MSA University Career Fair 2022 Booklet

TABLE OF CONTENT MSA University........................................................................................................................................... 2 Business Platform....................................................................................................................................... 4 Groupe SEB Egypt ....................................................................................................................................... 6 HSBC Electronic Data Service Delivery .................................................................................................... 14 CELLOPACK................................................................................................................................................. 25 CONCENTRIX............................................................................................................................................... 35 Employme................................................................................................................................................. 40 Dohler ....................................................................................................................................................... 58 Orange Egypt ............................................................................................................................................ 61 Mash Premiere Pharmaceuticals ............................................................................................................. 65 ETHICS HR ................................................................................................................................................. 67 Four Seasons – Nile Plaza......................................................................................................................... 71 GB ACADEMY............................................................................................................................................ 75 KPMG – Hazem Hassan ............................................................................................................................ 78 Edita Food Industries................................................................................................................................ 84 International Kingdom College ................................................................................................................ 88 Premier Services & Recruitment.............................................................................................................. 91 Eva Pharma............................................................................................................................................... 93 NATIONAL AUTOMOTIVE COMPANY-NATCO ......................................................................................... 98 Pylon ....................................................................................................................................................... 100 Under5 Preschools................................................................................................................................. 102 Ultimate Academy.................................................................................................................................. 108 Nano Gate............................................................................................................................................... 111 Future Group Translation Services ........................................................................................................ 113 WebHelp ................................................................................................................................................. 125 STC – Students Training Center MSA ..................................................................................................... 130 Al-Hakeema Healthcare Services........................................................................................................... 131 Aujan Coca-Cola Beverages Company ................................................................................................... 133 1

MSA University About MSA: MSA University provides students with the First British Higher Education in Egypt and the Middle-East Region. It also helps them acquire creative abilities and commitments to lifelong learning. We believe that our students graduate with developed writing, analytical and communication skills essential for them. MSA graduates prosper not just on their first job but through their entire career. MSA University stresses on three vital traits to help develop the students’ map of thinking to gain a competitive edge. Complexities in today’s business environment are accelerated and amplified by digital media and tools. At MSA you’ll learn how to utilize the triple “A” advantage, i-e, Agility, Adaptiveness and Alignment, to give your educational path a competitive edge in the digital age which is adopted by MSA Faculty members and the entire staff of administration. We hope you find the prospect of studying at MSA exciting as we do, feel free to explore our website to learn more about us. Vision of MSA University: October University for Modern Sciences and Arts (MSA) will be among the top five hundred universities worldwide leading Education, Scientific Research and Community Service. Mission of MSA University: October University for Modern Sciences and Arts (MSA) is a leading Egyptian private higher Educational institution with solid British universities partnerships, offering advanced undergraduate and graduate academic programmes that support entrepreneurship, meet job market needs, and run applied scientific research, in addition to providing distinguished community service, enhancing its affiliates’ competencies, using contemporary technology and administrative systems, and complying with local and international quality standards”. Values of MSA University: ✓ Student Centered. ✓ Accountability. ✓ Credibility. ✓ Institutional Loyalty. ✓ Inclusiveness. ✓ Entrepreneurial Spirit. ✓ Commitment to Quality. 2

MSA UNIVERSITY Vacancies: Administration Vacancies 1. Senior Oracle Apex Developer (+4 years of experience in Apex). 2. Oracle Developer (minimum 2 years of experience in Apex). 3. Senior Odoo Developer (4 to 6 years of experience). 4. Odoo Developer (2 to 3 years of experience). 5. Senior PHP Web Developer (4 to 6 years of experience). 6. Learning & Development Coordinator (1 to 2 years of experience in Training Coordination). 7. OD Specialist (3 to 5 years of experience). 8. Administrative Assistant (2 to 3 years of experience). 9. Quality Assurance Specialist (For Biotechnology, and Pharmacy Graduates). 10. Junior Brand Manager (Pharmacy, Biotechnology, Dentistry, and Engineering Fresh Graduates, who are passionate about Marketing are welcome to apply). Interested candidates; should apply online through MSA University Website (Careers Zone) then follow the Online Recruitment Website link: http://recruitment.msa.edu.eg/ 3

Business Platform Company profile: We are an engineering consulting company delivering optimum and sustainable solutions, especially in the industrial field. Whatever your industry, you can rely on our experts to provide you with customized business solutions to make your business grow simpler and with more efficiency. We collaborate with our customers to offer independent services that will help them to reduce cost streamline in their processes and operate in a more profitable manner. We are constantly looking beyond customers’ and society’s expectations in order to deliver market-leading services wherever they are needed. Also providing specialized business solutions that improve quality, safety, productivity, reduce risk, and eliminate waste. We help our customers to run the business in the most professional model. In addition, we provide training courses in several areas such as lean management, supply chain, project management, agility… etc. 4

Business Platform Vacancies – Internship Program: For future leaders in Operation Management Operations management interns is a training role that will prepare the interns for the Operations Associate roles. The internship programs usually last for 10 to 12 weeks, and the interns get acquainted with the routine of organization or business' operations that brings learning and shading through teams and departments. During the internship, operations management interns will face real challenges, grow their interest, appreciate personal and team milestones, and get their effort appreciated along the way. How to Apply: Please Contact our representative at the fair and send us your resume to [email protected] For Any Inquiries call us on +201009297719 5

Groupe SEB Egypt Company profile: Groupe SEB Egypt is a French multinational Co. specialize in Household Appliances, our commercial names are (Tefal, Moulinex, and Zahran) outside Egypt we have more than 40 other brands, our factory site is located at Borj-El-Arab, Alexandria City and our head office is located at Elsheikh Zayed, Giza City. Our global strategy is consistent with our long-standing mission of simplifying and embellishing the everyday lives of consumers and contributing to better living around the world. We take up this challenge year after year by creating new products and services that help to make domestic life more fulfilling. We also strive to meet the new needs of consumers and even anticipate their future aspirations. Our long-term vision is focused on maintaining the right balance between growth and competitiveness to create value for all our stakeholders while strengthening our position as a world leader in small household equipment. This vision enables us to go through turbulent times with serenity while seizing all growth opportunities 6

Groupe SEB Egypt Vacancies – Internship Program: Demand Planner Demand Planner will be overall responsible for planning inventory flow, sales analyzing statistical data, and generating forecasting solutions Job Responsibilities - Develop effective forecast models based on industry trends and demand patterns - Propose and implement solutions to improve demand forecast accuracy. Successfully communicate forecast and inventory estimations to management. - Monitor and report on important changes in sales forecasts, budgets, and business strategies. - Conduct monthly forecast maintenance. SEB Egypt- Address demand-related issues in a timely and effective manner Job Location: Giza - Elsheikh Zayed Job qualifications Majors: Supply Chain, Economics, Accounting, Mathematics, Mechanical Engineering, Business Administration, Finance, Engineering, Management. - Solid understanding of inventory management practices and procedures. - Strong mathematical and statistical knowledge. - Capability to multitask in a fast-paced environment If you are interested to apply for this vacancy, please send your CV to [email protected] and mention (SEB internship) in the subject. 7

Groupe SEB Egypt Vacancies – Internship Program: Retail Financial Analyst Retail Financial Analyst will have a big on our retail store financial data and other responsibilities as mentioned below Job Responsibilities - Determines cost of operations by establishing standard costs; collecting operational data. - Identifies financial status by comparing and analyzing actual results with plans and forecasts. - Guides cost analysis process by establishing and enforcing policies and procedures; providing trends and forecasts; explaining processes and techniques; monitoring variances; recommending actions. - Reconciles transactions by comparing and correcting data. - Maintains database by entering, verifying, and backing up data. - Recommends actions by analyzing and interpreting data and making comparative analyses; studying proposed changes in methods and materials. Egypt- Protects operations by keeping financial information confidential. Job Location: Giza - Elsheikh Zayed Job qualifications Majors: Economics, Accounting, Actuarial Science, Mathematics, Business Administration, Finance. - Analytical thinking. - Details Oriented. - Time Management If you are interested to apply for this vacancy, please send your CV to [email protected] and mention (SEB internship) in the subject. 8

Groupe SEB Egypt Vacancies – Internship Program: Assistant Product Manager Assistant Product Manager DRC (Research & Development Center) - will have an eye on the product management cycle with other responsibilities as mentioned below Job Responsibilities - Work with Operational Product Managers and Business Units on the definition of the projects (models, specs, price targets and timeline). - Work in close collaboration with BEA (Borj ElArab) RDC (Research & Development Center) on the development of new products or improving existing products. - Develop all assets required for the product development: product code creation, packaging, IFU (Instructions For Use), marking sheets, design sheets… - Market launches follow up: Interact with the Operational product managers / BU (Business Unit) on specific operational opportunities/issues. Job Location: Giza - Elsheikh Zayed Job qualifications Majors: Mass Communication, Business Administration, Business & Entrepreneurship, Marketing, Engineering. - Energetic - Tenacity and curiosity to build his/her credibility within the product project team - Ability to work efficiently in a multi-functional project team - Creative attitude to generate or identify new products solution - Agility If you are interested to apply for this vacancy, please send your CV to [email protected] and mention (SEB internship) in the subject. 9

Groupe SEB Egypt Vacancies – Internship Program: Digital Activation Specialist Digital E-activation Specialist has an eye on community management, campaign management, brand, and D2C (Direct to Consumer) Websites, Driving Ecommerce and CRM (Customer Relation Management) and other responsibilities as mentioned below Job Responsibilities - Animate with agencies on our pages to increase communities’ size and engagement level. - Participate in digital content creation with the agency and Communication manager. - Publish digital content on social networks that add value to our brands and products. - Moderate consumer contribution on our pages in collaboration with product managers and ASS (After Sales Service). - Plan with Communication Manager and Execute all web, marketing database, email, mobile, social media and display advertising campaigns for improved awareness and engagement of customers Job Location: Giza - Elsheikh Zayed Job qualifications Majors: Mass Communication, Journalism and Mass Communication, Management of Information and Communication Technology, Business Administration, Communication and Media Arts, Integrated Marketing Communication, Communications, Business & Entrepreneurship, Marketing. - Innovation. - Agile. - Team player. - Energetic. If you are interested to apply for this vacancy, please send your CV to [email protected] and mention (SEB internship) in the subject. 10

Groupe SEB Egypt Vacancies – Internship Program: DTC Online Activation DTC online activation will have a big eye on the e-content on the website process with other responsibilities and other responsibilities as mentioned below Job Responsibilities - Responsible for the website's meaningful content and e-merchandising - Represent the company brand by enriching content with an appealing design using product images and videos to ease the purchasing decision. - Create the various types of content such as: blog articles, premium content, and newsletters each month to drive leads, registrations, and brand awareness. - Ensure shoppers are having a pleasant customer experience browsing our website - Maintain pricing updates across all sites for closeouts, promotions, and everyday pricing. - highlight offers and key products on the website with the latest trendy and fresh look and feel using the latest technologies - Update and upgrade the website design based on the latest trends on a regular basis - Deal with the technical team to collaborate on executing new functionalities or new options or services or regular updates. - Supervise product data entry - Optimizing content for SEO (Search Engine Optimization), topics, and keywords. - Make good use of Google guidance - Introduce campaigns on the website like register and win, in-store registrations campaign, and use big events like Mega Sale to collect more registers - Send newsletter in dual language (AR-EN) - Continuously monitor and perform website to identify opportunities in (category sorting, optimizing attributes, updating photos, enriching product detail pages, etc…) Job Location: Giza - Elsheikh Zayed Job qualifications Majors: Journalism and Mass Communication, Business Administration, Multimedia Journalism, Communication and Media Arts, Communications - Innovation. - Agile. - Team player. If you are interested to apply for this vacancy, please send your CV to [email protected] and mention (SEB internship) in the subject. 11

Groupe SEB Egypt Vacancies – Internship Program: Trade and Category Specialist Trade and category specialist will have a big eye on all offline E-activation programs with other responsibilities Job Responsibilities - Support and help the Key Account Managers to propose and adapt their selling stories - Develop our know-how and define our merchandising strategies to reinforce our presence on shelves and through dedicated activations - Regularly analyze customer activations to measure our ROI (Return On Investment) - Closely working with the product managers to be aware of changes to the families and their products - Liaise and work closely with other functions (Sales, Controlling, Corporate…) to ensure that tasks/projects are moving forward to avoid any impediments to the workflow Job Location: Giza - Elsheikh Zayed Job qualifications Majors: Mass Communication, Journalism and Mass Communication, Business Administration, Multimedia Journalism, Graphic Design, Communication and Media Arts, Integrated Marketing Communication, Communications, Business & Entrepreneurship, Marketing - Agility. - Working transversely. - Creativity. If you are interested to apply for this vacancy, please send your CV to [email protected] and mention (SEB internship) in the subject. 12

Groupe SEB Egypt Vacancies – Internship Program: Mechatronics Engineer will have a big eye on the main robotics machines with other responsibilities will be mentioned below Job Responsibilities - Design and implement automation and Robotic systems on cookware, domestic appliances and molding areas, mainly based on ABB Robotic Arm and injection molding machines robots. - Implement and manage the software that controls the Robots. - Perform integration test and quality control of the Automation system. - Create complete documentation for the Robotic system. - Monitor the use of the Robotic system and optimize its functionality. - Create suitable action plans to solve certain issues related to the automation system. And follow up with others who related to the actions in the action plan. - Troubleshoot problems in the Robotic System. - Create prototypes and work on necessary components. - Develop cost-effective and efficient processes to produce the machines. - Innovate new technologies or machines in the files of automation and robotics. - Prepare the weekly plan for the automation line operation. - Organize the system operation with other engineers during the different shifts according to the production plan. - Training the engineers and workers on technical topics related to the automation system. - Support maintenance of the grippers', mechanical and electrical parts. - Ordering the spare parts and the automation system requirements. - Follow up on the tools and parts of the system and sustaining the 5S. Job Location: Alexandria City, Borj-Elarab Job qualifications Majors: Electronics Engineering, Mechanical Engineering, Robotics - Control and Smart Systems, Electronics and Communications Engineering - Strong background in Robotics and Automation. - Good teamwork & collaborative skills. - Good project management & planning skills. If you are interested to apply for this vacancy, please send your CV to [email protected] and mention (SEB internship) in the subject. 13

HSBC Electronic Data Service Delivery Company profile: HSBC Operations Services and Technology (HOST), we manage the day-to-day operations to deliver the promises HSBC makes to its customers. The Service Centre in Egypt is located in Smart Village, Cairo. It is the first building in Africa to achieve LEED gold status on sustainability. More than half of HOST employees are based in the Global Service Centres (GSCs), a network of 22 off- shore operations which are positioned across the globe. The GSCs provide services to 59 countries and territories across all our global business and functions. Over the years, we have built a professional and efficient GSC structure, offering scale, efficiency and a catalyst for best practice. We continue to play a vital role in the HSBC Group strategy, providing HSBC’s customers and businesses with general processing and professional services in areas such as contact centers, collections, payments, trade services, investment banking services, finance operations and high value analytics. For all available vacancies click here 14

HSBC Electronic Data Service Delivery Vacancies: Operations Associate The job holder is required to deliver the following: - Maintain and improve the delivery of “superior” customer service by working as directed by management to ensure that all work is processed within PLA - To ensure that all work is processed with guidelines and appropriate timescales in order to minimize operational risk and/or customer complaint. - To be aware of the nature of our customer’s business and alert any unusual transactions, to Line Management - Proactively participating and leading change / transformation initiatives across the site and the bank - Ensure that the customer is at the heart of everything we do both personally and as an organisation by ensuring work is completed in accordance with established procedures and standards. - Ensure a high degree of accuracy in order to minimise operational risk - Work productively and professionally. Demonstrate ways to improve customer service and increase productivity. - To operate Operational and FCC Controls - To abide by the Group Compliance Policy by containing compliance risk in conjunction with the relevant Compliance Department. The term compliance embraces all relevant laws, rules and codes with which the business has to apply. Qualifications - Good International Trade experience and background required, working knowledge of ICC Publications UCP600, URC522 - Awareness of the trade facilities and customer trade cycles - Awareness applicable to the role, of the content and application of ICC rules as related to Documentary Credits and Collections and of internal control procedures, - Strong interpersonal skills - Excellent - Fluent English (written and verbal) communication skills - Medium-high MS office knowledge/skills (especially Excel) - Previous experience in large scale centralized operations is desirable - Flexibility to work in time zones as required by business Click here to fill our application: https://hsbc.taleo.net/careersection/external/jobdetail.ftl?lang=en-GB&job=0000HCIS 15

HSBC Electronic Data Service Delivery Vacancies: Service Deliver Operations Associate The job holder is required to deliver the following: - Maintain and improve the delivery of “superior” customer service by working as directed by management to ensure that all work is processed within PLA - To ensure that all work is processed with guidelines and appropriate timescales in order to minimize operational risk and/or customer complaint. - To be aware of the nature of our customer’s business and alert any unusual transactions, to Line Management - Proactively participating and leading change / transformation initiatives across the site and the bank - Ensure that the customer is at the heart of everything we do both personally and as an organization by ensuring work is completed in accordance with established procedures and standards. - Ensure a high degree of accuracy in order to minimize operational risk - Work productively and professionally. Demonstrate ways to improve customer service and increase productivity. - To operate Operational and FCC Controls - To abide by the Group Compliance Policy by containing compliance risk in conjunction with the relevant Compliance Department. The term compliance embraces all relevant laws, rules and codes with which the business has to apply. Qualifications - CDCS Certified - Good International Trade experience and background required, working knowledge of ICC Publications UCP600, URC522 - Awareness of the trade facilities and customer trade cycles - Awareness applicable to the role, of the content and application of ICC rules as related to Documentary Credits and Collections and of internal control procedures, - Strong interpersonal skills - Excellent English (written and verbal) communication skills - Medium-high MS office knowledge/skills (especially Excel) - Previous experience in large scale centralized operations is desirable - Flexibility to work in time zones as required by business Click here to fill our application: https://hsbc.taleo.net/careersection/external/jobdetail.ftl?lang=en-GB&job=0000HBOP 16

HSBC Electronic Data Service Delivery Vacancies: Credit Analyst Job Summary: - Compile and complete the preparation of Credit Applications, Facility Offer Letters and/or to maintain in Transaction Processing systems the approved limits and securities and other relevant static data as per the approved Credit Application and in line with credit guidelines / policies and procedures - Maintain accuracy of data / data standards on Credit Applications in order to ensure data integrity on Group Limit Exposure and Activity Management (GLEAM) System. The primary function of GLEAM is to allow HSBC to meet its regulatory obligations under BASEL 2. - Effectively resolve the queries of the team with regard to Credit process. The job holder is required to deliver the following: - To communicate with RMs (written / verbal) to ensure that the credit applications are in line with the Credit Policies - To implement the Credit policies / procedures laid out by the Credit Risk Management. - Liaise with RMs / COs to ascertain the needs of the business and representing the same in the Credit Applications in line with the Credit Policies and Procedures. - Achieve and exceed relevant process targets in line with business objectives. - Acquire and update knowledge on the process, procedures and products on an ongoing basis. - Produce MI as required. - Delight external customers by providing excellent service. - Be a single point of contact for the onshore region concerned and should be able to handle issues & escalations from the team. - Analyze business trends, establish volume forecasting and plan for effective capacity/resource utilization - Ensure usage of Production Management Tools. - Manage work for quality and ensure compliance with audit requirements - Drive constant improvement in the quality of service provided to Business partners and external customers - Manage the team to ensure timely processing of all instructions with good quality level - Preparation of Legal Documents informing the customers of the availed products and services in line with the proposed / approved Credit Applications. - Handling high value transactions with utmost care given the inherent operational risk. - Ensure Training for the new staff is planned & executed on time and monitor performance including signoffs. - Building positive and professional relationships with Business Partners and colleague in other areas. - Motivate teams working in a challenging operational environment working different shifts. - Lead and develop teams and individuals, focusing on development of direct reports. Create a supportive work environment. - Manage multiple verticals as per business needs within Credit Services. 17

HSBC Electronic Data Service Delivery Qualifications - MBA Finance / Bachelor of Commerce - Experience in credit services/credit knowledge/ credit course - This will be a SME role hence strong knowledge in Credit Service domain with specialization in end to end process & good understanding in other service delivery within Credit Service arena is essential. - As a Senior Credit Service SME should have the expertise to conduct training session independently and set up a comprehensive training governance structure for the team. - The Activity would include Processing/Checking/Approving and other activity which would be required as and when it comes. - Strong leadership skills evidenced by achievement of objectives together with a track record of development of individuals - Experience of building and maintaining strong relations with the Business Units - Excellent decision making skills - Sound Analytical skills - Strong organization and planning skills along with the ability to handle capacities - Strong understanding of Group and GR Operational Risk Framework - Production management skills including MI reporting/interpretation for improvements. - Manage performance management including identifying development and training needs of staff - Initiate cost control measures by achieving resource efficiency and managing cost benefits - Proven experience of identifying and implementing ideas to improve efficiency and customer service - Excellent Communication Skills – Written and Verbal Additional Skills: - Flexible to work in shifts - Prior experience in Credit Services Click here to fill our application: https://hsbc.taleo.net/careersection/external/jobdetail.ftl?lang=en-GB&job=0000HGLQ 18

HSBC Electronic Data Service Delivery Vacancies: GSC HBME CONTACT CENTER The job holder is required to deliver the following: - Answers (or makes) phone calls from our HSBC customers in a polite and friendly way, instilling customer confidence and resolving customer’s issues at first contact where possible. - Delivers what is promised in line with customer expectations - Offers value added products and services based on customer needs analysis and ensures customer understanding of those products - Customers / Stakeholders - Provides excellent customer service to basic inbound customer calls by keeping up to date on training and internal communications - Generating customer loyalty through strong knowledge of key products and services - Owns and resolves issues and understands how and when to escalate - Leadership & Teamwork - Acts as a role model for our Group Values and Behaviours (Open, Connected, Dependable), supporting colleagues and customers to deliver superior customer service through these values - Values diversity amongst team - Operational Effectiveness & Control - Knowledge of Group compliance, Operational Risk and SOX (Sarbanes- Oxley Requirements) for RBWM Centres - Maintains HSBC internal control standards - Awareness of all elements of Operational Risk associated with the role in compliance to SOX for contact centres Qualifications - Must be university graduate in any discipline - Must be proficient language(s) required by the process - Open to working flexible shifting schedules - Must be flexible, customer centric and have the ability to thrive in a team environment seeking feedback and open to development - Takes pride in delivering what is promised in line with the customer and service expectations - Wants to do a good job, is concerned about getting it right for the customer and checks everything is in order - Ability to work in a high-volume, fast paced environment is required - Proficiency with personal computers and basic software packages and specialised applications - Excellent communication skills and is polite and friendly at all times - Displays patience and empathy Click here to fill our application: https://mycareer.hsbc.com/en_GB/external/PipelineDetail/CSE- Contact-Centre/43645?src=JB-257546 19

HSBC Electronic Data Service Delivery Vacancies: KYC Risk Officer GBM - France About KYC: KYC Ops (headed up by Rekha Gomes) sits within Group Operations, reporting into Sonali Goel. The objective of KYC Ops, GBM is to provide Global Banking & Markets and top tier CMB clients with a globally consistent, and best in class KYC process, in over 80 countries. It ensures that KYC profiles are prepared in accordance with Group and Regulatory Policy, obtaining documents as required from the client/ relationship manager, undertake all the necessary due diligence checks and ensure appropriate escalation is followed according to Policy. The KYCS Service function has onshore hubs in New York, London, Dubai, Paris and Hong Kong and supporting GSC centres in India, Philippines, China, Poland and Mexico. KYC Operations is responsible for providing centralized KYC production, validation of clients in support of both client on-boarding and periodic maintenance of client information. It has been tasked with creating a KYC utility service to provide a consistent approach for KYC across the 87 countries of the Group for Global Banking and Markets clients, CMB and RBWM as part of the overall Global Standards Project. The organization is expected to go through a transformation for the next 5 years where new policies, processes and technologies will be implemented. Throughout this time, the organization will need a dedicated, senior process manager that will drive organization’s continuous improvement activities. About this opportunity: - Meet targets on productivity and quality as per the targets and metrics defined for the process. - Instructions/requests to be correctly interpreted, understood and implemented. - All requests to be processed as per the agreed SLA, with 100% quality, keeping in mind the procedure applicable for respective processes, audit and compliance requirements as well as the risks involved - Ensure any procedural updates implemented as required, once cascaded. - Gain complete / end-end process knowledge - Collaborate with peers and management to achieve the business goals. - Needs to be adept and flexible to rapidly changing business, internal scenarios and unexpected events - Ability to understand complex concepts and extract relevant information from extensive documentation quickly - Fast learner and have a “can do” approach The job holder is required to deliver the following: Impact on the Business: - Answers (or makes) phone calls from our HSBC customers in a polite and friendly way, instilling customer confidence and resolving customer’s issues at first contact where possible. - Delivers what is promised in line with customer expectations 20

HSBC Electronic Data Service Delivery - Offers value added products and services based on customer needs analysis and ensures customer understanding of those products - Customers / Stakeholders - Provides excellent customer service to basic inbound customer calls by keeping up to date on training and internal communications - Generating customer loyalty through strong knowledge of key products and services - Owns and resolves issues and understands how and when to escalate - Leadership & Teamwork - Acts as a role model for our Group Values and Behaviors (Open, Connected, Dependable), supporting colleagues and customers to deliver superior customer service through these values - Values diversity amongst team - Operational Effectiveness & Control - Knowledge of Group compliance, Operational Risk and SOX (Sarbanes- Oxley Requirements) for RBWM Centers - Maintains HSBC internal control standards - Awareness of all elements of Operational Risk associated with the role in compliance to SOX for contact centres Customers / Stakeholders [COMPLETE 3-4 AREAS] - Facilitate account activation of newly onboarded clients. - Undertake screening checks. Review hits to determine course of action. Refer to as required - Escalation route needs to be adopted keeping the line manager in loop, - Following procedures is mandatory - Demonstration of service-oriented approach through usage of all tools / job aids provided Leadership & Teamwork - Ensure the KYC escalation policies are followed - Ensure timely escalation of issues as appropriate - Support Line Manager in handling exceptions and escalations - Ability to articulate at the respective resolution forum regarding the pendency in the backlog - Issues identified or brought to the notice - Contribution through own performance towards teams’ objectives on key metrics Operational Effectiveness & Control: - Provide timely, high quality and flexible insights into current month’s performance and highlight key issues and challenges - Understand the risk implications of the job and deliver in line with expectations - Quality targets met consistently 21

HSBC Electronic Data Service Delivery Qualifications - Ability to speak and understand French and English fluently, write business letters and reports, and have good conversational French language proficiency of Level-C/Above - Business Level French proficiency in written, comprehension and spoken skill. - Excellent understanding of KYC, financial regulatory environment and AML risk implications - Previous experience in Wholesale Operation is a plus - Thorough understanding of legal structures of various client types: financial institutions, corporate, quoted companies, private companies, funds, SPV’s . - Proven skill sets in analyzing implications of mergers and acquisitions on legal identities & ownership structures of Corporate, FIs & Funds - Sound knowledge of financial regulatory requirements - Ability to interpret complex changes in regulatory guidelines and assess impact - Excellent communication skills. - Team player and ability to manage people and performance. - Ability to handle crisis situations and take appropriate / timely decisions. - Ability to work well under pressure with high degree of accuracy. - Good understanding of MS office and proven skills on banking platforms. - Self-driven. - Minimum Qualification: Graduation (10+2+3) - Fluent French and English level. - Flexibility to work in different shift timings Click here to fill our application: https://hsbc.taleo.net/careersection/external/jobdetail.ftl?lang=en- GB&job=0000H82G 22

HSBC Electronic Data Service Delivery Vacancies: KYC Risk Operation analyst About KYC: The KYC Operations team is an energetic & a rapidly growing team which is driven by passion & a commitment to make a difference. The objective of KYC Operations is to provide Global Banking & Markets and Commercial Banking & Retail Banking clients with a globally consistent, and best in class KYC process, in over 50 countries. It ensures that KYC profiles are prepared in accordance with Group and Regulatory Policy, obtaining documents as required from the client/ relationship manager, undertake all the necessary due diligence checks and ensure appropriate escalation is followed according to Policy requirements. KYC Operations is responsible for providing centralized services via KYC production teams, validation of clients in support of both client on-boarding and periodic maintenance of client information. It has been tasked with creating a KYC utility service to provide a consistent approach for KYC across the 54 countries of the Group for all the LOBs. The organization is expected to go through a transformation for the next 5 years where new policies, processes and technologies will be implemented. Throughout this time, the organization will need a dedicated, senior process manager that will drive organization’s continuous improvement activities About the opportunity: The role encompasses a number of tasks involving KYC and Tax across multiple business lines, training the team on KYC and regulatory environment, ensuring AML Regulations, policies/procedures are maintained and adhered. One of the key objectives will be monitoring and reporting performance to the management based on agreed timescales. This role also involves liaising with the business partners as well as colleagues and senior onshore partners thus ensuring timely resolution of queries. 23

HSBC Electronic Data Service Delivery The job holder is required to deliver the following: - Review customer profiles to identify possible patterns of money laundering and terrorist financing activity, ensuring compliance with applicable internal policies and procedures and external regulations; - Review and analyze transactional activity for suspicious/unusual patterns of activity utilizing various internal systems, reports and external data sources; - Conclude whether further investigation is warranted based on a reasonable assessment of information obtained; - Review, collect and transmit supporting details to the Assistant Manager of Operations upon conclusion of review; - Adhere strictly to compliance and operational risk controls in accordance with Company and regulatory standards, policies and practices; report control weaknesses, compliance breaches and operational loss events; - Follow appropriate escalation matrix and proactively highlight questionable profiles based on logical reasoning against text-book approach towards procedures; - Keep current with understanding of systems, policies, procedures and US regulations - Provide a supporting role to on-shore business partners. Assist in reviewing alerts and provide support on all AML and KYC monitoring functions performed by Global CDD; - Work on short-term projects/assignments with primary focus on quality. Qualifications - Proficient in English/French in both Written and spoken - Hold a professional qualification in Compliance, AML, ACAMS, MBA… is a Plus - Excellent analytical skills and critical thinking - Proven work experience in a Corporate environment is recommended - A Bachelor’s degree or with equivalent industry/functional experience - Computer literate and ability to work on basic applications like MS Excel, MS Word and Lotus Notes - Ability to be flexible and willing to change along with changes in corporate and department objectives in addition to recommending changes to assist in meeting these objectives. - Ability to balance quality and quantity (volumes) with primary focus on quality. - Ability to learn quickly and adapt to evolving and changing priorities. Procedures change frequently; selected candidates are expected to implement the changes immediately with minimal training. - Is self-motivated, pragmatic (sense of urgency is a must) Click here to fill our application: https://hsbc.taleo.net/careersection/external/jobdetail.ftl?lang=en-GB&job=0000HD7V 24

CELLOPACK Company profile: CELLOPACK for Packaging Industries is an Egyptian shareholding company established in 1982, and is specialized in printing and converting of packaging materials. CELLOPACK is a market leader in its field due to strictly focusing on its mission, vision and core values that are driving its success and fast growth. CELLOPACK employs more than 400 staff working in two manufacturing & production facilities. Our dynamic and professional team of technical, commercial and marketing experts have long experience in their respective fields. Our state-of-the art labeling solutions are well designed for the local as well as the international markets. Our Export division handles the increasing number of international clients. We are proud to deliver our high-quality packaging solutions to clients in the MENA Region, the GCC countries and countries in East & West Africa. Our production standards strictly abide by the international standards for label material. Today, CELLOPACK is the largest producer of pressure sensitive label material in Africa and the Middle East. CELLOPACK is the most advanced producer of paper cores in North Africa. Vision Our VISION is to become the most reliable and sustainable company in the labelling & packaging industry, by delivering unmatched smart labelling & packaging solutions, through continuous improvement and innovation. Mission Our MISSION is to commit to our core values that focus on innovation and team empowerment in order to create long-lasting relationships with stakeholder. 25

CELLOPACK Core Values • Commitment to the vision and mission of our company. • Act with integrity, honesty and demonstrate reliability in all our actions. • Ensure that creativity and innovation are part of our thinking and working strategies. • Embrace teamwork and act with respect towards our staff, our suppliers and our customers. • Ensure that health, safety & environment are priorities in our daily operations. • Empower our staff by providing continuous training and development opportunities. Products • PSL – Pressure Sensitive Label Material. • Packaging Tapes. • Paper Cores. • PVC Electrical Insulating Tapes. • Printed Labels. • Technical Tapes. Location October Factory Address: 3rd Industrial Zone, St. No. 14, Plot no. 94, 12573, 6th October City, Giza, Egypt Tel: +202 38204790-6 E-mail: [email protected] 26

CELLOPACK Vacancies: Production Engineer To strategize, monitor and control the production functions (production and maintenance) to ensure that sales demand is met as per the organization’s standards Job Responsibilities Plan and coordinate manufacturing process of products, and support operation in assuring quality product is produced in timely manner. • Plan and coordinate production processes on daily basis to produce high quality products. • Develop process improvements to effectively utilize equipment and materials to maximize production. • Develop operational strategies to achieve production and financial objectives. • Identify unsafe operations and practices and report them to Production Manager immediately. • Establish safety procedures and environmental regulations for employees. • Provide engineering support for production and maintenance activities to ensure maximum production. • Perform engineering analysis to reduce downtime and outages. • Evaluate current production activities and make recommendations for improvements. • Implement cost reduction initiatives while maintaining high quality standards. • Develop operating instructions and equipment specifications for production activities. • Provides training and guidance to team members to accomplish production goals. • Develop best practices to improve production capacity, quality and reliability. • Investigate problems, analyze root causes and derive resolutions. • Other duties as assigned. • Lean Six Sigma and TPM 27

CELLOPACK Job qualifications • Bachelor degree in engineering (Mechanical Production). • Fluency of English language (reading, writing and speaking). • 0- 3years of experience within manufacturing environment. • Strong technical & leadership skills • Keen eye for small details, to work efficiently with several pieces of documents. • Strong verbal communication skills. • Competency using MS Office • Team-worker • Able to work in shifts Job Competencies • Leading and Supervising • Analyzing • Planning and Organizing • Adapting and Responding to Change • Problem solving • Ability to work under pressure to meet deadlines Job Location Office based. To apply for the listed vacancies, please visit our booth and communicate with our HR Department through: E-mail Address: [email protected] Website: www.cellopack.net Telephone number: +202 38204790-6 28

CELLOPACK Vacancies: Production Planning Engineer Implement day-to-day planning, progress measurement, and forecasting, and provide weekly and monthly reporting to help analyze trends, prepare forecasts and implement adjustments to schedules Job Responsibilities Plan and coordinate manufacturing process of products, and support operation in assuring quality product is produced in timely manner. • Participates in the conversion process of the Sales plans to material plans, by developing the annual plans needed to deliver sales forecast. • Prepares the production resource plan taking into consideration available capacity (man-power, machines and area) in coordination with the Production Managers. • Coordinates with the Warehouse Manager to ensure storage availability of raw materials, and finished goods and monitors the unexpected delays. • Ensures regular update of production and procurement plans. • Monitor day-to-day work progress and prepare weekly and monthly status reports. • Analyze deviations against schedules, and assists in the investigation of causes and recommendations for resolution. • Conduct basic Material requirements planning and develop purchasing plans. • Act as a liaison between prepress, procurement and production teams to ensure successful delivery of all client requirements Job qualifications • Bachelor degree in Production Engineering or Applied Arts. • 0-3 years of experience related to production planning. Job Competencies • Customer-focus • Detail-orientation. • Planning and Organizing. • Analyzing. • Adapting and Responding to Change Job Location Office based. 29

CELLOPACK Vacancies: Customer Service Specialist Handling Customer Service operations with high quality rate Job Responsibilities • Handling the opening of new accounts. • Providing solutions to customers’ problems. • Liaising between customers and the company for up-to-date status of service, pricing and new products. • Updating of customers’ accounts including contact names for future sales. • Keeping updating self-knowledge on new products, services, procedures and tools by attending training and departmental meetings. • Other duties as assigned. Job qualifications • Bachelor degree in engineering/commerce or equivalent. • Very Good command of English language (reading, writing and speaking). • 0-1 years of experience within industrial environment. • Strong verbal communication skills. • Competency using Microsoft office applications. Job Competencies • Strong organizing skills, keen eye for small details. • Strong information collection and management skills. Job Location Office based. To apply for the listed vacancies, please visit our booth and communicate with our HR Department through: E-mail Address: [email protected] Website: www.cellopack.net Telephone number: +202 38204790-6 30

CELLOPACK Vacancies: Sales Specialist Handling Sales operation but administration-based work and to get sales department to work smoothly Job Responsibilities • Generating sales with existing customers and developing opportunities with new customers within assigned territory. • Scheduling appointments, visiting existing customers to review product needs, and determining other opportunities. • Providing product quotes as required. • Opening new accounts. • Continuously update customers on product changes and modifications. • Providing solutions to customers’ problems. • Liaising between customers and the company for up-to-date status of service, pricing and new products. • Updating of customers’ accounts including contact names for future sales. • Keeping updating self-knowledge on new products, services, procedures and tools by attending training and departmental meetings. • Other duties as assigned.. Job qualifications • Bachelor degree in engineering/commerce or equivalent. • Good command of English language (reading, writing and speaking). • 2-4 years of experience within industrial environment. • Strong verbal communication skills. • Competency using Microsoft office applications. Job Competencies • Very good communication Skills • Strong organizing skills, keen eye for small details. • Strong information collection and management skills. Job Location Office based. To apply for the listed vacancies, please visit our booth and communicate with our HR Department through: E-mail Address: [email protected] Website: www.cellopack.net Telephone number: +202 38204790-6 31

CELLOPACK Vacancies: Junior Accountant To provide financial and administrative services to ensure efficient, timely and accurate payment of accounts under his/her control Job Responsibilities • Perform day-to-day financial transactions, including verifying, classifying, computing, posting and recording accounts receivables’ data. • Prepare bills, invoices and bank deposits. • Settle collections by examining customer payment plans, and coordinating with collections department. • Follow-up on payments collection and perform account reconciliations. • Carry-out billing, collection and reporting activities according to specific deadlines to maintain up-to-date billing system. • Monitor customer account details for non-payments, delayed payments and other irregularities. • Verify validity of account discrepancies by obtaining and investigating information from sales, production, customer service departments, and from customers to resolve payment discrepancies. • Process accounts and incoming payments in compliance with financial policies and procedures • Maintain accounts receivable customer files and records. • Summarize receivables by maintaining invoice accounts; coordinating monthly transfer to accounts receivable account and verifying totals. • Prepare monthly reports and assist with month-end closing. • Investigate and resolve customer queries. • Protect organization's value by keeping information confidential. Job qualifications • Bachelor degree in Commerce or Business Administration. • 0-1 years of experience in accounts receivable and general accounting practice. • Knowledge of general accounting principles. • Hands-on experience in operating spreadsheets and accounting software. Job Competencies • Attention to detail and accuracy. • Planning and Organizing • Communication skills. • Problem solving skills. • Data Entry Skills Job Location Office based. To apply for the listed vacancies, please visit our booth and communicate with our HR Department through: E-mail Address: [email protected] Website: www.cellopack.net Telephone number: +202 38204790-6 32

CELLOPACK Vacancies: Quality Control Engineer Follow the review procedures and tests for raw materials, supplies, products and work system, which helps to obtain the ideal product of the company's production and is compatible with the requirements of the client in the least time and cost Job Responsibilities • Examine the raw materials and supplies supplied to the company according to the acceptance criteria. • Report the results of the examination to the direct supervisor. • Check about the product quality during the operation of the machines and then a preliminary inspection of the products during the process of production. • Follow up on any problems during the operation of raw materials and supplies and make reports to the purchases and the direct manager. • External visits from the customers who have complains and problems and you have to solve it. • Conduct the necessary tests for raw materials, products & provides reports and comparisons. • Record and save the samples was tested and given to the customers with the required specifications for be reference upon the customer's request. • Access to the highest quality product with the lowest cost. • Work to reduce the rate of loss during operation. • Work to reduce the rate of customer complaints (customer satisfaction). • Achieve any additional requirements required by the work. • Carrying out the required occupational safety and health tasks. Job qualifications • BS.c of any relevant education to quality. • Experience at least 1 year or more in the same position or relevant. • Proficiency in English and computer. • Familiar to use of the latest measuring tools and tools (laboratory quality). Job Competencies • V. Good Communication Skills. • Team Work • Problem Solving • Attention to details • Functional skills • Organized and systematic Job Location Office based. To apply for the listed vacancies, please visit our booth and communicate with our HR Department through: E-mail Address: [email protected] Website: www.cellopack.net Telephone number: +202 38204790-6 33

CELLOPACK Vacancies: Pre-Press Engineer (Graphic Designer) Designing and editing the customers designs before the printing process Job Responsibilities • Color Separation & Working on creative layouts and art-working pages ready for print. • Editing all designs before the printing process. • Creating designs from scratch. • Working with a wide range of media and use graphic design software. • Estimating the time required to complete the work Job qualifications • BSc. from any relevant background (preferred Applied Arts (Printing and Publishing Section). • From 1 to 3 Years of experience (Preferred in Printing or Packaging Industry). • Flexo experience is preferred. • Excellent in Adobe, illustrator and Photoshop Job Competencies • Excellent knowledge of adobe creative suite software\" Illustrator, Photoshop, InDesign and After Effect \". • Familiar with offset & Flexo printing \"pre-press\". Job Location Office based. To apply for the listed vacancies, please visit our booth and communicate with our HR Department through: E-mail Address: [email protected] Website: www.cellopack.net Telephone number: +202 38204790-6 34

CONCENTRIX Company profile: Convergys is now part of Concentrix. In a world full of average, we stand out. We believe experience is everything. To achieve outstanding results, we’re disrupting the market by being absolutely obsessed with making our clients’ businesses better. We bring together the brightest and most creative minds in business, cutting-edge technology solutions, proven design thinking expertise and exceptional customer experience centers. Our clients notice the difference too… in increased customer loyalty, improved business performance and differentiation in their markets. As a diverse, global organization, we have unconventionally fresh ideas and deliver extraordinary customer experiences for more than 450 of the world’s best brands. Concentrix. A passionate company powered by passionate people. This Convergys page is designed to connect and engage our colleagues and Facebook friends around the world. The site provides an inside look into our business, and shares our employees’ success stories and ways in which they give back to our communities. Employees who post on this page are encouraged to let the Convergys Values guide their content, and to consider all Convergys information - including team members' and clients' names - as confidential and proprietary, and not for posting or publication. And all who visit this site and leave comments are asked to share ideas and feedback, but refrain from using any profanity or threatening language. Finally, our images help illustrate the important work being done to benefit our communities. Should you wish to see your photos included please email them to [email protected] with contextual information about the images. When doing so, please keep in mind privacy considerations, per Convergys Social Media policy, regarding images of employees and those people and organizations benefiting from the work we are doing in the community. Thank you! CONCENTRIX 35

CONCENTRIX Vacancies: • Job Title: Technical Support Engineer-English speaker Job Description: • Greet customers in a courteous, friendly, and professional manner using agreed-upon procedures • Listen attentively to customer needs and concerns; demonstrate empathy while maximizing the opportunity to build rapport with the customer • Troubleshoot basic and routine customer issues that are technical in nature, including hardware, software, networking, or other designated client products • Follow appropriate escalation path to resolve technical issues; including making follow up outbound calls to customers or other parties as needed • Solve problems that are generally unstructured and require extensive use of conceptual thinking skills • Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’) • Clarify customer requirements; probe for understanding • Prepare complete and accurate work including appropriately notating accounts as required • Participate in activities designed to improve customer satisfaction and business performance Job Requirements: • Grads only - Bachelor’s degree holder. • Must be certified any of this courses ( PHP, HTML5, CSS3, SQL Serve, MySQL, UML, LAN, WAN, VLAN, HAproxy, DHCP, DNS, CCNP, CCNA). • (B2/C1) English language level is a must. • Additionally, if you are familiar with Microsoft products (basic knowledge) and you can lose the jargon and explain steps in a simple way, you are very likely to be successful in our process. General Package: Gross 14,000 EGP 36

CONCENTRIX Vacancies: • Job Title: ERP Technical support specialist Job Description: • Responsible for the customer support experience. • Own, troubleshoot and solve customer technical issues, using collaboration, troubleshooting best practices and transparency within and across teams (e.g. swarming) • Identify cases that require escalation (either technically or strategically) • Create and maintain incident management requests to product group or engineering group • Contribute to case deflection initiatives, automation, and other digital self-help assets to improve customer and engineer experience • Provide ramp activities, knowledge sharing, technical coaching, and mentoring • Drive technical collaboration and engagement outside of CSS (Product Engineering teams, Services, Support, Regions) • Lead or participate in building communities with peer delivery roles; may be workload or specialty specific Job Requirements: • Bachelor’s degree holder. • 2+ years in a customer facing service role in any capacity. • Strong customer service background, accurate and logical problem solving • 2+ years of experience in ERP systems like Dynamics, SAP, PeopleSoft, NetSuite ERP, Oracle ERP Cloud, Epicor, and, or related • 2+ years of experience in ERP working in one or more of the following Supply Chain Management areas: o Sales order and Purchase order processing o Manufacturing and Master planning o Inventory and Warehouse management o Inventory costing o Transportation management 37

CONCENTRIX Vacancies: • Job Title: Professional Technical Advisor (Operations Analyst) Job Description: • Respond to customer’s incidents within predefined Time to Respond, Time to Notify, Time To Repair/Resolve without escalation 70% of the time. • Meet or exceed customer Incident Management, Change Management, and Problem Management SLOs. • Perform Incident Lifecycle Management following documented procedures. • Provide technical support to customers. • Perform pre-engineered scheduled changes. • Staying up to date on technologies, certifications, and training to support evolving IT infrastructure. • Handle incoming technical support calls for all voice products (HPBX and SIP products) Job Requirements: • Bachelor’s degree holder. • Must have at least 3-5 years’ experience supporting Enterprise customers. • Technical knowledge VOIP products and features. • Demonstrated experience troubleshooting/resolving IT infrastructure incidents (network, Wi- Fi, WAN/LAN). • Demonstrated experience working with Internet Service Providers (ISP) like Bell, Telus, Zayo, and Rogers outages. • Minimum Cisco CCNA, Fortinet NSA 1, or equivalent industry experience. • Minimum MCSA, or equivalent industry experience. • Knowledge of Routing LAN/WAN protocols. • Knowledge of security incident management and devices (firewalls, IPS/IDS). • Knowledge of common business applications (Exchange, Office365). • Knowledge of Cloud Technologies (Azure). • SIP School Certified Associate (SSCA) or equivalent knowledge. 38

CONCENTRIX Vacancies: • Job Title: Customer Service (Technical Support) Language Gross Salary Language Gross Salary English Up to 7.5 K EGP Italian only Up to 10K EGP French only 8K to 9K EGP Italian & English Up to 12K EGP French & English 9K to 12K EGP Spanish only Up to 10K EGP German only 13K to 15K EGP Spanish & English Up to 12K EGP German & English 14K to 16K EGP Hebrew & English Up to 18K EGP Russian & English Up to 12K EGP Job Description: • Handling incoming inquiries from customers via the phone, email and on online • Providing support for customers to effectively resolve their queries • Using your knowledge of your client products and/or service to enhance sales, brand loyalty and the customer experience • Updating our systems with complete and accurate details regarding your customer interactions Job Requirements & Skills: • Excellent communication and interpersonal skills (written & verbal) • High school diploma • 3 -6 six months of relevant Customer Service experience (preferred) • Highly motivated and strong work ethic. • Courteous, friendly, and professional manner • Strong computer skills and attention to detail • Ability to work to deadlines and targets • Flexibility in your approach to work to meet the changing needs of the business • Ability to work as a team member, as well as independently Benefits: • Competitive salary • A bright, modern, and exciting place to work, with excellent staff facilities • Performance related pay • Voluntary Medical plan • Transportation allowance • Life insurance • Annual reward and recognition events • Holiday pay • Access to training and development opportunities • 39

Employme Company profile: We are an Online recruitment and talent management platform. Our vision is to be one of the top 5 recruitment and training platforms in the middle east by 2030. We provide online recruitment and talent management solutions for candidates and employers to enhance both the organizational Performance and the employee’s performance of the SME’s. Our core values are diversity, continuous learning, consistency and business integrity. We believe that every client is a long-term business partnership. Employ me outsources all recruitment steps starting from sourcing, screening, selecting, interviewing and online orientation to reduce the efforts to our clients. We proudly help our clients and talents pool to dig their paths to their goals. According to the new normal life imposed by Covid-19 we considered video over IP for all our services. We believe that every challenge facing our clients is a unique opportunity that needs to be treated solely. We assist our clients in recruitment and talent management to develop a win win situation for employers and employees by providing the suitable candidate to the suitable employer and assisting the employers in developing their hires. One of our core values is continuous development as we need to be updated to consult and train our clients. We believe in fairness as equal opportunities need to be given to our talent pool. We offer competitive value- based prices for our clients. We offer four diversified recruitment and talent management packages based on the needs of our valuable clients. We also have commission programs on our website, Facebook or WhatsApp. Contacts: Mobile: 01555311986 Website: www.employme-egy.com Email: [email protected] 40

Employme Vacancies by clients: Senior Talent Acquisition Specialist Job description: • Execute the recruitment and selection process including reviewing job descriptions, posting jobs, screening, scheduling interviews, and reference checks. • Implement sourcing strategies to build pipelines of potential applicants. • Assess candidates’ information, including CVs., portfolios, and references. • Ensure the staffing needs of the company are being met, with a long-term talent strategy in mind Participate in evaluating and monitoring the efficiency of sourcing channels propose adjustments. • Maintain recruitment databases such as CVs, interview notes, related paperwork, and tracking records. • Foster long-term relationships with applicants and potential candidates. • Active participation in Talent Acquisition function initiatives including but not limited to Candidate Experience, Corporate Induction Program. Qualifications: • Bachelor’s Degree in any discipline • Min. 4 years in Similar position • Fluent in English • Hands-on experience with full-cycle recruiting using various interview techniques and evaluation methods. • Familiarity with social media, resume databases, and professional networks. • A keen understanding of the requirements for each role in the company. • Experience in using Online Talent Solutions to proactively source candidates. • Knowledge of Applicant Tracking Systems is a plus. 41

Employme Vacancies by clients: Senior Accountant- General Sales Project Specialist is working with front line Sales Manager and Philip Morris to provide all required follow up & analysis for the common projects. Job description: • Handling all regular accounting processes such Journal Entries plus monthly closure accounts. • Responsible for the preparation of general accounts entries and record them on SAP system. • Analyze different general ledger accounts regularly. • Verification of bills receivables & payable. • Organize all company financial programs and ensure compliance to budgetary requirements. • Ensure efficient working of all financial transactions in organization. • Monitor and implement all accounts payable check activation and wire transactions. • Assist departments in account reconciliation process on monthly basis. • Develop and formulate all report and deliver presentation projects for repeated usage. Qualifications: • Bachelor's Degree in Accounting • Very Good command of English • 3 - 5 years of Experience in Similar role 42

Employme Vacancies by clients: Admin & Facility Supervisor Job description: • Oversee the day-to-day operations of facilities / admin and ensure that necessary procedures / processes are implemented as designed and comply with established policies. • Responsible for preparing, issuing & updating and any needed contracts or licenses for all locations (operational, commercial, ...etc.) or similar governmental requirements related to the facilities. • Source and oversee contracts and service providers for functions such as cleaning, sanitary, and gardening. • Responsible for the delivery of facilities services across a designated area in as agreed within the service level agreement established with TBTD. • Responsible for auditing all facilities to ensure Standard Operating Procedures are adhered to. • Create, update, and implement administrative policies, standard operating procedures (SOPs)to improve operations and maximize efficiency. • Analyze facilities & utilities problems, complaints, operational bottlenecks and develop improvement initiatives to the organization's policies and practices. • Lead / Oversee special projects, such as movements of assets between sites and or stockers, by organizing and coordinating information and requirements; planning, arranging, and meeting schedules; monitoring results. • Prepare / review the annual facilities budget related to stationary, furniture, cleanliness tools, etc. • Develop and execute system for regular cleaning, buffet / pantry and storage of facilities • Monitor and manage expenses within the allocated budgets • Monitor the daily reports, ensuring that all admin at all sites are fulfilling their required duties. • Provide timely and accurate management information. • Ensure competitive pricing, tenders, approvals and timely submission for settlement. • Coordinate facilities and project management, from inception to completion. • Manage Admin in HQ and all the other branches during emergencies and lockdowns. • Supervise the implementation of projects to ensure that the project cycle is completed, meeting agreed project parameters (cost budget, timelines, scope and quality), standards and objectives • Responsible for preserving the good condition of infrastructure and ensure that facilities are safe, well- functioning and meet health and security standards. • Develop and monitor office boys’ schedules and custody. • Maintain ongoing communication with contractors, clients, and team • Generate and present regular reports and reviews of facility-related budgets, finances, contracts, expenditures, admin performance and purchases. 43

Employ Me Qualifications: • Bachelor degree in any relevant discipline • 7 years of relevant experience with minimum of 5 in similar role of the facility management field • Prior experience managing blue collar workforce • Prior experience managing large budgets • Prior experience with procurement practices • Additional certification in procurement and supply chain is a plus • Excellent command of English and Arabic 44

Employme Vacancies by clients: Sales Project Specialist Job description: • Responsible to prepare and send the required reports for ongoing projects • Report & Track Sales KPIs setting min-max thresholds, which are related to correctly scoping root causes • Develop data analysis, and reporting services that support business decision making and positively drive performance. • Identify trends and patterns in complex data sets. • Deliver any ad-hoc request for KPIs reviews that require a certain template to be updated from the system for the management. • Responsible for distributing daily, weekly, and monthly reports and follow-up accordingly. • Perform data validation to ensure accuracy and quality of data, in order to support business decision making. • End-to-end accountability of project delivery, ensure project objectives and milestones are met by the end of the project. • Lead the ongoing development, implementation, and consistent adoption of Project Management methodology, including processes, standard tools, and templates. • Establish, build, and implement metrics and reporting dashboards for measuring project status Qualifications: • Bachelor's Degree in any discipline • Fresh Graduate 45

Employme Vacancies by clients: Sales Associate The Sales Associate is a full-time position leads to Sales Supervisor position after One year. The employee will spend 3 months in each of our sales functions - Retail, Modern Trade, Wholesale and sales development. Sales Associate is responsible for developing and enhancing sales department activities by identifying the opportunities and highlighting the strengths Job description: • Support day to day operations in market or back office • Conduct extensive market visits with the Key stack holders • Shadow the sales reps during their market visits • Suggest ways to improve sales (e.g. planning marketing activities) • Conduct competitive research to understand industry • Present the updates & findings on the progress of the program • Create a weekly sales report that identifies key opportunities to reach revenue targets • Acquire the relevant knowledge on all sales channels & product offerings • Handling assignments in different sales channels / regions Qualifications: • Bachelor's Degree in any discipline • Fresh Graduate 46

Employme Vacancies by clients: Training Engineer Develop and deliver established technical training programs, including theoretical and practical lessons, conduct knowledge and skill testing to ensure that employees have the required skills, knowledge and ability to perform to Company standards and achieve overall Company objectives. Manage the technical training process in order to fulfil department’s needs, aligned with the budget. Job description: • Conduct technical training programs, identify training needs and prepare training plans. • Ensure that training programs are designed, developed, delivered, evaluated and updated in line with the PMI best training practices. • Analyze training department activities and performance, take appropriate actions to increase the added value of training • Conduct knowledge and skill testing to ensure that employees have the required skills, knowledge and ability to perform at required standards. • Participate in projects, process improvement, troubleshooting analyses to improve the overall performance of the factory. • Analyze and document training results based on trainee performance and participate /advise management in the decision-making process to qualify or fail trainees through the training courses. • Follow up all applicable EHS procedures and report all accidents/incidents in cooperation with EHSS coordinate safety audits. Qualifications: • Bachelor's Degree in Engineering • 2-3 years of experience in mechanical engineering • TOT certificate is preferable • Experience in FMCG environment is preferable 47

Employme Vacancies by clients: Senior Personnel Specialist Job description: • Handle all personnel tasks, attendance system and monthly effects (additions& deductions). • Handle employee relations and medical insurance. • Responsible for hiring and termination procedures. • Review the database to ensure validity. • Ensure that the personnel KPI's are achieved. • Ensure that work regulations as per labor and social insurance laws are applied inside the company. Qualifications: • Bachelor's Degree in any discipline • 3-5 years of experience • Good command of English. • Previous experience in Similar role. 48

Employme Vacancies by clients: Senior Accountant AR (accounts receivable) Job description: • Ensure the daily cash process is operating according to the policies and procedures • Handle payments from cash accountants and sales representatives • Maintain SAP records according to policies and procedures • Deliver the daily cash payments to the cash pick up company and follow up bank deposits • Assess internal controls on sales representatives’ accounts and follow up on any deficiency • Prepare the required daily reports and KPIs Qualifications: • Bachelor's Degree in Accounting • Min. 5 years of Experience in Similar role • Proficient SAP user • Expert in cash handling and detecting counterfeit cash • Proficient in MS Office especially Excel • Very Good command of English • Flexible to travel to any governorate upon mission required 49