These are bleak times for small businesses, 23% of which may go out of business

These are bleak times for small businesses, 23% of which may go out of business

\" The 1,621-word article examines the high points and low points of these bleak times for small businesses. According to research from the National Federation of Independent Business, about 23 percent of SMBs will go out of business if current economic conditions continue for more than six months.

If you're among the many channel partners, agents, and managed service providers for which small businesses are bread-and-butter customers, this means that if they close shop, so do you. This article provides insights on how channel partners and managed service providers can help small businesses survive during a recession without taking it on the proverbial chin.

As COVID-19 has more people working from home, cloud- based unified communications and collaboration services are understandably coveted. Despite the pandemic-driven demand, the underlying need for UCaaS is nothing new; a 2019 Salesforce study revealed that 86 percent of employees and executives surveyed blame lack of collaboration or ineffective communication for workplace failures.

This article is set to spark action amongst Solutions Providers. Below is a portion of the piece, which neatly exemplifies the compelling nature of this content: Customers won't renew if they feel like they aren't using a tool to its full potential, so keep this in mind.

As a solutions provider, every time you sign a new client, you must truly understand their everyday pain points to present a viable answer to their problems - which is literally what solutions are supposed to do - solve problems. Phone.com's complete article can be found at https://www.phone.com/how- channel-partners-and-msps- avoid-diminishing-returns- while-renewing-contracts/

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