H Speed) They are 8-way/8 contacts (RJ45) 3. CANH LS (L Speed) and you must use 8P/8C crimp 4. Bus power +24V modular plugs and Ethernet over 5. Bus power +24V twisted pair Category 5 or 6 cable. 6. CANH LS (L Speed) A hand crimp tool is necessary to 7. Bus power GRD ensure fast and accurate 8. Bus power GRD terminations. Power The IP-CCT operates on a voltage between 20 and 32 V, with current consumption of 105 mA at nominal operating voltage of 24 V without any IPnet devices. The IP-CCT supplies a maximum current of 1.5A to the IPnet bus. Automatic current limiting protects the IP-CCT against fault conditions on the cables going out to the callpoints and to the over door lights: • Fused +24 V is distributed to each callpoint on pins 4 & 5 of the IPnet cable. The IP-CCT’s electronics are protected against power surges, near- lightning strikes, cable shorts and power reversals. Configuration Some site configuration such as call types, over door light colour, blinking schemes and audio notification tones, can be specified for all controllers on-site or for individual controllers. The operation of each room’s over door light can be individually programmed or operate from a global template. The over door light colours and flashing rates for each callpoint priority are selectable via the web-browser application. This includes multiple colour segments for selectable call priorities. Devices are specific to each controller and as such must be configured individually. Please refer to the Tacera Configuration Guide for details on the configuration of the IPnet Router. The IP-CCT firmware and callpoint configuration files can be upgraded in real time without shutting down the system. This allows changes to be made on a working system without interruption to the operation of the system. When IP-CCT is powered up with J1 opened, it resets the board configuration back to factory default. All configuration data is wiped out with a default IP address 10.1.1.1/ 255.255.255.0 (the net mask is important to be included). To connect to it after the reset, you must set the PC to 10.1.1.x. Jump back J1 or else every time the board loses power it will reset itself to default.38 Chapter 4: IPnet Router

Installation Guide IP-HUB (Rack Mount). IP-HUB (Rack Mount) The IP-HUB is comprised of: The Hub chassis The Controller boards (IP-CCT-H) Figure 4-15 The IP-HUB Austco The IP-HUB allows up to 10 IP-CCT-H boards to be slotted into it, each exposing the 4 ports (2 Ethernet, 2 IPnet) and the power connector. This means that one rack can support up to 3000 devices. These are subject to voltage drops and cable run lengths. Multiple racks can be used if needed. An IP Connect sever can easily support 4 IP-HUBs. When ordering the IP-HUB, indicate the number of IP-CCT-H boards required. Installation The IP-Hub is designed to fit into a 19\" rack and occupies 3U space. Hub depth is 160mm. 1 When new boards are needed, unscrew one of the blank panels, and insert the new IP-CCT-H board. 2 Reinsert the screws provided with the blank panel. 3 Connect the IP-CCT-H controller as usual. Configuration The configuration of the IP-CCT-H controller is exactly the same as the IP-CCT. See “Configuration” on page 38. 39

IP-HUB (Rack Mount) Tacera40 Chapter 4: IPnet Router

IPNET DEVICES 5 Austco’s new generation of IPnet devices comprise a complete nurse call system using IP technology and plug- and-play features making installation, configuration, and commissioning of an Austco system now easier than ever.Austco 2

IPnet Basics Tacera IPnet Basics IPnet devices are connected to the IP-CCT via the two RJ45 connectors provided. There is no specific in and out connector. The system interfaces to the IP-CCT via a CAT5/6 UTP cable with 8-way modular connectors. Two IPnet ports allow both power and IPnet data to pass through the device on one IPnet run. Up to 32 IPnet devices can be connected per IP-CCT although to allow for hot swap servicing Austco recommends a maximum of 30, subject to power loading and a maximum cable length of 300m. Devices should be distributed evenly between the two IPnet ports to balance the power load. Callpoints are auto-detected (plug-and-play) with their own unique device address – when connected to the IPnet, an IPnet address is automatically assigned. Access via a web-browser allows all callpoints to be configured and assigned to areas for over door light operation and annunciator display of alarms. Power The IPnet devices do not require a separate power feed. Here is how each of the IPnet devices is powered: • The IPnet devices operate in the range 12-28 V DC. • The callpoints and tone sounders are powered over the IPnet cable. Typical power consumption is 20 mA at 24 V when a call is active and 5 mA when on standby. • The Over Door Lights are powered over the IPnet cable. Each one takes 25mA when the LED of the corresponding alarm is on. The LED’s are protected against a cable reversal.Typical power consumption is 15 mA at 24 V per colour when lit. The unit is powered via the IPnet cable – no direct or separate power feed is required. • Relays and inputs are powered over the IPnet cable. Typical power consumption is 15 mA at 24 V DC at nominal. • The IP- TJ is powered over the IPnet cable and does not require a separate power feed.Typical power consumption is 24 V. IP-ODL-4RGB has the option for additional power to be injected through the CN3 port (See Figure 3-23 for more details) to increase input voltage. Additional power must be provided from the same power supply that powers the IP-CCT supporting the Over Door Light. The IPnet device electronics are protected against power surges, near lightning strikes, cable shorts and power reversals. The active call indication is available as an output for connection to an external over bed indicator light or elapsed timer input. Over bed lamp connection terminals with +12 V power are provided although voltage drop to lamps must be factored in the overall powering of the cable run.3 Chapter 5: IPnet Devices

Installation Guide IPnet BasicsAustco Safety Earth If there is a requirement for all exposed metal parts to be connected to a safety earth, then it will be necessary to earth the metal trim for the entertainment handset DIN connector. The rear of the connector has a solder tab onto which an earth lead can be soldered. Configuration Most of the IPnet devices are pre-configured with their type at factory. As they are connected on the line to the IP-CCT, the devices are auto- detected, assigned an IPnet address, and callpoint features such as pendant sockets are pre-defined for easier configuration. The operating parameters of each over door light, including priority, function, and location, can be upgraded in real time without shutting down the system. This allows changes to be made on a working system without interruption to the operating of the system. Here are some of the IPnet device properties that can be customized using the IP-CCT web-based configuration tool: • assign the callpoints to a zone (room) and change the default call type for fixed-button callpoints, assign pendant removal alarms, define call guarding and upgrades • assign call types for generic callpoints, which are not pre-configured at the factory • Configure the Cancel call type as a source (S) in cancel groups of other call types. With cancel groups, you can cancel more than one configured call types at one button press. • Assign the over door light to a zone. For each call priority, the colour of each segment, the number of segments and flashing rates are set in the IP-CCT as either a specific standard for that IP-CCT or as a global standard for the site. • Assign the tones sounders to a zone and define which audio scheme they follow from the Tone section. A regional scheme can be selected and modified as needed. • Over door lights and tone sounders can be configured to form a navigation pathway for staff to quickly direct hem to the source of the call. This feature is called Follow-Me Lighting for the over door lights and Distributed ZTS for the tone sounders. • Create Cancel link between specific callpoints, in which pressing the CANCEL button on the source callpoint cancels the call of the destination callpoint. For example, cancel link is formed with the Patient Call callpoint as the source and Pull Cord callpoint as the destination. When call is triggered from Pull Cord callpoint (destination), the red CANCEL button on the Patient Call callpoint (source) will illuminate, pressing the Patient Call CANCEL button will cancel the call from the linked Pull Cord callpoint. • For the input devices (IP-IN8 and IP-OPT8), define the type and priority level to be independently programmed for each call input (bed, emergency, fire, security, etc). For more details on configuration, see the Tacera Configuration Guide. 4

Callpoints TaceraProduct Code Callpoints IP-CPG IP-CPG/P Table 5-1 Tacera Callpoint Series Types IP-CPG-EHO Generic Callpoints IP-CPG/WR Description IP-CPG/RF IP Callpoint, General Fixed-button Callpoints IP-CPS-PC/HG IP Callpoint, General with 6.5mm Socket IP-CPS-PC/HR IP Callpoint, General with Entertainment Handset Outlet IP-CPS-PCC/HG IP Callpoint, General, Water Resistant IP-CPS-PCC/HR IP Callpoint, General with Radio Receiver IP-CPS-4B IP Callpoint, Pull Cord with Green Handle IP-CPS-BM/P IP Callpoint, Pull Cord with Red Handle IP Callpoint, Ceiling Pull Cord with Green Handle IP Callpoint, Ceiling Pull Cord with Red Handle IP Callpoint, 4 Button IP Callpoint, Bed Mat with Pendant Socket The callpoints are designed for general use with the IP-CCT, in nurse call applications, which are widely employed in hospitals, retirement homes, hostels and other health care facilities. All these callpoints have a common construction, cleaning, installation procedures, buzzer and backlighting setup, call options and configuration. The generic (replaceable button) callpoints and fixed button callpoints have the same call activation and cancellation procedures, whereas these procedures differ for the other callpoint types. Construction The Main CALL and small CANCEL buttons are manufactured from silicone rubber with an anti-bacterial additive. The mounting plate is manufactured from a white polycarbonate / ABS blend of impact-resistant plastic with a snap-on surround to conceal the fixings (the surround is supplied separately). Each callpoint includes a unique barcode for inventory control and tracking. The Main button contacts are gold plated with a mechanical snap action for long life at low current levels. There are four separate contact elements equidistant from the centre of the button to ensure reliability. The operating parameters of each callpoint, including priority, function and location, can be upgraded in real time without shutting down the system. This allows changes to be made on a working system without interruption to the operation of the system. All callpoints fit into a standard single- or multi-gang Australian and North American wall box. They use a standard Clipsal™ 2000 series snap-on surround that must be ordered separately. The /BS option fits into standard British size wall boxes and comes without surrounds in a single unit with plastic plugs used to cover exposed screws.5 Chapter 5: IPnet Devices

Installation Guide Callpoints Installation Figure 5-1 is a sketch depicting the common construction of all CPS (Callpoint Silicon) callpoints and IP-ZTS (Tone Sounders). Two sizes of grid plates are available, to fit different wall boxes: • “Australian Plate” on page 7 • “British Plate” on page 8 Callpoints accept the same silicon push-button pads. There is a choice of colours and markings, which is specified within the order code. The callpoint is supplied on a vertical plate by default, horizontal if the option / H is added to the code. The silicon pads differ, being printed across the small axis of the buttons for the horizontal version. Figure 5-1 Components of a CPS callpoint Silicone Pad Board Assembly Wall Box Grid Plate Call Button 84Cancel Button The electronics boards at the back are the same for all callpoints, they always carry the connectors, a small buzzer, a white LED behind the large call button to back light it in the dark, and a reassurance LED behind the Cancel button. A pendant connector is optional on most models. Water-proofing is required for wet situations. See “Waterproof” on page 11Austco 6

Callpoints Tacera Australian Plate The CPS callpoints are shipped on this type of plate by default (if the British size is not specified). It fits standard Australian and North American wall boxes, and is the one shown on the two previous figures. It is compatible with the Clipsal 2000 series of electrical switches and accessories. Two mounting screws M 3.5 x 0.8 x 32 mm (~ to 6-32 UNC) are supplied with each callpoint. The grid plate is 111 x 68 mm, with a standard mounting pattern (84 mm centres). The flush surround clips on top after decorating has been completed. It is 116 x 76 mm. Depth behind the wall surface (inside the wall box) is 22 mm; however at least 35 mm is required for cable termination (45 if cables have molded strain relief boots). The surface of the callpoint is 12 mm in front of the wall. All CPS type callpoints are designed to fit into Clipsal one gang plastic wall box 157/1P. The two and three gang boxes are 2157/2 and 2157/3. Figure 5-2 CPS - Australian plate and surround The catalogue codes for the surrounds are: Table 5-2 Catalogue code Vertical Horizontal Type 2000-WE 2000-WE 2000/2-WE 2000H2-WE Single gang, white 2000/3-WE 2000H3-WE Two gang, white Three gang, white Note When horizontal, the large call button is always on the right side, to have the pendant below the Cancel button at left. The 2 and 3 gang surrounds come with a mounting clip to control the spacing between the callpoints.7 Chapter 5: IPnet Devices

Installation Guide Callpoints British Plate The British plate is ordered with the option /BS. It is 85 x 85, with mounting holes 60.33 mm apart. Two screws M 3.5, 25 mm long are packed with the callpoint. Depth behind the plate is 22 mm; however at least 35 mm is required for cable termination (45 if cables have molded strain relief boots). The surface of the callpoint is 12 mm in front of the wall. Figure 5-3 CPS - British plate Installing Callpoints Callpoints can be wired to the controller per room or have several rooms linking back to the IP-CCT. The order in which equipment is connected in not important. 1 Terminate the cable coming out of the wall box. 2 Plug the RJ45 connector into one of the callpoint’s IPnet connectors. As it is auto-detected, an audible beeping can be heard. This means the callpoint is Active. The backlight LED should be visible. 3 Fix the callpoint on the wall box and clip the flush surround on top. Caution Callpoints need additional configuration before they can be tested. Once the configuration is complete, connected callpoints may be tested.Austco 8

Callpoints Tacera Connections The IP-CPS callpoints have two 8-way modular connectors, so that the callpoints can be daisy-chained together and with other devices on one IPnet cable run. The cable is terminated with modular 8-way plug RJ45. When crimping the connector, ensure that the same colour wire is in the same pin position at both ends of the cable. Table 5-3 8 Way Connector Pins Connector Pin Function 1 High speed bus CANH HS 2 High speed bus CANH HS 3 Low speed bus CANL LS 4 SBUS - PWR +24 5 SBUS - PWR +24 6 Low speed bus CANL LS 7 SBUS - GND 8 SBUS - GND Take note of the following: • Maximum recommended length between the room controller and the furthest callpoint is 300 m. • Ensure cabling is run clear of all other mains and power cables, electronic equipment and any device which may cause noise or interference, triggering false alarms. Call Activation and Cancellation Calls are activated by pressing the button on the callpoint (labelled with its function) or from the optional plug-in Call Pendant. The Call Pendant provides two calls- pendant button press and pendant unplugged, which are configurable, and the input can be set as a common call with the push button call or as a separate call. Calls can be cancelled by pressing the red illuminated CANCEL button on a callpoint. The above procedure applies only to IP-CPS and IP-CPG callpoints.9 Chapter 5: IPnet Devices