Hie Classs Full Script

AD Manager’s Guide to Success

General Hygiene & Communication – Points to Remember Well Groomed Neat Uniform Proper Haircut Ironed Uniform Neat & Clean Shaven I Card Displayed Use of Deodorants Neat & Polished Shoes COMMUNICATION Polite SKILLS Proactive Enthusiastic Professional Patient Listener Language Control Pleasant Personality Flexible, Open and Extrovert

Planning a New Day Stock Enquiry Retail 1. Vehicle 2. Delivery 1. Neat and eye catchy Delivery Area is a must to create the right Display Area impression with the customers. 2. Vehicle set in order looks great in a dealership. Ensure neat display of 3. Warehouse 4. Existing vehicles in their designated area. Maintenance Stock 3. Vehicle storage is very important therefore proper maintenance of warehouse is critical. 4. Always finish the day with complete knowledge of available stock which would help in managing Delivery schedules.

Planning a New Day Stock Enquiry Retail 1. Keep yourself updated with the 1. Enquiry 3. HI-RISE 3. Ensure all enquiries are registered status of all the Enquiries made by Follow Up Entry in HI-RISE. The Enquiry Mobility prospects at the end and beginning App is a great tool to do it. of the day. Status 4. Analyse reasons of loosing 2. Plan to find ways to generate new customers with Leakage Analysis Enquiries that would help in more 2. Fresh 4. Leakage report that helps you plug those footfalls resulting in better sales Enquiry Analysis gaps in Customer experience. Generation

Planning a New Day Stock Enquiry Retail 1. Review your sales target regularly to know how the performance has 1.Target 2. Showroom been. Adjust the tempo of your sales team accordingly. Review Hygiene 2. Maintaining the hygiene of your dealership is important to have the right 1st impression in Customer’s mind. Ensure to keep it clean. 4.Walk In 3. Finance 3. Review the performance of your Finance Team as it helps in achieving Customer Review good sales numbers. Push the non performing financial institutions to offer Handling better deal for your customers 4. Strategize your manpower in a way that maximum customers are attending especially during heavy footfall days.

Points to discuss in a Morning Meeting Enquiry Status Hygiene & Test Ride Maintenance Status Retail Target Achievement Finance HIe_CLASS Status Status Activity Planner

Daily Checklist & Task Delegation Task List Responsibility Showroom Hygiene Network Receptionist Enquiry Management HI-RISE Operator Customer Complaint AD CRM Management Activity Planner AD Manager Checklist Target Allocation AD Manager Pending Payment Follow Up AD Manager Leakage Analysis AD Manager Stock Analysis AD Manager

Check Your Understanding Who is responsible for managing enquiries at Associate Dealerships? a) AD Manager b) Network Receptionist c) HI-RISE Operator d) AD Owner

Check Your Understanding Who is responsible for managing enquiries at Associate Dealerships? a) AD Manager b) Network Receptionist c) HI-RISE Operator d) AD Owner

How to Improve The Sales Knowledge FABE is an important step to explain customers about our products. Features with Benefits are a must. 4 Step Walk around Demo that focusses on what to explain and how. Also helps executives understand the importance of Touch & feel. Product Training Ensure every manpower at dealership has 100% Course completion in HIe_CLASS.This helps in having Trained Manpower Monthly visits of your manpower to competition network enhances their knowledge in countering / handling objections raised by the customers.

Sales Tool Maintenance Test Ride Log Book Sales Approach Book Showroom Infrastructure Leaflet Availability Mileage Board Add customer verbatim board if possible To Be Regularly Updated and Reviewed

Enquiry Management Steps Take Daily Compare Distribute Conduct Stock of Enquiries Target Leakage Enquiries Analysis In Hand Fresh Hot, Vs Enquiries Lost Warm & Enquiries Target Cold enquiries Ensure Analyze Converting Rigorous HI-RISE Enquiries Follow-up Report into Existing Day End Test Ride Enquiries

Top 6 Reporting Duties Daily Sales Report 1. DSR – HI RISE based which helps in monitoring Retail Sales, Stock situation, Enquiry status, booking Retail, Dispatch, Stock , and dispatch Enquiry ,Booking Analytics → Dashboard → Dealer → DSR Stock Summary Report 2. Stock Ageing helps in maintaining Helps in maintaining FIFO FIFO Analytics → Dashboard → Dealer → Inventory Reports DSE Performance Report 3. DSE Performance helps in reviewing and pushing the performance to the next level Helps in reviewing the performance level Analytics → Dashboard → Dealer → Retail Reports

Top 6 Reporting Duties 4. Enquiry Follow ups will help in converting Enquiry Follow Up Report leads to sales and identify leakage analysis Helps in converting leads to sales and identify leakage analysis Analytics → Dashboard → Dealer → Enquiry Reports 5. Financer Summary Reports will assist in pushing Financer Summary Report different companies to deliver better as well as Helps in maintaining cash finance ratio maintain cash finance ratio Analytics → Dashboard → Dealer → Retail Reports 6. Test Ride Report will help in monitoring the Test Ride Management Report number of test rides given and the overall Helps in monitoring the number of feedback and quality delivered Test Rides given Analytics → Dashboard → Dealer → Enquiry Reports

HI-RISE REPORTING

Target Management Step 1 Step 2 Step 3 Target Distribution Activity & Weekly and Monthly among Sales Staff Promotional Reviews • Enquiry, • Test Ride, Planning Performance • Retail Sales Improvement Plan Sales Planning • Yearly Reward & • Monthly Recognition • Bi-monthly • Emphasizing on the importance of breaking down bigger targets into smaller time bound targets • Enquiry Targets and conversion ratio to be closely monitored by the AD Managers • Proper Test Ride and focus on reviewing at frequent intervals will help achieve better results

Ending the Day With… Day End HI-RISE Appreciation Review Update • Enquiry Follow Up Status • Invoicing • Champ Of the Day • Retail Sales • Stock Update • Mileage Board Update • Target Review • Enquiry & Booking • Activity Reminder for next day

Thank You

Confidential Information The information disclosed herein is to be treated as strictly confidential between the parties hereto and not to be disclosed to any other person without prior Permission of Honda Motorcycle and Scooter India Pvt. Ltd. (HMSI). Any breach by the Recipient of this condition shall be taken seriously and HMSI reserves the right to initiate appropriate legal action/proceedings and claim damages.

LEAD (LMC Expert At Honda Dealership)

Progressing with LMC Experts July’2021 August’2021 September’2021 LEAD Assessment Module 2 Assessment LMC Experts Journey Module 1 Assessment Module 3 LEAD LEAD NOTE: 1. Ensure completion of all LEAD Modules on HIe_CLASS. 2. Activity assigned at the end of each module must be completed by all the LMC experts and submitted to your regional trainer by 23rd Aug’ 2021. 3. Doubts can be discussed with your Regional Trainer over phone/ WhatsApp. This information is strictly confidential and not to be disclosed to any other person without prior permission of HMSI.

LEAD LEAD (LMC Expert At Honda Dealership) Module 2 This information is strictly confidential and not to be disclosed to any other person without prior permission of HMSI.

LEAD Content 2.1 2.2 2.3 2.4 2.5 Revisiting LEAD Honda Racing Product Demo Script Power Punch LMC Selling Techniques of Basic & Product Features Products LMC Models • History of Honda’s Summary: Motorsports • Telephonic Script for • Power Punch • What Skills makes • Know Your Honda LMC Models • Advanced an LMC Expert • Honda Racing • Honda Motorsports • Industry Scenario Glories • Walk In Script for technology • Target Customer for LMC/ Sporty Sporty Model of LMC Models • Honda Racing Models(Hornet 2,0 7 • Know Your Championships SP125) • Selling Techniques Customer • Know Your Flag • 4 Step Product Demo • Rule to Watch Out Practice at Dealership Assessment • LMC Experts needs to conduct Product Demo with their LEAD Advance Assessment: sales staff members. • Test to be conducted for knowledge retention, • Retail & Inquiry target for the following months(Aug’21- Oct’21) & New Initiatives taken for promotion This information is strictly confidential and not to be disclosed to any other person without prior permission of HMSI.

LEAD 2.1 Revisiting LEAD Basic

LEAD Revisiting LEAD Basics Know Your Honda Honda Racing Honda Philosophy Racing has always been at the heart of Fundamental Beliefs Honda; indeed racing is Honda’s very DNA. • Respect for the individual. (Initiative, Equality, Trust) • The Three Joys (Buying, Selling and Creating) On September 1st 1982 the Honda Racing Company Principal Model A Corporation was founded • Maintaining a global viewpoint, we are dedicated to CBR 250 RR supplying products of the highest quality, yet at a Honda’s very first Model reasonable price for worldwide customer satisfaction A to the current RC213V MotoGP HMSI In India weapon. 1984 1999 2001 2011 Only Honda Hero Honda JV With HMSI JV With and Kinetic Kinetic Entered in Hero One Ended Ended Honda Honda India Honda Business Line Up Commercial Jets Power Products Two - Wheelers Four - Wheelers RC213V This information is strictly confidential and not to be disclosed to any other person without prior permission of HMSI.

LEAD Revisiting LEAD Basics Industry Scenario Maker Wise Share: 150-180cc Segment 125 cc - Maker Wise Market Share Demographics 12 Months rolling data (May’2020 – May’2021) HERO SUZUKI BAJAJ 2%5% 36% 40% 43% Hero Honda YAMAHA 21% 18% 0% Bajaj Yamaha 18% Glamour CB Shine Pulsar 125 Saluto 125 TVS 18% HMSI Super Splendor SP 125 Discover 125 • 150–180cc segment contributes around 9.2 % to the total 2 • 125cc market is rapidly growing with SP125 & CB Shine wheeler industry with a diverse product portfolio from all has good contribution. • For customers who seek extra features & style and also makers. • Hero Has been a New Entrant in this segment and has good performance and mileage. increased it’s Market Share by ~3.4% This information is strictly confidential and not to be disclosed to any other person without prior permission of HMSI.

LEAD Revisiting LEAD Basics Know Your Customer Target Group Intention of Probing Mindset (Succeeders) 1. Who is the user? • They have aggressive attitude to life. 2. What is user’s occupation? • They look for reward and prestige. • Will often seek for the best. 3. How much would be approximate use? Buying needs 4. Which vehicle is being used? • Sporty design. • Aggressive pickup & speed. Probe Offer • Advance features to be ahead of Interactive Best Solution others. Help Soft Spoken Performance AdrenalinSehoruwshoff Choose Aggressive City ride Fun Right Product Speed lover Thrill Lively Daily commutingHigh class Racing Hangout Highway ride This information is strictly confidential and not to be disclosed to any other person without prior permission of HMSI.

LEAD 2.2 Honda Racing Advanced

LEAD History of Honda’s Motorsports Rally >> Honda is present in every sphere of Motorsports This information is strictly confidential and not to be disclosed to any other person without prior permission of HMSI.

LEAD Honda Motorsports Glories Honda Motorsports Glories in 2020-21 Jaume Masia (Moto3) Tim Gajser (Motocross) Toni Bou (Trial) Max Verstappen (F1) Kevin Benvides (Rally) This information is strictly confidential and not to be disclosed to any other person without prior permission of HMSI.

LEAD Honda Racing Championships Championship Levels- MotoGP, Moto2, Moto3 Racing Events Engine Engine Tyres Honda Riders Honda Teams Manufacturer Suppliers Honda Marc Marquez (SPA) Repsol Honda Team Ducati Yamaha Pol Espargaro (SPA) (Factory Team) Suzuki KTM 1000 cc Michelin Aprilia Takaaki Nakagami (JPN) LCR Honda Team Alex Marquez (SPA) (Satellite Team) Triumph 765 cc Dunlop Ai Ogura (JPN) Idemitsu Honda Team Somkiat Chantra (THA) Asia Honda 250 cc Dunlop Yuki Kunii (JPN) Honda Team Asia KTM Andi Farid Izdhar (INA) Husqvarna This information is strictly confidential and not to be disclosed to any other person without prior permission of HMSI.

LEAD Know Your Race Flag • Flag • Reference Image Meaning • Track open • End of caution • Hazard On/Near Track • Hazard blocking the track • Faster rider approaching (overlap) • (Courtesy Passing) • Debris/Oil/Fluid on track • Rain/wet track ahead • Rain started This information is strictly confidential and not to be disclosed to any other person without prior permission of HMSI.

LEAD Know Your Race Flag • Flag • Reference Image Meaning • Disqualification • Return to Pit • Mechanical problem in bike • Return to Pit • Wet race declared • Rider can change bikes • Race suspended/stop • End of race session This information is strictly confidential and not to be disclosed to any other person without prior permission of HMSI.

LEAD Rules to Watch Out 1. Pit Lane The rider will be requested to ride through the pit lane. Stopping is not permitted. A speed limit of 60 km/h is enforced in the pit lane at all times during the event. 2. Jump Start MotoGP jump start penalties will be levied if done before red light turns off at the beginning of the race. 3. Track Limits The rule states that if any part of the tyre touches the curb, then it is considered in: \"It is like a tennis ruling, it is very clear for us, we can make those rulings accurately,” said Webb. Therefore, if both tyres are out of the track surface and on the painted run-off area, then a penalty will be handed out. .This information is strictly confidential and not to be disclosed to any other person without prior permission of HMSI.

LEAD Rules to Watch Out 4. Long Lap Penalty The long lap penalty is where riders in MotoGP must ride an additional loop of asphalt, supplementary to the main circuit route, should they have broken the track limit, race start or contact rules. 5. Communication with team Communication via dashboard during the race shown in the image: P2- Position 2nd +0.2- split time Rossi- rider behind you L4- Lap 4 This information is strictly confidential and not to be disclosed to any other person without prior permission of HMSI.

LEAD 2.3 Product Demo Script & Product Features This information is strictly confidential and not to be disclosed to any other person without prior permission of HMSI.

LEAD Telephonic Enquiry Script LMC Models Honda Tele-Caller: Good Morning/Afternoon/Evening. Thank You for calling ABC Honda. My Name is XXXXXXXX. How can I help you? (The prospect may ask for certain information about LMC Product) Honda Tele-Caller: Sir/Ma’am, before I transfer your call to one of our Sales Executive who will provide with relative information, would it be ok if I could note down your details? Thank you Sir/Ma’am. (Name, Telephone number, Email id, LMC Model interested in) (Note down these details in Prospect Card) Honda Tele-Caller: Thank the customer again and transfer the call to one of the LMC Sales Consultant. (If the prospect doesn’t have any product specific query) Honda Tele-Caller: Sir/Ma’am, we have a variety of product available to match requirement of every customer. Will request you to kindly visit the showroom to have a look at our exciting products. (Guide the customer with the showroom address) This information is strictly confidential and not to be disclosed to any other person without prior permission of HMSI.

LEAD Walk-In Enquiry Script SP 125 Receptionist: Good Morning/Afternoon/Evening. Thank You for visiting Dream Honda. My Name is XXXXXXXX. How can I help you? (The prospect may ask for certain information about LMC Product) Receptionist: Sir/Ma’am, We appreciate your decision of coming to our Dealership. Please have a seat. Would you like to have Tea or coffee? Meanwhile I will ask our LMC expert who will provide you with relative information, would it be ok if I could note down your details? Thank you Sir/Ma’am. (Name, Telephone number, Email id, LMC Model interested in) (Note down these details in Prospect Card) LMC Expert: Hello Sir/Ma’am. My name is XXXXXX. I have been told that you are looking for SP 125. I must say, “You have a great choice, May I know your name ? Which color do you like in our SP 125? When do you want to buy SP125? Customer: My name is White. I like the color “Black with Yellow Strips” and I plan to buy it today or tomorrow. Is it available? LMC Expert: Yes Sir, this color is the most liked color and in-fact this is also the communication color of SP125. Please come with me so I can show your favorite Motorcycle This information is strictly confidential and not to be disclosed to any other person without prior permission of HMSI.

LEAD Walk-In Enquiry Script SP 125 LMC Expert: All these new features ensure you an advance technology, Advance style, Advance Comfort & Convenience. Let me highlight these USP’s of SP 125 Advanced technology Advanced style Advanced Comfort/ convenience 1. 125cc engine with eSP 1. Aggressive tank Shroud 1. LED, DC Headlamp 2. Fully digital meter 2. Energetic Graphics 2. Engine stop/ start switch 3. Eco indicator 3. Modern headlamp 3. Integrated headlamp beam & 4. Real time mileage design passing switch display 4. Sporty split alloy wheels 4. 5 speed transmission 5. Avg mileage display 5. Bold rear stance 5. Comfortable seat 6. Distance to empty 6. Elegant Chrome muffler 6. 5 step adjustable rear display cover suspension 7. HET, Tubeless tyre 7. CBS with Equalizer 8. Gear position indicator 9. Service due indicator 10. Seal chain This information is strictly confidential and not to be disclosed to any other person without prior permission of HMSI.

LEAD Walk – In Enquiry Script SP 125 (Feature Summary) LMC Expert: Mr. White you would be so happy to know that SP 125 has come up with 11 Segment first features. Here are they: Comfortable Integrated Service due Eco Gear Real time Distance to seat headlamp beam & indicator indicator position mileage empty indicator display display passing switch Seal chain Fully Avg. mileage v digital display meter Tubeless LED tyres Roller rocker headlamp arm 5 step DC adjustable headlamp suspension Engine stop/ CBS with start switch equalizer Silent start with ACG “11 Segment first 5 speed Piston cooling transmission jet features” Off set crank This information is strictly confidential and not to be disclosed to any other person without prior permission of HMSI.

LEAD 4 Step Walk Around Demo SP 125 (Left Side) LMC Expert: Let me explain all features with the benefits to you Mr. White 1. eSP Engine: SP 125 comes with strong 125cc Engine with eSP 2. Fully Instrumental Penal: SP 125 has fully digital meter which will help which ensures Silent Start, low maintenance, better mileage without compromising on the performance of vehicle. SP 125 has PGM-FI you in daily ride and displays advanced information like service due technology ensuring 16% more Mileage indicator, Clock, Gear position indicator, fuel indication and mileage 16% more mileage indicators FI Neutral Eco Headlamp • Odometer Malfunction indicator indicator position • Trip A,B indicator • Real time mileage indicator • Avg mileage Turn indicator Distance to empty Service due indicator Select button SET button Fuel gauge Speedometer Clock Gear position indicator 5. Elegant Chrome 4. CBS with Equalizer: SP 3. Sporty Split Alloy Wheels Muffler Cover: Adding 125 with this technology with Patel Disc Brake: 5 spoke a stroke of lead to most effective & spilt alloy wheels adds active premiumness stable braking. and sporty character. This information is strictly confidential and not to be disclosed to any other person without prior permission of HMSI.

LEAD 4 Step Walk Around Demo SP 125 (Front Side) AC Headlamp DC Headlamp Current is supplied directly from the Current is supplied from the battery to dynamo to the headlamp of the bike the headlamp of the bike. Electricity Supply is variable as it Electricity supply is constant as it is depends on engine rev or rpm. directly connected to the battery Fluctuation in light illumination. No fluctuation in light illumination With constant illumination of DC headlamp, traveling on rough roads & low speed in night time will be more convenient. SP 125 is the first 125cc MC to have LED headlamp. LED • White light gives better visibility on road during night, which makes the • More bright • Straight and more focused beam ride more safer on all types of roads under any light • Longer beam length condition. • Wider beam • More stable in variable speed • Improved Mileage This information is strictly confidential and not to be disclosed to any other person without prior permission of HMSI.

LEAD 4 Step Walk Around Demo SP 125 (Right Side) 1. Aggressive Tank Design & Energetic Graphics: A 2. Long & Comfortable Seat: 705 mm long formidable combination of seat has ample space for ridder and pillion to aggression & energy ,SP 125 travel any distance comfortably. tank design & graphics are truly a head turner. 3. 5 Step adjustable suspension: provides smooth ride on all type of roads. It can be adjusted as per the riding condition. 7. 5 Speed Transmission: SP 125 6. Integrated Engine 5. Integrated Headlamp 4. Seal Chain: With comes with a 5 speed transmission, Start/ Stop Switch: First beam and Passing Switch: low maintenance, which gives a smoother ride on high time in 125 cc MC segment First time in 125 cc MC segment seal chain makes speed. your travel adding comfort and With this integrated switch, convenient high beam/low beam & convenience passing signal can be controlled with flick of a figure This information is strictly confidential and not to be disclosed to any other person without prior permission of HMSI.

LEAD 4 Step Walk Around Demo SP 125 (Rear Side) 4. Bold Rear Stance: A broad grab rail & distinctly designed tail lamp gives a bold and strong personality. 4. Smooth Integration of Seat & Tank: Tank to seat flow line is smoother. As a result rider doesn’t need to be anxious of hitting the tank on braking. 3. Tubeless Tyres: SP 125 comes with tubeless tyres which reduces chances of immediate deflation in case of a puncher This information is strictly confidential and not to be disclosed to any other person without prior permission of HMSI.

LEAD Walk-In Enquiry Script SP 125 LMC Expert: Now that I have shown you the product features Sir, Lets have a touch & Feel of this product, Let me arrange a Test Ride for you Sir. Post Test Ride : LMC Expert: You were looking so handsome while you are on this bike. What did you like the most in SP 125 Customer: I liked the Silent and smooth engine, Suspension, Aesthetics, engine start stop switch CBS with equalizer LMC Expert: Filling the details in Booking Form and taking the conversation further describing about finance options and other customer requirement followed by processing the delivery. Customer: I would also like to know about Repsol Honda Edition LMC Expert: Sure Sir, Let me take you in detailing of our Hornet 2.0 Repsol Edition as well and the change points of Hornet 2.0 and Repsol Edition. This information is strictly confidential and not to be disclosed to any other person without prior permission of HMSI.

LEAD 4 Step Walk Around Demo Hornet 2.0 (Left Side) LMC Expert: Let me explain all features with the benefits to you Mr. White 160cc Powerful Engine: with new HET Fully Digital Meter: The advanced instrument panel BSVI Engine, The new Hornet 2.0 achieves positioned perfectly to take a quick glance down at the strong acceleration and quick response. information – at night or day • Speedometer. • Odometer. • Tachometer. • Battery voltmeter. • TRIP A, B. • Gear position indicator. • Service due indicator. • Clock. Key on Tank: Adding a feel of International higher capacity bike along with convenience Single Channel ABS: Sporty Split Seat : Dual Petal Disc Front wheel single Further amplifying the Brake: With more channel ABS brings sports character, spit power comes the more secure braking seat ensures no head is need to control it. To in complicated left unturned. provide the utmost situations. sense of control, both front & rear wheels are equipped with disc brakes. This information is strictly confidential and not to be disclosed to any other person without prior permission of HMSI.

LEAD 4 Step Walk Around Demo Hornet 2.0 (Front Side) Golden Upside Down(USD) Front fork (1st in sub 200 cc Segment) Unique in this segment, golden USD LED Headlamp: Raging LED headlamp front fork of Hornet 2.0 gives a high re-enforces the advanced street capacity bike image & puts it apart fighter design. Advanced design from the rest. position lamp, along with LED Winkers is adding the style factor. The golden color front suspension is a ultimate combination of advanced 110mm Wide Tyre and technology and superior image. Sporty Wheels: New Alloy . Wheel design accentuates the Sporty Character Advantages Wide Front tyre provides • More strength superior road grip and • More handle stability handling which instils • Excellent cushioning immense confidence in the rider to take on any performance. challenge with ease. • Stiff manoeuvrability Benefits • Easy to handle in city streets and stability at • High-speed. This information is strictly confidential and not to be disclosed to any other person without prior permission of HMSI.

LEAD 4 Step Walk Around Demo Hornet 2.0 (Right Side) Hazard Switch: Flashing indicator lights, an important safety feature for emergency stops & for low visibility conditions. Engine Start/ Stop Switch: Now turn off the engine & other brief stops more conveniently with engine stop switch. Aluminum Alloy Foot Support: Metal finished foot support unite the rider and bike and highlights the premium image. Superior Aerodynamic : The shape of the shrouds & air passages provided in them, helps in achieving superior aerodynamic characteristics and smooth handling This information is strictly confidential and not to be disclosed to any other person without prior permission of HMSI.

LEAD 4 Step Walk Around Demo Hornet 2.0 (Rear Side) Mono Shock Rear X-Shaped LED Tail Lamp: The fierce style quotient Suspension: Mono is further enhanced with the X shaped LED tail shock suspension lamp and classy with LED Winkers as well helps in maintaining the center of gravity thus increasing the stability & gives superior handling. Seal Chain: Seal Chain has seals (O-ring) which maintains 140mm wide Rear Tyres: Wide lubrication between BUSH and PIN for a long time. Rear tyre provides superior road It reduces the chain wear out & chain adjustment grip and handling which instils frequency is reduced resulting in low maintenance cost. immense confidence in the rider to take on any challenge with ease. This information is strictly confidential and not to be disclosed to any other person without prior permission of HMSI.

LEAD Hornet 2.0 Feature Summary Key On Tank Fully Digital Meter Sporty 1. Gear Position Split Seat Indicator LED Tail 2. Service Due Lamp Indicator Monoshock 3. Battery Voltmeter Rear 4. Illumination Suspension Adjustment 140mm Wide Rear Tyre Engine Stop Switch Rear Petal Disc Brake Hazard Switch FR/RR Tubeless LED Headlamp tyres LED Winkers Golden USD Forks Powerful 1 Channel Petal Disc HET Engine ABS Brake This information is strictly confidential and not to be disclosed to any other person without prior permission of HMSI.