2018 BGCA Directory

1657 East Stone Drive, Suite B#194 Kingsport, TN 37660 (423) 246-2496 FAX: (423) 246-9612 Brian Duncan, Manager [email protected] ***** 3501 Dayton Blvd Chatanooga, TN 37415 (423) 875-5522 FAX: (423) 875-5535 David Whitaker , Manager [email protected] ***** 2796 C N. Highland Road Jackson, TN 38305 (731) 668-4639 FAX: (731) 664-6960 BJ Richardson, Manager [email protected] INSURANCE COMPANY 303 Hurstbourne Pkwy, Suite 150 Louisville, KY 40222 (502) 429-7000 FAX: (502) 429-7388UNDERWRITERS SAFETY & CLAIMS PO Box 23790 1700 East Point Pkway Louisville, KY 40223 (502) 244-1343 FAX: (502) 244-1411

UNIVERSITY OF KENTUCKY RISK MANAGEMENT Peterson Service Building, Room 306 Lexington, KY 40506-0005 (859) 257-3708 FAX: (859) 257-1050 Todd Adkins, Director John Miller, Assistant Director Linda Rookard, Administrative Associate ***** UK Workers’ Care (800) 440-6285 USAA 9800 Fredericksburg Rd. San Antonio, TX 78288 (800) 531-8222 Tom Morton VERICLAIM, INC. 3070 Lakecrest Circle, Suite 400 #123 Lexington, KY 40513 (859) 489-0832 FAX: (859) 406-1156 ***** 9300 Shelbyville Road, Suite 604 Louisville, KY 40222 (502) 454-7078 FAX: (502) 454-7079 Troy Dowdy, ManagerCharles Raque – Douglas Shively – Matt Stocke Brian Ferguson - Mike Petty *****

1789 North Main Street, Suite 4 London, KY 40741 (606) 401-2940 FAX: (606) 878-6607 Ted Hedrick ***** 4145 North Mayo Trail, #125 Pikeville, KY 41501 (606) 205-7119 FAX: (606) 766-0788 Dan Thornbury Teddy Compton ***** 3520 New Hartford Road, Suite 108 Owensboro, KY 42303 (270) 297-9901 FAX: (270) 574-6620 Brian Ward ***** 3240 Lone Oak Rd. #173 Paducah, KY 42003 (270) 205-6900 (270) 477-2778 Brad RobinsonWELLS FARGO INSURANCE SERVICES USA, INC. 220 Lexington Green Circle, Suite 410 Lexington, KY 40503 (859) 273-6600 FAX: (859) 273-5998

WESTFIELD INSURANCE 6060 Dutchmans Lane, Suite 400 Louisville, KY 40205 (502) 451-4198 (800) 757-9245 FAX: (877) 423-6881 Debbie Cason, Unit Leader Keith Gearlds - Joe Machor – Jeremy Minton Jenny Quarcini - Josh Rainey ***** 1700 Patrick Way, Suite A Bowling Green, KY 42104 (270) 781-5583 (800) 633-9051 FAX: (270) 782-0370 Todd Boose, Unit LeaderHaley Bush – Leon Daunhauer – Brian McDaniel ZURICH NORTH AMERICA 1299 Zurich Way Schaumburg, IL 60196-1056 (800) 987-3373 (877) 962-2567 Claims Mail: PO Box 968017 Schaumburg, IL 60196

ATLAS CONTRACTING Members ROOFING—WINDOWS/DOORS—SIDING Alphabetically REPLACING YOUR OLD ROOF CAN SAVE YOU MONEY IN THE FUTURE BY PREVENTING MOLD AND WATER DAMAGE. Why Choose Atlas… ▪ Best Dollar Value▪ Professional Storm Damage Information & Claim Filing ▪ Inspections & Estimates ▪ Licensed & Insured ▪ Remodels & New ConstructionMAKE YOUR HOME LOOK NEW! REPLACE YOUR ROOF TODAY! 859.402.5211 | ATLASROOFINGKY.COM LOCALLY OWNED AND OPERATED FINANCING AVAILABLE | MAJOR CREDIT CARDS ACCEPTED WORKS WITH ALL MAJOR INSURANCE COMPANIES

Members BRIDGET L. DUNAWAY, CPCU Alphabetically SCOTT M. WEBSTER MASON H. PROFFITT · INSURANCE AND CORPORATE DEFENSE · AUTOMOBILE AND TRUCKING LIABILITY · INSURANCE LAW AND INSURANCE COVERAGE · CIVIL RIGHTS AND GOVERNMENTAL LIABILITY · FRAUD AND SUSPICIOUS CLAIMS/EUO’S · PREMISES LIABILITY COVERING SOUTHERN, SOUTHEASTERN, AND CENTRAL KENTUCKY 606-864-4145 WWW.TOOMSDUNAWAY.COM THIS IS AN ADVERTISEMENT

Members ListKevin Ahlgrim Matrix Investigation Group 859-351-4685Helen Tom Allen Safelite Glass 859-509-2157Nancy Karen Angst Jack Ward Fire Consultants 513-827-8980Erica Kim Avery Custard Insurance Adjusters 859-327-0975Justin Tina Bailey Independent 859-619-1423Lisa Michael Barnes Grange Insurance 859-576-8225Brent Danny Barrett CRDN - NuYale 859-630-2401Kena Gina Bell Grange Insurance 859-278-5481Julie Susan Bell Underwriters 502-489-6197Jim Helena Blevins Texas Roadhouse 502-515-7296Larry Garlis Bowling Grange Insurance 859-278-5481Derek James Bradshaw Enterprise Rent-a-Car 859-271-9697Mike Brandee Branham Robert Denise Broomall FRSTeam by Milto Cleaners 513-462-7449Peter Karen Broughton Erie Insurance 859-219-4900Russell Bob Bryan Electronic Restoration Services 502-876-9006John Shelby Bullard Collins & Co 502-863-4177Alex Bridget Buscher Matrix Investigation Group 859-582-3667Kevin Carpenter Crawford & Co 859-421-5343 Carter Servpro Lexington 859-537-5377 Caudill Dan Partin Law Office 859-576-9554 Collier ServiceMaster 859-309-9964 Confides Servpro Lexington 859-552-7505 Cossette Rainbow Restoration 859-272-0066 Couvillion Enterprise Rent-a-Car 812-449-8340 Crawley Truth Consulting 859-940-3466 Crecelius Kentucky Farm Bureau 859-254-8074 Curless Argus Engineering 859-971-2800 Dahlem BHN 502-648-1034 Desmarais Erie Insurance 270-570-4642 Dickson Furniture Medic 859-272-4000 Dotson Dotson & Associates 859-333-5422 Dotson Dotson & Associates 859-200-2610 Doty Pyro-Technical Investigations 513-673-5384 Dunaway Tooms, Dunaway & Webster 606-864-4145 Dunn Rimkus Consulting Group Inc 859-396-4629

Susan Enerlich Kentucky Farm Bureau 859-254-8074Mike Apryl Fields Erie Insurance 606-303-4094Roland Greg Fowler Pro4mance 859-533-2671Angie Melissa Fowler Pro4mance 859-940-4671Ronald John Funfsinn Walters Meadows Richardson PLLC 859-219-9090Christi Monika Gabbard Collins & Company Tyler James Green InfoQuest 586-215-8662Hugh Kathy Green Green Chesnut & Hughes 859-475-1471Hank Lisa Hall VanMeter Insurance Group 859-977-5374Kerry Meredith Hillenmeyer Cincinnati Insurance 859-523-2377Heather Ashley Hole McMann, Sutton 859-873-3265Margie Patricia Hull Smith, Rolfes & Skavdahl 859-549-1200Daniel Mike Inman Green Chesnut & Hughes 859-475-1471Chris Zachary Johnson Jacobs Ladder 859-753-4124Christa Linda Johnson Rimkus Consulting Group Inc. 615-883-4115Brooke Terry Jones Sturgill, Turner, Barker & Moloney 859-255-8581Mike Carrie Jones Tooms, Dunaway & Webster 606-864-4145Scott Michael Koch Content Restrology 502-909-4416Scott Teresa Koontz Tower Hill/Bluegrass Ins 859-338-3236Lisa Kordes Neuro Restorative 502-200-4027 Kovaleski Servpro MRGL 859-623-0000 Lowry Smith Manus 859-273-6245 Lucas Johnson Pohlman 859-319-6153 Mack Reinhardt & Associates 859-277-7100 Maloney Content Restrology 502-523-8946 Mason CRDN/NuYale 859-983-5041 Mattioni Green Chesnut & Hughes 859-475-1471 Maynard Paul Davis Restoration 859-885-7653 McCarty Alliance Coal 859-277-0047 McNeil Grange Insurance 859-455-6483 McVey McVey & Associates 859-227-5906 Mefford A-One Fabric Restoration 513-616-4468 Miller Housing Headquarters 937-901-0566 Miller Sturgill, Turner, Barker & Moloney 859-255-8581 Mills Liberty Mutual Insurance 859-219-3824 Moore NEFCO 419-509-8519 Moreland State Auto 502-682-1271 Morrison Kentucky Farm Bureau 859-254-8074

Caroline Morton ServiceMaster 859-490-0996Gina Mulvany Servpro Lexington 859-300-4846Laura Murphy Furniture Medic 859-272-4000Dale Nicholson American Structurepoint 859-221-7402Dave Noble Walters Meadows Richardson PLLC 859-219-9090Charles Norton CTA, Inc. 859-229-3273Denise Norton CTA, Inc. 859-948-7488William Noyes Noyes Engineering 859-553-6385Randy O’Hara Servpro Boone County 859-746-3400Mark Pflueger Kentucky Farm Bureau 859-254-8074Patricia Polley Kentucky National Insurance 859-367-5217Lisa Quisenberry Crawford & Co 859-537-5960Stephanie Rainey Fire Dynamics Analysts 859-248-2589Jeff Rase New Life DKI 859-263-2625Craig Reinhardt Reinhardt & Associates 859-277-7100Leslie Reno Grange Insurance 859-278-5481John Rich ServiceMaster 859-309-9964Melissa Richardson Walters Meadows Richardson PLLC 859-219-9090Stephanie Robertson Slate Creek Contracting 956-585-6011Jim Roller Hisle & Company 859-259-3403David Rose PDA 859-523-5344Mike Rossi Grange Insurance 859-278-5481Bob Salyers Donan 800-482-5611Ryan Scott Auto Owners 859-278-6181Laura Scott Auto Owners 859-278-6181Shannon Seebert Results Physiotherapy 502-939-2949Jon Sexton Atlas Contracting 859-948-8993Gary Shaeffer Grange Insurance 859-278-5481David Smith Smith Adjusting Inc 606-928-0399James Stephens Firetech 502-868-6880Jacqueline Terrell Kentucky Farm Bureau 859-254-8074Mike Thompson EFI Global 859-885-1518Julia Tilford ECM 502-423-3839Shelley Tillett Johnson Pohlman 859-236-5922Harrison Tisdal Crawford & Co 615-961-2661Patricia Trombetta Bonezzi Switzer Polito & Hupp 859-547-1200Meghan Tyson Walters Meadows Richardson PLLC 859-219-9090Robert Vaccari Johnson Cambra & Sherwood 513-530-0080

Eric VanSchoyck Atlas Contracting 859-948-8993Travis Chad Voglesong Grange Insurance 859-278-5481Adam Chris Wadlington Walters Meadows Richardson PLLC 859-219-9090Megan Ann Weintraut Crawford & Co 859-202-0044Joshua Landon Welch RMSC 859-619-4319Louis James Werley Walters Meadows Richardson PLLC 859-219-9090ElizabethLangdon Westmeyer Retired 859-421-4657 Whelan Ladder Now 502-777-1898 White Enterprise Rent-a-Car 270-779-3227 Will Assurant 800-652-1262 Wince Seibels 859-319-0507 Woodward Dean Dorton 859-255-2341 Worley Sturgill, Turner, Barker & Moloney 859-255-8581

BGCA Member PhotosAllen, Helen Angst, Tom Avery, NancyBailey, Karen Barnes, Erica Barrett, KimBell, Justin Bowling, Michael Broughton, GinaBryan, Julie Bullard, Susan Buscher, Jim

BGCA Member Photos, continuedCarpenter, Helena Confides, James Couvillion, BrandeeCrawley, Robert Crecelius, Denise Curless, PeterDahlem, Karen Desmarais, Russell Dickson, BobDotson, John Dotson, Shelby Doty, Alex

BGCA Member Photos, continuedDunaway, Bridget Fowler, Apryl Fowler, RolandFunfsinn, Greg Gabbard, Angie Green, MelissaGreen, Ronald Hall, John Hillenmeyer, ChristiHole, Monika Johnson, Kathy Jones, Lisa

BGCA Member Photos, continuedKovaleski, Ashley Lucas, Patricia Mack, DanielMaloney, Mike Mason, Chris Mattioni, ZackMcCarty, Linda McVey, Terry Mefford, MikeMiller, Carrie Miller, Scott Moore, Scott

BGCA Member Photos, continuedMoreland, Teresa Mulvany, Gina Murphy, LauraNicholson, Dale Noble, Dave Norton, CharlesNorton, Denise Noyes, William Pflueger, MarkPolley, Patricia Preston, Robert D. Quisenberry, Lisa

BGCA Member Photos, continuedRainey, Stephanie Rase, Jeff Reinhardt, CraigReno, Leslie Richardson, Melissa Rossi, MikeScott, Laura Scott, Ryan Seebert, ShannonSexton, Jon Shaeffer, Gary Smith, David

BGCA Member Photos, continuedStephens, James Terrell, Jacqueline Tilford, JulieTillett, Shelley Tisdal, Harrison Trombetta, PatriciaVaccari, Robert VanSchoyck, Eric Vogelsong, TraviaWeintraut, Adam Westmeyer, Ann White, Landon

BGCA Member Photos, continuedWill, Louis Worley, LangdonThis section does not include photos of all members- see membership list for complete roster.

Kentucky Office of Insurance A-E (502) 564-3630 (800) 595-6053Commissioner Nancy G. Adkins (502) 564-6026Deputy Commissioner Patrick O’Connor (502) 564-6026 DivisionsAgent Licensing (502) 564-6004 (502) 564-6034Consumer Protection (502) 564-6088 (502) 573-1026Health & Life (502) 564-6046 (502) 564-6082Kentucky Access (502) 564-3630 (502) 564-1461Property/Casualty (502) 564-6154 (502) 564-6154Financial Standards (502) 564-1936 (502) 564-6098Legal Fraud Administrative Services Information Technology Market Conduct Communications AttorneysOffice of Legal Services (502) 564-3630 General Counsel Michael R. Wilson Enforcement OfficersConsumer Protection (502) 564-6034 Director Josh Rayborn

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ANSWERS YOU NEED.WHEN YOU NEED THEM.855.822.1966 • www.structurepoint.com/investigativeINVESTIGATIVE SERVICES FORENSIC ENGINEERING WI FIRE INVESTIGATION EXPERT WITNESS AND MI DISPUTE RESOLUTION CATASTROPHE RESPONSE IA PA PROPERTY CONDITION ASSESSMENT MO BUILDING ENCLOSURE COMMISSIONING IL IN OH KY WV TN MS AL Headquartered in Indianapolis, we serve a 13-state region from five offices and have the capability to work nationwideCHICAGO, IL COLUMBUS, OH INDIANAPOLIS, IN LEXINGTON, KY NASHVILLE, TN EARLY SIGNS OF A HEART ATTACKPain in one form or another almost always accompanies a heart attack.Ranges from a mild ache to one of unbearable severity. When severe, pain isoften felt as constricting, like a vise on the chest. Pain also often includes theburning and bloated sensations that usually accompany indigestion. Painmay be continuous and then might subside - but don’t ignore it if it does. Itcould be in any one or a combination of locations shown below. 2

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Table of Weights and Measures12 inches....................................... =............................................ 1 foot3 feet.............................................. =............................................1 yard5 1/2 yards..................................... =............................................. 1 rod5,290 feet....................................... =............................................1 mile SURFACE144 square inches........................ =................................1 square foot9 square feet................................. =...............................1 square yard30 1/4 square yards...................... =.................................1 square rod VOLUME1,728 cubic inches........................ =.................................. 1 cubic foot27 cubic feet.................................. =................................. 1 cubic yard128 cubic feet................................ =........................................... 1 cord LIQUID2 pints............................................ =.......................................... 1 quart4 quarts......................................... =.........................................1 gallon231 cubic inches........................... =.........................................1 gallon7,485 gallons................................. =.................................. 1 cubic foot METRIC SYSTEM1 centimeter.................................. =..................................3937 inches1 decimeter................................... =...............................3.9370 inches1 meter........................................... =.................................39.37 inches1 dekameter.................................. =.................................393.7 inches1 kilometer.................................... =....................................62137 mile 5

Important Telephone Numbers & Addresses Kentucky Department of Insurance P.O. Box 517 Frankfort, KY 40602 (502) 564-3630 Property Loss Research Bureau 1501 Woodfield Road Suite 400 West Schaumburg, IL 60173-4978 (708) 330-8650 (708) 330-8602 Workers Compensation Board 127 Building US 127 South Frankfort, KY 40601 (502) 564-5550 6

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“Putting all the pieces together” F-J Hisle and Company Certified Public Accountants 277 East High Street Lexington, KY 40507 T: 859-259-3403 F: 859-252-1339 www.hisle-cpa.com James M. Roller CPA/ABV/CFF, CVA We solve “the puzzle” for you by:• Determining lost profits and earnings.• Determining the amount of cash, inventory, or other property lost as a result of burglary, employee theft or fire.• Determining if a financial motive exists in arson investigations.• Calculating and applying complex policy provisions to the loss. (i.e. co-insurance, reporting forms, etc.)• Reviewing financial statements for accuracy and compliance with generally accepted accounting principles (GAAP).• Tracing and documenting a “cash trail”.• Business valuations, searching for hidden assets and calculating damages pursuant to court orders. Our firm’s experts will become an integral part of your team”, assisting with the settlement of claims.

F-J

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859-475-1471 WWW.GCANDH.COM WITH OVER 100 YEARS OF LITIGATION EXPERIENCEProud Supporter of the BGCA and other Insurance Groups201 EAST MAIN STREET, SUITE 800, LEXINGTON, KY 40507 THIS IS AN ADVERTISEMENT 15

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Hospital Confinement TableThis table shows approximate periods of hospital confinementnecessary for various surgical procedures or injuries.Confinement periods vary from person to person dependingupon many factors and subject to various complications so thatthe periods shown should be used only as a general guide. SURGICAL PROCEDURE OR INJURY CONFINEMENT (DAYS) ANKLE Open reduction...................................................................... 3-6 Closed reduction................................................................... 3-6 FEMUR Open reduction................................................................... 14-18 Closed reduction.................................................................. 8-12 HERNIAS...............................................................................5-7 HUMERUS Open reduction.......................................................................5-7 Closed reduction................................................................... 3-5 LAMINECTOMY With fusion..........................................................................18-24 Without fusion....................................................................... 8-12 RADIUS, ULNA Open reduction.......................................................................5-7 Closed reduction....................................................................1-2 SHOULDER (BURSECTOMY)............................................. 6-9 SPRAINS & STRAINS OF BACK........................................ 6-8 SPRAINS & STRAINS OF OTHER JOINTS/MUSCLES......5-7 TIBIA Open reduction................................................................... 14-18 Closed reduction.................................................................. 8-12 19

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Submit your assignment: Call: (800) 675-8500 Email: [email protected] Online: www.nefco.net ORIGIN & CAUSE TEAM  W2 Experts  Over 20 years of experience  Court Qualified  Never failed the Daubert ChallengeK-O COMING 2018 Indicates NEFCO Investigator Location

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Mazanec, Raskin & RyderWe’re not just experienced lawyers…We know what it’s like to manage high-dollarclaims. We also know how critical it is to resolve cases quickly, fairly and withoutunnecessary expenses. With our firm’s 35-year history, we have added lawyers with backgrounds invarious business law disciplines. Today, with offices in Cleveland and Columbus, Ohioand in Lexington, Kentucky, we deliver legal services in 16 core practice groups. Whether we are called on to settle insurance disputes, provide counsel on complexbusiness transactions, or try cases at the state, federal and appellate levels, our focusremains the same: achieve the best possible outcome for you – every time, always. Casey C. Stansbury Tia J. Combs Christina L. [email protected] [email protected] [email protected] 859.899.8514 859.899.8517 859.899.8515 Teresa T. Combs Curtis M. Graham Barry M. [email protected] [email protected] [email protected] 859.899.8519 859.899.8516 859.899.8513100 Franklin’s Row / 34305 Solon Road / Cleveland, OH 44139 / T: 440.248.7906 / F: 440.248.8861 175 South Third Street / Suite 1000 / Columbus, OH 43215 / T: 614.228.5931 / F: 614.228.5934230 Lexington Green Circle / Suite 605 / Lexington, KY 40503 / T: 859.899.8499 / F: 859.899.8498 mrrlaw.com Follow us onMR&R_Lexington-Ad_10-2016.indd 1 10/24/16 9:32 AM 22

MGM McIntyre, Gilligan & Mundt, Inc. Independent Insurance Adjusters and Self-Insurance Administrators Home Office, Louisville, Kentucky P0. Box 33217, 40232-3217 Phone (502) 582-3744 Fax (502) 582-3748Website: www.mgmadjusters.com E-mail: [email protected] Green, Kentucky (270) 842-6121P.O. Box 957, 42102-0957 Fax (270) 769-5922Corbin, Kentucky (606) 528-2450P.O. Box 1084, 40702-1084 Fax (606) 528-2469Elizabethtown, Kentucky (270) 769-5921P.O. Box 129, 42702-0129 Fax (270) 769-5922Frankfort, Kentucky (502) 223-7132P.O. Box 341, 40602-0341 Fax (502) 226-2056Hazard, Kentucky (606) 436-4522P.O. Box 855, 41702-0855 Fax (606) 528-2469Lexington, Kentucky (859) 296-1022P.O. Box 23537, 40523-3537 Fax (859) 296-1027Owensboro, Kentucky (270) 769-5921P.O. Box 23012, 42304 Fax (270) 769-5922Somerset, Kentucky (606) 678-8316P.O. Box 232, 42502-0232 Fax (606) 528-2469Nashville, Tennessee (800) 866-1013P.O. Box 33217, 40232 Fax (502) 582-3748Serving Kentucky, CONTINUOUSSouthern Indiana and SERVICETennessee from 10 locations SINCE24-Hour Service 1940 23

34 West Sixth Street PHONECovington, KY 41011-1408 859/491-6333 1-800/685-4567 FAX 859/491-2520Email: [email protected] INDICATORS OF CASUALTY FRAUDIndicators of Automobile Accident Schemes• Either no police report or an over-the-counter report for an accident resulting in multiple injuries and/or extensive physical damage.• Accident occurred shortly after one or more of the vehicles were purchased or registered, or after the addition of comprehensive & collision coverage to the policy.• Insured has a history of accidents within a short period of time on one policy.• Insured has no record of prior insurance coverage although damaged vehicle was purchased much earlier than inception of policy & date of loss.• Expensive, late model automobile was recently purchased with cash (no lienholder).• Attorney’s lien or representation letter is dated the day of the accident or soon after.Indicators of Auto Physical Damage Fraud• Serious accident with expensive physical damage claim but only minor, subjectively diagnosed injuries, with little or no medical treatment.• Despite expensive damage claims, the claimant vehicle remains drivable. Often, there are no towing charges for removing the vehicle from the scene of the accident.• Claimant vehicle was struck by a rental vehicle soon after the rental had occurred.• Claimant vehicle is not to be repaired locally, but driven or shipped out of state for repair.• All vehicles in a reported accident are taken to the same body shop.• Claimant vehicles are not readily available for independent appraisal.• Reported accident occurred on private property near residence of those involved. Copyright 1992 National Insurance Crime Bureau. All rights reserved. 24

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SERVPRO® of Lexington 859-225-3193 SERVPRO® of Anderson, Franklin and Scott Counties 502-226-4441 SERVPRO® of Versailles, Nicholasville and Danville 859-887-1123 SERVPRO® of Bourbon, Clark, Harrison & Montgomery Counties 859-759-0034 FIRE & WATER DAMAGE ■ 24/7/365 Emergency Service ■ Commercial and Residential ■ Trained, Uniformed Professionals ■ Restore vs. Replace ■ Insurance Company Restoration VendorP-S Over 1,700 Franchises in North America | SERVPRO® Franchise System Serving Since 1967

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