GMCClinics Newsletter_2nd Edition

NewsleƩer 2nd“Teamwork Marketing Departmentmakes the GMCClinics Head Officedream work.” Office M-04, DNIC Building, Sheikh Zayed Road Follow us on facebook Follow us on Linkedin Visit our website facebook.com/gmcclinics linkedin.com/company/gmcclinics www.gmcclinics.com

NewsleƩer 2nd ediƟonGMCClinics INTERNAL NEWSLETTER | JULY 2017 ISSUE Announcement Welcome to the second edition of GMCClinics management is pleased GMCClinics Newsletter to announce a “Performance Based Incentive Scheme” for all reception Dear Colleagues, staff. Reception staff will be entitled I would like to welcome you to our second for monthly incentive, computed internal newsletter! based on the Qualified Booking, Our first edition was very well received and I over and above the set targets for take this opportunity to thank you all for your respective clinics. positive feedback. Once again we are bringing you up to date with our latest news. And if For more details check 18June there are any topics you would like us to cover Circular on Incentive. in future issues please do let me know by -CIRCULAR Ref/180617-1 sending to [email protected] or [email protected] – Thank you! New Joiners Nizar Edaili Group Head – Projects, Dr. Silvia Macaya Marketing & Business Development General Den st GMC Green Community Dr. Fikri Soner Specialist Paediatrician GMC Green Community & GMC Tecom www.motherbabychild.com/awards/2017/ Dr. Katherine Morris #MBCAWARDS Consultant Family Medicine GMC Green CommunityVote now and stand a chance to win. Mother Baby and Child are giving away an amazingthree-night stay for a family of four at The Sun Siyam Iru Fushi Resort, Maldives – including a Maria Chris na - Recep onistsnorkeling excursion and spa treatments worth over AED 17,000 to one lucky voter. All you Prency Kumari - Registered Nurseneed to do to enter the draw is hit the ‘share’ bu on a er you have cast your votes online!

Looking back on 2nd Quarter GMCClinics INTERNAL NEWSLETTEREVENTS, CAMPAIGNS, SPONSORSHIPS JULY 2017 Co-branding with Esthederm GMCClinics’ co-branding with Esthederm; a French skin care subsidiary of NAOS was an a empt to help both par es tap into each other market. Our pa ents had the opportunity to receive free facial treatments from Esthederm and their customers had the opportunity to receive discounts on selected services at GMCClinics. Video PresentaƟon Provides plenty of exposure about our services, doctors & their special es. Plays inloop together with the ongoing summer discount campaigns.Wellwoman Well Woman Check@AED400Campaign Introductory rate at Green CommunityGynaecology Consulta on A well woman examination is an exam offered toCervical Screening. Promovalid for GCC un l women to review their health and well-being. It isAUG 31, 2017 recommended once a year for most women. Regular well-woman visits also let your doctor screen and deal Dr. Valentiwniath Ganhyoprroabslehmis that do come up when they're still Specialist Obstmetarlilc—s abnedfoGreynthaeeyctoulorngyinto big issues. Fluent in: English, Turkish, Azari and Farsi Qualifications: MBBS, MD (Ob/Gyn) Women Health Package includes: ● Gynaecologist Consultation Special Interes●t Pap Smear (Cervical Screening) • General and●CHosigmhetVicaGgyinnaael cSowloagyb • AAdntveannacteadl CU●altrrePas-eoNluvonicrdmUallt/raCseosaurniadn Deliveries Call GMCClinics Green Community • branch for appointment. Dr. Valentina is available for consultation on: • Gynecological Cancer Screening 04 885 3225 SAT | SUN | TUE | THU • Hysteroscopy from 9:00am - 5:00pm Background: and MON | WED 19 years of experience in Obstetrics and Gynaecology. from 2:00pm - 9:00pm GMCClinics Green Community (DIP) Follow us on: 1st Floor, “The Market” Shopping Centre Green Community /GMCClinics Hag Al Laila Which means “For this Night”, GMCClinics have celebrated this event by handing out bags of sweets for all our young pa ents. -MAY 10, 2017 Customer Reviews = More Patients There are hundreds of academic and industry reports highlighting the importance that customer reviews have on growing influence on doctors’ reputations and ability to attract new patients. More than 80% of people actively search for online reviews to evaluate medical practitioners before deciding which doctor or medical clinic to give their business too. As part of the company’s strategy for growth – we need to cultivate strong, positive relationships with our existing customers, and ask them to review our services, which will help us attract new patients. As our company grows, the opportunities for our employees also grow. Our partnership with the UAEs leading online health & wellness platform, Enritsch.com, provides us a credible 3rd party platform to collect and benefit from positive customer reviews. As part of an initiative to increase customer reviews, patient numbers and revenues – each clinic will be tasked with collecting 20 or more customer reviews per month on your Company Page on Enritsch.com. [GMCClinic Dental | GMCClinic Medical] To support this initiative, tent cards will be placed at the clinics. Starting this August, we be initiating a “Reception Team Challenge” to compete with the other GMCClinics branch. Each clinic needs to have over 20 reviews in order to qualify. All front desk staff of the most reviews collected that has participated on this event will be rewarded with 100AED each. For any enquiries, please contact the Marketing department via [email protected].

Looking back on 2nd Quarter GMCClinics INTERNAL NEWSLETTEREVENTS, CAMPAIGNS, SPONSORSHIPS JULY 2017 12 All GMCClinics nurses got MAYHappy treated to Lunch Nurse’sINTERNATIONAL DAY Thanks Dr. Safia! SMS Campaign Initial & Renewals of the followingAnnouncements: Season’s Gree ngs, Medicals in Dubai:Doctors- new joiners or clinic • GCAA • FAAschedule • CASA • QCAA • CAA/EASAIf you wish to promote via SMS,please send us a 160 character long BOOK NOWmessage and we are more thanwilling to schedule an SMS campaignfor you.Valued PPRuNe AdsMembership Avia on Adver sementFor Valued applica on user. Arup Gulf WellnessValid un l DEC 31, 2017 Campaign Skin CancerCompany Code: VAL Health Awareness Event at Saico HealthPa ents must get billed with normal Saudi Arabian Insurance in Dubai .codes for Opthal, Dental, Physio etc. Thank you Dr. Murtuza Bandukwala.-with 100% discount for free charges. MAY 04, 2017

WHAT’S ON GMCClinics INTERNAL NEWSLETTERNEW JOINERS AND BUSINESS UPDATE JULY 2017 GMCClinics Ambulance Business EƟqueƩe Training and Paramedic Division Congratula ons to our EMT staffs sta oned at DPR Legoland Jonathan Owera and Glenn Mark Hamili for a job well done! Each will be rewarded by our CEO with 500 AED for their exemplary performance. Friday, July 14: GMCClinics Recep on, select nurses and administrators are gathered for a group training for “Business E que e And Effec ve Communica on Strategy” facilitated by Ms. Larissa Naidoo.Training Centre AnnouncementWe are pleased to announce that our TrainingCentre has acquired a new BLS Instructor fromour very own paramedics team; Swathi K.M..A er a long wait, her license has been finallytransfered and is now under AHA Dubai.Congratula ons! -Jumeirah Interna onal L.L.C. Staff First Aid Training 12 July 2017IŌar with Medics TRAINING CENTRE SCHEDULE At Lapita Hotel June 21 & 22, 2017 InfecƟon Control & IV CannulaƟon (6 CPD each) August 1,5,16,26 & 29, 2017 Basic Life Support (3.5 CPD) August 2,10,19,23 & 31, 2017 Heart Saver First Aid CPR AED August 3,12,17,24 & 30, 2017 For Booking call 04 349 0544 or email us at: [email protected]

JULY MARKETING ACTIVITIES GMCClinics INTERNAL NEWSLETTERCURRENT MARKETING UPDATES JULY 2017 July Door Drops GMCClinics have orgranized flyer distribu ons for Jumeirah 14th of July. Trade Centre Apartments and Green Community both are scheduled on 21st of July 2017; all with a total reach of 23,424 residen al and commercial places covering Jumeirah 1, Al Wasl, Al Badaa, Sheikh Zayed Road and Green Community areas.Campaign Status Trade Centre GMC Trade Centre Apartments is offering GMC Trade Centre Apartments is offering comprehensive medical and dental care comprehensive medical and dental careSummer Discount Offers RollupsGMC | TEC | GCC | TEC for people of all ages. for people of all ages. With the approvalThis is by far the longest and most form Trade Centre Medical • Paediatrics Medical • Paediatricssuccessful campaign GMCClinics have management, we • Family Medicine • Pathology • Family Medicine • Pathologylaunched so far. were allowed to • General Practice • General Practice place rollups at everyGMCClinics would like to thank you all entrance & exit at Dental • Endodontic Treatment Dental • Endodontic Treatmentfor your par cipa on. We are all WTC Apartments. • General Dentistry • Implantology • General Dentistry • Implantologylooking forward to the final tally which • Cosmetic Dentistry • Cosmetic Dentistrywill be by the end of August 2017. • Dental Hygiene • Dental Hygiene CongratulaƟons Additional Services Additional Services GMC TECOM • Audiogram • Vaccination • Audiogram • Vaccination WTC 6% GCC • Executive Medicals • Executive Medicals 23% Call 04 331 3544 for appointment Call 04 331 3544 for appointment TEC 36% We accept most of major local and international We accept most of major local and international insurances operating in the region. insurances operating in the region. GMC 35% CARE CARE Your Health Managed with Care Your Health Managed with Care For the most campaigns booked GMCClinics Trade Centre Apts. GMCClinics Trade Centre Apts. as of JULY 15, 2017. Hotel Apartments Dubai World Trade Centre Block A, 1st floor, Apt. 107 Hotel Apartments Dubai World Trade Centre Block A, 1st floor, Apt. 107 T: 04 331 3544 F: 04 331 4157 E: [email protected] T: 04 331 3544 F: 04 331 4157 E: [email protected] Clinic Hours: Sun - Thu 8:30am - 7pm | Clinic Hours: Sun - Thu 8:30am - 7pm | Sat 8am-5:30pm www.gmcclinics.com www.gmcclinics.com Teamwork makes the dream work Aizat came to this industry without any previous experience in healthcare but in a short span of less than 6 months, she has managed to learn a lot and received lots of positive feedback even from clients. This was possible because of 2 reasons: 1) her willingness to learn and 2) the support she received from her colleagues Anna and Jonna. Thanks to Anna Sakhatska and Jonna Collagon for the great support they gave to Aizat. Each one will receive AED500 reward from the CEO.