Your Career with Harcourts Team Group

YOUR Team Group Realty Limited Licensed Agent REAA 2008

AwaitsAdventure We are sure you’ll Are you considering a career in real estate? love being part of Or are you already working in the industry the Harcourts family. and ready to take your career to new heights? Whether you are interested in sales or property management, we want to hear from you. When you join Harcourts, you are joining a global team that recognises and celebrates each others successes and a local team that strives to help you get there.

Join us If you are new to the industry, the Harcourts Academy is your partner for education. If you Real estate is a people business, supported by have been in the game for a while, you will training, guidance, mentoring and technology. thrive on the Harcourts culture and drive for Harcourts would love to talk to you and success, and you’ll appreciate the access to: provide the facts on how we can assist you • Technology that makes your job easier into a career that provides the opportunity • Training to keep you sharp for unlimited income within a framework of • Marketing to help you succeed mentored support and encouragement. • Harcourts’ annual conference and We are always on the lookout for new people to join the team and we are sure you’ll love recognition programme being part of the Harcourts family. What Does a Real Estate Agent Do? Managing Negotiating Database Management Advertising Negotiation skills After-sales service Handling enquiries Legal/documentation Ongoing communication Open homes Vendor contact Working Buyers Prospecting Listings/Pitching Handling enquiries Vendors (new listings) The job interview Buyer/property matching Buyers (assist search) The property Showing property Managing database Price range Pricing Promoting business Method of sale Door-knocking Marketing plan Planning The ‘pick me’ factor Appraisals Fees Annual plan Regular manager reviews The vendor Daily activities The property

HOur istory For many, Harcourts is a name filled with history In the spirit of providing ‘added value’, Harcourts - yet for others it is a name synonymous with the also set up its own charitable foundation. For 125 future. From way back in 1888 when JB Harcourt years, Harcourts has enthusiastically supported a first realised there was a gap in the real estate myriad of community initiatives and the Harcourts market serving a fast growing population, to the Foundation - introduced in 2008 - was set up with success Harcourts enjoys today, it has been an the aim ‘to provide support that helps, grows and extraordinary journey. A journey characterised by enriches communities’. Since its inception, the innovation, commitment, foresight and ingenuity. Harcourts Foundation has raised more than $7 Harcourts had realised for some time that in order million dollars and helped thousands of people to provide its clients with exceptional service it through many worthwhile organisations. had to look at ways of providing more... more Being identified as one of the top five real estate than what other real estate companies would brands in the world by leading world real estate offer and more than what clients would generally authority Stefan Swanepoel encouraged Harcourts expect. Harcourts announced full ownership to strive even more to ensure further growth within of the mortgage broking company it had been the commercial sector and, in 2010, Harcourts joined instrumental in setting up in 1997. Mortgage Express with NAI Global (the fourth largest commercial real Ltd now has a client database sourced solely from estate services group in the world) to create NAI recommendations through Harcourts and repeat Harcourts. Launched to meet the needs of property business, and is going from strength to strength. owners, developers and occupiers, it has quickly found its place in New Zealand commercial services and continues to gain positive momentum.

The Harcourts brand has always stood for dependability, quality and professionalism, and has become known for the exceptional service and commitment provided to clients.

Benefits of Working With Harcourts Harcourts offers an incredible team culture, next-level training, award winning technology and wrap around business support. At Harcourts, you’ll be part of an organisation that has a proud history of growth and success, and an inspiring work environment focused on people. Innovation Work-Life Support & Technology Balance Working with Harcourts means We are constantly breaking new We love family. With us, you’ll be you’re surrounded by people ground in how we enable our able to have a life with the ones who contribute to your success. agents to approach the industry. you love.

Us?Why Choose Become a part of Established right here in Wellington, Harcourts have real estate’s most been helping clients since 1888. Our award-winning successful family. brand, offices and Harcourts team members are proud to be continuously recognised for our commitment to providing the finest experience in real estate. Harcourts is New Zealand’s largest real estate group, and we are proud to have been voted New Zealanad’s Most Trusted Real Estate Brand ten years running. We offer industry leading support, training and technology to give you the very best start at a career in real estate and the opportunity to achieve your next level. Today, we have our focus firmly set on the future and are excited about expanding our business by employing the best possible people. Our global presence gives us the benefits of a wide referral and marketing network as well as the expertise of local professionals who have a deep knowledge of the areas where they live and work. If you are interested in taking your career to the next level with us, we want to help you. People First Global Training We provide tailored business We have over 10,000 team Our Harcourts Academy delivers plans which help award-winning members working together across learning with no limits - world- salespeople capture their goals 9 countries to offer the best results leading, ultra accessible and and aspirations for the year ahead. for our clients. incredibly relevant.

VOuar lues Our values provide People First the foundation for all our success. Companies don’t succeed, people do. As an organisation we understand that our success is all about people - our team and our clients. We must never lose sight of the people at the centre of everything. Being Courageous It takes courage to always do the right thing, to always tell the truth and simply be the best at what we do. It takes courage to change careers, to open a new office, to enter a new market or country. Every day we must, as an organisation and as individuals, act with courage. Doing the Right Thing There is never a right time to do the wrong thing. We all know instinctively what the right thing to do is, and so our focus is always to make the right decision, and to always do the right thing. Fun & Laughter We spend a significant part of our lives in our profession - we must never forget that the journey is the most important thing, not necessarily the destination. Having fun and laughter along the way as well as ensuring the people around us do, will ensure we create a life worth living.



HomeMake Team Group Your New As one of Harcourts’ largest national franchises, Not only does our culture contribute to creating an our offices contain over 200 staff made up unforgettable client experience, it also determines of salespeople, alongside support staff and how members of the team work together and management teams accross our 11 offices creates an environment where everyone helps throughout the lower North Island. each other. This is the foundation of Team Group’s Each of our offices are led by managers culture and a key driver of our growth and retention. who strongly support their team and clients Harcourts Team Group attracts outstanding to ensure that the greatest success can be people which fuels our continued success. reached for vendors and agents alike. Within the Wellington and Kāpiti region, The Harcourts values guide the decision making and Team Group operates in: behaviour of every individual within Team Group. Wellington City, Khandallah, Lower Hutt, Wainuiomata, Eastbourne, Upper Hutt, Paremata, Paraparaumu, Waikanae, Ōtaki, and Levin.

Wellington Khandallah 57 Vivian Street. Te Aro 6 Dekka Street, Khandallah 04 801 5199 04 479 7911 Lower Hutt Wainuiomata 516 High Street, Hutt Central 32 Queen Street, Wainuiomata 04 569 2096 04 564 7310 Eastbourne Upper Hutt 1 Rimu Street, Eastbourne 11 King Street, Ebdentown 04 562 8008 04 528 0435 Paremata Paraparaumu 7 Dolly Varden Crescent, Paremata 173 Coastlands Parade, Paraparaumu 04 233 9233 04 902 9601 Waikanae Ōtaki 490 Te Moana Road, Waikanae 169-175 Main Highway, Ōtaki 04 902 9631 06 364 5284 Levin 12 Exeter Street, Levin 06 368 8449

AYourmbition... Our Support Our Technology A career in real estate is one of the most rewarding Harcourts has a complete range of technology that careers you can choose. Harcourts Team Group has enables you to save time, maximise your income a very clear strategy around working with our new and simplifies your business. Harcourts Team sales consultants to help them build their business Group has its own intranet (an internal website plans. All of our offices have full time managers accessible only to our sales consultants, office who do not sell. This means they do not compete administration and management teams) which is with you, like other franchises. They are totally specifically designed to provide information and rewarded on your performance, on helping you communicate as clearly as possible, whenever you achieve your goals and defining your success. need it. All at no cost to you as a sales consultant. Our Training Our Support Material Harcourts is regarded in the real estate industry as Harcourts Team Group has developed a wide delivering the best training in New Zealand. We have range of marketing material designed to provide a full-time training academy based in Wellington our sales consultants, our vendors and our buyers with a training team dedicated to ensuring that you with clear and accurate information to help are provided with the best training, and guidance everybody make the best real estate decisions. which is supported back in your offices by our These brochures are available in print and digital management team. We also provide ongoing formats. We constantly update these brochures and training in every aspect of your real estate career, keep them fresh looking, current and up to date from understanding such issues as building material with market trends. No other real estate company identification, how to grow your business through in New Zealand offers the range, the quality and social media, how to write a business plan, your professionalism to support our team that we do. own financial plan and how to manage your time to maximise your income whilst still ensuring that you have time for you and your family.

Our Management Style Our Culture Harcourts Team Group is owned by locally based Harcourts boasts an uncompromising culture real estate agents who work actively in the business focused on people. Whilst hard to quantify for, our every single day. We operate from a Head Office culture is the single most given response when in Mana with a support team comprising finance, members of Harcourts Team Group are asked why administration, legal and marketing, all dedicated they joined and remain with the company. This to assisting our sales consultants in every single is closely followed by our training, our support, aspect of their business. Nobody else offers and the fact the owners of the business actually the level of support that Team Group offers. work in the business and the management team works in the offices supporting the consultants. Our Events & Recognition The annual Harcourts Conference is a fantastic opportunity to highlight both individual and Personal achievements deserve to be celebrated company triumphs. The conference is an outstanding and at Harcourts Team Group we are quick to event that includes international keynote recognise victory. After all, success breeds success. speakers and our top performers, combined with Through regional, national and international networking opportunities and our annual black- award events, industry publications and an tie awards dinner. For recognising and celebrating internal awards structure, we make sure our the people who make up this great company, people have the opportunity to shine. this is the must-attend event of the year.



TeamOur Leadership Our purpose. The senior management team consisting of Helping others Marty Ritchie (CEO), Holly Fordham, Antonia achieve success. Brown, Bridget Gabites and Graeme Collinge (not pictured), provide new agent training, dispute resolution and regular get togethers to celebrate our successes and communicate new and exciting events and information across the group. They also manage REAA complaints for the agents and provide coaching for elite agents around peak performance and wealth generation.

MOur arketing Stand out from Harcourts Team Group produces industry leading the crowd with marketing material to support you as a sales our industry consultant, our vendors and our buyers, all designed leading marketing. to make communication crystal clear and provide you with a commercial advantage when presenting to the marketplace. Brochures are complimented by online support and provided FREE to help YOU. At our Head Office in Mana, we have a team of marketing and graphic design specialists who are available at any time to work with you and build individual marketing packages within our superb templated marketing, to assist you to build your business. This is designed to make our sales consultants stand out from the crowd and enable you to focus on growing your business and delivering your success story.

Business Cards Social Media Sally Sally Salesperson Licensed Real Estate Consultant shMaal0rlcy2o.1sua1rl2ets3swp4ee5rl6lsi7nognPt@o0nh4.ac1roc2.on3uz4r5ts6.co.nz Team Group 32 Marina View Paremata 5026 Team Group Realty Limited Licensed Agent REAA 2008 Team Group Realty Limited Email & Print Banners Signboards Newspaper Advertising

YTourrust Trust isn’t seen, For the tenth year in a row, Harcourts has been it’s experienced. voted New Zealand’s Most Trusted Real Estate Brand. This is the tenth time the Reader’s Digest has asked the public to vote on the real estate category, and every time, Harcourts has come out on top. At Harcourts we aim to create clients for life and pride ourselves on exceptional service. We are humbled that New Zealand has voted us the Most Trusted Real Estate Brand ten years running.

FactsSTHPEEAKFORTHEMSELVES 197We have 2,577 $b1il9lionOur network sold $2.2mThat’s sales consultants of residential, rural & offices worth of property commercial property across sold every hour New Zealand 26Every minutes someone 50Every minutes a tenant buys a property moves into a Harcourts with Harcourts managed property 134 yearsWebenefitfrom 10,400We conducted more than 4.8 5Our average agent rating is auctions stars experience in residential, out of rural-lifestyle, and commercial property. Voted Our people are the best trained in This learning was highly valued New Zealand’s by our network achieving a Most Trusted Real 519the industry, with access to over 10 yearsEstateBrandfor 4.6 5ratingonaverageof ** learning opportunities both face out of to face and virtually, with industry leading coaches, and guest presenters. over $7mTheHarcourtsFoundation for our communities has raised globally All values expressed in New Zealand dollars and based on Harcourts NZ network figures and averages for the financial year end 31 March 2022. * Readers Digest New Zealand Trusted Brands Survey 2013-2022 Harcourts Group Limited Licensed Agent REAA 2008

YOUR Find where you belong. At Harcourts, as a real estate professional, harcourtswellington.co.nz/careers-harcourts your career has OUR TEAM support. Harcourts provides you with world-class training, Team Group Realty Limited Licensed Agent REAA 2008 industry leading technology and international awards and recognition. Established on the foundations of a strong values-based culture, our commitment to helping others achieve success provides you the environment to succeed in your real estate career.