CORESYSPLUS

CORESYSPLUS Programs Catalog 2022 Partnered with ViewPoint Company



JAN 2 0 2 2 A MESSAGE from The CEO Dear reader, Thank you for grabbing a copy of our Training catalog and for taking the time to read it. It means so much to us who’ve worked endlessly to provide you with interesting and useful. We strive hard to keep providing you with the best advanced educational content material that will absolutely will help you build and improve your career to the next level. Dr. Bahaa Raslan CoreSysPlus CEO 3|Page

Table of Contents Who We Are!................................................................................................................... 6 Our Services..................................................................................................................... 6 Why are Soft Skills Important? ........................................................................................ 7 Main Sectors.................................................................................................................... 8 MANAGEMENT CATALOG ............................................................................................... 9 \"Portfolio Management\" ................................................................................................10 \"Advanced Financial Analysis Technologies\"...................................................................10 \"Disaster, Crisis and Emergency Management\" ..............................................................11 “Accounting For Non-Accountants”................................................................................11 “Management and Behavioral Skills of the Efficient Employee” .....................................12 \"Market Research\" ‫ــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــ‬..........................................12 “Time Management for Managers” ................................................................................12 “Project Management by using Microsoft Project”........................................................13 \" Financial Statements according to International Accounting Standards\" .....................13 \"Teamwork Construction and Collective Action Development\"......................................14 \"Legal Aspects of Negotiable Instruments and Bank Operations\"...................................15 \"Leadership and Behavioral Skills\"..................................................................................15 \"Collective Action and Team Spirit Development\"..........................................................16 4|Page

\"Job Interviews\" .............................................................................................................17 “Inventory control..........................................................................................................18 Communication Skills” ...................................................................................................18 Cost Accounting..............................................................................................................20 “The Financial Analysis ...................................................................................................26 by using Microsoft Excel” ...............................................................................................26 “Accelerated Talent........................................................................................................42 Development Program”..................................................................................................42 ENGLISH CATALOG.........................................................................................................48 Programs and Workshops...............................................................................................49 General English...............................................................................................................51 Business English..............................................................................................................53 COMPUTER CATALOG................................................................................................. 58 BASE MODULES ..............................................................................................................59 ADVANCED .....................................................................................................................59 OPTIONAL.......................................................................................................................59 INTERMEDIATE MODULES ..............................................................................................59 GMAT (Critical Thinking Skills........................................................................................61 Workshops .....................................................................................................................63 Certificates ....................................................................................................................66 5|Page

Who We Are! Established in 2005, ViewPOINT is an Education service provider. The company is headquartered in Cairo, Egypt. Fully accredited by several national and international bodies and entrusted with long-term contracts by global brands, we are a wholeheartedly committed group of trainers and experts dedicated to delivering highly customized and services on-time, every-time. With well exposed staff members and highly diversified teams of specialists, we are in a position to always respond proactively to the most intricate customer needs. Our delivery abides by the strictest quality standards in the industry, resulting in excellent reputation for unsurpassed reliability. Our core competencies and diverse project management Our Services ViewPOINT has developed a certain number of training programs and workshops, following the most recent pedagogical and professional trends. For our customers, we organize the most offbeat workshops and soft skills training programs on a wide range of themes that are the focus of interest in diverse fields. ViewPOINT training programs are regularly organized to help business professionals enhance their skills in diverse fields. 6|Page

Why are Soft Skills Important? Employees are the main pillar of any organization, who are believed to have a significant impact on a firm's long-term profitability and growth. Proper training of employees equips them with the necessary skills, both technical and soft skills, for enhancing their performance and productivity. The performance of banks is dependent upon the performance of their employees. Well trained employees with the requisite soft skills are required for effective interpersonal relations, customers' relations, decision making powers, leadership skills, etc. Soft skills help employees build relationships and solve problems to use their hard skills to their full extent. Using soft skills makes the bank work easier, better and more efficient. Managing time, adapting to new situations, and working well under pressure are all required skills in the workplace at any level of experience. - - 7|Page

Main Sectors 1- MANAGEMENT PROGRAMS 2- ENGLISH PROGRAMS 3- COMPUTER PROGRAMS 8|Page

MANAGEMENT CTTATALOG APRIL2044 01 9|Page

\"Portfolio Management\" \"Advanced Financial Analysis ‫ــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــ‬ Technologies\" ‫ـــــــــــــــــــــ‬ ‫ــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــ‬ ‫ـــــــــــــــــــــ‬ • Contents: o Capital market and • Contents: exchange market o Contemporary entrance o Stock market brokers of financial analysis and o Information and its objective and forms. investment o Financial analysis o Portfolio theory inputs o Investment environment o Using analysis in areas o Investment tools of profitability, liquidity, (securities) prediction, lending and o Portfolio formation borrowing, etc. o Portfolio performance o Analyzing cash flow evaluation statement o Shares and bonds evaluation • Objectives: Upon completion of this • Objectives: course participants will be Upon completion of this able to: course participants will be able to: - Identify Contemporary trends in financial − Recognition of good analysis. investment environment - Efficient use of financial analysis to − Perfect use of evaluate organization investment tools performance − Portfolio formation and - Efficient use of evaluation its financial analysis to performance. help in making. − - decisions and Duration:18 hrs developing policies. Duration:20 hrs 10 | P a g e

\"Disaster, Crisis and Emergency Management\" ‫ــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــ‬ ‫ـــــــــــــ‬ “Accounting For Non- • Objectives: • Contents: Accountants” Upon completion of this course - Effective strategies and participants will be able to: systems to prevent, ‫ــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــ‬ - Dealing with financial contain and relive impacts ‫ـــــــــــــــــــــــ‬ boosters and legal entities of crisis and emergency. relating to checks, pills, - The concept of risk • Contents: receivables and payables. assessment and its - Patrimony of commercial - Reading and applications in crisis and understanding adjustment emergency. project bonds, trial balances and - The need of establishing - Accounts manual and its budgets. crisis management center and necessary type. • Duration:15 hrs requirements to deal - Double-entry bookkeeping effectively with crisis and emergency. system - Putting a plan to manage - Documentary cycle: crisis and its practical applications. administrative and financial - Media role in crisis and - Procedures emergency. - Journal entry - Monthly budget review and • Objectives: book of assistance Upon completion of this course - General ledger, general participants will be able to: trial balance and final accounts. - Assessing risks resulting - How to use accounting information in making from crisis and administrative decisions. emergency. - Putting a plan to manage crisis at its time. - Dealing with crisis by scientific method. • Duration:40 hrs 11 | P a g e

“Time Management for “Management and Behavioral - \"Market Research\" Managers” Skills of the Efficient Employee” ‫ــــــــــــــــــــــــــــــــــــــــــــــــــــــــ‬ ‫ـــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــ‬ ‫ـــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــ‬ ‫ــــــــــــــــــــــ‬ ‫ـــــــــــــــــــــــــــــــ‬ ‫ـــــــــــــــــــــــــــــ‬ • Contents: • Contents: - General introduction to • Contents: marketing o Management process and • Introduction to - Introduction to market time management, research o Types of managers and administration process and - Market research role handling time functions - Market research role in o Time planning defining the advantage o Time analysis • Who is the efficient of the project o Time organization employee: requirements, - Market research types o Time wasters knowing job tasks and the - Methods of collecting o Time management ability of planning and marketing information technologies organizing the work - Define the search community and search • Objectives: • Qualifications, experiences sample Upon completion of this course and required capabilities of - Revising and classifying participants will be able to: the efficient employee the marketing information o Efficiently handle time; • Work commitment, taking - Information analysis and planning, analyzing responsibility and working obtain the results and organizing with the team spirit - Preparing final report and recommendations o Define time wasters in • Work relationships, order to avoid them participation, cooperation - Objectives: and coordination - Upon completion of this o Efficiently apply time management • Self development and course participants will technologies improving the performance be able to: by: reading, learning, - Define the role and training and others' importance of market experiences research - Collect marketing • The ability to realize the information mission and objectives of - Extract the results and the institution and prepare reports and contribute to achieving recommendations them. • Duration: 40 hrs • Objectives: Upon completion of this course participants will be able to: - Define the specifications and requirements of the perfect attitude - Define the qualifications and experiences that makes the employee perfect - Connect between the personal objectives and the firm objectives • Duration: 20 hrs • Duration: 20 hrs 12 | P a g e

“Project Management by using \"Preparation of Financial Statements Microsoft Project” according to International Accounting ‫ـــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــ‬ Standards\" ‫ـــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــ‬ • Contents: • Contents: - Introduction to projects management - Financial statements concept, its - Operate Ms Project program - Program components identification characteristics and objectives - Project data entry - Accounting information and data - Review and analysis of project plan - Entering resources and costs of the characteristics, accounts classification activities - The quality and quantity of the required, - Project control suitable and convenient disclosures • Objectives: Upon completion of this course, the participants will • Objectives: be able to: Upon completion of this course, the participants will be able to: - Demonstrate knowledge of the program and how to operate it - define characteristics and objectives of financial statements - Use the program in projects management - Fully knowledge with accounting • Duration: 30 hrs standards related to preparation of financial statements - Effectively preparation of various financial statements • Duration: 20 hrs 13 | P a g e

\"Teamwork Construction and Collective Action Development\" ‫ــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــ‬ • Contents: o Collective action concept and its importance o Team construction phases: formation, description, normalization, working and finishing o The difference between team work and working group o Establish effective team works: functional teams, Problem solving teams, quality circles, self- management teams and compound teams o Behavioral aspects of teamwork o The role of the chief (the coordinator) as well as the role of the participating members in the team o Create customs and pact of team o Treating work problems as a team o Causes of team failure and means to overcome them o Take decisions within the team o Effective team work characteristics • Target audience: Administrative leaders at different levels, such as department managers, department heads, supervisors and their deputies, assistants and others, for example, team work coordinators. • Duration: 20 hrs 14 | P a g e

\"Legal Aspects of Negotiable Instruments and “We Take Your Career Bank Operations\" To The Next ‫ـــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــ‬ Professional Level” • Contents: o Introduction \"Leadership and Behavioral Skills\" o Differences between negotiable ‫ــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــ‬ instruments like: bill of exchange, bill, check and others • Contents: o Checks in terms of its clear legal form and o Introduction to administration: management amendments related to cashing check process and functions under the procedural law o Administrative leadership: its concept, o Bank operations, syndicated loans and importance and functions the relevant legal forms o Methods and types of excellent leadership o Team work construction skills • Objectives: o Types of personalities and how to deal with Upon completion of this course, the participants difficult personalities at work will be able to: o Anxiety management o Meeting management on proper basics - Fully knowledge with different o Modern tendencies in administrative negotiable instruments leadership: charismatic and transformational leadership - Define the legal form of checks and relevant legal amendments • Objectives: Upon completion of this course, the participants will - Fully knowledge with different bank be able to: operations and its legal aspects ▪ Construct a team work that serves the • Duration: 20 hrs objectives of their firms \"CBS Program\" ▪ Deal with different types of personalities ‫ــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــ‬ especially difficult ones • Contents: ▪ Effectively preside meetings and o Basic concepts of information departments technology o Using computer and file management • Duration: 20 hrs o Text processing o Electronic schedules o Databases o Presentations o Information and communication • Objectives: Provide the participants with basic computer skills that enable them from file management, text processing, electronic schedules, etc. • Duration: 100 hrs 15 | P a g e

\"Collective Action and Team Spirit Fourth day: ▪ Attitude aspects of the team work Development\" ▪ The roles of the chief (coordinator) as well ‫ــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــ‬ as the participant member of the team ▪ Assessment and development of the • Main Components: team performance ▪ Solve work problems as a team First day: ▪ Collective action concept and its importance Fifth day: ▪ The difference between team ▪ Causes of team failure and means of overcoming them work and working group ▪ Effective work group characteristics ▪ Constructing effective work groups ▪ General revision ▪ Functional teams ▪ Problem solving teams • Objectives: ▪ Quality circles Upon completion of this course, the participants ▪ Self-management teams will be able to: ▪ Compound teams ▪ Fully knowledge of workgroups types and Second day: how to distinguish them ▪ Create team customs ▪ Create team pact ▪ Fully knowledge of team work building ▪ Take decisions within the team mechanism according to different stages ▪ Team building stages ▪ Work within a team work which serves the Third day: firm's objectives ▪ Formation stage (formation) ▪ Storming stage (resistance and conflict) ▪ Define the causes of team work failure so ▪ Normalization stage (harmony and as to avoid them compatibility) • Duration: 20 hrs ▪ Working stage (performance) ▪ Finishing stage (breaking up the team) • Assessment and development of the team performance 16 | P a g e

\"Job Interviews\" ‫ـــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــ‬ ‫ـــــ‬ • Contents: o Self and others knowledge o Job description o Interviews concept o Interviewers characteristics o Interviews types o Interviewing o Competitive tests “Public Relations “Executive Secretary & Office • Objectives: Management” Management” Upon completion of this course, participants will be able to: ‫ــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــ‬ ‫ــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــ‬ ‫ــــــــــــــــــــ‬ ‫ــــــــــــــــــــ‬ − Understand them selves and others • Contents • Contents - The Concept of public relations -The administrative process and − Efficiently prepare before and the relevant concepts the human relations in the interviewing - Human communication and its administration types - Nonverbal communication and − Highly and professionally - Public opinion perception conduct an interview - Administrative communication - Grading, keeping, dealing with - Planning and organizing the files • Duration: 20 hrs activity of public relations - Incoming and outgoing mail - Planning, designing and and carrying forward archives implementation of media depreciation campaigns - Writing reports and correspondences • Objectives - Designing and organizing Upon completion of this course, offices the participants will be able to: - Time management and dealing with work stress -Understand the human behavior and its analysis • Objectives - Deal with the public in a way that Upon completion of this course, serves the foundation's targets the participants will be able to: - Manage the media campaigns - Manage offices efficiently and • Duration: 30 hrs effectively Duration: 60 hrs 17 | P a g e

“Using MS Project Software in “Communication & Interpersonal “Inventory Control” Project Management” Skills” ‫ــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــ‬ ‫ـــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــ ـــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــ‬ ‫ــــــــــــــــــــــــ‬ ‫ـــــــــــــــــ‬ ‫ـــــــــــــــ‬ • Content - Resources management • Contents • Contents - Logistics profiling and stereotyping - Introduction to project - The Communication Process: its - Inventory in the logistic system management concept, importance, elements, - Purchasing and warehousing documents - Ms Project Software phases - Verification the safety of warehousing and inventory - Defining project's performance - Types of Communication: verbal methods - Removal of the remaining and data and nonverbal supplies, scrap and handling materials - Controlling resources and costs - Communication styles and human • Objectives - Resources settlement interaction Upon completion of this course, the participants will be able to: - Keeping the primary plan - The Behavioral Aspects of - Handle the materials from the - The project follow up and Communication: perception, aspects of management, standardization and management listening, etc simplification - Deal with purchasing and - Preparing reports - Character styles and its impact in warehousing documents - Conduct material inventory dealing with others and removal of surpluses • Objectives - Dealing with the different types of Duration: 20 hrs Upon completion of this course, the customers participants will be able to: - Communication hindrances and effective communication with the - Have complete understanding of public the importance of project management via computers • Objectives - Use Microsoft Project Software in Upon completion of this course, the project management participants will be able to: Duration: 30 hrs - Have the complete understand of the communication process from its importance, types and the customers types - Deal with the different types of customers - Overcome the communication hindrances - Duration: 20 hrs 18 | P a g e

“Determination and Analysis of Training Needs” ‫ــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــ‬ • Contents - Training targets - Training methodology and meeting the training needs - Training Needs: concept, its importance for the different administrative levels - Methods of determining the training needs - Planning the training - Designing the training programs • Objectives Upon completion of this course, the participants will be able to: - Determine the concept of training needs and its importance - Understand the followed methods for determining the training needs and their analysis - Prepare and design of the training programs Duration: 18 hrs 19 | P a g e

“Employees Performance Appraisal” Cost Accounting ‫ــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــ‬ ‫ــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــ‬ • Contents • Contents - The considerations that control the measurement - The concept and the targets of the cost accounting and performance appraisal - Grading of cost elements - Success factors of the appraisal process - Design of cost systems and the accounting cycle - The relation of career contentment with the - Accounting of productivity performance process of performance and productivity - Standard costs and analysis of deflections - Spirit of performance and management by targets - Rates of performance and elements of its appraisal • Objectives - The regularity of measurement and appraisal of Upon completion of this course, the participants will performance, performance records be able to: • Objectives - Understand the importance, concept and targets of Upon completion of this course, the participants will the cost accounting be able to: - Have the perfect knowledge about the accounting systems and their accounting cycles - Understand the basic concepts of the appraisal - Mastering of performance accounting and process, its philosophy and importance productive process accounting - Carry out the appraisal of their subordinates according to objectives and scientific standards and Duration: 30 hrs considerations Duration: 20 hrs 20 | P a g e

CoreSysPlus Training Center 2022 … Take Your Career To The Next Level! “Using Computer Applications in Procurement “Comprehensive Management” Quality Management ‫ـــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــ‬ ‫ـــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــ‬ • Contents • Contents - Procurement planning and procurement analysis - Introduction and historic review - Procurement decisions, purchasing with the - The meaning, the concept, main idea, importance, appropriate quality and quantity and purchasing benefits and rules with appropriate time and price - Changes required by quality program - Supply contracts form the administrative perspective - The quality pioneers and the role of each one of them - Procurement Negotiation and control on - The Application of Comprehensive Quality: the purchasing operation. program's positives, plan, problems, evaluation • Objectives - The international standards for quality ISO9000 Upon completion of this course, the participants will • Objectives be able to: - Identify the concept of quality, its importance and - Plan and analysis procurement benefits - Negotiate efficiently for purchasing - Carry out the necessary changes for the application of quality - Use of computer in procurement - Apply of quality program in their institutions • Duration: 20 hrs • Duration: 20 hrs 21 | P a g e

“Technical Reports Writing” ‫ــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــ‬ • Contents - Definition and description for the parts of the official and unofficial technical reports - The types of technical reports - The effective methods for presenting information in tables, drawings, maps and photos - Writing summaries and introductions, conclusions and references - Common mistakes and their avoidance • Objectives Upon completion of this course, the participants will be able to: - Identify the types of reports and the description for “Writing of Reports and Messages” the parts of each type ‫ــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــ‬ - Use of tables, drawings, maps and photos in reports • Contents - Write reports efficiently along with avoidance of - Preface and introduction: Definition and the common mistakes importance of reports, its objects, its types and the difference between them and the other writing forms. • Duration: 20 hrs - Preparing reports: planning process, the initial writing and the final writing “Job Description Systems” - The structure of administrative report and messages: ‫ــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــ‬ text, frame, summary, recommendations and report supplementary • Contents - Standards of preparing reports (formality, objectivity, - The purport of job description concept and jobs technical and scientific) analysis - Characteristics and features of good report - The basic standards of judging the efficiency of jobs description system • Objectives - Skills of preparing job description process Upon completion of this course, the participants will be - Jobs evaluation able to: - Skills of preparing organizational structures - The requirements of reorganization - Define of the report, its importance and its types - Understand the steps of writing good reports • Objectives - Identify characteristics and features of good report Upon completion of this course, the participants will be able to: - Identify the standards for the efficiency of job description systems - Prepare job description efficiently • Duration: 20 hrs • Duration: 20 hrs 22 | P a g e

“Investment Project Evaluation” “Training of Trainers” ‫ــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــ‬ ‫ــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــ‬ • Contents • Contents - Entry for making investment decisions - The training entity and its importance - Techniques of making decisions - Planning for training and identifying the training - Project evaluation under risk needs - Computer applications for project evaluation - Design of training programs - Implementation of training • Objectives - Training methods Upon completion of this course, the participants will - Training evaluation be able to: • Objectives - Make correct investment decisions Upon completion of this course, the participants will - Make project evaluation efficiently be able to: - Identify and analysis of training needs • Duration: 20 hrs - Make training plans according to determined needs - Implement of training programs and evaluate them • Duration: 30 hrs 23 | P a g e

“Measurement of Performance Efficiency at The Banking Branches“ ‫ــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــ‬ • Contents - The modern procedures and methods of measuring the efficiency of the banking branches - Enlargement of the efficiency of resource allocations at branches - Improvement of the financial performance and the productive efficiency - Comprehensive developed method for measuring the banking efficiency - Transformation at branches for achieving the acceleration of the quantitative efficiency • Objectives Upon completion of this course, the participants will be able to: - Identify the modern procedures and methods of measuring productive and operational efficiency of the banking branches - Use the measurements of banking performance and efficiency for boosting and developing the quantitative performance • Duration: 15 hrs 24 | P a g e

“International Auditing Standards” ‫ــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــ‬ • Contents - Auditing environment - Definition of auditing standards - The American Auditing Standards and the personal auditing - Field work standards - The report, application of the accounting principles and assumptions, stability and adequacy of disclosure - International Auditing Standards • Objectives Upon completion of this course, the participants will be able to: - Identifying the auditing environment - Determining the relations between the International Auditing Standards and the American Auditing Standards - Analysis of International Auditing Standards • Duration: 20 hrs - Understand the financial statements and the policy of monetary institutions “Development of Financial - Understand the inputs of accounting system, its operation Skills for Managers” and its outputs - Read the financial statements and using them for making ‫ــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــ‬ decisions and setting policies • Contents Duration: 20 hrs - Definition of Financial Management: its concept and targets 7 - Definition of Accounting: its concept, its targets and its branches - Accounting terms and concepts - Accounting Environment: Facts, assumptions, principles and legislations - Steps of Accounting Operation: registration, carrying forward, balancing, preparing trial balance and preparing financial statements - Studying the preparation of accounting system outputs (financial statements) • Objectives Upon completion of this course, the participants will be able to: 25 | P a g e

“Technical Analysis of “The Financial Analysis the Stock Markets” by using Microsoft Excel” ‫ـــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــ‬ ‫ـــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــ‬ ‫ــــــــ‬ • Contents: - Introduction to Microsoft Excel • Contents: - Financial statement analysis (income - What is technical analysis? statement – balance sheet – cash flow - Trend analysis. statement) - Retrenchment analysis. - Financial planning: linear trend analysis – - Chart formation. regression analysis - Major reversal pattern. - Time value of money - Continuation patterns. - Applying Excel program in financial - Moving averages. analysis - Oscillators and contrary opinion. - Point and figure charting. • Target Audience: - Time Cycle. - Directors, financial analysts and bank staff - Computers and trading systems. - Stock market indicators. • Objectives: - Advanced techniques indicators. Upon completion of this course, the participants - Market Profile. will be able to: • Objectives: - Analyze the different types of financial To provide the participants with statements experiences and skills that enable them from understanding stock market - Perform the financial planning process indicators and its analysis - Using Excel Software in these processes • Duration: 25 hrs • Duration: 20 hrs 26 | P a g e

“Bank Credit Risks Analysis” “Human Resource” “Basic Supervisory Skills” ‫ـــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــ‬ ‫ــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــ ـــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــ‬ ‫ــــــــــــــــــــــــــــــــــ‬ ‫ــــــــــــــــــــــــــــــــــ‬ ‫ـــــــــــــــــــــــــــــــــ‬ • Contents: • Contents: • Contents: - Traditional and - Transfer requirements - The basic concepts of contemporary concept and lending activity of Human Resource of management banks management - Management in twenty - Types of credit risks - Planning of human one century - Means of bank credit resources management and - Management process: risks reduction development planning, organizing, - Project finance risks guiding and supervision - Job description and • Objectives: analysis - Concept of participation and management Upon completion of this - Techniques and authorization course, the participants will strategies of workforce be able to: management and • Objectives: development - Define the risks to Upon completion of this which banks are - Staff management course, the participants will exposed due to program: selection – be able to: awarding the credit appointment – facilities recruitment - retention - understand the management process - Define techniques - Performance and its different leading to risk assessment dimensions reduction - Job security - perform their supervisory duties Duration: 20 hrs • Objectives: worthily Upon completion of Duration: 25 hrs this course, the participants will be able to: - Understand the fundamentals of Human Resource management - Do functions related to Human Resource management worthily including job description, workforce planning, selecting, appointing and assessing …etc Duration: 20 hrs 27 | P a g e

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“Cost Reduction & Profit “Budget of Planning and “Auditing & Internal Control Maximization” Control Management” by using Computer” ‫ـــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــ‬ ‫ـــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــ‬ ‫ـــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــ‬ ‫ــــــــــــــــــــــــــــــــــ‬ ‫ــــــــــــــــــــــــــــــــــ‬ ‫ــــــــــــــــــــــــــــــــــ‬ • Contents: • Contents: • Contents: - Costs concepts and the - Definition of budget: - Introduction to auditing control concepts its concept – - Components of - Costing system objectives – features computerized systems objectives and forms - Rules of using and the relationships - Importance of cost budgets with each other reduction - Methods of preparing - Using computer in - Cost components the budgets accounting and control - The budgets including auditing - Methods of cost management, - Computer system reduction planning, coordination control and program - Standard costs and its and control control role in reducing costs - The budgets and - Basic control - Budgets and its role in standards procedures in the reducing costs - Types of operating computerized systems - The role of financial budgets - Introductions to analysis in reducing - Cash budget computerized systems costs and maximizing - Presumptive income audit:: auditing around the property statement – the computer and - Sales Control presumptive balance auditing through the sheet computer • Objectives: - Measuring variances - Using IDEA Software Upon completion of this and corrective actions in auditing course, the participants will be able to: • Objectives: • Objectives: Upon completion of this Upon completion of this - Identify the course, the participants will be course, the participants will be contemporary scientific able to: able to: methods of cost reduction - Understand the - Understand the planning budgets and organizational - Identify the modern its objectives and relationships of methods of profit forms computer management maximization and and control procedures maintaining quality - Prepare the budget according to the - Use the different - Develop the systems to accepted steps models of available maximize the revenue accounting systems - Utilize from the - Guide the using of budgets in planning, • Duration: 30 hrs available resources (the control and physical and human coordination resources) • Duration: 25 hrs Duration: 20 hrs 29 | P a g e

“Senior Management of facing the Present and Future Challenges” ‫ــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــ‬ ‫ـــــــــــ‬ • Contents: - Global conditions and variables and contemporary work environment - Changes and challenges facing the senior management nowadays. - Requirements of survival and continuity in business world (QA, QC) - Developing the concept of quality - International standards (ISO): why and how they are applied - Series of international standards and its conditions and benefits - Total Quality Management • Objectives: Upon completion of this course, the participants will be able to: - Understand the global conditions and variables and future challenges - Know the terms and concepts that impose itself in the today world - Identify the international standards of quality and its enforcement Duration: 20 hrs 30 | P a g e

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An INVESTMENT IN KNOWLEDGE “Developing Creativity Skills” • Objectives: B ‫ــــــــــــــــــ‬ Upon completion of this course, the participants will be able to: ‫ـــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــ‬ − Define the concept of • Contents: innovation and creation − Definition of innovation and creativity − Create the motivating and their importance in developing atmosphere of innovation for the work their subordinators − Change requirements; its obstacles and the purposes of resisting change − Use means and techniques of − Skills of creating a motivational developing the memory and atmosphere for work innovation the organized thought − Means and skills of creative thinking for facing work problems Duration: 20 hrs − Develop, enhance and use the memory in the process of creation 32 | P a g e − Creative personality − Develop organized thought and the means of effective intellectual processing of information − Effective reading of information and the range of comprehension and remembrance

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\"Skills of Choosing, Hiring “Supply-chain and Job Interviewing\" management” ‫ــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــ‬ ‫ـــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــ‬ • Contents: • Contents: − Concept and functions of human resources − Strategic importance of supply chains − Purchasing process management − Supply chains strategies − Choosing and hiring and their position in human − Selecting the seller − Supply chains management resources management − Materials management − Recruitment and choosing and stages of choosing − Supply chains management measure of − Sources of acquiring human resources success − Choosing: importance, methods and steps − Required skills for interviewing • Objectives: − Used techniques in interviews Upon completion of this course, the participants will be − Preparing and conducting interviews and avoiding able to: common mistakes − Demonstrate complete knowledge of sales − Steps of hiring process strategies • Objectives: − Efficiently negotiate with the suppliers Upon completion of this course, the participants will be able to: • Duration: 20 hrs − Understand the role of choosing, hiring and interviewing in the human resources management − Choosing individuals according to scientific basis − Highly and professionally conduct job interviews • Duration: 18 hrs 34 | P a g e

\"Developing Leadership Skills of Middle \"Effective Presentation Level Management\" and Public Speaking\" ‫ـــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــ‬ ‫ـــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــ‬ • Contents: • Contents: − Human contact and its types − Fundamental skills of middle level − Oral presentation, speakers' anxiety and management how to overcome them − Groups management and leadership skills − First preparation: audience, objectives − Authorization and appointing skills − Speech preparation − Solving problems and taking decisions − Plan, introduce and organize the − Planning − Work division on the basis of restructuring presentation − Make tracking budgets for planning and − Effective presentation fundamentals − Choosing means of presentation executing − Evaluate the place of presentation − Human resources policies for managers − Interviewing skills • Target audience: − Employees' evaluation − Working managers, departments heads • Objectives: and their assistants Upon completion of this course, the participants will be able to: • Objectives: − Demonstrate knowledge of the training Upon completion of this course, the participants will be able to: process basics, planning and organizing − Well prepare for presentations and etc. − Solve problems that hinder work process speeches and take related decisions − Overcome stage anxiety and attract − Motivate their workers and evaluate their work audience attention − Avoid great restrictions during Duration: 24 hrs presentations Duration: 20 hrs 35 | P a g e

\"Excellent Administrative \"Effective Presentation \"Information Systems Leadership Means and Management of Decision and Strategies\" Public Speaking\" Support\" ‫ـــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــ‬ ‫ـــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــ‬ ‫ـــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــ‬ ‫ــــــــــــــــــــــــــــ‬ ‫ــــــــــــــــــــــــــــــــــــ‬ ‫ــــــــــــــــــــــــــــ‬ • Contents: • Contents: • Contents: − Human contact and its - Introduction to - Definition of types excellent − Oral presentation, management of administration: speakers' anxiety and information system and how to overcome them basics of modern − First preparation: its importance audience, objectives administration, 20th − Speech preparation - Strategic role of − Plan, introduce and century organize the presentation management of − Effective presentation administrative fundamentals information systems − Choosing means of challenges and future presentation - Information as a strategic − Evaluate the place of manager presentation target - Strategic planning • Objectives: - Solve problems using Upon completion of this - Skills of contact and course, the participants will management of be able to: dealing with others − Well prepare for information system - Motivation presentations and - Build information speeches - Developing creativity − Overcome stage anxiety systems types and attract audience and solve problems attention (marketing, production, − Avoid great restrictions - Time and meeting during presentations finance, human management - Duration: 20 hrs resources and - Prepare and write information technology) correspondences - Integration of information and administrative systems types in different reports administrations - Develop management of information system • Objectives: - Upon completion of this course, the participants will be • Objectives: Upon completion of this course, able to: the participants will be able to: - Demonstrate - Demonstrate knowledge of means knowledge of the of information essence of systems and its importance in taking leadership and its appropriate decisions - Build information importance to the systems types in their administration institution - Draw up strategic plans and policies - Activate the institutional and individual performance Duration: 20 hrs Duration: 24 hrs 36 | P a g e

“Advanced Skills for Trainers” \" Business Protocols (BP)\" ‫ـــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــ‬ ‫ـــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــ‬ • Contents: • Contents: - Preparing to Learn - Introduction to Business Etiquette - Understanding Learning - Greetings and Introductions - Competencies for Adult Educators - Meeting and Board Room Protocol - Accommodating Learning Preferences - Business Ethics - Adult Learning - Entertaining Etiquette - The Art of Facilitation - Telephone Etiquette - Planning a Workshop - Internet and Email Etiquette - Visual Aids - Business Attire and Professionalism - Your Role as an Effective Communicator - Disability Etiquette - Questioning as a Training Technique - Multicultural Challenges - Kirkpatrick’s Levels of Evaluation - On-the-Job Support • Objectives: - Dealing with Difficult Situations There are three tracks available through the - Adding Some Fun Certified Business Professional (CBP) program - - Team Teaching Professional, Executive and Master. The CBP - Training Preparation and Professional credential is for professionals who Presentations desire to possess the foundation business skills required to support and lead today’s • Objectives: organizations. Behind every training session is a lot of preparation In order to attain the CBP Professional credential, and meticulous attention to detail. The truly skilled candidates must attend one of the five CBP trainer can make a program exciting. The learners Professional modules and pass the associated will have fun while they are learning if the facilitator exam, which consist of the following: Leadership, is able to involve their emotions as well as their Customer Service, Sales, Business minds – they will see the involvement, and will feel Communication, Business Etiquette and the energy. This course will teach participants how Professionalism. to develop skills to enhance the learning In order to attain the CBP Executive credential, experience and to work with others to help them candidates must attend all the five CBP meet their maximum potential. Professional modules and pass all associated exams. • Duration: 30 hrs • Duration: 20 hrs 37 | P a g e

\" CBP Customer Service \" \" Sales \" \"First AID (Civilian)\" ‫ـــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــ‬ ‫ـــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــ ـــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــ‬ ‫ــــــــــــــــــــــــــــ‬ ‫ــــــــــــــــــــــــــــ‬ ‫ــــــــــــــــــــــــــــــــــــ‬ • Contents: • Contents: • Contents: - Assessment of − Introduction to Sales - Introduction to − Developing a Positive Danger in an Emergency Situation Customer Service Attitude - Burns − Effective Sales - Bleeding - Customer Service - Nose Bleeds Prospecting - Broken Bones Communication Skills − First Contact Success - Chocking - Asthma - Knowing Your Strategies - Handling a Diabetic − Sales Qualification Patient Customer − Presentation Success - Stings and Bites - Head Injuries - Calming Upset Strategies - Sprains and Strains − Resolving Objections - Spinal Injury Customers and Successful • Objectives: - Telephone Customer Negotiating The purpose of this course is to − Closing the Sale orientate the ‘first responder’ to the Service − Developing a Referral initial assessment, and to manage Program pre-hospital emergencies. The - Internet Customer − Wrap-up and Follow-up theoretical content of the course − The Use of Technology and the practical skills acquired are Service in Sales designed to enable participants to provide the first aid skills needed to - Time Management • Objectives: give immediate care. The course This module lays the foundation represents the minimum level of - Stress for professional selling by training necessary to manage the developing the selling process casualty before more experienced Mana using effective sales methodologies and tactics of the help is available. geme leading sales professionals and take part in interactive scenarios Duration: 20 hrs nt to master those skills. It covers all the major sales stages and • Objectives: teaches the best practices in the sales industry. Upon completion of this - Duration: 20 hrs course, the participants will be able to: The increased competition of the global economy has made customer care one of the top priorities of many companies. Successful businesses are now more customer centric and place a high value on their customer care professionals. positive customer care approaches. Duration: 24 hrs 38 | P a g e

“Health and Safety at Work” - Hazards and Controls Associated ‫ــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــ‬ with the Working Environment • Contents: - Identifying Hazards - What is Health and Safety - Identifying Groups at Risk - Awareness of Health and Safety - Incident management Plan - Examples of poor occupational Health - Measures to improve health and and Safety - Understanding the main risk areas safety practice - Planned and Unplanned Events - Taking responsibility for the • Objectives: workplace This is in introductory - Reporting and Recording accidents qualification that will help - Preparing a risk assessment and improve the safety management policy culture in your - Hazards and Controls Associated with organization by Equipment equipping your workforce - Transport Safety to identify and deal with - Hazards and Controls Associated with hazards at work, helping Working with Electricity to reduce accidents and - Fire Safety achieve cost saving for - Hazards and Controls Associated with the business. Manual Handling and Repetitive Movement • Duration: 25 hrs - Hazards and Controls Associated with Hazardous Substances 39 | P a g e

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“HR for Non- HR Managers” • Working with External Providers B • Performance Reviews ‫ــــــــــــــــــ‬ • Absenteeism 41 | P a g e • Diversity ‫ـــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــ‬ • Privacy Issues • Compensation and Benefits • Contents: • Discipline • Defining Human Resources • Termination • Skills Inventory • Exit Interviews • Forecasting • Job Analysis • Objectives: • Job Competencies • Position Profiles and Job Descriptions In today’s fast-moving world, • Do You Really Need to Hire? managers and supervisors are often • Finding Candidates expected to deal with various human • Advertising Guidelines resource issues. They may be asked • Screening Resumes to take part in developing job • Preparing for the Interview descriptions, sit in on interviews, or • Conducting the Interview take responsibility for discipline. • After the Interview • Employee Orientation Duration: 30 hrs • Planning Training

“The Risk Management Professional “Accelerated Talent (PMI-RMP) Certification” Development Program” ‫ــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــ‬ ‫ــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــ‬ • Contents • Contents • Introduction to Risk Management • In a modular format (an initial twelve days Concepts plus three and twelve-month reviews). • Principles and Concepts of Risk • The design delivers a combination of Management practical business knowledge and personal development insight, which • Introduction to PMI Risk Management enables participants to optimise their Processes learning through effective action. Ongoing development support and coaching • Plan Risk Management throughout the twelve-month period is a • Identify Risks unique feature. • Perform Qualitative Risk Analysis • Perform Qualitative Risk Analysis • Objectives • Plan Risk Responses • Achieve the transition from an operational to a management role • Objectives • Develop the ability to work outside your .All components of risk management will be comfort zone • Have a wider perspective on covered including planning, identification, management and business qualification, quantification, response • Acquire an understanding of organizational politics and the social planning and monitoring and controlling dynamics of organizations risks. Participants will learn to maximize the • Develop the confidence to challenge the results positive project events, and minimize status quo in constructive ways • Change through implementing pockets the consequences of events, both internal of good practice and external to the project. Develop a new perspective on how to make a significant and enduring managerial • Duration: 20 hrs contribution. Duration: 25 hrs “Achieving Strategy through Business Process Change” ‫ــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــ‬ ‫ــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــ‬ • Objectives - Be able to successfully implement • Contents - What are my organisation's programs of change that deliver strategy and objectives? - What are my organisation's business strategies and tangible business processes? - How do we identify them without financial and operational benefits mapping the current state? - How do processes deliver - Re-think linkages between strategy, shareholder value? - Which processes should I business processes and change outsource? programs. Duration: 22 hrs 42 | P a g e

\"Achieving Strategy through “Business and Leadership Business Process Change\" of Sustainability” ‫ــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــ‬ ‫ـــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــ‬ • Contents: • Contents: − What are my organization’s strategy and − Why sustainability? The Global Trends − Sustainability explained objectives? − −The business case for sustainability − What are my organization’s business processes? − Hallmarks of leading organizations − How do we identify them without mapping the − Sustainable innovation − Sustainable leadership current state? − The organizational journey towards sustainability − How do processes deliver shareholder value? − Which processes should I outsource? • Objectives: − How can I align the silo structure and reporting − Understand the critical success factors required to become a more sustainable organization lines with cross-functional processes? − Gain insights from best practice and the − Why are my organization’s external and internal experience of leading organizations. − Know the global trends and underlying drivers of stakeholders and their expectations important? sustainable practices − Understand how and why leading organizations • Objectives: are becoming more sustainable Be able to successfully implement programs of change − Better understand the implications and that deliver business strategies and tangible financial and opportunities of sustainability for your business operational benefits • Duration: 20 hrs Re-think linkages between strategy, business processes and change programs Identify the 'right' processes to be changed • Duration: 18 hrs 43 | P a g e

We Build Your Future … Advice to Every ambitious Employee “Business Leaders’ Program” • Objectives ‫ـــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــ‬ - A greater strategic and external perspective on • Contents your business, its markets and the global business environment - - An engaging blend of interactive presentations, case studies, syndicate work, - Clarity about the ways in which successful individual assignments, and business-related business strategies are created and projects to stimulate innovative thinking implemented in increasingly uncertain about your business and leadership environments as well as the personal capabilities required to achieve this and what it - External speakers who will challenge your means for you and your business thinking - Knowledge of how to create sustained business - Profiling questionnaires that offer new performance, what to change and what to let insights into your business leadership style flourish and impact - A new perspective on leading change and - A 100-day action plan with clear objectives, innovation and how to integrate key activities and timescales that supports the contributions to the business application of your business learning and the successful application of your business plan - Fresh insights into what you can achieve as an inspirational business leader - month and 12-month review modules to support change, to consolidate learning, to re- - An enhanced ability to build high-quality evaluate contribution and development needs stakeholder relationships and to plan for continuing development• • Duration :30 hrs 44 | P a g e

\" Finance and Accounting for \"General Management \"High Performance Leadership\" Managers \" Program\" ‫ـــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــ‬ ‫ـــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــ‬ ‫ـــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــ‬ ‫ــــــــــــــــــــــــــــ‬ ‫ــــــــــــــــــــــــــــ‬ ‫ــــــــــــــــــــــــــــــــــــ‬ • Contents: • Contents: • Contents: - This programme takes − Information for decision − In a modular format (an you on a journey to making both financial and initial twelve days plus discover your true non-financial three and twelve-month potential to become an − Understanding and reviews) this program authentic high performing analyzing the balance sheet, combines the exploration successful leader. The income statement and cash of new management key to achieving this is to flow statement knowledge with a focus identify your core − Planning, budgeting and on the personal purpose, access your cash flow forecasting development required to vision and to develop the − Cash flow and working turn these insights into presence to motivate capital management practical action. An others. − Understanding and ongoing level of managing costs individual attention over • Objectives: − Break-even and contribution a twelve month period analysis makes the program a − Discover your own unique − Driving and monitoring unique experience. The leadership path to divisional performance result is a substantially successful leadership − Preparing and evaluating different way of thinking capital project appraisals and acting. − Clarify your own sense of purpose as a leader • Objectives: • Objectives: − Gain increased self − Increase your confidence − The capabilities to knowledge and experience and understanding in implement substantial financial matters organizational − Learn practices for improvement, enhancing sustaining yourself, your − Develop your skills in the value of your teams and your analyzing and interpreting contribution organization. financial and accounting information, particularly in − A broader understanding − Your organization will gain: the context of the of ‘big picture’ strategic − Improved leadership organization’s strategy, its issues facing your competitors and its industry business performance from senior managers and directors − Be better at decision − The ability to develop a − An increased pool of wisdom making, both on day-to-day challenging and and maturity matters and investment questioning approach to − The ability to develop the decisions senior management and capacity of the company to organizational practices venture into unexplored − Increase your ability to territory. communicate effectively with − The skills of how to use company accountants organizational politics Duration: 20 hrs constructively to get − Understand how and why results 45 | P a g e value is created by businesses. - Duration: 20 hrs Duration: 24 hrs

\" Managing the Supply Chain \"Supply Chain Management \" The Director as Through Processes and Program\" Partnerships\" Strategic Leader \" ‫ــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــ‬ ‫ـــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــ‬ ‫ـــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــ‬ ‫ـــــــــــــــــــــــــــــــــ‬ ‫ــــــــــــــــــــــــــــ‬ ‫ــــــــــــــــــــــــــ‬ • Contents: • Contents: − Developing supply chain • Contents: − The focus of this program is strategies - Key questions at corporate the core processes and how − New business models for they must be linked and business level throughout the supply chain. improved supply chain The key business processes performance strategy include: − Supply chain − Customer relationship segmentation - How to gain and sustain management − Plan: Demand planning − Customer service and forecasting competitive advantage management − Source: Global sourcing − Demand management − Make: Manufacturing and - Identifying your − Order fulfilment the supply chain − Manufacturing flow − Deliver: The role of organisation’s strategic management inventories and − Supplier relationship warehousing, and third assets management party logistics providers − Product development and − Return: Reverse logistics - The development of commercialization and sustainability • Objectives: − Supply chain risk innovative competitive management − Understand how to tie − Performance strategies performance of these measurement &Customer processes to overall profitability. - Strategy in the not-for- financial measures − Objectives: profit context − Learn how to segment New insights into aligning customers and suppliers your supply chain to - Corporate level strategy, based on their contribution achieve competitive to the financial success of advantage including how the your organization − An increased corporate centre can add − Be able to tailor product and understanding of the service agreements that impact of supply chain value to its businesses meet the needs of both management on costs and sides of the relationship financial performance - Understanding ‘strategic perception’ − Gain knowledge of the − Appreciation of \"partnership model\" approaches and - The systemic nature of frameworks that can be − Use the assessment tool to applied to different market strategic interventions and conduct an evaluation of the segments eight cross-functional the management of processes − Reviews of the latest thinking on supply chain change Duration: 24 hrs strategy, planning and execution. - Understanding the - Duration: 20 hrs nature of authority and power in strategic leadership. • Objectives: − An opportunity to consider the strategic leadership requirements of both your organization and yourself as a leader − An understanding of the key strategic questions facing every organization, and the knowledge and techniques to set about addressing these questions Duration: 20 hrs 46 | P a g e

KNOWLEDGE POWER 47 | P a g e

ENGLISH CAATTAALLOOGG A P RJ IALN2 2004224 02 48 | P a g e

E N G L I S H JAN 2022 Programs and Workshops Language Programs (Skills): 1. General English: General English focuses more on the day to day conversation and involves the use of basic vocabulary and grammar. It helps bankers to confidently communicate with other international and national banks. Levels: Beginners, Intermediate, Upper intermediate 2. Business English: , making presentations, doing negotiations, using the telephone, Business English courses include vocabulary and phrases used in banks and professional setting, business writing (writing e-mails and reports), budgeting, delivering presentations, attending and participating actively in meetings or telephone conferences, receiving visitors, negotiating, describing graphs and charts as well as conducting and taking part in meetings. 49 | P a g e

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