User Manual_HeroApps

User Manual For IPTV Version HEROAPPS INTERACTIVE For IPTV User Manual Version 2.1 HeroApps [email protected] , Interactive IPTV www.heroapps.com Solution Provider

1. User Login User Manual For IPTV Version 2. Dashboard Users can see the details of Occupancy, Device connected, Rooms, Channels added already & VOD. HeroApps [email protected] , Interactive IPTV www.heroapps.com Solution Provider

3. Media User Manual For IPTV Version User can able to see the channels already configured in the property. 3.1 Add Channel When users wants to add any new channels that configured in Headend by giving following information. HeroApps [email protected] , Interactive IPTV www.heroapps.com Solution Provider

User Manual For IPTV Version 3.2 Add Channel IP Address Click save to add the new channel. 3.3 Channels Distribution Once the channel added to list, add the particular channel to distribution list that to be played in particular area of property. HeroApps [email protected] , Interactive IPTV www.heroapps.com Solution Provider

3.4 Channel Reorder User Manual For IPTV Version Drag the channel to particular place to play in the TV in the proper order. 3.5 VOD Adding the VOD by giving necessary information about the video. HeroApps [email protected] , Interactive IPTV www.heroapps.com Solution Provider

4. Hardwares User Manual For IPTV Version Users can see the details of STBs or TVs that are already connected here. 4.1 Add STB or TV Once user click add STB or TV, it will redirect to add the device manually by entering following information. HeroApps [email protected] , Interactive IPTV www.heroapps.com Solution Provider

4.2 Hardwares – HDR Details User Manual For IPTV Version Here users can able to see the details of HDR which is already connected, frequency & Management IP details etc.. 4.3 HDR Remove By clicking delete button user can able to remove the HDR that already connected. HeroApps [email protected] , Interactive IPTV www.heroapps.com Solution Provider

5. Front Office User Manual For IPTV Version Under front office tab, user can check the details about the rooms and details of guest already check-in there. 5.1 Add Rooms If user wants to add new rooms that not in system already, click add room tab and it will redirect to following page. HeroApps [email protected] , Interactive IPTV www.heroapps.com Solution Provider

5.2 Front Office – Check-in Room User Manual For IPTV Version User can do a manual check-in of particular room by entering guest details as per the following picture. 5.3 Front Office - Checkout The same way of check-in, user can do the checkout manually by entering the room number. HeroApps [email protected] , Interactive IPTV www.heroapps.com Solution Provider

6. Marketing – Menu Tree User Manual For IPTV Version 6.1 Menu Tree User can see the multiple types of menu created under their menu tree as per the following pictures. HeroApps [email protected] , Interactive IPTV www.heroapps.com Solution Provider

6.2 Menu Tree – My Hospital User Manual For IPTV Version Once user clicks my hotel, it will redirect to following page with the contents already created under that. 6.3 Menu Tree – Menu Creation If user wants to create new menu under their hotel, the following picture will helps. HeroApps [email protected] , Interactive IPTV www.heroapps.com Solution Provider

6.4 Menu Tree User Manual For IPTV Version User can see the different menu categories that’s created already in the following picture. 6.5 Menu Tree – Create menu User can create new menu by giving the necessary information about the category they are going to create. HeroApps [email protected] , Interactive IPTV www.heroapps.com Solution Provider

6.6 Menu Tree – Description Adding User Manual For IPTV Version User can give the description of particular menu they are creating with multiple language as per their property requirements. 6.7 Menu Tree – Main Image When creating new menu, user can edit the image of main menu & Slide gallery pictures. HeroApps [email protected] , Interactive IPTV www.heroapps.com Solution Provider

7. Photo Library User Manual For IPTV Version User can upload as many as pictures of their requirements to the different menu. 7.1 Picture Selection for Menu HeroApps [email protected] , Interactive IPTV www.heroapps.com Solution Provider

User Manual For IPTV Version 8. Message Users can send message popup to guest room by entering the following details of that particular room. 9. Promotion Images User can able to add the promotions images. By creating menu in menu tree and then add the images under HC Side Ads submenu. HeroApps [email protected] , Interactive IPTV www.heroapps.com Solution Provider

User Manual For IPTV Version 10.Marketing Login Enter your username and password. 11.After logged in go to Marketing tab on left side and select video library Upload the video file that you wanted to optimize without any spaces in name(preferably MP4 format). HeroApps [email protected] , Interactive IPTV www.heroapps.com Solution Provider

User Manual For IPTV Version 11.1 After uploading click optimizing option in the particular video. Select Optimizing profile option as per your needs and give one specific name to that video without any space and click optimize. After finishing that converted video will appear in video library. 11.2 Go to Media section after video optimization and select multicaster option. Here you can see hotel title is playing with My hotel video and promo title is playing with promotion video. edit the appropriate video tab option and go inside to change the video you converted now. HeroApps [email protected] , Interactive IPTV www.heroapps.com Solution Provider

User Manual For IPTV Version 11.3 Once you click edit option the following page will appear. Select video files option and following page will appear. 11.4 From this video files tab, tick the box of video you converted and untick the existing video file and save it. After saving the video, go to multicaster option. HeroApps [email protected] , Interactive IPTV www.heroapps.com Solution Provider

User Manual For IPTV Version 11.5 In multicaster , stop the particular video in Action column(Circle shaped icon). So it will start automatically with the video you selected in video files. 12. For adding promotion pictures for nationality wise, go to marketing , select menu tree and go inside hotel menu root and go to disabled menu. There you can see national promo Once you selected national promo, where you can see different nationality info pages. You can create for each nationalities there. Right now created only for US & AE. HeroApps [email protected] , Interactive IPTV www.heroapps.com Solution Provider

User Manual For IPTV Version 12.1 The following page will appear after selected national promo 12.2 Go inside one nationality and you find info page there Click edit in the info page and go to DGSN Full screen location to add the pictures ( resolution is 1280*720). HeroApps [email protected] , Interactive IPTV www.heroapps.com Solution Provider

12.3 User Manual For IPTV Version 12.4 Photo Library Whenever you wanted to add promotion pictures, add the pictures in photo library with Resolution 1280*720 and Size should be less than 1 MB. HeroApps [email protected] , Interactive IPTV www.heroapps.com Solution Provider