How To Reactivate Dormant Banking Clients With Financial Services Marketing

How To Reactivate Dormant Banking Clients With A Customer Feed

If you've been struggling to engage with your customers, you will likely have seen a corresponding drop in customer lifetime value. That's why Relay Network has released a report by Forester Consulting that highlights how its Customer Feed can help reactivate dormant retail banking customers and maximize customer lifetime value.

For the new report, Relay Network commissioned Forrester Consulting to conduct a detailed study into the financial benefits of their Feed Technology for improving customer interactions and engagement. Business outcomes examined for the report cover all aspects of customer experience with solutions for initial onboarding, servicing, billing, renewals, and cross-selling.

For their Total Economic Impact study, Forrester Consulting interviewed several businesses with regard to their experiences before and after using Relay Network’s Feed Technology. By consolidating these interviews, the report highlights which areas the service most improved since adoption.

In the report, you can find detailed explanations of how the Relay Network Feed Technology offers reliable solutions for common engagement problems, such as the use of contextual relevance and consistency in marketing strategies. The report also explores the risks associated with currently omnichannel approaches to customer engagement.

In summary, the report highlights the key results of the study, which include improved customer engagement and customer lifetime value as well as an increase in the adoption of a business's digital initiatives. Visit https://www.relaynetwork.co m/forrester-total-economic- impact-study-on-financial- services for more information.

Check it out today!