MSME-NEWSLETTER[APR-SEP-2020]-FINAL CRC

www.ppdcagra.dcmsme.gov.in NEWSLETTER Quarterly Edition APR-SEP 2020-2021 TABLE OF CONTENTS WEBINAR ON PERSONAL PROTECTIVE EQUIPMENT (PPE's) 03 INAUGURAL ADDRESS BY THE HON’BLE UNION 04 MINISTER OF MSME & MINISTER OF ROAD 05 TRANSPORT & HIGHWAYS 06 MESSAGE FROM THE SECRETARY (MSME) 07 08 ADDRESS BY ADDL. SECRETARY & DEVELOPMENT COMMISSIONER (MSME) MESSAGE FROM ADDL. DEVELOPMENT COMMISSIONER (MSME) PROFILE OF MSME TDC (PPDC) AGRA TRAINING & DEVELOPMENT SERVICES OF PPDC, AGRA - BEST OPERATIONAL PRACTICES USEFUL WEBSITES FOR MSME 10 SCHEMES & POLICIES COVID PRODUCTS 12 PLACEMENT 16 PHOTO GALLERY / PRODUCTION 19 EXTENSION CENTRES (EC) 21 MESSAGE FROM THE PRINCIPAL DIRECTOR 22 PPDC, AGRA 24 PUBLISHED BY: PPDC AGRA ISSUE: 2020 - 2021 (Q1 - Q2) - APR - SEP 2020-2021 EDITOR: SHRI. K. JAYACHANDIRAN, SR. CONSULTANT EDITORIAL TEAM: SHRI VIKAS VERMA, ASST. DIRECTOR (TRG) SHRI. RAJAN YADAV, FIELD OFFICER (C & M) SMT. MEENAKSHI DIXIT, IT CONSULTANT 02

APR-SEP 2020-2021 INAUGURAL ADDRESS BY THE HON’BLE MINISTER OF MSME & MINISTER OF ROAD TRANSPORT & HIGHWAYS A T T H E W E B I N A R O N P P E 'S O N 1 1th A U G . 2 0 2 0 : E X C E R P T S There was a time when we wanted to import PPEs from China and now we are in a position to export the same. However, exporting of PPEs will call for compliance to stringent international standards. Appropriate quality controls, adherence to delivery schedules, good packaging and cost competitiveness hold the key for exports. State of the art laboratories/ test houses have to be established/ strengthened for quality certification of compliance. Indigenous technologies are said to be adequate but at the same time advanced technologies can be sourced from abroad, if needed. SHRI. NITIN GADKARI The Hon’ble Minister pointed out the significance of MSME HON’BLE MINISTER OF MSME & Sector enterprises in contribution to GDP (30%), exports MINISTER OF ROAD TRANSPORT & HIGHWAYS (48%) and employment generation (11 crore jobs). Focus is given to the 115 identified Aspirational districts in the Delivering his inaugural address, the Hon’ble Minister country to promote rural enterprises there by creating has emphasised that the present crisis due to Covid 19 more employment potential. Cluster development pandemic has to be countered with positivity and self- activities should focus villages to support the class of confidence; there should be no room for frustrations. In people who are socially, economically and educationally the past, we have faced many national crises like, natural are backward. calamities, war with our hostile neighbour nations, fight against terrorism etc., and we have won in all these Removing hurdles like administrative delays, avoidance of challenges. Expressing confidence the Hon’ble minister middlemen and introduction of digitalised management spoke that the country will win over the Covid menace system will go a long way in the development process. The too 100%. “The Art of living has to be learnt and govt. is supporting with financial packages to the tune of practiced to win over the Covid 19”. Rs. 3.7 lakh cr. package. To support credit flow, the commercial banks have been suitably advised to extend The Hon’ble Minister desired that more innovative capital. Recalling his discussion with the Noble laureate approaches need to be adopted for producing PPEs by Md. Yunus on micro financing schemes, social micro using Bamboo/Jute fibres and their blends. Segment-wise finances up to Rs. 10 lakhs will be made available. By this, PPEs based on the requirements and usage have to be it is expected that 2 crore more jobs will be created. identified/ developed on demand assessment. Variety of face masks for different applications and work- The massive target of 5 trillion dollar economy and Rs. 100 situations/ risk level should be identified and lakh crore infrastructure facilities set for India appears to manufactured, he observed. be enormous and difficult but however not impossible to achieve, Hon’ble Minister noted. With the cooperation, coordination and communication among all stake holders, we should be able to achieve the mammoth task set, Hon’ble Minister observed. Demand of PPE kit across the world has been increasing The Hon’ble Minister congratulated the core organisers, every day and the trend could be expected at least for specifically Shri R. Panneerselvam, Principal Director of the next one year. With the second wave of Covid started in MSME Technology Development Centre (PPDC), Agra and few countries, the demand may rise anytime over night Shri K. Sakthivel, Chairman Apparel Export Promotion and further increase the overall demand. The status of Council (AEPC) for organising the webinar. Appreciating manufacture and demand for the PPE in India was dealt the contribution of AEPC in export of apparels and medical at length drawing a comparison with other competing textiles, the Minister said that their track record has been countries like Vietnam and Bangladesh. very good and deserve commendation. 03

APR-SEP 2020-2021 MESSAGE FROM THE SECRETARY OF THE MINISTRY OF MSME SHRI A. K. SHARMA, IAS Initiatives 1.An online B2B and B2C portal will be implemented SECRETARY, MINISTRY OF MSME to enable MSMEs to utilize the business platform. On taking over as Secretary of the Ministry of MSME, Shri 2.Implementation of Industry 4.0 including AI, A. K. Sharma addressed the officers and staff of the Machine Learning, Robotics, 3D printing, Virtual Ministry. In his address, a broad over view on the future Reality (VR), Augmented Reality (AR), Mixed Reality directions and initiatives of the Ministry were (MR) and Extended Reality (XR) and other areas elaborated. Some of the points covered during the specially by strengthening/Re-orientating the meeting are listed below: process and performance of Ministry’s Technology Centre, Tool rooms etc. Objective 1.To promote and facilitate MSMEs across the country. 3. Export promotion and Import reduction through 2.To make India a global leader in Industry 4.0. better, focused and competitive manufacturing with 3.To make India a global Manufacturing Hub & Leading better domestic designs, technology, sophistication, Exporter. packaging, marketing and other interventions and 4.To make full integration, visibility and availability and backward/forward linkages. create world class industrial/ MSME Clusters. 5.To establish effective Industry-Institute linkages and 4.Re-engineering and vertical/horizontal integration make globally benchmarked MSME Institutes. of the Cluster Schemes of the Ministry including 6.To make Indian MSMEs/Industry lean, modern, eco- ASPIRE, SFURTI and MSE-CDP and establishing a friendly and globally competitive. framework of linkages with similar interventions of other ministries. 5. Establishing new Technology Centres/Tool Rooms and establishing linkages with the Industry and similar Centres of other Ministries. Making linkage especially with PSUs, Govt. Institutions and also with Global institutes. Dovetailing the Modernisation oriented schemes of the Ministry: ZED, Lean, design, IPR, Marketing schemes and with/without support of other organizations like UNIDO and other similar offers. “Getting your small business off the ground is probably one of the most difficult challenges you will face, yet one of the most rewarding”. 04

APR-SEP 2020-2021 ADDRESS BY AS & DC (MSME) A T T H E W E B I N A R O N P P E 'S ADDRESSING AT THE WEBINAR ON PERSONAL PROTECTIVE EQUIPMENTS (PPE) ON 11TH AUG., SHRI D. K. SINGH, ADDL. SECRETARY & DEVELOPMENT COMMISSIONER (MSME), MINISTRY OF MSME, GOVT. OF INDIA HAS INFORMED THAT THE GOVERNMENT IS FULLY COMMITTED TO THE DEVELOPMENT OF MSME SECTOR ENTERPRISES. SHRI. D. K. SINGH, IAS market in big way. The apparels industry being an innovative one ADDL. SECRETARY & DEVELOPMENT will produce different types of face masks and other PPEs for COMMISSIONER (MSME), GOVT. OF INDIA. different situation depending on the level of risks associated with CHAIRMAN, PPDC, AGRA, UP. any pandemic. Referring Tirupur town in Tamil Nadu, the AS & DC Due to the COVID pandemic, demand for traditional textiles is (MSME) has praised that the Tirupur based textiles likely to be subdued due to suspension of manufacturing, closure enterprises has been a hub of innovation and of stores and sales outlets. However, the demand will pick up adding that as many as three Common Facility once normalcy is restored, perhaps in a course of 4-6 months, DC Centres (CFC) are functioning in Tirupur alone out added. of eight CFCs which are approved and funded by the Govt. are operating in Tamil Nadu There are Finally, AS & DC (MSME) has assured the participants (around seven field offices of the DC (MSME) in Tamil Nadu, 800+) about the support of the Ministry with new schemes like AS &DC added. ‘Scheme of Schemes’ etc announced under the Atmanirbhar Abhiyan. DC exhorted the participants to register their enterprise The Indian manufacturers are exporting of PPEs before 31st Mar. 2021 in the new UDYAM registration portal. The not only to neighbouring countries but also to system of free registration has been made simple and without European markets where stringent quality, involvement of any agency/ intermediaries. This free registration compliance to CE standards are essential pre- further facilitates subsequent editing, if required. DC urged the requisites. Like knitwear production, Tirupur takes MSME entrepreneurs to complete the online process. a lead role in medical textiles and export of PPEs. Concluding his address, AS &DC (MSME) congratulated the AS &DC (MSME) further elaborated that the Chairman of the Apparel Export Promotion Council and the demand of PPE kits are not going to diminish Principal Director of PPDC, Agra who have taken initiatives for the shortly. Besides, heavy demand of PPEs by the joint programme on PPEs. DC appreciated the joint efforts of doctors and hospital staff demand is also expected AEPC & PPDC, Agra in organising the much-needed and timely from different segments of people like, health webinar on PPEs. workers and support staff. Although, requirements may differ from one segment to other but the \"Starting a successful business is not tricky; demand is expected to increase many folds. starting a successful business does not require above average intelligence. Starting a successful Referring to the Hon’ble Minister of MSME Shri business does require having a pig-headed, Nitin Gadkariji [who was present and inaugurated purpose-driven tenacity about achieving your life the programme] the AS & DC (MSME) spoke about goals and fulfilling your life;s vision through the innovative/ newer medical textiles materials providing products and services that offer blended with bamboo/ jute fibre etc. will hit the uncompromising quality in a scalable and duplicable way.\" - Clay Clark 05

APR-SEP 2020-2021 MESSAGE FROM ADDL. DEVELOPMENT COMMISSIONER SHRI PIYUSH SIRVASTAVA 4. Besides toys, there are large number of items, ADDL. DEVELOPMENT COMMISSIONER (MSME) hitherto imported can be manufactured GOVT. OF INDIA. indigenously. Items suitable for import substitution have to be identified to which design function holds An online training course on Design Engineering for the the key. officers/ supervisors and technicians working in Tool Rooms/ Technology Development Centres and TCSP FOCUS AREAS: projects under the DC (MSME) was held between 1.It is estimated that the tooling space demand is 07/09/2020 to 13/10/202. The theme of the programme 75%. In order to support MSMEs efforts must be was to discuss on Design of Moulds, Die Cast Dies, Press initiated to focus on tooling development sector. Tools and Jigs & Fixtures. At the inaugural session Shri 2.Possibilities of having tie ups with private Piyush Sirvastava, Addl. Development Commissioner Technology Centres should be explored to learn (MSME) has addressed the participants / experts. about their expertise/ capabilities and understand each other. PROBLEMS IDENTIFIED: 3.To concentrate more on import substitution. 1.Plastic components and metal components are in high demand and have a very high potential for automobile METHODOLOGIES AND WAY FORWARD: industries. Manufacturing of these components would 1.To organize a series of webinars to facilitate require Press tools, pressure die-casting dies, moulds exchange of views and ideas between etc. Technology Centres. 2.There is, at present enormous scope exists for 2.The General Managers/ Heads of TCs/ senior expansion of MSME Technology Centres, not only in officers of different Tool Rooms possessing traditional markets, but also to the new markets design expertise should come forward and emerged due to COVID19 situation. Production of deliver technical talks, exchange of views and items such as import substitutes offer scope for address bottlenecks in their respective tool development. Such items will contribute to export rooms. Close coordination with all TCs and TRs promotion. shall be appreciated. 3.In case of toys industry, 85% of the toys are imported. 3.To continue with the momentum and to ensure The demand for traditional toys has come down and information flow, at least one such webinar per therefore, production of electronic toys with quarter shall be organized. mechanical moving parts etc. from indigenous sources 4.Quarterly review of TCs to check performance should be explored. This attempt is expected to help and monitoring shall be done by concerned save foreign exchange on import of toys. directors..Earlier, the Addl. Development Commissioner was appreciative of the efforts of MSME TCs/ TRs and PPDCs for their contribution to the development and production of implements and tools which are useful to contain the spread of Covid 19 pandemic. \"What do you need to start a business? Three simple things: know your product better thananyone. Know your customer, and have a burning desire to succeed.\" - Dave Thomas 06

APR-SEP 2020-2021 PROFILE OF MSME TDC (PPDC), AGRA PPDC, Agra was set up primarily for technological up a)Process & Product Development Division gradation of small-scale enterprises which are comprising of Foundry, Investment Casting, Heat engaged in foundry, castings and forging products. Treatment and CNC Machine shops, Additionally, PPDC plays an important role in b)Testing Division comprise of testing facilities providing accelerated support services to aspiring equipped with modern laboratories to undertake and existing entrepreneurs. It assists the MSMEs to testing/ certification services in metallurgy, foundry enhance their competitiveness in general and and forged products, foundry units in particular. The Centre mainly c) Consultancy Division provide technical, managerial focuses its activities on (i) improving access to & entrepreneurial consultancy services to the technology, (ii) providing skill up-gradation (basic up- existing and prospective entrepreneurs, and skilling/ re-skilling, refresher trainings for d)Training Division deals with imparting training professionals etc.), as per emerging needs and offer services to promote entrepreneurship and advocacy to the MSMEs (iii) Guidance and counseling employability. Short-Term, Medium-Term and Long- to promote entrepreneurship and employability. Term courses affiliated to NCVT, NIELIT, SC-ST Hub, UPSDM, NBCFDC, NISE, NSQF, DST etc. are Having its Head Qtr. Office in Agra, PPDC has undertaken. established a few Extension Centres at chosen locations in several states. The idea was necessitated Over 25+ years of its existence, PPDC has emerged as so as to expand its activities in the country’s larger technology development and training organisation to geographical area. In addition to its network of field cover several sectors under the category of micro establishments, some of its activities/ schemes are and small enterprises and to support aspiring being implemented on Pan India involvement basis. entrepreneurs. The Centre endeavours constantly to diversify its activities and continuing to serve and To cater to the needs of small entrepreneurs, PPDC’s grow in other areas, hitherto unexplored. services are carried out in the following areas: 07

APR-SEP 2020-2021 TRAINING & DEVELOPMENT SERVICES OF PPDC, AGRA BEST OPERATIONAL PRACTICES PPDC, Agra in all its sphere of activities always \"If you don't know who your target audience is and strives for excellence. PPDC considers that its what they're struggling with, then your struggle is the personnel, irrespective of their position in the basis for PPDC's actions\". Orienting the priorities and hierarchy are very important for its varied activities presenting the right methods diligently and aligning it at the workshops/ laboratories/ production shops with PPDC’s needs are the guiding principle that PPDC and also at their field units. Its officers and staff, follows. Identification of target participants and rather than physical infrastructure/ facilities do performance challenges before actions begin holds contribute significantly to offer of services to the the key for successful delivery of PPDC’s services. intended beneficiaries and thus for the growth of the organisation. 2. Support to Remote & Rural Areas Some of the activities are exclusively undertaken to Some of the healthy practices followed by PPDC, Agra develop Remote/ Rural areas and North-Eastern to achieve its organisational goals are listed below: states. As part of new initiative, PPDC, Agra developed a training vehicle called “Skills on Wheels” equipped 1. Opportunity Sensing: with all teaching aids like, Computer Systems, PPDC, Agra invariably advises its officers and staff to Softwares, LED, Air Conditioner, Generator, and sitting keep an eye on the changing scenarios, both arrangements, etc. These initiatives are useful for technological and commercial and gather schemes like Deendayal Antyodaya Yojana- National information for adaptability within broad objectives Urban Livelihoods Mission (NULM); Pradhan Mantri of the organisation. PPDC believes that designing Kaushal Vikas Yojana (PMKVY), SFRUTI etc. impactful training and development programmes is the first step in not only implementing useful, [The “Skills on Wheels” Vehicle has been drafted for industry-ready skilled employees but works for training services in remote and rural areas for providing skilled manpower to MSMEs. providing access to participants to learn skills at their respective places. This service has become very Trainings in up-skilling/ re-skilling as well as short popular among the people in the rural areas. Through term training programmes in diverse sector such as this initiative, the Centre could reach locations which Agriculture, Electronics, IT & ITES Food Processing, were deprived of skill training facilities.] Apparel, Banking/ Financial Services, Beauty & Wellness and rural sector. Opportunities for 3. Extensive usage of Digital Mode and Online educated unemployed youth in areas not very close working: to engineering but diversification calls for newer Online Training Programmes: PPDC, Agra has been area where there is scope are undertaken. Need- organizing several training programmes on online based Skill Development Training Programme as per mode. It has many advantages like drastically less the requirements of various Ministries/ Departments infrastructure requirements, attracting participants of and Undertakings of Government of India such as different place to join the programmes and at the NBCFDC, NSFDC, UP Skill Development Mission comfort of their home or office. Online classes, (UPSDM); Supporting Human Capital Development remote learning facilitates has wider reach. Cost (SHCD); National Institute of Solar Energy (NISE) and saving for the beneficiary participants and also to NSQF Courses of sponsored by National SC-ST Hub PPDC, Agra has been guaranteed. PPDC use a variety (NSSH)/ DC(MSME) are undertaken. Based on need of training methods to reach students in educational assessment, various tailor-made/ industry-oriented institutions, and ensures that is executed in a diverse high-end training programmes are also organised. manner. 08

APR-SEP 2020-2021 Cashless Transactions: THE GAZETTE OF INDIA : PPDC, Agra has deliberately adapted a system to accept EXTRAORDINARY payments through Net Banking, Credit/ Debit Card, payment gateways like Razorpay, UPI/ BHIM App etc. Similarly all the [PART II—SEC. 3(II)] payouts meant for clients/ vendors/suppliers are being done in Cashless modes via bank transfers, NEFT/ RGTS. Needless to MINISTRY OF MICRO, SMALL mention that all their internal transactions like salary/tour AND MEDIUM ENTERPRISES allowances payments are being done on cashless mode. NOTIFICATION 4. Swachhta Activities: S.O. 1702(E).—In exercise of the Utmost care is taken to maintain the Centre’s premises, buildings powers conferred by sub-section (1) read with sub-section (9) of section 7 and surroundings. Willing support from the employees is of the ‘Micro, Small and Medium Enterprises Development Act, 2006 obtained. Similar cleanliness is maintained in field offices also. (27 of 2006) and in supersession of the notification of the Government of Employees do cooperate in the cleanliness drives that are India, Ministry of Small Scale Industries, dated the 29th September, undertaken from time to time. Cleanliness creates high 2006, published in the Gazette of India, Extraordinary, Part II, Section3, efficiency and increased productivity. Employees are motivated, Sub-section(ii), vide S.O. 1642(E), dated the 30th September 2006 happier and more satisfied as well for their contributions in the except as respects things done or omitted to be done before such Swachhta activities. supersession, the Central Government, hereby notifies the 5. Deployment of personnel for working in shifts, including following criteria for classification of night shifts: micro, small and medium enterprises, In order to utilize the resources (manpower, materials and namely:— utilities) to enhance productivity PPDC, Agra has followed working in night shifts mainly in Workshops and production (i) a micro enterprise, where the shops. It was observed that the volume of production ensuring investment in Plant and Machinery or quality has increased on comparison with day-time working. Equipment does not exceed one crore rupees and turnover does not exceed In night shifts, PPDC, Agra is also entitled to avail a rebate of 15% five crore rupees; on electricity charges. During nights, electricity is also available without fluctuations and to the optimum voltage level. (ii) a small enterprise, where the investment in Plant and Machinery or 6. Conclusion: Equipment does not exceed ten crore The idea of introducing Best Practices was emanated from the rupees and turnover does not exceed office of the DC (MSME) to elicit details on the kind of practices fifty crore rupees; being adapted by its constituent establishments so that an exchange of views could happen and in the process, the accepted (iii) a medium enterprise, where the best practices could be replicated in all Technology Centres and investment in Plant and Machinery or Tool Rooms. PPDC, Agra would like to learn from its sister Equipment does not exceed fifty crore organisations about the type of good practices they adapt which rupees and turnover does not exceed are proven, healthier, adaptable and beneficial to PPDC to offer two hundred and fifty crore rupees. its services more effectively to the targeted beneficiaries. This notification shall come into effect \"A small business is an amazing way to serve and from 01.07.2020. leave an impact on the world you live in.\" - Nicole Snow [F. No. 2/1(5)/2019-P&G/Policy (Pt.-IV)] A. K. SHARMA, IAS Secretary, MSME. 09

APR-SEP 2020-2021 USEFUL WEBSITES FOR MSMEs 1. CHAMPIONS PORTAL is a tech-driven control room-cum-management information system, was launched by the Ministry of MSME, as part of its effort to support enterprises; to help MSMEs in terms of finance/ raw materials/ labour/ permissions etc. CHAMPIONS stand for creation and harmonious application of modern processes for increasing the output and national strength. 3. MSME SAMADHAAN is an online Delayed Payment Monitoring System, governed by the Micro and Small Enterprise Facilitation Council (MSEFC) for settlement of disputes on getting references or filing on Delayed payments by aggrieved MSMEs. Filing can be done online through MSME SAMADHAN portal and the status of filing can be checked online. 2 UDYAM REGISTRATION: The change in definition of MSMEs as part of the relief package for the industry amid the coronavirus outbreak was announced. New and renewal registrations of MSMEs, effective 01/07/2020 shall be done before 31/03/2021. This is mandatory. Over 3 lakh MSMEs have registered on Udyam portal since July 2020. Udyam Registration can be filed online based 4. MSME SAMBANDH is a Public Procurement Policy on self-declaration with no requirement for Monitoring Portal launched by Central Government documents of proof, barring Aadhar. From July, for the MSME. The main objective to launch this an enterprise can be registered just on the portal is to monitor the implementation of the Public basis of Aadhaar number and self-declaration. Procurement from MSEs by Central Public Sector Udyam Registration has also been fully Enterprises (CPSEs). integrated with the IT and GST systems. 10

APR-SEP 2020-2021 USEFUL WEBSITES FOR MSMEs 6. GeM PORTAL – GeM is a short form of one stop Government e-Market Place hosted by DGS&D where common user goods and services can be procured. They recommended setting up of a dedicated e-market for different goods & services procured or sold by Government/ PSUs besides reforming DGS&D. Set up essentially to provide Marketing Assistance to MSMEs. 5. TReDS – The Trade Receivables electronic Discount System enables MSME suppliers to get quick access to low-cost finance. TReDS is an online mechanism for facilitating the financing of trade receivables of MSMEs through multiple financiers. The mechanism also enables discounting of invoices of exchange of MSME sellers against large corporate. 7. MSME SAMPARK portal is a digital platform, wherein, jobseekers (passed out trainees / students of 18 MSME Technology Centres) and recruiters (various reputed national & multinational companies) register themselves for getting employment and getting right kind of manpower respectively. 11

APR-SEP 2020-2021 SCHEMES & POLICIES SCHEME OF FUND FOR REGENERATION OF TRADITIONAL INDUSTRIES (SFURTI) SFURTI through its interventions aims to They are of the following Three types: rejuvenate traditional industries by making them Soft Interventions more Productive and Competitive by: Hard Interventions Thematic Intervention Increasing Production Volume by Installation of improvised machinery. The time frame of SFURTI project Implementation is 12 Implementing of quality control protocols. Months. Implementation of upgraded product profiles. Implementation of design interventions for PPDC’S CONTRIBUTION AS A NODAL AGENCY relevant and higher value products Objectives of SFURTI PPDC Agra started submission of SFURTI Cluster as a 1. The primary objective of SFURTI is to organize the Nodal Agency in 33rd Scheme Steering Committee traditional industries and artisans into Clusters to (SSC). make them Competitive and provide support for their long-term sustainability and economy of scale. The 20 Nos. of proposal submitted and approved in 33rd SSC. 2. To Assure Market and Enhance Marketability of products of these clusters by providing support for INTERVENTION IN ATMANIRBHAR BHARAT ABHIYAN new products, design intervention and improved (ABA) DISTRICTS packaging and Brand Establishment (Thematic Intervention). On 13th May 2020 the Prime Minister announced a Atmanirbhar Bharat Abhiyan (ABA) stimulus package to 3. Upgrade skill and capabilities of Artisans through help revive the Indian economy following the lockdown. Training and Exposure visits. The ABA districts have identified include states like Rajasthan, Uttar Pradesh, Bihar, Madhya Pradesh, 4. To assist artisans by provisions of CFCs, Improved Jharkhana, Odhisha etc. from where the migrant workers Tools and Equipment, and deployment of cutting were returning. edge technologies for higher value products. PPDC Agra submitted 08 Nos. of SFURTI cluster Potential Beneficiaries proposals in ABA districts. SFURTI Cluster Proposals Artisans, workers, machinery makers, raw meant for implementation in ABA districts have been material providers, entrepreneurs, institutional approved. and private business development service (BDS) providers. GLIMPSES OF INTERVENTIONS Artisan guilds, cooperatives, consortiums, networks of enterprises, self-help groups (SHGs), enterprise associations, etc. Implementing agencies, field functionaries of Government institutions/organisations and policy makers, directly engaged in traditional industries. Cluster Interventions and Implementation Time Frame The Cluster Interventions are various steps which are undertaken to meet the objectives and Goal of SFURTI in the cluster. 12

APR-SEP 2020-2021 SCHEMES & POLICIES GOVERNMENT E MARKET PLACE (GeM PLATFORM) of specialized services such as consulting services and engineering services.While GeM shall seek to cater to The Government e Marketplace (GeM) platform was all the buyer needs for goods and services that are launched on 9th Aug., 2016 as an online, technology commonly used, it shall build its goods and services driven, end to end solution for procurement of offering in a staged manner. GeM shall prioritize those commonly used goods and services for all Central goods and services to be supported in the short term Government and State Government Ministries, that have a low level of customization, are more Departments, Public Sector Units (PSUs) and affiliated standardized and have larger transaction volumes in bodies. the public procurement domain. As the GeM platform matures, it shall support goods and services requiring Scope of Operations for the GeM Platform There are higher degree of complexity. three facets to defining the scope of operations for the GeM platform: At the same time, the GeM platform shall clearly define the set of goods and services that the platform shall Who are the customers (both buyers and sellers) that never cater to constituting the exclusion list. This shall GeM platform will cater to What will be the goods and include goods that are highly specialized and limited to services offered on the GeM platform very niche buyer segment, such as defence equipment, and services like mining services. How shall the GeM platform operate to execute the afore- mentioned ‘Who’ and ‘What’ How The GeM platform shall be an open marketplace and Who shall focus solely on being a platform for Government GeM has been conceptualized with the aim of reforming buyers to meet sellers and conduct business. It shall public procurement in the country. The GFR 2017 neither own the goods and services sold through the mandates all Ministries or Departments to procure platform nor own the supply and logistics of goods and Goods and Services available on GeM from GeM. GeM services transacted on it. The GeM platform shall be a aims to replicate the offline market on its online trust based portal where the buyer shall hold the platform to create an open market that bring together responsibility to ensure value for money and timely sellers across the board ranging from established payment in any purchase made and the seller shall brands to MSEs, indi- vidual suppliers, suppliers of hold the responsi- bility to ensure the accuracy and innovative products and services and artisans. GeM integrity of all informa- tion shared, the quality of shall permit any seller, regis- tered in India in products and services sold and the timeliness of the accordance with prevalent laws and regu- lations, deliver. manufacturing or marketing genuine goods/ services to sell on GeM. What GeM has been conceived as a platform for the sale and purchase of commonly used goods and services. The spectrum of goods and services procured by the Government is very wide. The goods procured by the Government is very wide. The goods procured by the Government range from highly standardized goods like A4 printing paper, printing cartridges and electronic goods like printers and laptops to highly specialized goods like drilling equipment and medical equipment. Similarly, for services, the spectrum ranges from standard services such as security services, chauffeur services and gardening services to a more complex set 13

APR-SEP 2020-2021 ONLINE TRAINING PROGRAMMES - ORGANIZED DURING LOCKDOWN DIGITAL MARKETING BUSINESS ANALYTICS WITH PYTHON Course contents/ topics covered: Marketing Strategy, Course contents/ topics covered: Meaning of data and Introduction to Digital and Social Media marketing, Industry related data science applications- Descriptive Website Design basics, designing a website for statistics & Data visualisation using Python-statistical achieving sales results, Measuring performance of inference-Correlation, regression using Python-Machine website using Google Analytics Search Engine learning Algorithms(Binary logistic regression) in Python. Optimisation Basics, Social , Social Media Content Participants will gain complete theoretical knowledge Calendars, Planning and Automation, Face book about descriptive statistics, correlation & regression.- Marketing, Growth Hacks and Business Account, Email Participants will be able to work with live datasets in and SMS Marketing Basics. Python Total number of participants: 30 (Male: 23; Female: 7) Total number of participants: 18 (Male: 16; Female: 02) Duration: from 31-7-2020 to 3-8-2020 (4 Days) Duration: 08-08-2020 to 16-08-2020(4 Days) INTERNET OF THINGS ARTIFICAL INTELLIGENCE Course Contents/ Topics Covered: Course Contents/ Topics Covered: 1. What is IoT? IoT around Us. 1. Introduction: What is Artificial Intelligence, Machine 2. Creating connected world. learning, deep learning natural language processing, 3. How to make your device understand your needs. reinforcement learning 4. Make your device do your chores. 2. Supervised Learning: intuition about regression And 5. Learn to talk to your device. classification algorithms;Unsupervised learning: intuition 6. Let’s make our own IoT, Industrial & Home about clustering and association algorithms. applications. 3. NLP: Basics of NLP, Chatbot architecture: End to end 7. Build your own IoT. chatbot using Dialog flow , Python and Azure. 8. Available hardware platforms/ personalize your 4. Supervised Learning: hardware. 9. Make your device to talk with others. Neural networks:artificial 10. How to protect your device. Neural networks - convolution 11. How to communicate with other devices, Learning neural network How it works? standard protocols. 5. Industrial AI problems & solutions. Guidelines. Total Number of Participants: Total Number of Participants: Course 1 - 88 (Male: 58, Female 30) 56 (Male: 44, Female 12) Duration: : 5 Days 27-04-2020 to 01-05-2020 Duration: 5 Days 27- 04-2020 to 01-05-2020 Course 2 - 24 (Male: 14, Female 10) Duration: : 5 Days 25-05-2020 to 29-05-2020 14

APR-SEP 2020-2021 TRAINING PROGRAMMES & CONTACT DETAILS OF EXTENSION CENTRES NSQF EXEMPTED SHORT COURSES 1.CNC Machining - Lathe 14 Embedded System 2.CNC Machining - Milling 15. Hypermesh Engineer 3.CNC Programming- Lathe 16. JAVA 4.CNC Programming- Milling 17.Master CAM 5.Computer Hardware & Networking 18. MATLAB 6.CREO Parametric (Pro-E) 19. Microcontroller Programming 7.AutoCAD - Mechanical 20. PLC Programming 8. CATIA 21. REVIT Architecture 9.3D Printing 22. SCADA 10.3DS Max 23. Solidworks 11. ANSYS 24. STAADPRO 12. DelCAM 25. Unigraphics 13.Electrical CAD 26. VLSI FIELD OFFICERS OF PPDC EXTENSION CENTRES[EC] & ENTREPRENUERSHIP FACILIATION CENTRES [EFC] MSME - TDC, PPDC is operating its field establishments in various location in the country, known as Extension Centres and Entrepreneurship Facilitation Centres.The contact details are as follows. 15

APR-SEP 2020-2021 COVID PRODUCTS DESIGN & DEVELOPMENT, MANUFACTURE OF TOOLS, EQUIPMENTS & IMPLEMENTATION TO FIGHT AGAINST COVID-19 1. SEMI FOWLER HOSPITAL PATIENT COTS: SANITIZER PET BOTTLE As a result of increasing demand stemming from the ongoing corona virus disease (COVID-19 pandemic), ensures minimal contact with other surfaces and also the global hospital beds market experiencing saves time. Owing to its benefits like ease in dispensing, exponential Growth. A compounded annual growth applicability, and ability to be wall-mounted is foreseen rate of 6% between 2019 to 2025 is expected. Reports to reinforce the demand. Based on the advantages, the indicate that the hospital beds market is dealing with a pump bottle hand sanitizer segment is foreseen to grow scarcity of supply, citing how contagious the virus is, faster than the flip-flop bottles segment by 2030. PPDC the need to keep infected patients in Isolation medical Agra along with assistance from IGTR Indore has wards and the use of advanced medical facilities for undertaken a project to design and manufacture of \"critically ill patients to monitors vital signs, provide Sanitizer Pet bottles. 100ml and 200ml Sanitizer bottles mobility and comfort to the patient population.\" have been developed and are being produced on commercial scale. Design studies/ mould production were Special Features: successfully completed in a record time on war-footing Sturdy frame work basis. A Blow Moulding Machine was procured. High Strength Uses/ Advantages: Easy to Handle Back rest position maneuvered by separate screw Strong ABS Molded Head & Foot Panels Break – Resistant Four Location for IV rod Transparent Jar Chemical Resistance Materials: Special Features: Mild Steel (Rectangular M.S. Tube) with Epoxy Sanitizer bottles have been developed in a variety of powder coats sizes/ shapes and color. 2 Section Top made of Perforated M.S. Sheet. High strength to weight ratio Cost wise very low as compare with Market price Physical parameters: Height & Width/ Weight: Available with Diff colors ( customer specified) Length – 206 cm Materials: Polyethylene terephthalate (PET) Width – 90 cm Physical parameters: Height & Width/ Weight: Height – 60 cm Height:130mm;Width:74mm;Thickness:2.5 mm;Capacity:200 ml For Product Enquiry: +91 74012 99849 MEDICAL BOTTLES [email protected] 2. PLASTIC HAND SANITIZER BOTTLES / LIQUID SOAP DISPENSER/MEDICAL BOTTLES: Hand sanitizer is a liquid, gel, or foam generally used to decrease infectious agents on the hands. In most healthcare settings alcohol-based hand sanitizers are preferable to hand washing with soap and water, because it may be better tolerated and is more effective at reducing bacteria Pump bottles are an easy way to dispense hand sanitizer and are widely used in multiple institutions, hospitals, offices, manufacturing industries and households. These containers are ideal to use as it 16

APR-SEP 2020-2021 COVID PRODUCTS DESIGN & DEVELOPMENT, MANUFACTURE OF TOOLS, EQUIPMENTS & IMPLEMENTATION TO FIGHT AGAINST COVID-19 3. NON-CONTACT FOOT PRESS HAND WASH UNIT: The alcohol works immediately and effectively to kill (FOOT PEDAL HAND WASH UNIT/ HAND SANITIZER bacteria and most viruses. COVID-19 pandemic has impacted DISPENSER) the demand of alcohol-based hand sanitizer. The device The demand for hand sanitizer dispensers had shot used in sanitizing is sanitizer dispenser. The rise and the up after the Covid-19 outbreak and many small-scale outbreak of pandemics such as COVID-19 have influenced entrepreneurs have been cashing in on this demand, the growth and demand for hand sanitizer dispensers. As even manufacturing automatic and footoperated government offices, commercial outlets and industries have hand sanitizer dispensers. As government offices, been instructed to ensure availability of sanitizers, commercial outlets and industries have been manufacturers are receiving bulk orders for production of instructed to ensure availability of sanitizers, sanitizer-dispensers. Instead of insisting on visitors to visit manufacturers are receiving bulk orders for our washrooms, offices have placed the foot-operated Production of sanitizer dispensers. “Instead of sanitizer dispenser at the office entrance. It is reported that insisting on visitors to visit our Washrooms, we have the average market demand across the globe is likely to placed the footoperated sanitizer dispenser at the witness a phenomenal rise of over 600% during 2020. The office Entrance. increasing demand for sanitizing solutions is expected to fuel the market growth Uses/ Advantages: With this device, the water could be used without Uses/ Advantages: touching the Tap with hands. By pressing the pedal With this device, the sanitizer/ Hand Wash Liquid could with a foot, the Tap would dispense the Water. This be used without touching the bottle with hands. By device is mainly designed for use in public areas like, pressing the pedal with a foot, the bottle would dispense hospitals and big companies, where a large number the liquid. of workers are employed. This device is mainly designed for use in public areas like, hospitals and big companies, where a large number Special Features: of workers are employed. High Strength. Hand Sanitizer market witnessing unprecedented Easy to Operate. Demand due to Outbreak of COVID. Low Maintenance. Cost wise very low as compare with Market price. Special Features: High Strength Materials: Cost wise very low as compare with Market price Stainless Steel Available with Diff Materials like as Steel, CPVC etc. Physical parameters: Height & Width/ Weight: ( customer specified) Height: 4 feet This user-friendly equipment is made using SS for Width: 1.5 Feet strength and sturdiness. 4.NON-CONTACT FOOT PRESS SANITIZER Materials: DISPENSER UNIT: (FOOT PEDAL SANITIZER Stainless Steel & CPVC DISPENSER) Sanitizer is a liquid for washing hands in order to get Physical parameters: rid of harmful bacteria. They are gels that contain Height: 4 feet alcohol in order to kill the germs present on the skin. Width: 1.5 Feet \"A small business is an amazing way to serve and leave an impact on the world you live in.\" - Nicole Snow 17

APR-SEP 2020-2021 COVID PRODUCTS DESIGN & DEVELOPMENT, MANUFACTURE OF TOOLS, EQUIPMENTS & IMPLEMENTATION TO FIGHT AGAINST COVID-19 5. POLY – TI FACE MASK (A NOVEL BIO POLYMER Special Features: ALONG WITH HIGH QUALITY NANO MATERIAL Easier Breathability as per IS16289:2014 Annexure C COATED MEDICAL GRADE MASK) Splash Test Qualified Medical Grade Mask CSIR-NCL (Council of Scientific and Industrial Research Classified as ‘’ Class I ‘’ Flammability as per 16 CFR – Part - – National Chemical Laboratory) Pune has developed 1610 two-layered facemask as an important preventive measure, to stop exponential spread of novel Materials: Coronavirus and also for protection of frontline COVID Non-Woven Bio Polymer Cellulose coated. warriors on field. Respiratory viruses that includes Coronaviruses target mainly the upper and lower DESIGN DEVELOPMENT & MANUFACTURE OF TOOLS, respiratory tracts. Hence protecting the airway from EQUIPMENTS & IMPLEMENTS TO FIGHT AGAINST COVID-19 the particulate matter generated by microdroplets / aerosols could prevent human infection. Contamination of mucous membranes of the mouth and nose by infective droplets or through a contaminated hand also allows the virus to enter the host. Hence the droplet precautions/airborne precautions using masks are crucial while dealing with a suspect or confirmed case of COVID-19. In this current crisis to stop the exponential spread of the virus, CSIR-NCL team of Scientists lead by Dr. Syed Dastager and Dr. Mahesh Dharne have worked extensively in developing the technology, which can effectively prevent transmission of bacteria or viruses inward or outward and is cost effective. CSIRNCL Scientists used indigenously produced and patented technology of biopolymer to develop a highly effective mask by using medical grade cloth in Pune. To ensure the developed mask is capable enough to prevent bio aerosols, i.e., aerosols containing bacteria and viruses, bacterial filtration efficiency (BFE) as per the ASTM standard F2101 were studied. The tests are carried out by using aerosols of Staphylococcus aureus ATCC 6538 – a human pathogen, at a flow rate of 28.5 L min-1. The South India Textile Research Association (SITRA), Coimbatore, a government approved nodal agency for medical textiles, carried out these tests. Uses/ Advantages: Effectively Prevents Transmission of Micro Organisms 99.9 % Bacterial filtration Efficiency (ASTM Standard F2101) 92.63 % Particulate filter Efficiency (ASTM F2299/F2299 M03) 18

APR-SEP 2020-2021 PLACEMENT TABLE SHOWING THE PLACEMENT DETAILS OF CANDIDATES TRAINED BY PPDC, AGRA DURING THE PERIOD JAN TO SEP - 2020 19

APR-SEP 2020-2021 PLACEMENT TABLE SHOWING THE PLACEMENT DETAILS OF CANDIDATES TRAINED BY PPDC, AGRA DURING THE PERIOD JAN TO SEP - 2020 \"What do you need to start a business? Three simple things: know your product better thananyone. Know your customer, and have a burning desire to succeed.\" - Dave Thomas \"It's not that we need new ideas, but we need to stop having old ideas.\"- Edwin Land \"Strive not to be a success, but rather to be of value.\" - Albert Einstein Build your own dreams, or someone else will hire you to build theirs."- Farrah Gray 20

APR-SEP 2020-2021 PHOTO GALLERY / PRODUCTION Investment Casting at PPDC, Agra Valves/ raw material Mild Steel / Application : Fluid Transportation Base plates / Raw material : Mild steel /Application : Injection Mould Base Plates PPDC, Agra has received the various orders of casting Base plates / Raw material : Mild for development of products of MSME Industries and steel /Application : Injection Mould they are supply the casting to Railways, BHEL and Glass Base Plates Industries.Products are SS-304 Rings,Blower and Farm Pully Etc. 21

APR-SEP 2020-2021 LIST OF COMMON ONLINE COURSES BEING ORGANISED BY PPDC HEAD QTRS & ITS EXTN. CENTRES 1.3D Printing, Leading Towards Industry 4.0 55.How to Setup Food Processing Unit? 2.3PL (Third Party Logistics) 56.How to start Import and Export Business Management & 3.Advance Excel, Power Point 4.Advanced Java Documentation Procedure 5.Air Cargo Management & Business Etiquette 57.HR Analytics 6.Android App Development 58. Hybrid Electric Vehicle 7.Auto CAD Civil/ Mechanical 59.IATF 16949:2016 .Internal auditing 8.Awareness program on GMP Certification 60.Industry 4.0 Technologies (Digital Industrial Technology) 9.Awareness Program on ISO 50001-2018 61.Information Security 10.Awareness Programme on Welding Inspection 62.Intellectual Property Rights 11.AWS Architecture 63.International Air Cargo Management 12.AYUSH Medicinal Products-Production & Marketing 64.Internet of Things 13.Basic Computer Course & Tally 65.Introduction to Data Science 14.Big Data with R-Programming 66.Introduction to Machine Learning 15.Blockchain Technology 67.Java (Core + Advance) 16.Building Repair and Maintenance Strategies 68.JAVA (Core + Advanced) 17.Business Analytics with Python 69.Land survey & Value assessment 18.Business Communication 70.Lean Management 19.Business Oriented Programme on Solar Energy 71.Lean Six Sigma Black Belt 20. C/C++ 72.Lean Six Sigma Green Belt 21. CATIA 73.Lean Six Sigma in Healthcare Services 22.CCTV-Installations & Maintenance 74.Logistics & Supply Chain Management 23.Cero Online Training 75.Machine Learning with Python 24.CNC Programming Lathe 76.Marketing Management - Introduction Marketing for 25.CNC Programming Milling 26.Coral Draw Small Scale Entrepreneurs 27. CREO 77.Material Testing 28.Cyber Security 78.Microcontroller Programming 29.Data Science with Python 79.Microsoft Excel & Power Point - Beginner to Advanced 30.Design Thinking for Start-Ups 80. NDT 31.Digital Marketing 81.New Product Development & Auto CAD 32.Dual Certification Course in LSSGB & LSSBB 82.NX 10 CAD/CAM/CAE 33. E-Commerce 83.Organic farming and Agricultural Exports 34.EHS Internal Auditing (ISO 14001 & 45001) 84.Photoshop CS 35.Electric Vehicle Charging Station 85.PLC Programming 36.Electrical Design & Drafting 86.Practitioner’s Course - Goods & Service Tax / Income-Tax 37.Electronics & Sensors Technology 87.Project Management 38.Entrepreneurship Development 88.Project Report/ Business Plan Preparation 39.Energy Management System (EnMS)-ISO 500001:2008 89.Quality Management System 40.Excel VBA Macro Courses 90.Return Filling & Latest Update on GST 41.Expand Your Business 91.Scheme for Micro-Small Entrepreneurs 42.Export Import Management & Procedure 92.Sea Cargo Management (Procedure & Documentation) 43.Finance & Subsidy Schemes for Micro & Small 93.Setting up Micro & Small Enterprises 94.Six Sigma Black Belt Entrepreneurs 95.Six Sigma Green Belt 44.Finance for Non Finance Executives 96.Six Sigma Yellow Belt 45.Food Processing 97.Solar Energy 46.Graphics Design 98.Solar PV Installation 47.GST Annual Audit, Returns, Changes in GST due to 99..Start Your Own Business 100.Warehouse & Inventory Management (Week-end Batch) Covid 19 101.Web Development 48.GST- Refresher Course 102.Web-Based Marketing 49.GST Return ,Changes in GST due to Covid 19 103.Youtube Video Marketing 50.GST with Tally ERP.9 51.Hacking Defender \"A small business is an amazing way to 52.Hardware & Networking serve and leave an impact on the world 53.Hospital Management you live in.\" - Nicole Snow 54.How to set up Micro & Small Enterprises? 22

APR-SEP 2020-2021 JUNE INTERNATIONAL 27 2020 MSME DAY THE UN GENERAL ASSEMBLY DECLARED 27TH JUNE MICRO, SMALL AND MEDIUM SIZED ENTERPRISES DAY, to raise public awareness of their contribution to sustainable development and the global economy. The theme of this year’s programme was “ Reviving MSMEs from Covid-19 impact”. The international MSME Day 2020 was observed on 27 June. Shri D.K. Singh, Additional secretary & Development Commissioner (MSME) inaugurated the webinar. During his inaugural address, the AS & DC (MSME) spoke about the promotional schemes for MSMEs. Some of the points discussed are as under: To utilize the services of Ministry of MSME and its field offices namely, MSME – Development Institutes, Technology Development Centres spread across the whole of India. It was advised that the MSMEs to work towards promoting competitiveness and innovations. The schemes of the Ministry of MSME and schemes being implemented by the Office of the DC (MSME) to be availed. Schemes like Lean manufacturing, ZED, and Cluster Developments are very useful to MSME entrepreneurs. It was emphasised that the Cluster based approach has been very useful to improve business of MSME sector. Enhancing competitiveness and scaling-up plans should be a continuous process. Conveying best wishes to MSME fraternity, AS & DC (MSME) said that the Govt. is committed to help MSMEs by way of policies and schemes for development and growth of MSMEs. To commemorate the MSME Day 2020, the webinar was hosted by India SME Forum in collaboration with UNIDO and MSME - Technology Development Centre (PPDC), Agra. Mr. Van Berkel Cornelius, UNIDO representative in India, Shri Vinod Kumar, Hony. Secretary, Ms. Sushma Morthania Founder & Director General, India SME Forum spoke on revival of MSMEs from Covid impact. Hon’ble Minister of MSME, Shri Nitin Gadkari has conveyed his best wishes for the success of the programme and his message was readout by Ms. Sushma. Senior office-bearers from Industry and Trade Associations across the country participated. 23

APR-SEP 2020-2021 MESSAGE FROM THE PRINCIPAL DIRECTOR R. PANNEERSELVAM As per the directives of the DC (MSME), PPDC has raised to the occasion to contribute their mite in THE PRINCIPAL DIRECTOR, PPDC, AGRA. developing products and equipments which are readily useful to contain the spread of corona virus. I am extremely happy to present the inaugural issue Adherence to the adage “Necessity is the mother of of the Agra PPDC’s E-Newsletter. The quarterly Invention” PPDC undertook development activities publication of the Newsletter will include all essential focussing products like Hospital Semi-fowler cot, features concerning the activities and services of Sanitizer bottles, Hand wash unit, Non-contact foot PPDC, Agra on regular basis. press sanitizer dispenser unit, Bio-polymer face masks. These products have been developed in The dreaded Covid-19 pandemic has opened up new record time and are offered for commercial vistas to all training organisations to assume new exploitation by MSEs besides mass production at approach and delivery mechanisms via online - web PPDC’s workshops. An account of work done by us is conferencing/ audio- video communication/ remote presented in this issue. classroom mode adding to the convenience of learning from home and at flexible timings. In this Latest news and schemes of the DC (MSME)/ Ministry regard, since April 2020, PPDC has put up concerted of MSME relating to MSMEs and PPDC’s contribution efforts to implement several learning programmes, thereto have been highlighted for ready reference by online. Useful training programmes based on need the entrepreneurs and all other stakeholders. assessments are undertaken for skilling, up-skilling and re- skilling initiatives of the Govt. and as per the I hope our readers will find our Newsletter useful. requirements of the potential participants. Feedback and constructive suggestions for improvement are welcome. In this issue the title and duration of online programmes organised by PPDC and their extension 19TH OCTOBER centres during the period April – Sept. 2020 are 2020 presented. AGRA. \"Starting a successful business is not tricky; starting a successful business does not require above average intelligence. Starting a successful business does require having a pig-headed, purpose-driven tenacity about achieving your life goals and fulfilling your life;s vision through providing products and services that offer uncompromising quality in a scalable and duplicable way.\" - Clay Clark 24